TIDMHSBA

RNS Number : 0680Q

HSBC Holdings PLC

23 February 2021

Financial statements

267 Independent auditors' report to the members of HSBC Holdings plc

278 Financial statements

288 Notes on the financial statements

Supporting our customers through transition finance

We are supporting our customers to make progress towards their commitments to cut greenhouse gas emissions, in line with the goals of the Paris Agreement on climate change. We played a key role in the world's first 'transition' Islamic bond, known as a sukuk, to help reduce carbon emissions in the aviation industry. Etihad Airways will use the $600m proceeds for energy-efficient aircraft and research and development into sustainable aviation fuel.

This sukuk included a commitment from Etihad to purchase a set amount of carbon offsets if it fails to meet its short-term target to reduce the carbon intensity of its passenger fleet.

We acted as joint global coordinator and joint sustainability structuring agent on the deal, as well as joint bookrunner and dealer manager.

 
Independent auditors' report to the members of HSBC Holdings plc 
 

Report on the audit of the financial statements

Opinion

In our opinion, HSBC Holdings plc's ('HSBC') group financial statements(1) and company financial statements (the 'financial statements'):

-- give a true and fair view of the state of the group's and of the company's affairs as at 31 December 2020 and of the group's and company's profit and the group's and company's cash flows for the 12 month period (the "year") then ended;

-- have been properly prepared in accordance with international accounting standards in conformity with the requirements of the Companies Act 2006; and

   --    have been prepared in accordance with the requirements of the Companies Act 2006. 

Our opinion is consistent with our reporting to the Group Audit Committee ('GAC').

Separate opinion in relation to international financial reporting standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union

As explained in note 1.1(a) to the financial statements, the group, in addition to applying international accounting standards in conformity with the requirements of the Companies Act 2006, has also applied international financial reporting standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union.

In our opinion, the group financial statements have been properly prepared in accordance with international financial reporting standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union.

Separate opinion in relation to IFRSs as issued by the IASB

As explained in note 1.1(a) to the financial statements, the group, in addition to applying international accounting standards in conformity with the requirements of Companies Act 2006, has also applied IFRSs as issued by the International Accounting Standards Board (IASB).

In our opinion, the group financial statements have been properly prepared in accordance with IFRSs as issued by the IASB.

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) ('ISAs (UK)') and applicable law. Our responsibilities under ISAs (UK) are further described in the Auditors' responsibilities for the audit of the financial statements section of our report. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Independence

We remained independent of the group in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, which includes the FRC's Ethical Standard, as applicable to listed public interest entities, and we have fulfilled our other ethical responsibilities in accordance with these requirements.

To the best of our knowledge and belief, we declare that non-audit services prohibited by the FRC's Ethical Standard were not provided to the group.

Other than those disclosed in note 6 to the financial statements, we have provided no non-audit services to the group in the period under audit.

Our audit approach

Overview

This was the second year that it has been my responsibility to form this opinion on behalf of PricewaterhouseCoopers LLP ('PwC'), who you first appointed on 31 March 2015 in relation to that year's audit. In addition to forming this opinion, in this report we have also provided information on how we approached the audit, how it changed from the previous year and details of the significant discussions that we had with the GAC.

Given the impact of Covid-19, substantially all of our interactions were undertaken virtually, including those between the engagement team, with the teams for Significant Subsidiaries and Operations Centres, and with HSBC Board members and management. Similarly, substantially all of our audit testing was performed remotely. For further details around the impact of Covid-19 on our audit, please see the 'Impact of Covid-19' key audit matter below.

Materiality

-- Overall group materiality: $900m (2019: $1,000m) based on 5% of an adjusted profit before tax for the last three years.

-- Overall company materiality: $855m (2019: $900m) being an amount capped below the overall group materiality.

1 We have audited the financial statements, included within the Annual Report and Accounts (the 'Annual Report'), which comprise: the consolidated and company balance sheets as at 31 December 2020, the consolidated and company income statements and the consolidated and company statements of comprehensive income for the year then ended, the consolidated and company statements of cash flows for the year then ended, the consolidated and company statements of changes in equity for the year then ended, and the notes to the financial statements, which include a summary of significant accounting policies and other explanatory information. Certain notes to the financial statements have been presented elsewhere in the Annual Report and Accounts 2020, rather than in the notes to the financial statements. These are cross-referenced from the financial statements and are identified as '(Audited)'. The relevant disclosures are included in the Risk review section on pages 113 to 194 and the Directors' remuneration report disclosures on pages 239 to 249.

Audit scope

The scope of our audit and the nature, timing and extent of audit procedures performed were determined based on our risk assessment, taking into account changes from the prior year, the financial significance of subsidiaries and other qualitative factors. We executed the planned approach and concluded based on the results of our testing, ensuring that sufficient audit evidence had been obtained to support our opinion.

Key audit matters

   --    Impact of Covid-19 (group and company) 
   --    Expected credit losses - Impairment of loans and advances (group) 
   --    Investment in associate - Bank of Communications Company, Limited ('BoCom') (group) 
   --    Impairment of goodwill and intangible assets (group) 
   --    Valuation of financial instruments (group) 
   --    Impairment of investments in subsidiaries (company) 
   --    Valuation of defined benefit pensions obligations (group) 
   --    IT access management (group) 

The scope of our audit

As part of designing our audit, we determined materiality and assessed the risks of material misstatement in the financial statements. In particular, we looked at where the directors made subjective judgements, for example in respect of significant accounting estimates that involved making assumptions and considering future events that are inherently uncertain.

Capability of the audit in detecting irregularities, including fraud

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined in the Auditors' responsibilities for the audit of the financial statements section, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud, is detailed below.

Based on our understanding of the group and industry, we identified that the principal risks of non-compliance with laws and regulations related to breaches of financial crime laws & regulations and regulatory compliance, including conduct of business, and we considered the extent to which non-compliance might have a material effect on the financial statements. We also considered those laws and regulations that have a direct impact on the preparation of the financial statements, such as the Companies Act 2006 and the UK and Hong Kong listing rules. We evaluated management's incentives and opportunities for fraudulent manipulation of the financial statements (including the risk of override of controls), and determined that the principal risks were related to posting inappropriate journal entries to increase revenue or reduce costs, creating fictitious trades to hide losses or to improve financial performance, and management bias in accounting estimates. The group engagement team shared this risk assessment with the component auditors so that they could include appropriate audit procedures in response to such risks in their work. Audit procedures performed by the group engagement team and/or component auditors included:

-- Review of correspondence with and reports to the regulators, including the Prudential Regulation Authority ('PRA') and Financial Conduct Authority ('FCA');

   --    Reviewed reporting to the GAC and GRC in respect of compliance and legal matters; 
   --    Review a sample of legal correspondence with legal advisors; 

-- Enquiries of management and review of internal audit reports in so far as they related to the financial statements;

-- Obtain legal confirmations from legal advisors relating to material litigation and compliance matters;

-- Assessment of matters reported on the group's whistleblowing and 'Speak up' programmes and the results of management's investigation of such matters; in so far as they related to the financial statements;

-- Challenging assumptions and judgements made by management in its significant accounting estimates, in particular in relation to the determination of expected credit losses, and the impairment assessments of goodwill, intangible assets, the investment in BoCom, valuation of financial instruments, valuation of defined benefit pensions obligations and investment in subsidiaries (see related key audit matters below);

-- Obtaining confirmations from third parties to confirm the existence of a sample of transactions; and

-- Identifying and testing journal entries, including those posted with certain descriptions, posted and approved by the same individual, backdated journals or posted by infrequent and unexpected users.

There are inherent limitations in the audit procedures described above. We are less likely to become aware of instances of non-compliance with laws and regulations that are not closely related to events and transactions reflected in the financial statements. Also, the risk of not detecting a material misstatement due to fraud is higher than the risk of not detecting one resulting from error, as fraud may involve deliberate concealment by, for example, forgery or intentional misrepresentations, or through collusion.

Key audit matters

Key audit matters are those matters that, in the auditors' professional judgement, were of most significance in the audit of the financial statements of the current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) identified by the auditors, including those which had the greatest effect on: the overall audit strategy; the allocation of resources in the audit; and directing the efforts of the engagement team. These matters, and any comments we make on the results of our procedures thereon, were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters. This is not a complete list of all risks identified by our audit.

The impact of Covid-19 and valuation of financial instruments are new key audit matters this year. Otherwise, the key audit matters below are consistent with last year.

 
Impact of Covid-19 (group and company) 
 
The impact of the Covid-19 pandemic has resulted in unprecedented economic 
 conditions and resulting government support programmes and regulatory 
 interventions to support businesses and people. The Covid-19 pandemic 
 has also changed the way that companies operate their businesses, with 
 one of the most substantial impacts being the transition to remote 
 working. 
 A substantial proportion of HSBC's employees have been working remotely 
 during 2020, with some consequential changes on their processes and 
 the control environment, some of which were relevant for financial 
 reporting purposes. Our audit team has also been working remotely for 
 most of 2020, as have most of our teams auditing the Significant Subsidiaries 
 and operational centres. 
 The impact of the Covid-19 pandemic and resulting uncertainty has impacted 
 a number of the estimates in the group financial statements and company 
 financial statements. The impact on the most significant accounting 
 judgements and our audit is set out in the following other key audit 
 matters in this opinion: 
  *    Expected credit losses - Impairment on loans and 
       advances to customers; 
 
 
  *    Investment in associate - BoCom; 
 
 
  *    Impairment of goodwill and intangible assets; 
 
 
  *    Valuation of financial instruments; and 
 
 
  *    Impairment of investment in subsidiaries. 
 
We discussed our assessment of the impact of Covid-19 on HSBC's operations 
 and control environment with the GAC. We also explained how we planned 
 to execute our audit with substantially all of our audit team working 
 remotely. 
 
We engaged with the Board and management at HSBC in a manner consistent 
 with our previous audits, albeit remotely using video and telephone 
 calls. Substantially all of the information and audit evidence we need 
 for the HSBC audit is provided in electronic format. We shared information, 
 including the audit evidence provided to us by HSBC, using share-screen 
 functionality in video calls and our secure encrypted information sharing 
 software. Where we would have previously inspected physical evidence, 
 for example our stock counts of precious metals, these audit procedures 
 were performed virtually. 
 We understood and assessed the transition of HSBC employees to working 
 remotely on the control environment relevant to financial reporting, 
 and reflected this in our audit approach for new or changed processes 
 and controls. 
 Where the group undertook new business activities as a result of Covid-19, 
 for example, the government sponsored lending programmes, we assessed 
 the audit risks and designed appropriate audit procedures. 
 We were not able to visit any of the audit teams for the Significant 
 Subsidiaries and operational centres during our 2020 audit. However, 
 consistent with our experience with HSBC, we engaged with and directed 
 these teams in a manner consistent with our previous audits using video 
 conferencing and telephone calls. This included 'virtual visits' to 
 certain locations, in which we met with both the audit teams and local 
 management. To ensure we were satisfied with the audits performed by 
 the audit teams for the Significant Subsidiaries, we evaluated and 
 reviewed audit evidence by remotely reviewing electronic audit files 
 or using share-screen functionality in video conferencing. 
 
GAC Report, page 218. 
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Expected credit losses - Impairment of loans and advances (group) 
 
Determining expected credit losses ('ECL') involves management judgement 
 and is subject to a high degree of estimation uncertainty, both of 
 which have significantly increased as a result of Covid-19. 
 Management makes various assumptions when estimating ECL. The significant 
 assumptions that we focus on in our audit included those with greater 
 levels of management judgement and for which variations had the most 
 significant impact on ECL. Specifically these included, 
  *    forward looking economic scenarios and their 
       likelihoods; 
 
 
  *    customer risk ratings ('CRRs'), and probability of 
       defaults; and 
 
 
  *    the recoverability of credit impaired wholesale 
       exposures. 
 
 
 The modelling methodologies that use these assumptions, as well as 
 other data, to estimate ECL are complex and not standardised. The modelling 
 methodologies are developed using historical experience, which can 
 result in limitations in their reliability to appropriately estimate 
 ECL. These limitations are often addressed with adjustments, which 
 are inherently judgemental and subject to estimation uncertainty. 
 The impact of the Covid-19 pandemic has resulted in unprecedented economic 
 conditions that vary across countries and industry sectors. Covid-19 
 related government support programmes and regulatory interventions 
 have impacted economic factors such as GDP and unemployment, and consequently 
 the extent and timing of customer defaults. 
 These factors have increased the uncertainty around judgements made 
 in determining the severity and likelihood of macroeconomic variable 
 ('MEV') forecasts across the different economic scenarios used in ECL 
 models. Furthermore, these conditions are outside the bounds of historical 
 experience used to develop the models and where models produce plausible 
 results, resulting in significantly greater limitations in their reliability 
 to estimate ECLs. 
 Management has made significant adjustments to ECL to address these 
 limitations through management judgemental adjustments to modelled 
 outcomes. The nature and extent of these limitations and the resulting 
 changes to ECL varies across retail and wholesale portfolios globally. 
 In addition, certain models have been redeveloped during 2020. 
 The determination of CRRs is based on quantitative scorecards, with 
 qualitative adjustments for relevant factors. The extent of qualitative 
 adjustments has increased due to Covid-19. The uncertainty caused by 
 Covid-19 also increases judgement involved in estimating expected cash 
 flows and collateral valuations for specific impairments on credit 
 impaired wholesale exposures. 
 
We held discussions with the GAC covering governance and controls over 
 ECL, with a significant focus on the impact of Covid-19. We also discussed 
 a number of other areas, including: 
  *    the severity and likelihood of MEV forecasts in 
       economics scenarios, across countries for the impact 
       of Covid-19, and specifically for the UK and Hong 
       Kong in relation to the geopolitical risks relating 
       to the UK's withdrawal from the EU and US-China 
       relations; 
 
 
  *    the determination and migration of customer risk 
       ratings; 
 
 
  *    assumptions around the recoverability of significant 
       wholesale exposures; 
 
 
  *    the identification and assessment of model 
       limitations and resulting changes and adjustments to 
       ECL, in particular for approaches adopted in response 
       to Covid-19; 
 
 
  *    models that were redeveloped during the year; 
 
 
  *    model validation and monitoring; and 
 
 
  *    the disclosures made to explain ECL, in particular 
       the impact of Covid-19 on determining ECL and the 
       resulting estimation uncertainty. 
 
We assessed the design of governance and controls over the estimation 
 of ECLs, as well as testing how effectively they operated. We observed 
 management's review and challenge governance forums for (1) the determination 
 of MEV forecasts and their likelihood for different economic scenarios, 
 and (2) the assessment of ECL for Retail and Wholesale portfolios, 
 including the assessment of model limitations and approval of any resulting 
 adjustments to modelled outcomes. 
 We also tested controls over: 
  *    model validation and monitoring; 
 
 
  *    credit reviews that determine CRRs for wholesale 
       customers; 
 
 
  *    the input of critical data into source systems and 
       the flow and transformation of critical data from 
       source systems to the impairment models; and 
 
 
  *    the calculation and approval of management 
       judgemental adjustments to modelled outcomes. 
 
 
 We involved our economic experts in assessing the reasonableness of 
 the severity and likelihood of MEV forecasts. These assessments considered 
 the sensitivity of ECLs to variations in the severity and likelihood 
 of MEVs for different economic scenarios. 
 We involved our modelling experts in assessing the appropriateness 
 of modelling methodologies that were redeveloped during the year, and 
 for a sample of those models, we independently reperformed the modelling 
 for certain aspects of the ECL calculation. We also assessed the appropriateness 
 of modelling methodologies that did not change during the year, giving 
 specific consideration to Covid-19 and whether management judgemental 
 adjustments were needed. In addition, we performed testing over: 
  *    the compliance of ECL methodologies and assumptions 
       with the requirements of IFRS9; 
 
 
  *    a sample of critical data used in the year end ECL 
       calculation and to estimate management judgemental 
       adjustments; 
 
 
  *    critical data, assumptions and discounted cash flows 
       for a sample of credit impaired wholesale exposures; 
       and 
 
 
  *    a sample of CRRs applied to wholesale exposures, 
       including our credit experts assessing a sample by 
       comparing to external sources. 
 
 
 We evaluated and tested the Credit Risk disclosures made in the Annual 
 Report and Accounts 2020. 
 
 
  *    Credit risk disclosures, page 119. 
 
 
  *    GAC Report, page 220. 
 
 
  *    Note 1.2(d): Financial instruments measured at 
       amortised cost, page 292. 
 
 
  *    Note 1.2(i): Impairment of amortised cost and FVOCI 
       financial assets, page 293. 
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Investment in associate - BoCom (group) 
 
At 31 December 2020, the market value of the investment in BoCom, based 
 on the share price, was $13.7bn lower than the carrying value of $21.2bn. 
 This is an indicator of potential impairment. An impairment test was 
 performed by management, with supporting sensitivity analysis, using 
 a value in use ('VIU') model. The VIU was $0.6bn in excess of the carrying 
 value. On this basis, management concluded no impairment was required 
 and the share of BoCom's profits has been recognised in the consolidated 
 income statement. 
 The methodology in the VIU model is dependent on various assumptions, 
 both short term and long term in nature. These assumptions, which are 
 subject to estimation uncertainty, are derived from a combination of 
 management's judgement, analysts' forecasts and market data. The significant 
 assumptions that we focused our audit on were those with greater levels 
 of management judgement and for which variations had the most significant 
 impact on the VIU. Specifically, these included 
  *    discount rates; 
 
 
  *    forecast operating income; 
 
 
  *    long term growth rates; 
 
 
  *    future expected credit losses; 
 
 
  *    effective tax rates; and 
 
 
  *    regulatory capital requirements. 
 
We discussed the appropriateness of the VIU methodology and significant 
 assumptions with the GAC, giving consideration to the macroeconomic 
 environment, as well as Covid-19 and the outlook for the Chinese banking 
 market. We considered reasonably possible alternatives for the significant 
 assumptions. We also discussed the disclosures made in relation to 
 BoCom, including the use of sensitivity analysis to explain estimation 
 uncertainty and the conditions that would result in an impairment being 
 recognised. 
 
We tested controls in place over significant assumptions and the model 
 used to determine the VIU. We assessed the appropriateness of the methodology 
 used, and the mathematical accuracy of the calculations, to estimate 
 the VIU. In respect of the significant assumptions, our testing included 
 the following: 
  *    Challenging the basis for determining significant 
       assumptions and, where relevant, their 
       interrelationships; 
 
 
  *    Obtaining and evaluating evidence where available for 
       critical data relating to significant assumptions, 
       from a combination of historic experience, external 
       market information, third-party sources including 
       analyst reports, information from BoCom management 
       and historical publicly available BoCom financial 
       information; 
 
 
  *    Assessing the sensitivity of the VIU to reasonable 
       variations in significant assumptions, both 
       individually and in aggregate; and 
 
 
  *    Determining a reasonable range for the discount rate 
       used within the model, with the assistance of our 
       valuation experts, and comparing it to the discount 
       rate used by management. 
 
 
 We observed meetings in April, May, September and November 2020 between 
 management and senior BoCom executive management, held specifically 
 to identify facts and circumstances impacting assumptions relevant 
 to the determination of the VIU. 
 We evaluated and tested the disclosures made in the Annual Report and 
 Accounts 2020 in relation to BoCom. 
 
 
  *    GAC Report, page 221. 
 
 
  *    Note 1.2(a): Critical accounting estimates and 
       judgements, page 291. 
 
 
  *    Note 18 Interests in associates and joint ventures, 
       page 331. 
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Impairment of goodwill and intangible assets (group) 
 
The impact of the Covid-19 pandemic has resulted in unprecedented economic 
 conditions, impacting the performance of HSBC in both 2020 and the 
 outlook into 2021 and beyond. This is considered by management to be 
 an indicator of impairment. 
 An impairment test was performed by management, with supporting sensitivity 
 analysis, using the higher of value in use ('VIU') and fair value less 
 cost to sell. Management predominantly used VIU in its impairment tests, 
 unless it believed that fair value less cost to sell would result in 
 a higher recoverable amount for any cash generating unit ('CGU'). The 
 impairment test resulted in impairment charges of $1.3bn and $41m for 
 software intangibles and goodwill being recognised respectively for 
 certain CGUs. For the remaining CGUs, where the recoverable amount 
 was higher than the carrying value, no impairment was recorded. The 
 remaining goodwill and software intangibles on the balance sheet at 
 31 December 2020 are $5.9bn and $4.5bn respectively. 
 The methodology in the models is dependent on various assumptions, 
 both short term and long term in nature. These assumptions, which are 
 subject to estimation uncertainty, are derived from a combination of 
 management's judgement, experts engaged by management and market data. 
 The significant assumptions that we focused our audit on were those 
 with greater levels of management judgement and for which variations 
 had the most significant impact on the recoverable amount. Specifically, 
 these included HSBC's annual operating plan (AOP) for 2021 to 2025 
 including revenue forecasts and cost reduction targets, regulatory 
 capital requirements, long term growth rates and discount rates. 
 
We discussed the appropriateness of methodologies used and significant 
 assumptions with the GAC, giving consideration to the macroeconomic 
 environment, as well as Covid-19 and HSBC's strategy. We considered 
 reasonably possible alternatives for significant assumptions. We also 
 discussed the disclosures made in relation to goodwill and software 
 intangibles, including the use of sensitivity analysis to explain estimation 
 uncertainty and the conditions that would result in an impairment being 
 recognised. 
 
We tested controls in place over significant assumptions and the model 
 used to determine VIUs and fair values. We assessed the appropriateness 
 of the CGUs and the methodology used, and the mathematical accuracy 
 of the calculations, to estimate the recoverable amounts. In respect 
 of the significant assumptions, our testing included the following: 
  *    challenging the achievability of management's AOP and 
       the prospects for HSBC's businesses; 
 
 
  *    obtaining and evaluating evidence where available for 
       critical data relating to significant assumptions, 
       from a combination of historic experience and 
       external market and other financial information; 
 
 
  *    assessing whether the cash flows included in the 
       model were in accordance with the relevant accounting 
       standard; 
 
 
  *    assessing the sensitivity of the VIU to reasonable 
       variations in significant assumptions, both 
       individually and in aggregate; and 
 
 
  *    determining a reasonable range for the discount rate 
       used within the model, with the assistance of our 
       valuation experts, and comparing it to the discount 
       rate used by management. 
 
 
 We evaluated and tested the disclosures made in the Annual Report and 
 Accounts 2020 in relation to goodwill and software intangibles. 
 
 
  *    GAC Report, page 221. 
 
 
  *    Note 1.2(a): Critical accounting estimates and 
       judgements, page 290. 
 
 
  *    Note 1.2(n): Critical accounting estimates and 
       judgements, page 299. 
 
 
  *    Note 21: Goodwill and intangible assets, page 338. 
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Valuation of financial instruments (group) 
 
The financial instruments held by the group range from those that are 
 traded daily on active markets with quoted prices, to more complex 
 and bespoke positions. The valuation of financial instruments can require 
 the use of prices or inputs which are not readily observable in the 
 market. Where significant pricing inputs are unobservable, the financial 
 instruments are classified as Level 3 (L3), per the IFRS 13 fair value 
 hierarchy. Determining unobservable inputs in fair value measurement 
 involves management judgement and is subject to a high degree of estimation 
 uncertainty. 
 The most material L3 financial instruments which are dependent on 
 unobservable inputs are the group's holding of $11.0bn of private equity 
 (PE) investments held by the Global Banking and Markets and the Insurance 
 businesses. The group also holds $758m of similar investments in the 
 pension scheme assets for HSBC (UK) Bank plc. Covid-19 has resulted 
 in markets being more volatile. The level of judgement surrounding 
 the valuation of PE investments increases in times of heightened market 
 volatility. 
 Fair value of the group's PE investments is estimated using commonly 
 accepted valuation methodologies, which are set out in the International 
 Private Equity and Venture Capital Valuation Guidelines and includes 
 the use of net asset value (NAV) statements from fund managers, the 
 price of recent investments, the use of market comparables or discounted 
 cash flow models. The fair value of most PE investments are based on 
 NAV statements provided by fund managers. 
 
We discussed with the GAC the appropriateness of the PE valuation approaches 
 for PE investments. We also discussed the governance and controls over 
 determining fair values, in particular, when markets are more volatile. 
 
We tested controls in place, including those relating to the assessment 
 of valuations based on NAV statements and the fund managers that provide 
 them. 
 For fair values based on NAV statements from fund managers, we inspected 
 NAV statements and engaged our valuation experts to test management's 
 assessment of the reliability of those valuations. For these valuations, 
 we also: 
  *    compared fair value movements to movements in 
       relevant market information, such as industry 
       indices; 
 
 
  *    agreed NAV statements from fund managers to audited 
       fund financial statements where they were available; 
       and 
 
 
  *    performed back testing of fair values to any recent 
       transactions. 
 
 
 We evaluated the adequacy and extent of disclosures made in the Annual 
 Report and Accounts 2020 in relation to valuation of L3 financial instruments. 
 
 
  *    GAC Report, page 221. 
 
 
  *    Note 1.2(c): Critical accounting estimates and 
       judgements, page 292. 
 
 
  *    Note 12: Fair values of financial instruments carried 
       at fair value, page 314. 
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Impairment of investments in subsidiaries (company) 
 
The impact of the Covid-19 pandemic has resulted in unprecedented economic 
 conditions, impacting the performance of HSBC in both 2020 and the 
 outlook into 2021 and beyond. This is considered by management to be 
 an indicator of impairment on the investment in subsidiaries. 
 Management compared the net assets to the carrying value of each subsidiary. 
 Where the net assets did not support the carrying value or the subsidiary 
 made a loss during the period, management estimated the recoverable 
 amount using the higher of value in use ('VIU') or fair value less 
 cost to sell. Management predominantly used VIU in its impairment tests, 
 unless it believed that fair value would result in a higher recoverable 
 amount for any subsidiary. The impairment test resulted in impairment 
 charges of $435m in relation to HSBC Overseas Holdings (UK) limited. 
 The remaining investment in subsidiaries was $158bn at 31 December 
 2020. 
 The methodology in the models used to estimate the recoverable amount 
 is dependent on various assumptions, both short term and long term 
 in nature. These assumptions, which are subject to estimation uncertainty, 
 are derived from a combination of management's judgement, experts engaged 
 by management and market data. The significant assumptions that we 
 focused our audit on were those with greater levels of management judgement 
 and for which variations had the most significant impact on the recoverable 
 amount. Specifically, these included HSBC's AOP for 2021 to 2025 including 
 revenue forecasts and cost reduction targets, regulatory capital requirements, 
 long term growth rates and discount rates. 
 
We discussed the appropriateness of methodologies used and significant 
 assumptions with the GAC, giving consideration to the macroeconomic 
 environment, as well as Covid-19 and HSBC's strategy. We considered 
 reasonably possible alternatives for significant assumptions. We also 
 discussed the disclosures made in relation to investment in subsidiaries, 
 including the use of sensitivity analysis to explain estimation uncertainty 
 and the conditions that would result in an impairment being recognised. 
 
We tested controls in place over significant assumptions and the model 
 used to determine the recoverable amounts. We assessed the appropriateness 
 of the methodology used, and the mathematical accuracy of the calculations, 
 to estimate the recoverable amounts. In respect of the significant 
 assumptions, our testing included the following: 
  *    challenging the achievability of management's AOP and 
       the prospects for HSBC's businesses; 
 
 
  *    obtaining and evaluating evidence where available for 
       critical data relating to significant assumptions, 
       from a combination of historic experience and 
       external market and other financial information; 
 
 
  *    assessing whether the cash flows included in the 
       model were in accordance with the relevant accounting 
       standard; 
 
 
  *    assessing the sensitivity of the VIU to reasonable 
       variations in significant assumptions, both 
       individually and in aggregate; and 
 
 
  *    determining a reasonable range for the discount rate 
       used within the model, with the assistance of our 
       valuation experts, and comparing it to the discount 
       rate used by management. 
 
 
 We evaluated and tested the disclosures made in the Annual Report and 
 Accounts 2020 in relation to investment in subsidiaries. 
 
 *    Note 19: Investments in subsidiaries, page 335. 
 
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Valuation of defined benefit pensions obligations (group) 
 
The group has a defined benefit obligation of $44bn, of which $33bn 
 relates to HSBC Bank (UK) pension scheme. 
 The valuation of the defined benefit obligation for HSBC Bank (UK) 
 is dependent on a number of actuarial assumptions. Management uses 
 an actuarial expert to determine the valuation of the defined benefit 
 obligation. The expert uses a valuation methodology that requires a 
 number of market based inputs and other financial and demographic assumptions. 
 The significant assumptions that we focused our audit on were those 
 with greater levels of management judgement and for which variations 
 had the most significant impact on the liability. Specifically, these 
 included the discount rate, inflation rate and mortality rate. 
 
We discussed with the GAC the methodologies and significant assumptions 
 used by management to determine the value of the defined benefit obligation. 
 
We tested controls in place over the methodologies and the significant 
 assumptions. We also evaluated the objectivity and competence of management's 
 expert involved in the valuation of the defined benefit obligation. 
 We assessed the appropriateness of the methodology used, and the mathematical 
 accuracy of the calculations, to estimate the liability. In respect 
 of the significant assumptions, our actuarial experts understood the 
 judgements made by management and management's actuarial expert in 
 determining the significant assumptions, and compared these assumptions 
 to our independently compiled expected ranges based on market observable 
 indices and our market experience. We also tested the members data 
 used in calculating the obligation. 
 We evaluated and tested the disclosures made in the Annual Report 
 and Accounts 2020 in relation to defined benefit pension obligation. 
 
 
  *    GAC Report, page 221. 
 
 
  *    Note 1.2(k): Critical accounting estimates and 
       judgements, page 298. 
 
 
  *    Note 5: Employee compensation and benefits, page 301. 
------------------------------------------------------------------------------- 
 
 
IT access management (group) 
 
HSBC has operations across a number of countries supporting a wide 
 range of products and services, resulting in an IT environment that 
 is large, complex and increasingly reliant on third parties. HSBC's 
 financial reporting processes rely upon a significant element of this 
 IT environment, both within Finance and the business and operations 
 more broadly. 
 Access management controls are an important part of the IT environment 
 to ensure both access and changes made to systems and data are appropriate. 
 Our audit approach planned to rely extensively on the effectiveness 
 of IT access management controls. 
 As part of our audit work in prior periods, control deficiencies were 
 identified in relation to IT access management for systems and data 
 relevant to financial reporting. Management has an ongoing remediation 
 programme to address these matters. 
 
The significance of IT access management to our audit was discussed 
 at GAC meetings during the year, as well as progress on management's 
 remediation programme, control deficiencies identified and our related 
 audit responses. 
 
IT access management controls were tested for systems and data relevant 
 to financial reporting that we planned to rely upon as part of our 
 audit. Specifically we tested controls over: 
  *    authorising new access requests; 
 
 
  *    the timely removal of access rights; 
 
 
  *    periodic monitoring of the appropriateness of access 
       rights to systems and data; 
 
 
  *    restricting highly privileged access to appropriate 
       personnel; 
 
 
  *    the accuracy of information about IT users to 
       facilitate access management; 
 
 
  *    segregation of access across IT and business 
       functions; 
 
 
  *    changes made to systems and data; and 
 
 
  *    understanding and assessing reliance on third parties, 
       including Service Organisation controls reports. 
 
 
 We also independently assessed password policies and system configurations, 
 and performed substantive audit procedures in relation to access right 
 removal, privileged access, IT user information and segregation of 
 duties. 
 We performed further testing where control deficiencies were identified, 
 including: 
  *    where inappropriate access was identified, we 
       understood and assessed the nature of the access, and 
       obtained additional evidence on the appropriateness 
       of activities performed; and, 
 
 
  *    we identified and tested compensating business 
       controls and performed other audit procedures where 
       IT compensating controls were not sufficient to 
       address the audit risk. 
 
 *    Effectiveness of internal controls, page 260. 
 
---------------------------------------------------------------------------- 
 

Materiality

The scope of our audit was influenced by our application of materiality. We set certain quantitative thresholds for materiality. These, together with qualitative considerations, helped us to determine the scope of our audit and the nature, timing and extent of our audit procedures on the individual financial statement line items and disclosures and in evaluating the effect of misstatements, both individually and in aggregate on the financial statements as a whole.

