Eckoh, the Leading Customer Engagement Security Provider, Acquires Syntec for $41m to Enhance its Product Offering, Extend Patented IP and Accelerate Cloud Growth
Eckoh, the leading Customer Engagement data and payment security
provider, has completed its acquisition of Syntec Holdings Ltd
(Syntec), a UK-based company specializing in secure payment
solutions for Contact Centers, for £31m ($41m).
The acquisition will bolster Eckoh’s Customer Engagement
security solutions, adding complementary services and patents to
their portfolio, and enhancing their position as the largest secure
payments provider for contact center operations in the key US
Syntec has a ten-year history of providing secure payment
solutions to an international client base with a highly skilled
team based in the UK and US. Syntec will further expand Eckoh’s
enterprise client base, increasing its market presence and share in
its key markets.
Through its proven, successful, and profitable UK business,
Syntec has helped clients to improve their regulatory compliance
and security for card-not-present payments with their product
CardEasy (www.cardeasy.com). They have a fast-growing US presence,
with 70% of their new clients coming from the US market, and a
Cloud-based offering that is assisting organizations in new markets
across the globe.
Syntec’s technology is protected by an extensive patent
portfolio in the UK, US, EU and Australia, and their long list of
enterprise clients includes leading brands such as Wayfair, Miele,
Locus, Staples, AIB, JetBlue and Hiscox.
The acquisition of Syntec is highly complementary to Eckoh’s
strategy of having the market-leading position in Customer
Engagement data and payment security in a global market.
Nik Philpot, CEO of Eckoh, commented: “For over a decade
Eckoh has been helping organizations to combat the compliance and
security challenges caused by the transmission of customer’s
personal data and payment information over the phone and other
engagement channels. With the increasing risks and consequences of
cybercrime, protecting this data should be the top priority for
information security and customer engagement professionals.
“With the acquisition of Syntec, we can leverage their
technology, product and IP to further enhance our security
solutions, scale our go-to-market efforts and expand our
world-class team. This will create additional value for our
shareholders by accelerating growth and strengthen the
relationships with our valued clients by delivering even higher
levels of customer service.
“We are delighted to welcome the Syntec team to Eckoh, and we’re
extremely excited about the future growth prospects for the Group
in our international target markets.”
Colin Westlake, CEO of Syntec, said: “We are joining
Eckoh with common goals and values and a shared vision to deliver
the safest payment experiences for our clients and their customers
all around the world.
The security challenges for organisations are only growing and
by bringing together two successful teams and businesses that are
so complementary, it will create an even stronger combined Group
that will enable us to offer our mutual clients a broader portfolio
of market-leading engagement security solutions.
We look forward with excitement and optimism to the future
prospects of combining our proven skills and technology to help
combat whatever new security challenges may present
version on businesswire.com: https://www.businesswire.com/news/home/20211222005490/en/
For further enquiries, please get in touch with the media team:
Nicky Hjerpe, Head of Marketing MediaResponseUK@eckoh.com
Gráfica de Acción Histórica
De Abr 2022 a May 2022
Gráfica de Acción Histórica
De May 2021 a May 2022