New capability gives cardholders on-demand
ability to lock and unlock credit cards, internationally and at
home.
TORONTO, Sept. 17, 2019 /CNW/ - TD announced today the
launch of new card control features on all TD Visa consumer credit
cards, including a first-in-Canada
ability that gives TD credit cardholders the ability to temporarily
block their Canadian credit cards from any in-person international
charges through the TD mobile banking app.
"Card controls can help our customers feel confident that their
credit cards won't be misused, while also minimizing the
inconvenience of cancelling or replacing a card if it's temporarily
misplaced," says Katy Boshart, SVP,
Canadian Credit Cards, TD. "In addition, our new international
block feature provides even greater security – giving TD credit
card holders the ability to prevent unauthorized access to their
card at international, in-person points of sale, providing
additional peace of mind."
In addition to the new international block capability, TD
consumer credit cardholders can also take advantage of the card
lock feature, allowing them to temporarily block access to their
account, eliminating the stress customers may feel when they can't
immediately locate their credit card. When the card is locked,
cardholders cannot make new purchases or pay using their digital
wallet, while pre-authorized payments and pre-authorized charges
will still go through. When the card is located, the
temporary lock can be easily removed, saving customers the time and
inconvenience of reporting their misplaced card as lost or
stolen.
Card controls are available on all TD Visa consumer credit cards
and can be accessed through the TD (Canada) mobile app, which is ranked #1 in
customer engagement among retail banking apps in Canada, according to Silicon Valley-based app
analytics and market data firm, App
Annie, with the largest average smartphone monthly active
user base (MAU), the highest average sessions per user and the
highest time spent for the past 12 months.i
"As technology continues to evolve and our customers look for
digitally enabled experiences, we continually think about how we
can help customers live their lives in a more convenient and
meaningful way," said Rizwan
Khalfan, Chief Digital and Payments Officer, TD Bank Group.
"Card controls are part of our multi-layered approach to security
that puts customers' trust at the centre, helping them feel more
confident and in control of their banking."
In addition to credit card controls, TD offers customers a
variety of other fraud prevention tools. TD customers can
sign up for TD Fraud Alerts and receive notification via text if TD
detects suspicious account activity. Money management tools
like the TD MySpend app provide notifications of account activity
in real time, so customers can recognize any unusual transactions
quickly.
About TD Bank Group
The Toronto-Dominion Bank and its subsidiaries are collectively
known as TD Bank Group ("TD" or the "Bank"). TD is the fifth
largest bank in North America by
branches and serves over 26 million customers in three key
businesses operating in a number of locations in financial centres
around the globe: Canadian Retail, including TD Canada Trust, TD
Auto Finance Canada, TD Wealth (Canada), TD Direct Investing, and TD
Insurance; U.S. Retail, including TD Bank, America's Most
Convenient Bank®, TD Auto Finance U.S., TD Wealth (U.S.), and an
investment in TD Ameritrade; and Wholesale Banking, including
TD Securities. TD also ranks among the world's leading online
financial services firms, with more than 13 million active online
and mobile customers. TD had CDN$1.4 trillion in assets on July 31, 2019. The Toronto-Dominion Bank trades
under the symbol "TD" on the Toronto and New York Stock Exchanges.
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Last twelve month for
the period ending June 2019; sessions per user and time spent on
Android phones.
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SOURCE TD Bank Group