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:

 
 
Overall materiality   $900m (2019: $1,000m).                        $855m (2019: $900m). 
--------------------  --------------------------------------------  ----------------------------- 
How we determined     5% of a three year average of adjusted        0.75% of total assets. 
 it                    profit before tax.                            This would result 
                                                                     in an overall materiality 
                                                                     of $1.9bn and was 
                                                                     therefore reduced 
                                                                     below this materiality 
                                                                     for the group. 
--------------------  --------------------------------------------  ----------------------------- 
Rationale for         We believe a standard benchmark of 5%         A benchmark of total 
 benchmark applied     of adjusted profit before tax is an           assets has been used 
                       appropriate quantitative indicator of         as the company's 
                       materiality, although certain items           primary purpose is 
                       could also be material for qualitative        to act as a holding 
                       reasons. This benchmark is standard           company with investments 
                       for listed entities and consistent with       in the group's subsidiaries, 
                       the wider industry.                           not to generate operating 
                       We selected adjusted profit because,          profits and therefore 
                       as discussed on page 77, management           a profit based measure 
                       believes it better reflects the performance   is not relevant. 
                       of the group. We excluded the adjustments 
                       made by management on page 311 for certain 
                       customer redress programmes and fair 
                       value movements of financial instruments, 
                       as in our opinion they are recurring 
                       items that form part of ongoing business 
                       performance.Whilst adjusted profit before 
                       tax is still considered the most suitable 
                       benchmark, we have used a three year 
                       average to reflect the significant impact 
                       Covid-19 has had on performance in 2020. 
--------------------  --------------------------------------------  ----------------------------- 
 

We use performance materiality to reduce to an appropriately low level the probability that the aggregate of uncorrected and undetected misstatements exceeds overall materiality. Specifically, we use performance materiality in determining the scope of our audit and the nature and extent of our testing of account balances, classes of transactions and disclosures, for example in determining sample sizes. Our performance materiality was 75% of overall materiality, amounting to $675m (2019: $750m) for the group financial statements and $641m (2019: $675m) for the company financial statements. In determining the performance materiality, we considered a number of factors - the history of misstatements, our risk assessment and aggregation risk, and the effectiveness of controls.

For each component in the scope of our group audit, we allocated a materiality that is less than our overall group materiality. The range of materiality allocated across components was between $60m and $855m. Certain components were audited to a local statutory audit materiality that was less than the materiality we allocated them.

We agreed with the GAC that we would report to them misstatements identified during our group and company audit above $45m (2019: $50m), as well as misstatements below those amounts that, in our view, warranted reporting for qualitative reasons.

How we tailored the audit scope

We tailored the scope of our audit to ensure that we performed enough work to be able to give an opinion on the financial statements as a whole, reflecting the structure of the group and the company, the processes and controls relevant to financial reporting, and the industry in which they operate. Our audit approach incorporated a number of key aspects:

(1) Audit approach to HSBC's global businesses

We designed audit approaches for the products and services that substantially make up HSBC's global businesses, such as lending, deposits and derivatives. These global business approaches were designed by partners and team members who are specialists in the relevant businesses. These approaches were provided to the audit partners and teams around the world that contributed to the group audit.

(2) Audit work for Significant Subsidiaries:

Through our risk assessment and scoping we identified certain entities (collectively the Significant Subsidiaries) for which we obtained audit opinions. We obtained full scope audit opinions for Hongkong and Shanghai Banking Corporation Limited, HSBC Bank plc, HSBC UK Bank plc, HSBC North America Holdings Ltd, HSBC Bank Canada and HSBC Mexico S.A. We obtained audit opinions over specific balances for HSBC Global Services (UK) Limited and HSBC Group Management Services Limited and HSBC Bank Middle East Limited - UAE Operations. The audits for HSBC Bank plc, HSBC UK Bank plc, HSBC Global Services (UK) Limited and HSBC Group Management Services Limited were performed by other PwC teams in the UK. All other audits were performed by other PwC network firms.

We worked with the Significant Subsidiaries in 2020 to develop an approach for rotating certain smaller locations in and out of scope over a number of reporting periods. These locations, which are subject to local external audits, are individually relatively small compared to the group. Notwithstanding their size, the rotational approach is designed to ensure that over time these locations are subject to audit work as part of the group audit. India was removed from the scope of the Hongkong and Shanghai Banking Corporation audit for 2020 and Singapore was included.

We asked the partners and teams reporting to us on the Significant Subsidiaries to work to assigned materiality levels reflecting the size of the operations they audited. The performance materiality levels ranged from $45m to $641m. Certain Significant Subsidiaries were audited to a local statutory audit materiality that was less than our overall group materiality.

We were in active dialogue throughout the year with the partners and teams responsible for the audits of the Significant Subsidiaries. This included consideration of how they planned and performed their work, including their use of the global business approaches. We attended Audit Committee meetings for some of Significant Subsidiaries. We also attended meetings with management in each of these Significant Subsidiaries at the year-end.

The audit of The Hongkong and Shanghai Banking Corporation in Hong Kong relied upon work performed by other teams in Hong Kong and the PwC network firms in Malaysia, mainland China and Singapore. Similarly, the audit of HSBC Bank plc and HSBC UK Bank plc in the UK relied upon work performed by other teams in the UK and the PwC network firms in France and Germany. We considered how the audit partners and teams for the Significant Subsidiaries instructed and provided oversight to the work performed in these locations. Collectively, PwC network firms completed audit procedures covering 88% of assets and 73% of total operating income.

(3) Audit work performed at Operations Centres

A significant amount of the operational processes and controls which are critical to financial reporting are undertaken in operations centres run by Digital Business Services ('DBS') across 12 different locations. Financial reporting processes are performed in HSBC's four Finance Operations Centres. We coordinated and provided oversight on the audit work performed by PwC teams in the UK, Poland, China, Sri Lanka, Malaysia, India and the Philippines. This work was relied upon by us, as well as the PwC teams auditing the Significant Subsidiaries.

(4) Audit procedures undertaken at a group level and on the company

We ensured that appropriate further work was undertaken for the HSBC group and company. This work included auditing, for example, the impairment assessment of goodwill and intangible assets, the consolidation of the group's results, the preparation of the financial statements, certain disclosures within the Directors' remuneration report, litigation provisions and exposures, taxation, and management's entity level and oversight controls relevant to financial reporting. Subsidiaries' balances that were not identified as part of a Significant Subsidiary were subject to procedures which mitigated the risk of material misstatement, including testing of entity level controls, information technology general controls, testing at the Operations Centre, analytical review procedures and understanding and assessing the outcome of local external audits.

(5) Using the work of others

We continued to make use of evidence provided by others. This included testing of controls performed by Global Internal Audit and management themselves in some low risk areas. We used the work of PwC experts, for example, valuation experts for our work around the assumptions used in the impairment assessment over goodwill and actuaries on the estimates used in determining pension liabilities. An increasing number of controls are operated on behalf of HSBC by third parties. We rely on audit evidence that is scoped and provided by other auditors that are engaged by those third parties. For example, we obtain a report evidencing the testing of external systems and controls supporting HSBC's payroll and HR processes.

Conclusions relating to going concern

Our evaluation of the directors' assessment of the group's and the company's ability to continue to adopt the going concern basis of accounting included:

-- Performing a risk assessment to identify factors that could impact the going concern basis of accounting, including the impact of Covid-19 and geopolitical risks.

-- Understanding and evaluating the group's financial forecasts and the group's stress testing of liquidity and regulatory capital, including the severity of the stress scenarios that were used.

-- Reading and evaluating the adequacy of the disclosures made in the financial statements in relation to going concern.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the group's and the company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

In auditing the financial statements, we have concluded that the directors' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

However, because not all future events or conditions can be predicted, this conclusion is not a guarantee as to the group's and the company's ability to continue as a going concern.

In relation to the group's and the company's reporting on how they have applied the UK Corporate Governance Code, we have nothing material to add or draw attention to in relation to the directors' statement in the financial statements about whether the directors considered it appropriate to adopt the going concern basis of accounting.

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of this report.

Reporting on other information

The other information comprises all of the information in the Annual Report other than the financial statements and our auditors' report thereon. The directors are responsible for the other information. Our opinion on the financial statements does not cover the other information and, accordingly, we do not express an audit opinion or, except to the extent otherwise explicitly stated in this report, any form of assurance thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit, or otherwise appears to be materially misstated. If we identify an apparent material inconsistency or material misstatement, we are required to perform procedures to conclude whether there is a material misstatement of the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report based on these responsibilities.

With respect to the Strategic Report and Report of the Directors', we also considered whether the disclosures required by the UK Companies Act 2006 have been included.

Based on our work undertaken in the course of the audit, the Companies Act 2006 requires us also to report certain opinions and matters as described below.

Strategic Report and Report of the Directors

In our opinion, based on the work undertaken in the course of the audit, the information given in the Strategic Report and Report of the Directors' for the year ended 31 December 2020 is consistent with the financial statements and has been prepared in accordance with applicable legal requirements.

In light of the knowledge and understanding of the group and company and their environment obtained in the course of the audit, we did not identify any material misstatements in the Strategic Report and Report of the Directors.

Directors' Remuneration

In our opinion, the part of the Directors' Remuneration Report to be audited has been properly prepared in accordance with the Companies Act 2006.

Corporate governance statement

The Listing Rules require us to review the directors' statements in relation to going concern, longer-term viability and that part of the corporate governance statement relating to the company's compliance with the provisions of the UK Corporate Governance Code specified for our review. Our additional responsibilities with respect to the corporate governance statement as other information are described in the Reporting on other information section of this report.

Based on the work undertaken as part of our audit, we have concluded that each of the following elements of the corporate governance statement is materially consistent with the financial statements and our knowledge obtained during the audit and we have nothing material to add or draw attention to in relation to:

-- The directors' confirmation that they have carried out an assessment of the emerging and principal risks;

-- The disclosures in the Annual Report and Accounts that describe those principal risks, what procedures are in place to identify emerging risks and an explanation of how these are being managed or mitigated;

-- The directors' statement in the financial statements about whether they considered it appropriate to adopt the going concern basis of accounting in preparing them, and their identification of any material uncertainties to the group's and company's ability to continue to do so over a period of at least twelve months from the date of approval of the financial statements;

-- The directors' explanation as to their assessment of the group's and company's prospects, the period this assessment covers and why the period is appropriate; and

-- The directors' statement as to whether they have a reasonable expectation that the company will be able to continue in operation and meet its liabilities as they fall due over the period of its assessment, including any related disclosures drawing attention to any necessary qualifications or assumptions.

Our review of the directors' statement regarding the longer-term viability of the group was substantially less in scope than an audit and only consisted of making inquiries and considering the directors' process supporting their statement; checking that the statement is in alignment with the relevant provisions of the UK Corporate Governance Code; and considering whether the statement is consistent with the financial statements and our knowledge and understanding of the group and company and their environment obtained in the course of the audit.

In addition, based on the work undertaken as part of our audit, we have concluded that each of the following elements of the corporate governance statement is materially consistent with the financial statements and our knowledge obtained during the audit:

-- The directors' statement that they consider the Annual Report, taken as a whole, is fair, balanced and understandable, and provides the information necessary for the members to assess the group's and company's position, performance, business model and strategy;

-- The section of the Annual Report that describes the review of effectiveness of risk management and internal control systems; and

   --    The section of the Annual Report describing the work of the GAC. 

We have nothing to report in respect of our responsibility to report when the directors' statement relating to the company's compliance with the Code does not properly disclose a departure from a relevant provision of the Code specified under the Listing Rules for review by the auditors.

Responsibilities for the financial statements and the audit

Responsibilities of the directors for the financial statements

As explained more fully in the Directors' responsibilities statement, the directors are responsible for the preparation of the financial statements in accordance with the applicable framework and for being satisfied that they give a true and fair view. The directors are also responsible for such internal control as they determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the directors are responsible for assessing the group's and the company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the directors either intend to liquidate the group or the company or to cease operations, or have no realistic alternative but to do so.

Auditors' responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditors' report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Our audit testing might include testing complete populations of certain transactions and balances, possibly using data auditing techniques. However, it typically involves selecting a limited number of items for testing, rather than testing complete populations. We will often seek to target particular items for testing based on their size or risk characteristics. In other cases, we will use audit sampling to enable us to draw a conclusion about the population from which the sample is selected.

A further description of our responsibilities for the audit of the financial statements is located on the FRC's website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditors' report.

Use of this report

This report, including the opinions, has been prepared for and only for the company's members as a body in accordance with Chapter 3 of Part 16 of the Companies Act 2006 and for no other purpose. We do not, in giving these opinions, accept or assume responsibility for any other purpose or to any other person to whom this report is shown or into whose hands it may come save where expressly agreed by our prior consent in writing.

Other required reporting

Companies Act 2006 exception reporting

Under the Companies Act 2006 we are required to report to you if, in our opinion:

   --    we have not obtained all the information and explanations we require for our audit; or 

-- adequate accounting records have not been kept by the company, or returns adequate for our audit have not been received from branches not visited by us; or

   --    certain disclosures of directors' remuneration specified by law are not made; or 

-- the financial statements and the part of the Directors' Remuneration Report to be audited are not in agreement with the accounting records and returns.

We have no exceptions to report arising from this responsibility.

Appointment

Following the recommendation of the GAC, we were appointed by the members on 31 March 2015 to audit the financial statements for the year ended 31 December 2015 and subsequent financial periods. The period of total uninterrupted engagement is six years, covering the years ended 31 December 2015 to 31 December 2020.

   Scott Berryman   (Senior Statutory Auditor) 

for and on behalf of PricewaterhouseCoopers LLP

Chartered Accountants and Statutory Auditors

London

23 February 2021

 
Financial statements 
                                           Page 
Consolidated income statement               278 
                                           ---- 
Consolidated statement of comprehensive 
 income                                     279 
                                           ---- 
Consolidated balance sheet                  280 
                                           ---- 
Consolidated statement of cash 
 flows                                      281 
                                           ---- 
Consolidated statement of changes 
 in equity                                  283 
                                           ---- 
HSBC Holdings income statement              284 
                                           ---- 
HSBC Holdings statement of comprehensive 
 income                                     284 
                                           ---- 
HSBC Holdings balance sheet                 285 
                                           ---- 
HSBC Holdings statement of cash 
 flows                                      286 
                                           ---- 
HSBC Holdings statement of changes 
 in equity                                  287 
-----------------------------------------  ---- 
 
 
Consolidated income statement 
for the year ended 31 December 
                                                                   2020      2019        2018 
                                                       Notes*        $m        $m          $m 
-----------------------------------------------------  ------  --------  --------  ---------- 
Net interest income                                              27,578    30,462    30,489 
-----------------------------------------------------  ------  --------  --------  -------- 
- interest income(1,2)                                           41,756    54,695    49,609 
-----------------------------------------------------  ------ 
- interest expense(3)                                          (14,178)  (24,233)  (19,120) 
-----------------------------------------------------  ------  --------  --------  -------- 
Net fee income                                           2       11,874    12,023    12,620 
-----------------------------------------------------  ------  --------  --------  -------- 
- fee income                                                     15,051    15,439    16,044 
-----------------------------------------------------  ------ 
- fee expense                                                   (3,177)   (3,416)   (3,424) 
-----------------------------------------------------  ------  --------  --------  -------- 
Net income from financial instruments held 
 for trading or managed on a fair value basis            3        9,582    10,231     9,531 
-----------------------------------------------------  ------  --------  --------  -------- 
Net income/(expense) from assets and liabilities 
 of insurance businesses, including related 
 derivatives, measured at fair value through 
 profit or loss                                          3        2,081     3,478   (1,488) 
-----------------------------------------------------  ------  --------  --------  -------- 
Changes in fair value of designated debt and 
 related derivatives(4)                                  3          231        90      (97) 
-----------------------------------------------------  ------  --------  --------  -------- 
Changes in fair value of other financial instruments 
 mandatorily measured at fair value through 
 profit or loss                                          3          455       812       695 
-----------------------------------------------------  ------  --------  --------  -------- 
Gains less losses from financial investments                        653       335       218 
-----------------------------------------------------  ------  --------  --------  -------- 
Net insurance premium income                             4       10,093    10,636    10,659 
-----------------------------------------------------  ------  --------  --------  -------- 
Other operating income                                              527     2,957       960 
-----------------------------------------------------  ------  --------  --------  -------- 
Total operating income                                           63,074    71,024    63,587 
-----------------------------------------------------  ------  --------  --------  -------- 
Net insurance claims and benefits paid and 
 movement in liabilities to policyholders                4     (12,645)  (14,926)   (9,807) 
-----------------------------------------------------  ------  --------  --------  -------- 
Net operating income before change in expected 
 credit losses and other credit impairment charges               50,429    56,098    53,780 
-----------------------------------------------------  ------  --------  --------  -------- 
Change in expected credit losses and other 
 credit impairment charges                                      (8,817)   (2,756)   (1,767) 
-----------------------------------------------------  ------  --------  --------  -------- 
Net operating income                                             41,612    53,342    52,013 
-----------------------------------------------------  ------  --------  --------  -------- 
Employee compensation and benefits                       5     (18,076)  (18,002)  (17,373) 
-----------------------------------------------------  ------  --------  --------  -------- 
General and administrative expenses                            (11,115)  (13,828)  (15,353) 
-----------------------------------------------------  ------  --------  --------  -------- 
Depreciation and impairment of property, plant 
 and equipment and right-of-use assets(5)                       (2,681)   (2,100)   (1,119) 
-----------------------------------------------------  ------  --------  --------  -------- 
Amortisation and impairment of intangible assets                (2,519)   (1,070)     (814) 
-----------------------------------------------------  ------  --------  --------  -------- 
Goodwill impairment                                      21        (41)   (7,349)         - 
-----------------------------------------------------  ------  --------  --------  -------- 
Total operating expenses                                       (34,432)  (42,349)  (34,659) 
-----------------------------------------------------  ------  --------  --------  -------- 
Operating profit                                                  7,180    10,993    17,354 
-----------------------------------------------------  ------  --------  --------  -------- 
Share of profit in associates and joint ventures         18       1,597     2,354     2,536 
-----------------------------------------------------  ------  --------  --------  -------- 
Profit before tax                                                 8,777    13,347    19,890 
-----------------------------------------------------  ------  --------  --------  -------- 
Tax expense                                              7      (2,678)   (4,639)   (4,865) 
-----------------------------------------------------  ------  --------  --------  -------- 
Profit for the year                                               6,099     8,708    15,025 
-----------------------------------------------------  ------  --------  --------  -------- 
Attributable to: 
-----------------------------------------------------  ------  --------  --------  ---------- 
- ordinary shareholders of the parent company                     3,898     5,969    12,608 
-----------------------------------------------------  ------  --------  --------  -------- 
- preference shareholders of the parent company                      90        90        90 
-----------------------------------------------------  ------  --------  --------  -------- 
- other equity holders                                            1,241     1,324     1,029 
-----------------------------------------------------  ------  --------  --------  -------- 
- non-controlling interests                                         870     1,325     1,298 
-----------------------------------------------------  ------  --------  --------  -------- 
Profit for the year                                               6,099     8,708    15,025 
-----------------------------------------------------  ------  --------  --------  -------- 
                                                                      $         $           $ 
-----------------------------------------------------  ------  --------  --------  ---------- 
Basic earnings per ordinary share                        9         0.19      0.30      0.63 
-----------------------------------------------------  ------  --------  --------  -------- 
Diluted earnings per ordinary share                      9         0.19      0.30      0.63 
-----------------------------------------------------  ------  --------  --------  -------- 
 
   *   For Notes on the financial statements, see page 288. 

1 Interest income includes $35,293m (2019: $45,708m) of interest recognised on financial assets measured at amortised cost and $5,614m (2019: $8,259m) of interest recognised on financial assets measured at fair value through other comprehensive income.

2 Interest revenue calculated using the effective interest method comprises interest recognised on financial assets measured at either amortised cost or fair value through other comprehensive income.

3 Interest expense includes $12,426m (2019: $21,922m) of interest on financial instruments, excluding interest on financial liabilities held for trading or designated or otherwise mandatorily measured at fair value.

4 The debt instruments, issued for funding purposes, are designated under the fair value option to reduce an accounting mismatch.

5 Includes depreciation of the right-of-use assets of $1,029m (2019: $912m). Right-of-use assets have been recognised from 1 January 2019 following the adoption of IFRS 16. Comparatives have not been restated.

 
Consolidated statement of comprehensive income 
for the year ended 31 December 
                                                               2020     2019       2018 
                                                                 $m       $m         $m 
-----------------------------------------------------------  ------  -------  --------- 
Profit for the year                                           6,099    8,708   15,025 
-----------------------------------------------------------  ------  -------  ------- 
Other comprehensive income/(expense) 
-----------------------------------------------------------  ------  -------  --------- 
Items that will be reclassified subsequently to 
 profit or loss when specific conditions are met: 
-----------------------------------------------------------  ------  -------  --------- 
Debt instruments at fair value through other comprehensive 
 income                                                       1,750    1,152    (243) 
-----------------------------------------------------------  ------  -------  ------- 
- fair value gains/(losses)                                   2,947    1,793    (168) 
----------------------------------------------------------- 
- fair value gains transferred to the income statement 
 on disposal                                                  (668)    (365)     (95) 
----------------------------------------------------------- 
- expected credit (recoveries)/losses recognised 
 in the income statement                                         48      109     (94) 
----------------------------------------------------------- 
- income taxes                                                (577)    (385)      114 
-----------------------------------------------------------  ------  -------  ------- 
Cash flow hedges                                                471      206       19 
-----------------------------------------------------------  ------  -------  ------- 
- fair value gains/(losses)                                   (157)      551    (267) 
----------------------------------------------------------- 
- fair value (gains)/losses reclassified to the 
 income statement                                               769    (286)      317 
----------------------------------------------------------- 
- income taxes                                                (141)     (59)     (31) 
-----------------------------------------------------------  ------  -------  ------- 
Share of other comprehensive income/(expense) of 
 associates and joint ventures                                 (73)       21     (64) 
-----------------------------------------------------------  ------  -------  ------- 
- share for the year                                           (73)       21     (64) 
Exchange differences                                          4,855    1,044  (7,156) 
Items that will not be reclassified subsequently 
 to profit or loss: 
-----------------------------------------------------------  ------  -------  --------- 
Remeasurement of defined benefit asset/liability                834       13    (329) 
-----------------------------------------------------------  ------  -------  ------- 
- before income taxes                                         1,223     (17)    (388) 
----------------------------------------------------------- 
- income taxes                                                (389)       30       59 
-----------------------------------------------------------  ------  -------  ------- 
Changes in fair value of financial liabilities 
 designated at fair value upon initial recognition 
 arising from changes in own credit risk                        167  (2,002)    2,847 
-----------------------------------------------------------  ------  -------  ------- 
- before income taxes                                           190  (2,639)    3,606 
----------------------------------------------------------- 
- income taxes                                                 (23)      637    (759) 
-----------------------------------------------------------  ------  -------  ------- 
Equity instruments designated at fair value through 
 other comprehensive income                                     212      366     (27) 
-----------------------------------------------------------  ------  -------  ------- 
- fair value gains/(losses)                                     212      364     (71) 
----------------------------------------------------------- 
- income taxes                                                    -        2       44 
-----------------------------------------------------------  ------  -------  ------- 
Effects of hyperinflation                                       193      217      283 
-----------------------------------------------------------  ------  -------  ------- 
Other comprehensive income/(expense) for the period, 
 net of tax                                                   8,409    1,017  (4,670) 
-----------------------------------------------------------  ------  -------  ------- 
Total comprehensive income for the year                      14,508    9,725   10,355 
-----------------------------------------------------------  ------  -------  ------- 
Attributable to: 
-----------------------------------------------------------  ------  -------  --------- 
- ordinary shareholders of the parent company                12,146    6,838    8,083 
-----------------------------------------------------------  ------  -------  ------- 
- preference shareholders of the parent company                  90       90       90 
-----------------------------------------------------------  ------  -------  ------- 
- other equity holders                                        1,241    1,324    1,029 
-----------------------------------------------------------  ------  -------  ------- 
- non-controlling interests                                   1,031    1,473    1,153 
-----------------------------------------------------------  ------  -------  ------- 
Total comprehensive income for the year                      14,508    9,725   10,355 
-----------------------------------------------------------  ------  -------  ------- 
 
 
Consolidated balance sheet 
                                                                          At 
                                                                ---------------------- 
                                                                   31 Dec       31 Dec 
                                                                     2020         2019 
                                                        Notes*         $m           $m 
------------------------------------------------------  ------  ---------  ----------- 
Assets 
------------------------------------------------------  ------  ---------  ----------- 
 Cash and balances at central banks                               304,481    154,099 
------------------------------------------------------  ------  ---------  --------- 
 Items in the course of collection from other banks                 4,094      4,956 
------------------------------------------------------  ------  ---------  --------- 
 Hong Kong Government certificates of indebtedness                 40,420     38,380 
------------------------------------------------------  ------  ---------  --------- 
 Trading assets                                           11      231,990    254,271 
------------------------------------------------------  ------  ---------  --------- 
Financial assets designated and otherwise mandatorily 
 measured at fair value through profit or loss            14       45,553     43,627 
------------------------------------------------------  ------  ---------  --------- 
 Derivatives                                              15      307,726    242,995 
------------------------------------------------------  ------  ---------  --------- 
 Loans and advances to banks                                       81,616     69,203 
------------------------------------------------------  ------  ---------  --------- 
 Loans and advances to customers                                1,037,987  1,036,743 
------------------------------------------------------  ------  ---------  --------- 
 Reverse repurchase agreements - non-trading                      230,628    240,862 
------------------------------------------------------  ------  ---------  --------- 
 Financial investments                                    16      490,693    443,312 
------------------------------------------------------  ------  ---------  --------- 
 Prepayments, accrued income and other assets             22      156,412    136,680 
------------------------------------------------------  ------  ---------  --------- 
 Current tax assets                                                   954        755 
------------------------------------------------------  ------  ---------  --------- 
 Interests in associates and joint ventures               18       26,684     24,474 
------------------------------------------------------  ------  ---------  --------- 
 Goodwill and intangible assets                           21       20,443     20,163 
------------------------------------------------------  ------  ---------  --------- 
 Deferred tax assets                                      7         4,483      4,632 
------------------------------------------------------  ------  ---------  --------- 
 Total assets                                                   2,984,164  2,715,152 
------------------------------------------------------  ------  ---------  --------- 
Liabilities and equity 
------------------------------------------------------  ------  ---------  ----------- 
 Liabilities 
------------------------------------------------------  ------  ---------  ----------- 
 Hong Kong currency notes in circulation                           40,420     38,380 
------------------------------------------------------  ------  ---------  --------- 
 Deposits by banks                                                 82,080     59,022 
------------------------------------------------------  ------  ---------  --------- 
 Customer accounts                                              1,642,780  1,439,115 
------------------------------------------------------  ------  ---------  --------- 
 Repurchase agreements - non-trading                              111,901    140,344 
------------------------------------------------------  ------  ---------  --------- 
 Items in the course of transmission to other banks                 4,343      4,817 
------------------------------------------------------  ------  ---------  --------- 
 Trading liabilities                                      23       75,266     83,170 
------------------------------------------------------  ------  ---------  --------- 
 Financial liabilities designated at fair value           24      157,439    164,466 
------------------------------------------------------  ------  ---------  --------- 
 Derivatives                                              15      303,001    239,497 
------------------------------------------------------  ------  ---------  --------- 
 Debt securities in issue                                 25       95,492    104,555 
------------------------------------------------------  ------  ---------  --------- 
 Accruals, deferred income and other liabilities          26      128,624    118,156 
------------------------------------------------------  ------  ---------  --------- 
 Current tax liabilities                                              690      2,150 
------------------------------------------------------  ------  ---------  --------- 
 Liabilities under insurance contracts                    4       107,191     97,439 
------------------------------------------------------  ------  ---------  --------- 
 Provisions                                               27        3,678      3,398 
------------------------------------------------------  ------  ---------  --------- 
 Deferred tax liabilities                                 7         4,313      3,375 
------------------------------------------------------  ------  ---------  --------- 
 Subordinated liabilities                                 28       21,951     24,600 
------------------------------------------------------  ------  ---------  --------- 
 Total liabilities                                              2,779,169  2,522,484 
------------------------------------------------------  ------  ---------  --------- 
Equity 
------------------------------------------------------  ------  ---------  ----------- 
Called up share capital                                   31       10,347     10,319 
------------------------------------------------------  ------  ---------  --------- 
Share premium account                                     31       14,277     13,959 
------------------------------------------------------  ------  ---------  --------- 
Other equity instruments                                           22,414     20,871 
------------------------------------------------------  ------  ---------  --------- 
Other reserves                                                      8,833      2,127 
------------------------------------------------------  ------  ---------  --------- 
Retained earnings                                                 140,572    136,679 
------------------------------------------------------  ------  ---------  --------- 
Total shareholders' equity                                        196,443    183,955 
------------------------------------------------------  ------  ---------  --------- 
 Non-controlling interests                                          8,552      8,713 
------------------------------------------------------  ------  ---------  --------- 
 Total equity                                                     204,995    192,668 
------------------------------------------------------  ------  ---------  --------- 
 Total liabilities and equity                                   2,984,164  2,715,152 
------------------------------------------------------  ------  ---------  --------- 
 
   *   For Notes on the financial statements, see page 288. 

The accompanying notes on pages 288 to 370 and the audited sections in: 'Risk' on pages 106 to 194 (including 'Measurement uncertainty and sensitivity analysis of ECL estimates' on pages 127 to 135), and 'Directors' remuneration report' on pages 229 to 255 form an integral part of these financial statements.

