TIDMVIC

RNS Number : 0478V

Victorian Plumbing Group plc

09 December 2021

Victorian Plumbing Group PLC

Full year results for the year ended 30 september 2021

Victorian Plumbing Group plc ('Victorian Plumbing', 'the Group'), the UK's leading online specialist bathroom retailer, announces its full year results for the year ended 30 September 2021 ('2021')

 
                                    2021   2020 (restated)*   Change 
---------------------------   ----------  -----------------  ------- 
 Revenue                       GBP268.8m          GBP208.7m      29% 
 Gross profit margin(1)              49%                44%   5 ppts 
 Adjusted EBITDA(2)             GBP40.1m           GBP26.2m      53% 
 Adjusted EBITDA margin(3)           15%                13%   2 ppts 
----------------------------  ----------  -----------------  ------- 
 

Financial highlights

   --      Revenue up 29% to GBP268.8 million (2020*: GBP208.7 million) 

-- Gross profit(4) up 42% to GBP130.5 million (2020*: GBP92.0 million) with a gross profit margin(1) of 49% (2020*: 44%)

-- Adjusted EBITDA(2) up 53% to GBP40.1 million (2020*: GBP26.2 million) with adjusted EBITDA margin(3) of 15% (2020*: 13%)

-- Operating cash flow(5) up 18% to GBP32.6 million (2020*: GBP27.6 million). Operating cash conversion(6) of 81% (2020*: 105%)

-- After accounting for GBP9.4 million of exceptional costs relating to the IPO in June 2021 and share-based payments of GBP7.7 million, profit before tax reduced by 17% to GBP19.7 million (2020*: GBP23.7 million)

* Adjustments made to comparative figures previously reported are detailed in note 2 and are as stated within the IPO Admission document.

Operational highlights

   --      Total orders(7) up 17% to 906,000 (2020: 776,000) 
   --      Active customers(8) up 13% to 638,000 (2020: 565,000) 
   --      Average order value(9) up 10% to GBP297 (2020: GBP269) 

-- Marketing spend as a percentage of revenue increased marginally to 26% (2020: 25%) with increased investment in more focused digital performance-based marketing to complement offline creative content

-- Trustpilot rating(10) remains 'Excellent' with an average score of 4.3 across the year (2020: 4.3)

-- We introduced enhanced point-of-sale functionality to support customer purchasing decisions, adding realistic CGI imagery and 360 degree product views, more detailed product descriptions, and upgraded interaction with our consumer finance partner

Outlook

As we reported in our full year trading update on 7 October 2021, we experienced more subdued market conditions during the summer months following the easing of restrictions, before customer demand improved somewhat during September.

Through the first two months of FY22, whilst consumers have continued to spend more on leisure and less on big ticket material homeware purchases, demand and revenue have been broadly the same as last year and 41% ahead of FY20.

The adaptability of our supply chain and investment in-stock inventory means we are currently operating from a position of strength relative to others. Given the popularity of our own brand offering, we are able to absorb most of the current supply chain pressures. However, as we look to balance revenue growth with profitability in the short-term, gross margins may move closer to those achieved in FY20.

As we move through this changing consumer environment, we are being even more aggressive on our marketing approach to further increase our market share in line with our long-term growth ambitions.

We continue to be focused on our long-term goals and to make progress on all of our strategic areas and we are confident of the future growth prospects of the Group .

Mark Radcliffe, Founder and Chief Executive Officer of Victorian Plumbing Group plc, said:

"This has been a milestone year for Victorian Plumbing as we accelerated our growth, supported by the continued dedication and agility of colleagues around the business, and successfully completed our listing on the London Stock Exchange. Our distinctive brand and extensive choice of quality bathroom products have been key drivers in attracting consumers to our platform, whilst the strength of our supply chain and our investment in inventory means that the majority of our products have remained immediately available.

"Although the short-term outlook is difficult to predict as the world normalises from the events of the last two years, it is inevitable that consumer buying behaviour will continue to move online. As the UK's largest online bathroom specialist retailer, Victorian Plumbing is uniquely placed to help consumers obtain exactly what they need for their dream bathroom.

"The Board remains confident in the medium to long-term growth prospects for Victorian Plumbing."

Analyst presentation

A presentation for analysts will be held virtually at 8:15am, Thursday 9 December 2021. If you wish to attend, please contact FTI Consulting via VictorianPlumbing@fticonsulting.com .

For further information please contact:

 
 Victorian Plumbing Group plc                                          via FTI Consulting 
  Mark Radcliffe, Chief Executive Officer                                +44 20 3727 1000 
  Paul Meehan, Chief Financial Officer 
  Richard Monaghan, Director of Finance 
 
 FTI Consulting (Financial PR)                                           +44 20 3727 1000 
  Alex Beagley                                        VictorianPlumbing@fticonsulting.com 
  Eleanor Purdon 
  Sam Macpherson 
 Houlihan Lokey UK Limited (Nominated Adviser and 
  Financial Adviser) 
  Sam Fuller 
  Paul Lines                                                             +44 20 7484 4040 
 
 
 

About Victorian Plumbing

Victorian Plumbing is the UK's leading online retailer of bathroom products and accessories, offering a wide range of over 24,000 products to B2C and trade customers. Victorian Plumbing offers its customers a one-stop shop solution for the entire bathroom with more than 125 own and third-party brands across a wide spectrum of price points.

The Group's product design and supply chain strengths are complemented by its creative and brand-focused marketing strategy, which predominantly focuses on online channels to drive significant and growing traffic to its website.

Headquartered in Skelmersdale, Lancashire, the Group employs over 500 staff across seven locations in Skelmersdale, Manchester and Birmingham.

For more information, please visit https://www.victorianplumbingplc.com/about-us/

Cautionary statement

This announcement of annual results does not constitute or form part of and should not be construed as an invitation to underwrite, subscribe for, or otherwise acquire or dispose of any Victorian Plumbing Group plc (the "Company") shares or other securities in any jurisdiction nor is it an inducement to enter into investment activity nor should it form the basis of or be relied on in connection with any contract or commitment or investment decision whatsoever. It does not constitute a recommendation regarding any securities. Past performance, including the price at which the Company's securities have been bought or sold in the past, is no guide to future performance and persons needing advice should consult an independent financial advisor. This announcement may include statements that are, or may be deemed to be, "forward-looking statements" (including words such as "believe", "expect", "estimate", "intend", "anticipate" and words of similar meaning). By their nature, forward-looking statements involve risk and uncertainty since they relate to future events and circumstances, and actual results may, and often do, differ materially from any forward-looking statements. Any forward-looking statements in this announcement reflect management's view with respect to future events as at the date of this announcement. Save as required by applicable law, the Company undertakes no obligation to publicly revise any forward-looking statements in this announcement, whether following any change in its expectations or to reflect events or circumstances after the date of this announcement.

Summary of performance

 
                                        Units       2021   2020 (restated)*       Change 
-----------------------------------  -----------  ------  -----------------  ----------- 
 Income statement 
-----------------------------------  -----------  ------  -----------------  ----------- 
 Revenue                                 GBPm      268.8              208.7         29%* 
-----------------------------------  -----------  ------  -----------------  ----------- 
 Gross profit(4)                         GBPm      130.5               92.0         42%* 
-----------------------------------  -----------  ------  -----------------  ----------- 
 Gross profit margin(1)                   %          49%                44%       5%pts* 
-----------------------------------  -----------  ------  -----------------  ----------- 
 Adjusted EBITDA(2)                      GBPm       40.1               26.2         53%* 
-----------------------------------  -----------  ------  -----------------  ----------- 
 Adjusted EBITDA margin(3)                %          15%                13%       2%pts* 
-----------------------------------  -----------  ------  -----------------  ----------- 
 Profit before tax                       GBPm       19.7               23.7       (17%)* 
-----------------------------------  -----------  ------  -----------------  ----------- 
 
 Earnings per share 
-----------------------------------  -----------  ------  -----------------  ----------- 
 Basic earnings per share               pence        5.3                7.4       (28%)* 
-----------------------------------  -----------  ------  -----------------  ----------- 
 Adjusted basic earnings per share      pence       11.0                7.4         49%* 
-----------------------------------  -----------  ------  -----------------  ----------- 
 
 Cash flow 
-----------------------------------  -----------  ------  -----------------  ----------- 
 Operating cash flow(5)                  GBPm       32.6               27.6         18%* 
-----------------------------------  -----------  ------  -----------------  ----------- 
 Cash conversion(6)                       %          81%               105%   (24%pts) * 
-----------------------------------  -----------  ------  -----------------  ----------- 
 Net cash and cash equivalents           GBPm       32.7               10.5 
-----------------------------------  -----------  ------  -----------------  ----------- 
 
 Key performance indicators 
-----------------------------------  -----------  ------  -----------------  ----------- 
 Total orders(7)                         '000        906                776          17% 
-----------------------------------  -----------  ------  -----------------  ----------- 
 Active customers(8)                     '000        638                565          13% 
-----------------------------------  -----------  ------  -----------------  ----------- 
 Average order value(9)                  GBP         297                269          10% 
-----------------------------------  -----------  ------  -----------------  ----------- 
 Average Trustpilot rating(10)        Score / 5      4.3                4.3            - 
-----------------------------------  -----------  ------  -----------------  ----------- 
 Marketing spend as a % of revenue        %          26%                25%         1%pt 
-----------------------------------  -----------  ------  -----------------  ----------- 
 
   (1)       Gross profit margin is defined as Gross profit as a percentage of revenue. 

(2) Adjusted EBITDA is a non-GAAP measure. Adjusted EBITDA is operating profit before depreciation, amortisation, exceptional items and IFRS 2 share-based payments along with associated national insurance.

   (3)        Adjusted EBITDA margin is defined as adjusted EBITDA as a percentage of revenue. 

(4) Gross profit is defined as revenue less cost of sales. Cost of sales includes all direct costs incurred in purchasing products for resale along with packaging, distribution and transaction costs.

(5) Operating cash flow is cash generated from operating activities before exceptional items and taxation less capital expenditure and cash flows relating to leases.

   (6)        Cash conversion is operating cash flow as a percentage of adjusted EBITDA. 

(7) Total orders is defined as the total number of orders dispatched to customers in the year.

   (8)        Active customers is the number of unique customers who placed an order in the year. 
   (9)        Average order value is defined as revenue divided by total orders in the year. 

(10) The average Trustpilot rating is defined as the monthly average of all ratings made through Trustpilot.

* Adjustments made to comparative figures previously reported are detailed in note 2 and were detailed within the IPO Admission document.

Summary of FY21 operating performance

Our operating results reflect another excellent year for the business. Revenue grew by 29% to GBP268.8m (2020*: GBP208.7 million) as both total orders and the average order value increased. Adjusted EBITDA(1) increased by 53% to GBP40.1 million (2020*: GBP26.2 million) and adjusted EBITDA margin increased to 15% (2020*: 13%).

We have strengthened our position as the UK's largest online bathroom specialist and we have deepened our competitive moat over the past year. The bold, distinctive and quirky Victorian Plumbing brand continues to be well received by consumers. We have complemented our creative offline content by investing in more focused digital performance-based marketing. This ongoing and relentless marketing strategy has led to an increase in brand awareness, which reached 64% in the year(2) , up from 58% in 2020.

As an e-commerce retailer, we have undoubtedly benefitted during the pandemic from an acceleration in the ongoing structural shift in consumer buying behaviour from offline to online. Despite this, online sales of bathroom products and accessories remains at only 29% of the total UK market according to Mintel. We expect our addressable market to grow even further in the coming years.

Audience, defined as the number of unique visitors visiting our platform measured through Google Analytics, increased by 15% to 2.59 million on average each month (2020: 2.26 million) which was 1.9 times larger than our nearest competitor(3) (2020: 2.0 times).

Total orders increased by 17% to 906,000 in the year (2020: 776,000) as customers continue to appreciate the quality of our products and our brand. Active customers increased by 13% to 638,000 (2020: 565,000).

A one-stop shop for bathroom products and accessories

Customers can use our platform to browse an extensive choice of quality products across a wide range of price points, meaning Victorian Plumbing offers customers a one-stop solution for bathrooms. During the year, we increased consumer choice to more than 24,000 products from over 125 brands, including strategic additions of two well known third-party brands: Duravit and Villeroy & Boch. This unrivalled product range increases the likelihood that consumers can find the product which is right for them and also reduces the impact of any stock-outs as popular products can be easily substituted.

The Victorian Plumbing website is the only place that customers can purchase products from our stable of own brands. We have now developed over 20 brands using our in-house development team and these continue to be extremely popular with consumers. In the year ended 30 September 2021, 76% of revenue (2020: 75%) was generated from own brand products.

Agile supply chain

We have not been exempt from disruption caused by Covid-19. Global supply chains have been challenged throughout the year, causing many retailers across every industry to experience slow deliveries, stock shortages and increased costs.

Over the past 20 years, we have developed long-standing relationships with our global supplier base. This reliable and agile supply chain has been invaluable in providing our product team with the necessary transparency and flexibility over the past 12 months. At various points in the year, including the latter few months of the financial year, we increased our stock holding to ensure that when supply chains were at their most disrupted we could service consumer demand. By taking this approach, we were able to be bold in attracting consumers when our competitors were experiencing stock shortages, therefore increasing our market share.

Seamless customer journey

The experience that customers have with us is always front of mind. We continue to be ranked 'Excellent' by Trustpilot, with an average score of 4.3 (2020: 4.3) across over 27,500 reviews received from consumers over the past year.

