TORONTO, June 1, 2020 /CNW/ - Today, Scotiabank
launches a new information hub for seniors called Bank Your
Way, a tool to guide customers through all the possibilities of
digital banking. June kicks off Senior's month, a time to
celebrate the contribution of seniors in our communities. In
celebration of Senior's month in various provinces across
Canada, the resource is available
today, and will be particularly useful as customers navigate the
challenges presented by COVID-19.
"Scotiabank recognizes the role communities play in keeping our
seniors healthy and engaged, so we're taking extra effort to
support them through our COVID-19 response actions," said
Dan Rees, Group Head of Canadian
Banking, Scotiabank. "We've launched Bank Your Way as an
additional way to support seniors, and all our customers, become
more comfortable with banking without having to leave home. We
encourage all our customers to visit Bank Your Way to get online
and learn about all the tools and advice available to them."
"Streamlining service for seniors is a top priority,
particularly during COVID-19," said Ahmad
Dajani, Scotiabank's Seniors Champion. "Within Bank Your
Way, we've launched added features to help seniors feel more
comfortable with all the ways we keep their personal banking
information safe. We're also prioritizing service for seniors and
other vulnerable customers and our Advisors are available for phone
appointments, to provide customized advice when our customers need
it."
QUICK FACTS:
- Scotiabank's Bank Your Way information hub helps customers
learn the basics of digital banking, while expanding the range of
self-serve tasks.
- Digital options are available for everyday banking needs, such
as checking a balance and account history, paying bills,
transferring money between accounts, and sending and receiving
Interac e-Transfers using Scotia OnLine or the Scotiabank mobile
app.
- The Bank has launched online forms for customers such as
payment deferrals for mortgages, auto loans, credit cards and lines
of credit.
- Bank Your Way also supports a wide variety of investment tools,
including Scotia iTRADE.
- While our digital solutions have been enhanced, 97% of branches
remained open, providing more seniors with the support they
need
- Scotiabank has established priority status for seniors calling
our call centres, moving them to the front of the queue
Bank Your Way is available today at
https://Scotiabank.com/BankYourWay and
https://BanqueScotia.com/MaBanqueAMoi
About Scotiabank
Scotiabank is a leading bank in
the Americas. Guided by our purpose: "for every future," we
help our customers, their families and their communities achieve
success through a broad range of advice, products and services,
including personal and commercial banking, wealth management and
private banking, corporate and investment banking, and capital
markets. With a team of approximately 97,000 employees and
assets of over $1.2
trillion (as at April 30, 2020), Scotiabank trades on
the Toronto Stock Exchange (TSX: BNS) and New York Stock
Exchange (NYSE: BNS). For more information, please
visit http://www.scotiabank.com and follow us on Twitter
@ScotiabankViews.
SOURCE Scotiabank