Patra Unveils Enhanced Employee Benefit Outsourcing Services
27 Mayo 2024 - 9:00AM
Business Wire
Expanded solutions, including Ben Admin
services and flexible financial models to support the seasonality
of the Employee Benefits lifecycle.
Patra, a leading provider of technology-enabled insurance
outsourcing services, is excited to announce reimagining its
Employee Benefit services. Going beyond traditional eligibility and
policy servicing, Patra now offers expanded solutions, including
introducing a new Ben Admin Solution and additional flexible
financial models designed to align with the seasonality of the
Employee Benefits lifecycle.
Patra's enhanced Employee Benefit services now include
end-to-end service delivery for all Employee Benefit needs,
encompassing eligibility management, renewal support, data entry,
audits, and accounting services. Patra's new "Ben Admin" Solution
is designed to provide seamless support in various Benefit
Administration Systems, offering comprehensive service options,
including data migration, case builds, EDI connectivity,
eligibility management, and error report resolution.
Key Features of Patra's Enhanced Employee Benefits Services:
- Eligibility Management: Comprehensive handling of all
eligibility-related tasks, including enrollments, terminations,
changes, and open enrollment.
- Renewal Support: Retrieving renewals, Census preparation,
online quoting, and spreadsheeting options.
- Plan Support: Detailed analysis and spreadsheeting of claims
data to provide actionable insights. Support for essential
compliance documentation and updates to AMS.
- Accounting and Reconciliation Services: Meticulous accounting
services including commission posting, enrollment audits, and
bordereaux transfers.
"At Patra, we continuously strive to offer innovative and
reliable solutions that cater to the dynamic needs of our clients.
Our enhanced EB services and flexible business models are designed
to provide unparalleled support and efficiency," said Sharon Kern,
SVP of Enterprise Sales at Patra.
To bolster their advancements, Patra leverages its own best
practices for Ease migrations with their globally integrated hybrid
model to minimize agency involvement to only approvals, ensuring a
streamlined process. Additionally, Patra has enhanced their
Employee Benefits team of experienced Employee Navigator
associates, who bring extensive system expertise to manage these
processes efficiently.
Patra's enhanced Employee Benefits services provide a flexible
financial model that aligns with the seasonal nature of the EB
lifecycle. These innovations promise to streamline processes and
improve service delivery for its clients.
- On-demand hourly rates are charged by actual service
delivery.
- Full-time equivalent model covering 5-7 months of work during
Q3 and Q4, as well as early Q1.
Patra's expanded eligibility program now includes a dedicated
full-time QA team focused on quality audits and regular service
reviews. This ensures that every aspect of Patra's service delivery
meets the highest standards of accuracy and reliability.
About Patra
Patra is a leading provider of technology-enabled insurance
outsourcing. Patra powers insurance processes by optimizing the
application of people and technology, supporting insurance
organizations as they sell, deliver, and manage policies and
customers through our PatraOne platform. Patra's global team of
over 6,000 process executives in geopolitically stable and
democratic countries that protect data allows agencies/brokerages,
MGAs, wholesalers, and carriers to capture the Patra Advantage –
profitable growth and organizational value.
For more information on Patra's Insurance Policy Lifecycle and
Administrative services suite, visit www.patracorp.com.
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William Wagner Patra wwagner@patracorp.com 650-279-0325