These financial statements were approved by the Board of Directors on 23 February 2021 and signed on its behalf by:

 
 
Mark E Tucker            Ewen Stevenson 
                  Group Chief Financial 
Group Chairman                  Officer 
 
 
Consolidated statement of cash flows 
for the year ended 31 December 
                                                             2020       2019         2018 
                                                               $m         $m           $m 
------------------------------------------------------  ---------  ---------  ----------- 
Profit before tax                                           8,777     13,347     19,890 
------------------------------------------------------  ---------  ---------  --------- 
Adjustments for non-cash items: 
------------------------------------------------------  ---------  ---------  ----------- 
Depreciation, amortisation and impairment                   5,241     10,519      1,933 
------------------------------------------------------  ---------  ---------  --------- 
Net gain from investing activities                          (541)      (399)      (126) 
------------------------------------------------------  ---------  ---------  --------- 
Share of profits in associates and joint ventures         (1,597)    (2,354)    (2,536) 
------------------------------------------------------  ---------  ---------  --------- 
Gain on disposal of subsidiaries, businesses, 
 associates and joint ventures                                  -      (929)          - 
------------------------------------------------------  ---------  ---------  --------- 
Change in expected credit losses gross of recoveries 
 and other credit impairment charges                        9,096      3,012      2,280 
------------------------------------------------------  ---------  ---------  --------- 
Provisions including pensions                               1,164      2,423      1,944 
------------------------------------------------------  ---------  ---------  --------- 
Share-based payment expense                                   433        478        450 
------------------------------------------------------  ---------  ---------  --------- 
Other non-cash items included in profit before 
 tax                                                        (906)    (2,297)    (1,303) 
------------------------------------------------------  ---------  ---------  --------- 
Elimination of exchange differences(1)                   (25,749)    (3,742)      4,930 
------------------------------------------------------  ---------  ---------  --------- 
Changes in operating assets and liabilities 
------------------------------------------------------  ---------  ---------  ----------- 
Change in net trading securities and derivatives           13,150   (18,910)     20,855 
------------------------------------------------------  ---------  ---------  --------- 
Change in loans and advances to banks and customers      (14,131)   (53,760)   (44,071) 
------------------------------------------------------  ---------  ---------  --------- 
Change in reverse repurchase agreements - non-trading       9,950    (7,390)   (25,399) 
------------------------------------------------------  ---------  ---------  --------- 
Change in financial assets designated and otherwise 
 mandatorily measured at fair value                       (1,962)    (2,308)    (1,515) 
------------------------------------------------------  ---------  ---------  --------- 
Change in other assets                                   (19,610)   (21,863)      6,766 
------------------------------------------------------  ---------  ---------  --------- 
Change in deposits by banks and customer accounts         226,723     79,163    (5,745) 
------------------------------------------------------  ---------  ---------  --------- 
Change in repurchase agreements - non-trading            (28,443)   (25,540)     35,882 
------------------------------------------------------  ---------  ---------  --------- 
Change in debt securities in issue                        (9,075)     19,268     18,806 
------------------------------------------------------  ---------  ---------  --------- 
Change in financial liabilities designated at 
 fair value                                               (6,630)     20,068      4,500 
------------------------------------------------------  ---------  ---------  --------- 
Change in other liabilities                                20,323     23,124    (2,187) 
------------------------------------------------------  ---------  ---------  --------- 
Dividends received from associates                            761        633        910 
------------------------------------------------------  ---------  ---------  --------- 
Contributions paid to defined benefit plans                 (495)      (533)      (332) 
------------------------------------------------------  ---------  ---------  --------- 
Tax paid                                                  (4,259)    (2,267)    (3,417) 
------------------------------------------------------  ---------  ---------  --------- 
Net cash from operating activities                        182,220     29,743     32,515 
------------------------------------------------------  ---------  ---------  --------- 
Purchase of financial investments                       (496,669)  (445,907)  (399,458) 
------------------------------------------------------  ---------  ---------  --------- 
Proceeds from the sale and maturity of financial 
 investments                                              476,990    413,186    386,056 
------------------------------------------------------  ---------  ---------  --------- 
Net cash flows from the purchase and sale of 
 property, plant and equipment                            (1,446)    (1,343)    (1,196) 
------------------------------------------------------  ---------  ---------  --------- 
Net cash flows from purchase/(disposal) of customer 
 and loan portfolios                                        1,362      1,118      (204) 
------------------------------------------------------  ---------  ---------  --------- 
Net investment in intangible assets                       (2,064)    (2,289)    (1,848) 
------------------------------------------------------  ---------  ---------  --------- 
Net cash flow from acquisition and disposal of 
 subsidiaries, businesses, associates and joint 
 ventures                                                   (603)       (83)          4 
------------------------------------------------------  ---------  ---------  --------- 
Net cash from investing activities                       (22,430)   (35,318)   (16,646) 
------------------------------------------------------  ---------  ---------  --------- 
Issue of ordinary share capital and other equity 
 instruments                                                1,497          -      6,001 
------------------------------------------------------  ---------  ---------  --------- 
Cancellation of shares                                          -    (1,000)    (1,998) 
------------------------------------------------------  ---------  ---------  --------- 
Net sales/(purchases) of own shares for market-making 
 and investment purposes                                    (181)        141        133 
------------------------------------------------------  ---------  ---------  --------- 
Redemption of preference shares and other equity 
 instruments                                                (398)          -    (6,078) 
------------------------------------------------------  ---------  ---------  --------- 
Subordinated loan capital repaid(2)                       (3,538)    (4,210)    (4,077) 
------------------------------------------------------  ---------  ---------  --------- 
Dividends paid to shareholders of the parent 
 company and non-controlling interests                    (2,023)    (9,773)   (10,762) 
------------------------------------------------------  ---------  ---------  --------- 
Net cash from financing activities                        (4,643)   (14,842)   (16,781) 
------------------------------------------------------  ---------  ---------  --------- 
Net increase/(decrease) in cash and cash equivalents      155,147   (20,417)      (912) 
------------------------------------------------------  ---------  ---------  --------- 
Cash and cash equivalents at 1 Jan                        293,742    312,911    323,718 
------------------------------------------------------  ---------  ---------  --------- 
Exchange differences in respect of cash and cash 
 equivalents                                               19,434      1,248    (9,895) 
------------------------------------------------------  ---------  ---------  --------- 
Cash and cash equivalents at 31 Dec(3)                    468,323    293,742    312,911 
------------------------------------------------------  ---------  ---------  --------- 
Cash and cash equivalents comprise: 
------------------------------------------------------  ---------  ---------  ----------- 
- cash and balances at central banks                      304,481    154,099    162,843 
------------------------------------------------------  ---------  ---------  --------- 
- items in the course of collection from other 
 banks                                                      4,094      4,956      5,787 
------------------------------------------------------  ---------  ---------  --------- 
- loans and advances to banks of one month or 
 less                                                      51,788     41,626     39,460 
------------------------------------------------------  ---------  ---------  --------- 
- reverse repurchase agreements with banks of 
 one month or less                                         65,086     65,370     74,702 
------------------------------------------------------  ---------  ---------  --------- 
- treasury bills, other bills and certificates 
 of deposit less than three months                         30,023     20,132     21,685 
------------------------------------------------------  ---------  ---------  --------- 
- cash collateral and net settlement accounts              17,194     12,376     14,075 
------------------------------------------------------  ---------  ---------  --------- 
- less: items in the course of transmission to 
 other banks                                              (4,343)    (4,817)    (5,641) 
------------------------------------------------------  ---------  ---------  --------- 
Cash and cash equivalents at 31 Dec(3)                    468,323    293,742    312,911 
------------------------------------------------------  ---------  ---------  --------- 
 

Interest received was $45,578m (2019: $58,627m; 2018: $45,291m), interest paid was $17,740m (2019: $27,384m; 2018: $14,172m) and dividends received (excluding dividends received from associates, which are presented separately above) were $1,158m (2019: $2,369m; 2018: $1,702m).

1 Adjustment to bring changes between opening and closing balance sheet amounts to average rates. This is not done on a line-by-line basis, as details cannot be determined without unreasonable expense.

2 Subordinated liabilities changes during the year are attributable to repayments of $(3.5)bn (2019: $(4.2)bn; 2018: $(4.1)bn) of securities. Non-cash changes during the year included foreign exchange gains/(losses) of $0.5bn (2019: $0.6bn; 2018: $(0.6)bn) and fair value gains/(losses) of $1.1bn (2019: $1.4bn; 2018: $(1.4)bn).

3 At 31 December 2020, $41,912m (2019: $35,735m; 2018: $26,282m) was not available for use by HSBC, of which $16,935m (2019: $19,353m; 2018: $19,755m) related to mandatory deposits at central banks.

 
Consolidated statement of changes in equity 
for the year ended 31 December 
                                                                                                                  Other reserves 
                                                                                                    ------------------------------------------- 
                                                               Called 
                                                                  up 
                                                                share                               Financial 
                                                              capital                                  assets     Cash                   Merger     Total 
                                                                  and         Other                        at     flow   Foreign            and    share-         Non- 
                                                                share        equity       Retained      FVOCI  hedging  exchange          other  holders'  controlling       Total 
                                                              premium  instru-ments  earnings(3,4)    reserve  reserve   reserve  reserves(4,5)    equity    interests      equity 
                                                                   $m            $m             $m         $m       $m        $m             $m        $m           $m          $m 
At 1 Jan 2020                                                  24,278        20,871        136,679      (108)      (2)  (25,133)         27,370   183,955        8,713   192,668 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Profit for the year                                                 -             -          5,229          -        -         -              -     5,229          870     6,099 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Other comprehensive 
 income (net of tax)                                                -             -          1,118      1,913      459     4,758              -     8,248          161     8,409 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
 
  *    debt instruments at fair value through other 
       comprehensive income                                         -             -              -      1,746        -         -              -     1,746            4     1,750 
------------------------------------------------------------ 
 
  *    equity instruments designated at fair value through 
       other comprehensive income                                   -             -              -        167        -         -              -       167           45       212 
------------------------------------------------------------ 
- cash flow hedges                                                  -             -              -          -      459         -              -       459           12       471 
------------------------------------------------------------ 
 
  *    changes in fair value of financial liabilities 
       designated at fair value upon initial recognition 
       arising from changes in own credit risk                      -             -            167          -        -         -              -       167            -       167 
------------------------------------------------------------ 
 
  *    remeasurement of defined benefit asset/liability             -             -            831          -        -         -              -       831            3       834 
------------------------------------------------------------ 
 
  *    share of other comprehensive income of associates and 
       joint ventures                                               -             -           (73)          -        -         -              -      (73)            -      (73) 
- effects of hyperinflation                                         -             -            193          -        -         -              -       193            -       193 
------------------------------------------------------------ 
- exchange differences                                              -             -              -          -        -     4,758              -     4,758           97     4,855 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Total comprehensive 
 income for the year                                                -             -          6,347      1,913      459     4,758              -    13,477        1,031    14,508 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Shares issued under 
 employee remuneration 
 and share plans                                                  346             -          (339)          -        -         -              -         7            -         7 
Capital securities 
 issued(1)                                                          -         1,500            (3)          -        -         -              -     1,497            -     1,497 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Dividends to shareholders                                           -             -        (1,331)          -        -         -              -   (1,331)        (692)   (2,023) 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Redemption of securities(2)                                         -             -        (1,450)          -        -         -              -   (1,450)            -   (1,450) 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Transfers(6)                                                        -             -            435          -        -         -          (435)         -            -         - 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Cost of share-based 
 payment arrangements                                               -             -            434          -        -         -              -       434            -       434 
Other movements                                                     -            43          (200)         11        -         -              -     (146)        (500)     (646) 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
At 31 Dec 2020                                                 24,624        22,414        140,572      1,816      457  (20,375)         26,935   196,443        8,552   204,995 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
 
At 1 Jan 2019                                                  23,789        22,367        138,191    (1,532)    (206)  (26,133)         29,777   186,253        7,996   194,249 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Profit for the year                                                 -             -          7,383          -        -         -              -     7,383        1,325     8,708 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Other comprehensive 
 income (net of tax)                                                -             -        (1,759)      1,424      204     1,000              -       869          148     1,017 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
 
  *    debt instruments at fair value through other 
       comprehensive income                                         -             -              -      1,146        -         -              -     1,146            6     1,152 
------------------------------------------------------------ 
 
  *    equity instruments designated at fair value through 
       other comprehensive income                                   -             -              -        278        -         -              -       278           88       366 
------------------------------------------------------------ 
- cash flow hedges                                                  -             -              -          -      204         -              -       204            2       206 
------------------------------------------------------------ 
 
  *    changes in fair value of financial liabilities 
       designated at fair value upon initial recognition 
       arising from changes in own credit risk                      -             -        (2,002)          -        -         -              -   (2,002)            -   (2,002) 
------------------------------------------------------------ 
 
  *    remeasurement of defined benefit asset/liability             -             -              5          -        -         -              -         5            8        13 
------------------------------------------------------------ 
 
  *    share of other comprehensive income of associates and 
       joint ventures                                               -             -             21          -        -         -              -        21            -        21 
------------------------------------------------------------ 
- effects of hyperinflation                                         -             -            217          -        -         -              -       217            -       217 
- exchange differences                                              -             -              -          -        -     1,000              -     1,000           44     1,044 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Total comprehensive 
 income for the year                                                -             -          5,624      1,424      204     1,000              -     8,252        1,473     9,725 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Shares issued under 
 employee remuneration 
 and share plans                                                  557             -          (495)          -        -         -              -        62            -        62 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Shares issued in lieu 
 of dividends and amounts 
 arising thereon                                                    -             -          2,687          -        -         -              -     2,687            -     2,687 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Dividends to shareholders                                           -             -       (11,683)          -        -         -              -  (11,683)        (777)  (12,460) 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Redemption of securities(2)                                         -       (1,496)           (12)          -        -         -              -   (1,508)            -   (1,508) 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Transfers(6)                                                        -             -          2,475          -        -         -        (2,475)         -            -         - 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Cost of share-based 
 payment arrangements                                               -             -            478          -        -         -              -       478            -       478 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Cancellation of shares(7)                                        (68)             -        (1,000)          -        -         -             68   (1,000)            -   (1,000) 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Other movements                                                     -             -            414          -        -         -              -       414           21       435 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
At 31 Dec 2019                                                 24,278        20,871        136,679      (108)      (2)  (25,133)         27,370   183,955        8,713   192,668 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
 
 
Consolidated statement of changes in equity (continued) 
for the year ended 31 December 
                                                                                                                  Other reserves 
                                                                                                    ------------------------------------------- 
                                                               Called 
                                                                  up 
                                                                share                               Financial 
                                                              capital                                  assets     Cash                   Merger     Total 
                                                                  and         Other                        at     flow   Foreign            and    share-         Non- 
                                                                share        equity       Retained      FVOCI  hedging  exchange          other  holders'  controlling       Total 
                                                              premium  instru-ments  earnings(3,4)    reserve  reserve   reserve    reserves(5)    equity    interests      equity 
                                                                   $m            $m             $m         $m       $m        $m             $m        $m           $m          $m 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  ---------- 
At 1 Jan 2018                                                  20,337        22,250        139,414    (1,371)    (222)  (19,072)         27,308   188,644        7,580   196,224 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Profit for the year                                                 -             -         13,727          -        -         -              -    13,727        1,298    15,025 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Other comprehensive 
 income (net of tax)                                                -             -          2,765      (245)       16   (7,061)              -   (4,525)        (145)   (4,670) 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
 
  *    debt instruments at fair value through other 
       comprehensive income                                         -             -              -      (245)        -         -              -     (245)            2     (243) 
------------------------------------------------------------ 
 
  *    equity instruments designated at fair value through 
       other comprehensive income                                   -             -              -          -        -         -              -         -         (27)      (27) 
------------------------------------------------------------ 
- cash flow hedges                                                  -             -              -          -       16         -              -        16            3        19 
------------------------------------------------------------ 
 
  *    changes in fair value of financial liabilities 
       designated at fair value due to movement in own 
       credit risk                                                  -             -          2,847          -        -         -              -     2,847            -     2,847 
------------------------------------------------------------ 
 
  *    remeasurement of defined benefit asset/liability             -             -          (301)          -        -         -              -     (301)         (28)     (329) 
------------------------------------------------------------ 
 
  *    share of other comprehensive income of associates and 
       joint ventures                                               -             -           (64)          -        -         -              -      (64)            -      (64) 
- effects of hyperinflation                                         -             -            283          -        -         -              -       283            -       283 
------------------------------------------------------------ 
- exchange differences                                              -             -              -          -        -   (7,061)              -   (7,061)         (95)   (7,156) 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Total comprehensive 
 income for the year                                                -             -         16,492      (245)       16   (7,061)              -     9,202        1,153    10,355 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Shares issued under 
 employee remuneration 
 and share plans                                                  721             -          (610)          -        -         -              -       111            -       111 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Shares issued in lieu 
 of dividends and amounts 
 arising thereon                                                    -             -          1,494          -        -         -              -     1,494            -     1,494 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Capital securities 
 issued(1)                                                          -         5,968              -          -        -         -              -     5,968            -     5,968 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Dividends to shareholders                                           -             -       (11,547)          -        -         -              -  (11,547)        (710)  (12,257) 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Redemption of securities(2)                                         -       (5,851)          (237)          -        -         -              -   (6,088)            -   (6,088) 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Transfers(6)                                                        -             -        (2,200)          -        -         -          2,200         -            -         - 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Cost of share-based 
 payment arrangements                                               -             -            450          -        -         -              -       450            -       450 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Cancellation of shares(7)                                       2,731             -        (4,998)          -        -         -            269   (1,998)            -   (1,998) 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
Other movements                                                     -             -           (67)         84        -         -              -        17         (27)      (10) 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
At 31 Dec 2018                                                 23,789        22,367        138,191    (1,532)    (206)  (26,133)         29,777   186,253        7,996   194,249 
------------------------------------------------------------  -------  ------------  -------------  ---------  -------  --------  -------------  --------  -----------  -------- 
 

1 During 2020 HSBC Holdings issued $1,500m of perpetual subordinated contingent convertible securities. In 2018, HSBC Holdings issued $4,150m, GBP1,000m and SGD750m of perpetual subordinated contingent convertible capital securities on which there were $60m of external issuance costs, $49m of intra-Group issuance costs and $11m of tax benefits. Under IFRSs these issuance costs and tax benefits are classified as equity.

2 During 2020, HSBC Holdings called $1,450m 6.20% non-cumulative US dollar preference shares. For further details, see Note 31 in the Annual Report and Accounts 2020. In 2019, HSBC Holdings redeemed $1,500m 5.625% perpetual subordinated capital securities on which there were $12m of external issuance costs. In 2018, HSBC Holdings redeemed $2,200m 8.125% perpetual subordinated capital securities and its $3,800m 8.000% perpetual subordinated capital securities, Series 2, on which there were $172m of external issuance costs and $23m of intra-Group issuance costs wound down. Under IFRSs external issuance costs are classified as equity.

3 At 31 December 2020, retained earnings included 509,825,249 treasury shares (2019: 432,108,782; 2018: 379,926,645). In addition, treasury shares are also held within HSBC's Insurance business retirement funds for the benefit of policyholders or beneficiaries within employee trusts for the settlement of shares expected to be delivered under employee share schemes or bonus plans, and the market-making activities in Global Markets.

4 Cumulative goodwill amounting to $5,138m has been charged against reserves in respect of acquisitions of subsidiaries prior to 1 January 1998, including $3,469m charged against the merger reserve arising on the acquisition of HSBC Bank plc. The balance of $1,669m has been charged against retained earnings.

5 Statutory share premium relief under section 131 of the Companies Act 1985 (the 'Act') was taken in respect of the acquisition of HSBC Bank plc in 1992, HSBC Continental Europe in 2000 and HSBC Finance Corporation in 2003, and the shares issued were recorded at their nominal value only. In HSBC's consolidated financial statements, the fair value differences of $8,290m in respect of HSBC Continental Europe and $12,768m in respect of HSBC Finance Corporation were recognised in the merger reserve. The merger reserve created on the acquisition of HSBC Finance Corporation subsequently became attached to HSBC Overseas Holdings (UK) Limited ('HOHU'), following a number of intra-Group reorganisations. During 2009, pursuant to section 131 of the Companies Act 1985, statutory share premium relief was taken in respect of the rights issue and $15,796m was recognised in the merger reserve.

6 Permitted transfers from the merger reserve to retained earnings were made when the investment in HSBC Overseas Holdings (UK) Limited was previously impaired. In 2018, a part reversal of this impairment resulted in a transfer from retained earnings back to the merger reserve of $2,200m. In 2019, an additional impairment of $2,475m was recognised and a permitted transfer of this amount was made from the merger reserve to retained earnings. During 2020, a further impairment of $435m was recognised and a permitted transfer of this amount was made from the merger reserve to retained earnings.

7 For further details, see Note 31 in the Annual Report and Accounts 2020. In August 2019, HSBC announced a share buy-back of up to $1.0bn, which was completed in September 2019. In May 2018, HSBC announced a share buy-back of up to $2.0bn, which was completed in August 2018.

 
HSBC Holdings income statement 
for the year ended 31 December 
                                                                  2020     2019       2018 
                                                       Notes*       $m       $m         $m 
-----------------------------------------------------  ------  -------  -------  --------- 
Net interest expense                                           (2,632)  (2,554)  (1,112) 
-----------------------------------------------------  ------  -------  -------  ------- 
- interest income                                                  473    1,249    2,193 
-----------------------------------------------------  ------ 
- interest expense                                             (3,105)  (3,803)  (3,305) 
-----------------------------------------------------  ------  -------  -------  ------- 
Fee (expense)/income                                              (12)      (2)        0 
-----------------------------------------------------  ------  -------  -------  ------- 
Net income from financial instruments held 
 for trading or managed on a fair value basis            3         801    1,477      245 
-----------------------------------------------------  ------  -------  -------  ------- 
Changes in fair value of designated debt and 
 related derivatives(1)                                  3       (326)    (360)     (77) 
-----------------------------------------------------  ------  -------  -------  ------- 
Changes in fair value of other financial instruments 
 mandatorily measured at fair value through 
 profit or loss                                          3       1,141    1,659       43 
-----------------------------------------------------  ------  -------  -------  ------- 
Gains less losses from financial investments                         -        -        4 
-----------------------------------------------------  ------  -------  -------  ------- 
Dividend income from subsidiaries(2)                             8,156   15,117   55,304 
-----------------------------------------------------  ------  -------  -------  ------- 
Other operating income                                           1,889    1,293      960 
-----------------------------------------------------  ------  -------  -------  ------- 
Total operating income                                           9,017   16,630   55,367 
-----------------------------------------------------  ------  -------  -------  ------- 
Employee compensation and benefits                       5        (56)     (37)     (37) 
-----------------------------------------------------  ------  -------  -------  ------- 
General and administrative expenses                            (4,276)  (4,772)  (4,507) 
-----------------------------------------------------  ------  -------  -------  ------- 
Impairment of subsidiaries                                       (435)  (2,562)    2,064 
-----------------------------------------------------  ------  -------  -------  ------- 
Total operating expenses                                       (4,767)  (7,371)  (2,480) 
-----------------------------------------------------  ------  -------  -------  ------- 
Profit before tax                                                4,250    9,259   52,887 
-----------------------------------------------------  ------  -------  -------  ------- 
Tax (charge)/credit                                              (165)    (218)     (62) 
-----------------------------------------------------  ------  -------  -------  ------- 
Profit for the year                                              4,085    9,041   52,825 
-----------------------------------------------------  ------  -------  -------  ------- 
 
   *   For Notes on the financial statements, see page 288. 

1 The debt instruments, issued for funding purposes, are designated under the fair value option to reduce an accounting mismatch.

2 The 2018 year included $44,893m (2020 and 2019: nil) return on capital from HSBC Finance (Netherlands) resulting from restructuring the Group's Asia operation to meet resolution and recovery requirements.

 
HSBC Holdings statement of comprehensive income 
for the year ended 31 December 
                                                      2020   2019      2018 
                                                        $m     $m        $m 
---------------------------------------------------  -----  -----  -------- 
Profit for the year                                  4,085  9,041  52,825 
---------------------------------------------------  -----  -----  ------ 
Other comprehensive income/(expense) 
Items that will not be reclassified subsequently 
 to profit or loss: 
---------------------------------------------------  -----  -----  -------- 
Changes in fair value of financial liabilities 
 designated at fair value upon initial recognition 
 arising from changes in own credit risk               176  (396)     865 
---------------------------------------------------  -----  -----  ------ 
- before income taxes                                  176  (573)   1,090 
--------------------------------------------------- 
- income taxes                                           -    177   (225) 
---------------------------------------------------  -----  -----  ------ 
Other comprehensive income/(expense) for the 
 year, net of tax                                      176  (396)     865 
---------------------------------------------------  -----  -----  ------ 
Total comprehensive income for the year              4,261  8,645  53,690 
---------------------------------------------------  -----  -----  ------ 
 
 
HSBC Holdings balance sheet 
                                                              31 Dec     31 Dec 
                                                                2020       2019 
                                                     Notes*       $m         $m 
---------------------------------------------------  ------  -------  --------- 
Assets 
---------------------------------------------------  ------  -------  --------- 
Cash and balances with HSBC undertakings                       2,913    2,382 
---------------------------------------------------  ------  -------  ------- 
Financial assets with HSBC undertakings designated 
 and otherwise mandatorily measured at fair value             65,253   61,964 
---------------------------------------------------  ------  -------  ------- 
Derivatives                                            15      4,698    2,002 
---------------------------------------------------  ------  -------  ------- 
Loans and advances to HSBC undertakings                       10,443   10,218 
---------------------------------------------------  ------  -------  ------- 
Financial investments                                         17,485   16,106 
---------------------------------------------------  ------  -------  ------- 
Prepayments, accrued income and other assets                   1,445      559 
---------------------------------------------------  ------  -------  ------- 
Current tax assets                                                 -      203 
---------------------------------------------------  ------  -------  ------- 
Investments in subsidiaries                                  160,660  161,473 
---------------------------------------------------  ------  -------  ------- 
Intangible assets                                                276      333 
---------------------------------------------------  ------  -------  ------- 
Total assets at 31 Dec                                       263,173  255,240 
---------------------------------------------------  ------  -------  ------- 
Liabilities and equity 
---------------------------------------------------  ------  -------  --------- 
Liabilities 
---------------------------------------------------  ------  -------  --------- 
Amounts owed to HSBC undertakings                                330      464 
---------------------------------------------------  ------  -------  ------- 
Financial liabilities designated at fair value         24     25,664   30,303 
---------------------------------------------------  ------  -------  ------- 
Derivatives                                            15      3,060    2,021 
---------------------------------------------------  ------  -------  ------- 
Debt securities in issue                               25     64,029   56,844 
---------------------------------------------------  ------  -------  ------- 
Accruals, deferred income and other liabilities                4,865    1,915 
---------------------------------------------------  ------  -------  ------- 
Subordinated liabilities                               28     17,916   18,361 
---------------------------------------------------  ------  -------  ------- 
Current tax liabilities                                           71        - 
---------------------------------------------------  ------  -------  ------- 
Deferred tax liabilities                                         438      288 
---------------------------------------------------  ------  -------  ------- 
Total liabilities                                            116,373  110,196 
---------------------------------------------------  ------  -------  ------- 
Equity 
---------------------------------------------------  ------  -------  --------- 
Called up share capital                                31     10,347   10,319 
---------------------------------------------------  ------  -------  ------- 
Share premium account                                         14,277   13,959 
---------------------------------------------------  ------  -------  ------- 
Other equity instruments                                      22,414   20,743 
---------------------------------------------------  ------  -------  ------- 
Merger and other reserves                                     34,757   37,539 
---------------------------------------------------  ------  -------  ------- 
Retained earnings                                             65,005   62,484 
---------------------------------------------------  ------  -------  ------- 
Total equity                                                 146,800  145,044 
---------------------------------------------------  ------  -------  ------- 
Total liabilities and equity at 31 Dec                       263,173  255,240 
---------------------------------------------------  ------  -------  ------- 
 
   *   For Notes on the financial statements, see page 288. 

The accompanying notes on pages 288 to 370 and the audited sections in: 'Risk' on pages 106 to 194 (including 'Measurement uncertainty and sensitivity analysis of ECL estimates' on pages 127 to 135), and 'Directors' remuneration report' on pages 229 to 255 form an integral part of these financial statements.

These financial statements were approved by the Board of Directors on 23 February 2021 and signed on its behalf by:

 
 
Mark E Tucker            Ewen Stevenson 
                  Group Chief Financial 
Group Chairman                  Officer 
 
 
HSBC Holdings statement of cash flows 
for the year ended 31 December 
                                                                   2020      2019        2018 
                                                                     $m        $m          $m 
-------------------------------------------------------------  --------  --------  ---------- 
Profit before tax                                                 4,250     9,259    52,887 
-------------------------------------------------------------  --------  --------  -------- 
Adjustments for non-cash items                                      442     2,657  (46,878) 
-------------------------------------------------------------  --------  --------  -------- 
- depreciation, amortisation and impairment/expected 
 credit losses                                                       87        72        70 
------------------------------------------------------------- 
- share-based payment expense                                         1         1         - 
------------------------------------------------------------- 
 
  *    other non-cash items included in profit before tax(1)        354     2,584  (46,948) 
-------------------------------------------------------------  --------  --------  -------- 
Changes in operating assets and liabilities 
-------------------------------------------------------------  --------  --------  ---------- 
Change in loans to HSBC undertakings                              (327)    41,471     7,293 
-------------------------------------------------------------  --------  --------  -------- 
Change in financial assets with HSBC undertakings 
 designated and otherwise mandatorily measured at 
 fair value                                                     (3,289)  (38,451)   (7,305) 
-------------------------------------------------------------  --------  --------  -------- 
Change in net trading securities and net derivatives            (1,657)   (1,433)       758 
-------------------------------------------------------------  --------  --------  -------- 
Change in other assets                                            (633)     (437)       231 
-------------------------------------------------------------  --------  --------  -------- 
Change in financial investments                                     449      (70)         - 
-------------------------------------------------------------  --------  --------  -------- 
Change in debt securities in issue                                3,063     1,899   (1,094) 
-------------------------------------------------------------  --------  --------  -------- 
Change in financial liabilities designated at fair 
 value                                                            1,258     1,227     (740) 
-------------------------------------------------------------  --------  --------  -------- 
Change in other liabilities                                       1,366       437   (1,883) 
-------------------------------------------------------------  --------  --------  -------- 
Tax received                                                        270       459       301 
-------------------------------------------------------------  --------  --------  -------- 
Net cash from operating activities                                5,192    17,018     3,570 
-------------------------------------------------------------  --------  --------  -------- 
Purchase of financial investments                              (11,652)  (19,293)         - 
-------------------------------------------------------------  --------  --------  -------- 
Proceeds from the sale and maturity of financial 
 investments                                                      9,342     6,755         - 
-------------------------------------------------------------  --------  --------  -------- 
Net cash outflow from acquisition of or increase 
 in stake of subsidiaries                                       (2,558)   (3,721)   (8,992) 
-------------------------------------------------------------  --------  --------  -------- 
Repayment of capital from subsidiaries                            1,516         -     3,627 
-------------------------------------------------------------  --------  --------  -------- 
Net investment in intangible assets                                (33)      (44)     (121) 
-------------------------------------------------------------  --------  --------  -------- 
Net cash from investing activities                              (3,385)  (16,303)   (5,486) 
-------------------------------------------------------------  --------  --------  -------- 
Issue of ordinary share capital and other equity 
 instruments                                                      1,846       500     6,652 
-------------------------------------------------------------  --------  --------  -------- 
Redemption of other equity instruments                                -         -   (6,093) 
-------------------------------------------------------------  --------  --------  -------- 
Cancellation of shares                                                -   (1,006)   (1,998) 
-------------------------------------------------------------  --------  --------  -------- 
Subordinated loan capital repaid                                (1,500)   (4,107)   (1,972) 
-------------------------------------------------------------  --------  --------  -------- 
Debt securities issued                                           15,951    10,817    19,513 
-------------------------------------------------------------  --------  --------  -------- 
Debt securities repaid                                         (16,577)         -   (1,025) 
-------------------------------------------------------------  --------  --------  -------- 
Dividends paid on ordinary shares                                     -   (7,582)   (8,693) 
-------------------------------------------------------------  --------  --------  -------- 
Dividends paid to holders of other equity instruments           (1,331)   (1,414)   (1,360) 
-------------------------------------------------------------  --------  --------  -------- 
Net cash from financing activities                              (1,611)   (2,792)     5,024 
-------------------------------------------------------------  --------  --------  -------- 
Net increase/(decrease) in cash and cash equivalents                196   (2,077)     3,108 
-------------------------------------------------------------  --------  --------  -------- 
Cash and cash equivalents at 1 January                            5,980     8,057     4,949 
-------------------------------------------------------------  --------  --------  -------- 
Cash and cash equivalents at 31 Dec                               6,176     5,980     8,057 
-------------------------------------------------------------  --------  --------  -------- 
Cash and cash equivalents comprise: 
-------------------------------------------------------------  --------  --------  ---------- 
- cash at bank with HSBC undertakings                             2,913     2,382     3,509 
-------------------------------------------------------------  --------  --------  -------- 
- loans and advances to banks of one month or less                  249       102     4,548 
-------------------------------------------------------------  --------  --------  -------- 
- treasury and other eligible bills                               3,014     3,496         - 
-------------------------------------------------------------  --------  --------  -------- 
 

Interest received was $1,952m (2019: $2,216m; 2018: $2,116m), interest paid was $3,166m (2019: $3,819m; 2018: $3,379m) and dividends received were $8,156m (2019: $15,117m; 2018: $10,411m).

1 The 2018 year included $44,893m (2020 and 2019: nil) return on capital from HSBC Finance (Netherlands) resulting from restructuring the Group's Asia operation to meet resolution and recovery requirements.

