TIDMBOCH

RNS Number : 2257T

Bank of Cyprus Holdings PLC

13 November 2023

Announcement

Group Financial Results for the nine months ended 30 September 2023

Nicosia, 13 November 2023

Key Highlights for the nine months ended 30 September 2023

Resilient economic outlook

-- Continued strong economic growth; Cyprus' GDP expanded by 2.3%(1) in 2Q2023, outperforming the Eurozone average

   --      New lending of c.EUR1.6 bn, despite the rising interest rate environment 

-- Gross performing loan book at EUR9.9 bn broadly flat year on year as repayments continue to offset new lending

Another strong quarterly performance

   --      NII of EUR572 mn up 144% year on year; up 9% in 3Q2023 compared to prior quarter 
   --      Non-NII of EUR224 mn up 5% year on year, covering 90% of total operating expenses(2) 

-- Total operating expenses(2) up 3% year on year with savings partly offsetting inflationary pressures; cost to income ratio(2) reduced to 31%, down from 54% in prior year

-- Profit after tax of EUR349 mn (vs loss of EUR19 mn in 9M2022); 3Q2023 profit after tax of EUR129 mn up 3% on prior quarter

   --      Earnings per share of EUR0.78 for 9M2023, of which EUR0.29 in 3Q2023 
   --      ROTE of 24.6% in 9M2023 and 25.6% in 3Q2023 

Liquid and resilient balance sheet

-- Asset quality in line with target; NPE ratio at 3.5% (0.8% on net basis) down 6 p.p. year on year

   --      NPE Coverage at 77%; Cost of risk at 58 bps 

-- Sticky, retail funded deposit base at EUR19.3 bn, up 3% year on year and broadly flat quarter on quarter

   --      Highly liquid balance sheet with EUR9.6 bn placed at the ECB 

Robust capital and shareholder focus

   --      Regulatory CET1 ratio and Total Capital ratio of 15.2%(3) and 20.4%(3) respectively 

-- Including 3Q2023 profits net of dividend accrual, CET1 ratio at 15.8%(4) and Total Capital ratio at 21.0%(4)

   --      Organic capital generation of c.345 bps in 9M2023, of which c.125 bps in 3Q2023 

Long Term Deposit rating upgraded to Investment grade by Moody's in October 2023

   1.     Source: Cyprus' Ministry of Finance 
   2.     Excluding special levy on deposits and other levies/contributions 

3. Includes reviewed profits for 1H2023 and a dividend accrual thereon as per the top end of the Group's dividend policy. Any recommendation for a dividend is subject to regulatory approval

4. Includes unaudited/unreviewed profits for 3Q2023 and a dividend accrual thereon as per the top end of the Group's dividend policy. Any recommendation for a dividend is subject to regulatory approval

*On 1 January 2023, the Group adopted IFRS 17 'Insurance contracts which replaced IFRS 4 'Insurance contracts'. 2022 comparative information presented throughout are on a restated basis unless otherwise stated. Further information on IFRS 17 is provided under the sections "Commentary on Underlying Basis' and to Section F.9 of this announcement.

Group Chief Executive Statement

"We have delivered another quarter of strong profitability, achieving an ROTE of over 20% for the third consecutive quarter, demonstrating the Group's continuing ability to generate sustainable profitability and shareholder value creation. During the nine months of 2023, we recorded a profit after tax of EUR 349 mn, corresponding to a ROTE of 24.6%, facilitated by strong revenues.

Total income amounted to EUR796 mn, of which EUR572 mn related to net interest income, more than double last year's level, a reflection of the higher interest rate environment and a well-managed deposit pass-through level. Non-interest income represents a significant and sustainable contributor to the Group's profitability and covers c.90% of total operating expenses. Our cost to income ratio improved further to 31%, driven by higher income, whilst our cost base remains under control, with savings partly offsetting inflationary pressures.

Against the backdrop of geopolitical developments and heightened uncertainty, the Cypriot economy is once again proving resilient with strong economic growth of 2.3% in 2Q2023, outpacing the Eurozone average. As the largest financial group in Cyprus, we continue to support the economy by extending c. EUR 1.6 bn new loans in 9M2023, whilst maintaining prudent underwriting standards.

Our balance sheet is characterised by ample liquidity as well as strong asset quality and a robust capital position. Over one third of our assets are cash balances with central banks, benefitting significantly from higher rates while our deposit base continued to grow. Our NPE ratio stood at 3.5%, in line with our target and our coverage stood at 77%. Our cost of risk at 58 bps remains within our 2023 target range.

In October 2023 Moody's upgraded the Bank's long term deposit rating to investment grade for the first time in 12 years, confirming this new chapter of becoming a strong, diversified well-capitalised and sustainably profitable organisation. With another strong set of results in 3Q2023, the Group's performance is well ahead of 2023 targets and notwithstanding typical 4Q2023 seasonality, we expect to comfortably exceed our 2023 ROTE target of over 17%. We continue to execute strategy, with a clear focus on supporting our customers, delivering shareholder value and assisting the development of the Cypriot economy."

Panicos Nicolaou

 
 A. Group Financial Results - Underlying Basis 
 Unaudited Interim Condensed Consolidated Income Statement 
 ---------------------------------------------------------------------  -------------- 
                                                9M2022 
                                               IFRS 17 
EUR mn                                9M2023       (1)  3Q2023  2Q2023  qoq +%  yoy +% 
------------------------------------  ------  --------  ------  ------  ------  ------ 
Net interest income                      572       234     214     196      9%    144% 
Net fee and commission 
 income                                  135       142      45      46     -1%     -5% 
Net foreign exchange gains 
 and net gains/(losses) 
 on financial instruments                 29        14       8       8    -13%    110% 
Net insurance result                      38        34      13      15    -12%     12% 
Net gains/(losses) from 
 revaluation and disposal 
 of investment properties 
 and on disposal of stock 
 of properties                             7        11       2       3    -25%    -34% 
Other income                              15        12       3       9    -68%     27% 
------------------------------------  ------  --------  ------  ------  ------  ------ 
Total income                             796       447     285     277      3%     78% 
------------------------------------  ------  --------  ------  ------  ------  ------ 
Staff costs                            (141)     (139)    (48)    (47)      2%      2% 
Other operating expenses               (107)     (102)    (38)    (35)     10%      4% 
Special levy on deposits 
 and other levies/contributions         (30)      (27)    (12)     (7)     61%     12% 
Total expenses                         (278)     (268)    (98)    (89)     10%      3% 
                                      ------  --------  ------  ------  ------ 
Operating profit                         518       179     187     188     -1%    190% 
------------------------------------  ------  --------  ------  ------  ------  ------ 
Loan credit losses                      (44)      (36)    (20)    (13)     49%     24% 
Impairments of other financial 
 and non-financial assets               (38)      (20)     (8)    (19)    -57%     88% 
Provisions for pending 
 litigations, regulatory 
 and other provisions (net 
 of reversals)                          (20)       (3)     (6)     (8)    -18%       - 
------------------------------------  ------  --------  ------  ------  ------  ------ 
Total loan credit losses, 
 impairments and provisions            (102)      (59)    (34)    (40)    -14%     73% 
------------------------------------  ------  --------  ------  ------  ------  ------ 
Profit before tax and 
 non-recurring items                     416       120     153     148      3%    247% 
------------------------------------  ------  --------  ------  ------  ------  ------ 
Tax                                     (63)      (19)    (23)    (22)      5%    238% 
Profit attributable to 
 non-controlling interests               (2)       (2)     (1)       0    123%     -9% 
Profit after tax and before 
non-recurring items (attributable 
to the owners of the Company)            351        99     129     126      2%    253% 
                                      ------  --------  ------  ------  ------ 
Advisory and other transformation 
 costs - organic                         (2)      (10)       -     (1)   -100%    -77% 
------------------------------------  ------  --------  ------  ------  ------  ------ 
Profit after tax - organic 
 (attributable to the owners 
 of the Company)                         349        89     129     125      3%    290% 
------------------------------------  ------  --------  ------  ------  ------  ------ 
Provisions/net profit/(loss) 
 relating to NPE sales                     -       (1)       -       -       -   -100% 
Restructuring and other 
 costs relating to NPE sales               -       (3)       -       -       -   -100% 
Restructuring costs - Voluntary 
 Staff Exit Plan (VEP)                     -     (104)       -       -       -   -100% 
Profit/ (loss) after tax 
 (attributable to the owners 
 of the Company)                         349      (19)     129     125      3%       - 
                                      ------  --------  ------  ------  ------ 
 
