TIDMHSBA

RNS Number : 0816S

HSBC Holdings PLC

06 March 2019

 
 Shareholder information 
                                            Page 
 Fourth interim dividend for 2018            310 
                                            ---- 
 Interim dividends for 2019                  310 
                                            ---- 
 2018 Annual General Meeting                 311 
                                            ---- 
 Earnings releases and interim 
  results                                    311 
                                            ---- 
 Shareholder enquiries and communications    311 
                                            ---- 
 Stock symbols                               312 
                                            ---- 
 Investor relations                          312 
                                            ---- 
 Where more information about 
  HSBC is available                          312 
                                            ---- 
 Cautionary statement regarding 
  forward-looking statements                 314 
                                            ---- 
 Certain defined terms                       315 
------------------------------------------  ---- 
 Abbreviations                               316 
------------------------------------------  ---- 
 

A glossary of terms used in this Annual Report and Accounts can be found in

the Investors section of www.hsbc.com.

 
 Fourth interim dividend for 2018 
 

The Directors have declared a fourth interim dividend for 2018 of $0.21 per ordinary share. Information on the scrip dividend scheme and currencies in which shareholders may elect to have the cash dividend paid will be sent to shareholders on or about 6 March 2019. The timetable for the dividend is:

 
                                                                 Footnotes 
                                                                             19 February 
 Announcement                                                                       2019 
 Shares quoted ex-dividend in London, Hong Kong, Paris 
  and Bermuda and American Depositary Shares ('ADS') quoted 
  ex-dividend                                                                21 February 
  in New York                                                                       2019 
                                                                            ------------ 
                                                                             22 February 
 Record date - London, Hong Kong, New York, Paris, Bermuda           1              2019 
                                                                            ------------ 
 Mailing of Annual Report and Accounts 2018 and/or Strategic 
  Report 2018 and dividend documentation                                    6 March 2019 
                                                                            ------------ 
 Final date for receipt by registrars of forms of election, 
  Investor Centre electronic instructions and revocations                       21 March 
  of standing instructions for scrip dividends                                      2019 
                                                                            ------------ 
 Exchange rate determined for payment of dividends in sterling                  25 March 
  and Hong Kong dollars                                                             2019 
 Payment date: dividend warrants, new share certificates 
  or transaction advices and notional tax vouchers mailed 
  and shares credited to stock accounts in CREST                            8 April 2019 
--------------------------------------------------------------  ----------  ------------ 
 

1 Removals to and from the Overseas Branch register of shareholders in Hong Kong will not be permitted on this date.

 
 Interim dividends for 2019 
 

The Board has adopted a policy of paying quarterly interim dividends on ordinary shares. Under this policy it is intended to have a pattern of three equal interim dividends with a variable fourth interim dividend. It is envisaged that the first interim dividend in respect of 2019 will be $0.10 per ordinary share.

Dividends are declared in US dollars and, at the election of the shareholder, paid in cash in one of, or in a combination of, US dollars, pounds sterling and Hong Kong dollars, or, subject to the Board's determination that a scrip dividend is to be offered in respect of that dividend, may be satisfied in whole or in part by the issue of new shares in lieu of a cash dividend.

 
 Other equity instruments 
 

Additional tier 1 capital - contingent convertible securities

HSBC continues to issue contingent convertible securities that are included in its capital base as fully CRD IV-compliant additional tier 1 capital securities on an end point basis. These securities are marketed principally and subsequently allotted to corporate investors and fund managers. The net proceeds of the issuances are used for HSBC's general corporate purposes and to further strengthen its capital base to meet requirements under CRD IV. These securities bear a fixed rate of interest until their initial call dates. After the initial call dates, if they are not redeemed, the securities will bear interest at rates fixed periodically in advance for five-year periods based on credit spreads, fixed at issuance, above prevailing market rates. Interest on the contingent convertible securities will be due and payable only at the sole discretion of HSBC, and HSBC has sole and absolute discretion at all times to cancel for any reason (in whole or part) any interest payment that would otherwise be payable on any payment date. Distributions will not be paid if they are prohibited under UK banking regulations or if the company has insufficient reserves or fails to meet the solvency conditions defined in the securities' terms.

The contingent convertible securities are undated and are repayable at the option of HSBC in whole at the initial call date or on any fifth anniversary after this date. In addition, the securities are repayable at the option of HSBC in whole for certain regulatory or tax reasons. Any repayments require the prior consent of the PRA. These securities rank pari passu with HSBC's dollar and sterling preference shares and therefore rank ahead of ordinary shares. The contingent convertible securities will be converted into fully paid ordinary shares of HSBC at a predetermined price, should HSBC's consolidated end point CET1 ratio fall below 7.0%. Therefore, in accordance with the terms of the securities, if the end point CET1 ratio breaches the 7.0% trigger, the securities will convert into ordinary shares at fixed contractual conversion prices in the issuance currencies of the relevant securities, equivalent to GBP2.70 at the prevailing rate of exchange on the issuance date, subject to anti-dilution adjustments.

 
 Additional tier 1 capital instruments issued during 2018 
                                                     Issue  Market 
                                           Nominal   price   price  Net price    Issue date 
                                                $m       %       %          % 
                                           -------  ------  ------  ---------  ------------ 
 $2,350m 6.250% perpetual subordinated                                             23 March 
  contingent convertible securities          2,350  100.00   93.80     100.00          2018 
-----------------------------------------  -------  ------  ------  ---------  ------------ 
 $1,800m 6.500% perpetual subordinated                                             23 March 
  contingent convertible securities          1,800  100.00   91.75     100.00          2018 
-----------------------------------------  -------  ------  ------  ---------  ------------ 
 SGD750m 5.000% perpetual subordinated                                         24 September 
  contingent convertible securities            550  100.00  100.29     100.00          2018 
-----------------------------------------  -------  ------  ------  ---------  ------------ 
 GBP1,000m 5.875% perpetual subordinated                                       28 September 
  contingent convertible securities          1,301  100.00   95.89     100.00          2018 
-----------------------------------------  -------  ------  ------  ---------  ------------ 
 
 
 2018 Annual General Meeting 
 

All resolutions considered at the 2018 Annual General Meeting held at 11.00am on 20 April 2018 at the Queen Elizabeth II Conference Centre, London SW1P 3EE were passed on a poll.