 
HSBC Holdings statement of changes in equity 
for the year ended 31 December 
                                                                                                         Other reserves 
                                                                                                    Financial 
                                                         Called                                        assets    Merger 
                                                            up                  Other                      at       and            Total 
                                                          share    Share       equity     Retained      FVOCI     other    shareholders' 
                                                        capital  premium  instruments  earnings(1)    reserve  reserves           equity 
                                                             $m       $m           $m           $m         $m        $m               $m 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  --------------- 
At 1 Jan 2020                                            10,319   13,959       20,743       62,484          -    37,539        145,044 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Profit for the year                                           -        -            -        4,085          -         -          4,085 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Other comprehensive income (net 
 of tax)                                                      -        -            -          176          -         -            176 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
 
  *    changes in fair value of financial liabilities 
       designated at fair value due to movement in own 
       credit risk                                            -        -            -          176          -         -            176 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Total comprehensive income for 
 the year                                                     -        -            -        4,261          -         -          4,261 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Shares issued under employee 
 share plans                                                 28      318            -        2,540          -   (2,347)            539 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Capital securities issued                                     -        -        1,500         (15)          -         -          1,485 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Dividends to shareholders                                     -        -            -      (1,331)          -         -        (1,331) 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Redemption of capital securities                              -        -            -      (1,450)          -         -        (1,450) 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Transfers(4)                                                  -        -            -          435          -     (435)              - 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Other movements(5)                                            -        -          171      (1,919)          -         -        (1,748) 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
At 31 Dec 2020                                           10,347   14,277       22,414       65,005          -    34,757        146,800 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
 
At 1 Jan 2019                                            10,180   13,609       22,231       61,434          -    39,899        147,353 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Profit for the year                                           -        -            -        9,041          -         -          9,041 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Other comprehensive income (net 
 of tax)                                                      -        -            -        (396)          -         -          (396) 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
 
  *    changes in fair value of financial liabilities 
       designated at fair value due to movement in own 
       credit risk                                            -        -            -        (396)          -         -          (396) 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Total comprehensive income for 
 the year                                                     -        -            -        8,645          -         -          8,645 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Shares issued under employee 
 share plans                                                 36      521            -         (56)          -         -            501 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Shares issued in lieu of dividends 
 and amounts arising thereon                                171    (171)            -        2,687          -         -          2,687 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Cancellation of shares(2)                                  (68)        -            -      (1,000)          -        68        (1,000) 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Capital securities issued                                     -        -            -            -          -         -              - 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Dividends to shareholders                                     -        -            -     (11,683)          -         -       (11,683) 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Redemption of capital securities                              -        -      (1,488)         (20)          -         -        (1,508) 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Transfers(4)                                                  -        -            -        2,475          -   (2,475)              - 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Other movements                                               -        -            -            2          -        47             49 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
At 31 Dec 2019                                           10,319   13,959       20,743       62,484          -    37,539        145,044 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
 
At 31 Dec 2017                                           10,160   10,177       22,107       23,903         59    37,381        103,787 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Impact on transition to IFRS 
 9                                                            -        -            -          949       (59)         -            890 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
At 1 Jan 2018                                            10,160   10,177       22,107       24,852          -    37,381        104,677 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Profit for the year                                           -        -            -       52,825          -         -         52,825 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Other comprehensive income (net 
 of tax)                                                      -        -            -          865          -         -            865 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
 
  *    changes in fair value of financial liabilities 
       designated at fair value due to movement in own 
       credit risk                                            -        -            -          865          -         -            865 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Total comprehensive income for 
 the year                                                     -        -            -       53,690          -         -         53,690 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Shares issued under employee 
 share plans                                                 42      679            -            -          -         -            721 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Shares issued in lieu of dividends 
 and amounts arising thereon                                 83     (83)            -        1,494          -         -          1,494 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Cancellation of shares(3)                                 (105)    2,836            -      (4,998)          -       269        (1,998) 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Capital securities issued                                     -        -        5,967            -          -         -          5,967 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Dividends to shareholders                                     -        -            -     (11,547)          -         -       (11,547) 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Redemption of capital securities                              -        -      (5,843)        (236)          -         -        (6,079) 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Transfers(4)                                                  -        -            -      (2,200)          -     2,200              - 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
Other movements                                               -        -            -          379          -        49            428 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
At 31 Dec 2018                                           10,180   13,609       22,231       61,434          -    39,899        147,353 
------------------------------------------------------  -------  -------  -----------  -----------  ---------  --------  ------------- 
 

Dividends per ordinary share at 31 December 2020 were nil (2019: $0.51; 2018: $0.51).

1 At 31 December 2020, retained earnings includ ed 326,766,253 ($2,521m) treasury shares (2019: 326,191,804 ($2,543m); 2018: 326,503,319 ($2,546m)).

2 In August 2019, HSBC announced a share buy-back of up to $1.0bn, which was completed in September 2019.

3 The 2018 year included a re-presentation of the cancellation of shares to retained earnings and capital redemption reserve in respect of the 2018 share buy-back, under which retained earnings has been reduced by $3,000m, share premium increased by $2,836m and other reserves increased by $164m.

4 At 31 December 2020, an impairment of $435m of HSBC Overseas Holdings (UK) Limited (2019: $2,475m) was recognised and a permitted transfer of $435m (2019: $2,475m) was made from the merger reserve to retained earnings. In 2018, a part reversal of the impairment of HSBC Overseas Holdings (UK) Limited resulted in a transfer from retained earnings back to the merger reserve of $2,200m.

5 Includes an adjustment to retained earnings for a repayment of capital by a subsidiary of $1,650m, which had been recognised as dividend income in 2019.

 
Notes on the financial statements 
                                          Page                                             Page 
    Basis of preparation and significant 
1    accounting policies                   288    21  Goodwill and intangible assets        352 
    ------------------------------------  ----        -----------------------------------  ---- 
                                                      Prepayments, accrued income 
2   Net fee income                         304    22   and other assets                     355 
    ------------------------------------  ----        -----------------------------------  ---- 
    Net income/(expense) from 
     financial instruments measured 
     at fair value through profit 
3    or loss                                      23  Trading liabilities                   355 
                                                      -----------------------------------  ---- 
                                                      Financial liabilities designated 
                                           305    24   at fair value                        355 
                                                      -----------------------------------  ---- 
4   Insurance business                     305    25  Debt securities in issue              356 
    ------------------------------------  ----        -----------------------------------  ---- 
    Employee compensation and                         Accruals, deferred income 
5    benefits                              307    26   and other liabilities                356 
    ------------------------------------  ----        -----------------------------------  ---- 
6   Auditors' remuneration                 313    27  Provisions                            357 
    ------------------------------------  ----        -----------------------------------  ---- 
7   Tax                                    313    28  Subordinated liabilities              358 
    ------------------------------------  ----        -----------------------------------  ---- 
                                                      Maturity analysis of assets, 
                                                       liabilities and off-balance 
8   Dividends                              315    29   sheet commitments 
    ------------------------------------  ---- 
9   Earnings per share                     317                                              362 
    ------------------------------------  ---- 
                                                      Offsetting of financial assets 
10  Segmental analysis                     318    30   and financial liabilities            367 
    ------------------------------------  ----        -----------------------------------  ---- 
                                                      Called up share capital and 
11  Trading assets                         321    31   other equity instruments             368 
    ------------------------------------  ----        -----------------------------------  ---- 
    Fair values of financial instruments              Contingent liabilities, contractual 
12   carried at fair value                 321    32   commitments and guarantees           370 
    ------------------------------------  ----        -----------------------------------  ---- 
    Fair values of financial instruments 
13   not carried at fair value             329    33  Finance lease receivables             372 
    ------------------------------------  ----        -----------------------------------  ---- 
    Financial assets designated 
     and otherwise mandatorily 
     measured at fair value through                   Legal proceedings and regulatory 
14   profit or loss                               34   matters                              372 
                                                      -----------------------------------  ---- 
                                           331    35  Related party transactions            376 
                                                      -----------------------------------  ---- 
                                                      Events after the balance sheet 
15  Derivatives                            332    36   date                                 378 
    ------------------------------------  ----        -----------------------------------  ---- 
                                                      HSBC Holdings' subsidiaries, 
16  Financial investments                  339    37   joint ventures and associates        378 
    ------------------------------------  ----        -----------------------------------  ---- 
    Assets pledged, collateral 
17   received and assets transferred       341 
    ------------------------------------  ---- 
    Interests in associates and 
18   joint ventures                        342 
    ------------------------------------  ---- 
19  Investments in subsidiaries            347 
    ------------------------------------  ---- 
20  Structured entities                    349 
    ------------------------------------  ---- 
 
 
1  Basis of preparation and significant accounting policies 
   -------------------------------------------------------- 
 
   1.1    Basis of preparation 
   (a)     Compliance with International Financial Reporting Standards 

The consolidated financial statements of HSBC and the separate financial statements of HSBC Holdings comply with international accounting standards in conformity with the requirements of the Companies Act 2006 and have also applied international financial reporting standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union. These financial statements are also prepared in accordance with International Financial Reporting Standards ('IFRSs') as issued by the International Accounting Standards Board ('IASB'), including interpretations issued by the IFRS Interpretations Committee, as there are no applicable differences from IFRSs as issued by the IASB for the periods presented. 'Interest Rate Benchmark Reform - Phase 2', which amends IFRS 9, IAS 39 'Financial Instruments,' IFRS 7 'Financial Instruments,' IFRS 4 'Insurance Contracts' and IFRS 16 'Leases', was adopted for use in the UK and the EU in January 2021 and has been early adopted as set out below. Therefore, there were no unendorsed standards effective for the year ended 31 December 2020 affecting these consolidated and separate financial statements.

Standards adopted during the year ended 31 December 2020

Interest Rate Benchmark Reform - Phase 2

Interest Rate Benchmark Reform Phase 2: Amendments to IFRS 9, IAS 39, IFRS 7, IFRS 4 and IFRS 16 issued in August 2020 represents the second phase of the IASB's project on the effects of interest rate benchmark reform, addressing issues affecting financial statements when changes are made to contractual cash flows and hedging relationships as a result of the reform.

Under these amendments, changes made to a financial instrument measured at other than fair value through profit or loss that are economically equivalent and required by interest rate benchmark reform do not result in the derecognition or a change in the carrying amount of the financial instrument, but instead require the effective interest rate to be updated to reflect the change in the interest rate benchmark. In addition, hedge accounting will not be discontinued solely because of the replacement of the interest rate benchmark if the hedge meets other hedge accounting criteria.

These amendments apply from 1 January 2021 with early adoption permitted. HSBC adopted the amendments from 1 January 2020 and made the additional disclosures as required by the amendments. Further information is included in Note 15 and in 'Financial instruments impacted by Ibor reform' on page 113.

Other changes

In addition, HSBC adopted a number of interpretations and amendments to standards, which had an insignificant effect on the consolidated financial statements of HSBC and the separate financial statements of HSBC Holdings.

In 2018, HSBC adopted IFRS 9 and made voluntary presentation changes, including to certain financial liabilities, which contain both deposit and derivative components, and to cash collateral, margin and settlement accounts. The impact of this is included in the HSBC Holdings statement of changes in equity for that year end.

Other than as noted above, accounting policies have been consistently applied.

   (b)     Differences between IFRSs and Hong Kong Financial Reporting Standards 

There are no significant differences between IFRSs and Hong Kong Financial Reporting Standards in terms of their application to HSBC, and consequently there would be no significant differences had the financial statements been prepared in accordance with Hong Kong Financial Reporting Standards. The 'Notes on the financial statements', taken together with the 'Report of the Directors', include the aggregate of all disclosures necessary to satisfy IFRSs and Hong Kong reporting requirements.

   (c)     Future accounting developments 

Minor amendments to IFRSs

The IASB has not published any minor amendments effective from 1 January 2021 that are applicable to HSBC. However, the IASB has published a number of minor amendments to IFRSs that are effective from 1 January 2022 and 1 January 2023. HSBC expects they will have an insignificant effect, when adopted, on the consolidated financial statements of HSBC and the separate financial statements of HSBC Holdings.

New IFRSs

IFRS 17 'Insurance Contracts'

IFRS 17 'Insurance Contracts' was issued in May 2017, with amendments to the standard issued in June 2020. The standard sets out the requirements that an entity should apply in accounting for insurance contracts it issues and reinsurance contracts it holds. Following the amendments, IFRS 17 is effective from 1 January 2023. The Group is in the process of implementing IFRS 17. Industry practice and interpretation of the standard are still developing. Therefore, the likely numerical impact of its implementation remains uncertain. However, we have the following expectations as to the impact compared with the Group's current accounting policy for insurance contracts, which is set out in policy 1.2(j) below:

-- Under IFRS 17, there will be no PVIF asset recognised; rather the estimated future profit will be included in the measurement of the insurance contract liability as the contractual service margin ('CSM') and gradually recognised in revenue as services are provided over the duration of the insurance contract. The PVIF asset will be eliminated to equity on transition, together with other adjustments to assets and liabilities to reflect IFRS 17 measurement requirements and any consequential amendments to financial assets in the scope of IFRS 9;

-- IFRS 17 requires increased use of current market values in the measurement of insurance liabilities. Depending on the measurement model, changes in market conditions for certain products (measured under the General Measurement Approach) are immediately recognised in profit or loss, while for other products (measured under the Variable Fee Approach) they will be included in the measurement of CSM.

-- In accordance with IFRS 17, directly attributable costs will be included in the results of insurance services as profit is recognised over the duration of insurance contracts. Costs that are not directly attributable will remain in operating expenses. This will result in a reduction in operating expenses compared with the current accounting policy.

   (d)     Foreign currencies 

HSBC's consolidated financial statements are presented in US dollars because the US dollar and currencies linked to it form the major currency bloc in which HSBC transacts and funds its business. The US dollar is also HSBC Holdings' functional currency because the US dollar and currencies linked to it are the most significant currencies relevant to the underlying transactions, events and conditions of its subsidiaries, as well as representing a significant proportion of its funds generated from financing activities.

Transactions in foreign currencies are recorded at the rate of exchange on the date of the transaction. Assets and liabilities denominated in foreign currencies are translated at the rate of exchange at the balance sheet date, except non-monetary assets and liabilities measured at historical cost, which are translated using the rate of exchange at the initial transaction date. Exchange differences are included in other comprehensive income or in the income statement depending on where the gain or loss on the underlying item is recognised. In the consolidated financial statements, the assets and liabilities of branches, subsidiaries, joint ventures and associates whose functional currency is not US dollars are translated into the Group's presentation currency at the rate of exchange at the balance sheet date, while their results are translated into US dollars at the average rates of exchange for the reporting period. Exchange differences arising are recognised in other comprehensive income. On disposal of a foreign operation, exchange differences previously recognised in other comprehensive income are reclassified to the income statement.

   (e)     Presentation of information 

Certain disclosures required by IFRSs have been included in the sections marked as ('Audited') in this Annual Report and Accounts 2020 as follows:

-- disclosures concerning the nature and extent of risks relating to insurance contracts and financial instruments are included in the 'Risk review' on pages 106 to 194;

   --    the 'Own funds disclosure' included in the 'Risk review' on page 174; and 

-- disclosures relating to HSBC's securitisation activities and structured products are included in the 'Risk review' on pages 106 to 194.

HSBC follows the UK Finance Disclosure Code ('the UKF Disclosure Code'). The UKF Disclosure Code aims to increase the quality and comparability of UK banks' disclosures and sets out five disclosure principles together with supporting guidance agreed in 2010. In line with the principles of the UKF Disclosure Code, HSBC assesses good practice recommendations issued from time to time by relevant regulators and standard setters, and will assess the applicability and relevance of such guidance, enhancing disclosures where appropriate.

   (f)      Critical accounting estimates and judgements 

The preparation of financial information requires the use of estimates and judgements about future conditions. In view of the inherent uncertainties and the high level of subjectivity involved in the recognition or measurement of items, highlighted as the 'critical accounting estimates and judgements' in section 1.2 below (including impairment of non-financial assets for the first time), it is possible that the outcomes in the next financial year could differ from those on which management's estimates are based. This could result in materially different estimates and judgements from those reached by management for the purposes of these financial statements. Management's selection of HSBC's accounting policies that contain critical estimates and judgements reflects the materiality of the items to which the policies are applied and the high degree of judgement and estimation uncertainty involved.

   (g)     Segmental analysis 

HSBC's Chief Operating Decision Maker is the Group Chief Executive, who is supported by the rest of the Group Executive Committee ('GEC'), which operates as a general management committee under the direct authority of the Board. Operating segments are reported in a manner consistent with the internal reporting provided to the Group Chief Executive and the GEC.

Measurement of segmental assets, liabilities, income and expenses is in accordance with the Group's accounting policies. Segmental income and expenses include transfers between segments, and these transfers are conducted at arm's length. Shared costs are included in segments on the basis of the actual recharges made.

   (h)     Going concern 

The financial statements are prepared on a going concern basis, as the Directors are satisfied that the Group and parent company have the resources to continue in business for the foreseeable future. In making this assessment, the Directors have considered a wide range of information relating to present and future conditions, including future projections of profitability, cash flows, capital requirements and capital resources. These considerations include stressed scenarios that reflect the increasing uncertainty that the global Covid-19 outbreak has had on HSBC's operations, as well as considering potential impacts from other top and emerging risks, and the related impact on profitability, capital and liquidity.

   1.2    Summary of significant accounting policies 
   (a)     Consolidation and related policies 

Investments in subsidiaries

Where an entity is governed by voting rights, HSBC consolidates when it holds - directly or indirectly - the necessary voting rights to pass resolutions by the governing body. In all other cases, the assessment of control is more complex and requires judgement of other factors, including having exposure to variability of returns, power to direct relevant activities, and whether power is held as agent or principal.

Business combinations are accounted for using the acquisition method. The amount of non-controlling interest is measured either at fair value or at the non-controlling interest's proportionate share of the acquiree's identifiable net assets. This election is made for each business combination.

HSBC Holdings' investments in subsidiaries are stated at cost less impairment losses.

Goodwill

Goodwill is allocated to cash-generating units ('CGUs') for the purpose of impairment testing, which is undertaken at the lowest level at which goodwill is monitored for internal management purposes. HSBC's CGUs are based on geographical regions subdivided by global business, except for Global Banking and Markets, for which goodwill is monitored on a global basis.

Impairment testing is performed at least once a year, or whenever there is an indication of impairment, by comparing the recoverable amount of a CGU with its carrying amount.

Goodwill is included in a disposal group if the disposal group is a CGU to which goodwill has been allocated or it is an operation within such a CGU. The amount of goodwill included in a disposal group is measured on the basis of the relative values of the operation disposed of and the portion of the CGU retained.

Critical accounting estimates and judgements

 
The review of goodwill and non-financial assets (see Note 1.2(n)) for 
 impairment reflects management's best estimate of the future cash flows 
 of the CGUs and the rates used to discount these cash flows, both of 
 which are subject to uncertain factors as follows: 
 
 
 *    The accuracy of forecast cash flows is subject to a     *    The future cash flows of the CGUs are sensitive to 
      high degree of uncertainty in volatile market                the cash flows projected for the periods for which 
      conditions. Where such circumstances are determined          detailed forecasts are available and to assumptions 
      to exist, management re-tests goodwill for impairment        regarding the long-term pattern of sustainable cash 
      more frequently than once a year when indicators of          flows thereafter. Forecasts are compared with actual 
      impairment exist. This ensures that the assumptions          performance and verifiable economic data, but they 
      on which the cash flow forecasts are based continue          reflect management's view of future business 
      to reflect current market conditions and management's        prospects at the time of the assessment 
      best estimate of future business prospects 
 
                                                              *    The rates used to discount future expected cash flows 
                                                                   can have a significant effect on their valuation, and 
                                                                   are based on the costs of capital assigned to 
                                                                   individual CGUs. The cost of capital percentage is 
                                                                   generally derived from a capital asset pricing model, 
                                                                   which incorporates inputs reflecting a number of 
                                                                   financial and economic variables, including the 
                                                                   risk-free interest rate in the country concerned and 
                                                                   a premium for the risk of the business being 
                                                                   evaluated. These variables are subject to 
                                                                   fluctuations in external market rates and economic 
                                                                   conditions beyond management's control 
 
 
                                                              *    Key assumptions used in estimating goodwill and 
                                                                   non-financial asset impairment are described in Note 
                                                                   21 
===========================================================  =========================================================== 
 

HSBC sponsored structured entities

HSBC is considered to sponsor another entity if, in addition to ongoing involvement with the entity, it had a key role in establishing that entity or in bringing together relevant counterparties so the transaction that is the purpose of the entity could occur. HSBC is generally not considered a sponsor if the only involvement with the entity is merely administrative.

Interests in associates and joint arrangements

Joint arrangements are investments in which HSBC, together with one or more parties, has joint control. Depending on HSBC's rights and obligations, the joint arrangement is classified as either a joint operation or a joint venture. HSBC classifies investments in entities over which it has significant influence, and that are neither subsidiaries nor joint arrangements, as associates.

HSBC recognises its share of the assets, liabilities and results in a joint operation. Investments in associates and interests in joint ventures are recognised using the equity method. The attributable share of the results and reserves of joint ventures and associates is included in the consolidated financial statements of HSBC based on either financial statements made up to 31 December or pro-rated amounts adjusted for any material transactions or events occurring between the date the financial statements are available and 31 December.

Investments in associates and joint ventures are assessed at each reporting date and tested for impairment when there is an indication that the investment may be impaired. Goodwill on acquisitions of interests in joint ventures and associates is not tested separately for impairment, but is assessed as part of the carrying amount of the investment.

Critical accounting estimates and judgements

 
The most significant critical accounting estimates relate to the assessment 
 of impairment of our investment in Bank of Communications Co. Limited 
 ('BoCom'), which involves estimations of value in use: 
 
 
    *    Management's best estimate of BoCom's earnings are 
         based on management's explicit forecasts over the 
         short to medium term and the capital maintenance 
         charge, which is management's forecast of the 
         earnings that need to be withheld in order for BoCom 
         to meet regulatory requirements over the forecast 
         period, both of which are subject to uncertain 
         factors 
 
 
    *    Key assumptions used in estimating BoCom's value in 
         use, the sensitivity of the value in use calculations 
         to different assumptions and a sensitivity analysis 
         that shows the changes in key assumptions that would 
         reduce the excess of value in use over the carrying 
         amount (the 'headroom') to nil are described in Note 
         18 
  =========================================================================== 
 
   (b)     Income and expense 

Operating income

Interest income and expense

Interest income and expense for all financial instruments, excluding those classified as held for trading or designated at fair value, are recognised in 'Interest income' and 'Interest expense' in the income statement using the effective interest method. However, as an exception to this, interest on debt instruments issued by HSBC for funding purposes that are designated under the fair value option to reduce an accounting mismatch and on derivatives managed in conjunction with those debt instruments is included in interest expense.

Interest on credit-impaired financial assets is recognised using the rate of interest used to discount the future cash flows for the purpose of measuring the impairment loss.

Non-interest income and expense

HSBC generates fee income from services provided at a fixed price over time, such as account service and card fees, or when HSBC delivers a specific transaction at a point in time, such as broking services and import/export services. With the exception of certain fund management and performance fees, all other fees are generated at a fixed price. Fund management and performance fees can be variable depending on the size of the customer portfolio and HSBC's performance as fund manager. Variable fees are recognised when all uncertainties are resolved. Fee income is generally earned from short-term contracts with payment terms that do not include a significant financing component.

HSBC acts as principal in the majority of contracts with customers, with the exception of broking services. For most brokerage trades, HSBC acts as agent in the transaction and recognises broking income net of fees payable to other parties in the arrangement.

HSBC recognises fees earned on transaction-based arrangements at a point in time when it has fully provided the service to the customer. Where the contract requires services to be provided over time, income is recognised on a systematic basis over the life of the agreement.

Where HSBC offers a package of services that contains multiple non-distinct performance obligations, such as those included in account service packages, the promised services are treated as a single performance obligation. If a package of services contains distinct performance obligations, such as those including both account and insurance services, the corresponding transaction price is allocated to each performance obligation based on the estimated stand-alone selling prices.

Dividend income is recognised when the right to receive payment is established. This is the ex-dividend date for listed equity securities, and usually the date when shareholders approve the dividend for unlisted equity securities.

Net income/(expense) from financial instruments measured at fair value through profit or loss includes the following:

-- 'Net income from financial instruments held for trading or managed on a fair value basis': This comprises net trading income, which includes all gains and losses from changes in the fair value of financial assets and financial liabilities held for trading and other financial instruments managed on a fair value basis, together with the related interest income, expense and dividends, excluding the effect of changes in the credit risk of liabilities managed on a fair value basis. It also includes all gains and losses from changes in the fair value of derivatives that are managed in conjunction with financial assets and liabilities measured at fair value through profit or loss.

-- 'Net income/(expense) from assets and liabilities of insurance businesses, including related derivatives, measured at fair value through profit or loss': This includes interest income, interest expense and dividend income in respect of financial assets and liabilities measured at fair value through profit or loss; and those derivatives managed in conjunction with the above that can be separately identifiable from other trading derivatives.

-- 'Changes in fair value of designated debt instruments and related derivatives': Interest paid on debt instruments and interest cash flows on related derivatives is presented in interest expense where doing so reduces an accounting mismatch.

-- 'Changes in fair value of other financial instruments mandatorily measured at fair value through profit or loss': This includes interest on instruments that fail the solely payments of principal and interest test, see (d) below.

The accounting policies for insurance premium income are disclosed in Note 1.2(j).

   (c)     Valuation of financial instruments 

All financial instruments are initially recognised at fair value. Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. The fair value of a financial instrument on initial recognition is generally its transaction price (that is, the fair value of the consideration given or received). However, if there is a difference between the transaction price and the fair value of financial instruments whose fair value is based on a quoted price in an active market or a valuation technique that uses only data from observable markets, HSBC recognises the difference as a trading gain or loss at inception (a 'day 1 gain or loss'). In all other cases, the entire day 1 gain or loss is deferred and recognised in the income statement over the life of the transaction until the transaction matures, is closed out, the valuation inputs become observable or HSBC enters into an offsetting transaction. The fair value of financial instruments is generally measured on an individual basis. However,

in cases where HSBC manages a group of financial assets and liabilities according to its net market or credit risk exposure, the fair value of the group of financial instruments is measured on a net basis but the underlying financial assets and liabilities are presented separately in the financial statements, unless they satisfy the IFRS offsetting criteria.

Critical accounting estimates and judgements

 
The majority of valuation techniques employ only observable market data. 
 However, certain financial instruments are classified on the basis of 
 valuation techniques that feature one or more significant market inputs 
 that are unobservable, and for them, the measurement of fair value is 
 more judgemental: 
======================================================================================================================= 
 
 
 *    An instrument in its entirety is classified as valued   *    Details on the Group's level 3 financial instruments 
      using significant unobservable inputs if, in the             and the sensitivity of their valuation to the effect 
      opinion of management, a significant proportion of           of applying reasonable possible alternative 
      the instrument's inception profit or greater than 5%         assumptions in determining their fair value are set 
      of the instrument's valuation is driven by                   out in Note 12 
      unobservable inputs 
 
 
 *    'Unobservable' in this context means that there is 
      little or no current market data available from which 
      to determine the price at which an arm's length 
      transaction would be likely to occur. It generally 
      does not mean that there is no data available at all 
      upon which to base a determination of fair value 
      (consensus pricing data may, for example, be used) 
===========================================================  ========================================================== 
 
   (d)     Financial instruments measured at amortised cost 

Financial assets that are held to collect the contractual cash flows and which contain contractual terms that give rise on specified dates to cash flows that are solely payments of principal and interest are measured at amortised cost. Such financial assets include most loans and advances to banks and customers and some debt securities. In addition, most financial liabilities are measured at amortised cost. HSBC accounts for regular way amortised cost financial instruments using trade date accounting. The carrying value of these financial assets at initial recognition includes any directly attributable transactions costs. If the initial fair value is lower than the cash amount advanced, such as in the case of some leveraged finance and syndicated lending activities, the difference is deferred and recognised over the life of the loan through the recognition of interest income.

HSBC may commit to underwriting loans on fixed contractual terms for specified periods of time. When the loan arising from the lending commitment is expected to be held for trading, the commitment to lend is recorded as a derivative. When HSBC intends to hold the loan, the loan commitment is included in the impairment calculations set out below.

Non-trading reverse repurchase, repurchase and similar agreements

When debt securities are sold subject to a commitment to repurchase them at a predetermined price ('repos'), they remain on the balance sheet and a liability is recorded in respect of the consideration received. Securities purchased under commitments to resell ('reverse repos') are not recognised on the balance sheet and an asset is recorded in respect of the initial consideration paid. Non-trading repos and reverse repos are measured at amortised cost. The difference between the sale and repurchase price or between the purchase and resale price is treated as interest and recognised in net interest income over the life of the agreement.

Contracts that are economically equivalent to reverse repo or repo agreements (such as sales or purchases of debt securities entered into together with total return swaps with the same counterparty) are accounted for similarly to, and presented together with, reverse repo or repo agreements.

   (e)     Financial assets measured at fair value through other comprehensive income 

Financial assets held for a business model that is achieved by both collecting contractual cash flows and selling and which contain contractual terms that give rise on specified dates to cash flows that are solely payments of principal and interest are measured at fair value through other comprehensive income ('FVOCI'). These comprise primarily debt securities. They are recognised on the trade date when HSBC enters into contractual arrangements to purchase and are normally derecognised when they are either sold or redeemed. They are subsequently remeasured at fair value and changes therein (except for those relating to impairment, interest income and foreign currency exchange gains and losses) are recognised in other comprehensive income until the assets are sold. Upon disposal, the cumulative gains or losses in other comprehensive income are recognised in the income statement as 'Gains less losses from financial instruments'. Financial assets measured at FVOCI are included in the impairment calculations set out below and impairment is recognised in profit or loss.

(f) Equity securities measured at fair value with fair value movements presented in other comprehensive income

The equity securities for which fair value movements are shown in other comprehensive income are business facilitation and other similar investments where HSBC holds the investments other than to generate a capital return. Gains or losses on the derecognition of these equity securities are not transferred to profit or loss. Otherwise, equity securities are measured at fair value through profit or loss (except for dividend income, which is recognised in profit or loss).

   (g)     Financial instruments designated at fair value through profit or loss 

Financial instruments, other than those held for trading, are classified in this category if they meet one or more of the criteria set out below and are so designated irrevocably at inception:

   --    the use of the designation removes or significantly reduces an accounting mismatch; 

-- a group of financial assets and liabilities or a group of financial liabilities is managed and its performance is evaluated on a fair value basis, in accordance with a documented risk management or investment strategy; and

   --    the financial liability contains one or more non-closely related embedded derivatives. 

Designated financial assets are recognised when HSBC enters into contracts with counterparties, which is generally on trade date, and are normally derecognised when the rights to the cash flows expire or are transferred. Designated financial liabilities are recognised when HSBC enters into contracts with counterparties, which is generally on settlement date, and are normally derecognised when extinguished. Subsequent changes in fair values are recognised in the income statement in 'Net income from financial instruments held for trading or managed on a fair value basis' or 'Net income/(expense) from assets and liabilities of insurance businesses, including related derivatives, measured at fair value through profit or loss' except for the effect of changes in the liabilities' credit risk, which is presented in 'Other comprehensive income', unless that treatment would create or enlarge an accounting mismatch in profit or loss.

Under the above criterion, the main classes of financial instruments designated by HSBC are:

-- Debt instruments for funding purposes that are designated to reduce an accounting mismatch: The interest and/or foreign exchange exposure on certain fixed-rate debt securities issued has been matched with the interest and/or foreign exchange exposure on certain swaps as part of a documented risk management strategy.

-- Financial assets and financial liabilities under unit-linked and non-linked investment contracts: A contract under which HSBC does not accept significant insurance risk from another party is not classified as an insurance contract, other than investment contracts with discretionary participation features ('DPF'), but is accounted for as a financial liability. Customer liabilities under linked and certain non-linked investment contracts issued by insurance subsidiaries are determined based on the fair value of the assets held in the linked funds. If no fair value designation was made for the related assets, at least some of the assets would otherwise be measured at either fair value through other comprehensive income or amortised cost. The related financial assets and liabilities are managed and reported to management on a fair value basis. Designation at fair value of the financial assets and related liabilities allows changes in fair values to be recorded in the income statement and presented in the same line.

-- Financial liabilities that contain both deposit and derivative components: These financial liabilities are managed and their performance evaluated on a fair value basis.

   (h)     Derivatives 

Derivatives are financial instruments that derive their value from the price of underlying items such as equities, interest rates or other indices. Derivatives are recognised initially and are subsequently measured at fair value through profit or loss. Derivatives are classified as assets when their fair value is positive or as liabilities when their fair value is negative. This includes embedded derivatives in financial liabilities, which are bifurcated from the host contract when they meet the definition of a derivative on a stand-alone basis.

Where the derivatives are managed with debt securities issued by HSBC that are designated at fair value, the contractual interest is shown in 'Interest expense' together with the interest payable on the issued debt.

Hedge accounting

When derivatives are not part of fair value designated relationships, if held for risk management purposes they are designated in hedge accounting relationships where the required criteria for documentation and hedge effectiveness are met. HSBC uses these derivatives or, where allowed, other non-derivative hedging instruments in fair value hedges, cash flow hedges or hedges of net investments in foreign operations as appropriate to the risk being hedged.

Fair value hedge

Fair value hedge accounting does not change the recording of gains and losses on derivatives and other hedging instruments, but results in recognising changes in the fair value of the hedged assets or liabilities attributable to the hedged risk that would not otherwise be recognised in the income statement. If a hedge relationship no longer meets the criteria for hedge accounting, hedge accounting is discontinued and the cumulative adjustment to the carrying amount of the hedged item is amortised to the income statement on a recalculated effective interest rate, unless the hedged item has been derecognised, in which case it is recognised in the income statement immediately.

Cash flow hedge

The effective portion of gains and losses on hedging instruments is recognised in other comprehensive income and the ineffective portion of the change in fair value of derivative hedging instruments that are part of a cash flow hedge relationship is recognised immediately in the income statement within 'Net income from financial instruments held for trading or managed on a fair value basis'. The accumulated gains and losses recognised in other comprehensive income are reclassified to the income statement in the same periods in which the hedged item affects profit or loss. When a hedge relationship is discontinued, or partially discontinued, any cumulative gain or loss recognised in other comprehensive income remains in equity until the forecast transaction is recognised in the income statement. When a forecast transaction is no longer expected to occur, the cumulative gain or loss previously recognised in other comprehensive income is immediately reclassified to the income statement.