 
 
A. Group Financial Results - Underlying Basis (continued) 
 Unaudited Interim Condensed Consolidated Income Statement- Key 
 performance Ratios 
                                           9M2022 
                                              IFRS 
 Key Performance Ratios            9M2023   17 (1)  3Q2023  2Q2023      qoq+%      yoy+% 
 --------------------------------  ------  -------  ------  ------  ---------  --------- 
 Net Interest Margin 
  (annualised)                      3.32%    1.39%   3.63%   3.43%     20 bps    193 bps 
 --------------------------------  ------  -------  ------  ------  ---------  --------- 
 Cost to income ratio                 35%      60%     34%     32%     2 p.p.   -25 p.p. 
 --------------------------------  ------  -------  ------  ------  ---------  --------- 
 Cost to income ratio 
  excluding special levy 
  on deposits and other 
  levies/contributions                31%      54%     30%     29%     1 p.p.   -23 p.p. 
 --------------------------------  ------  -------  ------  ------  ---------  --------- 
 Operating profit return 
  on average assets (annualised)     2.7%     0.9%    2.9%    3.0%  -0.1 p.p.   1.8 p.p. 
 --------------------------------  ------  -------  ------  ------  ---------  --------- 
 Basic earnings per share 
  attributable to the 
  owners of the Company 
  (EUR)(2)                           0.78   (0.04)    0.29    0.28       0.01       0.82 
 --------------------------------  ------  -------  ------  ------  ---------  --------- 
 Return on tangible equity 
  (ROTE)                            24.6%   (1.4%)   25.6%   26.6%  -1.0 p.p.  26.0 p.p. 
 --------------------------------  ------  -------  ------  ------  ---------  --------- 
 Tangible book value 
  per share (EUR )                   4.63     3.81    4.63    4.34       0.29       0.82 
 --------------------------------  ------  -------  ------  ------  ---------  --------- 
 1. On 1 January 2023, the Group adopted IFRS 17 'Insurance contracts 
  which replaced IFRS 4 'Insurance contracts'. 2022 comparative information 
  presented throughout are on a restated basis unless otherwise stated. 
  For further details, please refer to Section F.9 of this announcement. 
  2. The diluted earnings per share attributable to the owners of 
  the Company for 3Q2023 amounted to 28.9 cents and 78.2 cents for 
  9M2023 
  p.p. = percentage points, bps = basis points, 100 basis points 
  (bps) = 1 percentage point 
 

Commentary on Underlying Basis

The financial information presented in this Section provides an overview of the Group financial results for the nine months ended 30 September 2023 on the 'underlying basis' which management believes best fits the true measurement of the performance and position of the Group, as this presents separately any non-recurring items and also includes certain reclassifications of items, other than non-recurring items, which are done for presentational purposes under the underlying basis for aligning the presentation with items of a similar nature.

Reconciliations between the statutory basis and the underlying basis to facilitate the comparability of the underlying basis to the statutory information, are included in Section F.1 'Reconciliation of Interim Income statement for the nine months ended 30 September 2023 between statutory basis and underlying basis' and Section H under 'Alternative Performance Measures' and Section I under 'Definitions & Explanations'.

Throughout this announcement, financial information in relation to FY2022 and quarterly 2022 financial information has been restated for the effects of transition to IFRS 17 which was adopted on 1 January 2023 and applied retrospectively. As a result, 2022 financial information, ratios and metrics are presented on a restated basis unless otherwise stated. Further information on the impact of IFRS 17 transition is provided below and in Section F.9 of this announcement.

Throughout this announcement, the capital ratios as at 31 December 2022 have been restated in order to take into consideration the 2022 dividend declaration. This refers to the proposal by the Board of Directors to the shareholders of a final dividend in respect of the FY2022 earnings following the approval by the European Central Bank ('ECB'). The proposed final dividend was declared at the Annual General Meeting ('AGM') which was held on 26 May 2023. This dividend amounted to EUR22.3 mn in total and had a negative impact of 22 bps on the Group's CET1 ratio and Total Capital ratio as at 31 December 2022. As a result, the 31 December 2022 capital ratios are presented as restated for the 2022 dividend unless otherwise stated. Additionally, throughout this announcement, the capital ratios as at 30 June 2023 are presented including 1H2023 reviewed profits and a dividend accrual thereon at the top end of the payout range of the Group's approved dividend policy in compliance with the Capital Requirements Regulation and in line with the ECB Decision EU (2015/656) on the recognition of interim profits in CET1 capital. Further details are provided in Section 'A.1.1 Capital Base'.

Capital ratios including retained earnings are referred to the CET1 ratio and Total capital ratios as at 30 September 2023 which include unaudited/unreviewed profits for the quarter ended 30 September 2023 and a dividend accrual thereon at the top end of the Group's dividend policy.

Transition to IFRS 17

On 1 January 2023 the Group adopted IFRS 17 'Insurance Contracts' ('IFRS 17') which replaced IFRS 4 'Insurance contracts. IFRS 17 is an accounting standard that was implemented on 1 January 2023, with retrospective application and establishes principles for the recognition, measurement, presentation and disclosure of insurance contracts issued, investment contracts with discretionary participation features issued and reinsurance contracts held. In substance, IFRS 17 impacts the phasing of profit recognition for insurance contracts as profitability is spread over the lifetime of the contract compared to being recognised substantially up-front under IFRS 4. This new accounting standard does not change the economics of the insurance contracts but decreases the volatility of the Group's insurance companies profitability.

Commentary on Underlying Basis (continued)

Transition to IFRS 17 (continued)

The Group's total equity as at 31 December 2022 as restated for IFRS 17 compared to IFRS 4, was reduced by overall EUR 52 mn (predominantly relating to the life insurance business of the Group) from the below changes:

-- The removal of the present value of in-force life insurance contracts ('PVIF') asset including the associated deferred tax liability, resulting in a reduction of c.EUR 101 mn in the Group's total equity.

-- The remeasurement of insurance assets and liabilities (including the impact of the contractual service margin('CSM')) resulting in an increase in the Group's equity by EUR49 mn.

The estimated future profit of insurance contracts is included in the measurement of the insurance contract liabilities as the contractual service margin ('CSM') and this will be gradually recognised in revenue, as services are provided over the duration of the insurance contract. A contractual service margin liability of c.EUR 42 mn was recognised as at 31 December 2022 (reflected in the impact from the remeasurement of insurance liabilities mentioned above).

With regards to the Group's income statement for the year ended 31 December 2022, as restated for IFRS 17, the profit after tax (attributable to the owners of the Company) was reduced by EUR14 mn to EUR57 mn (vs EUR71 mn under IFRS 4) reflecting mainly :

-- Profit is deferred and held as CSM liability as mentioned above to be recognised in the income statement over the contract service period.

-- The impact of assumption changes relating to the future service is also deferred through CSM liability and is recognised in the income statement over the contract service period.

-- There is increased use of current market values in the measurement of insurance assets and liabilities (for unit-linked business) and market volatility on unit-linked business is deferred to the CSM, thereby reducing the volatility in the income statement.

The transition to IFRS 17 had no impact on the Group's regulatory capital. However, as a result of the benefit arising from the remeasurement of the insurance assets and liabilities, the life insurance subsidiary distributed EUR 50 mn as dividend to the Bank in February 2023, which benefited Group regulatory capital by an equivalent amount on the same date, enhancing CET1 ratio by c.50 bps. Going forward, meaningful dividend generation from the insurance business is expected to continue.