 
 Earnings releases and interim results 
 

Earnings releases are expected to be issued on or around 3 May 2019 and 28 October 2019. The interim results for the six months to 30 June 2019 are expected to be issued on 5 August 2019.

 
 Shareholder enquiries and communications 
 

Enquiries

Any enquiries relating to shareholdings on the share register (for example, transfers of shares, changes of name or address, lost share certificates or dividend cheques) should be sent to the Registrars at the address given below. The Registrars offer an online facility, Investor Centre, which enables shareholders to manage their shareholding electronically.

 
                                        Hong Kong Overseas Branch                 Bermuda Overseas Branch 
 Principal Register:                     Register:                                 Register: 
 
 Computershare Investor                 Computershare Hong Kong                   Investors Relations 
  Services PLC                           Investor                                  Team 
 The Pavilions                          Services Limited                          HSBC Bank Bermuda Limited 
                                        Rooms 1712-1716, 17th 
 Bridgwater Road                         Floor                                    37 Front Street 
 Bristol BS99 6ZZ                       Hopewell Centre                           Hamilton HM 11 
 United Kingdom                         183 Queen's Road East                     Bermuda 
 Telephone: +44 (0) 370                                                           Telephone: +1 441 299 
  702 0137                              Hong Kong                                  6737 
                                        Telephone: +852 2862                      Email: 
 Email via website:                      8555                                     hbbm.shareholder.services@hsbc.bm 
 www.investorcentre.co.uk/contactus     Email: hsbc.ecom@computershare.com.hk 
 
 Investor Centre:                       Investor Centre:                          Investor Centre: 
 www.investorcentre.co.uk               www.investorcentre.com/hk                 www.investorcentre.com/bm 
 

Any enquiries relating to ADSs should be sent to the depositary:

 
 The Bank of New York Mellon 
 Shareowner Services 
 PO Box 505000 
 Louisville, KY 40233-5000 
 USA 
 Telephone (US): +1 877 283 5786 
 Telephone (International): +1 
  201 680 6825 
 Email: shrrelations@cpushareownerservices.com 
 Website: www.mybnymdr.com 
 

Any enquiries relating to shares held through Euroclear France, the settlement and central depositary system for NYSE Euronext Paris, should be sent to the paying agent:

 
 CACEIS Corporate Trust 
 14, rue Rouget de Lisle 
 92130 Issy-Les-Moulineaux 
 France 
 Telephone: +33 1 57 78 34 28 
 Email: ct-service-ost@caceis.com 
 Website: www.caceis.com 
 

If you have elected to receive general shareholder communications directly from HSBC Holdings, it is important to remember that your main contact for all matters relating to your investment remains the registered shareholder, or custodian or broker, who administers the investment on your behalf. Therefore any changes or queries relating to your personal details and holding (including any administration of it) must continue to be directed to your existing contact at your investment manager or custodian or broker. HSBC Holdings cannot guarantee dealing with matters directed to it in error.

Shareholders who wish to receive a hard copy should contact HSBC's Registrars. Please visit www.hsbc.com/investors/investor-contacts for further information. You can also download an online version of the report from www.hsbc.com.

Electronic communications

Shareholders may at any time choose to receive corporate communications in printed form or to receive notifications of their availability on HSBC's website. To receive notifications of the availability of a corporate communication on HSBC's website by email, or revoke or amend an instruction to receive such notifications by email, go to www.hsbc.com/ecomms. If you provide an email address to receive electronic communications from HSBC, we will also send notifications of your dividend entitlements by email. If you received a notification of the availability of this document on HSBC's website and would like to receive a printed copy, or if you would like to receive future corporate communications in printed form, please write or send an email (quoting your shareholder reference number) to the appropriate Registrars at the address given above. Printed copies will be provided without charge.

Chinese translation

A Chinese translation of this Annual Report and Accounts 2018 will be available upon request after 6 March 2019 from the Registrars:

 
 Computershare Hong Kong Investor     Computershare Investor Services 
  Services Limited                     PLC 
 Rooms 1712-1716, 17th Floor          The Pavilions 
 Hopewell Centre                      Bridgwater Road 
 183 Queen's Road East                Bristol BS99 6ZZ 
 Hong Kong                            United Kingdom 
 

Please also contact the Registrars if you wish to receive Chinese translations of future documents, or if you have received a Chinese translation of this document and do not wish to receive them in future.

 
 Stock symbols 
 

HSBC Holdings ordinary shares trade under the following stock symbols:

 
 London Stock Exchange      HSBA*   Euronext Paris           HSB 
 Hong Kong Stock Exchange   5       Bermuda Stock Exchange   HSBC.BH 
 New York Stock Exchange 
  (ADS)                     HSBC 
 *HSBC's Primary market 
 
 
 Investor relations 
 

Enquiries relating to HSBC's strategy or operations may be directed to:

 
 Richard O'Connor, Global Head of    Hugh Pye, Head of Investor Relations, 
  Investor Relations                  Asia-Pacific 
 HSBC Holdings plc                   The Hongkong and Shanghai Banking 
 8 Canada Square                     Corporation Limited 
 London E14 5HQ                      1 Queen's Road Central 
 United Kingdom                      Hong Kong 
 Telephone: +44 (0) 20 7991 6590     Telephone: 852 2822 4908 
 Email: investorrelations@hsbc.com   Email: investorrelations@hsbc.com.hk 
 
 
 Where more information about HSBC is available 
 

This

Annual Report and Accounts 2018

, and other information on HSBC, may be downloaded from HSBC's website: www.hsbc.com.

