TIDMPAGE

RNS Number : 9353Q

PageGroup plc

03 March 2021

3 March 2021

Full Year Results for the Year Ended 31 December 2020

PageGroup plc ("PageGroup"), the specialist professional recruitment company, announces its full year results for the year ended 31 December 2020.

 
 Financial summary                         2020          2019    Change    Change 
                                                                              CC* 
 Revenue                            GBP1,304.8m   GBP1,653.9m    -21.1%    -20.5% 
                                   ------------  ------------  --------  -------- 
 Gross profit                         GBP610.2m     GBP855.5m    -28.7%    -28.1% 
                                   ------------  ------------  --------  -------- 
 Operating profit                      GBP17.0m     GBP146.7m    -88.4%    -90.1% 
                                   ------------  ------------  --------  -------- 
 Profit before tax                     GBP15.5m     GBP144.2m    -89.2% 
                                   ------------  ------------  -------- 
 Basic earnings per share                 -1.8p         32.2p   -105.6% 
                                   ------------  ------------  -------- 
 Diluted earnings per share               -1.8p         32.2p   -105.6% 
                                   ------------  ------------  -------- 
 
 Total dividend per share (excl. 
  special dividend)                           -        13.70p 
                                   ------------  ------------ 
 Total dividend per share (incl. 
  special dividend)                           -        26.43p 
                                   ------------  ------------ 
 
 

HIGHLIGHTS*

   --    Focus continues to be on the protection and wellbeing of employees, candidates and clients 
   --    Continue to protect and invest in the platform to take advantage of the recovery 

-- Group gross profit down 28.1% to GBP610.2m, gross profit per fee earner down 18.7% to GBP113.3k (2019: GBP140.4k)

   --    Conversion rate** decreased to 2.8% (2019: 17.1%) 
   --    Effective tax rate of 136.9% (2019: 28.3%) driven by profit mix and treatment of losses 

-- Fee earner headcount reduced by a net 882 (15%) for the year, leavers partially offset by the hiring of c. 400 experienced fee earners

   --    Total headcount reduced by a net 1,004 (13%) for the year, closing headcount of 6,694 
   --    Strong cash position of GBP166m (2019: GBP97.8m) 
   --    UK Government Furlough income of GBP3.4m to be repaid in 2021 

*At constant currency - all growth rates in constant currency at prior year rates unless otherwise stated

**Operating profit as a percentage of gross profit

Commenting, Steve Ingham, Chief Executive Officer, said:

"2020 was an unprecedented year, with all of our markets impacted by the COVID-19 pandemic. Our focus throughout has been the protection and wellbeing of our employees, candidates and clients, whilst progressing our strategy of investment in our platform to take advantage of the recovery. Our people made significant sacrifices, predominantly in Q2, with many of our people taking 20% salary cuts or working four day weeks, and demonstrated incredible resilience during the last 12 months. I am incredibly proud of the reaction of our staff in what continues to be extraordinary times.

"We have a resilient highly diversified business model, with focus areas such as Technology, Digital, Healthcare and Life Sciences delivering robust results during the pandemic. Our Interim business in Germany and the Nikkei domestic market business in Japan both performed particularly well, with Interim up 6% and Nikkei up 47% for the year. In total, we invested in the recruitment of around 400 experienced hires, largely into these growing disciplines and markets in 2020 and we will continue to invest in these businesses going forward. We have also continued to invest in our new operating system, Customer Connect, with around a third of our fee earners now live on the system. Investments in innovations also continued, such as in Page Insights, our data intelligence tool, which provides rich information for our clients and consultants on hiring trends by specialism and geography, using internal and external data.

"The Group ended the year with a strong cash position of GBP166m. As a result, we will repay the GBP3.4m income received in the UK under the Furlough scheme. We will seek to return to our policy of Shareholder returns as market conditions improve and we get more clarity over the trading outlook.

"As we enter 2021, there remains a high degree of global macro-economic uncertainty in many of our markets, with COVID-19 still a significant global issue and a number of the Group's markets in lockdown. However, in the UK we are encouraged that the Brexit deal and the recent Government announcements about lockdown easing have provided a degree of clarity. We remain confident in our strategy of maintaining our platform and continuing to invest carefully in headcount, as well as continuing to roll-out new technology and innovation. We are the clear leader in many of our markets, with a highly experienced senior management team, which, we believe, positions us well to take advantage of opportunities to grow and improve our business. We have maintained our focus on our long-term vision for the Group to drive progress towards our strategic goals."

Enquiries:

 
 PageGroup plc                            +44 (0) 20 3077 8172 
 Steve Ingham, Chief Executive Officer 
 Kelvin Stagg, Chief Financial Officer 
 
 FTI Consulting                           +44 (0) 20 3727 1340 
 Richard Mountain/Susanne Yule 
 

The Company will host a conference call and presentation for analysts and investors at 9:00am today. The live presentation can be viewed by following the link:

https://www.investis-live.com/pagegroup/60127c6249aa2a0e0097e72d/mslf

Please use the following dial-in numbers to join the conference:

   United Kingdom (Local)          020 3936 2999 
   All other locations                    +44 20 3936 2999 

Please quote the access code 40 18 68 to gain access to the call

The presentation and recording to accompany the call will be available on the Company's website later today at:

https://www.page.com/investors/investor-library.aspx

MANAGEMENT REPORT

CAUTIONARY STATEMENT

This Management Report has been prepared solely to provide additional information to shareholders to assess the Group's strategies and the potential for those strategies to succeed.

This Management Report contains certain forward-looking statements. These statements are made by the Directors in good faith based on the information available to them up to the time of their approval of this report and such statements should be treated with caution due to the inherent uncertainties, including both economic and business risk factors, underlying any such forward looking information.

GROUP STRATEGY

At PageGroup we have a clear strategic vision via our four brands of Page Executive, Michael Page, Page Personnel and Page Outsourcing. We aim to be the leading specialist recruiter in each of the markets in which we operate. We have sought to achieve this by developing a significant market presence in major global economies, as well as targeting new markets where we see the greatest potential for long-term gross profit growth at attractive conversion rates.

We offer our services across a broad range of disciplines and specialisms, solely within the professional recruitment market. Our origins are in permanent recruitment, but around a quarter of our gross profit is in temporary placements, where local culture and market conditions allow. We focus on opportunities where our industry and market expertise can set us apart from our competition. This enables us to offer a premium service that is valued by clients and attracts the highest calibre of candidates.

Our mix of permanent to temporary recruitment reflects the balance of our business mix, both in terms of brands, where Michael Page, our largest brand, and Page Executive operating at higher salary levels, have a naturally higher level of permanent recruitment, as well as our geographic mix. We are market leaders in regions such as Latin America, Greater China and South East Asia, where we are also seeing the emergence of the white-collar temporary recruitment market.

PageGroup is focused on delivering against three key objectives to achieve its strategic vision and provide sustainable financial returns. These are: 1) to look for organic, high-margin and diversified growth; 2) to position the business to be scalable, efficient and highly flexible to reflect market conditions; and 3) as a people-oriented, organically driven business, to nurture and develop talent and skills which are fundamental to us achieving long-term sustainable growth.

We therefore invest significantly in our people, as the recruitment, retention, succession and development of the best talent available is central to our ability to grow the business and to manage our resources through economic cycles. Investment in the business has been focused on developing the long-term sustainability of the business and is supported by significant balance sheet strength and cash flow generation.

Organic, scalable growth

Our strategy is to grow organically, achieved by drawing upon the skill and experience of proven PageGroup management, ensuring we have the best and most experienced home-grown talent in each key role. Our team-based structure and profit share business model is highly scalable. The small size of our specialist teams means we can increase headcount rapidly to achieve growth when market conditions are favourable.

Conversely, when market conditions tighten, these entrepreneurial, profit-sharing teams reduce in size, largely through natural attrition. Consequently, our cost base contracts in downturns. Our strategy for organic growth has served the business well over the 44 years since its inception and we believe it will continue to do so. We have grown from a small, single-discipline recruitment company operating in one country to a large multidiscipline, multinational business, operating in 37 countries represented by our four key brands of Page Executive, Michael Page, Page Personnel and Page Outsourcing.

Diversification by region and discipline

Our strategy is to expand and diversify the Group by industry sectors, professional disciplines, geography and level of focus, be it Page Executive, Michael Page, Page Personnel or Page Outsourcing, with the objective of being the leading specialist recruitment consultancy in each of our chosen markets.

The Group has designated five markets as large, high potential markets. These are markets that are typically under-developed in terms of recruitment, but where we have a successful track record and confidence in their ability to successfully scale operations. The five large, high potential markets are Germany, Greater China, Latin America, South East Asia and the US. India and Japan are two markets which have the potential to be classified in this category in the future.

We have also designated three disciplines as being high potential disciplines, namely Healthcare & Life Sciences, Technology and Digital.

As recruitment is a cyclical business, impacted significantly by the strength of economies, diversification is an important element of our strategy as it reduces our dependency on individual businesses or markets, thereby increasing the resilience of the Group. This strategy is pursued entirely through the organic growth of existing and new teams, offices, disciplines and countries, maintaining a consistent team and meritocratic culture as we grow.