 
 A. Group Financial Results- Underlying Basis (continued) 
 Unaudited Interim Condensed Consolidated Balance Sheet 
================================================================================= 
 EUR mn                                           30.09.2023    31.12.2022    + % 
                                                                   IFRS 17 
                                                                       (1) 
==============================================   ===========  ============  ===== 
 Cash and balances with central 
  banks                                                9,565         9,567     0% 
 Loans and advances to banks                             410           205   100% 
 Debt securities, treasury bills 
  and equity investments                               3,636         2,704    34% 
 Net loans and advances to customers                   9,910         9,953     0% 
 Stock of property                                       922         1,041   -11% 
 Investment properties                                    71            85   -16% 
 Other assets                                          1,838         1,734     6% 
 Total assets                                         26,352        25,289     4% 
                                                 ===========  ============ 
 Deposits by banks                                       443           508   -13% 
 Funding from central banks                            2,023         1,977     2% 
 Customer deposits                                    19,267        18,998     1% 
 Debt securities in issue                                644           298   116% 
 Subordinated liabilities                                315           302     4% 
 Other liabilities                                     1,294         1,157    12% 
===============================================  ===========  ============  ===== 
 Total liabilities                                    23,986        23,240     3% 
===============================================  ===========  ============  ===== 
 
 Shareholders' equity                                  2,114         1,807    17% 
===============================================  ===========  ============  ===== 
 Other equity instruments                                228           220     4% 
===============================================  ===========  ============  ===== 
 Total equity excluding non-controlling 
  interests                                            2,342         2,027    16% 
===============================================  ===========  ============  ===== 
 Non-controlling interests                                24            22     8% 
===============================================  ===========  ============  ===== 
 Total equity                                          2,366         2,049    15% 
===============================================  ===========  ============  ===== 
 Total liabilities and equity                         26,352        25,289     4% 
-----------------------------------------------  -----------  ------------  ----- 
 
 
 
 
 Key Balance Sheet figures                               30.09.2023    31.12.2022         + 
  and ratios                                                                  (1) 
                                      ==============  =============  ============ 
 Gross loans (EUR mn)                                        10,167        10,217        0% 
====================================  ==============  =============  ============  ======== 
 Allowance for expected 
  loan credit losses (EUR 
  mn)                                                           275           282       -3% 
====================================  ==============  =============  ============  ======== 
 Customer deposits (EUR 
  mn)                                                        19,267        18,998        1% 
====================================  ==============  =============  ============  ======== 
 Loans to deposits ratio 
  (net)                                                         51%           52%   -1 p.p. 
====================================  ==============  =============  ============  ======== 
 NPE ratio                                                     3.5%          4.0%   -50 bps 
====================================  ==============  =============  ============  ======== 
 NPE coverage ratio                                             77%           69%   +8 p.p. 
====================================  ==============  =============  ============  ======== 
 Leverage ratio                                                8.7%          7.8%   +90 bps 
====================================  ==============  =============  ============  ======== 
  Capital ratios and risk                 30.09.2023     30.09.2023    31.12.2022         + 
  weighted assets                                                             (2) 
                                         (Basel III)     (including 
                                                           Retained 
                                                           Earnings 
                                                              (3) ) 
====================================  ==============  =============  ============  ======== 
 Common Equity Tier 1 (CET1) 
  ratio (transitional)                         15.2%          15.8%         15.2%    60 bps 
====================================  ==============  =============  ============  ======== 
 Total capital ratio (transitional)            20.4%          21.0%         20.4%    60 bps 
====================================  ==============  =============  ============  ======== 
 Risk weighted assets (EUR 
  mn)                                         10,264         10,264        10,114        1% 
====================================  ==============  =============  ============  ======== 
 1. On 1 January 2023, the Group adopted IFRS 17 'Insurance contracts 
  which replaced IFRS 4 'Insurance contracts'. 2022 comparative information 
  presented throughout are on a restated basis unless otherwise stated. 
  Please refer to Section F.9 of this announcement. 
  2. The capital ratios have been restated to take into consideration 
  the dividend in respect of FY2022 earnings. For further details please 
  refer to section A.1.1. 
  3. Includes unaudited/unreviewed profits for 3Q2023 net of dividend 
  accrual (refer to section A.1.1 'Capital Base'). Any recommendation 
  for a dividend is subject to regulatory approval. p.p. = percentage 
  points, bps = basis points, 100 basis points (bps) = 1 p.p. 
 

A. Group Financial Results - Underlying Basis (continued)

A.1. Balance Sheet Analysis

A.1.1 Capital Base

Total equity excluding non-controlling interests totalled EUR2,342 mn as at 30 September 2023 compared to EUR2,220 mn as at 30 June 2023 and to EUR2,027 mn as at 31 December 2022. S hareholders' equity totalled to EUR2,114 mn as at 30 September 2023 compared to EUR1,984 mn as at 30 June 2023 and to EUR1,807 mn as at 31 December 2022 .

The regulatory Common Equity Tier 1 capital (CET1) ratio on a transitional basis stood at 15.2% as at 30 September 2023, compared to 15.6% as at 30 June 2023 and 15.2% as at 31 December 2022, as restated. Throughout this announcement, the capital ratios as at 30 September 2023 include reviewed profits for the six months ended 30 June 2023 in line with the ECB Decision (EU) (2015/656) on the recognition of interim or year-end profits in CET1 capital in accordance with Article 26(2) of the CRR and an accrual thereon of dividend at the top end of the Group's approved dividend policy in line with the principles of Commission Delegated Regulation EU No241/2014 (such ratios are referred as regulatory or Basel III and do not include 3Q2023 profits). As per the latest SREP decision, any dividend distribution is subject to regulatory approval. Such dividend accrual does not constitute a binding commitment for a dividend payment nor does it constitute a warranty or representation that such a payment will be made. Including the profits for 3Q2023 of c.125 bps, net of dividend accrual at the top end of the Group's approved dividend policy of c.60 bps, the CET1 ratio on a transitional basis (including retained earnings) increases to 15.8% as at 30 September 2023. From 3Q2023, the amount corresponding to the Pillar II add-on requirement relating to ECB's prudential provisioning expectations of 33 bps is deducted from CET1 capital and therefore it is expected to be eliminated from the Pillar II SREP capital requirements as of 1 January 2024.

The Group had elected to apply the EU transitional arrangements for regulatory capital purposes (EU Regulation 2017/2395) where the impact on the impairment amount from the initial application of IFRS 9 on the capital ratios was phased-in gradually, with the impact being fully phased-in (100%) by 1 January 2023. The final phasing-in of the impact of the impairment amount from the initial application of IFRS 9 was c.65 bps on the CET1 ratio on 1 January 2023. In addition, a prudential charge in relation to the onsite inspection on the value of the Group's foreclosed assets is being deducted from own funds since June 2021, the impact of which is 14 bps on Group's CET1 ratio as at 30 September 2023.

The regulatory Total Capital ratio on a transitional basis stood at 20.4% as at 30 September 2023, compared to 20.7% as at 30 June 2023 and to 20.4% as at 31 December 2022, as restated. Including the profits for 3Q2023 of c.125 bps, net of dividend accrual at the top end of the Group's approved dividend policy of c.60 bps, the total capital ratio (including retained earnings) increases to 21.0%.

The Group's capital ratios are above the Supervisory Review and Evaluation Process (SREP) requirements.

In the context of the annual SREP performed by the ECB in 2022 and based on the final SREP decision received in December 2022, effective from 1 January 2023, the Pillar II requirement has been revised to 3.08%, compared to the previous level of 3.26%. The Pillar II requirement includes a revised Pillar II requirement add-on of 0.33% relating to ECB's prudential provisioning expectations. When disregarding the Pillar II add-on relating to ECB's prudential provisioning expectations, the Pillar 2 requirement has been reduced from 3.00% to 2.75%. From 30 September 2023, the Pillar II add-on of 0.33% relating to ECB's prudential provisioning expectations is being deducted from capital and therefore the Pillar 2 requirement is expected to decrease to 2.75% as of 1 January 2024.

The Bank has been designated as an Other Systemically Important Institution (O-SII) by the Central Bank of Cyprus (CBC) in accordance with the provisions of the Macroprudential Oversight of Institutions Law of 2015 and currently it stands at 1.50%. In October 2023, the CBC concluded its reassessment for the designation of credit institutions that meet the definition of O-SII institutions and the setting of O-SII buffer to be observed. The Group's O-SII buffer has been revised to 2.25% (from 1.50%), to be phased in annually by 37.5 bps, to 1.875% on 1 January 2024 and to 2.25% on 1 January 2025.

The Group's minimum phased-in CET1 capital ratio requirement as at 30 September 2023 is set at 10.27%, comprising a 4.50% Pillar I requirement, a 1.73% Pillar II requirement, the Capital Conservation Buffer of 2.50%, the O-SII Buffer of 1.50% and the CcyB of c.0.04%. The Group's minimum phased-in Total Capital ratio requirement is set at 15.12%, comprising an 8.00% Pillar I requirement, of which up to 1.50% can be in the form of AT1 capital and up to 2.00% in the form of T2 capital, a 3.08% Pillar II requirement, the Capital Conservation Buffer of 2.50%, the O-SII Buffer of 1.50% and the CcyB of c. 0.04%. The ECB has also maintained the non-public guidance for an additional Pillar II CET1 buffer (P2G) unchanged compared to the previous year.

