Blue Prism Cloud Equips Trusts with Foundation for
Sustainable Transformation
LONDON and AUSTIN, Texas, May 19,
2020 /PRNewswire/ -- With the NHS at the sharp end of
COVID-19, Blue Prism Cloud's SaaS-based intelligent automation
platform is enabling a fast-growing number of NHS Trusts to swiftly
adapt to unprecedented operational demand. The injection of
AI-powered Digital Workers into the NHS resource pool allows a wide
range of activities to be automated across functions in order to
release more time to care for frontline NHS staff.
Over recent weeks, Aneurin Bevan University Health Board,
University Hospitals of Morecambe Bay, North East London
Commissioning Support Unit, Great Western Hospitals and Leeds
Teaching Hospitals have adopted the Blue Prism Cloud platform. Not
only will this assist in fighting the crisis but importantly
provide the foundation for delivering sustainable long-term
transformation that accelerates delivery of better patient
outcomes.
In 1948 Aneurin Bevan, Welsh MP and Health Minister, saw his
pioneering vision for a National Health Service come into being.
Now the healthcare board named in his honour is at the forefront of
shaping the future of healthcare by embedding pioneering technology
into its operations. "There are huge gains to be made in terms of
incorporating intelligent automation into healthcare processes. For
us the imperative is patient safety and experience," said Mike
Ogonovsky, Assistant Director of Informatics at Aneurin Bevan
Health Board. The manual transfer of data between the systems
used to manage the patient journey through primary care, ambulance
service, secondary care and back into community care brings with it
the risk of error and delay. It also takes valuable time out
of the day for highly trained staff who should be focused on caring
for patients. We see an opportunity to overcome this challenge
using Blue Prism Cloud's Digital Workforce and are taking the first
steps to re-shape our processes so that we can continue to move the
bar for quality of patient care ever higher."
The positive impact automation can have on patient outcomes is
also recognised by University Hospitals of Morecambe Bay. "We
have run small, successful RPA projects over the past four years
but now it's time for us to scale the benefits of this technology.
The Blue Prism Cloud platform will help us accelerate our plans and
make it easier for us to expand the range of functions we support
rapidly," said Marc Hadwin, Head
of Digital Services at University Hospitals of Morecambe Bay.
"The goal of improving patient experience sits at the forefront of
our strategic initiative to apply intelligent automation into our
overall operating model. For example, employing Digital Workers to
help patients book, prepare for and follow up appointments can
ensure everyone receives a wealth of tailored communications,
confirming each step of their treatment. With 600,000 hospital
appointments booked a year, there is no way our staff could
proactively manage that level of personalised communication
manually. For medical staff too, we see countless opportunities for
removing the daily burden of updating patient record systems so
that they can dedicate their time to providing frontline patient
care."
The Trusts join a community of healthcare organizations who are
sharing their tried and tested automations using a dedicated Blue
Prism Cloud NHS Digital Exchange that allows NHS teams to further
accelerate the deployment of new automations.
A library of pre-built automation assets that cover more than 40
processes tackling enhanced access to services, and patient
communication from admissions through to outpatient support are
being made available. Automations enabling key back office
support for recruitment, HR onboarding, and finance processing are
also on hand through the NHS DX. Without the need for each Trust to
start designing and building automations from scratch, teams can
expand the impact of their Digital Workforce faster than ever. As
each Trust contributes new assets into the fast-growing library of
automations, the benefit of this technology is multiplied across
the country and delivering optimal results on public sector
investment.
Blue Prism Aiding in Fast Response to COVID-19 Across the
UK
More than 50 Trusts across the UK have recruited Blue
Prism Digital Workers to help drive sustainable transformation over
the past four years. Through Blue Prism's COVID-19 Response
Program, the company has leveraged its wealth of knowledge in this
sector together with the flexibility of the Blue Prism Cloud
platform to put Digital Workers into production at speed in the
fight against COVID-19.
Here are some examples of work currently being performed by our
Digital Workers as part of this effort.
- Respiratory data sharing that supports identifying cases and
moving data across London.
- Connecting patient administration systems across health systems
to improve access to psychological therapies.
- Automating administrative tasks across the back office to
ensure hospitals can offer the most efficient care possible.
- Adapting to an overwhelming rise in requests for eConsultations
for a cross regional general practice partnership that services
hundreds of thousands of citizens. By automating a new GP
appointment booking process, the practice has reduced the risk of
COVID-19 transmission and maintained a safe environment for all
patients and staff associated with the practice.
- Collecting and uploading data to update a central
COVID-tracking dashboard across UK prisons to help healthcare
workers monitor and administer patients in the prison system.
- Providing a complex automation to give 800 care homes access to
NHS Mail to accelerate patient referrals from care homes into
hospitals.
- Accelerating the on-boarding of NHS staff through automating
the complex process of creating new starter accounts and
attributing staff to the relevant roles.
Terry Walby, CEO and Founder
of Blue Prism Cloud added, "this global crisis has pushed us
all to re-evaluate what operational agility entails and how
critical it is to be responsive to change on a scale we haven't
seen before. The dynamic scaling capacity that cloud offers,
coupled with the resource flexibility of a Digital Workforce,
allows organizations to target sudden challenges faster than ever.
We are immensely proud to be supporting the NHS and helping them in
overcoming these significant challenges."
About Blue Prism
Blue Prism's vision is to provide a
Digital Workforce for Every Enterprise. The company's purpose is to
unleash the collaborative potential of humans, operating in harmony
with a Digital Workforce, so every enterprise can exceed their
business goals and drive meaningful growth, with unmatched speed
and agility.
Fortune 500 and public-sector organizations, among
customers across 70 commercial sectors, trust Blue Prism's
enterprise-grade connected-RPA platform, which has users in more
than 170 countries. By strategically applying intelligent
automation, these organizations are creating new opportunities and
services, while unlocking massive efficiencies that return millions
of hours of work back into their business.
Available on-premises, in the cloud, hybrid, or as an integrated
SaaS solution, Blue Prism's Digital Workforce automates ever more
complex, end-to-end processes that drive a true digital
transformation, collaboratively, at scale and across the entire
enterprise.
Visit www.blueprism.com to learn more or follow Blue Prism
on Twitter @blue_prism and on LinkedIn.
© 2020 Blue Prism Limited. "Blue Prism", "Thoughtonomy", the
"Blue Prism" logo and Prism device are either trademarks or
registered trademarks of Blue Prism Limited and its affiliates. All
Rights Reserved.
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