Our convenient and intuitive website provides a seamless, fully digital journey from homepage to payment. In the year we have enhanced our product pages with realistic CGI imagery and 360 degree product views whilst simultaneously improving product information. We also upgraded our integration with our consumer finance partner to provide consumers with near real-time decisions on whether they can obtain credit for their purchases.

Bathroom upgrades are often considered important decisions for consumers, and we know from customer feedback that many appreciate guidance through their purchasing journey. We therefore increased the level of assistance offered to customers as they browse by improving our AI-powered chatbot, or where necessary, linking consumers through to a member of our customer services team.

Our data-driven approach

Our bespoke, scalable e-commerce platform comprises built-for-purpose inventory, enterprise resource planning and customer relationship management systems to provide real-time data to various teams and functions within the business.

We have continued to develop our platform in the year and have grown our technology and infrastructure team to facilitate this. We recognise that to remain best in class there is a need to continually develop. It is because of this need to evolve that we are in the process of developing a new platform which will allow for further enhancements to the customer experience.

Our strategic focus

Our strategy has been developed with reference to three commercial growth horizons covering: core B2C, trade, and adjacent products.

Our core market is retailing bathroom products and accessories to consumers in the UK through our online platform. The Covid-19 pandemic has shifted consumers' buying behaviour online for bathroom products and accessories, and we believe that there is still some way to go before this transition reaches maturity. We are well placed to continue to gain market share in the short term through both these structural tailwinds and by taking share from traditional physical retailers and other online competitors by leveraging our market and brand position.

In the medium term we remain encouraged that, with strategic planning and execution, there is a valuable further opportunity to translate our domestic success into carefully selected international market expansions.

Our second horizon focuses on the opportunity to retail bathroom products and accessories to the trade, an area in which we are currently underpenetrated. In the year ended 30 September 2021, just 16% of our revenue came from trade accounts, compared with an estimated 30-40% of the market. The Victorian Plumbing brand has largely been consumer-focused, with the trade element of the market being secondary in any of our marketing or initiatives. By broadening our marketing approach, expanding our focus to provide relevant products to trade customers and providing the best platform on which to browse and order, we believe we can make meaningful gains in this area.

Finally, our third horizon focuses on adjacent products that consumers look for when renovating a bathroom. Given our position in the bathroom product and accessories market, we have an exciting opportunity to expand our reach into products that often come later in the buying journey, such as tiles and lighting. Expanding these adjacent product ranges and increasing their prominence on our website will allow consumers to use Victorian Plumbing for everything they need to complete their bathrooms.

ESG

Taking 'responsibility' is one of our core values, and every one of us has a role to play in making a difference to the environment and the communities in which we operate. During the year we established our ESG strategy, which is centred around three pillars: governance and ethics, diversity and inclusion, and environmental sustainability. Initiatives undertaken within each area this year include supplier audits, the employer engagement survey, and partnering with a waste management provider.

We recognise that we have a lot of work to do against each of these areas in the months and years to come.

Our people

We are proud of the values-led, principles-driven culture that we have and it is this culture that underpins our ability to adapt to change in all circumstances. The past year has presented challenges for many colleagues, but we are immensely proud of how everyone in the business has supported each other throughout this period. It is a testament to the hard work, dedication and ability of the people we work with every day that our business has been able to navigate the past 12 months with such success.

We would like to thank our people, our customers, our suppliers and other stakeholders for their support this year and in the year ahead. These are still challenging times for all, but we feel well placed to carry on pursuing the multiple opportunities ahead of us in a way that is both ambitious and responsible.

(1) Adjusted EBITDA is a non-GAAP measure. Adjusted EBITDA is operating profit before depreciation, amortisation, exceptional items and IFRS 2 share-based payments along with associated national insurance.

   (2)           YouGov prompted brand awareness - February 2021. Comparative as of February 2020 
   (3)           SimiliarWeb - average unique visitors per month 

Financial review

We are pleased to report a successful year, growing revenue, gross margin and adjusted EBITDA margin whilst also increasing net cash. This has been achieved in a year of rapid change for the Group and through a period when we have had to overcome the challenges presented by Covid-19 and disruption to global supply chains.

 
                                                  2020*   Change 
                                     2021    (restated)        % 
                                     GBPm          GBPm 
-------------------------------  --------  ------------  ------- 
 Revenue                            268.8         208.7      29% 
 Cost of sales                    (138.3)       (116.7)    (19%) 
-------------------------------  --------  ------------  ------- 
 Gross profit                       130.5          92.0      42% 
 Underlying costs                  (90.4)        (66.0)    (37%) 
 Other operating income                 -           0.2   (100%) 
-------------------------------  --------  ------------  ------- 
 Adjusted EBITDA                     40.1          26.2      53% 
 Depreciation and amortisation      (3.0)         (2.2)    (36%) 
 Share-based payments               (7.7)             -     n.m. 
 Exceptional items                  (9.4)             -     n.m. 
-------------------------------  --------  ------------  ------- 
 Operating profit                    20.0          24.0    (17%) 
-------------------------------  --------  ------------  ------- 
 

* Adjustments made to comparative figures previously reported are detailed in note 2 and were detailed within the IPO Admission document.

Revenue

In 2021, revenue grew by 29% to GBP268.8 million (2020*: GBP208.7 million) through an increase in both total orders and average order value.

The change in consumer buying behaviour towards online channels has accelerated during the Covid-19 pandemic and the Group has capitalised on the opportunity to serve customers through this structural long-term shift. Total orders in the year increased by 17% to 906,000 (2020: 776,000) as we grew our active customer base by 13% to 638,000 (2020: 565,000).

Average order value ('AOV') increased by 10% to GBP297 (2020: GBP269). The majority of this increase resulted from an uplift in prices. As the popularity of our own brand products has grown, the Group has been able to increase the prices of these products to reflect the customers' perception of value. These price increases were further supported by high demand for bathroom products overall, coupled with tightened supply resulting from disruption in global supply chains. The Group generated 76% of revenue from own brand products in the year (2020: 75%).

Gross profit

Gross profit increased by 42% to GBP130.5 million (2020*: GBP92.0 million) and gross profit margin increased by five percentage points to 49% (2020: 44%). We define gross profit as revenue less cost of sales. Cost of sales includes all direct costs incurred in purchasing products for resale along with packaging, distribution and transaction costs.

Cost of sales increased by 19% to GBP138.3 million (2020*: GBP116.7 million) primarily as sales volumes increased. The disruption caused by Covid-19 impacted our supply chain throughout the year, causing increases in the cost of raw materials, transport and packaging. The strength of the Group's supplier relationships and the agility of our team ensured robust sourcing processes for good product availability. Furthermore, the pricing power of the Group, particularly on own brand products, allowed us to increase prices to protect gross margin.

Gross margin from own brand products increased to 53% (2020: 49%), whilst gross margin from third-party products increased to 33% for the year (2020: 30%).

Underlying costs

Underlying costs, which we define as administrative expenses before depreciation and amortisation, exceptional items and share-based payments, increased by 37% to GBP90.4 million (2020*: GBP66.0 million).

 
                                                               2020*   Change 
                                                  2021    (restated)        % 
                                                  GBPm          GBPm 
---------------------------------------------  -------  ------------  ------- 
 Marketing costs                                  69.7          52.2      34% 
 People costs excluding share-based payments      13.8           9.4      47% 
 Property costs                                    4.1           2.6      58% 
 Other overheads                                   2.8           1.8      56% 
---------------------------------------------  -------  ------------  ------- 
 Underlying costs                                 90.4          66.0      37% 
---------------------------------------------  -------  ------------  ------- 
 

Growing our brand awareness and increasing traffic to our site remains a focus for the Group. Marketing costs increased by 34% to GBP69.7 million (2020*: GBP52.2 million) which resulted in a marginal increase in marketing costs as a percentage of revenue to 26% (2020: 25%).

People costs, excluding share-based payments but including costs relating to agency staff and contractors, increased by 47% to GBP13.8 million (2020*: GBP9.4 million). This was mostly as a result of an increased number of full-time equivalent employees ('FTEs') in demand-based roles relating to customer service and warehouse operations. Total FTEs increased by 44% year on year to 532 (2020: 369). Property costs increased by 58% to GBP4.1 million (2020: GBP2.6 million). The majority of this increase was as a result of the Group increasing its warehouse capacity on a short-term basis. Other overheads increased by 56% to GBP2.8 million (2020*: GBP1.8 million).

Other operating income

Other operating income for the year was GBPnil (2020*: GBP0.2 million). During the 2021 financial year the Group repaid GBP0.1 million of amounts claimed under the Coronavirus Job Retention Scheme. This amount was originally recognised within other operating income in 2020.

Adjusted EBITDA

Significant items of income and expense that do not relate to the trading of the Group are disclosed separately. Examples of such items are exceptional items and share-based payment charges, as these primarily relate to the changing ownership of the Group.

The table below provides a reconciliation from operating profit to adjusted EBITDA, which is a non-GAAP metric used by the Group to assess the operating performance.

 
                                                                  2020*   Change 
                                                     2021    (restated)        % 
                                                     GBPm          GBPm 
------------------------------------------------  -------  ------------  ------- 
 Operating profit                                    20.0          24.0    (17%) 
 Share-based payments (including associated NI)       7.7             -     n.m. 
 Exceptional items                                    9.4             -     n.m. 
------------------------------------------------  -------  ------------  ------- 
 Adjusted operating profit                           37.1          24.0      55% 
 Depreciation and amortisation                        3.0           2.2      36% 
 Adjusted EBITDA                                     40.1          26.2      53% 
------------------------------------------------  -------  ------------  ------- 
 

Adjusted EBITDA increased by 53% to GBP40.1 million (2020*: GBP26.2 million) and adjusted EBITDA margin increased by two percentage points to 15% (2020*: 13%).

Exceptional items

Total fees incurred in relation to the IPO were GBP9.8 million, of which GBP9.4 million has been expensed through the income statement as an exceptional item, with the balance of GBP0.4 million being charged to the share premium account.

Share-based payments

The Group incurred share-based payment charges (including associated NI) of GBP7.7 million (2020: GBPnil). The majority of the charge recognised relates to shares awarded to management to incentivise a change in ownership such as the IPO that occurred in June 2021.

Depreciation and amortisation

Depreciation and amortisation increased by GBP0.8 million to GBP3.0 million (2020: GBP2.2 million). The Group continues to invest in its platform and bespoke inventory management systems, with GBP1.8 million capitalised during the 2021 financial year (2020: GBP2.0 million). The increased investment in this area over the last two years has resulted in an increase in the amortisation charge.

Operating profit

Operating profit decreased by 17% to GBP20.0 million (2020*: GBP24.0 million). Operating profit margin decreased by four percentage points to 7% (2020: 11%).

Profit before taxation

Profit before taxation decreased by 17% to GBP19.7 million (2020: GBP23.7 million). This decrease results from the operating profit performance while net finance costs remained flat at GBP0.3 million (2020: GBP0.3 million). Interest charged on the Group's lease arrangements under IFRS 16 increased to GBP0.3 million (2020: GBP0.2 million).

In June 2021 the Group signed into a new revolving credit facility (the 'RCF') with HSBC. The RCF has a total commitment of GBP10.0 million and a termination date of June 2024. The facility remained undrawn throughout the financial year.

Taxation

The Group tax charge of GBP5.4 million (2020*: GBP4.0 million) represents an effective tax rate of 27% (2020: 18%), which is higher than the standard rate of tax primarily due to the level of non-deductible exceptional items relating to the IPO.

Earnings per share

Basic earnings per share ('EPS') from continuing operations, which is calculated for both the current and comparative year based upon the weighted average number of shares in issue immediately prior to the IPO, was 5.3 pence per share (2020*: 7.4 pence per share).

The adjusted basic earnings per share from continuing operations increased by 49% to 11.0 pence per share (2020*: 7.4 pence per share). The table shows the effect on the Group's basic earnings per share of the exceptional items and share-based payments.

 
                                                                         2021   2020* (restated)   Change 
                                                                         GBPm               GBPm        % 
---------------------------------------------------------------------  ------  -----------------  ------- 
 Profit for EPS                                                          14.3               19.7    (27%) 
 Share-based payments (including associated NI)                           7.7                  -     n.m. 
 Exceptional items                                                        9.4                  -     n.m. 
 Tax effect                                                             (1.9)                  -     n.m. 
---------------------------------------------------------------------  ------  -----------------  ------- 
 Adjusted profit for EPS                                                 29.5               19.7      50% 
---------------------------------------------------------------------  ------  -----------------  ------- 
 Weighted average number of ordinary shares for basic EPS (millions)    267.8              265.6       1% 
---------------------------------------------------------------------  ------  -----------------  ------- 
 Adjusted earnings per share (pence)                                     11.0                7.4      49% 
---------------------------------------------------------------------  ------  -----------------  ------- 
 

Cash flow and net cash

 
                                         2020* (restated) 
                                  2021               GBPm 
                                  GBPm 
-----------------------------  -------  ----------------- 
 Adjusted EBITDA                  40.1               26.2 
 Movement in working capital     (3.2)                4.7 
 Capital expenditure             (3.2)              (2.6) 
 Lease payments - principal      (0.8)              (0.5) 
 Lease payments - interest       (0.3)              (0.2) 
-----------------------------  -------  ----------------- 
 Operating cash flow              32.6               27.6 
-----------------------------  -------  ----------------- 
 
 Cash conversion                   81%               105% 
-----------------------------  -------  ----------------- 
 

The Group continues to see strong cash generation with operating cash flow 18% higher at GBP32.6 million (2020*: GBP27.6 million), resulting in cash conversion of 81% (2020*: 105%).