Talent and skills development

We recognise that it is our people who are at the heart of everything we do, particularly as an organically grown business where ensuring we have a talent pool with experience through economic cycles and across both geographies and disciplines is critical. Investing in our people is, therefore, a vital element of our strategy. We seek to find the highest calibre staff from a diverse range of backgrounds and then do our very best to retain them through offering a fulfilling career and an attractive working environment.

This includes a team-based structure, a profit share business model and continuous training and career development, often internationally. Our strong track record of internal career moves and promotion from within means that people who join us know that they could be our future senior managers and Main Board Directors.

Diversity and inclusion are key to our culture and the success of our business. It is not just an item on our to-do list, it's an inherent part of our culture and our business. We are a people business - the people who work here, the companies we do business with, the candidates whose lives we change for the better on a daily basis, and the communities and individuals we help as we give back to others. Understanding the values and cultural differences of our employees helps them reach their potential as we build a stronger, more successful business. A business which reflects society and the clients and candidates whose lives we change.

Sustainable growth

When we invest in a new business, be it a new country, a new office or a new discipline, we do so for the long term. Our organic and team-based business model allows us to grow strongly when market conditions are favourable, enabling us to increase our fee earner headcount investment rapidly. Conversely, downturns in the general economy of a country or in specific industries will inevitably have a knock-on effect on the recruitment market. However, it has been our practice in the past, and remains our intention, to maintain our presence in our chosen markets through these downturns, while closely controlling our cost base. In this way, we can retain our highly capable management teams in whom we have invested. Normally, we find that we gain market share during downturns, which positions our business for market-leading rates of growth when the economy improves. Pursuing this approach means that we carry spare capacity during downturns, which can have a negative effect on profitability in the short term. A strong balance sheet is, therefore, essential to support the business at these times.

Despite COVID-19, 2020 has given us the opportunity to reflect on our approach to sustainability. This has allowed us to broaden the meaning of sustainability and taking a deep dive into at each element of ESG. From an environmental perspective, during 2020 we reduced our reported carbon emissions by c. 26%. We have also for the first time offset our carbon emissions in full. We will continue to reduce our carbon emissions by converting traditional electricity to renewable sources, reducing waste and reducing business travel.

In addition, we have joined the UN Global Compact. The UN Global Compact provides a framework for developing a more sustainable and responsible business. We are excited to be joining the largest corporate sustainability initiative in the world. This is the first in a series of sustainability initiatives to be released over the course of 2021.

Our strategic priorities comprise the following:

-- increase the scale and diversification of PageGroup by organically growing existing and new teams, offices, disciplines, brands and countries;

-- manage the business with a team and meritocratic culture, while delivering a consistent and high-quality client and candidate experience;

-- invest through cycles in our Large, High Potential markets of Germany, Greater China, Latin America, South East Asia and the US to achieve scale and a market leading position;

-- invest through cycles in our High Potential disciplines of Technology, Digital and Healthcare & Life Sciences;

-- manage our fee earner headcount in all other markets to reflect prevailing market conditions, by adding selectively to geographies and disciplines where there is positive growth momentum, while reducing headcount where the outlook for growth or fee earner productivity is weak;

   --    focus on operational support consistency; and 

-- focus on succession planning and international career paths to encourage retention and development of key staff.

The main factors that could affect the business and the financial results are described in the "Principal Risks and Uncertainties" section in the PageGroup plc 2020 Annual Report and Accounts, which will be available to shareholders in April 2021.

GROUP RESULTS

 
 GROSS PROFIT                              Reported                  CC 
 Year-on-year    % of Group   2020 (GBPm)   2019 (GBPm)     %        % 
                -----------  ------------  ------------  -------  ------- 
 EMEA               52%          319.4         418.3      -23.7%   -24.4% 
                -----------  ------------  ------------  -------  ------- 
 Asia Pacific       20%          121.1         163.3      -25.8%   -25.1% 
                -----------  ------------  ------------  -------  ------- 
 Americas           15%          88.8          138.8      -36.0%   -31.4% 
                -----------  ------------  ------------  -------  ------- 
 UK                 13%          80.9          135.1      -40.0%   -40.0% 
                -----------  ------------  ------------  -------  ------- 
 Total              100%         610.2         855.5      -28.7%   -28.1% 
                -----------  ------------  ------------  -------  ------- 
 
 Permanent          72%          436.7         643.8      -32.2%   -31.5% 
                -----------  ------------  ------------  -------  ------- 
 Temporary          28%          173.5         211.7      -18.0%   -17.8% 
                -----------  ------------  ------------  -------  ------- 
 

At constant exchange rates, Group revenue decreased 20.5% and gross profit decreased 28.1% for the year ended 31 December 2020. Gross profit per fee earner decreased 18.7% to GBP113.3k (2019: GBP140.4k). At reported rates, revenue decreased 21.1% to GBP1,304.8m (2019: GBP1,653.9m) and gross profit decreased 28.7% to GBP610.2m (2019: GBP855.5m).

The Group's revenue mix between permanent and temporary placements was 34:66 (2019: 39:61) and for gross profit was 72:28 (2019: 75:25). Revenue from temporary placements comprises the salaries of those placed, together with the margin charged. This margin on temporary placements decreased slightly to 20.1% in 2020 (2019: 21.1%). Overall, pricing remained relatively stable across all regions, although a weaker pricing environment was experienced in markets more impacted by COVID-19.

In our Large, High Potential markets category, now representing 36% of the Group, gross profit decreased 24.8% in constant currencies to GBP218.2m. This category performed slightly better than the rest of the Group, primarily due to the resilience of our business in Germany.

Total Group headcount decreased by 1,004 in the year to 6,694. This comprised a net decrease of 882 fee earners (-14.6%) and a decrease of 122 operational support staff (-7.3%). The reduction in our fee earner headcount was a response to the tough macro-economic conditions caused by the COVID-19 pandemic. The leavers were largely recent joiners who were therefore very inexperienced in recruitment, or those on performance review. We have continued to invest in our business model, with approaching 400 experienced fee earners added to the Group during the year. This additional headcount was primarily into our strategic areas of investment, as well as those areas which have been more resilient during the COVID-19 pandemic. As a result of this reduction in net fee earner headcount, our fee earner to operational support staff ratio was 77:23 (2019: 78:22). In total, administrative expenses decreased 16.3% to GBP593.2m (2019: GBP708.8m).

OPERATING PROFIT AND CONVERSION RATES

The Group's organic growth model and profit-based team bonus ensures cost control remains tight. Approximately three-quarters of costs were employee related, including wages, bonuses, share-based long-term incentives, and training & relocation costs.

Depreciation and amortisation for the year totalled GBP61.8m (2019: GBP57.5m). Amortisation relating to our operating system, PRS, was GBP7.5m (2019: GBP6.2m), which is now concluded.

Throughout this pandemic, all our people have pulled together in these difficult times. In the second quarter, employees agreed to reduced working weeks or placement onto government assistance schemes. 450 of our most senior employees, including the Main and Executive Boards, agreed to salary cuts of 20%. This, in addition to access to government assistance schemes, reduced travel, and reduced client and candidate entertaining, enabled us to achieve a reduction in our cost base of 21% in Q2, 15% in Q3 and 10% in Q4 compared to March. We are thankful to all our people who agreed to take salary reductions, work four-day weeks or make other sacrifices for the long-term benefit of the Group during this period.

The Group's conversion rate for the year of 2.8% was a decline from 17.1% in 2019. This was due to the sharp decrease in gross profit as a result of COVID-19, partly mitigated by the reduction in headcount and cost saving initiatives.

Conversion rates were impacted in all of the Group's regions. EMEA was the Group's most resilient region, with a conversion rate of 9.6%. Asia Pacific also remained profitable, with conditions improving towards the end of the year and conversion was 3.1% compared to 12.1% in 2019. The UK and the Americas were most impacted by the

COVID-19 pandemic, with conversion rates of          -12.8% and -7.9% respectively. 

A net interest charge of GBP1.5m (2019: GBP2.4m) was primarily due to an IFRS 16 interest charge of GBP1.7m. Excluding IFRS 16, the net interest income of GBP0.2m reflected interest income, albeit in the continued low interest rate environment, partially offset by borrowing facility charges.

Earnings per share and dividends

In 2020, basic and diluted earnings per share both decreased to -1.8p (2019: 32.2p), as a result of the reduction in profit due to the COVID-19 pandemic, as well as an increase in the effective tax rate.

The Group's strategy is to operate a policy of financing the activities and development of the Group from our retained earnings and to maintain a strong balance sheet position. We first use our cash to satisfy our operational and investment requirements and to hedge our liabilities under the Group's share plans. We then review our liquidity over and above these requirements to make returns to shareholders, firstly by way of an ordinary dividend.

Our policy is to grow this ordinary dividend over the course of the economic cycle, in line with our long-term growth rate. We believe this will enable us to sustain the level of ordinary dividend payments during a downturn as well as to increase it during more prosperous times.

Cash generated in excess of these first two priorities will be returned to shareholders through supplementary returns, using special dividends or share buybacks.

In 2020, in line with many of its peers, PageGroup announced the temporary suspension of its dividend policy. This was against a backdrop of unprecedented global economic disruption and significant near-term uncertainty caused by the outbreak of COVID-19 and designed to preserve liquidity. We will seek to restart our dividend programme as market conditions improve and greater clarity over the trading outlook is restored.

