TIDMNET
RNS Number : 8791S
Netcall PLC
14 July 2020
14 July 2020
NETCALL PLC
("Netcall", the "Company", or the "Group")
Trading Update
Strong trading performance delivers double-digit growth in
revenue and adjusted EBITDA
Netcall plc (AIM: NET), a leading provider of Low-code and
customer engagement solutions, today announces its trading update
for the year ended 30 June 2020.
The Board anticipates full year revenue to be GBP25.1m
corresponding to 10% growth (FY19: GBP22.9m) and adjusted EBITDA(1)
growth of approximately 29% to GBP4.4m (FY19: GBP3.4m), in line
with market expectations.
Cloud annual contract value(2) ('ACV') increased 25% to GBP7.5m
(FY19: GBP6.0m) contributing to a 7% growth in total ACV to
GBP16.8m (FY19: GBP15.7m).
Group cash increased significantly to GBP12.7m at 30 June 2020
(31 December: 2019: GBP6.5m) of which GBP2.2m was deferred VAT
payments, resulting in a normalised cash position of GBP10.5m which
exceeds debt of GBP6.7m (31 December 2019: GBP6.7m) and is ahead of
market expectations.
Response to COVID-19
Our workforce has been working from home since March and
responded fantastically to the changes asked of them, with no
negative impact on productivity or ability to support and market to
customers.
Due to the pandemic's impact on our customers, we adjusted our
roadmap priorities to focus on the rapid development of new
applications to support them. This included areas such as home
working, assisting hospitals in managing changes to outpatient
processes and COVID-19 responses, as well as supporting councils in
providing enhanced citizen and local business support. Today, we
have more than 10 new applications available in our AppShare and
more in development.
These activities helped underpin continued good demand in the
final quarter with, in particular, the healthcare sector performing
strongly. As a result, the Group has not been required to introduce
pay-cuts, furlough staff or make redundancies.
Moving forward, the Board anticipates that the disruptions
caused by the pandemic will accelerate organisations' digital
transformation initiatives, supporting this long-term growth driver
for Netcall.
Henrik Bang, Chief Executive, said:
"Netcall had an excellent year, with double digit revenue and
profit growth. Both our Low-code and Customer Engagement business
areas delivered a good performance, contributing to strong cash
generation.
Netcall weathered the impact from the pandemic well in the final
quarter and the strong trading performance underlines the
resilience of the business, the agility and dedication of our teams
and the strength of the Liberty platform. Our staff responded well
to the needs of our customers, rapidly deploying new applications
to assist them in the support of their patients, citizens and
customers.
"The strength of our Liberty portfolio, high levels of recurring
revenue, strong balance sheet and breadth of customer base, provide
the Board with confidence in Netcall's ability to continue to
navigate the challenging environment, supporting our customers in
their digital transformation."
(1) Profit before interest, tax, depreciation and amortisation
adjusted to exclude the effects of acquisition, impairment,
contingent consideration and non-recurring transaction costs. The
trading performance is based on unaudited management accounts for
the year ended 30 June 2020.
(2) ACV, as of a given date, is the total of the value of each
cloud and support contract divided by the total number of years of
the contract.
For further enquiries, please contact:
Netcall plc Tel. +44 (0) 330
333 6100
Henrik Bang, CEO
Michael Jackson, Chairman
James Ormondroyd, Group Finance Director
finnCap Limited (Nominated Adviser and Broker) Tel. +44 (0) 20
7220 0500
Stuart Andrews / James Thompson, Corporate
Finance
Tim Redfern, Corporate Broking
Alma PR Tel. +44 (0) 20
3405 0205
Caroline Forde / Josh Royston / Helena Bogle
/ Robyn Fisher
About Netcall
Netcall helps organisations transform their customer engagement
activities and enable digital transformation faster and more
efficiently, empowering them to improve customer experiences and
operational efficiencies.
We achieve this by delivering powerful and intuitive software
that addresses the core elements of best-in-class customer
experience and digital process automation. Our industry leading
Liberty platform is a suite of Low-code, customer engagement and
contact centre solutions which empowers business users and IT
developers to collaboratively develop products and systems that
create a leaner, more customer-centric organisation.
Netcall's customers span enterprise, healthcare and government
sectors. These include two-thirds of the NHS Acute Health Trusts,
major telecoms operators such as BT, and leading corporates
including Lloyds Banking Group, ITV and Nationwide Building
Society.
For further information, please go to www.netcall.com.
Prior to publication the information communicated in this
announcement was deemed by the Company to constitute inside
information as stipulated under the Market Abuse Regulations (EU)
No 596/2014 ('MAR'). With the publication of this announcement,
this information is now considered to be in the public domain.
This information is provided by RNS, the news service of the
London Stock Exchange. RNS is approved by the Financial Conduct
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contact rns@lseg.com or visit www.rns.com.
END
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