Verizon is Ready, Offers Tips as Hurricane Milton Approaches Florida
07 Octubre 2024 - 4:53PM
As Hurricane Milton approaches the Florida coast, Verizon remains
committed to keeping communities and first responders connected. In
addition to a hardened network designed to withstand the most
extreme conditions, Verizon's engineers undertook steadfast
preparation measures to ensure resources are in place for rapid
response.
“At Verizon, our top priority is supporting the
communities we serve. Our responsiveness and partnership at times
of crises truly matters,” said Atlantic South Market President,
Leigh Anne Lanier. “From families, to businesses, to first
responders, we are here to provide the reliable service they can
count on. Our team is working tirelessly to keep our customers
connected now and in the days ahead.”
In the aftermath of Hurricane Helene, satellite
communications have proven to be an important communication tool
when terrestrial services have been impacted. Make sure your phone
is ready in advance. Customers with an iPhone 14 or newer should
upgrade to iOS 18 to ensure they can send text messages or connect
with emergency services via satellite. And for those with Google
Pixel 9 devices, emergency messaging is also available via
satellite. Both operating systems have demos available allowing
customers practice in messaging via satellite in advance. Learn
more, here.
Verizon’s networks are primedVerizon's networks
are primed to maintain connectivity even in the face of extreme
weather conditions. With redundancy built into critical paths and
components, Verizon's network is engineered with the goal of
withstanding severe weather. Verizon engineers have prepared by
conducting thorough checks, as well as ensuring backup systems,
like batteries and generators, are operational and refueled.
Verizon has also installed liaisons at area Emergency Operations
Centers to allow seamless partnership with local, state, and
government agencies to ensure a rapid restoration.
In preparation for potential network recovery operations,
Verizon has staged in close proximity a fleet of portable network
solutions, including satellite-based portable network assets,
providing crucial connectivity in scenarios where fiber connections
are compromised, as well as mobile generators to assist communities
in the result of commercial power loss.
Verizon Frontline stands at the ready, prepared to
assist first responders in any capacity neededThe Verizon
Frontline Crisis Response Team stands ready to help ensure that
public safety agencies on the front line of any potential disaster
have the mission-critical communications capabilities needed to
achieve their missions. This team, composed primarily of former
first responders and military personnel, is solely dedicated to
supporting public safety customers during emergencies at no cost to
the supported agencies.
In the first nine months of 2024, the Verizon Frontline Crisis
Response Team has responded to more than 1,000 requests for
mission-critical communications support from more than 500
different agencies in 46 states.
Being prepared is essential to support local businesses
and communities Recognizing the critical role of
connectivity in business continuity, Verizon Business provides a
suite of solutions tailored for seamless operations during
emergencies. Businesses and government organizations need the right
game plan. Suggested actions include:
- Mitigate customer disruption: Think about what
you need to ensure continuous service to your customers, and what
software and equipment your business needs to continue operations.
Make a detailed list, including service contracts and warranty
information, and all pertinent phone numbers for local authorities,
utility companies, suppliers, and vendors.
- The right tech makes an impact: Ensure you
have the right technology to support your business connectivity
needs assuming you might need to move away from your primary
location.
- Contacts and documents are key: Make sure you
have contact information updated and readily available for all
employees, including at-home information for remote workers and
branch information for satellite offices.
- Test, test, and test again: Stress-test
primary and backup networks and shore up any weak areas.
- Keep track of equipment: Ensure employees
working from home have documented all corporate equipment being
used to work from home in case of damage or loss.
- Have a backup plan: Ensure backup plans are in
place to shift work in case work-from-home employees in a
storm-impacted area have to evacuate their homes or their home
loses commercial power.
Are you hurricane ready?Verizon’s team works
year-round to ensure customers remain connected to their loved ones
and the activities that provide comfort during a disaster. As
residents prepare to stay connected and entertained, consider these
tips:
- Stock Up on power supplies like batteries for
flashlights and radios or device chargers. Take it a step further
by charging your devices that can act as chargers for other devices
like laptops and power stations. Don’t forget to ensure you have
the cables!
- Download movies, books, apps and games in case
of a power outage. Or gather board games, card games, and puzzles
to go device-free.
- Locate important documents that you may need
later as well as sentimental photos and items.
- Plan non-perishable meals. Keep a few
non-perishable ingredients, like a manual can opener and other
kitchen tools on hand.
- Grab some candles, blankets, pillows, or
anything that makes your hurricane safe space comfortable.
- Read up on the American Red Cross’ hurricane
preparedness tips.
- Bookmark our Check Network Status page or go
to My Verizon app and click Support Topics to notify us if you
experience any network issues or to check to see if there are any
known issues in your area. Enter your location, select the type of
service issue, and we will provide a real time status update.
More informationVisit Verizon's Online
Emergency Resource Center,
verizon.com/about/news/emergency-resource-center, for further
details on Verizon's emergency response capabilities.
Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed in
2000 and is one of the world’s leading providers of technology and
communications services. Headquartered in New York City and with a
presence around the world, Verizon generated revenues of $134.0
billion in 2023. The company offers data, video and voice services
and solutions on its award-winning networks and platforms,
delivering on customers’ demand for mobility, reliable network
connectivity, and security.
Media contact:localmedia@verizon.com
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