Krista Bourne named Chief Operating Officer at Verizon Consumer Group
06 Diciembre 2021 - 09:00AM
Today Verizon announced the appointment of Krista Bourne to the
role of Verizon Consumer Group’s (VCG) Chief Operating Officer,
effective January 1, 2022. She will drive Verizon’s market
leadership in connected 5G experiences while continuing to
transform VCG into a fully integrated technology company to
capitalize on the next stage of growth. She will report to Manon
Brouillette who was recently named incoming CEO of Verizon Consumer
Group.
In the 20 years since Bourne started her career at Verizon as a
mailroom assistant, she has held various positions of increasing
responsibility in customer service and retail sales. In her most
recent role as Senior Vice President & President of Consumer
Sales and Operations, Bourne has been responsible for delivering
all aspects of industry-leading wireless and wireline services
through an omnichannel experience to more than 100 million
customers nationwide.
“Few people can say they started in the mailroom and went on to
lead one of the largest teams in the business, but Krista has done
it all and has proved time and again why she is a tremendous asset
and leader,” said Brouillette. “We have entered the most
transformative time for our industry and need a leader who
understands the ins and outs of our business. Krista has played an
integral role in VCG’s transformation and helped steer the
direction of our retail strategy so that we continue to deliver a
world-class customer experience while accelerating toward a 5G
future.”
Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed on
June 30, 2000 and is one of the world’s leading providers of
technology and communications services. Headquartered in New York
City and with a presence around the world, Verizon generated
revenues of $128.3 billion in 2020. The company offers data, video
and voice services and solutions on its award-winning networks and
platforms, delivering on customers’ demand for mobility, reliable
network connectivity, security and control.
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Media contact:Adria
Tomaszewskiadria.tomaszewski@verizon.com
Kate Jaykate.jay@verizon.com
Verizon Communications (NYSE:VZ)
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