Changes in working capital resulted in a cash outflow of GBP3.2 million in the year. Global supply chains were disrupted for a number of months in the year for a combination of reasons, most notably the pandemic. As a result, we made the decision to increase our stock holding to decrease the risk of stock-outs, therefore providing a better and more dependable experience for customers. This increase in stock holding across the year end resulted in a working capital outflow of GBP9.4 million. This was offset partially by an increase in creditors, which resulted in a net cash inflow of GBP7.3 million.

Capital expenditure of GBP3.2 million (2020: GBP2.6 million) included GBP1.2 million of capitalised salaries relating to development of the Group's platform and bespoke inventory management systems (2020: GBP0.6 million). At the year end the Group had net cash of GBP32.7 million (2020: GBP10.5 million).

Events after the reporting period

There have been no material events to report after the end of the reporting period.

Prior year adjustments

As detailed in note 2, following a review of the Group's historical financial information for the Group's IPO in June 2021, a number of adjustments have been made to correct previously reported figures within the Group's statutory consolidated financial statements. These adjustments have been corrected by restating each of the affected financial statement line items for the prior period. These adjustments were detailed within the Admission document.

Dividend

No final dividend for the year ended 30 September 2021 has been declared. The current intention of the Board is to pay a dividend in relation to the financial year ending 30 September 2022.

   Mark Radcliffe                                      Paul Meehan 
   Chief Executive Officer                          Chief Financial Officer 
   9 December 2021                                  9 December 2021 

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME

FOR THE YEARED 30 SEPTEMBER 2021

 
                                                                                      2020 
                                                                        2021    (restated) 
                                                              Note      GBPm          GBPm 
-----------------------------------------------------------  -----  --------  ------------ 
 Revenue                                                       4       268.8         208.7 
 Cost of sales                                                       (138.3)       (116.7) 
-----------------------------------------------------------  -----  --------  ------------ 
 Gross profit                                                          130.5          92.0 
 Administrative expenses before separately disclosed items     5      (93.4)        (68.2) 
 Other operating income                                                    -           0.2 
-----------------------------------------------------------  -----  --------  ------------ 
 Adjusted operating profit                                              37.1          24.0 
 Separately disclosed items: 
 Share-based payments                                          19      (7.7)             - 
 Exceptional items                                             6       (9.4)             - 
 Operating profit                                              5        20.0          24.0 
 Finance costs                                                         (0.3)         (0.3) 
-----------------------------------------------------------  -----  --------  ------------ 
 Profit before tax                                                      19.7          23.7 
 Income tax expense                                            7       (5.4)         (4.0) 
-----------------------------------------------------------  -----  --------  ------------ 
 Profit for the year                                                    14.3          19.7 
-----------------------------------------------------------  -----  --------  ------------ 
 
 Basic earnings per share (pence)                              9         5.3           7.4 
 Diluted earnings per share (pence)                            9         4.5           7.4 
-----------------------------------------------------------  -----  --------  ------------ 
 

All amounts relate to continuing operations.

There are no items to be recognised in the statement of comprehensive income and hence, the Group has not presented a separate statement of other comprehensive income.

CONSOLIDATED STATEMENT OF FINANCIAL POSITION

AT 30 SEPTEMBER 2021

 
                                                                             2020   As at 1 Oct 2019 (restated) 
                                                               2021    (restated)                          GBPm 
                                                     Note      GBPm          GBPm 
--------------------------------------------------  -----  --------  ------------  ---------------------------- 
 Assets 
 Non-current assets 
 Intangible assets                                     10       2.7           2.5                           1.8 
 Property, plant and equipment                         11       1.7           0.8                           0.5 
 Right-of-use assets                                   12       5.3           6.0                           3.5 
                                                                9.7           9.3                           5.8 
 Current assets 
 Inventories                                                   32.4          23.0                          18.3 
 Trade and other receivables                           13       4.9          10.0                           5.2 
 Tax recoverable                                                1.0           2.3                             - 
 Cash and cash equivalents                                     32.7          10.5                           2.7 
--------------------------------------------------  -----  --------  ------------  ---------------------------- 
                                                               71.0          45.8                          26.2 
--------------------------------------------------  -----  --------  ------------  ---------------------------- 
 Total assets                                                  80.7          55.1                          32.0 
--------------------------------------------------  -----  --------  ------------  ---------------------------- 
 
 Equity and liabilities 
 Equity attributable to the owners of the Company 
 Share capital                                         17       0.3             -                             - 
 Share premium                                                 11.2             -                             - 
 Capital redemption reserve                                     0.1             -                             - 
 Capital reorganisation reserve                             (320.6)             -                             - 
 Retained earnings                                            339.8          13.0                           2.8 
--------------------------------------------------  -----  --------  ------------  ---------------------------- 
 Total equity                                                  30.8          13.0                           2.8 
--------------------------------------------------  -----  --------  ------------  ---------------------------- 
 
 Liabilities 
 Non-current liabilities 
 Lease liabilities                                     15       4.9           5.7                           3.3 
 Deferred taxation liability                                    0.1           0.1                             - 
--------------------------------------------------  -----  --------  ------------  ---------------------------- 
                                                                5.0           5.8                           3.3 
 Current liabilities 
 Trade and other payables                              14      36.0          28.1                          21.2 
 Contract liabilities                                           7.9           7.3                           3.8 
 Lease liabilities                                     15       0.9           0.7                           0.5 
 Provisions                                                     0.1           0.2                           0.1 
 Corporation tax                                                  -             -                           0.3 
--------------------------------------------------  -----  --------  ------------  ---------------------------- 
                                                               44.9          36.3                          25.9 
--------------------------------------------------  -----  --------  ------------  ---------------------------- 
 Total liabilities                                             49.9          42.1                          29.2 
--------------------------------------------------  -----  --------  ------------  ---------------------------- 
 Total equity and liabilities                                  80.7          55.1                          32.0 
--------------------------------------------------  -----  --------  ------------  ---------------------------- 
 

The financial statements were approved by the Board of Directors on 9 December 2021 and authorised for issue.

Paul Meehan

Chief Financial Officer

Victorian Plumbing Group plc

Registered number: 13379554

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

FOR THE YEARED 30 SEPTEMBER 2021

 
                                                            Capital 
                                                     reorganisation       Share-based          Retained 
                    Share capital   Share premium           reserve   payment reserve          earnings   Total equity 
                             GBPm            GBPm              GBPm              GBPm              GBPm           GBPm 
-----------------  --------------  --------------  ----------------  ----------------  ----------------  ------------- 
 Balance at 1 
  October 2019                  -               -                 -                 -               4.7            4.7 
 Impact of prior 
  year 
  restatement 
  (note 2)                      -               -                 -                 -             (1.9)          (1.9) 
 Balance at 1 
  October 2019 
  (restated)                    -               -                 -                 -               2.8            2.8 
 
 Comprehensive 
 income 
 Profit for the 
  year                          -               -                 -                 -              19.7           19.7 
 
 Transactions 
 with owners 
 Dividends paid 
  (note 8)                      -               -                 -                 -             (9.5)          (9.5) 
 
 Balance at 30 
  September 2020 
  (restated)                    -               -                 -                 -              13.0           13.0 
-----------------  --------------  --------------  ----------------  ----------------  ----------------  ------------- 
 
 Comprehensive 
 income 
 Profit for the 
  year                          -               -                 -                 -              14.3           14.3 
 
 Transactions 
 with owners 
 Employee share 
  schemes - value 
  of employee 
  services (note 
  19)                           -               -                 -                 -               6.5            6.5 
 Tax impact of 
  employee share 
  schemes                       -               -                 -                 -               0.7            0.7 
 Capital 
  transaction - 
  Group 
  restructure, 
  share-for-share 
  exchange and 
  issue of 
  Victorian 
  Plumbing 
  Group plc 
  shares (note 
  17)                         0.3            11.2           (320.6)               0.1             320.2           11.2 
 Dividends paid 
  on ordinary 
  shares (note 8)               -               -                 -                 -            (14.9)         (14.9) 
-----------------  --------------  --------------  ----------------  ----------------  ----------------  ------------- 
 Total 
  transactions 
  with owners 
  recognised 
  directly in 
  equity                      0.3            11.2           (320.6)               0.1             312.5            3.5 
-----------------  --------------  --------------  ----------------  ----------------  ----------------  ------------- 
 
 Balance at 30 
  September 2021              0.3            11.2           (320.6)               0.1             339.8           30.8 
-----------------  --------------  --------------  ----------------  ----------------  ----------------  ------------- 
 

CONSOLIDATED STATEMENT OF CASH FLOWS

FOR THE YEARED 30 SEPTEMBER 2021

 
                                                                        2020 
                                                          2021    (restated) 
                                                 Note     GBPm          GBPm 
----------------------------------------------  -----  -------  ------------ 
 Cash flows from operating activities 
 Cash generated from operating activities 
  before exceptional operating items                      36.9          30.9 
 Cash outflow from exceptional operating                 (9.1)             - 
  items 
----------------------------------------------  -----  -------  ------------ 
 Cash generated from operating activities         20      27.8          30.9 
 Income tax paid                                         (3.4)         (6.5) 
----------------------------------------------  -----  -------  ------------ 
 Net cash generated from operating activities             24.4          24.4 
 
 Cash flows from investing activities 
 Purchase of intangible assets                    10     (1.8)         (2.0) 
 Purchase of property, plant and equipment        11     (1.4)         (0.6) 
 Amounts received/(paid) in respect of 
  related party loans                                      5.9         (3.8) 
 Net cash generated by/(used in) investing 
  activities                                               2.7         (6.4) 
 
 Cash flows from financing activities 
 Dividends paid                                   8     (14.9)         (9.5) 
 Finance arrangement fees                         16     (0.1)             - 
 Proceeds from the issue of shares, net 
  of costs                                        17      11.2             - 
 Payment of interest portion of lease 
  liabilities                                     15     (0.3)         (0.2) 
 Payment of principal portion of lease 
  liabilities                                     15     (0.8)         (0.5) 
----------------------------------------------  -----  -------  ------------ 
 Net cash used in financing activities                   (4.9)        (10.2) 
 
 Net increase in cash and cash equivalents                22.2           7.8 
 Cash and cash equivalents at the beginning 
  of the year                                             10.5           2.7 
 Cash and cash equivalents at the end 
  of the year                                             32.7          10.5 
----------------------------------------------  -----  -------  ------------ 
 

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

1. General information

Basis of preparation

The consolidated financial statements have been prepared in accordance with international accounting standards in conformity with the requirements of the Companies Act 2006, and in accordance with international financial reporting standards adopted pursuant to Regulation (EC) No 1606/202 as it applies in the European Union.

The following amendments to standards have been adopted by the Group for the first time for the financial year beginning on 1 April 2020:

   --      Amendments to References to Conceptual Framework in IFRS Standards; 
   --      Definition of a Business - Amendments to IFRS 3; 
   --      Definition of Material - Amendments to IAS 1 and IAS 8; and 
   --      Interest Rate Benchmark Reform - Amendments to IFRS 9, IAS 39 and IFRS 7. 

The adoption of these amendments has had no material effect on the Group's consolidated financial statements. There are a number of amendments to IFRS that have been issued by the IASB that become mandatory in a subsequent accounting period including: COVID-19 Related Rent Concessions - Amendment to IFRS 16 and Interest Rate Benchmark Reform Phase 2 - Amendments to IFRS 9, IAS 39, IFRS 7, IFRS 4 and IFRS 16. The Group has evaluated these changes and none are expected to have a significant impact on these consolidated financial statements.

The consolidated financial statements have been prepared on the going concern basis and under the historical cost convention.

On 27 May 2021, the Company obtained control of the entire share capital of VIPSO Limited via a share-for-share exchange. There were no changes in rights or proportion of control exercised as a result of this transaction. Although the share-for-share exchange resulted in a change of legal ownership, this was a common control transaction and therefore outside the scope of IFRS 3. In substance these financial statements reflect the continuation of the pre-existing Group, headed by VIPSO Limited, and the financial statements have been prepared applying the principles of predecessor accounting ownership. This was a common control transaction and therefore outside the scope of IFRS 3.

As a result of the above, the comparatives presented in these financial statements are the consolidated results of VIPSO Limited. The prior year statement of financial position reflects the share capital structure of VIPSO Limited. The current period balance sheet presents the legal change in ownership of the Group, including the share capital of Victorian Plumbing Group plc and the capital reorganisation reserve arising as a result of the share-for-share exchange transaction. The consolidated statement of changes in equity and the additional disclosures in note 17 explain the impact of the share-for-share exchange in more detail.

The financial information set out in this document does not constitute the statutory accounts of the Group for the financial years ended 30 September 2021 or 30 September 2020 but is derived from the 2021 Annual Report and Financial Statements. The Annual Report and Financial Statements for 2021 will be delivered to the Registrar of Companies in due course. The auditors have reported on those accounts and have given an unqualified report, which does not contain a statement under Section 498 of the Companies Act 2006.