Cash flow and balance sheet

Cash flow in the year was strong, with GBP169.0m (2019: GBP194.1m) generated from operations. The closing cash balance was GBP166.0m at 31 December 2020 (2019: GBP97.8m). The significant increase in the cash balance compared to 2019 was primarily due to the unwind of working capital of GBP84.6m, deferral of c. GBP11m of tax payments and a strong focus on cash collection.

Several actions were taken during the year to protect liquidity and ensure a strong cash flow throughout. We deferred tax payments and utilised government support schemes where available, as well as ensuring the Group had access to additional liquidity, should this be required, as described below. We actively protected against potential downsides from the pandemic, despite remaining confident in our business model throughout. Due to the continued strong cash position, we will now be repaying the UK Government Furlough income of GBP3.4m.

PageGroup maintains a Confidential Invoice Facility with HSBC whereby the Group has the option to discount receivables in order to advance cash. The Group also has a Revolving Credit Facility with BBVA, expiring in 2022, with a total drawable amount of GBP30m. We have agreed a covenant waiver to the end of the agreement on this facility, to ensure we retain access to these funds should they be required. Neither of these facilities were in use as at 31 December. These facilities are used on an ad hoc basis to fund any major Group GBP cash outflows. The Group also gained access to the Bank of England Covid Corporate Finance Facility, with a limit of GBP300m, which has not been drawn against. We do not currently expect to draw down on this facility.

Income tax paid in the year was GBP31.7m (2019: GBP37.0m) and net capital expenditure in 2020 was GBP21.7m (2019: GBP24.6m). Spending on software was broadly flat on 2019 and was primarily related to the roll out of our new operating system, Customer Connect. Spending on property, plant and equipment decreased, with no significant office moves in the year, as well as a reduction in our fee earner headcount.

Due to the suspension of our dividend policy, no dividend payments were made during 2020 (2019: GBP83.5m). The lower share price in 2020 meant that there was a decrease in cash receipts from share option exercises, with GBP0.4m in 2020, compared to GBP7.2m in 2019. In 2020, GBP14.4m (2019: GBP10.0m) was also spent on the purchase of shares by the Employee Benefit Trust to satisfy future committed obligations under our employee share plans.

The most significant item in our balance sheet was trade receivables, which amounted to GBP186.1m at 31 December 2020 (2019: GBP271.1m), comprising permanent fees invoiced and salaries and fees invoiced in the temporary placement business, but not yet paid. Day's sales in debtors decreased due to the significant unwind of our debtor book.

EUROPE, MIDDLE EAST AND AFRICA (EMEA)

EMEA is the Group's largest region, contributing 52% of the Group's gross profit in the year. With operations in 17 countries, PageGroup has a strong presence in the majority of EMEA markets and is the clear leader in specialist permanent recruitment in the two largest, France and Germany. Across the region, permanent placements accounted for 66% and temporary placements 34% of gross profit.

The region includes four of our Large, Proven markets, France, Spain, Italy and the Netherlands, across which there is a broad range of competition. EMEA also includes Germany, one of the Group's Large, High Potential markets, which has low penetration rates (markets where less than 30% of recruitment is outsourced) and significant growth potential, particularly in temporary recruitment. In addition, there are markets such as Poland, Turkey and Africa, which are less developed, with limited competition, but are increasingly looking for professional recruitment services.

 
 EMEA                          GBPm          Growth rates 
 (52% of Group in 2020)    2020    2019    Reported     CC 
                          ------  ------  ---------  ------- 
 Gross Profit              319.4   418.3    -23.7%    -24.4% 
                          ------  ------  ---------  ------- 
 Operating Profit          30.6    90.3     -66.1%    -66.5% 
                          ------  ------  ---------  ------- 
 Conversion Rate (%)       9.6%    21.6% 
                          ------  ------  ---------  ------- 
 

In constant currencies, revenue decreased 17.7% on 2019 and gross profit decreased 24.4%. In reported rates, revenue in the region was down 16.8% to GBP717.3m (2019: 861.8m) and gross profit decreased 23.7% to GBP319.4m (2019: GBP418.3m).

Trading conditions were impacted by COVID-19 throughout the region, with many countries again entering lockdown at the end of the year. Our largest businesses in the region, France and Germany, together representing over half of the region by gross profit, declined 28% and 11%, respectively. Michael Page Interim in Germany, which is mainly focused on technology, was one of our most resilient businesses during the pandemic, growing 6% overall for the year. In our other European markets, Benelux was down 24%, Southern Europe down 28% with Italy and Spain down 28% and 29%, respectively. The Middle East and Africa, which represented 3% of the region, declined 30%.

2020 operating profit decreased 66.1% to GBP30.6m (2019: GBP90.3m), a conversion rate of 9.6% (2019: 21.6%). The region was the most resilient to the COVID-19 pandemic and had the highest conversion rate in the Group. Headcount across the region decreased by 338 (-10.2%) to 2,979 at the end of 2020 (2019: 3,317).

ASIA PACIFIC

Asia Pacific represented 20% of the Group's gross profit in 2020, with 79% of the region being Asia and 21% Australasia. Other than in the financial centres of Hong Kong, Singapore and Tokyo, the Asian market is generally highly under-developed and offers attractive opportunities in both international and domestic markets at good conversion rates. Two of our Large, High Potential markets, Greater China and South East Asia, are in this region. With a highly experienced management team, approaching 1,200 staff and limited competition, the size of the opportunity in Asia is significant. Across Asia, driven by cultural attitudes towards white collar temporary recruitment, permanent placements accounted for 84% and temporary placements 16% of gross profit.

Australia, one of our Large, Proven markets, is a mature, well-developed and highly competitive recruitment market. PageGroup has a meaningful presence in permanent recruitment in the majority of the professional disciplines and major cities in Australia. Page Personnel has a growing presence and significant potential to expand and grow market share.

 
 ASIA PACIFIC                  GBPm          Growth rates 
 (20% of Group in 2020)    2020    2019    Reported     CC 
                          ------  ------  ---------  ------- 
 Gross Profit              121.1   163.3    -25.8%    -25.1% 
                          ------  ------  ---------  ------- 
 Operating Profit           3.8    19.8     -80.9%    -81.9% 
                          ------  ------  ---------  ------- 
 Conversion Rate (%)       3.1%    12.1% 
                          ------  ------  ---------  ------- 
 

In Asia Pacific, in constant currencies, revenue decreased 20.1% and gross profit decreased by 25.1%. In reported rates, revenue decreased 21.0% to GBP216.0m (2019: GBP273.4m) and gross profit decreased 25.8% to GBP121.1m (2019: GBP163.3m).

In Asia, representing 16% of the Group, gross profit declined 22%. Greater China declined 27%, with Hong Kong down 46%. Conditions improved as the year progressed, with Mainland China growing 15% in December and social unrest easing in Hong Kong. South East Asia was down 23% on the prior year, with Singapore down 28%. We opened in the Philippines during the year, our sixth country in this Large, High Potential market. India, where we have around 150 fee earners, declined 15%. Japan was down 9% for the year, though our Nikkei market business delivered a record year, up 47%. Australia declined 35%.

Operating profit decreased 80.9% to GBP3.8m (2019: GBP19.8m), with the conversion rate down at 3.1% (2019: 12.1%). The region remained profitable, with conditions improving towards the end of the year. Headcount across the region declined 294 (-17.5%), ending the year at 1,385 (2019: 1,679).

THE AMERICAS

The Americas represented 15% of the Group's gross profit in 2020, being North America (64% of the region) and Latin America (36% of the region). The US and Latin America are two of the Large, High Potential markets in our growth strategy. The US, where we have eight offices, has a well-developed recruitment industry, but in many disciplines, especially technical, there is limited national competition of any scale. PageGroup's breadth of professional specialisms and geographic reach is uncommon and provides a competitive advantage.

Latin America is a highly under-developed region, where PageGroup enjoys the market leading position with around 700 employees in seven countries. There are few international competitors and none with regional scale. Across the Americas, permanent placements accounted for 84% of gross profit and temporary placements 16%.

 
 AMERICAS                      GBPm           Growth rates 
 (15% of Group in 2020)    2020    2019    Reported     CC 
                          ------  ------  ---------  -------- 
 Gross Profit              88.8    138.8    -36.0%    -31.4% 
                          ------  ------  ---------  -------- 
 Operating Profit          -7.0    19.3    -136.4%    -147.0% 
                          ------  ------  ---------  -------- 
 Conversion Rate (%)       -7.9%   13.9% 
                          ------  ------  ---------  -------- 
 

In constant currencies, revenue decreased by 17.5% and gross profit decreased by 31.4%. In reported rates, revenue decreased by 24.8% to GBP154.3m (2019: GBP205.1m) while gross profit decreased 36.0% to GBP88.8m (2019: GBP138.8m).

In North America, gross profit decreased by 30% in constant currencies. The US declined 30%, with tough trading conditions due to COVID-19, as well as political uncertainty and social unrest. Conditions were particularly tough within our largest discipline, Construction, with sites closed for large periods of the year.

In Latin America, gross profit was down 33% year-on-year in constant currencies. The region has been one of the most impacted by COVID-19, having received little governmental support. Brazil was down 28%, Mexico down 43%, with the other five countries in the region down 28%, collectively.

