SAN FRANCISCO, July 9, 2019 /PRNewswire/ -- Salesforce
[NYSE: CRM], the global leader in CRM, today announced that for the
thirteenth consecutive year, Salesforce has been positioned by
Gartner, Inc. as a Leader in its June
2019 Magic Quadrant for Sales Force
Automation1. Vendors were evaluated for their
ability to execute and completeness of vision. Salesforce is also
rated #1 in the Sales segment worldwide based on 2018 total
software revenue, holding a 32% share of revenue in the Sales
segment, according to Gartner2.*
"Today's sales cycles are fast-paced, and demanding—and the only
way to create personalized buying experiences for every customer is
by leveraging artificial intelligence," said Adam Blitzer, EVP & GM, Salesforce Sales
Cloud. "With Einstein artificial intelligence, every field rep and
inside salesperson has access to AI-driven predictions, insights,
automation and recommendations to be more productive, from
prospecting to closing deals and invoicing."
Einstein Artificial Intelligence powers a new level of
automation in Sales Cloud that enables every sales representative
to drive deeper relationships and better serve customers.
Gartner defines sales force automation (SFA) as "systems that
support the automation of sales activities, processes and
administrative responsibilities for organizations' sales
professionals. Gartner considers SFA to be foundational technology,
implemented to automate an organization's core sales
processes."
Additional Information:
- The 2019 Gartner Magic Quadrant for Sales Force Automation is
available here: https://sfdc.co/subkx
- To learn more about Sales Cloud, please visit:
http://www.salesforce.com/sales-cloud/overview/
Connect with Salesforce:
- Follow @salesforce and @salescloud on Twitter
- Like Salesforce Sales Cloud on Facebook:
https://www.facebook.com/SalesCloud/
1 Gartner Magic Quadrant
for Sales Force Automation, Theodore
Travis, Melissa Hilbert,
Adnan Zijadic, Ilona Hansen, 26 June
2019.
2 Gartner Market Share: All Software Markets,
Worldwide, 2018, Terilyn Palanca, et
al, 8 April 2019.
Gartner Disclaimer
Gartner does not endorse any
vendor, product or service depicted in its research publications,
and does not advise technology users to select only those vendors
with the highest ratings or other designation. Gartner research
publications consist of the opinions of Gartner's research
organization and should not be construed as statements of fact.
Gartner disclaims all warranties, expressed or implied, with
respect to this research, including any warranties of
merchantability or fitness for a particular purpose.
ABOUT SALESFORCE
Salesforce, the global CRM leader, empowers companies to connect
with their customers in a whole new way. For more information about
Salesforce (NYSE: CRM), visit: www.salesforce.com.
Any unreleased services or features referenced in this or other
press releases or public statements are not currently available and
may not be delivered on time or at all. Customers who purchase
Salesforce applications should make their purchase decisions based
upon features that are currently available. Salesforce has
headquarters in San Francisco,
with offices in Europe and
Asia, and trades on the New York
Stock Exchange under the ticker symbol "CRM." For more information
please visit https://www.salesforce.com, or call
1-800-NO-SOFTWARE.
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SOURCE Salesforce