Sprinklr Expands Research and Development Center in Singapore
02 Octubre 2022 - 07:00PM
Business Wire
The company will add more than 70 skilled
professionals by 2025 to its Asia Pacific Headquarters
Leading companies in Singapore – including
Changi Airport Group, StarHub, and Standard Chartered
Singapore – are improving digital customer experiences with
Sprinklr
Sprinklr (NYSE: CXM), the unified customer experience management
(Unified-CXM) platform for modern enterprises, announced today that
the company will expand operations in Singapore. Supported by the
Singapore Economic Development Board (EDB), Sprinklr plans to more
than quadruple the size of the company’s Research and Development
(R&D) Center to up to roughly 100 skilled professionals over
the next 36 months.
By expanding its Singapore R&D center, Sprinklr will
continue to strengthen the company's position as the leading
Unified-CXM provider, supporting brands in Singapore and Asia
Pacific such as Standard Chartered Singapore, StarHub, and
Changi Airport Group.
“Sprinklr's R&D center expansion comes amid a broader demand
for technology solutions and digital adoption across Asia.
Singapore's culture of innovation and globally competitive talent
pool makes it well-placed to drive AI technology research to
develop solutions for customers worldwide. We look forward to
Sprinklr's new technologies that will enrich our digital
ecosystem,” said Chan Ih-Ming, Executive Director and Head,
Digital Industry Singapore (DISG).
Researchers in Singapore will be at the forefront of evolving
Sprinklr’s sophisticated AI technology that enables the largest
brands in the world to manage customer experiences across 30+
digital channels and more than 170 languages.
“The shift to digital is inevitable. Consumers do everything on
their mobile phones,” says Aalishaan Zaidi, Global Head, Personal
Banking, Standard Chartered. “Sprinklr’s Unified-CXM platform helps
us serve customers through their channels of choice, be it a
chatbot, social platform, or messaging app, like WeChat or
WhatsApp. We think omni-channel CX, coupled with AI and analytics,
is the only way forward.”
“Sprinklr selected Singapore as the company’s Asia Pacific
Headquarters in recognition of its position as a regional hub for
technology, innovation, and business,” said Sprinklr Founder and
CEO, Ragy Thomas. “Singapore provides Sprinklr access to an
exceptional talent pool and serves as a gateway as we scale our
business across the region.”
The company has already started recruiting and investing in
engineers in the Singapore office to support Sprinklr operations
and strategic growth across the globe.
For more information, please visit
https://www.sprinklr.com/.
About Sprinklr
Sprinklr is a leading enterprise software company for all
customer-facing functions. With advanced AI, Sprinklr's unified
customer experience management (Unified-CXM) platform helps
companies deliver human experiences to every customer, every time,
across any modern channel. Headquartered in New York City with
employees around the world, Sprinklr works with more than 1,000 of
the world’s most valuable enterprises — global brands like
Microsoft, P&G, Samsung and more than 50% of the Fortune
100.
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version on businesswire.com: https://www.businesswire.com/news/home/20221002005006/en/
Press Austin DeArman pr@sprinklr.com
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