Going concern

The Group's ability to continue as a going concern is dependent on maintaining adequate levels of resources to continue to operate for the foreseeable future. When assessing the going concern of the Group, the Directors have reviewed the year to date financial results, as well as detailed financial forecasts for the period up to 31 December 2022. The assumptions used in the financial forecasts are based on the Group's historical performance and management's extensive experience of the industry. Taking into consideration the wider economic environment, the forecasts have been assessed and stress tested to ensure that a robust assessment of the Group's working capital and cash requirements has been performed.

The Group has sufficient liquidity headroom through the forecast period. The Directors therefore have reasonable expectation that the Group has the financial resources to enable it to continue in operational existence for the period to 31 December 2022. Accordingly, the Directors conclude it is appropriate that these consolidated financial statements be prepared on a going concern basis.

2. Accounting policies, estimates and judgements

The accounting policies applied by the Group in these consolidated financial statements are the same as those applied by the Group in its consolidated financial statements as at and for the year ended 30 September 2020 unless stated below.

Restatement of prior year comparatives

Following a review of the Group's historical financial information for the Group's IPO in June 2021, a number of adjustments have been made to correct errors in balances previously reported within the Group's consolidated financial statements. These adjustments have been corrected by restating each of the affected financial statement line items for the prior period as follows. The Group's statement of cash flows was not impacted.

Reconciliation of equity and total comprehensive income as at 30 September 2020

Statement of financial position as at 30 September 2020

 
                                                                                                 Restated 30 September 
                                            Previously reported 30   Impact of adjustments                        2020 
                                 Notes         September 2020 GBPm                    GBPm                        GBPm 
---------------------------  ---------  --------------------------  ----------------------  -------------------------- 
 Non-current assets 
 Intangible assets                   A                         2.3                     0.2                         2.5 
 Property, plant and equipment                                 0.8                       -                         0.8 
 Right-of-use assets                 B                         2.9                     3.1                         6.0 
                                                               6.0                     3.3                         9.3 
 Current assets 
 Inventories                   C, D, E                        24.0                   (1.0)                        23.0 
 Trade and other 
  receivables                     F, G                         9.4                     0.6                        10.0 
 Tax recoverable                     K                         1.4                     0.9                         2.3 
 Cash and cash equivalents                                    10.5                       -                        10.5 
--------------------------------------  --------------------------  ----------------------  -------------------------- 
                                                              45.3                     0.5                        45.8 
 -------------------------------------  --------------------------  ----------------------  -------------------------- 
 
 Current liabilities 
 Trade and other payables         D, G                      (26.7)                   (1.4)                      (28.1) 
 Provision                           H                           -                   (0.2)                       (0.2) 
 Contract liability               C, F                       (4.7)                   (2.6)                       (7.3) 
 Lease liabilities                   B                       (0.5)                   (0.2)                       (0.7) 
                                                            (31.9)                   (4.4)                      (36.3) 
 -------------------------------------  --------------------------  ----------------------  -------------------------- 
 
 Non-current liabilities 
 Lease liabilities                   B                       (2.7)                   (3.0)                       (5.7) 
 Deferred taxation liabilities                               (0.1)                       -                       (0.1) 
--------------------------------------  --------------------------  ----------------------  -------------------------- 
                                                             (2.8)                   (3.0)                       (5.8) 
 
 Net assets                                                   16.6                   (3.6)                        13.0 
--------------------------------------  --------------------------  ----------------------  -------------------------- 
 
 Equity attributable to the 
 owners of the Company 
 Share capital                                                   -                       -                           - 
 Retained earnings                                            16.6                   (3.6)                        13.0 
 Total equity                                                 16.6                   (3.6)                        13.0 
--------------------------------------  --------------------------  ----------------------  -------------------------- 
 

Statement of total comprehensive income year ended 30 September 2020

 
                                                                                                 Restated 30 September 
                                               Previously reported 30   Impact of adjustments                     2020 
                                       Notes      September 2020 GBPm                    GBPm                     GBPm 
------------------------  ------------------  -----------------------  ----------------------  ----------------------- 
 Revenue                             C, G, I                    209.9                   (1.2)                    208.7 
 Cost of sales              C, D, E, G, H, J                  (167.7)                    51.0                  (116.7) 
------------------------  ------------------  -----------------------  ----------------------  ----------------------- 
 Gross profit                                                    42.2                    49.8                     92.0 
 Administrative expenses             A, B, J                   (16.2)                  (52.0)                   (68.2) 
 Other operating income                    I                      0.1                     0.1                      0.2 
------------------------  ------------------  -----------------------  ----------------------  ----------------------- 
 Operating profit                                                26.1                   (2.1)                     24.0 
 Finance costs                             B                    (0.2)                   (0.1)                    (0.3) 
------------------------  ------------------  -----------------------  ----------------------  ----------------------- 
 Profit before tax                                               25.9                   (2.2)                     23.7 
 Tax on profit                                                  (4.5)                     0.5                    (4.0) 
--------------------------------------------  -----------------------  ----------------------  ----------------------- 
 Profit for the financial year                                   21.4                   (1.7)                     19.7 
--------------------------------------------  -----------------------  ----------------------  ----------------------- 
 

A Intangible assets

The Group has intangible assets relating to purchased software and internal capitalised development spend. On review, the Group recorded amortisation in the year ended 30 September 2020 in excess of what was required as per the Group's amortisation policy. An adjustment has been included to increase the level of intangible assets by GBP0.2 million and reduce the amount of amortisation included within administrative expenses.

B Recognition of a lease under IFRS 16

During the year, the Group agreed the terms to lease warehouse and office space from Radcliffe Property Management, a related party. The lease agreement was signed in October 2020, after the reporting date of 30 September 2020, and so the Group did not recognise a right-of-use asset or lease liability in the year ended 30 September 2020.

On review, the Group had been given control of the asset prior to the reporting date and, although the lease agreement had not been signed, terms had been agreed. The Group has therefore made an adjustment to recognise the lease in the statement of financial position at the reporting date. A right-of-use asset of GBP3.1 million has been recorded as at 30 September 2020 with a corresponding lease liability of GBP3.2 million. Depreciation of GBP0.1 million and interest of GBP0.1 million have been charged to the income statement and are presented within administrative expenses and net finance costs respectively.

C Recognition of revenue on delivery of items

The Group has previously recognised revenue on dispatch of goods from the Group's warehouses. On review, management believe that control is only passed to the customer on delivery of items. As a result of this change in policy, an adjustment has been made for the year ended 30 September 2020.

Revenue recognised has been reduced by GBP2.3 million, with a corresponding increase of GBP2.3 million in the Group's contract liability. Offsetting this was GBP1.6 million of revenue now recognised in the year ended 30 September 2020 for which an adjustment was made to the opening statement of financial position. The total impact to revenue of this change in policy was therefore a reduction in revenue of GBP0.7 million.

The reduction in revenue has an associated reduction in cost of sales. Cost of sales was reduced by GBP1.3 million, with a corresponding increase in inventory. Offsetting this was GBP0.9 million of cost of sales now recognised in the year ended 30 September 2020, for which an adjustment was made to the opening statement of financial position. The total impact to cost of sales of this change in policy was therefore a reduction of GBP0.4 million.

D Inventory adjustments

On review, the Group has identified some differences between the financial statements and the stock listing as at 30 September 2020 along with misstatements in relation to purchase cut-off and the recognition of import duties. The net result of these differences is an increase to inventory of GBP0.3 million, an increase in cost of sales of GBP0.2 million and an increase to trade payables of GBP0.5 million.

E Adjustment to deferred costs recognised in other receivables

The Group had deferred costs of GBP2.7 million in the year ended 30 September 2020. On review, these costs should have been recognised within cost of sales in the year ended 30 September 2020. An adjustment has therefore been made to reduce inventory by GBP2.7 million, with a corresponding increase in cost of sales.

Offsetting this is a GBP1.3 million reduction in cost of sales as a result of the corresponding adjustment to the year ended 30 September 2019.

F Reclassification of receivables

The Group has reclassified GBP0.2 million to trade receivables relating to a debtor balance with a customer. This balance had been offset against the Group's 'contract liability' in the financial statements for the year ended 30 September 2020.

G Recognition of an accrual for returns

On review, the Group believes that it is necessary to recognise an accrual for returns made after the reporting date that related to sales made during the period. This change has had an impact on the statement of financial position as at 30 September 2020.

The Group has recognised an adjustment to increase the returns accrual by GBP1.0 million and a right-of-return asset of GBP0.4 million has been recorded within trade and other receivables. After considering the impact of the adjustment made to the statement of financial position as at 30 September 2019, this adjustment results in a reduction in revenue of GBP0.5 million and gross profit of GBP0.3 million.

H Recognition of a provision for assurance warranties

The Group has historically not provided for any potential liability relating to assurance-type warranties offered to customers. On review, the Group believes it is necessary to provide for these potential liabilities. A total of GBP0.1 million was charged to the income statement in the year in respect of this provision.

I Other adjustments to revenue

On review, the Group identified a contract liability of GBP0.1 million of revenue recognised in the year ended 30 September 2019 which should have been deferred to the year ended 30 September 2020. An adjustment has been made to recognise an additional GBP0.1 million of revenue in the year ended 30 September 2020.

The Group recognised an amount of GBP0.1 million relating to supplier promotions as revenue in the year ended 30 September 2020. On review, this amount has been reclassified as 'Other operating income'.

J Reclassification of marketing costs

The Group classified marketing costs as cost of sales in the year ended 30 September 2020. On review, the Group believes that costs relating to marketing are an administrative expense and not directly attributable to the goods sold. Marketing costs of GBP52.1 million have therefore been reclassified from cost of sales to administrative expenses.

K Tax impact of adjustments

The impact of the adjustments proposed decreases the income tax expense by GBP0.5 million. The corporation tax liability decreased by GBP0.9 million.

Statement of cash flows for the year ended 30 September 2020

 
                                         Previously reported 30   Impact of adjustments   Restated 30 September 2020 
                                            September 2020 GBPm                    GBPm                         GBPm 
------------------------------   ------------------------------  ----------------------  --------------------------- 
 Cash generated from operating 
  activities                                               27.1                     3.8                         30.9 
 Income tax paid                                          (6.5)                       -                        (6.5) 
-------------------------------  ------------------------------  ----------------------  --------------------------- 
 Net cash generated from 
  operating activities                                     20.6                     3.8                         24.4 
 Net cash used in investing 
  activities                                              (2.6)                   (3.8)                        (6.4) 
 Net cash used in financing 
  activities                                             (10.2)                       -                       (10.2) 
-------------------------------  ------------------------------  ----------------------  --------------------------- 
 Net increase in cash and cash 
  equivalents                                               7.8                       -                          7.8 
-------------------------------  ------------------------------  ----------------------  --------------------------- 
 
 Cash and cash equivalents at 
  the start of the year                                     2.7                       -                          2.7 
 Cash and cash equivalents at 
  the end of the year                                      10.5                       -                         10.5 
-------------------------------  ------------------------------  ----------------------  --------------------------- 
 

The cash flows for operating activities and investing activities have been restated in relation to 30 September 2020. This is due to cash flows relating to advances made to related parties being incorrectly classified as operating cash flows instead of investing cash flows. This has resulted in previously reported total cash outflows from investing activities increasing by GBP3.8 million and total cash inflows from operating activities decreasing by GBP3.8 million. This has no effect on the financing cashflows, total cash flows or the cash position at 30 September 2020.

Reconciliation of opening equity - Statement of financial position as at 01 October 2019

 
                                               Previously reported 1   Impact of adjustments   Restated 1 October 2019 
                                 Notes             October 2019 GBPm                    GBPm                      GBPm 
-----------------------------  -------  ----------------------------  ----------------------  ------------------------ 
 Non-current assets 
 Intangible assets                                               1.8                       -                       1.8 
 Property, plant and equipment                                   0.5                       -                       0.5 
 Right-of-use assets                                             3.5                       -                       3.5 
                                                                 5.8                       -                       5.8 
 Current assets 
 Inventories                      A, B                          16.4                     1.9                      18.3 
 Trade and other receivables      C, D                           6.2                   (1.0)                       5.2 
 Tax recoverable                     G                           0.2                   (0.2)                         - 
 Cash and cash equivalents                                       2.7                       -                       2.7 
--------------------------------------  ----------------------------  ----------------------  ------------------------ 
                                                                25.5                     0.7                      26.2 
 -------------------------------------  ----------------------------  ----------------------  ------------------------ 
 
 Current liabilities 
 Trade and other payables         B, D                        (19.8)                   (1.4)                    (21.2) 
 Provision                           F                             -                   (0.1)                     (0.1) 
 Contract liability                  E                         (2.1)                   (1.7)                     (3.8) 
 Lease liabilities                                             (0.5)                       -                     (0.5) 
 Corporation tax                     G                         (0.9)                     0.6                     (0.3) 
                                                              (23.3)                   (2.6)                    (25.9) 
 -------------------------------------  ----------------------------  ----------------------  ------------------------ 
 
 Non-current liabilities 
 Lease liabilities                                             (3.3)                       -                     (3.3) 
                                                               (3.3)                       -                     (3.3) 
 
 Net assets                                                      4.7                   (1.9)                       2.8 
 
 Equity attributable to the 
 owners of the Company 
 Share capital                                                     -                       -                         - 
 Retained earnings                                               4.7                   (1.9)                       2.8 
 Total equity                                                    4.7                   (1.9)                       2.8 
--------------------------------------  ----------------------------  ----------------------  ------------------------ 
 

A Recognition of revenue on delivery of items

The Group has previously recognised revenue on dispatch of goods from the Group's warehouses. On review, management believes that control is only passed to the customer on delivery of items. As a result of this change in policy, an adjustment has been made for the year ended 30 September 2019.