Own funds held for the purposes of P2G cannot be used to meet any other capital requirements (Pillar I, Pillar II requirements or the combined buffer requirement), and therefore cannot be used twice.

A. Group Financial Results - Underlying Basis (continued)

A.1. Balance Sheet Analysis (continued)

A.1.1 Capital Base (continued)

On 30 November 2022, the CBC, following the revised methodology described in its macroprudential policy, decided to increase the CcyB from 0.00% to 0.50% of the total risk exposure amounts in Cyprus of each licensed credit institution incorporated in Cyprus. The new rate of 0.50% must be observed as from 30 November 2023. Further, in June 2023, the CBC announced an additional increase of 0.50% in the CcyB of the total risk exposure amounts in Cyprus of each licensed credit institution incorporated in Cyprus to be observed from June 2024, increasing the CcyB to 1.00%.

Following the annual SREP performed by the ECB in 2023, and based on the draft SREP decision received in October 2023, effective from 1 January 2024 (subject to ECB final confirmation), the Group's minimum phased-in CET1 capital ratio and Total Capital ratio requirements are expected to decrease, when disregarding the phasing in of the O-SII buffer and CcyB mentioned above, reflecting the elimination of the Pillar II add-on relating to ECB's prudential provisioning expectations, following the Group's decision to directly deduct from own funds such amount. On 1 January 2024 the Group's minimum phased-in CET1 capital ratio is expected to be set at c.10.92%, comprising a 4.50% Pillar I requirement, a 1.55% Pillar II requirement, the Capital Conservation Buffer of 2.50%, the O-SII Buffer of 1.875% and CcyB of c.0.50%. On 1 January 2024, the Group's minimum phased-in Total Capital ratio requirement is expected to be set at c.15.63%, comprising an 8.00% Pillar I requirement, of which up to 1.50% can be in the form of AT1 capital and up to 2.00% in the form of T2 capital, a 2.75% Pillar II requirement, the Capital Conservation Buffer of 2.50%, the O-SII Buffer of 1.875% and the CcyB of 0.50%. The ECB has also provided revised lower non-public guidance for an additional Pillar II CET1 buffer (P2G). From 2 June 2024 both CET1 capital and Total Capital requirements are expected to increase by c.0.50% as a result of the increase in the CcyB described above.

The Group participated in the ECB Stress Test of 2023, the results of which were published by the ECB on 28 July 2023. For further information please refer to the 'Risk and Capital Management Report' of the 'Interim Financial Report 2023.

Resumption of dividend payments

Following the 2022 SREP decision, the equity dividend distribution prohibition was lifted for both the Company and the Bank, with any dividend distribution being subject to regulatory approval.

In April 2023, the Company obtained the approval of the European Central Bank to pay a dividend. Following this approval, the Board of Directors of the Company recommended to the shareholders a final dividend of EUR0.05 per ordinary share in respect of earnings for the year ended 31 December 2022 ('Dividend'). The proposed final dividend was declared at the Annual General Meeting ('AGM') which was held on 26 May 2023. The Dividend amounted to EUR22.3 mn in total and was equivalent to a payout ratio of 14% of the FY2022 Group's adjusted recurring profitability or 31% based on FY2022 profit after tax (as reported in the 2022 Annual Financial Report). The Dividend was paid in cash on 16 June 2023.

The Dividend resulted in a negative capital impact of 22 bps on the Group's CET1 ratio and Total Capital ratio as at 31 December 2022.

The resumption of dividend payments after 12 years underpins the Group's position as a strong and well-diversified organisation, capable of delivering sustainable shareholder returns.

Dividend policy

In April 2023 the Board of Directors approved the Group' s dividend policy. The Group aims to provide a sustainable return to shareholders. Dividend payments are expected to build prudently and progressively over time, towards a payout ratio in the range of 30-50% of the Group's adjusted recurring profitability. Group adjusted recurring profitability is defined as the Group's profit after tax before non-recurring items (attributable to the owners of the Company) taking into account distributions under other equity instruments such as the annual AT1 coupon. The dividend policy takes into consideration market conditions as well as the outcome of capital and liquidity planning.

Other equity instruments

At 30 September 2023, the Group's other equity instruments relate to Additional Tier 1 Capital Securities (the "AT1 securities") and amounted to EUR228 mn, compared to EUR236 mn as at 30 June 2023, down 3% on prior quarter, reflecting the repurchase of c. EUR 7 mn Existing Capital Securities in the open market by the Company in July 2023 .

In June 2023, the Company successfully launched and priced an issue of EUR220 mn Fixed Rate Reset Perpetual Additional Tier 1 Capital Securities (the 'New Capital Securities').

A. Group Financial Results - Underlying Basis (continued)

A.1. Balance Sheet Analysis (continued)

A.1.1 Capital Base (continued)

Other equity instruments (continued)

The New Capital Securities constitute unsecured and subordinated obligations of the Company, are perpetual and are issued at par. They carry an initial coupon of 11.875% per annum, payable semi-annually and resettable on 21 December 2028 and every 5 years thereafter. The Company will have the option to redeem the New Capital Securities from, and including, 21 June 2028 to, and including, 21 December 2028 and on each interest payment date thereafter, subject to applicable regulatory consents and the relevant conditions to redemption.

The issue was met with exceptional demand, attracting interest from c.240 institutional investors, with the final order book over 12 times over-subscribed and final pricing 62.5 bps tighter than the initial pricing indication. The pricing also reflects significant improvement in the credit spread to c.910 bps compared to c.1,260 bps for the previous AT1 issue in 2018 ('Existing Capital Securities').

The net proceeds of the issue of the New Capital Securities were on-lent by the Company to the Bank to be used for general corporate purposes. The on-loan qualifies as Additional Tier 1 capital for the Bank.

The issue of the New Capital Securities maintains the Group's optimised capital structure and contributed to the Group's Total Capital Ratio by c.215 bps at the time of issuance.

At the same time, the Company invited the holders of its outstanding EUR220 mn Fixed Rate Reset Perpetual Additional Tier 1 Capital Securities callable in December 2023 to tender their Existing Capital Securities at a purchase price of 103% of the principal amount. The Company received valid tenders of c.EUR204 mn in aggregate principal amount, or c.93% of the outstanding Existing Capital Securities, all of which were accepted by the Company.

As a result, a cost of c.EUR7 mn was recorded directly in the Company's equity in 2Q2023, forfeiting the relevant future coupon payments. Transaction costs of EUR3.5 mn in relation to the transactions were recorded directly in equity in June 2023. Existing Capital Securities of c.EUR 8 mn in aggregate principal amount remained outstanding as at 30 September 2023.

Legislative amendments for the conversion of DTA to DTC

Legislative amendments allowing for the conversion of specific deferred tax assets (DTA) into deferred tax credits (DTC) became effective in March 2019. The legislative amendments cover the utilisation of income tax losses transferred from Laiki Bank to the Bank in March 2013. The introduction of the Capital Requirements Regulation (CRR) and Capital Requirements Directive (CRD) IV in January 2014 and its subsequent phasing-in led to a more capital-intensive treatment of this DTA for the Bank. With this legislation, institutions are allowed to treat such DTAs as 'not relying on profitability', according to CRR/CRD IV and as a result not deducted from CET1, hence improving a credit institution's capital position. The Law provides for a guarantee fee on annual tax credit is payable annually by the credit institution to the Government.

Following certain modifications to the Law in May 2022, the annual guarantee fee is to be determined by the Cyprus Government on an annual basis, providing however that such fee to be charged is set at a minimum fee of 1.5% of the annual instalment and can range up to a maximum amount of EUR10 mn per year, and also allowing for a higher amount to be charged in the year the amendments are effective (i.e. in 2022).

The Group estimates that such fees could range up to c.EUR5 mn per year (for each tax year in scope i.e. since 2018) although the Group understands that such fee may fluctuate annually as to be determined by the Ministry of Finance.