Reports, statements and information that HSBC Holdings files with the Securities and Exchange Commission are available at www.sec.gov. Investors can also request hard copies of these documents upon payment of a duplicating fee by writing to the SEC at the Office of Investor Education and Advocacy, 100 F Street N.E., Washington, DC 20549-0213 or by emailing PublicInfo@sec.gov. Investors should call the Commission at (1) 202 551 8090 if they require further assistance. Investors may also obtain the reports and other information that HSBC Holdings files at www.nyse.com (telephone number (1) 212 656 3000).

HM Treasury has transposed the requirements set out under CRD IV and issued the Capital Requirements Country-by-Country Reporting Regulations 2013. The legislation requires HSBC Holdings to publish additional information in respect of the year ended 31 December 2018 by 31 December 2019. This information will be available on HSBC's website: www.hsbc.com/tax.

 
 Taxation of shares and dividends 
 

Taxation - UK residents

The following is a summary, under current law and the current published practice of UK HM Revenue and Customer ("HMRC"), of certain UK tax considerations that are likely to be material to the ownership and disposition of HSBC Holdings ordinary shares. The summary does not purport to be a comprehensive description of all the tax considerations that may be relevant to a holder of shares. In particular, the summary deals with shareholders who are resident solely in the UK for UK tax purposes and only with holders who hold the shares as investments and who are the beneficial owners of the shares, and does not address the tax treatment of certain classes of holders such as dealers in securities. Holders and prospective purchasers should consult their own advisers regarding the tax consequences of an investment in shares in light of their particular circumstances, including the effect of any national, state or local laws.

Taxation of dividends

Currently, no tax is withheld from dividends paid by HSBC Holdings.

UK resident individuals

UK resident individuals are generally entitled to a tax-free annual allowance in respect of dividends received. The amount of the allowance for the tax year beginning 6 April 2018 is GBP2,000. To the extent that dividend income received by an individual in the relevant tax year does not exceed the allowance, a nil tax rate will apply. Dividend income in excess of this allowance will be taxed at 7.5% for basic rate taxpayers, 32.5% for higher rate taxpayers and 38.1% for additional rate taxpayers.

UK resident companies

Shareholders that are within the charge to UK corporation tax should generally be entitled to an exemption from UK corporation tax on any dividends received from HSBC Holdings. However, the exemptions are not comprehensive and are subject to anti-avoidance rules.

If the conditions for exemption are not met or cease to be satisfied, or a shareholder within the charge to UK corporation tax elects for an otherwise exempt dividend to be taxable, the shareholder will be subject to UK corporation tax on dividends received from HSBC Holdings at the rate of corporation tax applicable to that shareholder.

Scrip dividends

Information on the taxation consequences of the HSBC Holdings scrip dividends offered in lieu of the 2017 fourth interim dividend and the first, second and third interim dividends for 2018 was set out in the Secretary's letters to shareholders of 7 March, 31 May, 29 August and 24 October 2018. In no case was the difference between the cash dividend forgone and the market value of the scrip dividend in excess of 15% of the market value. Accordingly, for individual shareholders, the amount of the dividend income chargeable to tax, and the acquisition price of the HSBC Holdings ordinary shares for UK capital gains tax purposes, was the cash dividend forgone.

Taxation of capital gains

The computation of the capital gains tax liability arising on disposals of shares in HSBC Holdings by shareholders subject to UK tax on capital gains can be complex, partly depending on whether, for example, the shares were purchased since April 1991, acquired in 1991 in exchange for shares in The Hongkong and Shanghai Banking Corporation Limited, or acquired subsequent to 1991 in exchange for shares in other companies.

For capital gains tax purposes, the acquisition cost for ordinary shares is adjusted to take account of subsequent rights and capitalisation issues. Any capital gain arising on a disposal of shares in HSBC Holdings by a UK company may also be adjusted to take account of indexation allowance if the shares were acquired before 1 January 2018, although the level of indexation allowance that is given in calculating the gain would be frozen at the value that would apply to the disposal of assets acquired on or after 1 January 2018. If in doubt, shareholders are recommended to consult their professional advisers.

Stamp duty and stamp duty reserve tax

Transfers of shares by a written instrument of transfer generally will be subject to UK stamp duty at the rate of 0.5% of the consideration paid for the transfer (rounded up to the next GBP5), and such stamp duty is generally payable by the transferee. An agreement to transfer shares, or any interest therein, normally will give rise to a charge to stamp duty reserve tax at the rate of 0.5% of the consideration. However, provided an instrument of transfer of the shares is executed pursuant to the agreement and duly stamped before the date on which the stamp duty reserve tax becomes payable, under the current published practice of HMRC it will not be necessary to pay the stamp duty reserve tax, nor to apply for such tax to be cancelled. Stamp duty reserve tax is generally payable by the transferee.

Paperless transfers of shares within CREST, the UK's paperless share transfer system, are liable to stamp duty reserve tax at the rate of 0.5% of the consideration. In CREST transactions, the tax is calculated and payment made automatically. Deposits of shares into CREST generally will not be subject to stamp duty reserve tax, unless the transfer into CREST is itself for consideration. Following the case HSBC pursued before the European Court of Justice (Case C-569/07 HSBC Holdings plc and Vidacos Nominees Ltd v The Commissioners for HM Revenue & Customs) and a subsequent case in relation to depositary receipts, HMRC accepts that the charge to stamp duty reserve tax at 1.5% on the issue of shares (and transfers integral to capital raising) to a depositary receipt issuer or a clearance service is incompatible with European Union law, and will not be imposed.

At Autumn Budget 2017, the UK government announced that it will continue its policy of not charging a 1.5% stamp duty and stamp duty reserve tax on issues of shares to overseas clearance services and depositary receipt issuers following the UK's departure from the European Union, although no further confirmations or assurances have been given since then.

Taxation - US residents

The following is a summary, under current law, of the principal UK tax and US federal income tax considerations that are likely to be material to the ownership and disposition of shares or American Depositary Shares ('ADSs') by a holder that is a US holder, as defined below, and who is not resident in the UK for UK tax purposes.