Net investment hedge

Hedges of net investments in foreign operations are accounted for in a similar way to cash flow hedges. The effective portion of gains and losses on the hedging instrument is recognised in other comprehensive income and other gains and losses are recognised immediately in the income statement. Gains and losses previously recognised in other comprehensive income are reclassified to the income statement on the disposal, or part disposal, of the foreign operation.

Derivatives that do not qualify for hedge accounting

Non-qualifying hedges are derivatives entered into as economic hedges of assets and liabilities for which hedge accounting was not applied.

   (i)      Impairment of amortised cost and FVOCI financial assets 

Expected credit losses ('ECL') are recognised for loans and advances to banks and customers, non-trading reverse repurchase agreements, other financial assets held at amortised cost, debt instruments measured at FVOCI, and certain loan commitments and financial guarantee contracts. At initial recognition, allowance (or provision in the case of some loan commitments and financial guarantees) is required for ECL resulting from default events that are possible within the next 12 months, or less, where the remaining life is less than 12 months ('12-month ECL'). In the event of a significant increase in credit risk, allowance (or provision) is required for ECL resulting from all possible default events over the expected life of the financial instrument ('lifetime ECL'). Financial assets where

12-month ECL is recognised are considered to be 'stage 1'; financial assets that are considered to have experienced a significant increase in credit risk are in 'stage 2'; and financial assets for which there is objective evidence of impairment so are considered to be in default or otherwise credit impaired are in 'stage 3'. Purchased or originated credit-impaired financial assets ('POCI') are treated differently, as set out below.

Credit impaired (stage 3)

HSBC determines that a financial instrument is credit impaired and in stage 3 by considering relevant objective evidence, primarily whether:

   --    contractual payments of either principal or interest are past due for more than 90 days; 

-- there are other indications that the borrower is unlikely to pay, such as when a concession has been granted to the borrower for economic or legal reasons relating to the borrower's financial condition; and

   --    the loan is otherwise considered to be in default. 

If such unlikeliness to pay is not identified at an earlier stage, it is deemed to occur when an exposure is 90 days past due, even where regulatory rules permit default to be defined based on 180 days past due. Therefore, the definitions of credit impaired and default are aligned as far as possible so that stage 3 represents all loans that are considered defaulted or otherwise credit impaired.

Interest income is recognised by applying the effective interest rate to the amortised cost amount, i.e. gross carrying amount less ECL allowance.

Write-off

Financial assets (and the related impairment allowances) are normally written off, either partially or in full, when there is no realistic prospect of recovery. Where loans are secured, this is generally after receipt of any proceeds from the realisation of security. In circumstances where the net realisable value of any collateral has been determined and there is no reasonable expectation of further recovery, write-off may be earlier.

Renegotiation

Loans are identified as renegotiated and classified as credit impaired when we modify the contractual payment terms due to significant credit distress of the borrower. Renegotiated loans remain classified as credit impaired until there is sufficient evidence to demonstrate a significant reduction in the risk of non-payment of future cash flows and retain the designation of renegotiated until maturity or derecognition.

A loan that is renegotiated is derecognised if the existing agreement is cancelled and a new agreement is made on substantially different terms, or if the terms of an existing agreement are modified such that the renegotiated loan is a substantially different financial instrument. Any new loans that arise following derecognition events in these circumstances are considered to be POCI and will continue to be disclosed as renegotiated loans.

Other than originated credit-impaired loans, all other modified loans could be transferred out of stage 3 if they no longer exhibit any evidence of being credit impaired and, in the case of renegotiated loans, there is sufficient evidence to demonstrate a significant reduction in the risk of non-payment of future cash flows over the minimum observation period, and there are no other indicators of impairment. These loans could be transferred to stage 1 or 2 based on the mechanism as described below by comparing the risk of a default occurring at the reporting date (based on the modified contractual terms) and the risk of a default occurring at initial recognition (based on the original, unmodified contractual terms). Any amount written off as a result of the modification of contractual terms would not be reversed.

Loan modifications other than renegotiated loans

Loan modifications that are not identified as renegotiated are considered to be commercial restructuring. Where a commercial restructuring results in a modification (whether legalised through an amendment to the existing terms or the issuance of a new loan contract) such that HSBC's rights to the cash flows under the original contract have expired, the old loan is derecognised and the new loan is recognised at fair value. The rights to cash flows are generally considered to have expired if the commercial restructure is at market rates and no payment-related concession has been provided. Mandatory and general offer loan modifications that are not borrower-specific, for example market-wide customer relief programmes, have not been classified as renegotiated loans and generally have not resulted in derecognition, but their stage allocation is determined considering all available and supportable information under our ECL impairment policy.

Significant increase in credit risk (stage 2)

An assessment of whether credit risk has increased significantly since initial recognition is performed at each reporting period by considering the change in the risk of default occurring over the remaining life of the financial instrument. The assessment explicitly or implicitly compares the risk of default occurring at the reporting date compared with that at initial recognition, taking into account reasonable and supportable information, including information about past events, current conditions and future economic conditions. The assessment is unbiased, probability-weighted, and to the extent relevant, uses forward-looking information consistent with that used in the measurement of ECL. The analysis of credit risk is multifactor. The determination of whether a specific factor is relevant and its weight compared with other factors depends on the type of product, the characteristics of the financial instrument and the borrower, and the geographical region. Therefore, it is not possible to provide a single set of criteria that will determine what is considered to be a significant increase in credit risk, and these criteria will differ for different types of lending, particularly between retail and wholesale. However, unless identified at an earlier stage, all financial assets are deemed to have suffered a significant increase in credit risk when 30 days past due. In addition, wholesale loans that are individually assessed, which are typically corporate and commercial customers, and included on a watch or worry list, are included in stage 2.

For wholesale portfolios, the quantitative comparison assesses default risk using a lifetime probability of default ('PD'), which encompasses a wide range of information including the obligor's customer risk rating ('CRR'), macroeconomic condition forecasts and credit transition probabilities. For origination CRRs up to 3.3, significant increase in credit risk is measured by comparing the average PD for the remaining term estimated at origination with the equivalent estimation at the reporting date. The quantitative measure of significance varies depending on the credit quality at origination as follows:

 
 
0.1-1.2  15bps 
-------  ----- 
2.1-3.3  30bps 
-------  ----- 
 

For CRRs greater than 3.3 that are not impaired, a significant increase in credit risk is considered to have occurred when the origination PD has doubled. The significance of changes in PD was informed by expert credit risk judgement, referenced to historical credit migrations and to relative changes in external market rates.

For loans originated prior to the implementation of IFRS 9, the origination PD does not include adjustments to reflect expectations of future macroeconomic conditions since these are not available without the use of hindsight. In the absence of this data, origination PD must be approximated assuming through-the-cycle ('TTC') PDs and TTC migration probabilities, consistent with the instrument's underlying modelling approach and the CRR at origination. For these loans, the quantitative comparison is supplemented with additional CRR deterioration-based thresholds, as set out in the table below:

 
 
0.1      5 notches 
-------  --------- 
1.1-4.2  4 notches 
-------  --------- 
4.3-5.1  3 notches 
-------  --------- 
5.2-7.1  2 notches 
-------  --------- 
7.2-8.2  1 notch 
-------  --------- 
8.3      0 notch 
-------  --------- 
 

Further information about the 23-grade scale used for CRR can be found on page 121.

For certain portfolios of debt securities where external market ratings are available and credit ratings are not used in credit risk management, the debt securities will be in stage 2 if their credit risk increases to the extent they are no longer considered investment grade. Investment grade is where the financial instrument has a low risk of incurring losses, the structure has a strong capacity to meet its contractual cash flow obligations in the near term, and adverse changes in economic and business conditions in the longer term may, but will not necessarily, reduce the ability of the borrower to fulfil their contractual cash flow obligations.

For retail portfolios, default risk is assessed using a reporting date 12-month PD derived from credit scores, which incorporates all available information about the customer. This PD is adjusted for the effect of macroeconomic forecasts for periods longer than

12 months and is considered to be a reasonable approximation of a lifetime PD measure. Retail exposures are first segmented into homogeneous portfolios, generally by country, product and brand. Within each portfolio, the stage 2 accounts are defined as accounts with an adjusted 12-month PD greater than the average 12-month PD of loans in that portfolio 12 months before they become 30 days past due. The expert credit risk judgement is that no prior increase in credit risk is significant. This portfolio-specific threshold identifies loans with a PD higher than would be expected from loans that are performing as originally expected, and higher than what would have been acceptable at origination. It therefore approximates a comparison of origination to reporting date PDs.

Unimpaired and without significant increase in credit risk (stage 1)

ECL resulting from default events that are possible within the next 12 months ('12-month ECL') are recognised for financial instruments that remain in stage 1.

Purchased or originated credit impaired

Financial assets that are purchased or originated at a deep discount that reflects the incurred credit losses are considered to be POCI. This population includes the recognition of a new financial instrument following a renegotiation where concessions have been granted for economic or contractual reasons relating to the borrower's financial difficulty that otherwise would not have been considered. The amount of change-in-lifetime ECL is recognised in profit or loss until the POCI is derecognised, even if the lifetime ECL are less than the amount of ECL included in the estimated cash flows on initial recognition.

Movement between stages

Financial assets can be transferred between the different categories (other than POCI) depending on their relative increase in credit risk since initial recognition. Financial instruments are transferred out of stage 2 if their credit risk is no longer considered to be significantly increased since initial recognition based on the assessments described above. Except for renegotiated loans, financial instruments are transferred out of stage 3 when they no longer exhibit any evidence of credit impairment as described above. Renegotiated loans that are not POCI will continue to be in stage 3 until there is sufficient evidence to demonstrate a significant reduction in the risk of non-payment of future cash flows, observed over a minimum one-year period and there are no other indicators of impairment. For loans that are assessed for impairment on a portfolio basis, the evidence typically comprises a history of payment performance against the original or revised terms, as appropriate to the circumstances. For loans that are assessed for impairment on an individual basis, all available evidence is assessed on a case-by-case basis.

Measurement of ECL

The assessment of credit risk and the estimation of ECL are unbiased and probability-weighted, and incorporate all available information that is relevant to the assessment including information about past events, current conditions and reasonable and supportable forecasts of future events and economic conditions at the reporting date. In addition, the estimation of ECL should take into account the time value of money.

In general, HSBC calculates ECL using three main components: a probability of default, a loss given default ('LGD') and the exposure at default ('EAD').

The 12-month ECL is calculated by multiplying the 12-month PD, LGD and EAD. Lifetime ECL is calculated using the lifetime PD instead. The 12-month and lifetime PDs represent the probability of default occurring over the next 12 months and the remaining maturity of the instrument respectively.

The EAD represents the expected balance at default, taking into account the repayment of principal and interest from the balance sheet date to the default event together with any expected drawdowns of committed facilities. The LGD represents expected losses on the EAD given the event of default, taking into account, among other attributes, the mitigating effect of collateral value at the time it is expected to be realised and the time value of money.

HSBC leverages the Basel II IRB framework where possible, with recalibration to meet the differing IFRS 9 requirements as set out in the following table:

 
 
PD 
         *    Through the cycle (represents long-run average PD        *    Point in time (based on current conditions, adjusted 
              throughout a full economic cycle)                             to take into account estimates of future conditions 
                                                                            that will impact PD) 
 
         *    The definition of default includes a backstop of 90+ 
              days past due, although this has been modified to        *    Default backstop of 90+ days past due for all 
              180+ days past due for some portfolios, particularly          portfolios 
              UK and US mortgages 
-----  -----------------------------------------------------------  ------------------------------------------------------------ 
EAD 
          *    Cannot be lower than current balance                    *    Amortisation captured for term products 
-----  -----------------------------------------------------------  ------------------------------------------------------------ 
LGD 
          *    Downturn LGD (consistent losses expected to be         *    Expected LGD (based on estimate of loss given default 
               suffered during a severe but plausible economic             including the expected impact of future economic 
               downturn)                                                   conditions such as changes in value of collateral) 
 
 
          *    Regulatory floors may apply to mitigate risk of        *    No floors 
               underestimating downturn LGD due to lack of 
               historical data 
                                                                      *    Discounted using the original effective interest rate 
                                                                           of the loan 
          *    Discounted using cost of capital 
 
                                                                      *    Only costs associated with obtaining/selling 
          *    All collection costs included                               collateral included 
-----  -----------------------------------------------------------  ------------------------------------------------------------ 
Other 
                                                                       *    Discounted back from point of default to balance 
                                                                            sheet date 
-----  -----------------------------------------------------------  ------------------------------------------------------------ 
 

While 12-month PDs are recalibrated from Basel II models where possible, the lifetime PDs are determined by projecting the 12-month PD using a term structure. For the wholesale methodology, the lifetime PD also takes into account credit migration, i.e. a customer migrating through the CRR bands over its life.

The ECL for wholesale stage 3 is determined on an individual basis using a discounted cash flow ('DCF') methodology. The expected future cash flows are based on the credit risk officer's estimates as at the reporting date, reflecting reasonable and supportable assumptions and projections of future recoveries and expected future receipts of interest. Collateral is taken into account if it is likely that the recovery of the outstanding amount will include realisation of collateral based on the estimated fair value of collateral at the time of expected realisation, less costs for obtaining and selling the collateral. The cash flows are discounted at a reasonable approximation of the original effective interest rate. For significant cases, cash flows under four different scenarios are probability-weighted by reference to the economic scenarios applied more generally by the Group and the judgement of the credit risk officer in relation to the likelihood of the workout strategy succeeding or receivership being required. For less significant cases, the effect of different economic scenarios and work-out strategies is approximated and applied as an adjustment to the most likely outcome.

Period over which ECL is measured

Expected credit loss is measured from the initial recognition of the financial asset. The maximum period considered when measuring ECL (be it 12-month or lifetime ECL) is the maximum contractual period over which HSBC is exposed to credit risk. For wholesale overdrafts, credit risk management actions are taken no less frequently than on an annual basis and therefore this period is to the expected date of the next substantive credit review. The date of the substantive credit review also represents the initial recognition of the new facility. However, where the financial instrument includes both a drawn and undrawn commitment and the contractual ability to demand repayment and cancel the undrawn commitment does not serve to limit HSBC's exposure to credit risk to the contractual notice period, the contractual period does not determine the maximum period considered. Instead, ECL is measured over the period HSBC remains exposed to credit risk that is not mitigated by credit risk management actions. This applies to retail overdrafts and credit cards, where the period is the average time taken for stage 2 exposures to default or close as performing accounts, determined on a portfolio basis and ranging from between two and six years. In addition, for these facilities it is not possible to identify the ECL on the loan commitment component separately from the financial asset component. As a result, the total ECL is recognised in the loss allowance for the financial asset unless the total ECL exceeds the gross carrying amount of the financial asset, in which case the ECL is recognised as a provision.

Forward-looking economic inputs

HSBC applies multiple forward-looking global economic scenarios determined with reference to external forecast distributions representative of our view of forecast economic conditions. This approach is considered sufficient to calculate unbiased expected loss in most economic environments. In certain economic environments, additional analysis may be necessary and may result in additional scenarios or adjustments, to reflect a range of possible economic outcomes sufficient for an unbiased estimate. The detailed methodology is disclosed in 'Measurement uncertainty and sensitivity analysis of ECL estimates' on page 127.

Critical accounting estimates and judgements

 
The calculation of the Group's ECL under IFRS 9 requires the Group to 
 make a number of judgements, assumptions and estimates. The most significant 
 are set out below: 
====================================================================================================================== 
 
 
 *    Defining what is considered to be a significant        *    The sections marked as audited on pages 127 to 141, 
      increase in credit risk                                     'Measurement uncertainty and sensitivity analysis of 
                                                                  ECL estimates' set out the assumptions used in 
                                                                  determining ECL and provide an indication of the 
 *    Determining the lifetime and point of initial               sensitivity of the result to the application of 
      recognition of overdrafts and credit cards                  different weightings being applied to different 
                                                                  economic assumptions 
 
 *    Selecting and calibrating the PD, LGD and EAD models 
, 
      which support the calculations, including making 
      reasonable and supportable judgements about how 
      models react to current and future economic 
      conditions 
 
 
 *    Selecting model inputs and economic forecasts, 
      including determining whether sufficient and 
      appropriately weighted economic forecasts are 
      incorporated to calculate unbiased expected loss 
 
 
 *    Making management adjustments to account for late 
      breaking events, model and data limitations and 
      deficiencies, and expert credit judgements 
==========================================================  ========================================================== 
 
   (j)      Insurance contracts 

A contract is classified as an insurance contract where HSBC accepts significant insurance risk from another party by agreeing to compensate that party on the occurrence of a specified uncertain future event. An insurance contract may also transfer financial risk, but is accounted for as an insurance contract if the insurance risk is significant. In addition, HSBC issues investment contracts with discretionary participation features ('DPF'), which are also accounted for as insurance contracts as required by IFRS 4 'Insurance Contracts'.

Net insurance premium income

Premiums for life insurance contracts are accounted for when receivable, except in unit-linked insurance contracts where premiums are accounted for when liabilities are established. Reinsurance premiums are accounted for in the same accounting period as the premiums for the direct insurance contracts to which they relate.

Net insurance claims and benefits paid and movements in liabilities to policyholders

Gross insurance claims for life insurance contracts reflect the total cost of claims arising during the year, including claim handling costs and any policyholder bonuses allocated in anticipation of a bonus declaration.

Maturity claims are recognised when due for payment. Surrenders are recognised when paid or at an earlier date on which, following notification, the policy ceases to be included within the calculation of the related insurance liabilities. Death claims are recognised when notified.

Reinsurance recoveries are accounted for in the same period as the related claim.

Liabilities under insurance contracts

Liabilities under non-linked life insurance contracts are calculated by each life insurance operation based on local actuarial principles. Liabilities under unit-linked life insurance contracts are at least equivalent to the surrender or transfer value, which is calculated by reference to the value of the relevant underlying funds or indices.

Future profit participation on insurance contracts with DPF

Where contracts provide discretionary profit participation benefits to policyholders, liabilities for these contracts include provisions for the future discretionary benefits to policyholders. These provisions reflect the actual performance of the investment portfolio to date and management's expectation of the future performance of the assets backing the contracts, as well as other experience factors such as mortality, lapses and operational efficiency, where appropriate. The benefits to policyholders may be determined by the contractual terms, regulation, or past distribution policy.

Investment contracts with DPF

While investment contracts with DPF are financial instruments, they continue to be treated as insurance contracts as required by IFRS 4. The Group therefore recognises the premiums for these contracts as revenue and recognises as an expense the resulting increase in the carrying amount of the liability.

In the case of net unrealised investment gains on these contracts, whose discretionary benefits principally reflect the actual performance of the investment portfolio, the corresponding increase in the liabilities is recognised in either the income statement or other comprehensive income, following the treatment of the unrealised gains on the relevant assets. In the case of net unrealised losses, a deferred participating asset is recognised only to the extent that its recoverability is highly probable. Movements in the liabilities arising from realised gains and losses on relevant assets are recognised in the income statement.

Present value of in-force long-term insurance business

HSBC recognises the value placed on insurance contracts and investment contracts with DPF, which are classified as long-term and in-force at the balance sheet date, as an asset. The asset represents the present value of the equity holders' interest in the issuing insurance companies' profits expected to emerge from these contracts written at the balance sheet date. The present value of in-force business ('PVIF') is determined by discounting those expected future profits using appropriate assumptions in assessing factors such as future mortality, lapse rates and levels of expenses, and a risk discount rate that reflects the risk premium attributable to the respective contracts. The PVIF incorporates allowances for both non-market risk and the value of financial options and guarantees. The PVIF asset is presented gross of attributable tax in the balance sheet and movements in the PVIF asset are included in 'Other operating income' on a gross of tax basis.

   (k)     Employee compensation and benefits 

Share-based payments

HSBC enters into both equity-settled and cash-settled share-based payment arrangements with its employees as compensation for the provision of their services.

The vesting period for these schemes may commence before the legal grant date if the employees have started to render services in respect of the award before the legal grant date, where there is a shared understanding of the terms and conditions of the arrangement. Expenses are recognised when the employee starts to render service to which the award relates.

Cancellations result from the failure to meet a non-vesting condition during the vesting period, and are treated as an acceleration of vesting recognised immediately in the income statement. Failure to meet a vesting condition by the employee is not treated as a cancellation, and the amount of expense recognised for the award is adjusted to reflect the number of awards expected to vest.

Post-employment benefit plans

HSBC operates a number of pension schemes including defined benefit, defined contribution and post-employment benefit schemes.

Payments to defined contribution schemes are charged as an expense as the employees render service.

Defined benefit pension obligations are calculated using the projected unit credit method. The net charge to the income statement mainly comprises the service cost and the net interest on the net defined benefit asset or liability, and is presented in operating expenses. Remeasurements of the net defined benefit asset or liability, which comprise actuarial gains and losses, return on plan assets excluding interest and the effect of the asset ceiling (if any, excluding interest), are recognised immediately in other comprehensive income. The net defined benefit asset or liability represents the present value of defined benefit obligations reduced by the fair value of plan assets (see policy (c)), after applying the asset ceiling test, where the net defined benefit surplus is limited to the present value of available refunds and reductions in future contributions to the plan.

The cost of obligations arising from other post-employment plans are accounted for on the same basis as defined benefit pension plans.

Critical accounting estimates and judgements

 
The most significant critical accounting estimates relate to the determination 
 of key assumptions applied in calculating the defined benefit pension 
 obligation for the principal plan. 
 
 
    *    A range of assumptions could be applied, and 
         different assumptions could significantly alter the 
         defined benefit obligation and the amounts recognised 
         in profit or loss or OCI. 
 
 
    *    The calculation of the defined benefit pension 
         obligation includes assumptions with regard to the 
         discount rate, inflation rate, pension payments and 
         deferred pensions, pay and mortality. Management 
         determines these assumptions in consultation with the 
         plan's actuaries. 
 
 
    *    Key assumptions used in calculating the defined 
         benefit pension obligation for the principal plan and 
         the sensitivity of the calculation to different 
         assumptions are described in Note 5 
  ============================================================================== 
 
   (l)      Tax 

Income tax comprises current tax and deferred tax. Income tax is recognised in the income statement except to the extent that it relates to items recognised in other comprehensive income or directly in equity, in which case the tax is recognised in the same statement as the related item appears.

Current tax is the tax expected to be payable on the taxable profit for the year and on any adjustment to tax payable in respect of previous years. HSBC provides for potential current tax liabilities that may arise on the basis of the amounts expected to be paid to the tax authorities.

Deferred tax is recognised on temporary differences between the carrying amounts of assets and liabilities in the balance sheet, and the amounts attributed to such assets and liabilities for tax purposes. Deferred tax is calculated using the tax rates expected to apply in the periods in which the assets will be realised or the liabilities settled.

Current and deferred tax are calculated based on tax rates and laws enacted, or substantively enacted, by the balance sheet date.

Critical accounting estimates and judgements

 
The recognition of deferred tax assets depends on judgements 
============================================================== 
 
 
  *    Assessing the probability and sufficiency of future 
       taxable profits, taking into account the future 
       reversal of existing taxable temporary differences 
       and tax planning strategies including corporate 
       reorganisations 
============================================================ 
 
   (m)    Provisions, contingent liabilities and guarantees 

Provisions

Provisions are recognised when it is probable that an outflow of economic benefits will be required to settle a present legal or constructive obligation that has arisen as a result of past events and for which a reliable estimate can be made.

Critical accounting estimates and judgements

 
The recognition and measurement of provisions requires the Group to make 
 a number of judgements, assumptions and estimates. The most significant 
 are set out below: 
======================================================================================================================== 
 
 
 *    Determining whether a present obligation exists.        *    Provisions for legal proceedings and regulatory 
      Professional advice is taken on the assessment of            matters remain very sensitive to the assumptions used 
      litigation and similar obligations                           in the estimate. There could be a wider range of 
                                                                   possible outcomes for any pending legal proceedings, 
                                                                   investigations or inquiries. As a result it is often 
 *    Provisions for legal proceedings and regulatory              not practicable to quantify a range of possible 
      matters typically require a higher degree of                 outcomes for individual matters. It is also not 
      judgement than other types of provisions. When               practicable to meaningfully quantify ranges of 
      matters are at an early stage, accounting judgements         potential outcomes in aggregate for these types of 
      can be difficult because of the high degree of               provisions because of the diverse nature and 
      uncertainty associated with determining whether a            circumstances of such matters and the wide range of 
      present obligation exists, and estimating the                uncertainties involved 
      probability and amount of any outflows that may 
      arise. As matters progress, management and legal 
      advisers evaluate on an ongoing basis whether           *    Provisions for customer remediation also require 
      provisions should be recognised, revising previous           significant levels of estimation. The amounts of 
      estimates as appropriate. At more advanced stages, it        provisions recognised depend on a number of different 
      is typically easier to make estimates around a better        assumptions, the most significant of which are the 
      defined set of possible outcomes                             uphold rate and average redress for complaints yet to 
                                                                   be worked. More information about these assumptions 
                                                                   is included in Note 27 
===========================================================  =========================================================== 
 

Contingent liabilities, contractual commitments and guarantees

Contingent liabilities

Contingent liabilities, which include certain guarantees and letters of credit pledged as collateral security, and contingent liabilities related to legal proceedings or regulatory matters, are not recognised in the financial statements but are disclosed unless the probability of settlement is remote.

Financial guarantee contracts

Liabilities under financial guarantee contracts that are not classified as insurance contracts are recorded initially at their fair value, which is generally the fee received or present value of the fee receivable.

HSBC Holdings has issued financial guarantees and similar contracts to other Group entities. HSBC elects to account for certain guarantees as insurance contracts in HSBC Holdings' financial statements, in which case they are measured and recognised as insurance liabilities. This election is made on a contract-by-contract basis, and is irrevocable.

   (n)     Impairment of non-financial assets 

Software under development is tested for impairment at least annually. Other non-financial assets are property, plant and equipment, intangible assets (excluding goodwill) and right-of-use assets. They are tested for impairment at the individual asset level when there is indication of impairment at that level, or at the CGU level for assets that do not have a recoverable amount at the individual asset level. In addition, impairment is also tested at the CGU level when there is indication of impairment at that level. For this purpose, CGUs are considered to be the principal operating legal entities divided by global business.

Impairment testing compares the carrying amount of the non-financial asset or CGU with its recoverable amount, which is the higher of the fair value less costs of disposal or the value in use. The carrying amount of a CGU comprises the carrying value of its assets and liabilities, including non-financial assets that are directly attributable to it and non-financial assets that can be allocated to it on a reasonable and consistent basis. Non-financial assets that cannot be allocated to an individual CGU are tested for impairment at an appropriate grouping of CGUs. The recoverable amount of the CGU is the higher of the fair value less costs of disposal of the CGU, which is determined by independent and qualified valuers where relevant, and the value in use, which is calculated based on appropriate inputs (see Note 21).

When the recoverable amount of a CGU is less than its carrying amount, an impairment loss is recognised in the income statement to the extent that the impairment can be allocated on a pro-rata basis to the non-financial assets by reducing their carrying amounts to the higher of their respective individual recoverable amount or nil. Impairment is not allocated to the financial assets in a CGU.

Impairment loss recognised in prior periods for non-financial assets is reversed when there has been a change in the estimate used to determine the recoverable amount. The impairment loss is reversed to the extent that the carrying amount of the non-financial assets would not exceed the amount that would have been determined (net of amortisation or depreciation) had no impairment loss been recognised in prior periods.

Critical accounting estimates and judgements

 
The review of goodwill and other non-financial assets for impairment 
 reflects management's best estimate of the future cash flows of the 
 CGUs and the rates used to discount these cash flows, both of which 
 are subject to uncertain factors as described in the Critical accounting 
 estimates and judgements in Note 1.2(a). 
========================================================================= 
 
 
2  Net fee income 
   -------------- 
 
 
Net fee income by global business 
                                                      2020 
                                 Wealth                Global 
                                    and               Banking 
                               Personal  Commercial       and  Corporate 
                                Banking     Banking   Markets     Centre      Total 
                                     $m          $m        $m         $m         $m 
----------------------------  ---------  ----------  --------  ---------  --------- 
Funds under management            1,686         126       477          -    2,289 
----------------------------  ---------  ----------  --------  ---------  ------- 
Cards                             1,564         360        25          -    1,949 
----------------------------  ---------  ----------  --------  ---------  ------- 
Broking income                      862          61       616          -    1,539 
----------------------------  ---------  ----------  --------  ---------  ------- 
Credit facilities                    93         740       626          -    1,459 
----------------------------  ---------  ----------  --------  ---------  ------- 
Account services                    431         598       264          -    1,293 
----------------------------  ---------  ----------  --------  ---------  ------- 
Underwriting                          5           9     1,002        (1)    1,015 
----------------------------  ---------  ----------  --------  ---------  ------- 
Global custody                      189          22       723          -      934 
----------------------------  ---------  ----------  --------  ---------  ------- 
Unit trusts                         881          18         -          -      899 
----------------------------  ---------  ----------  --------  ---------  ------- 
Remittances                          77         313       288        (1)      677 
----------------------------  ---------  ----------  --------  ---------  ------- 
Imports/exports                       -         417       160          -      577 
----------------------------  ---------  ----------  --------  ---------  ------- 
Insurance agency commission         307          17         1          -      325 
----------------------------  ---------  ----------  --------  ---------  ------- 
Other                             1,123         893     2,369    (2,290)    2,095 
----------------------------  ---------  ----------  --------  ---------  ------- 
Fee income                        7,218       3,574     6,551    (2,292)   15,051 
----------------------------  ---------  ----------  --------  ---------  ------- 
Less: fee expense               (1,810)       (349)   (3,284)      2,266  (3,177) 
----------------------------  ---------  ----------  --------  ---------  ------- 
Net fee income                    5,408       3,225     3,267       (26)   11,874 
----------------------------  ---------  ----------  --------  ---------  ------- 
 
 
                                                    2019(1)                             2018 
                              ---------------------------------------------------  --------- 
                                 Wealth                Global 
                                    and               Banking 
                               Personal  Commercial       and  Corporate 
                                Banking     Banking   Markets     Centre    Total      Total 
                                     $m          $m        $m         $m       $m         $m 
----------------------------  ---------  ----------  --------  ---------  -------  --------- 
Funds under management            1,597         120       460          -    2,177    2,221 
----------------------------  ---------  ----------  --------  ---------  -------  ------- 
Cards                             1,602         358        15          -    1,975    1,956 
----------------------------  ---------  ----------  --------  ---------  -------  ------- 
Broking income                      485          40       532          -    1,057    1,210 
----------------------------  ---------  ----------  --------  ---------  -------  ------- 
Credit facilities                    90         785       743          -    1,618    1,723 
----------------------------  ---------  ----------  --------  ---------  -------  ------- 
Account services                    991         654       365        (7)    2,003    2,177 
----------------------------  ---------  ----------  --------  ---------  -------  ------- 
Underwriting                          3           6       821        (1)      829      723 
----------------------------  ---------  ----------  --------  ---------  -------  ------- 
Global custody                      135          18       564          -      717      736 
----------------------------  ---------  ----------  --------  ---------  -------  ------- 
Unit trusts                       1,011          22         2          -    1,035    1,038 
----------------------------  ---------  ----------  --------  ---------  -------  ------- 
Remittances                          77         362       311        (3)      747      778 
----------------------------  ---------  ----------  --------  ---------  -------  ------- 
Imports/exports                       1         497       164          -      662      709 
----------------------------  ---------  ----------  --------  ---------  -------  ------- 
Insurance agency commission         356          20         1          -      377      404 
----------------------------  ---------  ----------  --------  ---------  -------  ------- 
Other                             1,284         887     2,353    (2,282)    2,242    2,369 
----------------------------  ---------  ----------  --------  ---------  -------  ------- 
Fee income                        7,632       3,769     6,331    (2,293)   15,439   16,044 
----------------------------  ---------  ----------  --------  ---------  -------  ------- 
Less: fee expense               (1,998)       (380)   (3,292)      2,254  (3,416)  (3,424) 
----------------------------  ---------  ----------  --------  ---------  -------  ------- 
Net Fee income                    5,634       3,389     3,039       (39)   12,023   12,620 
----------------------------  ---------  ----------  --------  ---------  -------  ------- 
 

1 A change in reportable segments was made in 2020. Comparative data have been re-presented accordingly. For further guidance, see Note 10: Segmental Analysis on page 311.