A. Group Financial Results - Underlying Basis (continued)

A.1. Balance Sheet Analysis (continued)

A.1.2 Regulations and Directives

A.1.2.1 The 2021 Banking Package (CRR III and CRD VI and BRRD)

In October 2021, the European Commission adopted legislative proposals for further amendments to the Capital Requirements Regulation (CRR), CRD IV and the BRRD (the "2021 Banking Package"). Amongst other things, the 2021 Banking Package would implement certain elements of Basel III that have not yet been transposed into EU law. The 2021 Banking Package is subject to amendment in the course of the EU's legislative process; and its scope and terms may change prior to its implementation. In addition, in the case of the proposed amendments to CRD IV and the BRRD, their terms and effect will depend, in part, on how they are transposed in each member state. The European Council's proposal on CRR and CRD was published on 8 November 2022. During February 2023, the European Parliament's ECON Committee voted to adopt Parliament's proposed amendments to the Commission's proposal, and the 2021 Banking Package is currently in the final stage of the EU legislative process. In June 2023, negotiators from the Council presidency and the European Parliament reached a provisional agreement on amendments to the Capital Requirements Regulation and the Capital Requirements Directive. It is expected that the 2021 Banking Package will enter into force on 1 January 2025; and certain measures are expected to be subject to transitional arrangements or to be phased in over time.

A.1.2.2 Bank Recovery and Resolution Directive (BRRD)

Minimum Requirement for Own Funds and Eligible Liabilities (MREL)

The Bank Recovery and Resolution Directive (BRRD) requires that from January 2016, EU member states shall apply the BRRD's provisions requiring EU credit institutions and certain investment firms to maintain a minimum requirement for own funds and eligible liabilities (MREL), subject to the provisions of the Commission Delegated Regulation (EU) 2016/1450. On 27 June 2019, as part of the reform package for strengthening the resilience and resolvability of European banks, the BRRD came into effect and was required to be transposed into national law. BRRD II was transposed and implemented in Cyprus law in early May 2021. In addition, certain provisions on MREL have been introduced in CRR which also came into force on 27 June 2019 as part of the reform package and took immediate effect.

In February 2023, the Bank received notification from the Single Resolution Board (SRB) of the decision for the binding minimum requirement for own funds and eligible liabilities (MREL) for the Bank, determined as the preferred resolution point of entry. As per the 2023 MREL decision, the MREL requirement was set at 24.35% of risk weighted assets and 5.91% of Leverage Ratio Exposure (LRE) (as defined in the CRR) and must be met by 31 December 2025.

In November 2023, the Bank received draft notification from the SRB regarding the 2024 MREL decision, by which the final MREL requirement is now set at 25.00% of risk weighted assets and must be met by 31 December 2024, one year earlier than the previous decision, in light of the Group's progress over the years of becoming a strong, well-capitalised with sustainable profitability organisation. The revised MREL requirements remain subject to SRB and CBC final confirmation.

Furthermore, the binding interim requirement of 1 January 2022 set at 14.94% of risk weighted assets and 5.91% of LRE must continue to be met. The own funds used by the Bank to meet the Combined Buffer Requirement (CBR) are not eligible to meet its MREL requirements expressed in terms of risk-weighted assets. The Bank must comply with the MREL requirement at the consolidated level, comprising the Bank and its subsidiaries.

The regulatory MREL ratio as at 30 September 2023, calculated according to the SRB's eligibility criteria currently in effect and based on internal estimate, stood at 24.1% of risk weighted assets (RWA) and at 11.0% of LRE. The MREL ratio expressed as a percentage of risk weighted assets does not include capital used to meet the CBR requirement, which stood at 4.04% on 30 September 2023 (compared to 3.77% as at 31 December 2022), expected to increase on 30 November 2023 following increase in CcyB from 0.00% to 0.50% of the total risk exposure amounts in Cyprus and to 1.00% from June 2024 as announced by CBC. Additionally, the CBR requirement is expected to increase further on 1 January 2024 following an increase in O-SII buffer from 1.50% to 1.875% and subsequently to 2.25% from 1 January 2025, as announced by CBC.

Throughout this announcement, the MREL ratios as at 30 September 2023 include reviewed profits for the six months ended 30 June 2023 in line with the ECB Decision (EU) (2015/656) on the recognition of interim or year-end profits in CET1 capital in accordance with Article 26(2) of the CRR and an accrual of dividend at the top end of the Group's approved dividend policy in line with the principles of Commission Delegated Regulation EU No241/2014 . The MREL ratio expressed as a percentage of RWA and the MREL ratio expressed as a percentage of LRE as at 30 September 2023 stand at 24.6% and 11.2% respectively when including the profits for 3Q2023 net of a dividend accrual at the top end of the Group's approved dividend policy.

The Bank continues to evaluate opportunities to optimise the build-up of its MREL.

A. Group Financial Results - Underlying Basis (continued)

A.1. Balance Sheet Analysis (continued)

A.1.3 Funding and Liquidity

Funding

Funding from Central Banks

At 30 September 2023, the Bank's funding from central banks amounted to EUR 2,023 mn , which relates to ECB funding, comprising solely of funding through the Targeted Longer-Term Refinancing Operations (TLTRO) III, compared to EUR 2,004 mn at 30 June 2023 and to EUR 1,977 mn at 31 December 2022.

The Bank borrowed an overall amount of EUR3 bn under TLTRO III by June 2021, despite its comfortable liquidity position, given the favourable borrowing terms, in combination with the relaxation of collateral requirements.

Following the changes in the terms of the TLTRO III announced by the ECB in October 2022, and given the Bank's strong liquidity position, the Bank proceeded with the repayment of EUR 1 bn TLTRO III funding in December 2022. The maturity date of the Bank's funding of EUR 1.7 bn under the seventh TLTRO III operation is in March 2024, whilst the EUR 300 mn under the eighth TLTRO III operation is in June 2024.

Deposits

Customer deposits totalled EUR19,267 mn at 30 September 2023 (compared to EUR19,166 mn at 30 June 2023 and to EUR18,998 mn at 31 December 2022) broadly flat in the third quarter. Customer deposits are mainly retail-funded and 58% of deposits are protected under the deposit guarantee scheme as at 30 September 2023.

The Bank's deposit market share in Cyprus reached 37.7% as at 30 September 2023, compared to 37.4% as at 30 June 2023 and to 37.2% as at 31 December 202 2 . Customer deposits accounted for 73% of total assets and 80 % of total liabilities at 30 September 2023 (compared to 75% of total assets and 82% of total liabilities as at 31 December 2022).

The net loans to deposits (L/D) ratio stood at 51% as at 30 September 2023 (compared to 52% as at 30 June 2023 and 31 December 2022 on the same basis), down 1 p.p. in the third quarter.

Subordinated liabilities

At 30 September 2023, the carrying amount of the Group's subordinated liabilities amounted to EUR315 mn (compared to EUR309 mn at 30 June 2023 and to EUR302 mn at 31 December 2022) and relate to unsecured subordinated Tier 2 Capital Notes ('T2 Notes').

The T2 Notes were priced at par with a fixed coupon of 6.625% per annum, payable annually in arrears and resettable on 23 October 2026. The maturity date of the T2 Notes is 23 October 2031. The Company will have the option to redeem the T2 Notes early on any day during the six-month period from 23 April 2026 to 23 October 2026, subject to applicable regulatory approvals.

Debt securities in issue

At 30 September 2023, the carrying value of the Group's debt securities in issue amounted to EUR644 mn (compared to EUR292 mn at 30 June 2023 and to EUR298 mn at 31 December 2022) and relate to senior preferred notes. The increase of 116% since the beginning of the year, relates to the issuance of EUR350 mn senior preferred notes in 3Q2023.

In July 2023, the Bank has successfully launched and priced an issuance of EUR350 mn of senior preferred notes (the "Notes"). The Notes were priced at par with a fixed coupon of 7.375% per annum, payable annually in arrear, until the Optional Redemption Date i.e. 25 July 2027. The maturity date of the Notes is 25 July 2028; however, the Bank may, at its discretion, redeem the Notes on the Optional Redemption Date subject to meeting certain conditions (including applicable regulatory consents) as specified in the Terms and Conditions. If the Notes are not redeemed by the Bank, the coupon payable from the Optional Redemption Date until the Maturity Date will convert from a fixed rate to a floating rate and will be equal to 3-month Euribor + 409.5 bps, payable quarterly in arrear. The issuance was met with strong demand, attracting interest from more than 90 institutional investors, with a peak orderbook of EUR950 mn and final pricing 37.5 bps tighter than the initial pricing indication. The Notes comply with the criteria for the Minimum Requirement for Own Funds and Eligible Liabilities ("MREL") and contribute towards the Bank's MREL requirements.

A. Group Financial Results - Underlying Basis (continued)

A.1. Balance Sheet Analysis (continued)

Debt securities in issue (continued)

In June 2021, the Bank executed its inaugural MREL transaction issuing EUR300 mn of senior preferred notes (the "SP Notes"). The SP Notes were priced at par with a fixed coupon of 2.50% per annum, payable annually in arrears and resettable on 24 June 2026. The maturity date of the SP Notes is 24 June 2027 and the Bank may, at its discretion, redeem the SP Notes on 24 June 2026, subject to meeting certain conditions as specified in the Terms and Conditions, including applicable regulatory consents. The SP Notes comply with the criteria for MREL and contribute towards the Bank's MREL requirements.