Revenue recognised has been reduced by GBP1.6 million, with a corresponding increase of GBP1.6 million in the Group's contract liability. The reduction in revenue has an associated reduction in cost of sales. Cost of sales was reduced by GBP0.9 million, with a corresponding increase in inventory.

B Inventory adjustments

On review, the Group has identified some differences between the financial statements and the stock listing as at 30 September 2019, along with misstatements in relation to purchase cut-off and the recognition of import duties. The net result of these differences is an increase to inventory of GBP1.0 million and an increase to trade payables of GBP0.8 million.

The Group had classified a balance of GBP0.1 million that related to goods in transit as a prepayment in the year ended 30 September 2019. An adjustment has been made to increase inventory by GBP0.1 million, with a corresponding decrease in trade and other receivables.

C Adjustment to deferred costs recognised in other receivables

The Group had deferred costs of GBP1.3 million in the year ended 30 September 2019. On review, these costs should have been recognised within cost of sales in the year ended 30 September 2019. An adjustment has therefore been made to reduce other receivables by GBP1.3 million, with a corresponding increase in cost of sales.

D Recognition of an accrual for returns

On review, the Group believes that it is necessary to recognise an accrual for returns made after the reporting date that related to sales made during the period. The change has had an impact on the statement of financial position as at 30 September 2019.

The Group has recognised an adjustment to increase the returns accrual by GBP0.5 million and a right-of-return asset of GBP0.2 million has been recorded within trade and other receivables.

E Contract liability adjustment

On review, the Group identified GBP0.1 million of revenue recognised in the year ended 30 September 2019 which should have been deferred. An adjustment has therefore been made to increase the contract liability by GBP0.1 million, with the corresponding reduction being made to revenue.

F Recognition of a provision for assurance warranties

The Group has historically not provided for any potential liability relating to assurance-type warranties offered to customers. On review, the Group believes it is necessary to provide for these potential liabilities. The result of this change on the statement of financial position as at 30 September 2019 is an increase of GBP0.1 million.

G Tax impact of adjustments

The corporation tax liability decreased by GBP0.4 million.

Judgements in applying accounting policies

Intangible assets

Intangible assets include capitalised internal salaries and third-party costs for computer software development. A certain proportion of the total costs are capitalised, as they relate to development costs, whilst the remaining costs are deemed to be maintenance costs and are expensed to the statement of comprehensive income. The proportion is calculated using a combination of management's best estimate and information provided by the third party.

Revenue cut-off

The Group's management information systems are configured to recognise revenue upon dispatch of the inventory items from the Group's warehouse, which may not be aligned to when control has transferred to the customer. Management therefore performs an assessment in order to capture items that may have been dispatched from the Group's warehouse but not delivered by the reporting date, and subsequently defers the recognition of revenue and associated costs into the following year. This gives rise to deferred income, which is recognised as a contract liability, and associated inventory in the consolidated statement of financial position. The assessment performed by management includes assumptions, which management believes are reasonable, in order to identify items that fit the criteria for deferral. Management limits the review to a fixed number of distributors and extrapolates the shipment delay identified in the distributors tested to the remaining distributors.

Share-based payments

Share-based payment arrangements in which the Group receives goods or services as consideration for its own equity instruments are accounted for as equity-settled share-based payment transactions. The fair value of services received in return for share options is calculated with reference to the fair value of the award on the date of grant. A Black-Scholes model has been used where appropriate to calculate the fair value and the Directors have therefore made estimates with regard to the inputs to that model and the period over which the share award is expected to vest (note 19) of the consolidated Group financial statements.

On 15 April 2020, 845 ordinary A shares were issued at a price of GBP0.10 per share, which is the nominal value of the shares. Of the 845 shares issued, 800 of the A ordinary shares were issued to the existing shareholders by way of bonus issue so as not to dilute their existing holding. These shares are considered outside the scope of IFRS 2, on the basis that these shareholders do not receive any additional value for their shares. This is considered to be a key judgement.

Judgements in applying accounting policies

Refund liability

The refund liability that is recognised within the historical financial information relates to the obligation to refund some or all of the consideration received from a customer. The liability is measured at the amount the Group ultimately expects it will have to return to the customer. The refund liability therefore requires management to estimate the amount expected to be returned to customers after the reporting date. The refund liability is estimated using historical rates of the level of refunds relative to revenue. The table below shows the percentage of average quarterly sales in the period and the impact that increasing the refund rate by 1% of quarterly sales would have on the consolidated statement of comprehensive income.

 
                                                                                                     2020 
                                                                                       2021    (restated) 
-----------------------------------------------------------------------------  ----  ------  ------------ 
 Refund liability (GBPm)                                                                0.9           1.0 
 Revenue (GBPm)                                                                       268.8         208.7 
 Refund liability % average quarterly sales                                            1.3%          1.9% 
 Impact of increasing the refund rate by 1% of quarterly sales on PBT (GBPm)          (0.7)         (0.5) 
-----------------------------------------------------------------------------------  ------  ------------ 
 

Warranty provision

The Group provides for the cost expected to be incurred in order to replace damaged or faulty items that existed at the time of sale. The provision related to these assurance-type warranties are recognised when the product is sold. Initial recognition is based on historical experience.

The table below shows the percentage of average quarterly sales in the period and the impact that increasing the warranty rate by 0.5% of quarterly sales would have on profit before tax ('PBT').

 
                                                                                                              2020 
                                                                                                2021    (restated) 
--------------------------------------------------------------------------------------  ----  ------  ------------ 
 Warranty provision (GBPm)                                                                       0.1           0.2 
 Revenue (GBPm)                                                                                268.8         208.7 
 Warranty provision % average quarterly sales                                                   0.2%          0.4% 
 Impact of increasing the warranty provision by 0.5% of quarterly sales on PBT (GBPm)          (0.3)         (0.3) 
--------------------------------------------------------------------------------------------  ------  ------------ 
 

3. Segmental information

IFRS 8 'Operating Segments' requires the Group to determine its operating segments based on information which is provided internally. Based on the internal reporting information and management structures within the group, it has been determined that there is only one operating segment, being the Group, as the information reported includes operating results at a consolidated Group level only (the 'Operating group'). There is also considered to be only one reporting segment, which is the Group, the results of which are shown in the consolidated statement of comprehensive income.

Management has determined that there is one operating and reporting segment based on the reports reviewed by the Senior Leadership Team ('SLT') which is the chief operating decision-maker ('CODM'). The SLT is made up of the Executive Directors and Key Management and is responsible for the strategic decision-making of the Group.

Adjusted EBITDA

Operating costs, comprising administrative expenses, are managed on a Group basis. The SLT measures the overall performance of the Operating group by reference to the following non-GAAP measure:

-- Adjusted EBITDA, which is EBITDA (earnings before interest, tax, depreciation and amortisation) less exceptional items and IFRS 2 charges in respect of share-based payments along with associated national insurance.

This adjusted profit measure is applied by the SLT to understand the earnings trends of the Operating group and is considered an additional, useful measure under which to assess the true operating performance of the Operating group.

In addition to annual bonuses which are linked to the Operating group's financial performance, the Operating group has implemented a number of longer-term share-based payment incentives linked to changes in ownership of the Operating group rather than the achievement of individual or Company specific financial performance targets.

The Directors believe that these items and adjusted measures of performance should be separately disclosed in order to assist in the understanding of financial performance achieved by the Operating group and for consistency with prior years.

 
                                                                        2020 
                                                          2021    (restated) 
                                                          GBPm          GBPm 
------------------------------------------------  ----  ------  ------------ 
 Operating profit                                         20.0          24.0 
 Depreciation of property, plant and equipment             0.6           0.3 
 Depreciation of right-of-use assets                       0.8           0.6 
 Amortisation                                              1.6           1.3 
 Exceptional items                                         9.4             - 
 Share-based payments (including associated NI)            7.7             - 
------------------------------------------------  ----  ------  ------------ 
 Adjusted EBITDA                                          40.1          26.2 
------------------------------------------------------  ------  ------------ 
 

4. Revenue

An analysis of revenue by class of business is as follows:

 
                                  2020 
                    2021    (restated) 
                    GBPm          GBPm 
----------  ----  ------  ------------ 
 Online            267.9         207.7 
 Showroom            0.9           1.0 
                   268.8         208.7 
 ---------------  ------  ------------ 
 

All revenue arose within the United Kingdom.

5. Operating profit

Expenses by nature including exceptional items:

 
                                                                                         2020 
                                                                           2021    (restated) 
                                                                           GBPm          GBPm 
-----------------------------------------------------------------  ----  ------  ------------ 
 Employee costs (excluding share-based payments)                           12.6           8.3 
 Share-based payments                                                       7.7             - 
 Agency and contractor costs                                                1.1           1.1 
 Marketing costs                                                           69.7          52.2 
 Depreciation of property, plant and equipment (note 11)                    0.6           0.3 
 Depreciation of right-of-use assets (note 12)                              0.9           0.6 
 Amortisation charge (note 10)                                              1.6           1.3 
 Loss/(gain) on foreign exchange                                            0.1         (0.7) 
 Other costs                                                               16.2           5.1 
-----------------------------------------------------------------------  ------  ------------ 
 Total administrative expenses                                            110.5          68.2 
 Share-based payments (note 19)                                           (7.7)             - 
 Included within exceptional items (note 6)                               (9.4)             - 
-----------------------------------------------------------------  ----  ------  ------------ 
 Total administrative expenses before separately disclosed items           93.4          68.2 
-----------------------------------------------------------------------  ------  ------------ 
 

6. Exceptional items

 
                2021    2020 
                GBPm    GBPm 
----------    ------  ------ 
 IPO costs       9.4       - 
----------    ------  ------ 
 

IPO costs relate to costs incurred in respect of the Group's listing on AIM in June 2021.

7. Taxation

 
                                                                    2020 
                                                      2021    (restated) 
                                                      GBPm          GBPm 
--------------------------------------------  ----  ------  ------------ 
 Corporation tax 
 Current tax on profits for the year                   5.4           4.5 
 Adjustments in respect of previous periods              -         (0.6) 
--------------------------------------------------  ------  ------------ 
 Total current tax                                     5.4           3.9 
--------------------------------------------------  ------  ------------ 
 Deferred tax 
 Adjustments in respect of previous periods              -           0.1 
--------------------------------------------------  ------  ------------ 
 Total deferred tax                                      -           0.1 
--------------------------------------------------  ------  ------------ 
 Taxation on profit                                    5.4           4.0 
--------------------------------------------------  ------  ------------ 
 

Factors affecting tax charge for the year

The tax assessed for the period is higher (2020: lower) than the standard rate of corporation tax in the UK of 19% (2020: 19%). The differences are explained below:

 
                                                                                                                  2020 
                                                                                                    2021    (restated) 
                                                                                                    GBPm          GBPm 
------------------------------------------------------------------------------------------  ----  ------  ------------ 
 Profit on ordinary activities before tax                                                           19.7          23.7 
------------------------------------------------------------------------------------------------  ------  ------------ 
 Profit on ordinary activities multiplied by standard rate of corporation tax in the UK of 
  19% (2020: 19%)                                                                                    3.7           4.5 
 
 Effects of: 
 Expenses not deductible for tax purposes                                                            1.4             - 
 Share options                                                                                       0.3             - 
 Adjustments to tax charge in respect of prior periods                                                 -         (0.5) 
------------------------------------------------------------------------------------------------  ------  ------------ 
 Total tax charge for the year                                                                       5.4           4.0 
------------------------------------------------------------------------------------------------  ------  ------------ 
 

Taxation on items taken directly to equity was a credit of GBP0.7m (2020: GBPnil) relating to tax on share-based payments.

Factors that may affect future tax charges

The rate of corporation tax in the UK throughout the period was 19%. Changes to the UK corporation tax rates were substantively enacted as part of the Finance Act 2021 on 24 May 2021. The rate applicable from 1 April 2023 will increase from 19% to 25%. Deferred taxes at the reporting date have been measured using these enacted tax rates.

Tax recoverable

Tax recoverable represents overpaid corporation tax and Section 455 tax which has been paid and is to be reclaimed.

8. Dividends

 
                     2021    2020 
                     GBPm    GBPm 
----------------   ------  ------ 
 Dividends paid      14.9     9.5 
-----------------  ------  ------ 
 

Prior to the Group restructure, ordinary dividends of GBP14.9 million (2020: GBP9.5 million) were paid in respect of the year ended 30 September 2020 to the shareholders of VIPSO Limited. Certain shareholders have waived their right to receive dividends and therefore the dividends paid are not based on the total number of ordinary shares in issue at the time. No dividends were paid to the shareholders of Victorian Plumbing Group plc during the year ended 30 September 2021.

9. Earnings per share

Basic and diluted earnings per share

Basic earnings per share ('EPS') is calculated by dividing the profit for the period attributable to ordinary equity holders of the parent by the weighted average number of ordinary shares outstanding during the year.

As a consequence of a share-for-share exchange on 27 May 2021 (note 17) in preparation for the IPO, these consolidated financial statements reflect the continuation of the pre-existing Group, headed by VIPSO Ltd. In order for EPS to be comparable year on year, the shares allotted and vested at Admission have been used to calculate basic EPS for the year ended 30 September 2020 and for the period between 1 October 2020 and Admission on 22 June 2021.

