SUNNYVALE, Calif. and
ISTANBUL, Oct. 17, 2017 /PRNewswire/ --One of the most
critical issues facing service providers today is their lack of
visibility and control over their subscribers' in-home Wi-Fi
experience. Today, AirTies Wireless Networks, a leading
international provider of premium in-home wireless systems and
set-top box (STB) solutions, unveiled AirTies Remote Manager, a
powerful new in-home Wi-Fi performance management system for
service providers. The new cloud-based system will be showcased for
the first time at the SCTE Cable-Tec Expo in Denver and at Broadband World Forum in
Berlin this month.
As part of AirTies' Managed Wi-Fi Solution, the new cloud-based
system gives service providers an array of key insights and new
levels of control over in-home Wi-Fi provisioning and performance
to support today's super-connected homes. The system builds upon
AirTies Remote View system introduced last year, which shows
performance data, and is now one component of AirTies Remote
Manager. The re-architected system adds the ability to send remote
commands to the home network, and uses secure APIs that feed data
to a suite of specialized applications for customer care, field
teams, network operations, and consumers. The highly-scalable and
versatile system will support flexible deployment and operational
options for varying customer needs such as cloud (e.g. Amazon Web
Services) or self-hosting models.
"With today's super-connected homes, it is imperative that
service providers have real-time and historical insights about
subscribers Wi-Fi home performance, and the ability to act remotely
– both proactively and reactively – to ensure a quality
experience," said Philippe Alcaras,
CEO of AirTies Wireless Networks. "AirTies Remote Manager is
designed to support their needs today and into the future. We're
confident it will enable service providers to remotely manage
Wi-Fi, diagnose and solve issues, and better serve their customers
than they could ever do previously."
Key Features and Capabilities
The system consists of multiple features and software
applications to optimize and troubleshoot subscribers' home Wi-Fi
networks. Some of these include:
Device Control and Provisioning: Through a secure
transport path and APIs, service providers gain remote access
and control over subscribers' home devices running AirTies Mesh
Software, such as extenders, gateways, or set-top boxes. Service
providers can query or setup an AP/extender's name (ie. "Living
Room") and wireless settings; enable or disable Wi-Fi; setup
parental controls; provision guests; and more. Service providers
can also remotely assist with installation for both Wi-Fi
provisioning and applications, such as end-user authentication
though a web portal, and more.
Remote View: View live and historical data on active
Wi-Fi connections, traffic and throughput. This includes connection
rates of wireless APs and home devices (i.e. laptops, smart home
devices, phones, tablets, game consoles, etc.); the speed
capability of those devices; the distribution of 802.11g, 802.11n
or 802.11ac clients; band connection durations of all devices; 5
GHz vs. 2.4 GHz connection rates and steering optimization
occurrences; air-time consumption; and more. The system provides
key performance data on both individual homes and aggregate data
across numerous households.
External Cloud Applications: Service providers can
now easily use and integrate Remote Manager data to power various
applications or dashboards across the organization. These include
different UIs and data sets for care/CRM, engineering/operations,
systems administrators, consumer facing portals, and more.
Apps: With the AirTies App, service providers can also
use, or white-label, an easy-to-use network management and
installation smartphone app designed for their subscribers.
Alternatively, service providers can use the app SDK (software
development kit) to integrate into their own customized smartphone
App. For installers and technicians, AirTies App Pro provides
a more data-rich tablet app for advanced diagnostics and support.
The Apps can also control the home network from outside of the home
itself.
Real-Time Events and Notifications: Selected real-time
events, alarms or changes (e.g. topology changes, factory resets,
etc.) can now be pushed to the cloud for analysis or response by
the service provider. These notifications can be pushed to the
consumer App for real-time event management.
Proactive Home Wi-Fi Optimization: The home Wi-Fi
experience is continuously improved by analyzing system performance
data and proactively applying optimized parameters to Wi-Fi Mesh
extenders.
Since all data is provided by the AirTies Mesh System, there is
no need to download any client-side software on subscribers'
personal devices. AirTies also does not collect, store or process
any sensitive end-user data. The system provides data and analysis
of in-home network connections, but does not monitor things such as
browser-level data about site visits.
AirTies also noted that its previous Remote View solution is
currently in use or trials by more than 50 operators across
North America, Europe and Asia, and the company is in talks with service
providers about upgrading to Remote Manager.
At the upcoming SCTE Cable-Tec Expo in Denver from October
17-20, AirTies will be located at booth #957. At the
Broadband World Forum in Berlin
from October 24-26, AirTies will host
a private lunch for service providers and technology partners on
Wednesday, October 25th from
12pm-1:30pm in meeting room
MR12. More information about AirTies is available at
www.AirTies.com.
About AirTies
Founded in 2004, AirTies is the most
widely deployed provider of Managed Wi-Fi Mesh solutions to
operators around the globe. AirTies designs and develops software
and hardware that wirelessly streams Internet connections and high
definition video to multiple rooms and screens. Its award winning
technology enables seamless wireless integration at the touch of a
button, increased wireless speeds, and coverage throughout
subscribers' entire homes. AirTies has an installed base of over 15
million devices worldwide. AirTies' customers include: Atlantic
Broadband, Frontier, Midco, Singtel, Sky (SKY Q in the UK;
Germany; Italy; and New
Zealand), Swisscom, Vodafone, Waoo, and many other
operators. More information is available at
www.AirTies.com.
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SOURCE AirTies