Driven by our strategy of maintaining our trading platform in these two Large, High Potential markets, operating profit decreased to -GBP7.0m (2019: GBP19.3m), with a conversion rate of -7.9% (2019: 13.9%). Headcount across the region decreased by 221 (-16.1%) in 2020 to 1,155 (2019: 1,376).

UNITED KINGDOM

The UK represented 13% of the Group's gross profit in 2020, operating from 25 offices covering all major cities. It is a mature, highly competitive and sophisticated market with the majority of vacant positions being outsourced to recruitment firms. PageGroup has a market leading presence in permanent recruitment across the UK and a growing presence in temporary recruitment. In the UK, permanent placements accounted for 63% and temporary placements 37% of gross profit.

The UK business operates under all four of our brands, with representation in 13 specialist disciplines via the Michael Page brand. There remains opportunity to roll-out new discipline businesses under the lower salary-level Page Personnel brand, which now represents 24% of UK gross profit.

 
 UK                             GBPm 
 (13% of Group in 2020)     2020    2019     Growth rate 
                          -------  ------  ------------- 
 Gross Profit               80.9    135.1      -40.0% 
                          -------  ------  ------------- 
 Operating Profit          -10.3    17.3      -159.9% 
                          -------  ------  ------------- 
 Conversion Rate (%)       -12.8%   12.8% 
                          -------  ------  ------------- 
 

In the UK, revenue decreased 30.7% to GBP217.3m (2019: GBP313.6m) and gross profit declined 40.0% to GBP80.9m (2019: GBP135.1m).

The UK was significantly impacted by COVID-19, as well as Brexit related uncertainty. The Brexit deal has provided a degree of clarity. Page Personnel declined 44% and Michael Page, which is focused on more senior opportunities, declined 39%.

Due to this sharp decline in gross profit, operating profit was down 159.9% to -GBP10.3m, a conversion rate of -12.8%.

Headcount decreased 11.4% to 1,175 at the end of December 2020 (2019: 1,326). Our fee earner headcount reduced by 105 (11.4%) in response to the challenging trading conditions seen throughout the year.

OTHER FINANCIAL ITEMS

Foreign exchange

Foreign exchange had a marginal impact on the Group's results for the year, decreasing revenue by c. GBP9m, gross profit by c. GBP5m and increasing operating profit by c. GBP2m.

Taxation

The tax charge for the year was GBP21.3m (2019: GBP40.8m). This represented an effective tax rate of 136.9% (2019: 28.3%). A summary is shown below.

 
 Reconciliation of effective tax               2020       %       2019       % 
  rate                                      GBP'000            GBP'000 
 Profit before taxation                      15,544            144,245 
                                          ---------  ------  ---------  ------ 
 Profit before tax multiplied by 
  the standard rate of corporation 
  tax in the UK                               2,952    19.0     27,406    19.0 
                                          ---------  ------  ---------  ------ 
 Effects of: 
                                          ---------  ------  ---------  ------ 
 Disallowable items and other permanent 
  differences                                 1,947    12.5      2,094     1.5 
                                          ---------  ------  ---------  ------ 
 Unrelieved overseas losses                   1,954    12.5      2,292     1.6 
                                          ---------  ------  ---------  ------ 
 Derecognition/(recognition) of 
  overseas losses and other tax 
  attributes                                  1,525     9.8       (35)       0 
                                          ---------  ------  ---------  ------ 
 Other tax movements                            694     4.5       (26)       0 
                                          ---------  ------  ---------  ------ 
 Higher tax rates on overseas earnings        2,038    13.1      4,239     2.9 
                                          ---------  ------  ---------  ------ 
 Other tax overseas                           6,855    44.1      6,501     4.5 
                                          ---------  ------  ---------  ------ 
 Movement of rate difference                    662     4.3      (265)   (0.2) 
                                          ---------  ------  ---------  ------ 
 Adjustments to tax charge in respect 
  of prior periods                            2,659    17.1    (1,406)   (1.0) 
                                          ---------  ------  ---------  ------ 
 Tax expense and effective rate 
  for the year                               21,286   136.9     40,800    28.3 
                                          ---------  ------  ---------  ------ 
 

We have generated profits in overseas countries which have higher rates and we have been subject to additional taxes on profits which have contributed 61.7% to the tax rate in 2020.

Losses arose in the year that we could not recognise due to the requirement to have profits against which to offset in the foreseeable future. In addition, we wrote off deferred tax assets on losses which expired in the period as well as deferred tax assets on deductible temporary differences and losses where we do not consider it probable that there will be taxable profits to support their recovery in future periods. Together, these two categories increased the tax rate by 22.3%.

Disallowable and other permanent differences are broadly in line with 2019, though with the significant reduction in PBT, the impact on the rate has been much greater. Similarly to 2019, adjustments in respect of prior periods were one-off in nature, and again have a higher impact on the rate due to the lower PBT in 2020. Finally there have been changes to the substantively enacted tax rates which apply to the calculation of deferred tax, predominately in the UK (moving from 17% to 19%). Collectively, these three categories increased the tax rate by 33.9%.

These factors add to the basic UK rate of 19% to give the total effective tax rate of 136.9%.

The tax charge for the year reflects the Group's tax strategy, which is aligned to business goals. It is PageGroup's policy to pay its fair share of taxes in the countries in which it operates and deal with its tax affairs in a straightforward, open and honest manner. The Group's tax strategy is set out in detail on our website in the Investor section under "Responsibilities".

Share options and share repurchases

At the beginning of 2020 the Group had 10.3m share options outstanding, of which 4.2m had vested, but had not been exercised. During the year, options were granted over 1.8m shares under the Group's share option plans. Options were exercised over 0.1m shares, generating GBP0.4m in cash, and options lapsed over 0.7m shares. At the end of 2020, options remained outstanding over 11.4m shares, of which 5.3m had vested, but had not been exercised. During 2020, 3.8m shares were purchased for the Group's Employee Benefit Trust, and no shares were cancelled (2019: 2.2m shares were purchased and no shares were cancelled).

Audit tender

Following the competitive tender process during the year, the Audit Committee has recommended, and the Board has approved the retaining of Ernst & Young LLP (EY) as the Company's auditor. The Board will propose the re-appointment of EY as external auditors for the year ending 31 December 2021 at the Company's Annual General Meeting in June 2021.

KEY PERFORMANCE INDICATORS (KPIs)

 
 KPI                     Definition, method of calculation and analysis 
                                     Financial 
 Gross profit            How measured: Gross profit growth represents 
  growth                  revenue less cost of sales expressed as the 
                          percentage change over the prior year. It consists 
                          principally of placement fees for permanent 
                          candidates and the margin earned on the placement 
                          of temporary candidates. 
                          Why it's important: This metric indicates the 
                          degree of income growth in the business. It 
                          can be impacted significantly by foreign exchange 
                          movements in our international markets. Consequently, 
                          we look at both reported and constant currency 
                          metrics. 
                          How we performed in 2020: Gross profit decreased 
                          28.1% in constant currencies and 28.7% in reported 
                          rates (2019: +5.0% in both constant currencies 
                          and reported rates). This was due to macro-economic 
                          uncertainty as well as rolling lockdowns due 
                          to the COVID-19 pandemic. 
                          Relevant strategic objective: Organic growth 
                        ---------------------------------------------------------- 
 Gross profit            How measured: Total gross profit from: a) geographic 
  diversification         regions outside the UK; and b) disciplines outside 
                          of Accounting & Financial Services, each expressed 
                          as a percentage of total gross profit. 
                          Why it's important: These percentages give 
                          an indication of how the business has diversified 
                          its revenue streams away from its historical 
                          concentrations in the UK and from the Accounting 
                          & Financial Services disciplines. 
                          How we performed in 2020: Geographies: the 
                          percentage increased to 86.7% from 84.2% in 
                          2019, largely as a result of the UK being impacted 
                          most severely by the COVID-19 pandemic. 
                          Disciplines: the percentage was broadly flat 
                          at 65.2% (2019: 65.1%), with the COVID-19 pandemic 
                          affecting the Group's operations in all disciplines. 
                          Relevant strategic objective: Diversification 
                        ---------------------------------------------------------- 
 Ratio of gross          How measured: Gross profit from each type of 
  profit generated        placement expressed as a percentage of total 
  from permanent          gross profit. 
  and temporary           Why it's important: This ratio reflects both 
  placements              the current stage of the economic cycle and 
                          our geographic spread, as a number of countries 
                          culturally have minimal white collar temporary 
                          roles. It gives a guide as to the operational 
                          gearing potential in the business, which is 
                          significantly greater for permanent recruitment. 
                          How we performed in 2020 : T he ratio decreased 
                          to 72:28 (2019: 75:25). As is usually the case 
                          in downturns, permanent recruitment is hit harder 
                          when trading conditions deteriorate. Temporary 
                          and Contracting recruitment was more resilient 
                          to the tougher trading conditions, particularly 
                          in disciplines such as Technology. 
 