Diluted EPS is calculated by dividing the profit attributable to ordinary equity holders of the parent by the weighted average number of ordinary shares outstanding during the year plus the number of incremental ordinary shares, calculated using the treasury stock method, that would be issued on conversion of all the dilutive potential ordinary shares into ordinary shares.

The following table reflects the income and share data used in the EPS calculations:

 
                                  Weighted average number of ordinary shares   Total earnings 
                                                                                         GBPm   Pence per share 
------------------------------   -------------------------------------------  ---------------  ---------------- 
 Year ended 30 September 2021 
 Basic EPS                                                       267,781,231             14.3               5.3 
 Diluted EPS                                                     315,755,339             14.3               4.5 
 
 Year ended 30 September 2020 
 Basic EPS                                                       265,559,733             19.7               7.4 
 Diluted EPS                                                     265,559,733             19.7               7.4 
-------------------------------  -------------------------------------------  ---------------  ---------------- 
 

The number of shares in issue at the time of listing on 22 June 2021 is reconciled to the basic and diluted weighted average number of shares below:

 
                                                                               Weighted average number of shares 
---------------------------------------------------------------------------   ---------------------------------- 
 Number of ordinary shares in issue immediately prior to IPO                                         305,943,729 
 Weighted effect impact of shares issued for primary offering                                          1,237,269 
 Weighted effect of ordinary shares issued for share based payments                                    3,501,409 
 Weighted effect of shares issued but unvested                                                      (42,901,176) 
 Weighted average number of shares for basic EPS                                                     267,781,231 
 Dilutive impact of unvested shares in relation to restricted share awards                            47,970,764 
 Impact of ordinary shares held in ESOT                                                                    3,344 
----------------------------------------------------------------------------  ---------------------------------- 
 Weighted average number of shares for diluted EPS                                                   315,755,339 
----------------------------------------------------------------------------  ---------------------------------- 
 

The average market value of the Group's shares for the purposes of calculating the dilutive effect of share-based incentives was based on quoted market prices for the period during which the share-based incentives were outstanding.

Adjusted earnings per share ('Adjusted EPS')

Adjusted basic and diluted earnings per share figures are calculated by dividing adjusted profit after tax for the year by the weighted average number of shares in issue (as set out above).

 
                                                                     2020 
                                                       2021    (restated) 
                                                       GBPm          GBPm 
---------------------------------------------  ----  ------  ------------ 
 Profit for the year                                   14.3          19.7 
 Exceptional items                                      9.4             - 
 Share-based payments                                   7.7             - 
 Tax effect                                           (1.9)             - 
---------------------------------------------  ----  ------  ------------ 
 Total adjusted profit for the year                    29.5          19.7 
---------------------------------------------------  ------  ------------ 
 
 Adjusted basic earnings per share (pence)             11.0           7.4 
 Adjusted diluted earnings per share (pence)            9.3           7.4 
---------------------------------------------------  ------  ------------ 
 
   10.       Intangible assets 
 
                                     Computer software 
                                                  GBPm 
---------------------------------   ------------------ 
 Cost 
 At 30 September 2019                              3.7 
 Additions (restated)                              2.0 
----------------------------------  ------------------ 
 At 30 September 2020 (restated)                   5.7 
 Additions                                         1.8 
----------------------------------  ------------------ 
 At 30 September 2021                              7.5 
----------------------------------  ------------------ 
 
 Accumulated amortisation 
 At 30 September 2019                              1.9 
 Charge for the year                               1.3 
----------------------------------  ------------------ 
 At 30 September 2020                              3.2 
 Charge for the year                               1.6 
----------------------------------  ------------------ 
 At 30 September 2021                              4.8 
----------------------------------  ------------------ 
 
 Net book value 
 At 30 September 2019                              1.8 
 At 30 September 2020 (restated)                   2.5 
 At 30 September 2021                              2.7 
----------------------------------  ------------------ 
 

Computer software comprises both internal salaries and external development capitalised in relation to the Group's bespoke operational software. The Group capitalised internal salaries of GBP1.2 million in the year ended 30 September 2021 (2020: GBP0.6 million) for development of computer software.

For the year to 30 September 2021, the amortisation charge of GBP1.6 million (2020: GBP1.3 million) has been charged to administrative expenses in the income statement. At 30 September 2021, there were no software and website development costs representing assets under construction (2020: GBPnil).

   11.       Property, plant and equipment 
 
                                                                                 Fixtures       Office 
                             Leasehold improvements   Plant and machinery    and fittings    equipment   Total 
                                               GBPm                  GBPm            GBPm         GBPm    GBPm 
--------------------------  -----------------------  --------------------  --------------  -----------  ------ 
 Cost 
 At 30 September 2019                             -                   0.5             0.9          0.6     2.0 
 Additions                                        -                   0.2             0.1          0.3     0.6 
--------------------------  -----------------------  --------------------  --------------  -----------  ------ 
 At 30 September 2020                             -                   0.7             1.0          0.9     2.6 
 Additions                                      0.1                   0.7             0.2          0.5     1.5 
--------------------------  -----------------------  --------------------  --------------  -----------  ------ 
 At 30 September 2021                           0.1                   1.4             1.2          1.4     4.1 
--------------------------  -----------------------  --------------------  --------------  -----------  ------ 
 
 Accumulated depreciation 
 At 30 September 2019                             -                   0.3             0.8          0.4     1.5 
 Charge for the year                              -                   0.1             0.1          0.1     0.3 
--------------------------  -----------------------  --------------------  --------------  -----------  ------ 
 At 30 September 2020                             -                   0.4             0.9          0.5     1.8 
 Charge for the year                              -                   0.3             0.1          0.2     0.6 
--------------------------  -----------------------  --------------------  --------------  -----------  ------ 
 At 30 September 2021                             -                   0.7             1.0          0.7     2.4 
--------------------------  -----------------------  --------------------  --------------  -----------  ------ 
 
 Net book value 
 At 30 September 2019                             -                   0.2             0.1          0.2     0.5 
 At 30 September 2020                             -                   0.3             0.1          0.4     0.8 
 At 30 September 2021                           0.1                   0.7             0.2          0.7     1.7 
--------------------------  -----------------------  --------------------  --------------  -----------  ------ 
 
   12.       Right-of-use assets 
 
                                     Right-of-use assets 
                                                    GBPm 
---------------------------------   -------------------- 
 Cost 
 At 30 September 2019                                5.0 
 Additions (restated)                                3.1 
----------------------------------  -------------------- 
 At 30 September 2020 (restated)                     8.1 
 Additions                                           0.6 
 Modifications                                     (0.4) 
 Disposals                                         (0.1) 
----------------------------------  -------------------- 
 At 30 September 2021                                8.2 
----------------------------------  -------------------- 
 
 Accumulated depreciation 
 At 30 September 2019                                1.5 
 Charge for the year                                 0.6 
----------------------------------  -------------------- 
 At 30 September 2020                                2.1 
 Charge for the year                                 0.9 
 On disposals                                      (0.1) 
----------------------------------  -------------------- 
 At 30 September 2021                                2.9 
----------------------------------  -------------------- 
 
 Net book value 
 At 30 September 2019                                3.5 
 At 30 September 2020 (restated)                     6.0 
 At 30 September 2021                                5.3 
----------------------------------  -------------------- 
 

During the year the Group reassessed the likelihood of executing the termination option on one of its properties. It is now deemed likely that the termination option will be exercised and as a result this represents a modification under IFRS 16. The right-of-use asset was decreased by GBP0.4 million to reflect the value of the asset after the modification and the corresponding lease liability reduced by GBP0.4 million.

   13.       Trade and other receivables 
 
                                                         2020 
                                           2021    (restated) 
                                           GBPm          GBPm 
---------------------------------  ----  ------  ------------ 
 Trade receivables                          2.3           1.9 
 Amounts owed by related parties              -           5.9 
 Other receivables                            -           0.2 
 Right-of-return asset                      0.3           0.3 
 Accrued income                             0.9           1.0 
 Prepayments                                1.4           0.7 
---------------------------------------  ------  ------------ 
                                            4.9          10.0 
 --------------------------------------  ------  ------------ 
 

The Group provides against trade receivables using the forward-looking expected credit loss model under IFRS 9. An impairment analysis is performed at each reporting date. Trade receivables, accrued income, amounts owed by related parties and other receivables expected credit losses have been reviewed by management and have been determined to have an immaterial impact on these balances.

   14.       Trade and other payables 
 
                                                            2020 
                                              2021    (restated) 
                                              GBPm          GBPm 
------------------------------------  ----  ------  ------------ 
 Trade payables                               23.5          21.7 
 Other taxation and social security            8.8           3.7 
 Refund liability                              0.9           1.0 
 Other payables                                1.2           0.7 
 Accruals                                      1.6           1.0 
------------------------------------------  ------  ------------ 
                                              36.0          28.1 
 -----------------------------------------  ------  ------------ 
 
   15.       Lease liabilities 
 
                                     Lease liability 
                                                GBPm 
---------------------------------   ---------------- 
 At 30 September 2019                            3.8 
 Additions (restated)                            3.1 
 Interest expense                                0.2 
 Lease payment                                 (0.7) 
----------------------------------  ---------------- 
 At 30 September 2020 (restated)                 6.4 
 Additions                                       0.6 
 Modifications                                 (0.4) 
 Interest expense                                0.3 
 Lease payment                                 (1.1) 
----------------------------------  ---------------- 
 At 30 September 2021                            5.8 
----------------------------------  ---------------- 
 

During the year the Group reassessed the likelihood of executing the termination option on one of its properties. It is now deemed likely that the termination option will be exercised and as a result this represents a modification under IFRS 16. The right-of-use asset was decreased by GBP0.4 million to reflect the value of the asset after the modification and the corresponding lease liability reduced by GBP0.4 million.

The Group had total cash outflows for leases of GBP1.1 million (2020: GBP0.7 million). The Group also had non-cash additions to right-of-use assets and lease liabilities of GBP0.6 million (2020: GBP3.1 million).

Lease liabilities as at 30 September were classified as follows:

 
                  2021    2020 
                  GBPm    GBPm 
-------------   ------  ------ 
 Current           0.9     0.7 
 Non-current       4.9     5.7 
 Total             5.8     6.4 
--------------  ------  ------ 
 
   16.       Borrowings 
 
                                                    2021    2020 
                                                    GBPm    GBPm 
----------------------------------------------    ------  ------ 
 Amounts drawn under revolving credit facility         -       - 
 Unamortised debt issue costs                      (0.1)       - 
                                                   (0.1)       - 
----------------------------------------------    ------  ------ 
 

On 7 June 2021, the Group signed into a new Revolving Credit Facility (the 'RCF'). The RCF has total commitments of GBP10 million and a termination date of June 2024. The facility is secured by a debenture dated 7 June 2021. Interest on the RCF is charged at SONIA plus a margin of between 2.3% and 2.8% depending on the consolidated leverage of the Group. A commitment fee of 40% of the margin applicable to the RCF is payable quarterly in arrears on unutilised amounts of the RCF. There is no requirement to settle all, or part, of the debt earlier than the termination date. At 30 September 2021 the Group had not utilised the RCF.

Unamortised debt issue costs of GBP0.1 million (2020: GBPnil) are included in prepayments (note 13).

   17.       Share capital 
 
                                                           2021   2020 
                                                            GBP    GBP 
----------------------------------------------------   --------  ----- 
 Allotted, called up and fully paid 
 325,062,985 ordinary shares of 0.1p (2020: GBPnil)     325,063      - 
 Nil ordinary shares of GBP1.00 (2020: 800)                   -    800 
 Nil A ordinary shares of GBP0.10 (2020: 845)                 -     85 
-----------------------------------------------------  --------  ----- 
                                                        325,063    885 
 ----------------------------------------------------  --------  ----- 
 

The share capital of the Group is represented by the share capital of the parent company, Victorian Plumbing Group plc. The Company was incorporated on 6 May 2021 to act as the holding company of the Group. Prior to this the share capital of the Group was represented by the share capital of the previous parent, VIPSO Limited. The table below summarises the movements in share capital during the year ended 30 September 2021.

 
                                                                      GBP 
-------------------------------------------------------------   --------- 
 At 1 October 2020                                                    885 
 Change in capital as a result of the Group restructure           410,365 
 Ordinary shares of 0.1p issued on Admission                       11,260 
 Ordinary shares of 0.1p issued for the Share Incentive Plan          636 
 Cancellation of ordinary deferred shares of 0.1p                (98,083) 
--------------------------------------------------------------  --------- 
 At 30 September 2021                                             325,063 
--------------------------------------------------------------  --------- 
 

Victorian Plumbing Group plc was incorporated on 6 May 2021 and issued one ordinary share of GBP1.45 at par.

On 27 May 2021 as part of the Group restructuring, the following steps took place:

-- Victorian Plumbing Group plc issued 199,999,999 ordinary shares of GBP1.45 and 211,250,000 A ordinary shares of GBP0.145 in exchange for the entire share capital of VIPSO Limited.

-- The 200,000,000 of ordinary shares were sub-divided into 200,000,000 of 0.1p ordinary shares and 200,000,00 of GBP1.449 deferred ordinary shares.

-- The 211,250,000 of A ordinary shares were sub-divided into 211,250,000 A ordinary shares of 0.1p and 211,250,000 A ordinary deferred shares of GBP0.144.

-- Victorian Plumbing Group plc undertook a capital reduction by cancelling 200,000,000 ordinary deferred shares of GBP1.449 each and 211,250,000 A ordinary deferred shares of GBP0.144 each. In total, these shares had an aggregate nominal value of GBP320,220,000.

