Safestyle UK PLC Cyber and Trading Update and Notice of Results (9438C)
28 Febrero 2022 - 1:00AM
UK Regulatory
TIDMSFE
RNS Number : 9438C
Safestyle UK PLC
28 February 2022
28 February 2022
The information contained within this announcement is deemed by
the Company to constitute inside information stipulated under the
Market Abuse Regulation (EU) No. 596/2014 as it forms part of UK
domestic law by virtue of the European Union (Withdrawal) Act 2018.
Upon the publication of this announcement via the Regulatory
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Safestyle UK plc
("Safestyle" or the "Group")
Cyber and trading update and Notice of Results
Further to our announcement on 28 January 2022 regarding a cyber
incident, the Group is now able to provide an update on the
recovery process and impact on trading.
The incident occurred on 25 January 2022 and was a highly
sophisticated attack that we are advised emanated from Russia. The
impact of the attack was mitigated by recent investments to
modernise our IT infrastructure. Further, through effective
business continuity actions, the business has been able to continue
to sell, survey, manufacture and install since the attack.
Our sales momentum, supported by our return to TV advertising on
14 February, has remained strong and our order book has continued
to build. Our balance sheet, liquidity and net cash positions
remain healthy and are comparable to those levels previously
communicated at the end of 2021 (net cash is currently over
GBP12m).
Order processing and customer services operations were, however,
severely impacted by the attack and our On Time in Full ('OTIF')
levels were increasingly disrupted until the relevant installations
systems were successfully recovered. That recovery has now been
achieved and we expect the level of disruption to markedly reduce
as we return to normal business operations over the next month or
so.
Whilst the issue itself is largely behind us, the Board has
concluded that the interruption to our usual order processing and
customer service levels, and the required recovery, will have a
c.10% impact on our H1 revenues and, therefore, a material impact
on our expectations for H1 earnings. This is expected mainly to
impact trading in the first quarter of 2022. With OTIF run rates
now quickly expected to return to targeted levels, a strong order
book and a high level of confidence that we will maintain good
levels of order intake, we maintain our guidance for H2.
After careful consideration, we have decided not to change our
strategic investment plans in 2022, including our return to TV
advertising, and we also expect, in light of the attack, to
accelerate our existing multi-year IT investment plans. As a
result, and in the absence of other external factors, cashflow is
expected to be broadly neutral for the year.
Our core business systems are now operating effectively and our
focus will be in recovering our customer service levels, sustaining
our strong sales momentum and continuing our focus on our strategic
agenda.
Finally, the incident has delayed the timing of completion of
the audit for the year ended 2 January 2022 ('FY 21') and the Board
advises that the full year results for FY 21 will now be announced
on 21 April 2022. The results update and guidance for FY 21
communicated on 26 January remain unchanged.
Mike Gallacher, CEO of Safestyle, commented:
"This has been another huge challenge for the business,
impacting us as we emerged out of the operational disruption caused
by the pandemic. Whilst it has been tough, our people have
responded with resilience, flexibility and incredible levels of
commitment to ensure that we have minimised the impact on our
customers and our business performance."
Enquiries:
Safestyle UK plc via FTI Consulting
Mike Gallacher, Chief Executive Officer
Rob Neale, Chief Financial Officer
Zeus Capital (Nominated Adviser & Joint Tel: 0203 829 5000
Broker)
Dan Bate / Daniel Harris / Dominic King
Liberum Capital Limited (Joint Broker) Tel: 0203 100 2100
Neil Patel / Jamie Richards
FTI Consulting (Financial PR) Tel: 0203 727 1000
Alex Beagley / Sam Macpherson / Amy Goldup
About Safestyle UK plc
The Group is the leading retailer and manufacturer of PVCu
replacement windows and doors to the UK homeowner market. For more
information please visit www.safestyleukplc.co.uk or
www.safestyle-windows.co.uk.
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END
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