The summary does not purport to be a comprehensive description of all of the tax considerations that may be relevant to a holder of shares or ADSs. In particular, the summary deals only with US holders that hold shares or ADSs as capital assets, and does not address the tax treatment of holders that are subject to special tax rules, such as banks, tax-exempt entities, insurance companies, dealers in securities or currencies, persons that hold shares or ADSs as part of an integrated investment (including a 'straddle' or 'hedge') comprised of a share or ADS and one or more other positions, and persons that own, directly or indirectly, 10% or more (by vote or value) of the stock of HSBC Holdings. This discussion is based on laws, treaties, judicial decisions and regulatory interpretations in effect on the date hereof, all of which are subject to change.

For the purposes of this discussion, a 'US holder' is a beneficial holder that is a citizen or resident of the United States, a US domestic corporation or otherwise is subject to US federal income taxes on a net income basis in respect thereof.

Holders and prospective purchasers should consult their own advisers regarding the tax consequences of an investment in shares or ADSs in light of their particular circumstances, including the effect of any national, state or local laws.

Any US federal tax advice included in this Annual Report and Accounts 2018 is for informational purposes only; it was not intended or written to be used, and cannot be used, for the purpose of avoiding US federal tax penalties.

Taxation of dividends

Currently, no tax is withheld from dividends paid by HSBC Holdings. For US tax purposes, a US holder must include cash dividends paid on the shares or ADSs in ordinary income on the date that such holder or the ADS depositary receives them, translating dividends paid in UK pounds sterling into US dollars using the exchange rate in effect on the date of receipt. A US holder that elects to receive shares in lieu of a cash dividend must include in ordinary income the fair market value of such shares on the dividend payment date, and the tax basis of those shares will equal such fair market value.

Subject to certain exceptions for positions that are held for less than 61 days, and subject to a foreign corporation being considered a 'qualified foreign corporation' (which includes not being classified for US federal income tax purposes as a passive foreign investment company), certain dividends ('qualified dividends') received by an individual US holder generally will be subject to US taxation at preferential rates. Based on the company's audited financial statements and relevant market and shareholder data, HSBC Holdings was not and does not anticipate being classified as a passive foreign investment company. Accordingly, dividends paid on the shares or ADSs generally should be treated as qualified dividends.

Taxation of capital gains

Gains realised by a US holder on the sale or other disposition of shares or ADSs normally will not be subject to UK taxation unless at the time of the sale or other disposition the holder carries on a trade, profession or vocation in the UK through a branch or agency or permanent establishment and the shares or ADSs are or have been used, held or acquired for the purposes of such trade, profession, vocation, branch or agency or permanent establishment. Such gains will be included in income for US tax purposes, and will be long-term capital gains if the shares or ADSs were held for more than one year. A long-term capital gain realised by an individual US holder generally will be subject to US tax at preferential rates.

Inheritance tax

Shares or ADSs held by an individual whose domicile is determined to be the US for the purposes of the United States-United Kingdom Double Taxation Convention relating to estate and gift taxes (the 'Estate Tax Treaty') and who is not for such purposes a national of the UK will not, provided any US federal estate or gift tax chargeable has been paid, be subject to UK inheritance tax on the individual's death or on a lifetime transfer of shares or ADSs except in certain cases where the shares or ADSs (i) are comprised in a settlement (unless, at the time of the settlement, the settlor was domiciled in the US and was not a national of the UK), (ii) are part of the business property of a UK permanent establishment of an enterprise, or (iii) pertain to a UK fixed base of an individual used for the performance of independent personal services. In such cases, the Estate Tax Treaty generally provides a credit against US federal tax liability for the amount of any tax paid in the UK in a case where the shares or ADSs are subject to both UK inheritance tax and to US federal estate or gift tax.

Stamp duty and stamp duty reserve tax - ADSs

If shares are transferred to a clearance service or American Depositary Receipt ('ADR') issuer (which will include a transfer of shares to the Depositary) under the current published HMRC practice, UK stamp duty and/or stamp duty reserve tax will be payable. The stamp duty or stamp duty reserve tax is generally payable on the consideration for the transfer and is payable at the aggregate rate of 1.5%.

The amount of stamp duty reserve tax payable on such a transfer will be reduced by any stamp duty paid in connection with the same transfer.

No stamp duty will be payable on the transfer of, or agreement to transfer, an ADS, provided that the ADR and any separate instrument of transfer or written agreement to transfer remain at all times outside the UK, and provided further that any such transfer or written agreement to transfer is not executed in the UK. No stamp duty reserve tax will be payable on a transfer of, or agreement to transfer, an ADS effected by the transfer of an ADR.

US backup withholding tax and information reporting

Distributions made on shares or ADSs and proceeds from the sale of shares or ADSs that are paid within the US, or through certain financial intermediaries to US holders, are subject to information reporting and may be subject to a US 'backup' withholding tax. General exceptions to this rule happen when the US holder: establishes that it is a corporation (other than an S corporation) or other exempt holder; or provides a correct taxpayer identification number, certifies that no loss of exemption from backup withholding has occurred and otherwise complies with the applicable requirements of the backup withholding rules. Holders that are not US taxpayers generally are not subject to information reporting or backup withholding tax, but may be required to comply with applicable certification procedures to establish that they are not US taxpayers in order to avoid the application of such information reporting requirements or backup withholding tax to payments received within the US or through certain financial intermediaries.

 
 Cautionary statement regarding 
  forward-looking statements 
 

The

Annual Report and Accounts 2018

contains certain forward-looking statements with respect to HSBC's financial condition, results of operations and business, including the strategic priorities and 2020 financial, investment and capital targets described herein.

Statements that are not historical facts, including statements about HSBC's beliefs and expectations, are forward-looking statements. Words such as 'expects', 'targets', 'anticipates', 'intends', 'plans', 'believes', 'seeks', 'estimates', 'potential' and 'reasonably possible', variations of these words and similar expressions are intended to identify forward-looking statements. These statements are based on current plans, estimates and projections, and therefore undue reliance should not be placed on them. Forward-looking statements speak only as of the date they are made. HSBC makes no commitment to revise or update any forward-looking statements to reflect events or circumstances occurring or existing after the date of any forward-looking statements.

