- 72% of global IT leaders are already actively using Edge
technologies to deliver new outcomes and those with more mature
Edge deployments are more likely to be gaining business value from
data by using it to inform decisions and processes
- 82% described their need for an integrated system to handle
data at the Edge as “very” or “somewhat” urgent
- 92% of ITDMs are missing key skills to unlock the value of
data, while 57% think connecting devices at the Edge makes their
network more vulnerable
The ability of organizations to realize business value from data
increasingly depends on their capacity to collect, process, store
and analyze it at the Edge, new research from Aruba, a Hewlett
Packard Enterprise company, suggests.
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As networks become increasingly congested with huge volumes of
data generated from user and IoT devices, IT leaders are
recognizing that analyzing real-time data nearer to the Edge yields
greater efficiencies and insights, which results in improved
business outcomes. According to a global study of 2,400 IT
decision-makers (ITDMs), 72% are already actively using Edge
technologies to deliver new outcomes, with another 16% planning to
do so in the next year. There is also a growing recognition (82%)
of the urgency around the need to implement integrated systems to
handle data at the Edge.
Moreover, the maturity of a company’s deployment at the Edge is
strongly correlated with its ability to derive value from the data
collected from devices. Seventy-eight percent of ITDMs in
production deployments with Edge technologies said they were in a
position to use this data to improve business decisions or
processes. That compares with just 42% of ITDMs who are only at the
pilot stage and 31% who are planning pilots in the next year.
“This research suggests that the vast majority of IT leaders are
already embracing the Edge or are preparing to,” said Partha
Narasimhan, CTO and HPE Senior Fellow for Aruba, a Hewlett Packard
Enterprise company. “Developing an Edge strategy against the
backdrop of existing cloud implementations is becoming a necessity
as the number of connected devices increases and it becomes
impractical to transfer vast volumes of data to a cloud or data
center environment, especially as organizations undergo digital
transformation to advance their business objectives and address
customer needs.”
The survey findings form part of a report entitled, “At the Edge
of Change: Navigating the New Data Era,” that assesses the
implications of the shift in data processing from cloud to Edge,
how ITDMs are responding to this trend, the opportunities the Edge
presents for a number of major industries and the critical role
networking plays in this transformation. Key findings reveal:
Organizations are Drowning in Data, Yet See the Edge as a
Solution
The benefits of Edge technologies are becoming increasingly
important as ITDMs grapple with the growing amounts of data
generated within their networks and look towards the cost and
latency advantages of storing and processing it at the Edge.
- 33% of ITDMs globally said “there is too much data for our
systems to handle” and 28% stated that “we cannot process the data
quickly enough to take action.”
- Almost a quarter also highlighted problems with budget (23%), a
lack of skills (23%), and an inability to collect data from so many
different sources (21%).
- Over half (55%) of ITDMs globally recognize “much faster data
processing” as a result of optimizing machine learning and
Artificial Intelligence (AI) on their networks.
Boosting Efficiency and Creating New Experiences Ranked at
the Top
ITDMs cite a variety of benefits from capturing and analyzing
data at the Edge, from operational efficiencies to the opportunity
to create new products, services and revenue streams.
- 53% of ITDMs highlighted “improving operational efficiency and
costs” as one of the biggest benefits of capturing and acting upon
data from user devices and 47% cited “increasing workforce
productivity.”
- In parallel, 44% of respondents believe the data gives them
deeper customer insights, 40% cited the opportunity to create “new
differentiated products, services, revenue streams and business
models” and 40% highlighted the potential for personalized service
delivery.
- ITDMs are focused on utilizing the Edge to improve safety,
visibility and the customer experience. By sector, the most popular
Edge use cases were tracking and monitoring individual items
through the supply chain in retail (51%), the use of facial
recognition in the hotels/hospitality industry (49%) and improving
healthcare providers’ experience with always on tools and
applications (49%).
Concerns Over Cost, Skills and Security Abound
While ITDMs show a growing interest in processing and analyzing
data at the Edge, they are also concerned about various barriers to
adoption.
- 32% of ITDMs pointed to a lack of expertise, skill or
understanding with regard to Edge technologies as top concerns.
Notably, the overwhelming majority (92%) think they are missing at
least some skills needed to help their organization unlock the
value of data. That rises to 98% and 99% of ITDMs in the government
and hotels/hospitality sectors respectively.
