STOCKHOLM, July 8, 2021 /PRNewswire/ -- With the
acquisition Electrolux, a leading global appliance company,
strengthens its service network in France and underlines its commitment to drive
circularity and the repairability of appliances.
Electrolux today announced it has agreed to acquire La Compagnie
du SAV (CSAV), the main French independent service provider (ISP)
specialized in repairing domestic appliances. The acquisition is
fully in line with the Electrolux Group strategy to offer
outstanding experiences to consumers, ensuring they get the most
out of their appliances during the complete lifecycle of the
product.
"With this acquisition we further strengthen our service network
in France allowing us to meet the
growing market demand in the after-sales service area in the best
possible way. I'm confident that this in turn will elevate consumer
satisfaction and brand loyalty to a new level", said Chris Braam, Senior Vice President Sales &
Services Electrolux in Europe.
The acquisition also underlines the strong commitment of
Electrolux to drive circularity and the repairability of
appliances. The transition towards a circular economy is a key
project of the French government and a fundamental part of the
European Green Deal. The European Green Deal is a set of policy
initiatives by the European Commission with the overarching aim of
making Europe climate neutral by
2050.
"Our ambition as a global leader in sustainability is to
maximize the life of our appliances while offering consumers
dedicated, high-quality and fast-responding services whenever they
need it. This acquisition is an important step in our service
strategy and our commitment to drive the circularity of our
products", explained Pierre Perron,
CEO of Electrolux France. "La Compagnie du SAV is a
well-established company in the market, and we are very happy to
welcome our new colleagues to the Electrolux family", he added.
CSAV will be part of the Electrolux Group as from July 8th, 2021 but will continue to
fully operate as an independent entity, offering multi-brand
services. In a fragmented market, CSAV is a leading French service
provider that covers the entire country, offering to consumers
comprehensive, integrated, and innovative support and repair
services. With almost two million appliances repaired and serviced
since 2012, CSAV draws on extensive experience in the field of
domestic appliances. The company is headquartered in Lisses, south
of Paris, and employs around 200
people. Net sales in 2020 amounted to around EUR 25 million.
Laurent Falconieri, Managing
Director of CSAV, added: "We are looking forward to become part of
the Electrolux Group. The acquisition offers CSAV great
opportunities to continue growing in the after-sales service
business. It is also a strong recognition of our teams and
expertise in delivering high-quality services. We are convinced
that we will make lasting contributions to Electrolux's ambition in
the field of circularity and repairability of appliances and I am
proud for all employees who are part of our company".
CONTACT:
For further information, please contact Electrolux Press
Hotline, +46 8 657 65 07.
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SOURCE Electrolux