Liquidity

At 30 September 2023, the Group Liquidity Coverage Ratio (LCR) stood at 350% (compared to 316% at 30 June 2023 and to 291% at 31 December 2022), well above the minimum regulatory requirement of 100%. The LCR surplus as at 30 September 2023 amounted to EUR8.6 bn (compared to EUR7.7 bn at 30 June 2023 and to EUR7.2 bn at 31 December 2022). The increase in liquidity surplus in 3Q2023 reflects primarily the issuance of EUR350 mn of senior preferred notes in July 2023 and the increase in deposits . When disregarding the TLTRO III, the Group's liquidity position remains strong with an LCR of 292% and liquidity surplus of EUR6.6 bn.

At 30 September 2023, the Group Net Stable Funding Ratio (NSFR) stood at 162% (compared to 165% at 30 June 2023 and to 168% at 31 December 2022), well above the minimum regulatory requirement of 100%.

A.1.4 Loans

Group gross loans totalled EUR10,167 mn at 30 September 2023 , compared to EUR10,277 mn at 30 June 2023 and to EUR10,217 mn at 31 December 2022, broadly flat yoy as repayments continue to offset new lending.

New lending granted in Cyprus reached EUR445 mn for 3Q2023 (compared to EUR494 mn for 2Q2023 and to EUR624 mn for 1Q2023) down by 10% qoq. New lending in 3Q2023 comprised EUR190 mn of corporate loans, EUR167 mn of retail loans (of which EUR103 mn were housing loans), EUR45 mn of SME loans and EUR43 mn of shipping and international loans. New lending for 9M2023 stood at EUR 1,563 mn, despite the rising interest rate environment, driven mainly by corporate demand.

At 30 September 2023, the Group net loans and advances to customers totalled EUR9,910 mn (compared to EUR10,008 mn at 30 June 2023 and to EUR9,953 mn at 31 December 2022), flat since the beginning of the year.

The Bank is the largest credit provider in Cyprus with a market share of 42.3% at 30 September 2023, compared to 42.4% at 30 June 2023 and to 40.9% at 31 December 2022.

A.1.5 Loan portfolio quality

The Group has continued to make steady progress across all asset quality metrics. Today, t he Group's priorities focus mainly on maintaining high quality new lending with strict underwriting standards and preventing asset quality deterioration following the ongoing macroeconomic uncertainty.

The loan credit losses for 3Q2023 totalled EUR20 mn, compared to EUR13 mn for 2Q2023, and totalled to EUR44 mn for 9M2023, compared to EUR36 mn for 9M2022. Further details regarding loan credit losses are provided in Section A.2.3 'Profit before tax and non-recurring items'.

In 3Q2023 an amount of EUR 37 mn were classified as unlikely to pay exposures (UTPs), following a deep dive assessment of the Group's portfolio. With the conclusion of this assessment, expected in 4Q2023, another similar UTP amount will potentially be recognised. These UTPs are customer specific with idiosyncratic characteristics and are not linked with the current macroeconomic environment; they adhere their payment schedule and present no arrears. The elevated inflation combined with the rising interest rate environment are expected to weigh on customer behaviour. Despite the higher interest rates, there are no material signs of asset quality deterioration to date. While defaults have been limited, the additional monitoring and provisioning for sectors and individuals vulnerable to the deteriorated macroeconomic environment remain in place to ensure that potential difficulties in the repayment ability are identified at an early stage, and appropriate solutions are provided to viable customers.

Non-performing exposures

Non-performing exposures (NPEs) as defined by the European Banking Authority (EBA) were reduced by EUR13 mn, or 3% in 3Q2023, compared to a net organic reduction of EUR18 mn in 2Q2023, to EUR358 mn at 30 September 2023 (compared to EUR371 mn at 30 June 2023 and EUR 411 mn at 31 December 2022 ).

A. Group Financial Results - Underlying Basis (continued)

A.1. Balance Sheet Analysis (continued)

A.1.5 Loan portfolio quality (continued)

Non-performing exposures (continued)

As a result, the NPEs account for 3.5% of gross loans as at 30 September 2023, compared to 3.6% at 30 June 2023 and to 4.0% at 31 December 2022.

The NPE coverage ratio stands at 77% at 30 September 2023, compared to 78% at 30 June 2023 and to 69% as at 31 December 2022. When taking into account tangible collateral at fair value, NPEs are fully covered.

Overall, since the peak in 2014, the stock of NPEs has been reduced by EUR14.6 bn or 98% to below EUR0.4 bn and the NPE ratio by 59 percentage points, from 63% to below 4%.

Mortgage-To-Rent Scheme ("MTR " )

In July 2023, the Mortgage-to-Rent Scheme ('MTR') was approved by the Council of Ministers and aims for the reduction of NPEs backed by primary residence and simultaneously protect the primary residence of vulnerable borrowers. The eligible criteria include:

-- Borrowers that were non-performing as at 31 December 2021 and remained non-performing as at 31 December 2022 with facilities backed by primary residence with open market value up to EUR250 k ;

-- Borrowers that that had a fully completed application to Estia Scheme and were assessed as eligible but not viable with a primary residence of up to EUR350k Open Market Value; and

   --      all applicants that were approved under Estia Scheme but their inclusion was terminated. 

The eligible applicants will be able to reside in their primary residence as tenants and are e xempted from their mortgage loan, as the state will be covering fully the required rent on their behalf. The eligible applicants will be able to acquire the primary residence after 5 years at a favourable price, below the Open Market Value.

The scheme has not been launched yet; it is expected to act as another tool to address NPEs in the Retail sector.

A.1.6 Fixed income portfolio

Fixed income portfolio amounts to EUR3,489 mn as at 30 September 2023, compared to EUR3,178 mn as at 30 June 2023 and to EUR2,500 mn as at 31 December 2022, increased by 10% on the prior quarter. As at 30 September 2023, the portfolio represents 14% of total assets (net of TLTRO III) and comprises EUR3,074 mn (88%) measured at amortised cost and EUR415 mn (12%) at fair value through other comprehensive income ('FVOCI').

The fixed income portfolio measured at amortised cost is held to maturity and therefore no fair value gains/losses are recognised in the Group's income statement or equity. This fixed income portfolio has high average rating at Aa3 or at Aa2 when Cyprus government bonds are excluded. The fair value of the amortised cost fixed income portfolio as at 30 September 2023 amounts to EUR2,983 mn, reflecting an unrealised fair value loss of EUR91 mn, equivalent to c.90 bps of CET1 ratio.

A.1.7 Real Estate Management Unit (REMU)

The Real Estate Management Unit (REMU) is focused on the disposal of on-boarded properties resulting from debt for asset swaps. Cumulative sales since the beginning of 2019 amount to EUR0.9 bn and exceed properties on-boarded in the same period of EUR0.5 bn.

During the nine months ended 30 September 2023, the Group completed disposals of EUR101 mn (compared to EUR 125 mn in 9M2022 ), resulting in a profit on disposal of c.EUR8 mn for 9M2023 (compared to a profit of c.EUR 12 mn for 9M2022). Asset disposals are across all property classes, with 40% gross sale value in 9M2023 relating to land.

During the nine months ended 30 September 2023, the Group executed sale-purchase agreements (SPAs) for disposals of 399 properties with contract value of EUR111 mn, compared to SPAs for disposals of 512 properties with contract value of EUR142 mn for 9M2022.

In addition, the Group had a strong pipeline of EUR64 mn by contract value as at 30 September 2023, of which EUR49 mn related to SPAs signed (compared to a pipeline of EUR82 mn as at 30 September 2022, of which EUR44 mn related to SPAs signed).

REMU on-boarded EUR18 mn of assets in 9M2023 (compared to additions of EUR84 mn in 9M2022), via the execution of debt for asset swaps and repossessed properties.

A. Group Financial Results - Underlying Basis (continued)

A.1. Balance Sheet Analysis (continued)

A.1.7 Real Estate Management Unit (REMU) (continued)

As at 30 September 2023, assets held by REMU had a carrying value of EUR983 mn, of which EUR 947 mn are repossessed properties (comprising properties of EUR922 mn classified as 'Stock of property' and EUR61 mn as 'Investment properties'), compared to EUR1,116 mn as at 31 December 2022 (comprising properties of EUR1,041 mn classified as 'Stock of property' and EUR75 mn as 'Investment properties').

