Medallia Appoints ANZ Country Manager to Drive Growth
11 Agosto 2020 - 8:39PM
Business Wire
Medallia, Inc., the global leader in experience management, has
appointed Heather Paterson as its new ANZ country manager to drive
further growth across Australia and New Zealand.
With a strong sales performance and leadership background,
Paterson joins Medallia as ANZ country manager following more than
seven years with leading SaaS financial technology provider,
Intralinks, where she was most recently director for Asia Pacific
and Japan.
Paterson will lead Medallia’s Australia team as it continues to
support enterprise organisations in translating customer and
employee feedback into actionable insights that help optimise
experiences. As Medallia continues to invest across the APAC
region, she will also spearhead the launch of ground operations in
New Zealand expected over the coming quarters.
“Heather’s results-driven approach, ability to build and manage
teams and strong background in financial services technology - an
important and growing sector for us - means she’s ideally suited to
run our business across Australia and New Zealand,” said Gavin
Selkirk, APAC vice president and general manager, Medallia.
“Australia was Medallia’s first office in the region and as it
continues to grow, we look forward to building our New Zealand
presence which Heather will play an integral role in building.”
Paterson added: “Customer and employee experience management
continues to gain traction across Australasia as organisations
recognise its importance in their business strategy in
ever-changing economic times. That makes it an exciting time to
join Medallia and I look forward to working with the team to build
on its strong foundations.”
About Medallia
Medallia is the pioneer and market leader in Experience
Management. Medallia’s award-winning SaaS platform, the Medallia
Experience Cloud, leads the market in the understanding and
management of experience for customers, employees and citizens.
Medallia captures experience signals created on daily journeys in
person, digital and IoT interactions and applies proprietary AI
technology to reveal personalized and predictive insights that can
drive action with tremendous business results. Using Medallia
Experience Cloud, customers can reduce churn, turn detractors into
promoters and buyers, and create in-the-moment cross-sell and
up-sell opportunities, providing clear and potent returns on
investment. www.medallia.com
© 2020 Medallia, Inc. All rights reserved. Medallia®, the
Medallia logo, and the names and marks associated with Medallia’s
products are trademarks of Medallia. All other trademarks are the
property of their respective owners.
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Valerie Beaudett press@medallia.com +1 (650) 400-7833 Tim
Addington TAG PR tim.addington@tagpr.com.au + 61 405 904 287