DENVER, Sept. 1, 2019 /PRNewswire-PRWeb/ -- Reeves D.
Whalen, Managing Partner of Whalen Hersh LLP, a top rated
Colorado personal injury law firm,
was recently featured in a Law Week Colorado roundtable discussion
on boutique law firms, their business strategies, and economic
predictions for the near future. Discussion focused around
differences between large firms and boutique firms and the services
they provide to their clients, as well as how economic forecasts
may impact the Colorado Legal Market. Whalen succinctly
distinguished how strong, talented and hardworking boutique law
firms often, in his opinion, out-perform large institutional firms.
Whalen said this is accomplished through focusing on more
individualized attention to cases, results driven work, and
establishing meaningful relationships with clients in making
yourself available beyond the traditional work week. Whalen
commented, "When you transition from a large firm to a boutique
firm, you have to be offering something very different, your
approach has to be different."
Whalen believes it is vital to instill a high degree of
confidence in clients, and that it starts with making yourself
available to them. "I always tell my partner: don't make someone
wait until Monday. People are under a lot of stress, and you're
dealing with complex issues," Whalen articulated. Instead, he
believes calling clients on a Saturday gives them a greater sense
of relief and establishes a higher level of communication between
lawyer and client. Whalen mentions that, in his experience, large
firms struggle to offer this level of commitment and attention to
client services. Providing this service as a courtesy to clients
alters their expectations, it elevates their perception of what the
legal world has to offer, and it generally makes them feel good
about who they've got in their corner. Whalen adamantly believes
this helps promote and retain future business.
When it comes to keeping pace with changes in the marketplace,
Whalen pointed out that his firm has found great value in
outsourcing its social media and search engine optimization
efforts. "I have hired an outside company for social media and for
SEO, and I think that's a wonderful endeavor," he stated. "I think
if you miss the boat on that, then you compromise your ability to
be in the game long-term, so you have to do it. It's a necessity."
Promoting this area of his practice increases his reach to clients
throughout the state and facilitates the development of business
across Colorado by providing his
firm's services to people who really need help in personal injury
Managing costs well, both during lean times and prosperous
times, is essential for firms both large and small, according to
Whalen. "For a firm that is doing strictly contingency-based work,
you have to be cognizant of the fact that there are ups and downs.
Volume will change." Whalen went on to say that being aware of
overhead costs, disciplined to manage them well, and avoiding
living under the umbrella of a line of credit are key to the
success of a business, stating "I think overhead kills large law
firms. Just because you have it doesn't mean you ought to spend
it." Whalen believes that boutique firms have the decisive upper
hand in really delivering results and services to clients in
personal injury cases. His firm lives by its branding, "Small Firm
Relationships, Big Firm Results."
For years, Whalen has laughed when people ask what he does in
his spare time. His answer is always the same, "People ask me
sometimes what my hobby is. I get a lot of joy out of doing my job,
and it's become my hobby over the years." Whalen Hersh LLP is a
special type of firm, with an untraditional approach toward making
themselves available to clients and helping people in personal
If you need a personal injury firm, consider Whalen Hersh LLP.
Contact them in Denver or
Colorado Springs. Company offices
are located in the Denver Tech Center at 7955 East Arapahoe Court, Suite 2375 in
Centennial, CO 80112. (720)
307-2666, and in Colorado Springs
in the Alamo Corporate Center at 102 South Tejon Street, Suite
1100, Colorado Springs, CO 80903.
SOURCE Whalen Hersh LLP