Assets held by REMU

 
Assets held by REMU (Group) 
 EUR mn                            9M2023  9M2022  3Q2023  2Q2023  qoq +%  yoy +% 
                                   ------  ------  ------  ------  ------ 
Opening balance                     1,116   1,215   1,010   1,050     -4%     -8% 
---------------------------------  ------  ------  ------  ------  ------  ------ 
On-boarded assets                      18      84      12       4    172%    -77% 
---------------------------------  ------  ------  ------  ------  ------  ------ 
Sales                               (101)   (125)    (30)    (30)      2%    -19% 
---------------------------------  ------  ------  ------  ------  ------  ------ 
Net impairment loss                  (32)    (13)     (9)    (15)    -43%    139% 
---------------------------------  ------  ------  ------  ------  ------  ------ 
Transfer to/from own properties      (18)       -       -       1   -100%       - 
---------------------------------  ------  ------  ------  ------  ------  ------ 
Closing balance                       983   1,161     983   1,010     -3%    -15% 
---------------------------------  ------  ------  ------  ------  ------  ------ 
 
 
 Analysis by type and country               Cyprus   Greece   Total 
 30 September 2023 (EUR mn) 
-----------------------------------------  -------  -------  ------ 
 Residential properties                         54       20      74 
 Offices and other commercial properties       136       14     150 
 Manufacturing and industrial properties        47       16      63 
 Hotels                                         19        0      19 
 Land (fields and plots)                       453        4     457 
 Golf courses and golf-related property        220        0     220 
 Total                                         929       54     983 
                                           -------  ------- 
 
 
                                            Cyprus   Greece   Total 
 31 December 2022 (EUR mn) 
-----------------------------------------  -------  -------  ------ 
 Residential properties                         69       21      90 
 Offices and other commercial properties       180       14     194 
 Manufacturing and industrial properties        48       19      67 
 Hotels                                         24        0      24 
 Land (fields and plots)                       502        4     506 
 Golf courses and golf-related property        235        0     235 
 Total                                       1,058       58   1,116 
                                           -------  ------- 
 

A. Group Financial Results - Underlying Basis (continued)

A.2. Income Statement Analysis

A.2.1 Total income

 
                                                   9M2022 
                                                  IFRS 17 
EUR mn                                  9M2023        (1)   3Q2023  2Q2023  qoq +%   yoy +% 
                                       -------  ---------  -------  ------  ------ 
Net interest income                        572        234      214     196      9%     144% 
-------------------------------------  -------  ---------  -------  ------  ------  ------- 
Net fee and commission 
 income                                    135        142       45      46     -1%      -5% 
Net foreign exchange 
 gains and net gains/(losses) 
 on financial instruments                   29         14        8       8    -13%     110% 
Net insurance result                        38         34       13      15    -12%      12% 
Net gains/(losses) from 
 revaluation and disposal 
 of investment properties 
 and on disposal of stock 
 of properties                               7         11        2       3    -25%     -34% 
Other income                                15         12        3       9    -68%      27% 
-------------------------------------  -------  ---------  -------  ------  ------  ------- 
Non-interest income                        224        213       71      81    -13%       5% 
-------------------------------------  -------  ---------  -------  ------  ------  ------- 
Total income                               796        447      285     277      3%      78% 
-------------------------------------  -------  ---------  -------  ------  ------  ------- 
Net Interest Margin (annualised)         3.32%      1.39%    3.63%   3.43%  20 bps  193 bps 
-------------------------------------  -------  ---------  -------  ------  ------  ------- 
Average interest earning 
 assets 
 (EUR mn)                               23,011     22,470   23,383  22,903      2%       2% 
-------------------------------------  -------  ---------  -------  ------  ------  ------- 
1. On 1 January 2023, the Group adopted IFRS 17 'Insurance contracts which 
 replaced IFRS 4 'Insurance contracts'. 2022 comparative information presented 
 throughout are on a restated basis unless otherwise stated. For further 
 details, please refer to Section F.9 of this announcement. 
 p.p. = percentage points, bps = basis points, 100 basis points (bps) = 
 1 percentage point 
 

Net interest income (NII) for 9M2023 amounted to EUR572 mn compared to EUR234 mn for 9M2022, up 144% yoy, benefitting from higher interest rates, growth of fixed income portfolio and well-managed deposit pass-through, notwithstanding the foregone NII on the NPE sale Helix 3 portfolio (c.EUR12 mn in 9M2022) and end of TLTRO III favourable terms (c.EUR10 mn in 9M2022).

Net interest income (NII) for 3Q2023 amounted to EUR214 mn compared to EUR196 mn for 2Q2023, up 9% qoq, attributable to higher interest rates and the continued low deposit pass-through, partially offset by increased funding costs.

Quarterly average interest earning assets (AIEA) for 9M2023 amounted to EUR23,011 mn, up 2% yoy driven by the increase in liquid assets mainly as a result of the increase in deposits by c.EUR0.48 bn yoy and the issuance of senior preferred notes of EUR 0.35 bn . Quarterly average interest earning assets for 3Q2023 was also up by 2% qoq reflecting the increase in liquid assets and the issuance of senior preferred notes of EUR 0.35 bn in July 2023 .

Net interest margin (NIM) for 9M2023 amounted to 3.32% (compared to 1.39% for 9M2022), up 193 bps yoy driven by the continuing interest rate rises. Net interest margin (NIM) for 3Q2023 stood at 3.63% (compared to 3.43% for 2Q2023) up 20 bps qoq.

Non-interest income for 9M2023 amounted to EUR224 mn (compared to EUR213 mn for 9M2022, up 5% yoy) comprising net fee and commission income of EUR135 mn, net foreign exchange gains and net gains/(losses) on financial instruments of EUR29 mn, net insurance result of EUR38 mn, net gains/(losses) from revaluation and disposal of investment properties and on disposal of stock of properties of EUR7 mn and other income of EUR15 mn. The yoy increase relates to higher net foreign exchange gains and net gains/(losses) on financial instruments, partly offset by lower net fee and commission income.

Non-interest income for 3Q2023 amounted to EUR71 mn (compared to EUR81 mn for 2Q2023, down 13% qoq) comprising net fee and commission income of EUR45 mn, net foreign exchange gains and net gains/(losses) on financial instruments of EUR8 mn, net insurance result of EUR13 mn, net gains/(losses) from revaluation and disposal of investment properties and on disposal of stock of properties of EUR2 mn and other income of EUR3 mn. The qoq reduction relates mainly to a non-recurring insurance receivable of c.EUR5 mn included in other income and recognised in the previous quarter. Non-interest income excluding the non-recurring insurance receivable of c.EUR 5 mn, was down by 7% compared to the previous quarter, mainly due to higher insurance claims.

Net fee and commission income for 9M2023 amounted to EUR135 mn (compared to EUR142 mn for 9M2022, down 5% yoy); when disregarding the impact of the liquidity fees and NPE sale-related servicing fee, net fee and commission income was up 7% yoy, reflecting the introduction of a revised price list in February 2022 and higher net credit card commissions and transactional fees.

Net fee and commission income for 3Q2023 amounted to EUR45 mn, broadly flat qoq.

A. Group Financial Results - Underlying Basis (continued)

A.2. Income Statement Analysis (continued)

A.2.1 Total income (continued)

Net foreign exchange gains and net gains/(losses) on financial instruments of EUR29 mn for 9M2023 (comprising net foreign exchange gains of EUR23 mn and net gains on financial instruments of EUR6 mn), compared to EUR14 mn for 9M2022 up 110% yoy, due to higher net gains on financial instruments .

Net foreign exchange gains and net gains/(losses) on financial instruments amounted to EUR8 mn for 3Q2023, broadly flat qoq . Net foreign exchange gains and net gains/(losses) on financial instruments are considered volatile profit contributors.

Net insurance result amounted to EUR38 mn for 9M2023, compared to EUR 34 mn for 9M2022, up 12% yoy, driven mainly by healthy growth of new business.

Net insurance result amounted to EUR13 mn for 3Q2023, compared to EUR 15 mn for 2Q2023, down 12% qoq, impacted by higher insurance claims.

Net gains/(losses) from revaluation and disposal of investment properties and on disposal of stock of properties for 9M2023 amounted to EUR7 mn (comprising net gains on disposal of stock of properties of EUR6 mn, net gains on disposal of investment properties of EUR1 .5 mn and net loss from revaluation of investment properties of EUR0.5 mn) , compared to EUR11 mn for 9M2022. REMU profit remains volatile.