Written and/or oral forward-looking statements may also be made in the periodic reports to the US Securities and Exchange Commission, summary financial statements to shareholders, proxy statements, offering circulars and prospectuses, press releases and other written materials, and in oral statements made by HSBC's Directors, officers or employees to third parties, including financial analysts.

Forward-looking statements involve inherent risks and uncertainties. Readers are cautioned that a number of factors could cause actual results to differ, in some instances materially, from those anticipated or implied in any forward-looking statement. These include, but are not limited to:

-- Changes in general economic conditions in the markets in which we operate, such as continuing or deepening recessions and fluctuations in employment beyond those factored into consensus forecasts; changes in foreign exchange rates and interest rates, including the accounting impact resulting from financial reporting in respect of hyperinflationary economies; volatility in equity markets; lack of liquidity in wholesale funding markets; illiquidity and downward price pressure in national real estate markets; adverse changes in central banks' policies with respect to the provision of liquidity support to financial markets; heightened market concerns over sovereign creditworthiness in over-indebted countries; adverse changes in the funding status of public or private defined benefit pensions; and consumer perception as to the continuing availability of credit and price competition in the market segments we serve; and deviations from the market and economic assumptions that form the basis for our ECL measurements;

-- Changes in government policy and regulation, including the monetary, interest rate and other policies of central banks and other regulatory authorities; initiatives to change the size, scope of activities and interconnectedness of financial institutions in connection with the implementation of stricter regulation of financial institutions in key markets worldwide; revised capital and liquidity benchmarks which could serve to deleverage bank balance sheets and lower returns available from the current business model and portfolio mix; imposition of levies or taxes designed to change business mix and risk appetite; the practices, pricing or responsibilities of financial institutions serving their consumer markets; expropriation, nationalisation, confiscation of assets and changes in legislation relating to foreign ownership; changes in bankruptcy legislation in the principal markets in which we operate and the consequences thereof; general changes in government policy that may significantly influence investor decisions; extraordinary government actions as a result of current market turmoil; other unfavourable political or diplomatic developments producing social instability or legal uncertainty which in turn may affect demand for our products and services; the costs, effects and outcomes of product regulatory reviews, actions or litigation, including any additional compliance requirements; and the effects of competition in the markets where we operate including increased competition from non-bank financial services companies, including securities firms.

-- Factors specific to HSBC, including our success in adequately identifying the risks we face, such as the incidence of loan losses or delinquency, and managing those risks (through account management, hedging and other techniques). Effective risk management depends on, among other things, our ability through stress testing and other techniques to prepare for events that cannot be captured by the statistical models it uses; and our success in addressing operational, legal and regulatory, and litigation challenges; and other risks and uncertainties we identify in 'top and emerging risks' on pages 69 to 73.

 
 Certain defined terms 
 

Unless the context requires otherwise, 'HSBC Holdings' means HSBC Holdings plc and 'HSBC', the 'Group', 'we', 'us' and 'our' refer to HSBC Holdings together with its subsidiaries. Within this document the Hong Kong Special Administrative Region of the People's Republic of China is referred to as 'Hong Kong'. When used in the terms 'shareholders' equity' and 'total shareholders' equity', 'shareholders' means holders of HSBC Holdings ordinary shares and those preference shares and capital securities issued by HSBC Holdings classified as equity. The abbreviations '$m', '$bn' and '$tn' represent millions, billions (thousands of millions) and trillions of US dollars, respectively.