On 22 June 2021, the date of Admission, the following steps took place:

-- The 200,000,000 ordinary shares of 0.1p and 211,250,000 A ordinary shares of 0.1p were consolidated to 313,166,698 new ordinary shares of 0.1p and 98,083,302 new deferred ordinary shares of 0.1p.

-- Victorian Plumbing Group plc cancelled the 98,083,302 ordinary deferred shares of 0.1p with an aggregate nominal value of GBP98,083.

-- Victorian Plumbing Group plc issued 11,260,783 of 0.1p ordinary shares at an aggregate nominal value of GBP11,260. Of the shares issued 6,833,302 were to satisfy share awards and 4,427,481 for a primary issue. The issue raised gross proceeds of GBP11.6 million for the Company, or GBP11.2 million net of all fees incurred. Share premium of GBP11.2 million has been recorded.

On 2 August 2021 the Company issued 635,504 ordinary shares of 0.1p at an aggregate nominal value of GBP636, which are held by the Employee Share Option Trust (ESOT).

   18.       Own shares held 

The Employee Share Option Trust purchases shares to fund the Share Incentive Plan. At 30 September 2021, the trust held 635,504 (2020: nil) ordinary shares with a book value of GBP636 (2020: GBPnil). The market value of these shares as at 30 September 2021 was GBP1.6 million (2020: GBPnil). During the year the ESOT purchased 635,504 shares of the Company at a cost of GBP636, representing 0.2% of issued share capital.

 
                                                        Number of shares   GBP 
----------------------------------------------------   -----------------  ---- 
 ESOT shares reserve 
 Own shares held at 1 October 2020                                     -     - 
 Shares acquired by the ESOT in relation to the SIP              635,504   636 
-----------------------------------------------------  -----------------  ---- 
 Own shares held at 30 September 2021                            635,504   636 
-----------------------------------------------------  -----------------  ---- 
 

On 27 July 2021, Victorian Plumbing Group plc issued 635,504 ordinary shares of 0.1p each to eligible employees in connection with the Share Incentive Plan ('SIP'). On the same date, the ordinary shares were acquired by the Employee Share Option Trust ('ESOT') at nominal value.

   19.       Share-based payments 

During the year the Group operated two share plans being the Share Incentive Plan ('SIP') and a Management Incentive Plan ('MIP'). In addition, both prior to and following Admission to AIM in June 2021, the Group awarded shares to the Chairman and certain members of Key Management which had restrictions placed against them that bring the awards into the scope of IFRS 2.

All share-based incentives carry a service condition. Such conditions are not taken into account in the fair value of the service received. The fair value of services received in return for share-based incentives is measured by reference to the fair value of share-based incentives granted. The estimate of the fair value of the share-based incentives is measured using the Black-Scholes pricing model as is most appropriate for each scheme.

Sensitivity analysis has been performed in assessing the fair value of the share-based incentives. There are no changes to key assumptions that are considered by the Directors to be reasonably possible, which give rise to a material difference in the fair value of the share-based incentives.

The total charge in the year was GBP7.7m (2020: GBPnil) with a Company charge of GBP0.7m (2020: GBPnil). This included associated national insurance ('NI') at 13.8%, which management expects to be the prevailing rate when the awards are exercised, and apprenticeship levy at 0.5%, based on the share price at the reporting date.

 
                                                                       2021    2020 
                                                                       GBPm    GBPm 
-----------------------------------------------------------------    ------  ------ 
 Share Incentive Plan ('SIP')                                           0.1       - 
 A ordinary growth shares award - April 2020                            0.4       - 
 Management incentive Plan award - December 2020                        4.4       - 
 IPO restricted share awards                                            1.6       - 
-----------------------------------------------------------------    ------  ------ 
 Total IFRS 2 charge                                                    6.5       - 
 National insurance and apprenticeship levy on applicable schemes       1.2       - 
-----------------------------------------------------------------    ------  ------ 
 Total charge                                                           7.7       - 
-----------------------------------------------------------------    ------  ------ 
 

During the year, the Directors in office in total had gains of GBP5.9m (2020: GBPnil) arising on the exercise of share-based incentive awards.

Share Incentive Plan

The Group operates a Share Incentive Plan ('SIP') scheme that was made available to all eligible employees following Admission to AIM in June 2021. On 27 July 2021, all eligible employees were awarded free shares valued at GBP3,600 each based on the closing share price on 26 July 2021 of GBP2.67. A total of 635,504 shares were awarded under the scheme, subject to a three-year service period (the 'Vesting Period').

The SIP awards have been valued using the Black-Scholes model and the resulting share-based payments charge spread evenly over the Vesting Period. The SIP shareholders are entitled to dividends over the Vesting Period. No performance criteria are applied to the vesting of SIP shares. Fair value at the grant date was measured to be GBP2.67.

 
                                                     2021      2020 
                                                   number    number 
--------------------------------------------    ---------  -------- 
 Outstanding at 1 October 2020                          -         - 
 Shares awarded                                   635,504         - 
 Forfeited                                       (58,772)         - 
--------------------------------------------    ---------  -------- 
 Outstanding at 30 September 2021                 576,732         - 
--------------------------------------------    ---------  -------- 
 Vested and outstanding at 30 September 2021            -         - 
--------------------------------------------    ---------  -------- 
 

The total charge in the year, included in operating profit, in relation to these awards was GBP0.1m (2020: GBPnil). The Company charge for the year was GBPnil (2020: GBPnil).

A ordinary shares

On 15 April 2020 (the 'grant date'), 845 A ordinary shares in VIPSO Ltd, the former ultimate parent company, were issued at a price of GBP0.10 per share which was the nominal value of the shares. Of the 845 shares issued, 800 of the A ordinary shares were issued to the existing shareholders by way of bonus issue so as not to dilute their existing holding. These 800 shares are considered outside the scope of IFRS 2, on the basis that these shareholders do not receive any additional value for their shares.

The remaining 45 A ordinary shares were awarded to certain members of Key Management (together the 'A ordinary shareholders'). In order to realise value from the shares awarded, a participant must remain employed until an 'Exit' event is achieved. The equity value on 'Exit' must also be in excess of the equity hurdle which has been set at GBP130 million. The 'Exit' requirement is a non-market performance vesting condition and the hurdle amount is considered to be a market-based performance condition.

The fair value of services received in return for shares awarded is measured by reference to the fair value of the shares at the date of the award. The fair value of the shares awarded has been calculated with reference to a Black-Scholes pricing model.

The significant inputs into the model were:

-- a 1- to 5-year time frame for 'Exit'. Three scenarios were modelled with equal probability of an 'Exit' after 1 year, 3 years and 5 years. An average of the three scenarios was then calculated;

   --      an equity value of GBP99 million at the date of award; 
   --      an exercise price of GBPnil; 

-- volatility of between 34% and 40%, depending on the expected time frame to 'Exit'. The expected volatility is based on the average annualised historic equity value volatility of comparable companies over a period equal to the exit horizon;

   --      a dividend yield of 0%; and 
   --      a risk-free rate of between 0.07% and 0.14% depending on the time period to 'Exit'. 

The fair value of each share was determined to be GBP8,475 per share. The resulting share-based payments charge was to be spread evenly over the period between the award and the date at which an 'Exit' event occurs. No charge was recognised if an 'Exit' event was not deemed to be probable as the performance vesting condition would not be met.

On 27 May 2021 the Group undertook a reorganisation, through which the A ordinary shareholders exchanged their shares for an equivalent value in Victorian Plumbing Group plc. After all of the steps relating to the reorganisation were executed, the A ordinary shareholders had exchanged their 45 A ordinary shares in VIPSO Ltd for 7,222,969 ordinary shares in Victorian Plumbing Group plc. The share-for-share exchange does not represent a modification of the award under IFRS 2 as the value of the award, and the related service and performance conditions, remained unchanged.

On 11 June 2021 the A ordinary shareholders entered into a deed (the 'deed'), which would become effective on Victorian Plumbing Group plc's Admission to AIM, to modify the terms of the award. The performance condition would no longer be relevant since an Exit event would have already occurred. The service condition for the A ordinary shareholders was modified so as to restrict the number of shares that vest on Admission. The vesting profile of the remaining shares (the 'restricted shares') was defined to be as follows:

   --      10% of the restricted shares will vest on the first anniversary of Admission; 
   --      10% of the restricted shares will vest on the second anniversary of Admission; 
   --      15% of the restricted shares will vest on the third anniversary of Admission; 
   --      25% of the restricted shares will vest on the fourth anniversary of Admission; and 
   --      40% of the restricted shares will vest on the fifth anniversary of Admission. 

On 22 June 2021 Victorian Plumbing Group plc was admitted to AIM, which was an Exit event under the terms of the award. On Admission 1,059,369 shares vested. The deed agreed to by the A ordinary shareholders took effect.

The execution of the deed represents a modification of the award under IFRS 2. Management considered the fair value of the existing awards in accordance with IFRS 2. The modification resulted in additional vesting conditions and as a result the value of the award decreased on modification. As the fair value of the award decreased, the original grant date fair value was recognised over the original vesting period (the date of the Exit event) in accordance with IFRS 2.

 
                                                                  2021 
                                                                Number 
-------------------------------------------------------   ------------ 
 Outstanding at 6 May 2021 (incorporation)                           - 
 Restricted shares awarded on share-for-share exchange       7,222,969 
 Vested                                                    (1,059,369) 
--------------------------------------------------------  ------------ 
 Outstanding and unvested 30 September 2021                  6,163,600 
--------------------------------------------------------  ------------ 
 

The total charge in the year, included in operating profit, in relation to these awards was GBP0.4 million (2020: GBPnil). The Company charge for the year was GBPnil (2020: GBPnil). The restricted share awards outstanding at 30 September 2021 have a weighted average remaining vesting period of 3.5 years.

Management Incentive Plan

An Executive Director was awarded share options under a management incentive plan ('MIP') prior to Admission.

On 2 December 2020, VIPSO Ltd (the former ultimate parent company of the Group) awarded eight nil cost ordinary share options and nine nil cost A ordinary share options under the MIP. All of the options awarded were to vest on the earlier of an 'Exit' event or three years from the date of grant. Options would be forfeited if the employee leaves the Group before the options vest, unless under exceptional circumstances.

The fair value of services received in return for the share options granted has been measured by reference to the fair value of the options at the grant date. The fair value of the options has been calculated with reference to a Black-Scholes pricing model.

The significant inputs into the model were:

-- a 1- to 3-year time frame for exit. Three scenarios were modelled with equal probability of an exit after 10 months, 1.8 years and 3 years. An average of the three scenarios was then calculated;

   --      an equity value of GBP453 million at the date of award; 
   --      an exercise price of GBPnil; 

-- volatility of between 45% and 53% depending on the expected timeframe to exit. The expected volatility is based on the average annualised historic equity value volatility of comparable companies over a period equal to the exit horizon;

   --      a dividend yield of 0%; and 
   --      a risk-free rate of 0%. 

The value of each ordinary share option was determined to be GBP344,651 and each A ordinary share option has been determined to be GBP184,993. The resulting share-based payments charge was to be spread evenly over the period between the grant date and the vesting date.

On 27 May 2021 the Group undertook a reorganisation, through which the options granted under the MIP were converted to be options over ordinary shares and ordinary deferred shares in Victorian Plumbing Group plc. After all of the steps relating to the reorganisation were executed, the participant of the MIP had exchanged its eight ordinary shares and none A ordinary shares in VIPSO Ltd for 3,219,948 ordinary share options in Victorian Plumbing Group plc. The exchange does not represent a modification of the award under IFRS 2 as the value of the award, and the related service and performance conditions remained unchanged.

On 11 June 2021 the MIP participant entered into a deed ('the MIP deed'), which would become effective on Victorian Plumbing Group plc's Admission to AIM, to modify the terms of the award. All of the options would convert when the performance condition was satisfied (i.e. on Admission) resulting in the participant being awarded ordinary shares. However, 30% of the shares would remain restricted and subject to a service condition (the 'restricted shares').

The vesting profile of the restricted shares was defined to be as follows:

   --      30% of the restricted shares will vest on the first anniversary of Admission; 
   --      30% of the restricted shares will vest on the second anniversary of Admission; and 
   --      40% of the restricted shares will vest on the third anniversary of Admission. 

On 22 June 2021 Victorian Plumbing Group plc was admitted to AIM which was an Exit event under the terms of the award. The deed agreed to by the MIP participants took effect.

On Admission the options converted to 3,219,948 ordinary shares and 2,253,964, or 70%, of those shares vested at an average price of GBP2.62.

The execution of the deed represents a modification of the award under IFRS 2. Management considered the fair value of the existing awards in accordance with IFRS 2. The modification resulted in additional vesting conditions and as a result the value of the award decreased on modification. As the fair value of the award decreased, the original grant date fair value was recognised over the original vesting period (the date of the Exit event) in accordance with IFRS 2.

 
                                                                  2021 
                                                                Number 
-------------------------------------------------------   ------------ 
 Outstanding at 6 May 2021 (incorporation)                           - 
 Restricted shares awarded on share-for-share exchange       3,219,948 
 Vested                                                    (2,253,964) 
--------------------------------------------------------  ------------ 
 Outstanding and unvested 30 September 2021                    965,984 
--------------------------------------------------------  ------------ 
 

The weighted average market value per ordinary share for the restricted shares awarded under the MIP that vested in the year was GBP2.62. The restricted share awards outstanding under the MIP at 30 September 2021 have a weighted average remaining vesting period of 1.8 years.

