Fiserv University Offers Role-Specific Learning, Technology Optimization Training and Consulting to Financial Institutions
16 Mayo 2024 - 7:30AM
Business Wire
Measurement tools will enable leaders to track
the impact of the program and make data-driven decisions on the
courses and consulting services that suit their institution
best
Fiserv, Inc. (NYSE: FI), a leading global provider of payments
and financial technology solutions, today opened Fiserv University,
a newly expanded training and consulting services program designed
to help financial institutions enhance the productivity of their
people and optimize the use of technology. Financial institutions
of all sizes and stages of operations can leverage Fiserv
University offerings to meet their distinct training and
performance goals.
Fiserv University offerings include knowledge development,
solution-specific training, and customized consulting and best
practices. Delivery options include in-person training, self-paced
on-demand content, instructor-led virtual events, and fully
tailored onsite engagements. The program’s Performance Scorecard
provides financial institution leaders with data-based insights
into which educational resources are most effective within each
institution’s unique employee base and technology environment.
Intracoastal Bank, based in Daytona Beach, Florida, is committed
to providing exceptional service within its Northeast and Central
Florida footprint. The bank recently participated in a Fiserv
University best practices engagement and found the experience to be
a beneficial way to help associates drive operational
excellence.
“We recognize the importance of leveraging our technology to its
full potential and supporting the continued development of our
associates’ skillsets,” said Jay Coomes, Chief Technology Officer
at Intracoastal Bank. “Our experience working with the Fiserv best
practices consulting team was very beneficial for helping our team
to continue building technological knowledge and enhancing
operational efficiency.”
Key components of Fiserv University include:
- A curated curriculum including role-specific learning and
technology optimization training
- Consulting services focused on enabling efficiency gains,
streamlining pathways to growth, and compliance and risk
management
- Performance Scorecards to evaluate effectiveness through
measurable results
Fiserv University will equip financial institutions to adapt
quickly in a rapidly evolving technology environment, and attendees
can receive Fiserv technology certifications for coursework
completion.
“To have a competitive edge, financial institutions must
optimize technology use. That requires a workforce that is
well-versed in processes, capabilities and best practices.
On-demand access to role-specific technology training can
accelerate the time to effectiveness for new employees and those in
new roles,” said Marc DeCastro, Research Director at IDC Financial
Insights. “In addition, training and consulting services with
trackable, measurable components fuel operational excellence, and
are key to building a high-performing institution.”
“The fast-paced nature of today’s banking environment and
expanding customer expectations have eliminated the luxury of
ramping up. The faster employees gain the knowledge they need, the
more likely they are to excel,” said John Gibbons, Head of
Financial Institutions Group at Fiserv. “Importantly, Fiserv
University provides the data-driven performance insights and
consulting financial institutions need to optimize technology use
and maximize employee effectiveness.”
More information on Fiserv University is available here.
About Fiserv
Fiserv, Inc. (NYSE: FI), a Fortune 500 company, aspires to move
money and information in a way that moves the world. As a global
leader in payments and financial technology, the company helps
clients achieve best-in-class results through a commitment to
innovation and excellence in areas including account processing and
digital banking solutions; card issuer processing and network
services; payments; e-commerce; merchant acquiring and processing;
and the Clover® cloud-based point-of-sale and business management
platform. Fiserv is a member of the S&P 500® Index and has been
recognized as one of Fortune® World’s Most Admired Companies™ for
nine of the last 10 years. Visit fiserv.com and follow on social
media for more information and the latest company news.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240516929173/en/
Fiserv Media Relations: Mark Jelfs Senior Manager,
Communications +1 262-737-8244 mark.jelfs@fiserv.com
Additional Fiserv contact: Ann S. Cave Vice President,
External Communications +1 678-325-9435 ann.cave@fiserv.com
Fiserv (NYSE:FI)
Gráfica de Acción Histórica
De May 2024 a Jun 2024
Fiserv (NYSE:FI)
Gráfica de Acción Histórica
De Jun 2023 a Jun 2024