 
 Abbreviations 
 
 
 Currencies 
 GBP              British pound sterling 
 CA$              Canadian dollar 
 EUR              Euro 
 HK$              Hong Kong dollar 
 MXN              Mexican peso 
 RMB              Chinese renminbi 
--------------- 
 SGD              Singapore dollar 
---------------  ----------------------------------------------- 
 $                United States dollar 
---------------  ----------------------------------------------- 
 A 
---------------  ----------------------------------------------- 
 ABS(1)           Asset-backed security 
 ADR              American Depositary Receipt 
 ADS              American Depositary Share 
 AFS              Available for sale 
 AGM              Annual General Meeting 
 AIEA             Average interest-earning 
                   assets 
 ALCM             Asset, Liability and Capital 
                   Management 
 ALCO             Asset and Liability Management 
                   Committee 
 AML              Anti-money laundering 
 AML DPA          Five-year deferred prosecution 
                   agreement with the US Department 
                   of Justice, entered into 
                   in December 2012 
---------------  ----------------------------------------------- 
 ASEAN            Association of Southeast 
                   Asian Nations 
 AT1              Additional tier 1 
 B 
---------------  ----------------------------------------------- 
 Basel            Basel Committee on Banking 
  Committee        Supervision 
 Basel            2006 Basel Capital Accord 
  II(1) 
 Basel            Basel Committee's reforms 
  III(1)           to strengthen global capital 
                   and liquidity rules 
 BIS              Bank for International Settlements 
 BoCom            Bank of Communications Co., 
                   Limited, one of China's 
                   largest banks 
 BoE              Bank of England 
 Bps(1)           Basis points. One basis 
                   point is equal to one-hundredth 
                   of a percentage point 
---------------  ----------------------------------------------- 
 BSA              Bank Secrecy Act (US) 
 BSM              Balance Sheet Management 
 BVI              British Virgin Islands 
 C 
---------------  ----------------------------------------------- 
 C&L              Credit and Lending 
---------------  ----------------------------------------------- 
 CAPM             Capital asset pricing model 
 CCAR             Federal Reserve Comprehensive 
                   Capital Analysis and Review 
 CDOs             Collateralised debt obligations 
 CDS(1)           Credit default swap 
 CEA              Commodity Exchange Act (US) 
 CET1(1)          Common equity tier 1 
 CGUs             Cash-generating units 
---------------  ----------------------------------------------- 
 CMB              Commercial Banking, a global 
                   business 
 CMC              Capital maintenance charge 
 CML(1)           Consumer and Mortgage Lending 
                   (US) 
---------------  ----------------------------------------------- 
 CODM             Chief Operating Decision 
                   Maker 
---------------  ----------------------------------------------- 
 COSO             2013 Committee of the Sponsors 
                   of the Treadway Commission 
                   (US) 
 CP(1)            Commercial paper 
 CRD(1)           Capital Requirements Directive 
 CRD IV           Capital Requirements Regulation 
                   and Directive 
---------------  ----------------------------------------------- 
 CRR(1)           Customer risk rating 
---------------  ----------------------------------------------- 
 CSA              Credit support annex 
---------------  ----------------------------------------------- 
 CVA(1)           Credit valuation adjustment 
---------------  ----------------------------------------------- 
 D 
---------------  ----------------------------------------------- 
 DDOS             Distributed denial of service 
---------------  ----------------------------------------------- 
 Deferred         Awards of deferred shares 
  Shares           define the number of HSBC 
                   Holdings ordinary shares 
                   to which the employee will 
                   become entitled, generally 
                   between one and seven years 
                   from the date of the award, 
                   and normally subject to 
                   the individual remaining 
                   in employment 
---------------  ----------------------------------------------- 
 Dodd-Frank       Dodd-Frank Wall Street Reform 
                   and Consumer Protection 
                   Act (US) 
 DoJ              US Department of Justice 
 DPD              Days past due 
 DPF              Discretionary participation 
                   feature of insurance and 
                   investment contracts 
 DVA(1)           Debit valuation adjustment 
 E 
---------------  ----------------------------------------------- 
 EAD(1)           Exposure at default 
 EBA              European Banking Authority 
 EC               European Commission 
 ECB              European Central Bank 
 EEA              European Economic Area 
 ECL              Expected credit losses. 
                   In the income statement, 
                   ECL is recorded as a change 
                   in expected credit losses 
                   and other credit impairment 
                   charges. In the balance 
                   sheet, ECL is recorded as 
                   an allowance for financial 
                   instruments to which only 
                   the impairment requirements 
                   in IFRS 9 are applied. 
                 ----------------------------------------------- 
 EL(1)            Expected loss 
 ESG              Environmental, Social and 
                   Governance 
 EU               European Union 
 Euribor          Euro interbank offered rate 
 EVE              Economic value of equity 
 F 
---------------  ----------------------------------------------- 
 FCA              Financial Conduct Authority 
                   (UK) 
 FFVA             Funding fair value adjustment 
                   estimation methodology on 
                   derivative contracts 
---------------  ----------------------------------------------- 
 FPA              Fixed pay allowance 
---------------  ----------------------------------------------- 
 FRB              Federal Reserve Board (US) 
---------------  ----------------------------------------------- 
 FRC              Financial Reporting Council 
---------------  ----------------------------------------------- 
 FSB              Financial Stability Board 
---------------  ----------------------------------------------- 
 FSCS             Financial Services Compensation 
                   Scheme 
---------------  ----------------------------------------------- 
 FSVC             Financial System Vulnerabilities 
                   Committee 
 FTE              Full-time equivalent staff 
 FTSE             Financial Times - Stock 
                   Exchange index 
 FuM              Funds under management 
 FVOCI(1)         Fair value through other 
                   comprehensive income 
 FVPL(1)          Fair value through profit 
                   or loss 
 FX DPA           Three-year deferred prosecution 
                   agreement with the US Department 
                   of Justice, entered into 
                   in January 2018 
                 ----------------------------------------------- 
 G 
---------------  ----------------------------------------------- 
 GAAP             Generally accepted accounting 
                   principles 
 GAC              Group Audit Committee 
 GB&M             Global Banking and Markets, 
                   a global business 
 GDP              Gross domestic product 
---------------  ----------------------------------------------- 
 GDPR             General Data Protection 
                   Regulation 
 GLCM             Global Liquidity and Cash 
                   Management 
 Global           HSBC's capital markets services 
  Markets          in Global Banking and Markets 
---------------  ----------------------------------------------- 
 GMB              Group Management Board 
 GMP              Guaranteed minimum pension 
 GPB              Global Private Banking, 
                   a global business 
 GPSP             Group Performance Share 
                   Plan 
 GRC              Group Risk Committee 
---------------  ----------------------------------------------- 
 Group            HSBC Holdings together with 
                   its subsidiary undertakings 
 GSM              The Group's Global Standards 
                   Manual 
 GTRF             Global Trade and Receivables 
                   Finance 
 H 
---------------  ----------------------------------------------- 
 Hang Seng        Hang Seng Bank Limited, 
  Bank             one of Hong Kong's largest 
                   banks 
---------------  ----------------------------------------------- 
 HKEx             The Stock Exchange of Hong 
                   Kong Limited 
---------------  ----------------------------------------------- 
 HKMA             Hong Kong Monetary Authority 
 HMRC             HM Revenue and Customs 
 HNAH             HSBC North America Holdings 
                   Inc. 
 Holdings         HSBC Holdings Asset and 
  ALCO             Liability Management Committee 
 Hong Kong        Hong Kong Special Administrative 
                   Region of the People's Republic 
                   of China 
 HOST             HSBC Operations Services 
                   and Technology 
 HQLA             High-quality liquid assets 
 HSBC             HSBC Holdings together with 
                   its subsidiary undertakings 
 HSBC Bank        HSBC Bank plc 
 HSBC Bank        HSBC Bank Middle East Limited 
  Middle 
  East 
---------------  ----------------------------------------------- 
 HSBC Bank        HSBC Bank USA, N.A., HSBC's 
  USA              retail bank 
                   in the US 
---------------  ----------------------------------------------- 