Net fee income includes $5,858m of fees earned on financial assets that are not at fair value through profit or loss, other than amounts included in determining the effective interest rate (2019: $6,647m; 2018: $7,522m), $1,260m of fees payable on financial liabilities that are not at fair value through profit or loss, other than amounts included in determining the effective interest rate (2019: $1,450m; 2018: $1,682m), $3,426m of fees earned on trust and other fiduciary activities (2019: $3,110m; 2018: $3,165m) and $267m of fees payable relating to trust and other fiduciary activities (2019: $237m; 2018: $175m).

 
3  Net income from financial instruments measured at fair value through 
    profit or loss 
   -------------------------------------------------------------------- 
 
 
                                                                     2020     2019       2018 
                                                       Footnotes       $m       $m         $m 
-----------------------------------------------------  ---------  -------  -------  --------- 
Net income/(expense) arising on: 
-----------------------------------------------------  ---------  -------  -------  --------- 
Net trading activities                                             11,074   16,121    6,982 
-----------------------------------------------------  ---------  -------  -------  ------- 
Other instruments managed on a fair value 
 basis                                                            (1,492)  (5,890)    2,549 
-----------------------------------------------------  ---------  -------  -------  ------- 
Net income from financial instruments held 
 for trading or managed on a fair value basis                       9,582   10,231    9,531 
-----------------------------------------------------  ---------  -------  -------  ------- 
Financial assets held to meet liabilities 
 under insurance and investment contracts                           2,481    3,830  (1,585) 
-----------------------------------------------------  ---------  -------  -------  ------- 
Liabilities to customers under investment 
 contracts                                                          (400)    (352)       97 
-----------------------------------------------------  ---------  -------  -------  ------- 
Net income/(expense) from assets and liabilities 
 of insurance businesses, including related 
 derivatives, measured at fair value through 
 profit or loss                                                     2,081    3,478  (1,488) 
Derivatives managed in conjunction with HSBC's 
 issued debt securities                                             2,619    2,561    (626) 
-----------------------------------------------------  ---------  -------  -------  ------- 
Other changes in fair value                                       (2,388)  (2,471)      529 
-----------------------------------------------------  ---------  -------  -------  ------- 
Changes in fair value of designated debt and 
 related derivatives                                       1          231       90     (97) 
-----------------------------------------------------  ---------  -------  -------  ------- 
Changes in fair value of other financial instruments 
 mandatorily measured at fair value through 
 profit or loss                                                       455      812      695 
-----------------------------------------------------  ---------  -------  -------  ------- 
Year ended 31 Dec                                                  12,349   14,611    8,641 
-----------------------------------------------------  ---------  -------  -------  ------- 
 

1 The debt instruments, issued for funding purposes, are designated under the fair value option to reduce an accounting mismatch.

HSBC Holdings

 
                                                                  2020     2019     2018 
                                                                    $m       $m       $m 
-------------------------------------------------------------  -------  -------  ------- 
Net income/(expense) arising on: 
-------------------------------------------------------------  -------  -------  ------- 
- trading activities                                             (336)    (559)  (176) 
-------------------------------------------------------------  -------  -------  ----- 
- other instruments managed on a fair value basis                1,137    2,036    421 
-------------------------------------------------------------  -------  -------  ----- 
Net income from financial instruments held for 
 trading or managed on a fair value basis                          801    1,477    245 
-------------------------------------------------------------  -------  -------  ----- 
Derivatives managed in conjunction with HSBC Holdings-issued 
 debt securities                                                   694      764  (337) 
-------------------------------------------------------------  -------  -------  ----- 
Other changes in fair value                                    (1,020)  (1,124)    260 
-------------------------------------------------------------  -------  -------  ----- 
Changes in fair value of designated debt and related 
 derivatives                                                     (326)    (360)   (77) 
-------------------------------------------------------------  -------  -------  ----- 
Changes in fair value of other financial instruments 
 mandatorily measured at fair value through profit 
 or loss                                                         1,141    1,659     43 
-------------------------------------------------------------  -------  -------  ----- 
Year ended 31 Dec                                                1,616    2,776    211 
-------------------------------------------------------------  -------  -------  ----- 
 
 
4  Insurance business 
   ------------------ 
 
 
Net insurance premium income 
                                                                        Investment 
                                                                Linked   contracts 
                                               Non-linked         life        with 
                                                insurance    insurance      DPF(1)      Total 
                                                       $m           $m          $m         $m 
---------------------------------------------  ----------  -----------  ----------  --------- 
Gross insurance premium income                      8,321          579       1,563   10,463 
---------------------------------------------  ----------  -----------  ----------  ------- 
Reinsurers' share of gross insurance premium 
 income                                             (362)          (8)           -    (370) 
---------------------------------------------  ----------  -----------  ----------  ------- 
Year ended 31 Dec 2020                              7,959          571       1,563   10,093 
---------------------------------------------  ----------  -----------  ----------  ------- 
 
Gross insurance premium income                      9,353          489       2,266   12,108 
---------------------------------------------  ----------  -----------  ----------  ------- 
Reinsurers' share of gross insurance premium 
 income                                           (1,465)          (7)           -  (1,472) 
---------------------------------------------  ----------  -----------  ----------  ------- 
Year ended 31 Dec 2019                              7,888          482       2,266   10,636 
---------------------------------------------  ----------  -----------  ----------  ------- 
 
Gross insurance premium income                      8,616          422       2,300   11,338 
---------------------------------------------  ----------  -----------  ----------  ------- 
Reinsurers' share of gross insurance premium 
 income                                             (672)          (7)           -    (679) 
---------------------------------------------  ----------  -----------  ----------  ------- 
Year ended 31 Dec 2018                              7,944          415       2,300   10,659 
---------------------------------------------  ----------  -----------  ----------  ------- 
 
   1   Discretionary participation features. 
 
Net insurance claims and benefits paid and movement in liabilities to 
 policyholders 
                                                                      Investment 
                                                              Linked   contracts 
                                              Non-linked        life        with 
                                               insurance   insurance      DPF(1)      Total 
                                                      $m          $m          $m         $m 
--------------------------------------------  ----------  ----------  ----------  --------- 
Gross claims and benefits paid and movement 
 in liabilities                                   10,050       1,112       1,853   13,015 
--------------------------------------------  ----------  ----------  ----------  ------- 
- claims, benefits and surrenders paid             3,695         900       2,083    6,678 
-------------------------------------------- 
- movement in liabilities                          6,355         212       (230)    6,337 
--------------------------------------------  ----------  ----------  ----------  ------- 
Reinsurers' share of claims and benefits 
 paid and movement in liabilities                  (366)         (4)           -    (370) 
--------------------------------------------  ----------  ----------  ----------  ------- 
- claims, benefits and surrenders paid             (430)        (10)           -    (440) 
-------------------------------------------- 
- movement in liabilities                             64           6           -       70 
--------------------------------------------  ----------  ----------  ----------  ------- 
Year ended 31 Dec 2020                             9,684       1,108       1,853   12,645 
--------------------------------------------  ----------  ----------  ----------  ------- 
 
Gross claims and benefits paid and movement 
 in liabilities                                   11,305       1,217       3,810   16,332 
--------------------------------------------  ----------  ----------  ----------  ------- 
 
  *    claims, benefits and surrenders paid        3,783         900       1,921    6,604 
-------------------------------------------- 
- movement in liabilities                          7,522         317       1,889    9,728 
--------------------------------------------  ----------  ----------  ----------  ------- 
Reinsurers' share of claims and benefits 
 paid and movement in liabilities                (1,402)         (4)           -  (1,406) 
--------------------------------------------  ----------  ----------  ----------  ------- 
- claims, benefits and surrenders paid             (411)        (17)           -    (428) 
-------------------------------------------- 
- movement in liabilities                          (991)          13           -    (978) 
--------------------------------------------  ----------  ----------  ----------  ------- 
Year ended 31 Dec 2019                             9,903       1,213       3,810   14,926 
--------------------------------------------  ----------  ----------  ----------  ------- 
 
Gross claims and benefits paid and movement 
 in liabilities                                    8,943       (446)       1,724   10,221 
--------------------------------------------  ----------  ----------  ----------  ------- 
- claims, benefits and surrenders paid             3,852       1,088       1,869    6,809 
-------------------------------------------- 
- movement in liabilities                          5,091     (1,534)       (145)    3,412 
--------------------------------------------  ----------  ----------  ----------  ------- 
Reinsurers' share of claims and benefits 
 paid and movement in liabilities                  (605)         191           -    (414) 
--------------------------------------------  ----------  ----------  ----------  ------- 
- claims, benefits and surrenders paid             (311)       (181)           -    (492) 
-------------------------------------------- 
- movement in liabilities                          (294)         372           -       78 
--------------------------------------------  ----------  ----------  ----------  ------- 
Year ended 31 Dec 2018                             8,338       (255)       1,724    9,807 
--------------------------------------------  ----------  ----------  ----------  ------- 
 
   1   Discretionary participation features. 

1

 
Liabilities under insurance contracts 
                                                                                 Investment 
                                                                         Linked   contracts 
                                                        Non-linked         life        with 
                                                         insurance    insurance      DPF(1)      Total 
                                            Footnotes           $m           $m          $m         $m 
------------------------------------------  ---------  -----------  -----------  ----------  --------- 
Gross liabilities under insurance 
 contracts at 1 Jan 2020                                    65,324        6,151      25,964   97,439 
------------------------------------------  ---------  -----------  -----------  ----------  ------- 
Claims and benefits paid                                   (3,695)        (900)     (2,083)  (6,678) 
------------------------------------------  ---------  -----------  -----------  ----------  ------- 
Increase in liabilities to policyholders                    10,050        1,112       1,853   13,015 
------------------------------------------  ---------  -----------  -----------  ----------  ------- 
Exchange differences and other movements        2              785           86       2,544    3,415 
------------------------------------------  ---------  -----------  -----------  ----------  ------- 
Gross liabilities under insurance 
 contracts at 31 Dec 2020                                   72,464        6,449      28,278  107,191 
------------------------------------------  ---------  -----------  -----------  ----------  ------- 
Reinsurers' share of liabilities under 
 insurance contracts                                       (3,434)         (14)           -  (3,448) 
------------------------------------------  ---------  -----------  -----------  ----------  ------- 
Net liabilities under insurance contracts 
 at 31 Dec 2020                                             69,030        6,435      28,278  103,743 
------------------------------------------  ---------  -----------  -----------  ----------  ------- 
 
Gross liabilities under insurance 
 contracts at 1 Jan 2019                                    57,283        5,789      24,258   87,330 
------------------------------------------  ---------  -----------  -----------  ----------  ------- 
Claims and benefits paid                                   (3,804)        (900)     (1,900)  (6,604) 
------------------------------------------  ---------  -----------  -----------  ----------  ------- 
Increase in liabilities to policyholders                    11,326        1,217       3,789   16,332 
------------------------------------------  ---------  -----------  -----------  ----------  ------- 
Exchange differences and other movements        2              519           45       (183)      381 
------------------------------------------  ---------  -----------  -----------  ----------  ------- 
Gross liabilities under insurance 
 contracts at 31 Dec 2019                                   65,324        6,151      25,964   97,439 
------------------------------------------  ---------  -----------  -----------  ----------  ------- 
Reinsurers' share of liabilities under 
 insurance contracts                                       (3,521)         (71)           -  (3,592) 
------------------------------------------  ---------  -----------  -----------  ----------  ------- 
Net liabilities under insurance contracts 
 at 31 Dec 2019                                             61,803        6,080      25,964   93,847 
------------------------------------------  ---------  -----------  -----------  ----------  ------- 
 
   1   Discretionary participation features. 

2 'Exchange differences and other movements' includes movements in liabilities arising from net unrealised investment gains recognised in other comprehensive income.

The key factors contributing to the movement in liabilities to policyholders included movements in the market value of assets supporting policyholder liabilities, death claims, surrenders, lapses, new business, the declaration of bonuses and other amounts attributable to policyholders.

 
5  Employee compensation and benefits 
   ---------------------------------- 
 
 
                             2020    2019      2018 
                               $m      $m        $m 
-------------------------  ------  ------  -------- 
Wages and salaries         15,752  15,581  14,751 
-------------------------  ------  ------  ------ 
Social security costs       1,378   1,472   1,490 
-------------------------  ------  ------  ------ 
Post-employment benefits      946     949   1,132 
-------------------------  ------  ------  ------ 
Year ended 31 Dec          18,076  18,002  17,373 
-------------------------  ------  ------  ------ 
 
 
Average number of persons employed by HSBC during the year by global 
 business 
                                                2020     2019(1)      2018(1) 
----------------------------------------  ----------  ----------  ----------- 
Wealth and Personal Banking                  144,615     148,680    144,109 
----------------------------------------  ----------  ----------  --------- 
Commercial Banking                            45,631      46,584     48,983 
----------------------------------------  ----------  ----------  --------- 
Global Banking and Markets                    49,055      51,313     49,217 
----------------------------------------  ----------  ----------  --------- 
Corporate Centre                                 411         478        541 
----------------------------------------  ----------  ----------  --------- 
Year ended 31 Dec                            239,712     247,055    242,850 
----------------------------------------  ----------  ----------  --------- 
 

1 A change in reportable segments was made in 2020. Comparative data have been re-presented accordingly. For further guidance, see Note 10: Segmental analysis on page 311.

 
Average number of persons employed by HSBC during the year by geographical 
 region 
                                                     2020        2019          2018 
--------------------------------------------  -----------  ----------  ------------ 
Europe                                             64,886      66,392      67,007 
--------------------------------------------  -----------  ----------  ---------- 
Asia                                              129,923     133,624     127,992 
--------------------------------------------  -----------  ----------  ---------- 
Middle East and North Africa                        9,550       9,798       9,798 
--------------------------------------------  -----------  ----------  ---------- 
North America                                      15,430      16,615      17,350 
--------------------------------------------  -----------  ----------  ---------- 
Latin America                                      19,923      20,626      20,703 
--------------------------------------------  -----------  ----------  ---------- 
Year ended 31 Dec                                 239,712     247,055     242,850 
--------------------------------------------  -----------  ----------  ---------- 
 
 
Reconciliation of total incentive awards granted to income statement 
 charge 
                                                         2020   2019     2018 
                                                           $m     $m       $m 
-----------------------------------------------------  ------  -----  ------- 
Total incentive awards approved for the current 
 year                                                   2,659  3,341  3,473 
-----------------------------------------------------  ------  -----  ----- 
Less: deferred bonuses awarded, expected to be 
 recognised in future periods                           (239)  (337)  (351) 
-----------------------------------------------------  ------  -----  ----- 
Total incentives awarded and recognised in the 
 current year                                           2,420  3,004  3,122 
-----------------------------------------------------  ------  -----  ----- 
Add: current year charges for deferred bonuses 
 from previous years                                      286    327    322 
-----------------------------------------------------  ------  -----  ----- 
Other                                                       2   (55)   (70) 
-----------------------------------------------------  ------  -----  ----- 
Income statement charge for incentive awards            2,708  3,276  3,374 
-----------------------------------------------------  ------  -----  ----- 
 

Share-based payments

'Wages and salaries' includes the effect of share-based payments arrangements, of which $434m was equity settled (2019: $478m; 2018: $450m), as follows:

 
                                                     2020  2019  2018 
                                                       $m    $m    $m 
---------------------------------------------------  ----  ----  ---- 
Conditional share awards                              411   521   499 
---------------------------------------------------  ----  ----  ---- 
Savings-related and other share award option plans     51    30    23 
---------------------------------------------------  ----  ----  ---- 
Year ended 31 Dec                                     462   551   522 
---------------------------------------------------  ----  ----  ---- 
 
 
HSBC share awards 
 
Deferred share          An assessment of performance over the relevant period 
 awards (including       ending on 31 December is used to determine the amount 
 annual incentive        of the award to be granted. 
 awards, LTI awards       *    Deferred awards generally require employees to remain 
 delivered in shares)          in employment over the vesting period and are 
 and Group Performance         generally not subject to performance conditions after 
 Share Plans ('GPSP')          the grant date. An exception to these are the LTI 
                               awards, which are subject to performance conditions. 
 
 
                          *    Deferred share awards generally vest over a period of 
                               three, five or seven years. 
 
 
                          *    Vested shares may be subject to a retention 
                               requirement post-vesting. GPSP awards are retained 
                               until cessation of employment. 
 
 
                          *    Awards are subject to a malus provision prior to 
                               vesting. 
 
 
                          *    Awards granted to Material Risk Takers from 2015 
                               onwards are subject to clawback post-vesting. 
----------------------  ------------------------------------------------------------ 
International           The plan was first introduced in Hong Kong in 2013 and 
 Employee Share          now includes employees based in 27 jurisdictions. 
 Purchase Plan            *    Shares are purchased in the market each quarter up to 
 ('ShareMatch')                a maximum value of GBP750, or the equivalent in local 
                               currency. 
 
 
                          *    Matching awards are added at a ratio of one free 
                               share for every three purchased. 
 
 
                          *    Matching awards vest subject to continued employment 
                               and the retention of the purchased shares for a 
                               maximum period of two years and nine months. 
----------------------  ------------------------------------------------------------ 
 
 
Movement on HSBC share awards 
                                                        2020        2019 
                                                      Number      Number 
                                                      (000s)      (000s) 
--------------------------------------------------  --------  ---------- 
Conditional share awards outstanding at 1 Jan         97,055    94,897 
--------------------------------------------------  --------  -------- 
Additions during the year                             72,443    71,858 
--------------------------------------------------  --------  -------- 
Released in the year                                (60,673)  (67,737) 
--------------------------------------------------  --------  -------- 
Forfeited in the year                                (5,352)   (1,963) 
--------------------------------------------------  --------  -------- 
Conditional share awards outstanding at 31 Dec       103,473    97,055 
--------------------------------------------------  --------  -------- 
Weighted average fair value of awards granted ($)       7.28      7.89 
--------------------------------------------------  --------  -------- 
 
 
HSBC share option plans 
 
Savings-related 
 share option           *    From 2014, employees eligible for the UK plan could 
 plans ('Sharesave')         save up to GBP500 per month with the option to use 
                             the savings to acquire shares. 
 
 
                        *    These are generally exercisable within six months 
                             following either the third or fifth anniversary of 
                             the commencement of a three-year or five-year 
                             contract, respectively. 
 
 
                        *    The exercise price is set at a 20% (2019: 20%) 
                             discount to the market value immediately preceding 
                             the date of invitation. 
--------------------  ---------------------------------------------------------- 
 

Calculation of fair values

The fair values of share options are calculated using a Black-Scholes model. The fair value of a share award is based on the share price at the date of the grant.

 
Movement on HSBC share option plans 
                                                                    Savings-related 
                                                                      share option 
                                                                         plans 
                                                                 --------------------- 
                                                                     Number    WAEP(1) 
                                                      Footnotes      (000s)        GBP 
----------------------------------------------------  ---------  ----------  --------- 
Outstanding at 1 Jan 2020                                            65,060     4.81 
----------------------------------------------------  ---------  ----------  ------- 
Granted during the year                                   2         111,469     2.63 
----------------------------------------------------  ---------  ----------  ------- 
Exercised during the year                                 3         (1,387)     4.48 
----------------------------------------------------  ---------  ----------  ------- 
Expired during the year                                            (43,032)     4.81 
----------------------------------------------------  ---------  ----------  ------- 
Forfeited during the year                                           (1,158)     4.88 
----------------------------------------------------  ---------  ----------  ------- 
Outstanding at 31 Dec 2020                                          130,952     2.97 
----------------------------------------------------  ---------  ----------  ------- 
- of which exercisable                                                8,170     4.50 
----------------------------------------------------  ---------  ----------  ------- 
Weighted average remaining contractual life (years)                    3.68 
----------------------------------------------------  ---------  ----------  --------- 
 
Outstanding at 1 Jan 2019                                            57,065     4.92 
----------------------------------------------------  ---------  ----------  ------- 
Granted during the year                                   2          32,130     4.69 
----------------------------------------------------  ---------  ----------  ------- 
Exercised during the year                                 3        (11,806)     4.40 
----------------------------------------------------  ---------  ----------  ------- 
Expired during the year                                            (11,321)     5.46 
----------------------------------------------------  ---------  ----------  ------- 
Forfeited during the year                                           (1,008)     4.99 
----------------------------------------------------  ---------  ----------  ------- 
Outstanding at 31 Dec 2019                                           65,060     4.81 
----------------------------------------------------  ---------  ----------  ------- 
 
  *    of which exercisable                                           2,149     4.53 
----------------------------------------------------  ---------  ----------  ------- 
Weighted average remaining contractual life (years)                    2.77 
----------------------------------------------------  ---------  ----------  --------- 
 
   1   Weighted average exercise price. 
   2   The weighted average fair value of options granted during the year was $0.47 (2019: $1.36). 

3 The weighted average share price at the date the options were exercised was $7.08 (2019: $7.99).

Post-employment benefit plans

The Group operates pension plans throughout the world for its employees. 'Pension risk management processes' on page 172 contains details of the policies and practices associated with these pension plans, some of which are defined benefit plans. The largest defined benefit plan is the HBUK section of the HSBC Bank (UK) Pension Scheme ('the principal plan'), created as a result of the HSBC Bank (UK) Pension Scheme being fully sectionalised in 2018 to meet the requirements of the Banking Reform Act.

HSBC holds on its balance sheet the net surplus or deficit, which is the difference between the fair value of plan assets and the discounted value of scheme liabilities at the balance sheet date for each plan. Surpluses are only recognised to the extent that they are recoverable through reduced contributions in the future or through potential future refunds from the schemes. In assessing whether a surplus is recoverable, HSBC has considered its current right to obtain a future refund or a reduction in future contributions together with the rights of third parties such as trustees.

The principal plan

The principal plan has a defined benefit section and a defined contribution section. The defined benefit section was closed to future benefit accrual in 2015, with defined benefits earned by employees at that date continuing to be linked to their salary while they remain employed by HSBC. The plan is overseen by an independent corporate trustee, who has a fiduciary responsibility for the operation of the plan. Its assets are held separately from the assets of the Group.

The investment strategy of the plan is to hold the majority of assets in bonds, with the remainder in a diverse range of investments. It also includes some interest rate swaps to reduce interest rate risk and inflation swaps to reduce inflation risk.

The latest funding valuation of the plan at 31 December 2019 was carried out by Colin G Singer of Willis Towers Watson Limited, who is a Fellow of the UK Institute and Faculty of Actuaries, using the projected unit credit method. At that date, the market value of the plan's assets was GBP31.1bn ($41.1bn) and this exceeded the value placed on its liabilities on an ongoing basis by GBP2.5bn ($3.3bn), giving a funding level of 109%. These figures include defined contribution assets amounting to GBP2.4bn ($3.2bn). The main differences between the assumptions used for assessing the defined benefit liabilities for this funding valuation and those used for IAS 19 are more prudent assumptions for discount rate, inflation rate and life expectancy. The next funding valuation will have an effective date of 31 December 2022.

Although the plan was in surplus at the valuation date, HSBC continues to make further contributions to the plan to support a lower-risk investment strategy over the longer term. The remaining contribution is GBP160m ($218m) to be paid in 2021. The main employer of the principal plan is HSBC UK Bank plc, with additional support from HSBC Holdings plc. The HSBC Bank (UK) Pension Scheme is fully sectionalised and no entities outside the ring fence participate in the HBUK section. The sectionalisation, which took place in 2018, did not materially affect the overall funding position of the plan.

The actuary also assessed the value of the liabilities if the plan were to have been stopped and an insurance company asked to secure all future pension payments. This is generally larger than the amount needed on the ongoing basis described above because an insurance company would use more prudent assumptions and include an explicit allowance for the future administrative expenses of the plan. Under this approach, the amount of assets needed was estimated to be GBP33bn ($44bn) at 31 December 2019.

Guaranteed minimum pension equalisation

Following a judgment issued by the High Court of Justice of England and Wales in 2018, we estimated the financial effect of equalising benefits in respect of guaranteed minimum pension ('GMP') equalisation, and any potential conversion of GMPs into non-GMP benefits, to be an approximate 0.9% increase in the principal plan's liabilities, or GBP187m ($239m). This was recognised in the income statement in 2018. A further judgment by the High Court on 20 November 2020 ruled that GMPs should also be equalised for those who had previously transferred benefits from the principal plan to another arrangement, with GBP13m ($17m) consequently being recognised in 2020. We continue to assess the impact of GMP equalisation.

 
Income statement charge 
                                                    2020  2019     2018 
                                                      $m    $m       $m 
--------------------------------------------------  ----  ----  ------- 
Defined benefit pension plans                        146   176    355 
--------------------------------------------------  ----  ----  ----- 
Defined contribution pension plans                   775   758    756 
--------------------------------------------------  ----  ----  ----- 
Pension plans                                        921   934  1,111 
--------------------------------------------------  ----  ----  ----- 
Defined benefit and contribution healthcare plans     25    15     21 
--------------------------------------------------  ----  ----  ----- 
Year ended 31 Dec                                    946   949  1,132 
--------------------------------------------------  ----  ----  ----- 
 
 
Net assets/(liabilities) recognised on the balance sheet in respect of 
 defined benefit plans 
                                                  Fair       Present      Effect 
                                                 value         value          of 
                                                    of    of defined       limit 
                                                  plan       benefit     on plan 
                                                assets   obligations   surpluses      Total 
                                                    $m            $m          $m         $m 
---------------------------------------------  -------  ------------  ----------  --------- 
Defined benefit pension plans                   52,990      (43,995)        (44)    8,951 
---------------------------------------------  -------  ------------  ----------  ------- 
Defined benefit healthcare plans                   114         (639)           -    (525) 
---------------------------------------------  -------  ------------  ----------  ------- 
At 31 Dec 2020                                  53,104      (44,634)        (44)    8,426 
---------------------------------------------  -------  ------------  ----------  ------- 
Total employee benefit liabilities (within 
 Note 26 'Accruals, deferred income and 
 other liabilities')                                                              (2,025) 
---------------------------------------------  -------  ------------  ----------  ------- 
Total employee benefit assets (within 
 Note 22 'Prepayments, accrued income and 
 other assets')                                                                    10,450 
---------------------------------------------  -------  ------------  ----------  ------- 
 
Defined benefit pension plans                   47,567      (40,582)        (16)    6,969 
---------------------------------------------  -------  ------------  ----------  ------- 
Defined benefit healthcare plans                   121         (580)           -    (459) 
---------------------------------------------  -------  ------------  ----------  ------- 
At 31 Dec 2019                                  47,688      (41,162)        (16)    6,510 
---------------------------------------------  -------  ------------  ----------  ------- 
Total employee benefit liabilities (within 
 Note 26 'Accruals, deferred income and 
 other liabilities')                                                              (1,771) 
---------------------------------------------  -------  ------------  ----------  ------- 
Total employee benefit assets (within 
 Note 22 'Prepayments, accrued income and 
 other assets')                                                                     8,280 
---------------------------------------------  -------  ------------  ----------  ------- 
 

HSBC Holdings

Employee compensation and benefit expense in respect of HSBC Holdings' employees in 2020 amounted to $56m (2019: $37m). The average number of persons employed during 2020 was 59 (2019: 60). Employees who are members of defined benefit pension plans are principally members of either the HSBC Bank (UK) Pension Scheme or the HSBC International Staff Retirement Benefits Scheme. HSBC Holdings pays contributions to such plans for its own employees in accordance with the schedules of contributions determined by the trustees of the plans and recognises these contributions as an expense as they fall due.

Defined benefit pension plans

 
Net asset/(liability) under defined benefit pension plans 
                                                                                        Present value            Effect of 
                                                                   Fair value             of defined             the asset              Net defined 
                                                                 of plan assets       benefit obligations         ceiling        benefit asset/(liability) 
                                                              Principal(1)   Other  Principal(1)     Other  Principal(1)  Other  Principal(1)        Other 
                                                                      plan   plans          plan     plans          plan  plans          plan        plans 
                                                                        $m      $m            $m        $m            $m     $m            $m           $m 
------------------------------------------------------------  ------------  ------  ------------  --------  ------------  -----  ------------  ----------- 
At 1 Jan 2020                                                       37,874   9,693      (30,158)  (10,424)             -   (16)         7,716      (747) 
------------------------------------------------------------  ------------  ------  ------------  --------  ------------  -----  ------------  --------- 
Service cost                                                             -       -          (68)     (172)             -      -          (68)      (172) 
------------------------------------------------------------  ------------  ------  ------------  --------  ------------  -----  ------------  --------- 
 
  *    current service cost                                              -       -          (28)     (184)             -      -          (28)      (184) 
------------------------------------------------------------ 
 
  *    past service cost and gains/(losses) from settlements             -       -          (40)        12             -      -          (40)         12 
------------------------------------------------------------  ------------  ------  ------------  --------  ------------  -----  ------------  --------- 
Net interest income/(cost) 
 on the net defined benefit 
 asset/(liability)                                                     726     233         (575)     (245)             -      -           151       (12) 
------------------------------------------------------------  ------------  ------  ------------  --------  ------------  -----  ------------  --------- 
Remeasurement effects recognised 
 in other comprehensive income                                       3,173     879       (2,118)     (547)             -   (26)         1,055        306 
------------------------------------------------------------  ------------  ------  ------------  --------  ------------  -----  ------------  --------- 
- return on plan assets (excluding 
 interest income)                                                    3,173     692             -         -             -      -         3,173        692 
------------------------------------------------------------ 
- actuarial gains/(losses)(2)                                            -       -       (2,118)     (428)             -      -       (2,118)      (428) 
------------------------------------------------------------ 
- other changes                                                          -     187             -     (119)             -   (26)             -         42 
------------------------------------------------------------  ------------  ------  ------------  --------  ------------  -----  ------------  --------- 
Exchange differences                                                 1,446     249       (1,100)     (387)             -    (2)           346      (140) 
------------------------------------------------------------  ------------  ------  ------------  --------  ------------  -----  ------------  --------- 
Benefits paid                                                      (1,148)   (652)         1,148       727             -      -             -         75 
------------------------------------------------------------  ------------  ------  ------------  --------  ------------  -----  ------------  --------- 
Other movements(4)                                                     434      83         (134)        58             -      -           300        141 
------------------------------------------------------------  ------------  ------  ------------  --------  ------------  -----  ------------  --------- 
At 31 Dec 2020                                                      42,505  10,485      (33,005)  (10,990)             -   (44)         9,500      (549) 
------------------------------------------------------------  ------------  ------  ------------  --------  ------------  -----  ------------  --------- 
 
At 1 Jan 2019                                                       34,074   8,725      (26,616)   (9,967)             -   (35)         7,458    (1,277) 
------------------------------------------------------------  ------------  ------  ------------  --------  ------------  -----  ------------  --------- 
Service cost                                                             -       -          (64)     (246)             -      -          (64)      (246) 
------------------------------------------------------------  ------------  ------  ------------  --------  ------------  -----  ------------  --------- 
 
  *    current service cost                                              -       -          (40)     (183)             -      -          (40)      (183) 
------------------------------------------------------------ 
 
  *    past service cost and losses from settlements                     -       -          (24)      (63)             -      -          (24)       (63) 
------------------------------------------------------------  ------------  ------  ------------  --------  ------------  -----  ------------  --------- 
Net interest income/(cost) 
 on the net defined benefit 
 asset/(liability)                                                     939     269         (728)     (293)             -      -           211       (24) 
------------------------------------------------------------  ------------  ------  ------------  --------  ------------  -----  ------------  --------- 
Remeasurement effects recognised 
 in other comprehensive income                                       2,205     867       (2,548)     (521)             -     20         (343)        366 
------------------------------------------------------------  ------------  ------  ------------  --------  ------------  -----  ------------  --------- 
- return on plan assets (excluding 
 interest income)                                                    2,205     870             -         -             -      -         2,205        870 
------------------------------------------------------------ 
- actuarial gains/(losses)(2,3)                                          -       -       (2,548)     (507)             -      -       (2,548)      (507) 
------------------------------------------------------------ 
- other changes(3)                                                       -     (3)             -      (14)             -     20             -          3 
------------------------------------------------------------  ------------  ------  ------------  --------  ------------  -----  ------------  --------- 
Exchange differences                                                 1,300     181       (1,036)     (180)             -    (1)           264          - 
------------------------------------------------------------  ------------  ------  ------------  --------  ------------  -----  ------------  --------- 
Benefits paid                                                      (1,014)   (620)         1,014       694             -      -             -         74 
------------------------------------------------------------  ------------  ------  ------------  --------  ------------  -----  ------------  --------- 
Other movements(4)                                                     370     271         (180)        89             -      -           190        360 
------------------------------------------------------------  ------------  ------  ------------  --------  ------------  -----  ------------  --------- 
At 31 Dec 2019                                                      37,874   9,693      (30,158)  (10,424)             -   (16)         7,716      (747) 
------------------------------------------------------------  ------------  ------  ------------  --------  ------------  -----  ------------  --------- 
 
   1   For further details of the principal plan, see page 303. 

2 Actuarial gains/(losses) for our principal plan includes losses relating to financial assumptions of $3,179m (2019: $3,049m), gains relating to demographic assumptions of $86m (2019: $186m) and experience adjustments of $975m (2019: $315m). Actuarial gains/(losses) for our other plans includes losses relating to financial assumptions of $564m (2019: $847m), gains relating to demographic assumptions of $49m (2019: $94m) and experience adjustments of $87m (2019: $246m).