The total charge in the year, included in operating profit, in relation to these awards was GBP4.4m (2020: GBPnil). The Company charge for the year was GBP0.1 million (2020: GBPnil).

IPO restricted share awards

During the year, the Chairman and certain members of Key Management were granted restricted share awards. The restricted share awards do not have a performance condition attached to them but the extent to which they vest depends on a service condition being satisfied. The restricted shares are forfeited if the employee leaves the Group before the vesting date, unless under exceptional circumstances.

On 22 June 2021, the date of Admission, 3,613,354 ordinary shares in Victorian Plumbing Group plc were granted to the Chairman and other Key Management personnel. Of the total number of shares awarded, 208,664 vested immediately. The remaining 3,404,690 ordinary shares became restricted share awards with the following vesting profile:

   --      569,477 of the restricted shares vest on the first anniversary of Admission; 
   --      663,375 of the restricted shares vest on the second anniversary of Admission; 
   --      663,375 of the restricted shares vest on the third anniversary of Admission; 
   --      851,173 of the restricted shares vest on the fourth anniversary of Admission; and 
   --      657,290 of the restricted shares vest on the fifth anniversary of Admission. 

The fair value of the award was determined using a Black-Scholes pricing model and was GBP2.62 per share. The resulting share-based payments charge is being spread evenly over the period between the grant date and the vesting date.

On 10 August 2021, an agreement was reached to award certain Key Management 38,168 restricted ordinary shares in Victorian Plumbing Group plc. The restricted shares would not be subject to a performance condition, but the extent to which they vest depends on a service condition being satisfied. The restricted shares are forfeited if the employee leaves the Group before the vesting date, unless under exceptional circumstances. Of the 38,168 restricted shares awarded:

   --      19,084 (50%) restricted shares vest on 30 September 2022; and 
   --      19,084 (50%) restricted shares vest on 30 September 2023. 

The fair value of the award was determined using a Black-Scholes pricing model and was GBP2.59 per share. The resulting share-based payments charge is being spread evenly over the period between the grant date and the vesting date.

 
                Share price                                                                                 Fair value 
                   at grant       Employee         Vesting       Risk-free        Dividend                         per 
                       date   contribution          period            rate           yield   Volatility     restricted 
 Grant date             GBP      per share         (years)               %               %            %          share 
------------  -------------  -------------  --------------  --------------  --------------  -----------  ------------- 
 22/06/2021            2.62       GBP0.001             5.0               -               -            -           2.62 
 22/06/2021            2.62       GBP0.001             4.0               -               -            -           2.62 
 10/08/2021            2.59            nil             2.1               -               -            -           2.59 
------------  -------------  -------------  --------------  --------------  --------------  -----------  ------------- 
 

The number of restricted shares outstanding at 30 September 2021 was as follows:

 
                                                        2021 
                                                      Number 
-----------------------------------------------   ---------- 
 Outstanding at 6 May 2021 (incorporation)                 - 
 Awarded                                           3,651,522 
 Vested                                            (208,664) 
------------------------------------------------  ---------- 
 Outstanding and unvested at 30 September 2021     3,442,858 
------------------------------------------------  ---------- 
 

The weighted average market value per ordinary share for restricted shares that vested in the year was GBP2.62. The IPO restricted share awards outstanding at 30 September 2021 have a weighted average remaining vesting period of 2.8 years.

The total charge in the year, included in operating profit, in relation to these awards was GBP1.6m (2020: GBPnil). The Company charge for the year was GBP0.6m (2020: GBPnil).

   20.       Cash generated from operating activities 
 
                                                                   2021          2020 
                                                                           (restated) 
                                                                   GBPm          GBPm 
---------------------------------------------------------  ----  ------  ------------ 
 Cash flows from operating activities 
 Profit before taxation for the financial year                     19.7          23.7 
 Adjustments for: 
 Amortisation of intangible assets (note 10)                        1.6           1.3 
 Depreciation of property, plant and equipment (note 11)            0.6           0.3 
 Depreciation of right-of-use assets (note 12)                      0.9           0.6 
 Share-based payments                                               7.7             - 
 Finance costs                                                      0.3           0.3 
 Increase in inventories                                          (9.4)         (4.7) 
 Increase in receivables                                          (0.8)         (1.0) 
 Increase in payables                                               7.3          10.3 
 (Decrease)/increase in provisions                                (0.1)           0.1 
---------------------------------------------------------------  ------  ------------ 
 Cash generated from operating activities                          27.8          30.9 
---------------------------------------------------------------  ------  ------------ 
 
   21.       Post balance sheet events 

There have been no events between the year-end date and the date of this report which represent a reportable event after the reporting period under IAS 10.

PRINCIPAL RISKS AND UNCERTAINTIES

 
 RISK                     POTENTIAL IMPACT                       CHANGES IN THE YEAR 
 1. Macroeconomic         Specific macroeconomic factors         Over the past 12 months Brexit 
  trends                   and changes due to geopolitical        and the Covid-19 pandemic 
                           uncertainty can have an                have provided challenges to 
                           impact on how customers                both our operations and those 
                           behave and can also have               of our supply chain. Although 
                           an impact on our operations            both issues have evolved from 
                           and the operations of our              12 months ago, there is no 
                           supply chain. In turn this             increased risk to the Group. 
                           could impact our overall 
                           financial performance. 
                         -------------------------------------  -------------------------------------- 
 2. Failure to            Failure to innovate new                We remain at the forefront 
  innovate and             desirable products may impact          of innovation in the sector 
  changes in consumer      our ability to attract new             and we have strengthened our 
  buying behaviour         customers or retain our                position through partnerships 
                           existing customers.                    with additional well known 
                           A failure to maintain and              bathroom product brands. 
                           enhance our customer journey           Through the year we have innovated 
                           in a manner that responds              and launched several new products 
                           to our customers' evolving             across a number of our brands 
                           needs could also have a                with good levels of success. 
                           material adverse effect                We have adapted the consumer 
                           on our financial performance.          experience to make purchasing 
                                                                  easier and evolved our 'pay 
                                                                  later' proposition with our 
                                                                  partner Klarna to give consumers 
                                                                  a near real-time response 
                                                                  to their application for credit. 
                                                                  Overall, there has been no 
                                                                  change to the level of risk 
                                                                  in the year. 
                         -------------------------------------  -------------------------------------- 
 3. Pandemic              The Covid-19 pandemic has              Our business was able to operate 
                           caused unprecedented levels            fully throughout the year, 
                           of disruption to every aspect          although at times this was 
                           of the economy, our customers,         at reduced capacity due to 
                           our suppliers and the way              isolation requirements in 
                           we operate our business.               relation to COVID-19. Our 
                           There is a risk that further           suppliers were also impacted 
                           restrictions or a stricter             from time to time by these 
                           and more prolonged lockdown            restrictions. 
                           could adversely impact the             The overall situation has 
                           ability for our business               improved from a year ago but 
                           and our supply chain to                there are still a significant 
                           operate efficiently.                   number of infections in the 
                           As an e-commerce business              UK. There is a chance that 
                           we benefitted from the acceleration    additional measures could 
                           of consumers towards online            be brought in through the 
                           retail. As restrictions                winter months and so we have 
                           lift there remains a risk              determined there to be no 
                           that consumer buying behaviour         change in the level of risk. 
                           reverts and the size of 
                           the online market reduces. 
                         -------------------------------------  -------------------------------------- 
 4. Brand and             Our brand is one of our                Our prompted brand awareness 
  reputation               biggest assets. Failure                has consistently increased 
                           to maintain and protect                over the last three years, 
                           our brand, or negative publicity       according to YouGov, and was 
                           that affects our reputation,           at 64% in February 2021 when 
                           could diminish the confidence          measured as part of our annual 
                           that customers have in our             brand health survey. Our bold, 
                           products and the service               differentiated and quirky 
                           we provide, resulting in               marketing content alongside 
                           a reduction in revenue and             our data-driven pay-per-click 
                           profit.                                strategy helps us to stay 
                                                                  front-of-mind with consumers. 
                                                                  During the year we have maintained 
                                                                  our high Trustpilot score 
                                                                  at 4.3/5 despite the increase 
                                                                  in order volumes. 
                                                                  There has been no overall 
                                                                  change to this risk in the 
                                                                  year. 
                         -------------------------------------  -------------------------------------- 
 5. Cyber security        As an e-commerce business,             We continue to invest in our 
  and data protection      we are reliant on our IT               technology and infrastructure 
                           infrastructure to continue             team. 
                           to operate. Any significant            We have made substantial progress 
                           downtime of our systems                in re-platforming our website 
                           would result in an interruption        which, once completed, will 
                           to the services we provide.            increase our resilience and 
                           A significant data breach,             allow us to implement updates 
                           whether as a result of our             more easily. 
                           own failures or a cyber                We have migrated a number 
                           attack, would lead to a                of our applications to the 
                           loss in confidence by both             cloud, which increases the 
                           customers and suppliers.               resilience of our systems 
                           This could result in reputational      and the security of our data. 
                           damage, loss of audience,              During the year we performed 
                           loss of revenue and potential          an independent review of our 
                           financial losses in the                IT infrastructure and implemented 
                           form of penalties.                     new solutions to mitigate 
                                                                  risks identified. 
                                                                  There has been no overall 
                                                                  change to this risk in the 
                                                                  year. 
                         -------------------------------------  -------------------------------------- 
 6. Supply chain          We are reliant on multiple             As our business grows, we 
                           third-party suppliers and              increase our reliance on third 
                           service providers throughout           parties, most notably suppliers 
                           the customer journey, from             of our stock and the distribution 
                           website to fulfilment, to              channels we use to deliver 
                           the product itself. This               items to customers. 
                           means that if there is a               We have invested in our purchasing 
                           failure on their part, we              team in the year, which has 
                           may suffer from a disruption           increased the level of experience 
                           to our operations and overall          in the team and broadened 
                           business.                              our relationships with suppliers. 
                           Any failure in day-to-day              We have also invested in a 
                           operations risks negatively            team based in China, which 
                           impacting our ability to               allows us to more readily 
                           process or fulfil customer             perform due diligence on suppliers. 
                           orders, resulting in reduced           We implemented an auditing 
                           customer proposition, lost             programme in the first half 
                           opportunity and a loss of              of the year with key Chinese 
                           customer confidence.                   suppliers and have since audited 
                           Our customers expect us                34 factories. 
                           to provide quality products            Different macroeconomic factors, 
                           without compromising on                such as Covid-19 and rising 
                           the integrity of how they              energy costs, have put significant 
                           are produced. They want                pressure on supply chains, 
                           to feel confident about                and these pressures continue 
                           where their products come              to exist at the date of this 
                           from and know that the people          report. The Group has mitigated 
                           who make them are not being            its risk through expanding 
                           exploited. Failure to monitor          its supplier base and increasing 
                           our supply chain could lead            inventory held, whilst we 
                           to extensive reputational              have increased retail prices 
                           damage and ultimately financial        to maintain gross profit margin. 
                           loss.                                  Our website relies on third-party 
                                                                  cloud infrastructure as well 
                                                                  as a number of other third-party 
                                                                  providers. Our increasing 
                                                                  traffic levels mean that a 
                                                                  drop in service from any of 
                                                                  these providers would have 
                                                                  a greater impact than it would 
                                                                  have previously. 
                                                                  Supply chain pressures have 
                                                                  increased in the year and 
                                                                  as such we recognise an increase 
                                                                  in this area. 
                         -------------------------------------  -------------------------------------- 
      7. Increase         The UK market for bathroom             The competitive landscape 
       in competition      products and accessories               continues to develop, particularly 
                           is highly competitive, particularly    as more of the market moves 
                           with respect to customer               online. The impact of Covid-19 
                           experience, price, quality,            has resulted in some traditional 
                           availability, product and              store-based retailers reiterating 
                           delivery options, as well              their focus on providing an 
                           as digital capabilities.               omni-channel experience that 
                           Increased competition could            includes an online element. 
                           lead to an increase in customer        Our diversification into adjacent 
                           acquisition costs. Competitors         products and a larger focus 
                           could also develop either              on trade sales also results 
                           a customer experience or               in a wider competitor set. 
                           products that we were unable           Small increase in risk given 
                           to replicate. All of these             our expansion into adjacent 
                           factors could impact our               products and increasing focus 
                           financial performance.                 on digital channels from traditional 
                                                                  offline retailers. 
                         -------------------------------------  -------------------------------------- 
      8. Sustainability   The focus on climate change            The climate change crisis 
       and climate         and sustainability is growing,         is one of the biggest we have 
       change              and is in the spotlight                ever faced. The UN's IPCC 
                           more now than ever before.             published a report in August 
                           We recognise that we need              2021 that reiterated the ever 
                           to play our part in combating          increasing and irreversible 
                           climate change and if we               impact human activity is having 
                           fail to do this, we risk               on our climate. The report 
                           adversely impacting our                warned that time is running 
                           brand and reputation.                  out to cut emissions and called 
                                                                  on governments, businesses 
                                                                  and individuals to do their 
                                                                  part in ensuring the goals 
                                                                  of the Paris climate change 
                                                                  agreement are met. As such 
                                                                  we have recognised an increased 
                                                                  level of risk. 
                         -------------------------------------  -------------------------------------- 
 

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