Verizon breaks its own record remaining number one in Network Quality according to J.D. Power
15 Julio 2021 - 7:01AM
Quality matters to customers, and Verizon delivers, taking the most
awards for network quality for the 27th time in a row according to
J.D. Power -- the most recognizable awards program. There is only
one best network and Verizon continues to be the most awarded brand
for network quality -- more than any other carrier, and has won
over 170 J.D. Power Awards for Network Quality over the last 17
years.
In the J.D. Power 2021 U.S. Wireless Network Quality Study -
Volume 2, Verizon received the J.D. Power award in all six regions
-- Mid-Atlantic, North Central, Northeast, Southeast, Southwest and
West -- achieving the best score across all study factors, with the
fewest calls, messaging and data problems across the nation.
“J.D. Power awards are widely considered to be the direct voice
of the customer,” said Kyle Malady, Chief Technology Officer, at
Verizon. “We pride ourselves on being the network our customers can
count on everyday, and when they need us most, and these awards are
a direct result of our team’s success in delivering both.”
The J.D. Power findings include responses from more than 32,000
wireless customers who participated in a national survey conducted
between January and June 2021. J.D. Power recognizes the
highest-ranking companies from results based on customer experience
from the companies evaluated.
Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed on
June 30, 2000 and is one of the world’s leading providers of
technology, communications, information and entertainment products
and services. Headquartered in New York City and with a presence
around the world, Verizon generated revenues of $128.3 billion in
2020. The company offers data, video and voice services and
solutions on its award-winning networks and platforms, delivering
on customers’ demand for mobility, reliable network connectivity,
security and control.
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Media contact: Ilya
Hemlinilya.hemlin@verizon.com 908.227.0536@ilyahemlin
Nicole Worley nicole.worley@verizon.com949.403.1865
Verizon Communications (NYSE:VZ)
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