UnitedHealthcare’s Surest Offers a New Approach to Health Insurance
11 Agosto 2022 - 09:00AM
Business Wire
Surest™, formerly Bind, offers a new approach
to health benefits that eliminates deductibles and offers access to
clear, upfront pricing information before people access care
Surest members show improved satisfaction;
plans offer up to 15% lower health care costs for employers and
reduced member out-of-pocket expenses by up to 44%1
UnitedHealthcare’s Surest offers a new approach to health
benefits that removes deductibles and provides clear upfront
pricing information to people in advance of treatment. Surest,
introduced initially in 2016 as Bind, has the fastest growth rate
among UnitedHealthcare’s employer-sponsored plans.
UnitedHealthcare offers Surest to employers nationwide with
self-funded health plans. Surest plans are also offered to
UnitedHealthcare fully insured customers with 51 or more employees
in 11 states (Arizona, Florida, Georgia, Michigan, Minnesota,
Missouri, Ohio, South Carolina, Tennessee, Utah and Virginia), with
intent to add up to five additional states by the end of 2022.
Over 150 employers are using a Surest plan today, including a
growing number that are adding Surest as an option for the 2023
enrollment season this fall.
“People and employers are looking for a simpler and more
sustainable health care plan,” said Alison Richards, chief
executive officer, Surest. “Our new brand name, Surest, helps
convey the idea of clarity, confidence and control our members have
with their plan.”
Key features of Surest plans include:
No deductibles or coinsurance: Offering clear and
transparent health care quality and cost data presented in the
Surest app, Surest plans help remove financial barriers to care and
make it easier for members to understand both their coverage and
cost before receiving care or making an appointment. Surest members
more frequently accessed high-value and more convenient care,
including a 10X increase in virtual visit use2, and were less
likely to use low-value care (6% fewer emergency department
visits1). More than half the time, Surest members selected
high-quality health care providers with the lowest price for
procedures such as hip replacement or reflux surgery.
Upfront prices: Surest plans enable members to review
single, all-in prices for more than 490 services before receiving
care. Based on data-driven results, members may be able to pay less
out of pocket and receive more effective treatments from quality
care providers, as determined by national standardized measures.
Access to clear, upfront prices can help people avoid multiple or
surprise bills.
Designed for improved satisfaction and more affordable
premiums: Among people enrolled in a Surest plan, the Net
Promoter Score® – a key measure of consumer satisfaction – was
significantly higher than industry benchmarks.1 For employers that
introduced Surest plans, costs were up to 15% less per member per
month compared to high-deductible health plans, while out-of-pocket
costs for members were 44% less.1
About UnitedHealthcare
UnitedHealthcare is dedicated to helping people live healthier
lives and making the health system work better for everyone by
simplifying the health care experience, meeting consumer health and
wellness needs, and sustaining trusted relationships with care
providers. In the United States, UnitedHealthcare offers the full
spectrum of health benefit programs for individuals, employers, and
Medicare and Medicaid beneficiaries, and contracts directly with
more than 1.5 million physicians and care professionals, and 6,700
hospitals and other care facilities nationwide. The company also
provides health benefits and delivers care to people through owned
and operated health care facilities in South America.
UnitedHealthcare is one of the businesses of UnitedHealth Group
(NYSE: UNH), a diversified health care company. For more
information, visit UnitedHealthcare at uhc.com or follow @UHC on
Twitter.
1 Surest self-funded 2021 book of
business; Milliman 2021 commercial benchmarks and MARA risk
adjustment methodology. Risk adjusted for demographics, geography,
and disease burden.
2 Surest book of business vs. Doctor on
Demand book of business, 2021
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version on businesswire.com: https://www.businesswire.com/news/home/20220811005149/en/
Will Shanley (714) 204-8005 will.shanley@uhc.com
UnitedHealth (NYSE:UNH)
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