3 The comparatives have been re-presented to reclassify gains and losses relating to demographic and experience assumptions in other plans from 'other changes' to 'actuarial gains and losses'.

4 Other movements include contributions by HSBC, contributions by employees, administrative costs and taxes paid by plan.

HSBC expects to make $376m of contributions to defined benefit pension plans during 2021. Benefits expected to be paid from the plans to retirees over each of the next five years, and in aggregate for the five years thereafter, are as follows:

 
Benefits expected to be paid from plans 
                            2021   2022   2023   2024   2025    2026-2030 
                              $m     $m     $m     $m     $m           $m 
------------------------   -----  -----  -----  -----  -----  ----------- 
The principal plan(1,2)    1,274  1,312  1,352  1,393  1,434      7,840 
-------------------------  -----  -----  -----  -----  -----  --------- 
Other plans(1)               495    520    486    472    470      2,322 
-------------------------  -----  -----  -----  -----  -----  --------- 
 

1 The duration of the defined benefit obligation is 17.4 years for the principal plan under the disclosure assumptions adopted (2019: 18.1 years) and 13.5 years for all other plans combined (2019: 13.2 years).

   2   For further details of the principal plan, see page 303. 
 
Fair value of plan assets by asset classes 
                              31 Dec 2020                                31 Dec 2019 
                            Quoted   No quoted                        Quoted   No quoted 
                            market      market                        market      market 
                             price       price                         price       price 
                         in active   in active   Thereof           in active   in active     Thereof 
                 Value      market      market   HSBC(1)   Value      market      market     HSBC(1) 
                    $m          $m          $m        $m      $m          $m          $m          $m 
--------------  ------  ----------  ----------  --------  ------  ----------  ----------  ---------- 
The principal 
 plan(2) 
--------------  ------  ----------  ----------  --------  ------  ----------  ----------  ---------- 
Fair value of 
 plan assets    42,505      37,689       4,816       973  37,874      33,921       3,953     1,183 
--------------  ------  ----------  ----------  --------  ------  ----------  ----------  -------- 
- equities         268           7         261         -     662         312         350         - 
-------------- 
- bonds         36,198      35,479         719         -  31,699      31,699           -         - 
-------------- 
- derivatives    1,973           -       1,973       973   2,052           -       2,052     1,183 
-------------- 
- other          4,066       2,203       1,863         -   3,461       1,910       1,551         - 
--------------  ------  ----------  ----------  --------  ------  ----------  ----------  -------- 
Other plans 
--------------  ------  ----------  ----------  --------  ------  ----------  ----------  ---------- 
Fair value of 
 plan assets    10,485       9,512         973        54   9,693       8,702         991       239 
--------------  ------  ----------  ----------  --------  ------  ----------  ----------  -------- 
- equities       1,484       1,069         415         3   2,065       1,455         610         2 
-------------- 
- bonds          7,624       7,143         481        10   6,608       6,376         232         8 
-------------- 
- derivatives     (57)           -        (57)         -       -           -           -         - 
-------------- 
- other          1,434       1,300         134        41   1,020         871         149       229 
--------------  ------  ----------  ----------  --------  ------  ----------  ----------  -------- 
 

1 The fair value of plan assets includes derivatives entered into with HSBC Bank plc as detailed in Note 35. These derivatives are presented within the principal plan at 31 December 2020. Comparatives have been re-presented.

   2   For further details on the principal plan, see page 303. 

Post-employment defined benefit plans' principal actuarial financial assumptions

HSBC determines the discount rates to be applied to its obligations in consultation with the plans' local actuaries, on the basis of current average yields of high-quality (AA-rated or equivalent) debt instruments with maturities consistent with those of the defined benefit obligations.

 
Key actuarial assumptions for the principal plan(1) 
                                                          Rate of increase    Rate of pay 
                           Discount rate  Inflation rate      for pensions       increase 
                                       %               %                 %              % 
-------------------------  -------------  --------------  ----------------  ------------- 
UK 
-------------------------  -------------  --------------  ----------------  ------------- 
At 31 Dec 2020                      1.45            3.05              3.00         2.75 
-------------------------  -------------  --------------  ----------------  ----------- 
At 31 Dec 2019                      2.00            3.10              2.90         3.65 
-------------------------  -------------  --------------  ----------------  ----------- 
 
   1   For further details on the principal plan, see page 303. 
 
Mortality tables and average life expectancy at age 60(1) for the principal 
 plan 
                                            Life expectancy         Life expectancy 
                                              at age 60 for           at age 60 for 
                              Mortality       a male member          a female member 
                                  table        currently:              currently: 
                                            Aged 60     Aged 40     Aged 60     Aged 40 
----------------------  ---------------  ----------  ----------  ----------  ---------- 
UK 
----------------------  ---------------  ----------  ----------  ----------  ---------- 
At 31 Dec 2020               SAPS S3(2)        27.0        28.5        28.1        29.7 
----------------------  ---------------  ----------  ----------  ----------  ---------- 
At 31 Dec 2019               SAPS S2(3)        28.0        29.4        28.2        29.8 
----------------------  ---------------  ----------  ----------  ----------  ---------- 
 
   1   For further details of the principal plan, see page 303. 

2 Self-administered pension scheme ('SAPS') S3 table (males: 'Normal health pensioners, Light' version; females: 'Normal health pensioners, Heavy' version) with a multiplier of 1 for both male and female pensioners. Improvements are projected in accordance with the continual mortality investigation ('CMI') 2019 core projection model with a long-term rate of improvement of 0.25% per annum and a long-term rate of improvement of 1.25% per annum. Separate tables have been applied to lower-paid pensioners and dependant members.

3 Self-administered pension scheme ('SAPS') S2 table (males: 'Normal health pensioners' version; females: 'All pensioners' version) with a multiplier of 0.94 for male and 1.15 for female pensioners. Improvements are projected in accordance with the continual mortality investigation ('CMI') 2019 core projection model with an initial addition to improvements of 0.25% per annum and a long-term rate of improvement of 1.25% per annum. Separate tables have been applied to lower-paid pensioners and dependant members.

 
The effect of changes in key assumptions on the principal plan(1) 
                                                  Impact on HBUK section of the 
                                                   HSBC Bank (UK) Pension Scheme 
                                                            obligation 
                                             ---------------------------------------- 
                                              Financial impact     Financial impact 
                                                 of increase          of decrease 
                                                 2020      2019      2020        2019 
                                                   $m        $m        $m          $m 
-------------------------------------------  --------  --------  --------  ---------- 
Discount rate - increase/decrease of 0.25%    (1,383)   (1,305)     1,475     1,395 
-------------------------------------------  --------  --------  --------  -------- 
Inflation rate - increase/decrease of 
 0.25%                                            871       781     (830)     (738) 
-------------------------------------------  --------  --------  --------  -------- 
Pension payments and deferred pensions 
 - increase/decrease of 0.25%                   1,307     1,100   (1,222)   (1,026) 
-------------------------------------------  --------  --------  --------  -------- 
Pay - increase/decrease of 0.25%                   60        73      (59)      (72) 
-------------------------------------------  --------  --------  --------  -------- 
Change in mortality - increase of 1 year        1,453     1,267       N/A         N/A 
-------------------------------------------  --------  --------  --------  ---------- 
 
   1   For further details of the principal plan, see page 303. 

The above sensitivity analyses are based on a change in an assumption while holding all other assumptions constant. In practice, this in unlikely to occur, and changes in some of the assumptions may be correlated. When calculating the sensitivity of the defined benefit obligation to significant actuarial assumptions the same method (present value of the defined benefit obligation calculated with the projected unit credit method at the end of the reporting period) has been applied as when calculating the defined benefit asset recognised in the balance sheet. The methods and types of assumptions used in preparing the sensitivity analysis did not change compared with the prior period.

Directors' emoluments

Details of Directors' emoluments, pensions and their interests are disclosed in the Directors' remuneration report on page 229.

 
6  Auditor's remuneration 
   ---------------------- 
 
 
                             2020  2019  2018 
                               $m    $m    $m 
--------------------------   ----  ----  ---- 
Audit fees payable to PwC    92.9  85.2  86.6 
---------------------------  ----  ----  ---- 
Other audit fees payable      1.0   0.9   0.9 
---------------------------  ----  ----  ---- 
Year ended 31 Dec            93.9  86.1  87.5 
---------------------------  ----  ----  ---- 
 
 
Fees payable by HSBC to PwC 
                                                       2020   2019     2018 
                                           Footnotes     $m     $m       $m 
-----------------------------------------  ---------  -----  -----  ------- 
Fees for HSBC Holdings' statutory audit        1       21.9   15.7   16.4 
-----------------------------------------  ---------  -----  -----  ----- 
Fees for other services provided to HSBC              108.3   95.0  103.1 
-----------------------------------------  ---------  -----  -----  ----- 
- audit of HSBC's subsidiaries                         71.0   69.5   70.2 
-----------------------------------------  --------- 
- audit-related assurance services             2       17.2   10.0   11.4 
-----------------------------------------  --------- 
- other assurance services                    3,4      20.1   12.2   13.5 
-----------------------------------------  --------- 
- taxation compliance services                            -    1.6    1.4 
-----------------------------------------  --------- 
- taxation advisory services                              -      -    0.1 
-----------------------------------------  --------- 
- other non-audit services                     3          -    1.7    6.5 
-----------------------------------------  ---------  -----  -----  ----- 
Year ended 31 Dec                                     130.2  110.7  119.5 
-----------------------------------------  ---------  -----  -----  ----- 
 

1 Fees payable to PwC for the statutory audit of the consolidated financial statements of HSBC and the separate financial statements of HSBC Holdings. They include amounts payable for services relating to the consolidation returns of HSBC Holdings' subsidiaries, which are clearly identifiable as being in support of the Group audit opinion.

2 Including services for assurance and other services that relate to statutory and regulatory filings, including interim reviews.

3 Including permitted services relating to attestation reports on internal controls of a service organisation primarily prepared for and used by third party end user, including comfort letters.

   4   Includes reviews of PRA regulatory reporting returns in 2020. 

No fees were payable by HSBC to PwC as principal auditor for the following types of services: internal audit services and services related to litigation, recruitment and remuneration.

 
Fees payable by HSBC's associated pension schemes to PwC 
                                                   2020  2019    2018 
                                                   $000  $000    $000 
 ------------------------------------------------  ----  ----  ------ 
Audit of HSBC's associated pension schemes          316   250   172 
Year ended 31 Dec                                   316   250   172 
-------------------------------------------------  ----  ----  ---- 
 

No fees were payable by HSBC's associated pension schemes to PwC as principal auditor for the following types of services: internal audit services, other assurance services, services related to corporate finance transactions, valuation and actuarial services, litigation, recruitment and remuneration, and information technology.

In addition to the above, the estimated fees paid to PwC by third parties associated with HSBC amounted to $12.3m (2019: $17.2m; 2018: $14.0m). In these cases, HSBC was connected with the contracting party and may therefore have been involved in appointing PwC. These fees arose from services such as auditing mutual funds managed by HSBC and reviewing the financial position of corporate concerns that borrow from HSBC.

Fees payable for non-audit services for HSBC Holdings are not disclosed separately because such fees are disclosed on a consolidated basis for the Group.

 
7  Tax 
   --- 
 
 
Tax expense 
                                                                  2020   2019     2018 
                                                      Footnotes     $m     $m       $m 
----------------------------------------------------  ---------  -----  -----  ------- 
Current tax                                               1      2,700  3,768  4,195 
----------------------------------------------------  ---------  -----  -----  ----- 
- for this year                                                  2,883  3,689  4,158 
----------------------------------------------------  --------- 
- adjustments in respect of prior years                          (183)     79     37 
----------------------------------------------------  ---------  -----  -----  ----- 
Deferred tax                                                      (22)    871    670 
----------------------------------------------------  ---------  -----  -----  ----- 
- origination and reversal of temporary differences              (341)    684    656 
----------------------------------------------------  --------- 
- effect of changes in tax rates                                    58   (11)     17 
----------------------------------------------------  --------- 
- adjustments in respect of prior years                            261    198    (3) 
----------------------------------------------------  ---------  -----  -----  ----- 
Year ended 31 Dec                                         2      2,678  4,639  4,865 
----------------------------------------------------  ---------  -----  -----  ----- 
 

1 Current tax included Hong Kong profits tax of $888m (2019: $1,413m; 2018: $1,532m). The Hong Kong tax rate applying to the profits of subsidiaries assessable in Hong Kong was 16.5% (2019: 16.5%; 2018: 16.5%).

2 In addition to amounts recorded in the income statement, a tax charge of $7m (2019: charge of $6m) was recorded directly to equity.

Tax reconciliation

The tax charged to the income statement differs from the tax charge that would apply if all profits had been taxed at the UK corporation tax rate as follows:

 
                                                2020          2019            2018 
                                               $m      %      $m      %      $m        % 
------------------------------------------  -----  -----  ------  -----  ------  ------- 
Profit before tax                           8,777         13,347         19,890 
------------------------------------------  -----  -----  ------  -----  ------  ------- 
Tax expense 
------------------------------------------  -----  -----  ------  -----  ------  ------- 
Taxation at UK corporation tax 
 rate of 19.00% (2019: 19.00%; 2018: 
 19.00%)                                    1,668   19.0   2,536   19.0   3,779   19.0 
------------------------------------------  -----  -----  ------  -----  ------  ----- 
Impact of differently taxed overseas 
 profits in overseas locations                178    2.0     253    1.9     264    1.3 
------------------------------------------  -----  -----  ------  -----  ------  ----- 
Items increasing tax charge in 
 2020: 
------------------------------------------  -----  -----  ------  -----  ------  ------- 
- non-UK movements in unrecognised 
 deferred tax                                 608    6.9      12    0.1      32    0.2 
------------------------------------------  -----  -----  ------  -----  ------  ----- 
- UK tax losses not recognised                444    5.1     364    2.7     435    2.2 
------------------------------------------  -----  -----  ------  -----  ------  ----- 
- other permanent disallowables               322    3.6     481    3.6     396    2.0 
- local taxes and overseas withholding 
 taxes                                        228    2.6     484    3.6     437    2.2 
------------------------------------------  -----  -----  ------  -----  ------  ----- 
- bank levy                                   202    2.3     184    1.4     191    1.0 
------------------------------------------  -----  -----  ------  -----  ------  ----- 
- adjustments in respect of prior 
 period liabilities                            78    0.9     277    2.1      34    0.2 
------------------------------------------  -----  -----  ------  -----  ------  ----- 
- impacts of hyperinflation                    65    0.7      29    0.2      78    0.4 
------------------------------------------  -----  -----  ------  -----  ------  ----- 
- impact of changes in tax rates               58    0.6    (11)  (0.1)      17    0.1 
------------------------------------------  -----  -----  ------  -----  ------  ----- 
- non-deductible regulatory settlements        33    0.4       5      -     153    0.8 
------------------------------------------  -----  -----  ------  -----  ------  ----- 
- non-deductible goodwill write-down            -      -   1,421   10.7       -      - 
Items reducing tax charge in 2020: 
------------------------------------------  -----  -----  ------  -----  ------  ------- 
- non-taxable income and gains              (515)  (5.8)   (844)  (6.3)   (691)  (3.5) 
------------------------------------------  -----  -----  ------  -----  ------  ----- 
- deductions for AT1 coupon payments        (310)  (3.5)   (263)  (2.0)       -      - 
------------------------------------------  -----  -----  ------  -----  ------  ----- 
- effect of profits in associates 
 and joint ventures                         (250)  (2.8)   (467)  (3.5)   (492)  (2.5) 
------------------------------------------  -----  -----  ------  -----  ------  ----- 
- UK banking surcharge                      (113)  (1.3)      29    0.2     229    1.1 
------------------------------------------  -----  -----  ------  -----  ------  ----- 
- non-deductible UK customer compensation    (18)  (0.2)     382    2.9      16    0.1 
------------------------------------------  -----  -----  ------  -----  ------  ----- 
- non-taxable gain on dilution 
 of shareholding in SABB                        -      -   (181)  (1.3)       -      - 
- other items                                   -      -    (52)  (0.4)    (13)  (0.1) 
------------------------------------------  -----  -----  ------  -----  ------  ----- 
Year ended 31 Dec                           2,678   30.5   4,639   34.8   4,865   24.5 
------------------------------------------  -----  -----  ------  -----  ------  ----- 
 

The Group's profits are taxed at different rates depending on the country or territory in which the profits arise. The key applicable tax rates for 2020 include Hong Kong (16.5%), the US (21%) and the UK (19%). If the Group's profits were taxed at the statutory rates of the countries in which the profits arose, then the tax rate for the year would have been 21.00% (2019: 20.90%). The effective tax rate for the year of 30.5% (2019: 34.8%) was lower than for 2019. The effective tax rate for 2019 included a non-deductible impairment of goodwill of $7.3bn (10.7% increase in effective tax rate) and a higher level of non-deductible customer compensation (3.1% increase in effective tax rate compared with 2020), both of which are non-recurring items. This was partly offset by the impact of non-recognition of deferred tax, mainly in the UK ($0.4bn) and France ($0.4bn), being greater in 2020 than 2019 (9.2% increase in effective tax rate compared with 2019).

Following an amendment to IAS 12 effective 1 January 2019, the income tax consequences of distributions, including AT1 coupon payments, were recorded in the income statement tax expense. The 2018 reconciliation has not been restated.

Accounting for taxes involves some estimation because the tax law is uncertain and its application requires a degree of judgement, which authorities may dispute. Liabilities are recognised based on best estimates of the probable outcome, taking into account external advice where appropriate. We do not expect significant liabilities to arise in excess of the amounts provided. HSBC only recognises current and deferred tax assets where recovery is probable.

 
Movement of deferred tax assets and liabilities 
                                        Unused 
                                          tax 
                                        losses  Derivatives, 
                                 Loan     and        FVOD(1) 
                           impairment      tax     and other  Insurance     Expense   Fixed   Retirement 
                           provisions  credits   investments   business  provisions  assets  obligations    Other      Total 
                Footnotes          $m       $m            $m         $m          $m      $m           $m       $m         $m 
--------------  ---------  ----------  -------  ------------  ---------  ----------  ------  -----------  -------  --------- 
Assets                            983    1,414           979          -         650   1,002            -      422    5,450 
--------------  ---------  ----------  -------  ------------  ---------  ----------  ------  -----------  -------  ------- 
Liabilities                         -        -         (558)    (1,621)           -       -      (1,613)    (401)  (4,193) 
--------------  ---------  ----------  -------  ------------  ---------  ----------  ------  -----------  -------  ------- 
At 1 Jan 2020                     983    1,414           421    (1,621)         650   1,002      (1,613)       21    1,257 
--------------  ---------  ----------  -------  ------------  ---------  ----------  ------  -----------  -------  ------- 
Income 
 statement                        295      355         (274)       (32)        (81)   (112)        (190)       61       22 
--------------  ---------  ----------  -------  ------------  ---------  ----------  ------  -----------  -------  ------- 
Other 
 comprehensive 
 income                             -        -          (23)          -           -       -        (387)    (660)  (1,070) 
--------------  ---------  ----------  -------  ------------  ---------  ----------  ------  -----------  -------  ------- 
Equity                              -        -             -          -           -       -            -        -        - 
--------------  ---------  ----------  -------  ------------  ---------  ----------  ------  -----------  -------  ------- 
Foreign 
 exchange 
 and other 
 adjustments                     (36)       52         (281)         31         (4)      11        (116)      304     (39) 
--------------  ---------  ----------  -------  ------------  ---------  ----------  ------  -----------  -------  ------- 
At 31 Dec 2020                  1,242    1,821         (157)    (1,622)         565     901      (2,306)    (274)      170 
--------------  ---------  ----------  -------  ------------  ---------  ----------  ------  -----------  -------  ------- 
Assets              2           1,242    1,821           548          -         565     901            -      960    6,037 
--------------  ---------  ----------  -------  ------------  ---------  ----------  ------  -----------  -------  ------- 
Liabilities         2               -        -         (705)    (1,622)           -       -      (2,306)  (1,234)  (5,867) 
--------------  ---------  ----------  -------  ------------  ---------  ----------  ------  -----------  -------  ------- 
 
Assets                            982    1,156           492          -         629   1,151            -      738    5,148 
--------------  ---------  ----------  -------  ------------  ---------  ----------  ------  -----------  -------  ------- 
Liabilities                         -        -         (376)    (1,271)           -       -      (1,387)    (283)  (3,317) 
--------------  ---------  ----------  -------  ------------  ---------  ----------  ------  -----------  -------  ------- 
At 1 Jan 2019                     982    1,156           116    (1,271)         629   1,151      (1,387)      455    1,831 
Income 
 statement                         45      266         (386)      (303)        (18)   (185)        (149)    (141)    (871) 
--------------  ---------  ----------  -------  ------------  ---------  ----------  ------  -----------  -------  ------- 
Other 
 comprehensive 
 income                             -        -           544          -           -       -           30    (391)      183 
--------------  ---------  ----------  -------  ------------  ---------  ----------  ------  -----------  -------  ------- 
Equity                              -        -             -          -           -       -            -        -        - 
--------------  ---------  ----------  -------  ------------  ---------  ----------  ------  -----------  -------  ------- 
Foreign 
 exchange 
 and other 
 adjustments                     (44)      (8)           147       (47)          39      36        (107)       98      114 
--------------  ---------  ----------  -------  ------------  ---------  ----------  ------  -----------  -------  ------- 
At 31 Dec 2019                    983    1,414           421    (1,621)         650   1,002      (1,613)       21    1,257 
--------------  ---------  ----------  -------  ------------  ---------  ----------  ------  -----------  -------  ------- 
Assets              2             983    1,414           979          -         650   1,002            -      422    5,450 
--------------  ---------  ----------  -------  ------------  ---------  ----------  ------  -----------  -------  ------- 
Liabilities         2               -        -         (558)    (1,621)           -       -      (1,613)    (401)  (4,193) 
--------------  ---------  ----------  -------  ------------  ---------  ----------  ------  -----------  -------  ------- 
 
   1   Fair value of own debt. 

2 After netting off balances within countries, the balances as disclosed in the accounts are as follows: deferred tax assets $4,483m (2019: $4,632m) and deferred tax liabilities $4,313m (2019: $3,375m).

In applying judgement in recognising deferred tax assets, management has critically assessed all available information, including future business profit projections and the track record of meeting forecasts.

The Group's net deferred tax asset of $0.2bn (2019: $1.3bn) included $2.4bn (2019: $2.8bn) of deferred tax assets relating to the US, of which $1.0bn related to US tax losses that expire in 13 to 17 years. Management expects the US deferred tax asset to be substantially recovered in seven to eight years, with the majority recovered in the first five years. During 2020, the Group derecognised $250m of deferred tax asset relating to US state tax losses as management did not consider there to be sufficient evidence of future taxable profits against which to recover these losses before they expire. Management's assessment of the likely availability of future taxable profits against which to recover the US deferred tax assets takes into consideration the reversal of existing taxable temporary differences, past business performance and forecasts of future business performance. The most recent financial forecasts approved by management cover a five-year period and the forecasts have been extrapolated beyond five years by assuming that performance remains constant after the fifth year.

The Group's net deferred tax asset of $0.2bn (2019: $1.3bn) also included a net UK deferred tax asset of $0.6bn (2019: liability of $0.5bn), of which $0.5bn related to UK banking tax losses created in 2020. The net UK deferred tax asset of $0.6bn excludes the deferred tax liability arising on the UK pension scheme surplus, the reversal of which is not taken into account when estimating future taxable profits. The UK deferred tax asset is supported by forecasts of taxable profit, also taking into consideration the history of profitability in the combined UK banking entities and the fact that the loss arising in 2020 arose due to an identifiable and non-recurring reason, being the economic impacts of Covid-19.

Unrecognised deferred tax

The amount of gross temporary differences, unused tax losses and tax credits for which no deferred tax asset is recognised in the balance sheet was $15.6bn (2019: $9.9bn). This amount included unused UK corporation tax losses of $9.3bn (2019: $7.3bn) which were not recognised due to uncertainty regarding the availability of sufficient future taxable profits against which to recover them. Of the total amounts unrecognised, $11.5bn (2019: $7.4bn) had no expiry date, $0.7bn (2019: $1.3bn) was scheduled to expire within 10 years and the remaining balance is expected to expire after 10 years.

Deferred tax is not recognised in respect of the Group's investments in subsidiaries and branches where HSBC is able to control the timing of remittance or other realisation and where remittance or realisation is not probable in the foreseeable future. The aggregate temporary differences relating to unrecognised deferred tax liabilities arising on investments in subsidiaries and branches is $12.1bn (2019: $13.4bn) and the corresponding unrecognised deferred tax liability was $0.7bn (2019: $1.0bn).

 
8  Dividends 
   --------- 
 
 
Dividends to shareholders of the parent company 
                                     2020                    2019                      2018 
                                           Settled                  Settled                    Settled 
                               Per              in     Per               in     Per                 in 
                             share  Total    scrip   share   Total    scrip   share   Total      scrip 
                                 $     $m       $m       $      $m       $m       $      $m         $m 
--------------------------  ------  -----  -------  ------  ------  -------  ------  ------  --------- 
Dividends paid on ordinary 
 shares 
--------------------------  ------  -----  -------  ------  ------  -------  ------  ------  --------- 
In respect of previous 
 year: 
--------------------------  ------  -----  -------  ------  ------  -------  ------  ------  --------- 
- fourth interim dividend        -      -        -    0.21   4,206    1,160    0.21   4,197      393 
--------------------------  ------  -----  -------  ------  ------  -------  ------  ------  ------- 
In respect of current 
 year: 
--------------------------  ------  -----  -------  ------  ------  -------  ------  ------  --------- 
- first interim dividend         -      -        -    0.10   2,013      375    0.10   2,008      213 
--------------------------  ------  -----  -------  ------  ------  -------  ------  ------  ------- 
- second interim dividend        -      -        -    0.10   2,021      795    0.10   1,990      181 
--------------------------  ------  -----  -------  ------  ------  -------  ------  ------  ------- 
- third interim dividend         -      -        -    0.10   2,029      357    0.10   1,992      707 
--------------------------  ------  -----  -------  ------  ------  -------  ------  ------  ------- 
Total                            -      -        -    0.51  10,269    2,687    0.51  10,187    1,494 
--------------------------  ------  -----  -------  ------  ------  -------  ------  ------  ------- 
Total dividends on 
 preference 
 shares classified as 
 equity (paid quarterly)     62.00     90            62.00      90            62.00      90 
--------------------------  ------  -----  -------  ------  ------  -------  ------  ------  --------- 
Total coupons on capital 
 securities classified 
 as equity                          1,241                    1,324                    1,270 
--------------------------  ------  -----  -------  ------  ------  -------  ------  ------  --------- 
Dividends to shareholders           1,331                   11,683                   11,547 
--------------------------  ------  -----  -------  ------  ------  -------  ------  ------  --------- 
 
 
Total coupons on capital securities classified as equity 
                                                                        2020           2019     2018 
                                                                                      -----  ------- 
                                                                               Total  Total    Total 
                                            Footnotes     First  Per security     $m     $m       $m 
                                                           call 
                                                           date 
------------------------------------------  ---------  --------  ------------  -----  -----  ------- 
                                               1, 
Perpetual subordinated capital securities       3 
------------------------------------------  ---------  --------  ------------  -----  -----  ------- 
$2,200m issued at 8.125%                               Apr 2013        $0.000      -      -     89 
------------------------------------------  ---------  --------  ------------  -----  -----  ----- 
$3,800m issued at 8.000%                               Dec 2015        $0.000      -      -     76 
------------------------------------------  ---------  --------  ------------  -----  -----  ----- 
Perpetual subordinated contingent              2, 
 convertible securities                         3 
------------------------------------------  ---------  --------  ------------  -----  -----  ------- 
$1,500m issued at 5.625%                        4      Nov 2019       $56.250      -     84     84 
------------------------------------------  ---------  --------  ------------  -----  -----  ----- 
$2,000m issued at 6.875%                               Jun 2021       $68.750    138    138    138 
------------------------------------------  ---------  --------  ------------  -----  -----  ----- 
$2,250m issued at 6.375%                               Sep 2024       $63.750    143    143    143 
------------------------------------------  ---------  --------  ------------  -----  -----  ----- 
$2,450m issued at 6.375%                               Mar 2025       $63.750    156    156    156 
------------------------------------------  ---------  --------  ------------  -----  -----  ----- 
$3,000m issued at 6.000%                               May 2027       $60.000    180    180    180 
------------------------------------------  ---------  --------  ------------  -----  -----  ----- 
$2,350m issued at 6.250%                               Mar 2023       $62.500    147    147     73 
------------------------------------------  ---------  --------  ------------  -----  -----  ----- 
$1,800m issued at 6.500%                               Mar 2028       $65.000    117    117     59 
------------------------------------------  ---------  --------  ------------  -----  -----  ----- 
$1,500m issued at 4.600%                        5      Jun 2031       $46.000      -      -      - 
------------------------------------------  ---------  --------  ------------  -----  -----  ----- 
EUR1,500m issued at 5.250%                             Sep 2022     EUR52.500     90     88     95 
------------------------------------------  ---------  --------  ------------  -----  -----  ----- 
EUR1,000m issued at 6.000%                             Sep 2023     EUR60.000     67     66     72 
------------------------------------------  ---------  --------  ------------  -----  -----  ----- 
                                                           July 
EUR1,250m issued at 4.750%                                 2029     EUR47.500     67     68     70 
------------------------------------------  ---------  --------  ------------  -----  -----  ----- 
GBP1,000m issued at 5.875%                             Sep 2026     GBP58.750     74     75      - 
------------------------------------------  ---------  --------  ------------  -----  -----  ----- 
SGD1,000m issued at 4.700%                             Jun 2022     SGD47.000     35     34     35 
------------------------------------------  ---------  --------  ------------  -----  -----  ----- 
SGD750m issued at 5.000%                               Sep 2023     SGD50.000     27     28      - 
------------------------------------------  ---------  --------  ------------  -----  -----  ----- 
Total                                                                          1,241  1,324  1,270 
------------------------------------------  ---------  --------  ------------  -----  -----  ----- 
 

1 Discretionary coupons are paid quarterly on the perpetual subordinated capital securities, in denominations of $25 per security.

2 Discretionary coupons are paid semi-annually on the perpetual subordinated contingent convertible securities, in denominations of each security's issuance currency 1,000 per security.

   3   For further details of these securities, see Note 31. 

4 This security was called by HSBC Holdings on 22 November 2019 and was redeemed and cancelled on 17 January 2020. Between the date of exercise of the call option and the redemption, this security was considered to be a subordinated liability. For further details on additional tier 1 securities, see Note 31.

5 This security was issued by HSBC Holdings on 17 December 2020. The first call date commences six calendar months prior to the reset date of 17 June 2031.

1

After the end of the year, the Directors approved an interim dividend in respect of the financial year ended 31 December 2020 of $0.15 per ordinary share, a distribution of approximately $3,055m. The interim dividend will be payable on 29 April 2021 to holders on the Principal Register in the UK, the Hong Kong Overseas Branch Register or the Bermuda Overseas Branch Register on 12 March 2021. No liability was recorded in the financial statements in respect of the interim dividend for 2020.

On 4 January 2021, HSBC paid a coupon on its EUR1,250m subordinated capital securities, representing a total distribution of EUR30m ($36m). No liability was recorded in the balance sheet at 31 December 2020 in respect of this coupon payment.

 
9  Earnings per share 
   ------------------ 
 

Basic earnings per ordinary share is calculated by dividing the profit attributable to ordinary shareholders of the parent company by the weighted average number of ordinary shares outstanding, excluding own shares held. Diluted earnings per ordinary share is calculated by dividing the basic earnings, which require no adjustment for the effects of dilutive potential ordinary shares, by the weighted average number of ordinary shares outstanding, excluding own shares held, plus the weighted average number of ordinary shares that would be issued on conversion of dilutive potential ordinary shares.

