Survey Highlights Powerful Results Obtained By Using Fleet Technology
07 Diciembre 2021 - 3:00AM
The critical link between the use of fleet management technology in
achieving Return on Investment (ROI) and improving customer service
has been reinforced through European survey findings sponsored by
Verizon Connect.
The survey conducted by ABI Research was completed by more than
1,350 European fleet managers, executives and other mobile business
professionals in 10 countries1. Seventy-four percent of respondents
found using fleet management technology was ‘very’ and ‘extremely’
beneficial to their business; with 86% witnessing ROI within a year
or less, and just under half (44%) experiencing this within six
months or less. Importantly for long-term customer retention and
ongoing satisfaction, over half (56%) of all respondents reported
improved customer service after implementing fleet management
technology solutions.
“These results demonstrate in hard numbers, the transformational
effect using fleet management solutions can have - especially for
small businesses,” said Peter Mitchell, senior vice president and
general manager of Verizon Connect. “Many companies have been
financially stretched during the pandemic. Fleet management
technologies allow a dramatic reduction in costs while also
enabling companies to get more work done. Equally as important,
these technologies can also help prioritise safety, increase
customer satisfaction and promote sustainability through reduced
fuel usage.”
Other key findings highlighted are:
- Investment in fleet technology and driver safety
continued during the pandemic with 59% of respondents
establishing processes to check the safety and security of
employees and vehicles during this period; 47% invested in new
systems that helped them to track vehicle data.
- Fuel costs were lowered in 52% of
respondents.
- Number of accidents was reduced in 43% of
respondents.
- Video solution adopters saw positive
cost-benefits with 57% seeing a reduction in accident
costs and 47% obtaining a reduction in vehicle insurance
costs.
Verizon Connect is guiding a connected world on the go by
automating, improving and revolutionizing the way people, vehicles
and things move through the world. Our full suite of
industry-defining solutions and services puts innovation,
automation and connected data to work for customers and helps them
be safe, efficient and productive. With more than 3,000 dedicated
employees in 15 countries, we deliver leading mobile technology
platforms and solutions. For more on Verizon Connect, visit
www.verizonconnect.com.
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Media contact:Clare
WardClare.ward@uk.verizon.com+44 (0) 773 888 9326
1 Countries surveyed include: Belgium, France, Germany, Ireland,
Italy, The Netherlands, Poland, Portugal, Spain and the United
Kingdom
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