More than 97% of Teleperformance employees now working in a
Great Place to Work® location
Regulatory News:
Teleperformance (Paris:TEP), the global leader in outsourced
customer and citizen experience management and related digital
services, announced that its operations in 64 countries have
received Great Place to Work® certifications, up four countries
from 2021. With this achievement, Teleperformance increases its
number of certified countries two years in a row, and confirms over
97% of its 420,000 global employees are working in a Great Place to
Work® location. The sheer scale and magnitude of this global people
initiative sets a very high standard in employee care for large
global companies in all industry sectors.
More than 200,000 Teleperformance employees participated in the
annual survey, directly rating their employer on fairness,
credibility, pride, respect, innovation, integrity, leadership
behavior and support. Teleperformance employees overwhelmingly
commended the company’s diversity, equity and inclusion efforts,
its caring and welcoming company culture, and the sense of pride it
fostered in employee professional accomplishments.
“Managing 420,000 people in 88 countries is not always easy and
we all share a common global commitment to be a great and welcoming
worldwide employer. As the workplace evolves and employee
expectations shift, the Great Place to Work evaluation is a
comprehensive and critical independent benchmark for how our
employees feel we are living up to our values and guiding
principles, said Teleperformance Chairman and Chief Executive
Officer, Daniel Julien. We know we have to earn our employees’
trust and loyalty every day and we are committed to continuing our
efforts to improve even when every single employee is working in a
Great Place to Work certified location.”
“We recognize that the Great Place to Work Certification is not
something that comes easily – it takes ongoing dedication to
building a strong workplace culture and employee experience,
said Michael C. Bush, CEO of Great Place to Work. Our
most recent global survey showed that only about half of employees
are experiencing a great workplace, so Teleperformance achieving
97% with such a huge number of employees is very impressive. It
illustrates the company’s unwavering commitment to creating and
exceeding its own standard of excellence year after year.”
Great Place to Work is the global authority on workplace culture
and employee experience, and the only certification program based
on rigorous methodology and validated employee feedback.
Contributing to the overwhelming response and employee satisfaction
include the effective scaling of several Teleperformance workplace
and culture initiatives:
- United colors of Teleperformance: Teleperformance
continues to implement and scale its unique diversity, equity and
inclusivity framework to build a healthy work environment that is
welcoming and safe for all of its employees, and ensure they can
thrive and be their authentic selves,
- Return to office flexibility: the TP Cloud Campus
initiative to support work-from-home flexibility – already in
progress in 2020 – was accelerated during the pandemic, allowing
employees to work and collaborate seamlessly from wherever they
are. The campus enabled more than 80% of employees to work from
home during the pandemic and continues to give its employees more
options and fewer disruptions to their workdays, even as employees
head back to the physical workplace,
- Family first mentality: Teleperformance takes seriously
its role in the lives of its 420,000 employees across the globe and
ramped up its efforts during the pandemic to support its employees
and their families, even continuously working with governments in
each country to adapt benefits plans to support its employee health
needs.
“Taking care of our people is always our number one priority,
which has guided every decision we’ve made during the past two
years, said Alan Winters, Chief People Officer and Chief
Diversity Officer at Teleperformance Group. We’re living in a
new world that demands flexibility, thinking outside the box and
open, honest and transparent communication. It is a tremendous vote
of confidence that our employees recognize and appreciate our
efforts to create an inclusive and caring workplace.”
Among the 64 countries that recently received certification,
Teleperformance added four new countries: Croatia, Belgium,
Kazakhstan and Serbia. Teleperformance’s Core Services &
Digital Integrated Business Services (D.I.B.S.) were certified in
every major geography: nine countries in the English-speaking &
Asia-Pacific (EWAP), 13 countries in Ibero-LATAM, 27 countries in
Continental Europe & MEA (CEMEA), and in India. Several
Specialized Services counties also received recognition across the
globe.
The company welcomes applicants from across the globe to apply
for the opportunity to be part of the Teleperformance family.
Interested applicants can apply here.
###
About Teleperformance Group
Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA
- Bloomberg: TEP FP), the global leader in outsourced customer and
citizen experience management and related digital services,
serves as a strategic partner to the world’s largest companies in
many industries. It offers a One Office support services model
including end-to-end digital solutions, which guarantee successful
customer interaction and optimized business processes, anchored in
a unique, comprehensive high touch, high tech approach. Nearly
420,000 employees, based in 88 countries, support billions of
connections every year in over 265 languages and around 170
markets, in a shared commitment to excellence as part of the
“Simpler, Faster, Safer” process. This mission is supported by the
use of reliable, flexible, intelligent technological solutions and
compliance with the industry’s highest security and quality
standards, based on Corporate Social Responsibility excellence. In
2021, Teleperformance reported consolidated revenue of €7,115
million (US$8.4 billion, based on €1 = $1.18) and net profit of
€557 million.
Teleperformance shares are traded on the Euronext Paris market,
Compartment A, and are eligible for the deferred settlement
service. They are included in the following indices: CAC 40, STOXX
600, S&P Europe 350, MSCI Global Standard and Euronext Tech
Leaders. In the area of corporate social responsibility,
Teleperformance shares are included in the Euronext Vigeo Euro 120
index since 2015, the EURO STOXX 50 ESG index since 2020, the MSCI
Europe ESG Leaders index since 2019, the FTSE4Good index since 2018
and the S&P Global 1200 ESG index since 2017.
For more information: www.teleperformance.com Follow us on
Twitter: @teleperformance
About Great Places to Work
Great Place to work is the global authority on workplace
culture. Since 1992, they have surveyed more than 100 million
employees around the world and used those deep insights to define
what makes a great workplace: trust. Great Places to Work helps
organizations quantify their culture and produce better business
results by creating a high-trust work experience for all employees.
Their unparalleled benchmark data is used to recognize Great Place
to Work-Certified™ companies and the Best Workplaces™ in the US and
more than 60 countries, including the 100 Best Companies to Work
For® and World’s Best Workplaces™ lists published annually in
Fortune. Everything they do is driven by the mission to build a
better world by helping every organization become a great place to
work For All™.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20220908005506/en/
FINANCIAL ANALYSTS AND INVESTORS Investor relations and
financial communication department TELEPERFORMANCE Tel: +33 1 53 83
59 15 investor@teleperformance.com
PRESS RELATIONS Europe Karine Allouis – Leslie
Jung-Isenwater – Laurent Poinsot IMAGE7 Tel: +33 1 53 70 74 70
teleperformance@image7.fr
PRESS RELATIONS Americas and Asia-Pacific Mark
Pfeiffer TELEPERFORMANCE Tel: + 1 801-257-5811
mark.pfeiffer@teleperformance.com
Telecom Plus (LSE:TEP)
Gráfica de Acción Histórica
De Mar 2024 a Abr 2024
Telecom Plus (LSE:TEP)
Gráfica de Acción Histórica
De Abr 2023 a Abr 2024