                          Relevant strategic objective: Diversification 
                        ---------------------------------------------------------- 
 Basic earnings          How measured: Profit for the year attributable 
  per share (EPS)         to the Group's equity shareholders, divided 
                          by the weighted average number of shares in 
                          issue during the year. 
                          Why it's important: This measures the underlying 
                          profitability of the Group and the progress 
                          made against the prior year. 
                          How we performed in 2020 : The Group saw a 
                          -105.6% fall in Basic EPS to -1.8p. This is 
                          driven by the significant reduction in profits 
                          caused by the challenging trading conditions 
                          due to COVID-19 and the resultant high effective 
                          tax rate. 
                          Relevant strategic objective: Sustainable growth 
                        ---------------------------------------------------------- 
 Cash                    How measured: Cash and short-term deposits 
                          Why it's important: The level of cash reflects 
                          our cash generation and conversion capabilities 
                          and our success in managing our working capital. 
                          It determines our ability to reinvest in the 
                          business, to return cash to shareholders and 
                          to ensure we remain financially robust through 
                          cycles. 
                          How we performed in 2020: Cash increased to 
                          GBP166.0m (2019: GBP97.8m). The significant 
                          increase in the cash balance compared to 2019 
                          was primarily due to the unwind of working capital 
                          of GBP84.6m, deferral of c. GBP11m of tax payments 
                          and a strong focus on cash collection. 
 
                          Relevant strategic objective: Sustainable growth 
                        ---------------------------------------------------------- 
                                     Strategic 
 Fee earner headcount    How measured: Number of fee earners and directors 
  growth                  involved in revenue-generating activities at 
                          the year end, expressed as the percentage change 
                          compared to the prior year. 
                          Why it's important: Growth in fee earners is 
                          a guide to our confidence in the business and 
                          macro-economic outlook, as it reflects our expectations 
                          as to the level of future demand for our services 
                          above the existing capacity currently within 
                          the business. 
                          How we performed in 2020: Net fee earner headcount 
                          declined by 882, or -14.6% in the year, resulting 
                          in 5,145 fee earners at the end of the year. 
                          We have continued to invest in certain areas 
                          of the Group such as Technology, Contracting, 
                          Healthcare & Life Sciences and Digital, adding 
                          nearly 400 experienced fee earners to the Group 
                          in the year. 
                          Relevant strategic objective: Sustainable growth 
                        ---------------------------------------------------------- 
 Gross profit            How measured: Gross profit divided by the average 
  per fee earner          number of fee-generating staff, calculated on 
                          a rolling monthly average basis. 
                          Why it's important: This is our indicator of 
                          productivity, which is affected by levels of 
                          activity in the market, capacity within the 
                          business and the number of recently hired fee 
                          earners who are not yet at full productivity. 
                          Currency movements can also impact this figure. 
                          How we performed in 2020: Productivity decreased 
                          18.7% in constant currencies to GBP113.3k (2019: 
                          GBP140.4k). During the lockdowns, our fee earners 
                          saw a significant reduction in activity, which 
                          together with our strategy of maintaining our 
                          platform of experienced consultants to take 
                          market share when markets recover, resulted 
                          in a short-term drop in productivity. 
 
                          Relevant strategic objective: Organic growth 
                        ---------------------------------------------------------- 
 Fee earner:             How measured: The percentage of fee earners 
  support staff           compared to operational support staff at the 
  headcount ratio         year end, expressed as a ratio. 
                          Why it's important: This reflects the operational 
                          efficiency in the business in terms of our ability 
                          to grow the revenue-generating platform at a 
                          faster rate than the staff needed to support 
                          this growth. 
                          How we performed in 2020: The ratio decreased 
                          to 77:23 from 78:22 in 2019. This was driven 
                          by a decline in our fee earner headcount of 
                          882, in response to the more challenging trading 
                          conditions in many of our markets. Our operational 
                          support staff headcount decreased by 122. 
 
                          Relevant strategic objective: Sustainable growth 
                        ---------------------------------------------------------- 
 Conversion rate         How measured: Operating profit (EBIT) expressed 
                          as a percentage of gross profit. 
                          Why it's important: This reflects the level 
                          of fee-earner productivity and the Group's effectiveness 
                          at controlling costs in the business, together 
                          with the degree of investment being made for 
                          future growth. 
                          How we performed in 2020: The Group's conversion 
                          rate decreased to 2.8% (2019: 17.1%) due to 
                          the sharp decrease in gross profit as a result 
                          of COVID-19, partly mitigated by the reduction 
                          in headcount and cost saving initiatives. 
 
                          Relevant strategic objective: Sustainable growth 
                        ---------------------------------------------------------- 
                                      People 
 Employee engagement     How measured: A key output of the employee 
  index                   surveys undertaken periodically within the business. 
                          Why it's important: A positive working environment 
                          and motivated team helps productivity and encourages 
                          retention of key talent within the business. 
                          How we performed in 2020: We recorded an 83% 
                          positive score for employee engagement in the 
                          latest Employee Survey in 2019. No overall Employee 
                          Survey was performed in 2020, but our Working 
                          Environment Survey told us that 90% of our people 
                          feel our communication tools are effective in 
                          providing the information they need; 85% feel 
                          part of a team despite not being physically 
                          together; 70% see their health and wellbeing 
                          as a top priority for the company; and 84% feel 
                          proud to work at PageGroup. 
                          Relevant strategic objective: Sustainable growth 
                        ---------------------------------------------------------- 
 Management experience   How measured: Average tenure of front-office 
                          management measured as years of service for 
                          directors and above. 
                          Why it's important: Experience through the 
                          economic cycle and across both geographies and 
                          disciplines is critical for an organic cyclical 
                          business operating across the globe. Our organic 
                          business model relies on an experienced management 
                          pool to enable flexibility in resourcing and 
                          senior management succession planning. 
                          How we performed in 2020: The average tenure 
                          of the Group's management was broadly flat at 
                          12.3 years (2019: 12.5 years). 
                          Relevant strategic objective: Talent and skills 
                          development 
                        ---------------------------------------------------------- 
 Total GHG emissions     How measured: Direct and Indirect GHG emissions 
                          calculated in line with the UK Government's 
                          2020 DEFRA reporting standards. Principally 
                          based on data from a sample of our offices, 
                          covering 70% of the Group by headcount, and 
                          extrapolated for the Group as a whole. 
                          Why it's important: The emissions calculations 
                          look at the CO2e impact of our operations in 
                          absolute terms. 
                          How we performed in 2020: Direct GHG emissions 
                          relating to the combustion of fuel remained 
                          broadly flat at 2,023 tonnes CO2e, while Indirect 
                          GHG emissions, through the purchase of energy 
                          such as electricity, decreased by 25.7% to 3,264 
                          tonnes. 
                          Relevant strategic objective: Sustainable growth. 
                        ---------------------------------------------------------- 
 Intensity values        How measured : Intensity values for GHG emissions 
  of GHG emissions        are based on property and vehicle energy-derived 
                          emissions per 1,000 headcount. Headcount is 
                          viewed as being the most representative metric 
                          for PageGroup's activity levels and is unaffected 
                          by issues such as business mix or foreign exchange 
                          variations. 
                          Why it's important: Intensity values help to 
                          normalise the GHG metrics and place them in 
                          the context of the Group's changing business 
                          profile, particularly in terms of increases 
                          in headcount. It helps to identify where progress 
                          has been made on emissions reduction. 
                          How we performed in 2020: Energy-derived emissions 
                          were reduced by 4.2% compared with 2019, largely 
                          due to a decrease in headcount, along with changes 
                          in fuel sources and improvements in office energy 
                          efficiencies. 
                          Relevant strategic objective: Sustainable growth. 
                        ---------------------------------------------------------- 
 

The source of data and calculation methods year-on-year are on a consistent basis, including changes resulting from the use of 2020 DEFRA conversion factors. The movements in KPIs are in line with expectations.

 
 Steve Ingham              Kelvin Stagg 
 Chief Executive Officer   Chief Financial Officer 
 2 March 2021 
 

Consolidated Income Statement

For the year ended 31 December 2020

 
                                                              2020         2019 
                                                  Note     GBP'000      GBP'000 
 
 Revenue                                             3   1,304,791    1,653,948 
 Cost of sales                                           (694,542)    (798,498) 
 Gross profit                                        3     610,249      855,450 
 Administrative expenses                                 (593,221)    (708,781) 
                                                        ----------  ----------- 
 Operating profit                                    3      17,028      146,669 
 Financial income                                    4         588          494 
 Financial expenses                                  4     (2,072)      (2,918) 
 Profit before tax                                   3      15,544      144,245 
 Income tax expense                                  5    (21,286)     (40,800) 
                                                        ----------  ----------- 
 (Loss)/profit for the year                                (5,742)      103,445 
                                                        ----------  ----------- 
 
 Attributable to: 
 Owners of the parent                                      (5,742)      103,445 
                                                        ----------  ----------- 
 
 Earnings per share 
 Basic earnings per share 
  (pence)                                            8       (1.8)         32.2 
 Diluted earnings per share 
  (pence)                                            8       (1.8)         32.2 
                                                        ----------  ----------- 
 
 The above results all relate to continuing 
  operations 
 

Consolidated Statement of Comprehensive Income

For the year ended 31 December 2020

 
                                                        2020       2019 
                                                     GBP'000    GBP'000 
 
 (Loss)/profit for the year                          (5,742)    103,445 
 
 Other comprehensive income/(loss) 
  for the year 
 Items that may subsequently be reclassified 
  to profit and loss: 
 
