itim Group PLC itim launches 'Chameleon 360' store solutions
19 Octubre 2021 - 1:00AM
RNS Non-Regulatory
TIDMITIM
itim Group PLC
19 October 2021
itim Group plc
itim launches 'Chameleon 360' Omni-channel store solutions
itim Group plc [AIM: itim], the SaaS-based technology company
that enables store-based retailers to optimise their businesses, is
pleased to announce it has launched Chameleon 360 as a stand-alone
product, which the Directors understand is one of the most powerful
Omni-channel store solutions that combines full Omni-channel
capabilities at point of sale ('POS').
Chameleon 360 is an Omni-channel store-centric solution that
combines full Omni-channel capabilities at POS, with in-store
mobile apps, consumer apps, fully integrated with ecommerce
platforms.
The 360 platform, which is currently being rolled-out to many of
itim's clients, is a complete store-based CRM with full access to a
single view of customers both in-store and online, allowing stores
to re-engage with their local communities.
The platform gives stores similar functionality that would be
expected in a call centre from a 'customer service' perspective.
The system also provides store staff with a real-time view of stock
across the network.
Chameleon 360's mobile functionality provides assisted selling
capabilities, which means store staff can be away from counters and
on the floor serving customers:
Product 360: Ensures staff have the right information at their
fingertips to delight customers and empower them to become product
experts and stylists.
Sell 360: Allows staff to sell to customers from anywhere on the
shop floor using mobile devices and quickly adapt to changing store
conditions to perform anything from queue busting to providing a
"personal shopper" experience.
Customer 360 : Offers store staff instant access to single views
of customer, product feedback, wish lists and loyalty
programmes.
Stock 360: Allows mobile users to switch easily to more
operational tasks, all from the same device. Orders can be managed
efficiently from picking to transfers.
Ali Athar, CEO of itim Group plc, said:
"I am delighted to be unveiling the latest offering from itim's
range of ecommerce solutions. With footfall continuing to fall
nationwide, we know that the role which stores play has become more
challenging. Chameleon 360 allows our clients to create a full
Omni-channel solution in-store, meaning that stores should become
their point of service and enables them to maintain their
high-street presence."
For further information on Chameleon 360 and itim's full range
of solutions, please visit https://www.itim.com/products/
Enquiries:
Ali Athar, CEO
Itim Group plc Ian Hayes CFO 0207 598 7700
WH Ireland (NOMAD Katy Mitchell
& Broker) Harry Ansell 0207 220 1666
Dan de Belder
Hudson Sandler Jake Brown 0207 710 8944
ABOUT ITIM
itim was established in 1993 by its founder, and current Chief
Executive Officer, Ali Athar. itim was initially formed as a
consulting business, helping retailers effect operational
improvement. From 1999 the Company began to expand into the
provision of proprietary software solutions and by 2004 the Company
was focused exclusively on digital technology. itim has grown both
organically and through a series of acquisitions of small, legacy
retail software systems and associated applications which itim has
redeveloped to create a fully integrated end to end Omni-channel
platform.
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