ARMONK, N.Y., May 3, 2019 /PRNewswire/ -- IBM (NYSE:
IBM) announced it signed a
multi-million-dollar five-year agreement with Vodafone Idea Limited
("Vodafone Idea") to deliver an enhanced customer experience
to millions of connected consumers and businesses in India. In addition, this engagement will also
contribute to Vodafone Idea's merger synergy objectives by reducing
its IT related costs.
The collaboration will provide Vodafone Idea with a hybrid cloud
based digital platform to enable more intimate engagement with its
over 387 million subscribers (as of Dec. 31,
2018), enhancing business efficiency, agility and scale plus
simplification of its business processes. This new infrastructure
platform will help remove constraints to the exponential growth of
data usage driven by increasing consumption of video, streaming and
digital commerce.
Vodafone Idea is collaborating with leading global technology
partners including IBM to deploy new age technologies with built-in
customizations and novel innovations. The use of IBM's Hybrid
and Multicloud, analytics and AI security capabilities will assist
in accelerating Vodafone Idea's progression to an open, agile and
secure IT environment. It will also provide a platform for
fast-track joint initiatives in AI and IOT.
Vodafone Idea's customers, from consumers to enterprises, will
have to embrace the challenge of digital disruption over the next
years. We believe that this agreement builds the foundation for
both companies to address these emerging opportunities, while
ensuring a continued high level of service for its customers.
"Consumers have come to expect mobile networks that effortlessly
meet their data demands providing the consistency and flexibility
required in today's era of interconnectedness," said Juan Zufiria,
IBM Senior Vice President of Global Technology Services. "Our
collaboration with Vodafone Idea will take advantage of Hybrid and
Multicloud, Analytics and AI, to enable Vodafone Idea to further
differentiate itself in the market, including by leveraging the
convergence of Network and IT in the Cloud."
IBM will continue to seamlessly deliver enhanced services for
Vodafone Idea leveraging its prior capabilities with Vodafone India
and Idea Cellular. It will consolidate applications, and
infrastructure including data centers, disaster recovery centers,
and further accelerate existing cloud usage. Solutions deployed by
Vodafone India Limited and Idea Cellular Limited earlier will be
merged and big data capabilities be enhanced.
Vodafone Idea will also leverage dynamic automation and robotic
process automation to drive efficiency and standardization across
IT operations. AI and machine learning based Cognitive Solutions
aim to provide Vodafone Idea with a secure environment ensuring
regulatory compliance, intelligent threat detection, and data
protection.
IBM is also supporting Vodafone Idea with an option of extended
flexible payment plan structure for the term of the contract
through IBM Global Financing, its wholly owned subsidiary.
IBM and Vodafone Idea Limited signed this transaction in IBM's
first quarter of 2019.
Media Contact: Kaveri Camire, IBM
Communications, 914-625-6395, kcamire@us.ibm.com
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SOURCE IBM