Medallia Invests in Customer Growth Across Asia with Launch of Singapore Data Centre
11 Agosto 2020 - 8:40PM
Business Wire
Medallia, Inc., the global leader in experience management today
announced the launch of its Singapore data centre as it accelerates
its investment across APAC to support customer growth. A global
business and connectivity hub, Singapore is a priority market for
Medallia.
“Medallia is investing across the APAC region, supporting
expansion and helping our customers drive growth by understanding
and managing customer, employee and citizen experiences,” said
Gavin Selkirk, APAC vice president and general manager, Medallia.
“The Singapore data centre plays an integral part in ensuring we
deliver on the data security and regulatory requirements of
businesses who are scaling up customer and employee experience
programs. We already have customers using the infrastructure and it
will become the default location for many of our Asian
customers.”
The data centre will host all Medallia Experience Cloud™
Solutions, including Video, Digital, Speech, Conversations, Text
Analytics and the company’s artificial intelligence product,
Athena. A SaaS cloud platform with enterprise-grade security,
Medallia owns and maintains all backend infrastructure ensuring
reliability, uptime and operational capabilities match data centres
around the world.
Medallia is excited to open its doors to customers and partners
including large Singaporean native and international banks, world
leading commercial real estate services businesses and other
industry segments as Medallia continues its accelerated growth
trajectory in Asia.
Medallia operates 10 data centres worldwide including Santa
Clara, Seattle, Denver, Toronto, Montreal, Frankfurt, London,
Amsterdam, Sydney and now Singapore.
About Medallia
Medallia is the pioneer and market leader in Experience
Management. Medallia’s award-winning SaaS platform, the Medallia
Experience Cloud, leads the market in the understanding and
management of experience for customers, employees and citizens.
Medallia captures experience signals created on daily journeys in
person, digital and IoT interactions and applies proprietary AI
technology to reveal personalized and predictive insights that can
drive action with tremendous business results. Using Medallia
Experience Cloud, customers can reduce churn, turn detractors into
promoters and buyers, and create in-the-moment cross-sell and
up-sell opportunities, providing clear and potent returns on
investment. www.medallia.com
© 2020 Medallia, Inc. All rights reserved. Medallia®, the
Medallia logo, and the names and marks associated with Medallia’s
products are trademarks of Medallia. All other trademarks are the
property of their respective owners.
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