- AI and Machine Learning skills (43%), analytical skills (41%)
and technical skills (37%) ranked highest in terms of areas of
expertise that companies are lacking.
- Overall, there were mixed feelings about the security
implications of the Edge. While 57% of ITDMs said that connecting
IoT or user devices at the Edge had made or would make their
businesses more vulnerable, 47% identified improved security as one
of the biggest benefits of capturing data from user devices.
Bridging Edge to Cloud
As businesses continue to increase their dependence upon data,
it is critical that it is analyzed and processed at the source of
collection reliably and securely. Traditional network architectures
and operational processes built to support the cloud and mobility
era need to adapt to these new requirements.
As organizations begin to consider harnessing the power of their
data and building an Edge infrastructure, there are a few key
concepts to keep in mind for a successful implementation:
- Unify – The Edge incorporates all network domains including
wired, wireless and SD-WAN; and all locations including Campus,
Branch, Data Center and Remote Worker environments. Network
operations teams should only consider solutions that can manage all
domains and locations from a cloud-native, single pane of glass
that can centralize and correlate all cross-domain events and
operations.
- Automate – Network uptime and performance are critical at the
Edge. Network operations teams should only consider solutions that
provide reliable, highly accurate and specific AI-powered insights,
and automation that can resolve issues more quickly, before they
impact the business or users.
- Protect – The proliferation of IoT devices generating the data
that fuels new business outcomes also presents new security
challenges. Network operations teams should consider solutions that
use AI to detect, classify and continuously monitor these devices
and work seamlessly with access control solutions to automatically
place devices in centralized policies that ensure they remain
secure and only communicate with predetermined resources.
“Harnessing insights at the Edge is an opportunity for
enterprises to revolutionize their approach to data and unlock its
value as a business asset,” concludes Narasimhan. “Organizations
that can process, store and analyze data at the Edge will be able
to use that data first to optimize their existing business model,
and over time, will develop innovative products, services and
experiences that will not only augment, but transform their
offerings for customers and employees.”
To find more about Aruba’s flexible IT solutions go to:
https://www.arubanetworks.com/solutions/technology-solutions/
Additional Resources
- Report: At the Edge of Change: Navigating the New Data Era
- Infographic: At the Edge of Change
Research Methodology
Aruba commissioned independent market research company Vanson
Bourne to conduct a quantitative research study with 2,400 IT
decision makers in May 2020 in the US, Canada, UK, Germany, France,
Netherlands, Spain, Italy, Sweden, Russia, UAE, Turkey, India,
Singapore, Japan, China, South Korea, Hong Kong, Australia, Brazil,
and Mexico. Respondents came from organizations with 500 or more
employees, from the Education, Financial services, Government,
Healthcare, Hotels and Hospitality, Industrial, IT and Retail
sectors. All interviews were conducted using a rigorous multi-level
screening process to ensure that only suitable candidates were
given the opportunity to participate.
About Vanson Bourne
Vanson Bourne is an independent specialist in market research
for the technology sector. Their reputation for robust and credible
research-based analysis is founded upon rigorous research
principles and their ability to seek the opinions of senior
decision makers across technical and business functions, in all
business sectors and all major markets. For more information, visit
www.vansonbourne.com.
About Aruba, a Hewlett Packard Enterprise company
Aruba, a Hewlett Packard Enterprise company, is the global
leader in secure, intelligent edge-to-cloud networking solutions
that use AI to automate the network, while harnessing data to drive
powerful business outcomes. With Aruba ESP (Edge Services Platform)
and as-a-service options, Aruba takes a cloud-native approach to
helping customers meet their connectivity, security, and financial
requirements across campus, branch, data center, and remote worker
environments, covering all aspects of wired, wireless LAN, and wide
area networking (WAN).
To learn more, visit Aruba at www.arubanetworks.com. For
real-time news updates, follow Aruba on Twitter and Facebook, and
for the latest technical discussions on mobility and Aruba
products, visit the Airheads Community at
community.arubanetworks.com.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20201013005019/en/
Jennifer Miu Aruba, a Hewlett Packard Enterprise company +1
650-236-9532 jennifer.miu@hpe.com Kathleen Keith Aruba, a Hewlett
Packard Enterprise company +1 707-529-4507
kathleen.keith@hpe.com
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