 HSBC Canada      The sub-group, HSBC Bank 
                   Canada, HSBC Trust Company 
                   Canada, HSBC Mortgage Corporation 
                   Canada and HSBC Securities 
                   Canada, consolidated for 
                   liquidity purposes 
 HSBC Colombia    HSBC Bank (Colombia) S.A. 
 HSBC Finance     HSBC Finance Corporation, 
                   the US consumer finance 
                   company (formerly Household 
                   International, Inc.) 
 HSBC France      HSBC's French banking subsidiary, 
                   formerly CCF S.A. 
 HSBC Holdings    HSBC Holdings plc, the parent 
                   company of HSBC 
 HSBC Private     HSBC Private Bank (Suisse) 
  Bank (Suisse)    SA, HSBC's private bank 
                   in Switzerland 
 HSBC UK          HSBC UK Bank plc 
---------------  ----------------------------------------------- 
 HSBC USA         The sub-group, HSBC USA 
                   Inc (the holding company 
                   of HSBC Bank USA) and HSBC 
                   Bank USA, consolidated for 
                   liquidity purposes 
 HSI              HSBC Securities (USA) Inc. 
 HSSL             HSBC Securities Services 
                   (Luxembourg) 
 HTIE             HSBC International Trust 
                   Services (Ireland) Limited 
 HTM              Held to maturity 
---------------  ----------------------------------------------- 
 I 
---------------  ----------------------------------------------- 
 IAS              International Accounting 
                   Standards 
 IASB             International Accounting 
                   Standards Board 
 Ibor             Interbank offered rate 
                 ----------------------------------------------- 
 ICAAP            Internal capital adequacy 
                   assessment process 
 IFRSs            International Financial 
                   Reporting Standards 
 ILAAP            Individual liquidity adequacy 
                   assessment process 
 IRB(1)           Internal ratings-based 
 IRRBB            Interest rate risk in the 
                   banking book 
 ISDA             International Swaps and 
                   Derivatives Association 
                 ----------------------------------------------- 
 J 
---------------  ----------------------------------------------- 
 Jaws             Adjusted jaws measures the 
                   difference between the rates 
                   of change in adjusted revenue 
                   and adjusted operating expenses. 
---------------  ----------------------------------------------- 
 K 
---------------  ----------------------------------------------- 
 KMP              Key Management Personnel 
---------------  ----------------------------------------------- 
 L 
---------------  ----------------------------------------------- 
 LCR              Liquidity coverage ratio 
 LFRF             Liquidity and funding risk 
                   management framework 
 LGBT+            Lesbian, gay, bisexual and 
                   transgender. The plus sign 
                   denotes other non-mainstream 
                   groups on the spectrums 
                   of sexual orientation and 
                   gender identity 
 LGD(1)           Loss given default 
 Libor            London interbank offered 
                   rate 
 LICs             Loan impairment charges 
                   and other credit risk provisions 
---------------  ----------------------------------------------- 
 LMA              Loan Markets Association 
---------------  ----------------------------------------------- 
 LTI              Long-term incentive 
---------------  ----------------------------------------------- 
 LTV(1)           Loan-to-value ratio 
---------------  ----------------------------------------------- 
 M 
---------------  ----------------------------------------------- 
 Mainland         People's Republic of China 
  China            excluding Hong Kong 
 Malachite        Malachite Funding Limited, 
                   a term-funding vehicle 
 Mazarin          Mazarin Funding Limited, 
                   an asset-backed CP conduit 
 MBS              US mortgage-backed security 
 MENA             Middle East and North Africa 
 MOCs             Model Oversight Committees 
 Monoline         Monoline insurance company 
 MRT(1)           Material Risk Taker 
---------------  ----------------------------------------------- 
 N 
---------------  ----------------------------------------------- 
 NII              Net interest income 
 NSFR             Net stable funding ratio 
 NYSE             New York Stock Exchange 
 O 
---------------  ----------------------------------------------- 
 OCC              Office of the Comptroller 
                   of the Currency (US) 
 OCI              Other comprehensive income 
 OECD             Organisation of Economic 
                   Co-operation and Development 
 OFAC             Office of Foreign Assets 
                   Control 
 ORMF             Operational risk management 
                   framework 
 OTC(1)           Over-the-counter 
 P 
---------------  ----------------------------------------------- 
 PD(1)            Probability of default 
---------------  ----------------------------------------------- 
 Performance      Awards of HSBC Holdings 
  shares(1)        ordinary shares under employee 
                   share plans that are subject 
                   to corporate performance 
                   conditions 
 Ping An          Ping An Insurance (Group) 
                   Company of China, Ltd, the 
                   second-largest life insurer 
                   in the PRC 
 POCI             Purchased or originated 
                   credit-impaired financial 
                   assets 
 PBT              Profit before tax 
 PIT              Point-in-time 
 PPI              Payment protection insurance 
 PRA              Prudential Regulation Authority 
                   (UK) 
 PRC              People's Republic of China 
 Principal        HSBC Bank (UK) Pension Scheme 
  plan 
 PVIF             Present value of in-force 
                   long-term insurance business 
                   and long-term investment 
                   contracts with DPF 
 PwC              The member firms of the 
                   PwC network, including PricewaterhouseCoopers 
                   LLP 
 R 
---------------  ----------------------------------------------- 
 RAS              Risk appetite statement 
 RBWM             Retail Banking and Wealth 
                   Management, a global business 
 Repo(1)          Sale and repurchase transaction 
 Reverse          Security purchased under 
  repo             commitments to sell 
---------------  ----------------------------------------------- 
 RFB              Ring-fenced bank 
---------------  ----------------------------------------------- 
 RFR              Risk-free rate 
---------------  ----------------------------------------------- 
 RMM              Risk Management Meeting 
                   of the Group Management 
                   Board 
---------------  ----------------------------------------------- 
 RNIV             Risk not in VaR 
 RoE              Return on equity 
---------------  ----------------------------------------------- 
 RoRWA            Return on average risk-weighted 
                   assets 
---------------  ----------------------------------------------- 
 RoTE             Return on tangible equity 
 RWA(1)           Risk-weighted asset 
 S 
                 ----------------------------------------------- 
 SAPS             Self-administered pension 
                   scheme 
 SDG              United Nation's Sustainable 
                   Development Goals 
 SE(1)            Structured entity 
 SEC              Securities and Exchange 
                   Commission (US) 
 ServCo           Separately incorporated 
  group            group of service companies 
                   planned in response to UK 
                   ring-fencing proposals 
 SFR              Stable funding ratio 
 Sibor            Singapore interbank offered 
                   rate 
 SIC              Securities investment conduit 
 SID              Senior Independent Director 
 SME              Small- and medium-sized 
                   enterprise 
 Solitaire        Solitaire Funding Limited, 
                   a special purpose entity 
                   managed by HSBC 
 SPE(1)           Special purpose entity 
 SPPI             Solely payments of principal 
                   and interest 
 SRI              Socially responsible investment 
 T 
---------------  ----------------------------------------------- 
 T1               Tier 1 
 T2               Tier 2 
---------------  ----------------------------------------------- 
 TCFD(1)          Task Force on Climate-related 
                   Financial Disclosures 
---------------  ----------------------------------------------- 
 TLAC(1)          Total loss-absorbing capacity 
 TSR(1)           Total shareholder return 
---------------  ----------------------------------------------- 
 U 
---------------  ----------------------------------------------- 
 UAE              United Arab Emirates 
 UK               United Kingdom 
---------------  ----------------------------------------------- 
 UN               United Nations 
 UN PRI           United Nations Principles 
                   of Responsible Investment 
---------------  ----------------------------------------------- 
 US               United States of America 
 US run-off       Includes our CML, vehicle 
  portfolio        finance and Taxpayer Financial 
                   Services businesses and 
                   insurance, commercial, corporate 
                   and treasury activities 
                   in HSBC Finance on an IFRSs 
                   management basis 
---------------  ----------------------------------------------- 
 V 
---------------  ----------------------------------------------- 
 VaR(1)           Value at risk 
 VIU              Value in use 
---------------  ----------------------------------------------- 
 

