TIDMADT
AdEPT Technology Group PLC
19 May 2020
AdEPT Technology Group PLC
("AdEPT" or the "Company")
New AdEPT partnership with 8x8 extends Unified Communications
& Contact Centre Portfolio - with a focus on 'pure cloud'
19(th) May: for immediate release
AdEPT Press Release
With its mission of 'uniting technology, inspiring people',
AdEPT Technology Group today announces a new strategic partnership
with 8x8, a global, class-leading provider of pure cloud solutions
to address Unified Communications as a Service ("UCaaS") and
Contact Centre as a Service ("CCaaS") needs.
Relevance for investors
AdEPT Technology Group is on course to win more business in the
Unified Comms (UC) marketplace through a new strategic partnership
with 8x8, announced today.
Responding to significant market demand, the new partnership,
which provides a unique complement to the AdEPT portfolio, will
allow AdEPT to meet customer requirements for easy and rapid
rollout of cloud Unified Communications ("UCaaS") and Contact
Centre ("CCaaS") services.
This will enable AdEPT to win more UC business - helping the
Group to tap into a marketplace that is anticipated to grow at a
CAGR of 25% from 2019 to 2025 (Ref 1) and a CCaaS market seeing
similar CAGR of 24% (Ref 2).
The initial focus for the proposition will be public sector
organisations and healthcare providers.
CEO of AdEPT, Phil Race, is delighted to welcome 8x8 as an AdEPT
partner. He said:
"The partnership with 8x8 elegantly builds out our portfolio
with a fantastic solution set. This is already an important
marketplace for AdEPT, where we have been highly successful in
delivering communication solutions - whether they are deployed
on-premise, in a hybrid manner or purely in the cloud.
"However, we have seen an increasing demand for UC and contact
centre solutions that can be deployed without any need for
on-premise infrastructure, the so-called 'zero footprint'
projects.
"These solutions are crucial to business in normal times - but
they have become even more critical in a Covid world of
disconnected supply chains, distant customers and remote
workers.
"It's important for AdEPT to be partnering with leaders in this
industry".
The current state of play
AdEPT currently deploys a strong portfolio of solutions, powered
by key strategic partners, which can be summarized as;
-- Avaya - As an Avaya Diamond Partner, AdEPT supports many
customers in this space, extending to significant enterprise
customers such as HCA and Citrix, with multiple deployments. AdEPT
has significant scale and expertise in on-premise and hosted
systems across the full stack of Avaya telephony, covering both
Unified Communications and Contact Centre aspects of the Avaya
portfolio.
-- Ericsson-LG - AdEPT has developed and deployed its own Nebula
Voice solution - powered by the Ericsson-LG platform. This has
proven very popular with Small to Medium Enterprises (SMEs), in
both an on-premise and cloud service context.
-- Microsoft - AdEPT has extensive Microsoft experience,
deploying Microsoft 365 and Microsoft Teams to many customers. This
offering has recently been enhanced with Microsoft Teams Direct
Routing from Gamma, giving AdEPT an excellent pathway for upgrading
customers using Skype for Business as their primary voice
system.
So why add 8x8?
8x8 provides a unique complement to the AdEPT portfolio. As a
pure cloud player, 8x8 addresses the need for a solution that is
easy to deploy, has 'zero footprint,' with scalable functionality.
As a result, the 8x8 X Series UCaaS suite is proving very
disruptive in the UK marketplace.
Further endorsement comes from Gartner, with the 8x8 product
suite classed as a 'Leader' in two Magic Quadrants, one for Unified
Communications as a Service, Worldwide (Ref 3) and the other for
Contact Centre as a Service.
Why now?
This new partnership allows AdEPT and 8x8 to tap into the public
sector "Cloud First" policy and similarly the NHS "Internet First"
policy. These are strategic guidelines to public sector
organisations that encourage the deployment of technology in the
cloud wherever possible.
AdEPT has a long track record of deploying voice solutions, with
expertise in delivering Internet Protocol (IP) telephony, UC and
Contact Centre solutions.
Because of this experience, an increasing number of public and
private sector businesses are turning to AdEPT to help them through
the transformational voice journey from legacy to new.
This success has led to AdEPT achieving Diamond partner status
with Avaya, and Platinum partner status with Gamma - both achieved
in the past eight months - as more businesses trust AdEPT to take
them on their transformational journey.
This demand will only accelerate as BT pursues its plan to
decommission the analogue copper phone network by 2025, which means
that more than 16 million lines and channels will need to move to
alternative products by 2025. (Ref 4).
The 8x8 cloud portfolio completes the full set of solutions
AdEPT needs to address this substantial market demand.
Get in touch
If companies need expert, vendor-agnostic, advice to achieve
their specific business challenges, as well as help to prepare for
2025 then contact AdEPT.
References
1.
https://www.mordorintelligence.com/industry-reports/unified-communications-as-a-service-ucaas-removing-barriers-of-communications-trends-industry
2. Research and Markets report, September 2019
3. As of July 2019
4. BT Openreach data
- ENDS: 804 WORDS -
Notes for journalists and editors-
For a full briefing please contact:
AdEPT Technology Group Plc
Phil Race, Chief Executive 07798 575 338
Ben Rogers, Head of Marketing 01689 814 700
N+1 Singer
Nominated Adviser & Broker 020 7496 3000
Shaun Dobson / Iqra Amin
This announcement has been released by Ben Rogers, Head of
Marketing, on behalf of the Company.
About AdEPT Technology Group plc:
AdEPT Technology Group plc is one of the UK's leading
independent providers of managed services for IT, unified
communications, connectivity and voice solutions. AdEPT's tailored
services are used by thousands of customers across the UK and are
brought together through the strategic relationships with tier-1
suppliers such as Openreach, BT Wholesale, Virgin Media, Avaya,
Microsoft, Dell and Apple.
AdEPT is quoted on AIM, operated by the London Stock Exchange
(Ticker: ADT). For further information please visit:
www.adept.co.uk
About 8x8:
8x8, Inc. (NYSE: EGHT) is transforming the future of business
communications as a leading Software-as-a-Service provider of
voice, video, chat, contact center and enterprise-class API
solutions powered by one global cloud communications platform.
8x8 empowers workforces worldwide to connect individuals and
teams so they can collaborate faster and work smarter. Real-time
analytics and intelligence provide businesses unique insights
across all interactions and channels so they can delight
end-customers and accelerate their business. For additional
information, visit: www.8x8.com .
This information is provided by RNS, the news service of the
London Stock Exchange. RNS is approved by the Financial Conduct
Authority to act as a Primary Information Provider in the United
Kingdom. Terms and conditions relating to the use and distribution
of this information may apply. For further information, please
contact rns@lseg.com or visit www.rns.com.
END
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