Expanded partnership will leverage Microsoft Copilot and
Cognizant's advisory and digital transformation services to help
employees and enterprise customers operationalize generative AI and
realize strategic business transformation.
TEANECK,
N.J., April 22, 2024 /PRNewswire/ -- Cognizant
(Nasdaq: CTSH) and Microsoft Corp. announced an expanded
partnership with the goal of making Microsoft's generative AI and
Copilots available to millions of users, to transform
enterprise business operations, enhance employee experiences and
accelerate cross-industry innovation.
Cognizant, a leader in digital transformation services, operates
at the intersection of industry and technology, and in conjunction
with Microsoft's advanced generative AI and Copilots, the combined
strength of this partnership has the potential to deliver
substantial innovation for enterprise customers, contributing to
the projected $1
trillion1 that AI is expected to inject into
U.S. GDP over the next ten years. This partnership also has the
potential to significantly accelerate AI adoption and innovation in
India. AI is expected to add USD
450–500 billion to India's GDP by
2025, accounting for 10% of the country's USD 5 trillion GDP target.2
As part of the partnership, Cognizant purchased 25,000 Microsoft
365 Copilot seats for Cognizant associates, along with 500 Sales
Copilot seats and 500 Services Copilot seats to enhance
productivity, streamline workflows and transform customer
experiences. In addition, Cognizant will work to deploy Microsoft
365 Copilot to a million users within their global 2000 clients and
across 11 industries. Through Cognizant's Synapse skilling
program, 35,000 Cognizant developers have been trained on Github
Copilot, with an additional 40,000 developers slated to receive
training.
"Generative AI can be a game-changer for virtually every
business in every industry, opening up new possibilities for
innovation, efficiency and growth," said Ravi Kumar S, CEO,
Cognizant. "That's why we are investing $1
billion in generative AI over the next three years and
leading the development of new research to explore its potential
for our clients, their employees and end customers. We're committed
to helping them harness the power of generative AI at scale, and
Microsoft Copilot is a proven tool that can bring transformative
gains, unlocking talent and potential in ways we can only
imagine."
"Our expanded partnership with Cognizant will help organizations
harness generative AI to transform business operations, enhance
employee experiences, and deliver new value for customers," said
Judson Althoff, executive vice
president and chief commercial officer at Microsoft. "By combining
Cognizant's industry expertise with Microsoft's Copilot
capabilities –including Copilot for Microsoft 365 and GitHub
Copilot – we will help drive AI adoption and innovation for
millions of users across its network."
Driving industry-specific transformation is a key goal of
partnership, focused on helping businesses reimagine operations in
sectors that have not seen significant disruption in decades. For
example, a recent research report from Cognizant and Oxford
Economics, New Work, New World, found that generative AI could
automate up to one-third of tasks for emergency physicians, which
could help address staffing challenges, improve service quality and
allow doctors to focus on patients' health. Generative AI can speed
up procedure approval times from days to just minutes, eliminating
delays and facilitating positive patient outcomes. Cognizant is
already leveraging Microsoft Generative AI technology with its
TriZetto platform, to help payers and providers reduce hidden costs
and enable better patient outcomes for millions of
Americans.
To take advantage of these opportunities, Cognizant and
Microsoft will collaborate to deliver industry-specific solutions,
using Copilot Studio, a platform that allows users to create and
customize their own industry-and-business-function specific
Copilots, leveraging generative AI large language models, business
applications and enterprise data. Beyond the healthcare industry,
Cognizant and Microsoft will prioritize applications across
industries such as retail and consumer goods, financial services,
life sciences, manufacturing and communications and media.
Examples of several use cases under development include work
Cognizant is doing with:
- A media company to develop a generative AI-based
solution for translation and localization of video content, using
Microsoft technology to provide accurate subtitles, dubbing and
cultural adaptation;
- A manufacturing firm to improve its remote engineering
diagnostics, using generative AI to assist field technicians in
identifying, analyzing and resolving maintenance issues on their
core products;
- An education services provider to redesign and execute
its operating model, using generative AI to create and deliver
personalized digital content that adapts to the preferences and
needs of teachers and students;
- A communications provider to enhance its customer
experience and operational efficiency, using generative AI to
streamline and automate its core business processes across sales,
service delivery and assurance.
Cognizant's recently announced Advanced AI Lab will support
these efforts, with a focus on advancing the science and practice
of AI through innovation and development of intellectual property
and AI-enablement technologies. Additionally, the company's network
of AI Innovation Studios in London, New
York, San Francisco,
Dallas, and Bengaluru, which are
being equipped to showcase Microsoft generative AI technology, will
serve as a forum for clients to co-innovate and build innovative
industry solutions.
Cognizant is a member of Microsoft's Responsible AI Council and
is dedicated to maintaining the highest standards for responsible
and ethical AI, focusing on safety, security, privacy, transparency
and inclusion. To ensure that the adoption of generative AI is
managed responsibly and in a way that cultivates trust, skilling
programs, such as Cognizant's Synapse, will play a key role in
preparing the modern workforce to thrive in the age of enterprise
AI, and help reduce friction in changing roles as the technology
changes the nature of work.
Cognizant is a global leader in Microsoft Specializations,
holding all Modern Work and Security specializations, and recently
adding the GitHub Copilot specialization. Microsoft
Specializations require a rigorous independent audit in addition to
meeting stringent standards set by Microsoft. For more information
on the Cognizant-Microsoft partnership, please visit
here.
For more information on the Cognizant-Oxford Economics research
report on generative AI, please visit here.
About Cognizant
Cognizant (Nasdaq: CTSH) engineers'
modern businesses. We help our clients modernize technology,
reimagine processes and transform experiences so they can stay
ahead in our fast-changing world. Together, we're improving
everyday life. See how at www.cognizant.com or
@cognizant.
About Microsoft
Microsoft (Nasdaq "MSFT" @microsoft)
enables digital transformation for the era of an intelligent cloud
and an intelligent edge. Its mission is to empower every person and
every organization on the planet to achieve more.
For more
information, contact:
|
|
U.S.
Name Ben
Gorelick
Email
benjamin.gorelick@cognizant.com
|
|
|
Europe /
APAC
Name Christina
Schneider
Email
christina.schneider@cognizant.com
|
|
|
India
Name Rashmi
Vasisht
Email
rashmi.vasisht@cognizant.com
|
|
Microsoft Media
Relations
|
WE Communications for
Microsoft
|
(425)
638-7777
|
rapidresponse@we-worldwide.com
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1 Cognizant and Oxford Economics. (2023). New
Work, New World, pg. 3.
2 Ministry of Electronics & Information
Technology, Government of India.
(2023). India AI 2023, pg. 5.
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SOURCE Cognizant Technology Solutions