- BMO is the first financial institution in Canada to offer a full range of biometric
authenticators via its mobile app for commercial banking
customers
TORONTO, Nov. 6, 2019 /CNW/ - BMO Financial Group
today announced it has received Aite Group's 2019 Impact Innovation
Award for Cash Management and Payments for Digital Channel
Capabilities. The award recognizes the bank's efforts to deliver a
leading experience for online business banking customers across
channels.
Aite Group's Impact Innovation Awards in Cash Management and
Payments celebrates innovation achieved by financial institutions
that are introducing new products, capabilities, or levels of
automation and effectiveness that bring the industry one step
closer to next-generation banking.
"Across BMO, we're focused on creating and investing in services
that deliver great experiences for our customers," said
Sharon Haward-Laird, Head, North
American Treasury & Payment Solutions, BMO Financial Group.
"This award speaks to that commitment and our teams' ability to
push the envelope and be change makers."
BMO was recognized for reimagining the online experience for
commercial banking customers and delivering:
- Biometric ID and mobile: The new business banking app
provides added convenience by allowing payments to be approved
while on-the-go. It also features biometric options – fingerprint,
retina, voice, and face identification – for authentication on both
desktop and mobile. This is a first for a financial institution in
Canada.
- Agile infrastructure: Revamped the underlying
infrastructure of the online business banking platform to simplify
the process for introducing software updates, leading to an
improved experience.
- Powered up self-service: Rolled out a single destination
for client self-service – a centralized support hub called the Help
Centre. Clients now experience a simplified onboarding experience
when logging into the online business banking platform.
For more information on BMO Online Banking for Business and how
it can help, visit:
https://www.bmo.com/main/business/online-banking-business
About BMO Financial Group
Serving customers for 200 years and counting, BMO is a highly
diversified financial services provider - the 8th largest bank, by
assets, in North America. With
total assets of $839 billion as of
July 31, 2019, and a team of diverse
and highly engaged employees, BMO provides a broad range of
personal and commercial banking, wealth management and investment
banking products and services to more than 12 million customers and
conducts business through three operating groups: Personal and
Commercial Banking, BMO Wealth Management and BMO Capital
Markets.
SOURCE BMO Financial Group