 
Profit attributable to the ordinary shareholders of the parent company 
                                                        2020     2019       2018 
                                                          $m       $m         $m 
---------------------------------------------------  -------  -------  --------- 
Profit attributable to shareholders of the parent 
 company                                               5,229    7,383   13,727 
---------------------------------------------------  -------  -------  ------- 
Dividend payable on preference shares classified 
 as equity                                              (90)     (90)     (90) 
---------------------------------------------------  -------  -------  ------- 
Coupon payable on capital securities classified as 
 equity                                              (1,241)  (1,324)  (1,029) 
---------------------------------------------------  -------  -------  ------- 
Year ended 31 Dec                                      3,898    5,969   12,608 
---------------------------------------------------  -------  -------  ------- 
 
 
Basic and diluted earnings per share 
                                  2020                        2019                         2018 
                                   Number     Per              Number     Per              Number       Per 
                       Profit   of shares   share  Profit   of shares   share  Profit   of shares     share 
            Footnotes      $m  (millions)       $      $m  (millions)       $      $m  (millions)         $ 
----------  ---------  ------  ----------  ------  ------  ----------  ------  ------  ----------  -------- 
Basic           1       3,898      20,169    0.19   5,969      20,158    0.30  12,608      19,896    0.63 
----------  ---------  ------  ----------  ------  ------  ----------  ------  ------  ----------  ------ 
Effect of 
 dilutive 
 potential 
 ordinary 
 shares                                73                          75                          87 
----------  ---------  ------  ----------  ------  ------  ----------  ------  ------  ----------  -------- 
Diluted         1       3,898      20,242    0.19   5,969      20,233    0.30  12,608      19,983    0.63 
----------  ---------  ------  ----------  ------  ------  ----------  ------  ------  ----------  ------ 
 
   1   Weighted average number of ordinary shares outstanding (basic) or assuming dilution (diluted). 

The number of anti-dilutive employee share options excluded from the weighted average number of dilutive potential ordinary shares is 14.6 million (2019: 1.1 million; 2018: nil).

 
10  Segmental analysis 
    ------------------ 
 

The Group Chief Executive, supported by the rest of the Group Executive Committee ('GEC'), is considered the Chief Operating Decision Maker ('CODM') for the purposes of identifying the Group's reportable segments. Global business results are assessed by the CODM on the basis of adjusted performance that removes the effects of significant items and currency translation from reported results. Therefore, we present these results on an adjusted basis as required by IFRSs. The 2019 and 2018 adjusted performance information is presented on a constant currency basis. The 2019 and 2018 income statements are converted at the average rates of exchange for 2020, and the balance sheets at 31 December 2019 and 31 December 2018 at the prevailing rates of exchange on 31 December 2020.

Our operations are closely integrated and, accordingly, the presentation of data includes internal allocations of certain items of income and expense. These allocations include the costs of certain support services and global functions to the extent that they can be meaningfully attributed to global businesses. While such allocations have been made on a systematic and consistent basis, they necessarily involve a degree of subjectivity. Costs that are not allocated to global businesses are included in Corporate Centre.

Where relevant, income and expense amounts presented include the results of inter-segment funding along with inter-company and inter-business line transactions. All such transactions are undertaken on arm's length terms. The intra-Group elimination items for the global businesses are presented in Corporate Centre.

Change in reportable segments

Effective from the second quarter of 2020, we made the following realignments within our internal reporting to the GEC and CODM:

-- We simplified our matrix organisational structure by combining Global Private Banking and Retail Banking and Wealth Management to form Wealth and Personal Banking.

-- We reallocated our reporting of Markets Treasury, hyperinflation accounting in Argentina and HSBC Holdings net interest expense from Corporate Centre to the global businesses.

Comparative data have been re-presented accordingly.

Our global businesses

We provide a comprehensive range of banking and related financial services to our customers in our three global businesses. The products and services offered to customers are organised by these global businesses.

-- Wealth and Personal Banking ('WPB') provides a full range of retail banking and wealth products to our customers from personal banking to ultra high net worth individuals. Typically, customer offerings include retail banking products, such as current and savings accounts, mortgages and personal loans, credit cards, debit cards and local and international payment services. We also provide wealth management services, including insurance and investment products, global asset management services, investment management and Private Wealth Solutions for customers with more sophisticated and international requirements.

-- Commercial Banking ('CMB') offers a broad range of products and services to serve the needs of our commercial customers, including small and medium-sized enterprises, mid-market enterprises and corporates. These include credit and lending, international trade and receivables finance, treasury management and liquidity solutions (payments and cash management and commercial cards), commercial insurance and investments. CMB also offers customers access to products and services offered by other global businesses, such as Global Banking and Markets, which include foreign exchange products, raising capital on debt and equity markets and advisory services.

-- Global Banking and Markets ('GBM') provides tailored financial solutions to major government, corporate and institutional clients and private investors worldwide. The client-focused business lines deliver a full range of banking capabilities including financing, advisory and transaction services, a markets business that provides services in credit, rates, foreign exchange, equities, money markets and securities services, and principal investment activities.

 
HSBC adjusted profit before tax and balance sheet data 
                                                                              2020 
                                                  ------------------------------------------------------------ 
                                                                                Global 
                                                         Wealth                Banking 
                                                   and Personal  Commercial        and  Corporate 
                                                        Banking     Banking    Markets     Centre        Total 
                                       Footnotes             $m          $m         $m         $m           $m 
Net operating income/(expense) 
 before change in expected credit 
 losses and other credit impairment 
 charges                                   1             22,013      13,312     15,303      (262)     50,366 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
- external                                               19,990      13,741     18,162    (1,527)     50,366 
-------------------------------------  --------- 
- inter-segment                                           2,023       (429)    (2,859)      1,265          - 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
of which: net interest 
 income/(expense)                                        15,090       9,317      4,518    (1,326)     27,599 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Change in expected credit losses 
 and other credit impairment 
 (charges)/recoveries                                   (2,855)     (4,754)    (1,209)          1    (8,817) 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Net operating income/(expense)                           19,158       8,558     14,094      (261)     41,549 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Total operating expenses                               (15,024)     (6,689)    (9,264)      (482)   (31,459) 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Operating profit/(loss)                                   4,134       1,869      4,830      (743)     10,090 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Share of profit in associates 
 and joint ventures                                           6         (1)          -      2,054      2,059 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Adjusted profit before tax                                4,140       1,868      4,830      1,311     12,149 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
                                                              %           %          %          %            % 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  ----------- 
Share of HSBC's adjusted profit 
 before tax                                                34.1        15.4       39.7       10.8      100.0 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Adjusted cost efficiency ratio                             68.3        50.2       60.5    (184.0)       62.5 
-------------------------------------  ---------                 ----------  ---------  ---------  --------- 
Adjusted balance sheet data                                  $m          $m         $m         $m           $m 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  ----------- 
Loans and advances to customers 
 (net)                                                  469,186     343,182    224,364      1,255  1,037,987 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Interests in associates and joint 
 ventures                                                   447          14        143     26,080     26,684 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Total external assets                                   881,918     570,295  1,347,440    184,511  2,984,164 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Customer accounts                                       834,759     470,428    336,983        610  1,642,780 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
 
 
HSBC adjusted profit before tax and balance sheet data (continued) 
                                                                            2019(2) 
                                                  ------------------------------------------------------------ 
                                                                                Global 
                                                         Wealth                Banking 
                                                   and Personal  Commercial        and  Corporate 
                                                        Banking     Banking    Markets     Centre        Total 
                                       Footnotes             $m          $m         $m         $m           $m 
Net operating income/(expense) 
 before change in expected credit 
 losses and other credit impairment 
 charges                                   1             25,565      15,164     14,869      (654)     54,944 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
- external                                               21,252      16,094     20,314    (2,716)     54,944 
-------------------------------------  --------- 
- inter-segment                                           4,313       (930)    (5,445)      2,062          - 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
of which: net interest 
 income/(expense)                                        17,423      10,957      5,223    (3,264)     30,339 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Change in expected credit losses 
 and other credit impairment 
 (charges)/recoveries                                   (1,348)     (1,162)      (153)         36    (2,627) 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Net operating income/(expense)                           24,217      14,002     14,716      (618)     52,317 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Total operating expenses                               (15,388)     (6,832)    (9,544)      (755)   (32,519) 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Operating profit/(loss)                                   8,829       7,170      5,172    (1,373)     19,798 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Share of profit in associates 
 and joint ventures                                          54           -          -      2,297      2,351 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Adjusted profit before tax                                8,883       7,170      5,172        924     22,149 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
                                                              %           %          %          %            % 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  ----------- 
Share of HSBC's adjusted profit 
 before tax                                                40.1        32.4       23.4        4.2      100.0 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Adjusted cost efficiency ratio                             60.2        45.1       64.2    (115.4)       59.2 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Adjusted balance sheet data                                  $m          $m         $m         $m           $m 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  ----------- 
Loans and advances to customers 
 (net)                                                  455,618     353,781    252,131      1,166  1,062,696 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Interests in associates and joint 
 ventures                                                   449          14         16     24,941     25,420 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Total external assets                                   793,100     523,585  1,310,772    156,354  2,783,811 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Customer accounts                                       768,151     397,182    304,094        780  1,470,207 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
 

1 Net operating income before change in expected credit losses and other credit impairment charges, also referred to as revenue.

2 A change in reportable segments was made in 2020. Comparative data have been re-presented accordingly.

 
HSBC adjusted profit before tax and balance sheet data (continued) 
                                                                            2018(2) 
                                                  ------------------------------------------------------------ 
                                                                                Global 
                                                         Wealth                Banking 
                                                   and Personal  Commercial        and  Corporate 
                                                        Banking     Banking    Markets     Centre        Total 
                                       Footnotes             $m          $m         $m         $m           $m 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  ----------- 
Net operating income/(expense) 
 before change in expected credit 
 losses and other credit impairment 
 charges                                   1             23,551      14,374     15,056      (883)     52,098 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
- external                                               19,096      14,675     18,780      (453)     52,098 
-------------------------------------  --------- 
- inter-segment                                           4,455       (301)    (3,724)      (430)          - 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
of which: net interest 
 income/(expense)                                        16,418      10,220      4,880    (2,070)     29,448 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Change in expected credit losses 
 and other credit impairment 
 (charges)/recoveries                                   (1,072)       (683)         34        101    (1,620) 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Net operating income/(expense)                           22,479      13,691     15,090      (782)     50,478 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Total operating expenses                               (14,614)     (6,307)    (9,316)    (1,486)   (31,723) 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Operating profit/(loss)                                   7,865       7,384      5,774    (2,268)     18,755 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Share of profit in associates 
 and joint ventures                                          32           -          -      2,412      2,444 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Adjusted profit before tax                                7,897       7,384      5,774        144     21,199 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
                                                              %           %          %          %            % 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  ----------- 
Share of HSBC's adjusted profit 
 before tax                                                37.3        34.8       27.2        0.7      100.0 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Adjusted cost efficiency ratio                             62.1        43.9       61.9    (168.3)       60.9 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Adjusted balance sheet data                                  $m          $m         $m         $m           $m 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  ----------- 
Loans and advances to customers 
 (net)                                                  419,231     344,855    253,319      1,599  1,019,004 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Interests in associates and joint 
 ventures                                                   399           -          -     22,753     23,152 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Total external assets                                   741,222     520,403  1,261,807    128,021  2,651,453 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
Customer accounts                                       729,902     372,551    306,438        831  1,409,722 
-------------------------------------  ---------  -------------  ----------  ---------  ---------  --------- 
 

1 Net operating income before change in expected credit losses and other credit impairment charges, also referred to as revenue.

2 A change in reportable segments was made in 2020. Comparative data have been re-presented accordingly.

Reported external net operating income is attributed to countries and territories on the basis of the location of the branch responsible for reporting the results or advancing the funds:

 
                                                                           2020    2019      2018 
                                                              Footnotes      $m      $m        $m 
------------------------------------------------------------  ---------  ------  ------  -------- 
Reported external net operating income by country/territory       1      50,429  56,098  53,780 
------------------------------------------------------------  ---------  ------  ------  ------ 
 
  *    UK                                                                 9,163   9,011  10,340 
------------------------------------------------------------  --------- 
 
  *    Hong Kong                                                         15,783  18,449  17,162 
------------------------------------------------------------  --------- 
 
  *    US                                                                 4,474   4,471   4,379 
------------------------------------------------------------  --------- 
 
  *    France                                                             1,753   1,942   1,898 
------------------------------------------------------------  --------- 
 
  *    other countries                                                   19,256  22,225  20,001 
------------------------------------------------------------  ---------  ------  ------  ------ 
 

1 Net operating income before change in expected credit losses and other credit impairment charges, also referred to as revenue.

 
Adjusted results reconciliation 
                                        2020                                    2019                                           2018 
                                     Significant                         Currency  Significant                         Currency  Significant 
                           Adjusted        items  Reported  Adjusted  translation        items  Reported  Adjusted  translation        items    Reported 
                Footnotes        $m           $m        $m        $m           $m           $m        $m        $m           $m           $m          $m 
--------------  ---------  --------  -----------  --------  --------  -----------  -----------  --------  --------  -----------  -----------  ---------- 
Revenue             1        50,366           63    50,429    54,944          471          683    56,098    52,098        1,854        (172)    53,780 
--------------  ---------  --------  -----------  --------  --------  -----------  -----------  --------  --------  -----------  -----------  -------- 
ECL                         (8,817)            -   (8,817)   (2,627)        (129)            -   (2,756)   (1,620)        (147)            -   (1,767) 
--------------  ---------  --------  -----------  --------  --------  -----------  -----------  --------  --------  -----------  -----------  -------- 
Operating 
 expenses                  (31,459)      (2,973)  (34,432)  (32,519)        (223)      (9,607)  (42,349)  (31,723)      (1,280)      (1,656)  (34,659) 
--------------  ---------  --------  -----------  --------  --------  -----------  -----------  --------  --------  -----------  -----------  -------- 
Share of 
 profit 
 in associates 
 and joint 
 ventures                     2,059        (462)     1,597     2,351            3            -     2,354     2,444           92            -     2,536 
--------------  ---------  --------  -----------  --------  --------  -----------  -----------  --------  --------  -----------  -----------  -------- 
Profit/(loss) 
 before tax                  12,149      (3,372)     8,777    22,149          122      (8,924)    13,347    21,199          519      (1,828)    19,890 
--------------  ---------  --------  -----------  --------  --------  -----------  -----------  --------  --------  -----------  -----------  -------- 
 

1 Net operating income before change in expected credit losses and other credit impairment charges, also referred to as revenue.

 
Adjusted balance sheet reconciliation 
                            2020                 2019                                 2018 
                       --------- 
                        Reported 
                             and                 Currency                            Currency 
                        adjusted   Adjusted   translation   Reported   Adjusted   translation     Reported 
                              $m         $m            $m         $m         $m            $m           $m 
---------------------  ---------  ---------  ------------  ---------  ---------  ------------  ----------- 
Loans and advances to 
 customers (net)       1,037,987  1,062,696      (25,953)  1,036,743  1,019,004      (37,308)    981,696 
---------------------  ---------  ---------  ------------  ---------  ---------  ------------  --------- 
Interests in 
 associates 
 and joint ventures       26,684     25,420         (946)     24,474     23,152         (745)     22,407 
---------------------  ---------  ---------  ------------  ---------  ---------  ------------  --------- 
Total external assets  2,984,164  2,783,811      (68,659)  2,715,152  2,651,453      (93,329)  2,558,124 
---------------------  ---------  ---------  ------------  ---------  ---------  ------------  --------- 
Customer accounts      1,642,780  1,470,207      (31,092)  1,439,115  1,409,722      (47,079)  1,362,643 
---------------------  ---------  ---------  ------------  ---------  ---------  ------------  --------- 
 
 
Adjusted profit reconciliation 
                                                                   2020     2019       2018 
                                                     Footnotes       $m       $m         $m 
---------------------------------------------------  ---------  -------  -------  --------- 
Year ended 31 Dec 
---------------------------------------------------  ---------  -------  -------  --------- 
Adjusted profit before tax                                       12,149   22,149   21,199 
---------------------------------------------------  ---------  -------  -------  ------- 
Significant items                                               (3,372)  (8,924)  (1,828) 
---------------------------------------------------  ---------  -------  -------  ------- 
- customer redress programmes (revenue)                            (21)    (163)       53 
---------------------------------------------------  --------- 
- disposals, acquisitions and investment in 
 new businesses (revenue)                                          (10)      768    (113) 
---------------------------------------------------  --------- 
- fair value movements on financial instruments          1          264       84    (100) 
---------------------------------------------------  --------- 
- restructuring and other related costs (revenue)        2        (170)        -        - 
---------------------------------------------------  --------- 
- costs of structural reform                             3            -    (158)    (361) 
- customer redress programmes (operating expenses)                   54  (1,281)    (146) 
---------------------------------------------------  --------- 
- disposals, acquisitions and investment in 
 new businesses (operating expenses)                                  -        -     (52) 
- impairment of goodwill and other intangible 
 assets                                                         (1,090)  (7,349)        - 
---------------------------------------------------  --------- 
- past service costs of guaranteed minimum 
 pension benefits equalisation                                     (17)        -    (228) 
---------------------------------------------------  --------- 
- restructuring and other related costs (operating 
 expenses)                                               4      (1,908)    (827)     (66) 
---------------------------------------------------  --------- 
- settlements and provisions in connection 
 with legal and other regulatory matters                           (12)       61    (816) 
---------------------------------------------------  --------- 
- impairment of goodwill (share of profit in 
 associates and joint ventures)                          5        (462)        -        - 
---------------------------------------------------  --------- 
- currency translation on significant items                                 (59)        1 
---------------------------------------------------  ---------  -------  -------  ------- 
Currency translation                                                         122      519 
---------------------------------------------------  ---------  -------  -------  ------- 
Reported profit before tax                                        8,777   13,347   19,890 
---------------------------------------------------  ---------  -------  -------  ------- 
 

1 Includes fair value movements on non-qualifying hedges and debt valuation adjustments on derivatives.

2 Comprises losses associated with the RWA reduction commitments and gains relating to the business update in February 2020.

3 Comprises costs associated with preparations for the UK's exit from the European Union, costs to establish the UK ring-fenced bank (including the UK ServCo group) and costs associated with establishing an intermediate holding company in Hong Kong.

4 Includes impairment of software intangible assets of $189m (of the total software intangible asset impairment of $1,347m) and impairment of tangible assets of $197m.

5 During the year, The Saudi British Bank ('SABB'), an associate of HSBC, impaired the goodwill that arose following the merger with Alawwal bank in 2019. HSBC's post-tax share of the goodwill impairment was $462m.

 
11  Trading assets 
    -------------- 
 
 
                                                  2020       2019 
                                    Footnotes       $m         $m 
----------------------------------  ---------  -------  --------- 
Treasury and other eligible bills               24,035   21,789 
----------------------------------  ---------  -------  ------- 
Debt securities                                102,846  126,043 
----------------------------------  ---------  -------  ------- 
Equity securities                               77,643   78,827 
----------------------------------  ---------  -------  ------- 
Trading securities                             204,524  226,659 
----------------------------------  ---------  -------  ------- 
Loans and advances to banks             1        8,242    8,402 
----------------------------------  ---------  -------  ------- 
Loans and advances to customers         1       19,224   19,210 
----------------------------------  ---------  -------  ------- 
Year ended 31 Dec                              231,990  254,271 
----------------------------------  ---------  -------  ------- 
 

1 Loans and advances to banks and customers include reverse repos, stock borrowing and other accounts.

 
Trading securities(1) 
                                                    -------  --------- 
                                                       2020       2019 
                                         Footnotes       $m         $m 
---------------------------------------  ---------  -------  --------- 
US Treasury and US Government agencies       2       17,393   25,722 
---------------------------------------  ---------  -------  ------- 
UK Government                                         8,046   10,040 
---------------------------------------  ---------  -------  ------- 
Hong Kong Government                                  6,500    9,783 
---------------------------------------  ---------  -------  ------- 
Other governments                                    70,580   72,456 
---------------------------------------  ---------  -------  ------- 
Asset-backed securities                      3        4,253    4,691 
---------------------------------------  ---------  -------  ------- 
Corporate debt and other securities                  20,109   25,140 
---------------------------------------  ---------  -------  ------- 
Equity securities                                    77,643   78,827 
---------------------------------------  ---------  -------  ------- 
At 31 Dec                                           204,524  226,659 
---------------------------------------  ---------  -------  ------- 
 

1 Included within these figures are debt securities issued by banks and other financial institutions of $10,876m (2019: $17,846m), of which $1,298m (2019: $2,637m) are guaranteed by various governments.

   2   Includes securities that are supported by an explicit guarantee issued by the US Government. 
   3   Excludes asset-backed securities included under US Treasury and US Government agencies. 

1

 
12  Fair values of financial instruments carried at fair value 
    ---------------------------------------------------------- 
 

Control framework

Fair values are subject to a control framework designed to ensure that they are either determined or validated by a function independent of the risk taker.

Where fair values are determined by reference to externally quoted prices or observable pricing inputs to models, independent price determination or validation is used. For inactive markets, HSBC sources alternative market information, with greater weight given to information that is considered to be more relevant and reliable. Examples of the factors considered are price observability, instrument comparability, consistency of data sources, underlying data accuracy and timing of prices.

For fair values determined using valuation models, the control framework includes development or validation by independent support functions of the model logic, inputs, model outputs and adjustments. Valuation models are subject to a process of due diligence before becoming operational and are calibrated against external market data on an ongoing basis.

Changes in fair value are generally subject to a profit and loss analysis process and are disaggregated into high-level categories including portfolio changes, market movements and other fair value adjustments.

The majority of financial instruments measured at fair value are in GBM. GBM's fair value governance structure comprises its Finance function, Valuation Committees and a Valuation Committee Review Group. Finance is responsible for establishing procedures governing valuation and ensuring fair values are in compliance with accounting standards. The fair values are reviewed by the Valuation Committees, which consist of independent support functions. These committees are overseen by the Valuation Committee Review Group, which considers all material subjective valuations.

Financial liabilities measured at fair value

In certain circumstances, HSBC records its own debt in issue at fair value, based on quoted prices in an active market for the specific instrument. When quoted market prices are unavailable, the own debt in issue is valued using valuation techniques, the inputs for which are either based on quoted prices in an inactive market for the instrument or are estimated by comparison with quoted prices in an active market for similar instruments. In both cases, the fair value includes the effect of applying the credit spread that is appropriate to HSBC's liabilities. The change in fair value of issued debt securities attributable to the Group's own credit spread is computed as follows: for each security at each reporting date, an externally verifiable price is obtained or a price is derived using credit spreads for similar securities for the same issuer. Then, using discounted cash flow, each security is valued using a Libor-based discount curve. The difference in the valuations is attributable to the Group's own credit spread. This methodology is applied consistently across all securities.

Structured notes issued and certain other hybrid instruments are included within trading liabilities and are measured at fair value. The credit spread applied to these instruments is derived from the spreads at which HSBC issues structured notes.

Gains and losses arising from changes in the credit spread of liabilities issued by HSBC, recorded in other comprehensive income, reverse over the contractual life of the debt, provided that the debt is not repaid at a premium or a discount.

Fair value hierarchy

Fair values of financial assets and liabilities are determined according to the following hierarchy:

-- Level 1 - valuation technique using quoted market price. These are financial instruments with quoted prices for identical instruments in active markets that HSBC can access at the measurement date.

-- Level 2 - valuation technique using observable inputs. These are financial instruments with quoted prices for similar instruments in active markets or quoted prices for identical or similar instruments in inactive markets and financial instruments valued using models where all significant inputs are observable.

-- Level 3 - valuation technique with significant unobservable inputs. These are financial instruments valued using valuation techniques where one or more significant inputs are unobservable.

--

 
Financial instruments carried at fair value and bases of valuation 
                                                 2020                                2019 
                                     Level    Level   Level             Level    Level  Level 
                                         1        2       3    Total        1        2      3      Total 
                                        $m       $m      $m       $m       $m       $m     $m         $m 
---------------------------------  -------  -------  ------  -------  -------  -------  -----  --------- 
Recurring fair value measurements 
 at 31 Dec 
---------------------------------  -------  -------  ------  -------  -------  -------  -----  --------- 
Assets 
---------------------------------  -------  -------  ------  -------  -------  -------  -----  --------- 
Trading assets                     167,980   61,511   2,499  231,990  186,653   62,639  4,979  254,271 
---------------------------------  -------  -------  ------  -------  -------  -------  -----  ------- 
Financial assets designated 
 and otherwise mandatorily 
 measured at fair value through 
 profit or loss                     19,711   14,365  11,477   45,553   18,626   15,525  9,476   43,627 
---------------------------------  -------  -------  ------  -------  -------  -------  -----  ------- 
Derivatives                          2,602  302,454   2,670  307,726    1,728  239,131  2,136  242,995 
---------------------------------  -------  -------  ------  -------  -------  -------  -----  ------- 
Financial investments              303,654   94,746   3,654  402,054  261,341   93,018  3,218  357,577 
---------------------------------  -------  -------  ------  -------  -------  -------  -----  ------- 
Liabilities 
---------------------------------  -------  -------  ------  -------  -------  -------  -----  --------- 
Trading liabilities                 53,290   21,814     162   75,266   66,925   16,192     53   83,170 
---------------------------------  -------  -------  ------  -------  -------  -------  -----  ------- 
Financial liabilities designated 
 at fair value                       1,267  150,866   5,306  157,439    9,549  149,901  5,016  164,466 
---------------------------------  -------  -------  ------  -------  -------  -------  -----  ------- 
Derivatives                          1,788  297,025   4,188  303,001    1,331  235,864  2,302  239,497 
---------------------------------  -------  -------  ------  -------  -------  -------  -----  ------- 
 

Balances from 2019 have been re-presented to disclose a consistent application of the levelling methodology, primarily for private debt and equity and real estate investments during the period. This resulted in $15.1bn and $2.9bn moving into Levels 2 and 3, respectively, from Level 1. The change has impacted the disclosure for 'Financial investments' and 'Financial assets designated and otherwise mandatorily measured at fair value'.

 
Transfers between Level 1 and Level 2 fair values 
                                     Assets                                      Liabilities 
                                          Designated 
                                       and otherwise 
                                         mandatorily                             Designated 
                   Financial  Trading    measured at                    Trading     at fair 
                 investments   assets     fair value  Derivatives   liabilities       value    Derivatives 
                          $m       $m             $m           $m            $m          $m             $m 
--------------  ------------  -------  -------------  -----------  ------------  ----------  ------------- 
At 31 Dec 2020 
--------------  ------------  -------  -------------  -----------  ------------  ----------  ------------- 
Transfers from 
 Level 
 1 to Level 2          4,514    3,891            245            -           155       7,414            - 
--------------  ------------  -------  -------------  -----------  ------------  ----------  ----------- 
Transfers from 
 Level 
 2 to Level 1          7,764    5,517            328            1           433           -            - 
At 31 Dec 2019 
Transfers from 
 Level 
 1 to Level 2          7,965    3,304              -           24           278           -            - 
--------------  ------------  -------                 -----------  ------------  ----------  ----------- 
Transfers from 
 Level 
 2 to Level 1          4,184    2,726            673          111           220           -          117 
--------------  ------------  -------                 -----------  ------------  ----------  ----------- 
 

Balances from 2019 have been re-presented to disclose a consistent application of the levelling methodology.

Transfers between levels of the fair value hierarchy are deemed to occur at the end of each quarterly reporting period. Transfers into and out of levels of the fair value hierarchy are primarily attributable to observability of valuation inputs and price transparency.

Fair value adjustments

We adopt the use of fair value adjustments when we take into consideration additional factors not incorporated within the valuation model that would otherwise be considered by a market participant. We classify fair value adjustments as either 'risk-related' or 'model-related'. The majority of these adjustments relate to GBM. Movements in the level of fair value adjustments do not necessarily result in the recognition of profits or losses within the income statement. For example, as models are enhanced, fair value adjustments may no longer be required. Similarly, fair value adjustments will decrease when the related positions are unwound, but this may not result in profit or loss.

 
Global Banking and Markets fair value adjustments 
                                                          2020               2019 
                                                           Corporate           Corporate 
                                                      GBM     Centre    GBM       Centre 
                                                       $m         $m     $m           $m 
Type of adjustment 
Risk-related                                        1,170         28  1,118         47 
 
- bid-offer                                           514          -    506          1 
- uncertainty                                         106          1    115          1 
- credit valuation adjustment                         445         27    355         38 
- debt valuation adjustment                         (120)          -  (126)          - 
- funding fair value adjustment                       204          -    241          7 
- other                                                21          -     27          - 
 
Model-related                                          74          -     71          3 
 
- model limitation                                     70          -     68          3 
- other                                                 4          -      3          - 
 
Inception profit (Day 1 P&L reserves)                 104          -     72          - 
 
At 31 Dec                                           1,348         28  1,261         50 
 
 

We reallocated our reporting of Markets Treasury and the funding costs of HSBC Holdings debt from Corporate Centre to the global businesses. Comparative data have been re-presented accordingly.

Fair value adjustment changes were mainly driven by an increase in inception profit (Day 1 P&L reserves), and an increase in credit valuation adjustment ('CVA') due to widening credit spreads and changes to derivative exposures caused by interest rates moves.

Bid-offer

IFRS 13 'Fair value measurement' requires the use of the price within the bid-offer spread that is most representative of fair value. Valuation models will typically generate mid-market values. The bid-offer adjustment reflects the extent to which bid-offer costs would be incurred if substantially all residual net portfolio market risks were closed using available hedging instruments or by disposing of or unwinding the position.

Uncertainty

Certain model inputs may be less readily determinable from market data and/or the choice of model itself may be more subjective. In these circumstances, an adjustment may be necessary to reflect the likelihood that market participants would adopt more conservative values for uncertain parameters and/or model assumptions than those used in HSBC's valuation model.

Credit and debt valuation adjustments

The credit valuation adjustment ('CVA') is an adjustment to the valuation of over-the-counter ('OTC') derivative contracts to reflect the possibility that the counterparty may default and that HSBC may not receive the full market value of the transactions.

The debt valuation adjustment ('DVA') is an adjustment to the valuation of OTC derivative contracts to reflect the possibility that HSBC may default, and that it may not pay the full market value of the transactions.

HSBC calculates a separate CVA and DVA for each legal entity, and for each counterparty to which the entity has exposure. With the exception of central clearing parties, all third-party counterparties are included in the CVA and DVA calculations, and these adjustments are not netted across Group entities.

HSBC calculates the CVA by applying the probability of default ('PD') of the counterparty, conditional on the non-default of HSBC, to HSBC's expected positive exposure to the counterparty and multiplying the result by the loss expected in the event of default. Conversely, HSBC calculates the DVA by applying the PD of HSBC, conditional on the non-default of the counterparty, to the expected positive exposure of the counterparty to HSBC and multiplying the result by the loss expected in the event of default. Both calculations are performed over the life of the potential exposure.

For most products HSBC uses a simulation methodology, which incorporates a range of potential exposures over the life of the portfolio, to calculate the expected positive exposure to a counterparty. The simulation methodology includes credit mitigants, such as counterparty netting agreements and collateral agreements with the counterparty.

The methodologies do not, in general, account for 'wrong-way risk'. Wrong-way risk is an adverse correlation between the counterparty's probability of default and the mark-to-market value of the underlying transaction. The risk can either be general, perhaps related to the currency of the issuer country, or specific to the transaction concerned. When there is significant wrong-way risk, a trade-specific approach is applied to reflect this risk in the valuation.

Funding fair value adjustment

The funding fair value adjustment ('FFVA') is calculated by applying future market funding spreads to the expected future funding exposure of any uncollateralised component of the OTC derivative portfolio. The expected future funding exposure is calculated by a simulation methodology, where available, and is adjusted for events that may terminate the exposure, such as the default of HSBC or the counterparty. The FFVA and DVA are calculated independently.

Model limitation

Models used for portfolio valuation purposes may be based upon a simplified set of assumptions that do not capture all current and future material market characteristics. In these circumstances, model limitation adjustments are adopted.

Inception profit (Day 1 P&L reserves)

Inception profit adjustments are adopted when the fair value estimated by a valuation model is based on one or more significant unobservable inputs. The accounting for inception profit adjustments is discussed in Note 1.

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February 23, 2021 11:31 ET (16:31 GMT)

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