Teleperformance UK selects PCI Pal to secure expanding payment methods for global enterprise customers
28 Junio 2022 - 8:00AM
Business Wire
PCI Pal® (LON: PCIP), the global SaaS provider of secure payment
solutions, has today announced a partnership with Teleperformance
Limited, a global leader in omnichannel customer care solutions and
integrated digital business services.
Teleperformance is one of the world’s largest business process
outsourcing (BPO) providers serving global enterprises, in the
retail, financial, travel, automotive, government and healthcare
sectors. As a result of the partnership, level 1 merchants that
handle more than six million payment card processes a year through
Teleperformance can now access PCI Pal’s award-winning payment
security solutions for voice, chat, social, email and contact
center interactions.
The partnership has been driven by changing consumer habits,
which are driving merchants in all sectors to handle a broader
array of payment methods and deliver a frictionless checkout
experience, akin to ecommerce, while still observing payment card
industry data security standards.
As a result of the technology integration with PCI Pal,
Teleperformance’s clients can access frictionless PCI-compliant
payment handling processes that cater to a broad range of payment
methods via telephone, web, email, mobile, messaging, social media
and chat. Customers benefit from a consistent brand experience and
can use their preferred payment methods, regardless of
location.
In addition, as PCI Pal is a cloud-native platform with
instances based in multiple geographies, Teleperformance clients
can maintain data sovereignty and abide by local legislation, while
providing payment methods that are localized and relevant to each
territory.
Darren Gill, CRO at PCI Pal, said, “Our technology is integrated
with Teleperformance’s telephony, allowing us to deliver PCI Pal’s
full portfolio of payment security solutions seamlessly to global
merchants. The choice of consumer payment methods are, however,
expanding and the preferred payment channels can differ from
country to country. We are therefore enabling Teleperformance to
securely process payments regardless of the method being used. This
enables a seamless payment transaction for Teleperformance, with
the added assurance that compliance rules are being met regardless
of the payment type.”
Damian Milligan, Transformation and Innovation Principal
Consultant, Teleperformance said, “Teleperformance has constantly
evolved its services to meet the needs of our global enterprise
customers over the past four decades. As mobile and ecommerce, open
banking and alternative payment methods evolve, our partnership
with PCI Pal will provide additional reassurance to our enterprise
customers that we continue to provide the highest levels of payment
card industry compliance and innovation regardless of the payment
method selected by their customers.”
For more information on Teleperformance, visit
www.teleperformance.com.
For more information regarding PCI Pal, visit www.pcipal.com,
call +44 207 030 3770 to arrange a demonstration or follow PCI Pal
on LinkedIn: https://www.linkedin.com/company/pci-pal/.
About PCI Pal
PCI Pal (LON: PCIP) is a leading provider of SaaS solutions that
empower companies to take payments securely, adhere to strict
industry governance, and remove their business from the significant
risks posed by non-compliance and data loss.
Using patented technology, its mission is to safeguard
reputation and trust by providing customers with secure payment
solutions for any business communications environment including
voice, chat, social, email, and contact center.
PCI Pal is integrated to, and resold by, some of the worlds'
leading business communications vendors, as well as major payment
service providers.
PCI Pal products can be used by any size organization globally,
and it is proud to work with some of the largest and most respected
brands in the world.
For more information visit www.pcipal.com or follow the team on
LinkedIn: https://www.linkedin.com/company/pci-pal/.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20220628005285/en/
Kelsey Nass, SourceCode Communications
pcipal@sourcecodecomms.com
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