Ofcom to Force Telecom Providers to Tell Customers About Best Deals

Fecha : 15/05/2019 @ 04:10
Fuente : Noticias Dow Jones
Emisora : Vodafone Group Plc (VOD)
Cotización : 130.8  2.46 (1.92%) @ 10:29
Vodafone Cotización de acciones Gráfica

Ofcom to Force Telecom Providers to Tell Customers About Best Deals

Vodafone (LSE:VOD)
Gráfica de Acción Histórica

3 Meses : De Abr 2019 a Jul 2019

Haga Click aquí para más Gráficas Vodafone.

By Adria Calatayud

 

The U.K. telecommunications regulator set out new rules on Wednesday that will force broadband, phone and pay-TV providers to tell customers about their best available deals as existing contracts come to an end.

The regulator, Ofcom, said providers will be required to alert customers by text, email or letter between 10 and 40 days before the end of their contracts.

Around 20 million U.K. customers could benefit from these new rules, which are due to come into effect on July 1, Ofcom said. Companies will then have nine months to make the necessary changes to their systems, and will start notifying customers from Feb. 15 next year, the regulator said.

"We're making sure customers are treated fairly, by making companies give them the information they need, when they need it," Ofcom's Consumer Group Director Lindsey Fussell said.

 

Write to Adria Calatayud at adria.calatayudvaello@dowjones.com

 

(END) Dow Jones Newswires

May 15, 2019 04:55 ET (08:55 GMT)

Copyright (c) 2019 Dow Jones & Company, Inc.
Su Consulta Reciente
BMV
FIBRAPL14
Fibra Prol..
BMV
AMXL
América Mó..
BMV
ME
IPC México
BMV
ALSEA*
Alsea
FX
USDMXN
United Sta..
Las acciones que ha visto aparecerán en este recuadro, lo que le permite volver fácilmente a las cotizaciones que ha consultado previamente
Registrarse ahora para crear su lista personalizada de acciones en streaming.

Cotizaciones PLUS están en tiempo real. Cotizaciones NYSE y AMEX están con retraso de por lo menos 20 minutos.
El resto de las cotizaciones están con retraso de por lo menos 15 minutos al menos que se indique lo contrario.

Al acceder a los servicios disponibles de ADVFN usted acepta quedar sujerto a los Términos y Condiciones

P: V:mx D:20190723 19:44:58