 Currency translation differences                      5,945   (14,842) 
 Loss on hedging instruments                               -      (939) 
 
 Total comprehensive income for the year                 203     87,664 
                                                    --------  --------- 
 
 Attributable to: 
 Owners of the parent                                    203     87,664 
                                                    --------  --------- 
 

Consolidated Balance Sheet

As at 31 December 2020

 
                                                               2020        2019 
                                                   Note     GBP'000     GBP'000 
 Non-current assets 
 Property, plant and equipment                        9      26,401      31,925 
 Right-of-use assets                                         95,414     120,246 
 Intangible assets - Goodwill and 
  other intangible                                            2,097       2,087 
                            - Computer software              39,708      36,967 
 Deferred tax assets                                         17,688      18,915 
 Other receivables                                   10      13,169      15,036 
                                                            194,477     225,176 
                                                         ----------  ---------- 
 Current assets 
 Trade and other receivables                         10     252,476     365,555 
 Current tax receivable                                      16,889      13,008 
 Cash and cash equivalents                           12     165,987      97,832 
                                                            435,352     476,395 
                                                         ----------  ---------- 
 
 Total assets                                         3     629,829     701,571 
                                                         ----------  ---------- 
 
 Current liabilities 
 Trade and other payables                            11   (184,022)   (215,811) 
 Lease liabilities                                         (32,711)    (29,139) 
 Current tax payable                                       (12,365)    (19,110) 
                                                          (229,098)   (264,060) 
                                                         ----------  ---------- 
 
 Net current assets                                         206,254     212,335 
                                                         ----------  ---------- 
 
 Non-current liabilities 
 Other payables                                      11    (12,483)    (11,613) 
 Lease liabilities                                         (70,758)    (99,473) 
 Deferred tax liabilities                                   (1,589)     (2,038) 
                                                           (84,830)   (113,124) 
                                                         ----------  ---------- 
 
 
 Total liabilities                                    3   (313,928)   (377,184) 
                                                         ----------  ---------- 
 
 Net assets                                                 315,901     324,387 
                                                         ----------  ---------- 
 
 Capital and reserves 
 Called-up share capital                                      3,286       3,286 
 Share premium                                               99,564      99,507 
 Capital redemption reserve                                     932         932 
 Reserve for shares held in the 
  employee benefit trust                                   (55,498)    (47,662) 
 Currency translation reserve                                25,320      19,375 
 Retained earnings                                          242,297     248,949 
 Total equity                                               315,901     324,387 
                                                         ----------  ---------- 
 

Consolidated Statement of Changes in Equity

For the year ended 31 December 2020

 
                                                          Reserve 
                                                       for shares 
                                                          held in 
                    Called-up                Capital          the      Currency 
                        share     Share   redemption     employee   translation   Retained      Total 
                                                          benefit 
                      capital   premium      reserve        trust       reserve   earnings     equity 
                      GBP'000   GBP'000      GBP'000      GBP'000       GBP'000    GBP'000    GBP'000 
 
 Balance at 31 
  December 2018 
  and 1 January 
  2019                  3,284    98,502          932     (50,673)        34,217    232,319    318,581 
 Loss on adoption 
  of IFRS 
  16                        -         -            -            -             -    (1,450)    (1,450) 
 Balance at 1 
  January 2019 
  (restated)            3,284    98,502          932     (50,673)        34,217    230,869    317,131 
                   ----------  --------  -----------  -----------  ------------  ---------  --------- 
 Currency 
  translation 
  differences               -         -            -            -      (14,842)          -   (14,842) 
                   ----------  --------  -----------  -----------  ------------  ---------  --------- 
 Net expense 
  recognised 
  directly in 
  equity                    -         -            -            -      (14,842)          -   (14,842) 
 Loss on hedging 
  instruments               -         -            -            -             -      (939)      (939) 
 Profit for the 
  year ended 31 
  December 2019             -         -            -            -             -    103,445    103,445 
 Total 
  comprehensive 
  (loss)/income 
  for the year              -         -            -            -      (14,842)    102,506     87,664 
                   ----------  --------  -----------  -----------  ------------  ---------  --------- 
 Purchase of 
  shares held in 
  employee 
  benefit trust             -         -            -     (10,000)             -          -   (10,000) 
 Exercise of 
  share plans               2     1,005            -            -             -      6,236      7,243 
 Transfer from 
  reserve for 
  shares 
  held in the 
  employee 
  benefit 
  trust                     -         -            -       13,011             -   (13,011)          - 
 Credit in 
  respect of 
  share 
  schemes                   -         -            -            -             -      5,790      5,790 
 Credit in 
  respect of tax 
  on share 
  schemes                   -         -            -            -             -         28         28 
 Dividends                  -         -            -            -             -   (83,469)   (83,469) 
                            2     1,005            -        3,011             -   (84,426)   (80,408) 
                   ----------  --------  -----------  -----------  ------------  ---------  --------- 
 Balance at 31 
  December 2019 
  and 1 January 
  2020                  3,286    99,507          932     (47,662)        19,375    248,949    324,387 
                   ----------  --------  -----------  -----------  ------------  ---------  --------- 
 
 Currency 
  translation 
  differences               -         -            -            -         5,945          -      5,945 
                   ----------  --------  -----------  -----------  ------------  ---------  --------- 
 Net income 
  recognised 
  directly 
  in equity                 -         -            -            -         5,945          -      5,945 
 Loss for the 
  year ended 31 
  December 
  2020                      -         -            -            -             -    (5,742)    (5,742) 
                   ----------  --------  -----------  -----------  ------------  ---------  --------- 
 Total 
  comprehensive 
  income/(loss) 
  for the year              -         -            -            -         5,945    (5,742)        203 
                   ----------  --------  -----------  -----------  ------------  ---------  --------- 
 Purchase of 
  shares held in 
  employee 
  benefit trust             -         -            -     (14,369)             -          -   (14,369) 
 Exercise of 
  share plans               -        57            -            -             -        330        387 
 Transfer from 
  reserve for 
  shares 
  held in the 
  employee 
  benefit 
  trust                     -         -            -        6,533             -    (6,533)          - 
 Credit in 
  respect of 
  share 
  schemes                   -         -            -            -             -      5,275      5,275 
 Credit in 
  respect of tax 
  on share 
  schemes                   -         -            -            -             -         18         18 
                            -        57            -      (7,836)             -      (910)    (8,689) 
                   ----------  --------  -----------  -----------  ------------  ---------  --------- 
 
 Balance at 31 
  December 
  2020                  3,286    99,564          932     (55,498)        25,320    242,297    315,901 
                   ----------  --------  -----------  -----------  ------------  ---------  --------- 
 

Condensed Consolidated Statement of Cash Flows

For the year ended 31 December 2020

 
 
                                                                   2020        2019 
                                                        Note    GBP'000     GBP'000 
 
 Profit before tax                                               15,544     144,245 
 Depreciation and amortisation charges                           61,782      57,500 
 Loss on sale of property, plant and equipment, 
  and computer software                                             262          21 
 Share scheme charges                                             5,275       5,790 
 Net finance costs                                                1,484       2,424 
                                                              ---------  ---------- 
 Operating cash flow before changes in working 
  capital                                                        84,347     209,980 
 Decrease/(Increase) in receivables                             124,370    (37,934) 
 (Decrease)/Increase in payables                               (39,760)      22,036 
                                                              ---------  ---------- 
 Cash generated from operations                                 168,957     194,082 
 Income tax paid                                               (31,747)    (36,960) 
                                                              ---------  ---------- 
 Net cash from operating activities                             137,210     157,122 
                                                              ---------  ---------- 
 
 Cash flows from investing activities 
 Purchases of property, plant and equipment                     (4,892)     (9,615) 
 Purchases of intangible assets                                (17,770)    (16,735) 
 Proceeds from the sale of property, plant and 
  equipment, and computer software                                  918       1,740 
 Interest received                                                  588         494 
                                                              ---------  ---------- 
 Net cash used in investing activities                         (21,156)    (24,116) 
                                                              ---------  ---------- 
 
 Cash flows from financing activities 
 Dividends paid                                                       -    (83,469) 
 Interest paid                                                    (413)       (953) 
 Lease liability principal repayment                           (39,234)    (38,215) 
 Issue of own shares for the exercise of options                    387       7,243 
 Purchase of shares into the employee benefit 
  trust                                                        (14,369)    (10,000) 
 Net cash used in financing activities                         (53,629)   (125,394) 
                                                              ---------  ---------- 
 
 Net increase in cash and cash equivalents                       62,425       7,612 
 Cash and cash equivalents at the beginning 
  of the year                                                    97,832      97,673 
 Exchange gain/(loss) on cash and cash equivalents                5,730     (7,453) 
 Cash and cash equivalents at the end of the 
  year                                                   12     165,987      97,832 
                                                              ---------  ---------- 
 

Notes to the consolidated preliminary results

For the year ended 31 December 2020

   1.         Corporate information 

PageGroup plc (the "Company") is a limited liability company incorporated in Great Britain and domiciled within the United Kingdom whose shares are publicly traded. The consolidated preliminary results of the Company as at and for the year ended 31 December 2020 comprise the Company and its subsidiaries (together referred to as the "Group").

