TIDMMTRO
RNS Number : 9584N
Metro Bank PLC
26 May 2020
26 May 2020
Legal Entity Identifier: 213800X5WU57YL9GPK89
Metro Bank plc (the "Company")
Metro Bank - 2020 AGM Chairman Statement
Metro Bank plc is holding its Annual General Meeting at 2.00pm
(BST) at its registered office in London. As physical attendance at
this year's AGM is not possible, shareholders have been invited to
dial in and listen to the AGM by using the following web link:
https://secure.emincote.com/client/metrobank/metrobank001/vip_connect.
An audio recording of the AGM will be available on the website for
30 days after the meeting.
Sir Michael Snyder, Chairman, will make the following statement
at the start of the meeting:
"Our ambition to become the UK's best community bank has never
been more important. As we all know, across the country and around
the world, we are all facing an unprecedented challenge as we
respond to Covid-19. At Metro Bank we are doing everything we can
to support our customers, our colleagues and our communities.
-- All our stores and contact centres have remained open with
strict social distancing in operation, so we can continue to
support customers who need us at this time, alongside our 24/7
digital services.
-- We are working with customers whose personal or business
finances have been impacted to ensure they benefit from the most
appropriate support. We are supporting customers' requests for
repayment holidays, participating in the Coronavirus Business
Interruption Loan Scheme and intend to participate in the Bounce
Back Loan Scheme.
-- We have put in place new processes to help more vulnerable customers.
-- Our colleagues continue to support the local communities they
operate in through a range of volunteering initiatives.
On behalf of the Board I would like to recognise and thank our
colleagues across the Bank for their continued dedication and
commitment to delivering outstanding customer service, even in
these most challenging of times.
Given the inherent uncertainty over the length and scale of the
pandemic it is too early to fully evaluate the impact of the
situation. The UK response to COVID-19 has featured record low
interest rates and substantial government intervention, both of
which are expected to support continued repayment, and Metro Bank
benefits from relatively low exposure to unsecured lending and a
conservative debt to value profile. Nonetheless, we are seeing
short term economic disruption which will naturally result in
significantly higher credit risk impairments than in recent years,
with the actual quantum depending largely on the magnitude and
length of the economic slowdown. We have also seen behavioural
changes, such as a reduction in transaction volumes, which may
result in lower than expected fee income for a while.
As mentioned in the 1Q trading update, the impact of COVID-19
continues to be rapidly evolving and difficult to predict at this
time, so an update on the impacts of the pandemic and its economic
consequences will be provided at the H1 results.
While we respond to the current situation, we also continue to
remain focused on delivering against our strategic priorities set
out in February. I am confident that the Bank has a solid platform
under the leadership of Dan Frumkin, who was appointed Chief
Executive and joined the Board on 19 February this year.
We have also welcomed a number of new Non-Executives Directors
since the last AGM - Michael Torpey, Sally Clark, Ian Henderson,
Anne Grim and Nicholas Winsor. They bring invaluable experience to
the Board, as we - together with the Executive Committee and all
our colleagues - remain focused on delivering on our ambition to
become the UK's best community bank.
Lastly, I would like to take this opportunity to thank Vernon
Hill, Craig Donaldson, Ben Gunn, Roger Farah, Gene Lockhart and
Stuart Bernau who have stepped down from the Board since the last
AGM. In particular, I would like to pay tribute to Vernon and
Craig's vision and dedication, through which Metro Bank grew from a
standing start to over 2 million customer accounts."
Enquiries
For more information on this announcement please contact:
Metro Bank PLC
Investor Relations
Jo Roberts
+44 (0)20 3402 8900
IR@metrobank.plc.uk
Media Relations
Tina Coates / Abigail Whittaker
+44 (0)7811 246016 / +44 (0)7989 876136
pressoffice@metrobank.plc.uk
Teneo
Charles Armitstead / Haya Herbert -- Burns
+44 (0) 7703 330269 / +44 (0) 7342 031051
Metrobank@teneo.com
About Metro Bank
Metro Bank is celebrated for its exceptional customer
experience. Its mobile app and online service achieved the top spot
in the Competition and Market Authority's Service Quality Survey
among personal and business current account holders in February
2020; the bank also ranked in the top two for overall service and
store service for personal and business customers. It was awarded
'Best All Round Personal Finance Provider' at the Moneynet Personal
Finance Awards 2019.
Offering retail, business, commercial and private banking
services, it prides itself on giving customers the choice to bank
however, whenever and wherever they choose. Whether that's through
its network of stores open seven days a week, early until late, 362
days a year; on the phone through its UK-based 24/7 contact
centres; or online through its internet banking or award-winning
mobile app: the bank offers customers real choice.
The bank employs around 3,500 colleagues and is headquartered in
Holborn, London.
Metro Bank PLC. Registered in England and Wales. Company number:
6419578. Registered office: One Southampton Row, London, WC1B 5HA.
'Metrobank' is the registered trademark of Metro Bank PLC.
It is authorised by the Prudential Regulation Authority and
regulated by the Financial Conduct Authority and Prudential
Regulation Authority. Most relevant deposits are protected by the
Financial Services Compensation Scheme. For further information
about the Scheme refer to the FSCS website www.fscs.org.uk.
All Metro Bank products are subject to status and approval.
Metro Bank PLC is an independent UK bank - it is not affiliated
with any other bank or organisation (including the METRO newspaper
or its publishers) anywhere in the world. Please refer to Metro
Bank using the full name.
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contact rns@lseg.com or visit www.rns.com.
END
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