1 A full definition is included in the glossary to the Annual Report and Accounts 2018 which is available at www.hsbc.com/investors.

 
 HSBC Holdings plc 
 
 Incorporated in England on 1 January 
  1959 with 
 limited liability under the UK Companies 
  Act 
 Registered in England: number 617987 
 
 
 Registered Office and Group Head 
  Office 
 
 8 Canada Square 
 London E14 5HQ 
 United Kingdom 
 Telephone: 44 020 7991 8888 
 Facsimile: 44 020 7992 4880 
 Web: www.hsbc.com 
 
 
 Registrars 
 
 Principal Register 
 Computershare Investor Services 
  PLC 
 The Pavilions 
 Bridgwater Road 
 Bristol BS99 6ZZ 
 United Kingdom 
 Telephone: 44 0370 702 0137 
 Email: via website 
 Web: www.investorcentre.co.uk/contactus 
 
 Hong Kong Overseas Branch Register 
 Computershare Hong Kong Investor 
  Services 
 Limited 
 Rooms 1712-1716, 17th floor 
 Hopewell Centre 
 183 Queen's Road East 
 Hong Kong 
 Telephone: 852 2862 8555 
 Email: hsbc.ecom@computershare.com.hk 
 Web: www.investorcentre.com/hk 
 
 Bermuda Overseas Branch Register 
 Investor Relations Team 
 HSBC Bank Bermuda Limited 
 37 Front Street 
 Hamilton HM11 
 Bermuda 
 Telephone: 1 441 299 6737 
 Email: hbbm.shareholder.services@hsbc.bm 
 Web: www.investorcentre.com/bm 
 
 
 ADR Depositary 
 The Bank of New York Mellon 
 Shareowner Services 
 PO Box 505000 
 Louisville, KY 40233-5000 
 USA 
 Telephone (US): 1 877 283 5786 
 Telephone (International): 1 201 
  680 6825 
 Email: shrrelations@cpushareownerservices.com 
 Web: www.mybnymdr.com 
 
 
 Paying Agent (France) 
 CACEIS Corporate Trust 
 14, rue Rouget de Lisle 
 92130 Issy-Les-Moulineaux 
 France 
 Telephone: 33 1 57 78 34 28 
 Email: ct-service-ost@caceis.com 
 Web: www.caceis.com 
 
 
 Corporate Brokers 
 
 Goldman Sachs International 
 Peterborough Court 
 133 Fleet Street 
 London EC4A 2BB 
 United Kingdom 
 
 Credit Suisse Securities (Europe) 
  Limited 
 1 Cabot Square 
 London E14 4QT 
 United Kingdom 
 
 HSBC Bank plc 
 8 Canada Square 
 London E14 5HQ 
 United Kingdom 
 

(c) Copyright HSBC Holdings plc 2019

All rights reserved

No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of HSBC Holdings plc.

Published by Global Finance, HSBC Holdings plc, London

Designed by Superunion (formerly Addison Group), London (Strategic Report) and by Global Finance with Superunion (rest of Annual Report and Accounts)

Photography

Highlights (pages 2 to 3): Lavender field in Provence, France. Taken by Andrea A Attard, who works in our corporate treasury solutions team in Malta

Our strategy (pages 10 to 13): Boat navigating off the coast of Thailand. Taken by Joanna S Ellis, who supports with retail customer due diligence and is based in India

Global businesses (pages 18 to 21): Hong Kong skyline at night. Taken by John Oldham, who works in the legal team in the UK

How we do business (pages 22 to 23): Fish off Raja Ampat, Indonesia, one of the world's most diverse marine regions. Taken by Faith Li, who works in asset management in China

How we do business (pages 28 to 29): Thrunton Woods, Northumberland. Taken by Ciara Jennings, who works in the UK's digital technology team

Risk overview (pages 30 to 31): Raindrops on a peacock feather. Taken by Noman Anwar, who works in communications in Bangladesh

Inside back cover: Crowds below an escalator in Incheon Airport, South Korea. Taken by Michael Hu, who works in China's finance team

Group Chairman and Group Chief Executive portraits: Taken by Charles Best

This information is provided by RNS, the news service of the London Stock Exchange. RNS is approved by the Financial Conduct Authority to act as a Primary Information Provider in the United Kingdom. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact rns@lseg.com or visit www.rns.com.

END

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March 06, 2019 12:06 ET (17:06 GMT)

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