The consolidated preliminary results of the Group for the year ended 31 December 2020 were approved by the directors on 2 March 2021. The Annual General Meeting of PageGroup plc will be held at the registered office, Page House, The Bourne Business Park, 1 Dashwood Lang Road, Addlestone, Surrey, KT15 2QW on 3 June 2021 at 9.30am.

   2.         Accounting policies 

Basis of preparation

Whilst the information included in this preliminary announcement has been prepared in accordance with the recognition and measurement criteria of International Accounting Standards in conformity with the requirements of the Companies Act 2006 and International Financial Reporting Standards adopted pursuant to Regulation (EC) No.1606/2002 as it applies in the European Union, this announcement does not itself contain sufficient information to comply with IFRSs.

The consolidated financial statements comprise the financial statements of the Group as at 31 December 2020 and are presented in UK Sterling and all values are rounded to the nearest thousand (UK GBP'000), except when otherwise indicated.

Going concern

The Board has undertaken a review of the Group's forecasts and associated risks and sensitivities, considering the expected impact of COVID-19 on trading in the period from the date of approval of these financial statements to 31 March 2022 (the review period).

Following the reduction in activity starting in February 2020, the Group adopted a number of cost control and cash conservation measures. Through the second quarter and continuing through the second half of the year, activity levels started to pick up in several of the Group's markets. The activity improvements are reflected in KPIs, such as new opportunities, candidates sent to clients, interviews and offers in several of our markets. This trend has continued in line with the Group's Base Case forecast, as described below.

The Group had GBP166m of cash at 31 December 2020, with no debt except for IFRS 16 lease liabilities of GBP103.5m. Debt facilities relevant to the period comprise a committed GBP30m RCF with BBVA (facility expiring in May 2022 with all covenants waived until the expiry of the facility), an uncommitted GBP300m government CCFF (available to March 2022 if drawn in March 2021), an uncommitted UK trade debtor discounting facility (up to GBP50m depending on debtor levels) and an uncommitted GBP20m UK bank overdraft facility.

The Group has developed Base Case and Downside scenarios that demonstrate the Board's best estimate and severe but plausible downside scenarios respectively for the review period. The Downside scenario is based on assumptions for gross profit and costs that take account of the possibility of further COVID-19 lockdowns and further recessionary pressures, at similar levels to that experienced in 2020. These are mitigated by the reduction in fee earner headcount as a result of natural attrition to some extent, but does not take account of all the other cost containment or cash preservation measures available to the Group if required. All scenarios demonstrate significant cash headroom, with no requirement to utilise any of the facilities.

Having considered the Group's forecasts, the level of cash resources available to the business and the Group's borrowing facilities, the Group's geographical and discipline diversification, limited concentration risk, as well as the ability to manage the cost base, the Board has concluded that the Group has adequate resources to continue in operational existence for the period through to March 2022.

Nature of financial information

The financial information contained within this preliminary announcement for the 12 months to 31 December 2020 and 12 months to 31 December 2019 do not comprise statutory financial statements for the purpose of the Companies Act 2006, but are derived from those statements. The statutory accounts for PageGroup plc for the 12 months to 31 December 2019 have been filed with the Registrar of Companies and those for the 12 months to 31 December 2020 will be filed following the Company's Annual General Meeting.

The auditors' reports on the accounts for both the 12 months to 31 December 2020 and 12 months to 31 December 2019 were unqualified and did not include a statement under Section 498 (2) or (3) of the Companies Act 2006.

The Annual Report and Accounts will be available for Shareholders in April 2021.

New accounting standards, interpretations and amendments adopted by the Group

The accounting policies adopted in the preparation of the condensed consolidated preliminary results are consistent with those followed in the preparation of the Group's annual consolidated financial statements for the year ended 31 December 2020.

The Group has not early adopted any standard, interpretation or amendment that has been issued but is not yet effective.

   3.         Segment reporting 

All revenues disclosed are derived from external customers.

The accounting policies of the reportable segments are the same as the Group's accounting policies. Segment operating profit represents the profit earned by each segment including allocation of central administration costs. This is the measure reported to the Group's Board, the chief operating decision maker, for the purpose of resource allocation and assessment of segment performance .

   (a)        Revenue, gross profit and operating profit by reportable segment 
 
                            Revenue            Gross Profit 
                    ----------------------  ------------------ 
                          2020        2019      2020      2019 
                       GBP'000     GBP'000   GBP'000   GBP'000 
 
 EMEA                  717,294     861,827   319,360   418,328 
 
 Asia Pacific          215,959     273,437   121,113   163,255 
 
 Americas              154,257     205,074    88,791   138,791 
 
 United Kingdom        217,281     313,610    80,985   135,076 
 
                     1,304,791   1,653,948   610,249   855,450 
                    ----------  ----------  --------  -------- 
 
 
                                                    Operating Profit 
                                            ------------------------------- 
                                                   2020                2019 
                                                GBP'000             GBP'000 
 
 EMEA                                            30,605              90,333 
 
 Asia Pacific                                     3,789              19,810 
 
 Americas                                       (7,021)              19,268 
 
 United Kingdom                                (10,345)              17,258 
 
 Operating profit                                 17,028              146,669 
 Financial expense                               (1,484)              (2,424) 
 Profit before tax                                15,544              144,245 
                                             -----------    ----------------- 
 
 

The above analysis by destination is not materially different to analysis by origin.

The analysis below is of the carrying amount of reportable segment assets, liabilities and non-current assets. Segment assets and liabilities include items directly attributable to a segment as well as those that can be allocated on a reasonable basis. The individual reportable segments exclude current income tax assets and liabilities. Non-current assets include property, plant and equipment, computer software, goodwill and other intangible.

   (b)        Segment assets, liabilities and non-current assets by reportable segment 
 
                                   Total Assets       Total Liabilities 
                                ------------------  -------------------- 
                                    2020      2019       2020       2019 
                                 GBP'000   GBP'000    GBP'000    GBP'000 
 
 EMEA                            230,350   294,597    163,961    196,473 
 Asia Pacific                    111,090   119,110     54,899     45,832 
 
 Americas                         80,662   111,649     41,071     53,288 
 
 United Kingdom                  190,838   163,207     41,632     62,481 
                                --------  --------  ---------  --------- 
 Segment assets/liabilities      612,940   688,563    301,563    358,074 
 Income tax                       16,889    13,008     12,365     19,110 
 
                                 629,829   701,571    313,928    377,184 
                                --------  --------  ---------  --------- 
 
 
                      Property, Plant & Equipment     Intangible Assets 
                    ------------------------------  -------------------- 
                              2020            2019       2020       2019 
                           GBP'000         GBP'000    GBP'000    GBP'000 
 
 EMEA                       10,810          12,732      2,666      2,818 
 
 Asia Pacific                4,451           5,560        371        495 
 
 Americas                    6,052           7,471        120        162 
 
 United Kingdom              5,088           6,162     38,648     35,579 
 
                            26,401          31,925     41,805     39,054 
                    --------------  --------------  ---------  --------- 
 
 
                      Right-of-use assets     Lease liabilities 
                    ----------------------  -------------------- 
                          2020        2019       2020       2019 
                       GBP'000     GBP'000    GBP'000    GBP'000 
 
 EMEA                   47,941      63,270     51,070     65,676 
 Asia Pacific           13,924      11,981     14,532     13,027 
 
 Americas               14,862      20,878     17,590     23,725 
 
 United Kingdom         18,687      24,117     20,277     26,184 
                    ----------  ----------  ---------  --------- 
                        95,414     120,246    103,469    128,612 
                    ----------  ----------  ---------  --------- 
 

The below analyses in notes (c) relates to the requirement of IFRS 15 to disclose disaggregated revenue streams.

   (c)        Revenue and gross profit generated from permanent and temporary placements 
 
                       Revenue            Gross Profit 
               ----------------------  ------------------ 
                     2020        2019      2020      2019 
                  GBP'000     GBP'000   GBP'000   GBP'000 
 
 Permanent        441,467     649,948   436,689   643,787 
 
 Temporary        863,324   1,004,000   173,560   211,663 
 
                1,304,791   1,653,948   610,249   855,450 
               ----------  ----------  --------  -------- 
 

The below analyses in notes (d) revenue and gross profit by discipline (being the professions of candidates placed) and (e) revenue and gross profit generated from permanent and temporary placements have been included as additional disclosure over and above the requirements of IFRS 8 "Operating Segments".

