Netcall PLC AGM Statement (9147I)
17 Diciembre 2020 - 1:00AM
UK Regulatory
TIDMNET
RNS Number : 9147I
Netcall PLC
17 December 2020
17 December 2020
NETCALL PLC
("Netcall", the "Company" or the "Group")
AGM Statement
Netcall plc (AIM: NET), a leading provider of intelligent
automation and customer engagement software, is pleased to provide
the following update ahead of the Company's Annual General Meeting
to be held at 10:30am today.
Netcall's strong momentum has continued in the first half of
FY21 with trading in line with management expectations. Order
levels to date are significantly higher than the same period last
year, driven by demand for low code and customer engagement
solutions across key market segments of healthcare, government and
financial services. Cloud annual contract value (ACV) continues to
grow and is approximately 30% higher than the same period last
year. The Group has a healthy pipeline of opportunities, supported
by an acceleration of organisations' digital transformation
initiatives.
Recent customer successes include Tesco Underwriting, who
developed a claims handling process using Netcall's low code
platform, which delivered a 57% increase in the number of claims
processed per hour. Additionally, the Group supported Cardiff City
Council to help streamline the surge in COVID-related calls they
are receiving in relation to the Test, Trace and Protect
initiative.
Netcall continues to innovate across its software platform,
launching a number of COVID-19 related solutions to support the
Group's healthcare customers. These include a Waiting List
Management App to assist hospitals find a rapid solution for the
increase in patient waiting lists, and a Vaccinations App to help
the NHS plan and manage the roll-out of COVID-19 vaccines for
staff.
The initial customer response to the increased breadth of the
Liberty platform, through the acquisition of RPA vendor,
Automagica, has been very positive, and Netcall continues with the
integration of Automagica's RPA solution onto the Liberty platform
launching in January 2021.
Looking ahead, whilst the Board remains mindful of the current
economic disruptions on our customers, it is confident that the
strength of the Group's product offering combined with its strong
balance sheet and high levels of recurring revenue have positioned
Netcall well for continued success.
For further enquiries, please contact:
Netcall plc Tel. +44 (0) 330 333
6100
Henrik Bang, CEO
Michael Jackson, Chairman
James Ormondroyd, Group Finance Director
Canaccord Genuity Limited (Nominated Tel. +44 (0) 20 7523
Adviser and Broker) 8000
Simon Bridges / Andrew Potts
Alma PR Tel. +44 (0) 20 3405
0205
Caroline Forde / Josh Royston / Helena
Bogle / Robyn Fisher
About Netcall
Netcall's Liberty software platform with Intelligent Automation
and Customer Engagement solutions helps organisations transform
their businesses faster and more efficiently, empowering them to
create a leaner, more customer-centric organisation.
Netcall's customers span enterprise, healthcare and government
sectors. These include two-thirds of the NHS Acute Health Trusts
and leading corporates such as Legal and General, Lloyds Banking
Group, ITV and Nationwide Building Society.
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END
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