BlueJeans Maximizes the WFH Experience with Secure Video Collaboration at Scale
16 Junio 2020 - 8:30AM
BlueJeans by Verizon, a trusted enterprise-grade video conferencing
and events platform, today announced a core set of new features for
meeting security, engagement, and time management to augment the
work from home (WFH) experience. Driven by rising customer demand
for more natural collaboration and secure engagements as the world
settles into today’s remote work reality, the latest enhancements
to BlueJeans Meetings help remote workers stay safe, stay
connected, and stay productive.
“Having BlueJeans in place to facilitate real-time video
communication across the company has been mission-critical for
ensuring our business continuity during these uncertain times,”
said Peo Enea, Global Voice and Multimedia, Electrolux IT. “With
the majority of our 55,000 strong workforce working remotely right
now, user experience and security have never been more important.
With BlueJeans Meetings, we know we’re providing our employees with
a trusted platform for internal collaboration and customer support
that’s both easy to use and thoughtfully designed to improve upon
the overall work from home experience.”
As organizations quickly looked for ways over the past few
months to bolster employee productivity and improve business
outcomes, BlueJeans saw a 300% increase in utilization over the
pre-COVID-19 average—which required rapid scale out. BlueJeans was
able to stay ahead of traffic increases smoothly and seamlessly and
remain focused on accelerating product innovation around emergent
customer needs that support the way people work today.
Enhancing User-Centric SecurityFor over 10
years, customers have trusted BlueJeans to deliver the industry’s
leading enterprise-grade meeting experience that doesn’t sacrifice
security. With the vast majority of meetings now taking place
online instead of in-person, there has been no shortage of
malicious activity aimed at disrupting online meetings. Layering on
to BlueJeans’ existing security and privacy capabilities for
keeping customers safe, we released a new suite of features that
meeting hosts can use to protect the integrity of their meetings,
while giving confidence to all attendees that their safety and
security is of the utmost importance.
- Restricted Meetings: This new capability
provides additional authentication modes for restricting meeting
access to ensure that only invited participants can join a meeting
by leveraging a unique one-time passcode that can be authenticated
via email confirmation or by logging into a BlueJeans account.
Restricted Meetings can work to ensure secure access for both
internal employees as well as people external to the organization
(e.g. board members, investors, customers, and partners), which is
a key differentiator. For internal-only meetings, BlueJeans also
offers the ability to restrict meeting access to users from a
single organization to prevent external parties from joining
meetings.
- Waiting Room: The new Waiting Room experience
will provide meeting hosts with better controls for managing who
can be admitted into a meeting.
- AES-256 GCM Encryption: All video, audio, and
content in transit will be encrypted using AES-256 GCM encryption
to deliver improved security and faster performance.
- Screen Share Controls: Administrators can now
control who has access to screen share at the enterprise,
individual, and per-meeting levels, so that meeting hosts can
prevent unwanted screen share takeover.
- Quick Lock: A one-click capability at the top
of the screen makes it easy for meeting hosts to secure meetings
and prevent unwanted guests from joining in the middle of a
confidential discussion.
Combatting the WFH ConundrumAs organizations
continue to navigate through uncertainty, effective team
coordination and real-time communication is key. As remote workers
barrel through their day on a seemingly endless series of video
calls, video fatigue can set in and impede productivity. To help
users improve engagement, maintain collegiality, and boost
collaboration, BlueJeans is launching a series of features meant to
simulate more traditional in-person experiences, while saving
time.
- Interaction Capabilities: With single-click
access for Raise Hand, Hand Clapping, Thumbs Up/Down, and even Drop
the Mic, BlueJeans strives to provide all meeting attendees with
the tools to engage with each other similar to when attendees were
in the office together. BlueJeans has also boosted emoji support in
chat so that attendees can easily inject emotion or humor into
their conversations.
- Native Virtual Backgrounds from Shutterstock and
Background Blur: Attendees will have the ability to choose
their own blur density or upload their own background image to
serve as their conferencing background. BlueJeans is also
partnering with Shutterstock to provide a preloaded set of high
quality background images that attendees can use without having to
upload their own.
- Smart Meetings Transcription: Now available as
a Meetings add-on, non-meeting participants can quickly search and
scan a post-meeting transcript for additional context, without
having to sift through unnecessary meeting chit-chat.
- Floating View: Attendees keep track of a
meeting conversation even when BlueJeans is not the primary
application window on the desktop to make multitasking easy.
- Slack Integration for BlueJeans Smart Meeting
Highlights: The enhanced Slack integration automatically
populates any private Slack channel with a Smart Meeting summary to
share key meeting details—including number of highlights and action
items—so those unable to attend a meeting can quickly catch up via
Meeting Highlights without having to dig through
email.
“Video conferencing has become fundamental to everyday business
success,” said Jim Lundy, CEO, Aragon Research. “As video
collaboration tools help the world stay connected during the
pandemic, it’s crucial now more than ever that vendors remain
diligent in delivering capabilities that proactively mitigate risks
while optimizing user experience. BlueJeans’ new security and user
experience innovations balance security with ease of use to help
organizations work securely and productively.”
Resources
- AES-256 GCM Encryption, Waiting Room, Non-Raise Hand
Interactions, and Virtual Backgrounds will be available for
customer preview by the end of the summer. To stay up to date on
the latest features and availability, visit:
www.bluejeans.com/products/meetings
- For additional updates and follow @BlueJeansNet on Twitter
BlueJeans by Verizon is the meetings platform for the modern
workplace and the first cloud service to connect desktops, mobile
devices and room systems in one video meeting. Thousands of
companies from growing businesses to Fortune 500 leaders use
BlueJeans every day for video, audio and web conferencing meetings
and large interactive events, so people can work productively where
and how they want. For more information,
visit www.bluejeans.com.
Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed on
June 30, 2000 and is celebrating its 20th year as one of the
world’s leading providers of technology, communications,
information and entertainment products and services. Headquartered
in New York City and with a presence around the world, Verizon
generated revenues of $131.9 billion in
2019. The company offers voice, data and
video services and solutions on its award winning networks and
platforms, delivering on customers’ demand for
mobility, reliable network connectivity, security and
control.
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Contact:Lauren SchulzLauren.schulz@verizon.com
Erin Cheeverecheever@bluejeans.com
Verizon Communications (NYSE:VZ)
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