   (d)        Revenue and gross profit by discipline 
 
                                                     Revenue            Gross Profit 
                                             ----------------------  ------------------ 
                                                   2020        2019      2020      2019 
                                                GBP'000     GBP'000   GBP'000   GBP'000 
 
 Accounting and Financial 
  Services                                      528,202     662,458   212,243   298,648 
 
 Legal, Technology, HR, Secretarial 
  and Other                                     374,406     442,648   166,249   212,244 
 
 Engineering, Property & Construction, 
  Procurement & Supply Chain                    273,771     359,216   141,829   203,275 
 
 Marketing, Sales and Retail                    128,412     189,626    89,928   141,283 
 
                                              1,304,791   1,653,948   610,249   855,450 
                                             ----------  ----------  --------  -------- 
 

(e) Revenue and gross profit by strategic market

 
                                           Revenue            Gross Profit 
                                   ----------------------  ------------------ 
                                         2020        2019      2020      2019 
                                      GBP'000     GBP'000   GBP'000   GBP'000 
 
 Large, Proven markets                728,736     962,424   289,202   426,178 
 Large, High Potential markets        397,166     478,950   218,196   298,139 
 Small and Medium, High Margin 
 markets                              178,889     212,574   102,851   131,133 
 
                                    1,304,791   1,653,948   610,249   855,450 
                                   ----------  ----------  --------  -------- 
 
   4.         Financial income / (expenses) 
 
                                     2020      2019 
                                  GBP'000   GBP'000 
 Financial income 
 Bank interest receivable             588       494 
                                 --------  -------- 
 
 Financial expenses 
 Bank interest payable              (413)     (953) 
 Interest on lease liabilities    (1,659)   (1,965) 
                                  (2,072)   (2,918) 
                                 --------  -------- 
 
   5.         Taxation 

Tax on profit was GBP21.3m (2019: GBP40.8m). This represented an effective tax rate of 136.9% (2019: 28.3%).

We have generated profits in overseas countries which have higher rates and we have been subject to additional taxes on profits which have contributed 61.7% to the tax rate in 2020.

Losses arose in the year that we could not recognise due to the requirement to have profits against which to offset in the foreseeable future. In addition, we wrote off deferred tax assets on losses which expired in the period as well as deferred tax assets on deductible temporary differences and losses where we do not consider it probable that there will be taxable profits to support their recovery in future periods. Together, these increased the tax rate by 22.3%.

Disallowable and other permanent differences are broadly in line with 2019, though with the significant reduction in PBT, the impact on the rate has been much greater. Similarly to 2019, adjustments in respect of prior periods were one-off in nature, and again have a higher impact on the rate due to the lower PBT in 2020. Finally there have been changes to the substantively enacted tax rates which apply to the calculation of deferred tax, predominately in the UK (moving from 17% to 19%). Collectively, these increased the tax rate by 33.9%.

These factors add to the basic UK rate of 19% to give the total effective tax rate of 136.9%.

   6.         Dividends 
 
                                                                    2020       2019 
                                                                 GBP'000    GBP'000 
 Amounts recognised as distributions to equity holders 
  in the year: 
 Final dividend for the year ended 31 December 2019 
  of 9.40p per ordinary share (2018: 9.00p)                             -    28,978 
 Interim dividend for the year ended 31 December 2020 
  of 0p per ordinary share (2019: 4.30p)                                -    13,759 
 Special dividend for the year ended 31 December 2020 
  of 0p per ordinary share (2019: 12.73p)                               -    40,732 
               -                                                             83,469 
      ----------                                                           -------- 
 
 Amounts proposed as distributions to equity holders 
  in the year: 
 
 Proposed final dividend for the year ended 31 December 
 2020 of 0.00p per ordinary share (2019: 9.40p)                         -    30,154 
                                                               ----------  -------- 
 

The proposed final dividend for 2019 of 9.40p per ordinary share, or GBP30.2m, which was due for payment in June 2020, was cancelled as a result of the ongoing uncertainty as a result of the COVID-19 pandemic.

   7.         Share-based payments 

In accordance with IFRS 2 "Share-based Payment", a charge of GBP4.3m has been recognised for share options and other share-based payment arrangements (including social charges) (31 December 2019: GBP6.8m).

   8.         Earnings per ordinary share 

The calculation of the basic and diluted earnings per share is based on the following data:

 
 Earnings                                                        2020      2019 
 
 Earnings for basic and diluted earnings per share 
  (GBP'000)                                                   (5,742)   103,445 
                                                             --------  -------- 
 
 Number of shares 
 Weighted average number of shares used for basic earnings 
  per share ('000)                                            319,664   320,789 
 Dilution effect of share plans ('000)                            925       375 
 Diluted weighted average number of shares used for 
  diluted earnings per share ('000)                           320,589   321,164 
                                                             --------  -------- 
 
 Basic earnings per share (pence)                               (1.8)      32.2 
 Diluted earnings per share (pence)                             (1.8)      32.2 
 
 
   The above results all relate to continuing operations. 
 
   9.         Property, plant and equipment 

Acquisitions and Disposals

During the year ended 31 December 2020 the Group acquired property, plant and equipment with a cost of GBP4.9m (2019: GBP9.6m).

Property, plant and equipment with a carrying amount of GBP0.8m were disposed of during the year ended 31 December 2020 (2019: GBP1.5m), resulting in a loss on disposal of GBP0.3m (2019: loss of GBP0.2m).

   10.        Trade and other receivables 
 
                                                      2020       2019 
                                                   GBP'000    GBP'000 
 Current 
 Trade receivables                                 197,195    281,176 
 Less allowance for expected credit losses and 
  revenue reversals                               (11,061)   (10,081) 
                                                 ---------  --------- 
 Net trade receivables                             186,134    271,095 
 Other receivables                                   4,393     10,643 
 Accrued income                                     51,282     70,421 
 Prepayments                                        10,667     13,396 
                                                   252,476    365,555 
                                                 ---------  --------- 
 Non-current 
 Other Receivables                                  13,169     15,036 
                                                 ---------  --------- 
 
   11.        Trade and other payables 
 
                                     2020      2019 
                                  GBP'000   GBP'000 
 Current 
 Trade payables                     3,993     6,702 
 Other tax and social security     44,890    51,687 
 Other payables                    35,664    31,216 
 Accruals                          99,475   126,206 
                                  184,022   215,811 
                                 --------  -------- 
 Non-current 
 Deferred income                   11,836    10,330 
 Other tax and social security        647     1,283 
                                   12,483    11,613 
                                 --------  -------- 
 
   12.        Cash and cash equivalents 
 
                                                      2020      2019 
                                                   GBP'000   GBP'000 
 
  Cash at bank and in hand                         108,849    90,856 
  Short-term deposits                               57,138     6,976 
                                                  --------  -------- 
  Cash and cash equivalents                        165,987    97,832 
  Cash and cash equivalents in the statement of 
   cash flows                                      165,987    97,832 
                                                  --------  -------- 
 

The Group operates multi-currency cash concentration and notional cash pools, and an interest enhancement facility. The Eurozone subsidiaries and the UK-based Group Treasury subsidiary participate in the cash concentration arrangement, the Group Treasury subsidiary retains the notional cash pool and the Asia Pacific subsidiaries operate the interest enhancement facility. The structures facilitate interest compensation of cash whilst supporting working capital requirements.

PageGroup maintains a Confidential Invoice Facility with HSBC whereby the Group has the option to discount facilities in order to advance cash on its receivables. The facility is used only ad hoc in case the Group needs to fund any major GBP cash outflow.

   13.        Annual General Meeting 

The Annual General Meeting of PageGroup plc will be held at Page House, The Bourne Business Park, 1 Dashwood Lang Road, Addlestone, Weybridge, Surrey, KT15 2QW on 3 June 2021 at 9.30am.

   14.        Publication of Annual Report and Accounts 

This preliminary statement is not being posted to shareholders. The Annual Report and Accounts will be posted to shareholders in due course and will be delivered to the Registrar of Companies following the Annual General Meeting of the Company.

Copies of the Annual Report and Accounts can be downloaded from the Company's website https://www.page.com/presentations/year/2021

Responsibility statement of the directors on the annual report

The responsibility statement below has been prepared in connection with the company's full annual report for the year ending 31 December 2020. Certain parts of the annual report are not included within this announcement.

We confirm that, to the best of our knowledge:-

a) that the consolidated financial statements, prepared in accordance with IFRSs in conformity with the Companies Act 2006 and IFRSs adopted pursuant to Regulation(EC) No 1606/2002 as it applies in the European Union, give a true and fair view of the assets, liabilities, financial position and profit of the parent company and undertakings included in the consolidation taken as a whole; and

b) the management report, which is incorporated into the directors' report, includes a fair review of the development and performance of the business and the position of the company and the undertakings included in the consolidation taken as a whole, together with a description of the principal risks and uncertainties they face.

On behalf of the Board

 
 S Ingham                  K Stagg 
 Chief Executive Officer   Chief Financial Officer 
 
 2 March 2021              2 March 2021 
 

This information is provided by RNS, the news service of the London Stock Exchange. RNS is approved by the Financial Conduct Authority to act as a Primary Information Provider in the United Kingdom. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact rns@lseg.com or visit www.rns.com.

RNS may use your IP address to confirm compliance with the terms and conditions, to analyse how you engage with the information contained in this communication, and to share such analysis on an anonymised basis with others as part of our commercial services. For further information about how RNS and the London Stock Exchange use the personal data you provide us, please see our Privacy Policy.

END

FR DGGDXDDGDGBD

(END) Dow Jones Newswires

March 03, 2021 02:00 ET (07:00 GMT)

Pagegroup (LSE:PAGE)
Gráfica de Acción Histórica
De Mar 2024 a Abr 2024 Haga Click aquí para más Gráficas Pagegroup.
Pagegroup (LSE:PAGE)
Gráfica de Acción Histórica
De Abr 2023 a Abr 2024 Haga Click aquí para más Gráficas Pagegroup.