Net gains/(losses) from revaluation and disposal of investment properties and on disposal of stock of properties for 3Q2023 amounted to EUR2 mn (comprising net gains on disposal of stock of properties of EUR2 mn, net gains on disposal of investment properties of EUR 0.6 mn and net loss from revaluation of investment properties of EUR0.4 mn) , compared to EUR3 mn for 2Q2023.

Total income amounted to EUR796 mn for 9M2023 (compared to EUR447 mn for 9M2022 , up 78% yoy), and to EUR285 mn for 3Q2023 (compared to EUR277 mn for 2Q2023 , up 3% qoq), driven by strong growth in net interest income, as explained above .

A. Group Financial Results - Underlying Basis (continued)

A.2. Income Statement Analysis (continued)

A .2.2 Total expenses

 
                                                    9M2022 
                                                   IFRS 17 
EUR mn                                  9M2023         (1)   3Q2023  2Q2023  qoq +%     yoy +% 
                                       -------  ----------  -------  ------  ------ 
Staff costs                              (141)       (139)     (48)    (47)      2%         2% 
Other operating 
 expenses                                (107)       (102)     (38)    (35)     10%         4% 
-------------------------------------  -------  ----------  -------  ------  ------  --------- 
Total operating 
 expenses                                (248)       (241)     (86)    (82)      5%         3% 
-------------------------------------  -------  ----------  -------  ------  ------  --------- 
Special levy on 
 deposits and other 
 levies/contributions                     (30)        (27)     (12)     (7)     61%        12% 
Total expenses                           (278)       (268)     (98)    (89)     10%         3% 
                                       -------  ----------  -------  ------  ------ 
Cost to income ratio                       35%         60%      34%     32%  2 p.p.   -25 p.p. 
-------------------------------------  -------  ----------  -------  ------  ------  --------- 
Cost to income ratio 
 excluding special 
 levy on deposits 
 and other levies/contributions            31%         54%      30%     29%  1 p.p.   -23 p.p. 
-------------------------------------  -------  ----------  -------  ------  ------  --------- 
1. On 1 January 2023, the Group adopted IFRS 17 'Insurance contracts which 
 replaced IFRS 4 'Insurance contracts'. 2022 comparative information presented 
 throughout are on a restated basis unless otherwise stated. For further details, 
 please refer to Section F.9 of this announcement. 
 p.p. = percentage points, bps = basis points, 100 basis points (bps) = 1 
 percentage point 
 

Total expenses for 9M2023 were EUR278 mn (compared to EUR268 mn for 9M2022, moderately up 3% yoy), 51% of which related to staff costs (EUR141 mn), 38% to other operating expenses (EUR107 mn) and 11% to special levy on deposits and other levies/contributions (EUR30 mn). Total expenses for 3Q2023 were EUR98 mn compared to EUR89 mn for 2Q2023, up 10% qoq. The yoy and qoq increase relates to higher other operating expenses and special levy on deposits and other levies/contributions.

Total operating expenses amounted to EUR248 mn for 9M2023 (compared to EUR241 mn for 9M2022, up 3% yoy), with savings partly offsetting inflationary pressures. Total operating expenses amounted to EUR86 mn for 3Q2023 (compared to EUR82 mn for 2Q2023, up 5% qoq), attributed mainly to higher expenses due to the Reward Programme launched to reward performer borrowers through Antamivi Reward Scheme.

Staff costs for 9M2023 were EUR141 mn (compared to EUR139 mn for 9M2022, up 2% yoy) due to the accrual of termination benefit cost of c.EUR 4.5 mn and the performance related pay accrual of c. EUR 7 mn, partly offset by the savings of the Voluntary Staff Exit Plan that took place in 3Q2022. The performance-related pay accrual relates to the Short-Term Incentive Plan and the Long-Term Incentive Plan. The Short-Term Incentive Plan involves variable remuneration to selected employees and will be driven by both, delivery of the Group's strategy as well as individual performance. Staff costs for 3Q2023 were EUR48 mn, up 2% qoq due to higher performance-related pay accrual compared to prior quarter.

During December 2022 the Group has granted to eligible employees share awards under a long-term incentive plan ("2022 LTIP" or the "2022 Plan"). The 2022 Plan involves the granting of share awards and is driven by scorecard achievement, with measures and targets set to align pay outcomes with the delivery of the Group's strategy. The employees eligible for the 2022 LTIP are the members of the Extended EXCO. The 2022 LTIP stipulates that performance will be measured over a 3 year period and financial and non-financial objectives to be achieved (driven by both delivery of the Group's strategy as well as individual performance). At the end of the performance period, the performance outcome will be used to assess the percentage of the awards that will vest. In October 2023, the Group has granted to eligible employees share awards under a long-term incentive plan, the '2023 LTIP'. The 2023 LTIP is granted under the same terms as the 2022 LTIP (group of eligible participants and vesting terms and period are the same) however, the performance period relates to the period 2023-2025 with updated scorecard targets for the said period.

These shares will then normally vest in six tranches, with the first tranche vesting after the end of the performance period and the last tranche vesting on the fifth anniversary of the first vesting date.

In July 2022 the Group completed a VEP which led to the reduction of the Group's full-time employees by 16%, at a total cost of EUR101 mn, recorded in the consolidated income statement in 3Q2022. The gross annual savings were estimated at c.EUR37 mn or 19% of staff costs with a payback period of 2.7 years. The estimated savings of the VEP are expected to be partially offset by the renewal of the collective agreement in 2023 and the increased cost of living adjustment (COLA).

As at 30 September 2023, the Group employed 2,913 persons compared to 2,902 persons as at 30 June 2023 and to 2,889 persons as at 31 December 2022.

Other operating expenses for 3Q2023 amounted to EUR38 mn, up 10% qoq and totaled EUR107 mn for 9M2023, compared to EUR 102 mn for 9M2022. The qoq and yoy increase relate mostly to higher expenses due to the Reward Programme launched to reward Antamivi Reward Scheme performing borrowers.

A. Group Financial Results - Underlying Basis (continued)

A.2. Income Statement Analysis (continued)

A.2.2 Total expenses (continued)

Special levy on deposits and other levies/contributions for 9M2023 amounted to EUR30 mn compared to EUR27 mn for 9M2022, up 12% yoy, driven mainly by the increase of deposits of EUR0.48 bn yoy. Special levy on deposits and other levies/contributions for 3Q2023 amounted to EUR12 mn up by 61% qoq, due to the c.EUR4 mn contribution of the Bank to the Deposit Guarantee Fund (DGF) relating to 2H2023 which was recorded in 3Q2023 (in line with IFRSs).

The cost to income ratio excluding special levy on deposits and other levies/contributions for 9M2023 was 31% compared to 54% for 9M2022, down 23 p.p. yoy. The yoy decrease is driven by the higher total income. The cost to income ratio excluding special levy on deposits and other levies/contributions for 3Q2023 was 30% broadly flat qoq.

A. Group Financial Results - Underlying Basis (continued)

A.2. Income Statement Analysis (continued)

A.2.3 Profit before tax and non-recurring items

 
                                                    9M2022 
                                                      IFRS 
EUR mn                                    9M2023    17 (1)   3Q2023  2Q2023   qoq+%  yoy +% 
                                         -------  --------  -------  ------  ------ 
Operating profit                             518       179      187     188     -1%    190% 
---------------------------------------  -------  --------  -------  ------  ------  ------ 
Loan credit losses                          (44)      (36)     (20)    (13)     49%     24% 
Impairments of other financial 
 and non-financial assets                   (38)      (20)      (8)    (19)    -57%     88% 
Provisions for pending litigations, 
 regulatory and other provisions 
 (net of reversals)                         (20)       (3)      (6)     (8)    -18%       - 
---------------------------------------  -------  --------  -------  ------  ------  ------ 
Total loan credit losses, 
 impairments and provisions                (102)      (59)     (34)    (40)    -14%     73% 
---------------------------------------  -------  --------  -------  ------  ------  ------ 
Profit before tax and non-recurring 
 items                                       416       120      153     148      3%    247% 
---------------------------------------  -------  --------  -------  ------  ------  ------ 
Cost of risk                               0.58%     0.44%    0.76%   0.51%  25 bps  14 bps 
---------------------------------------  -------  --------  -------  ------  ------  ------ 
1. On 1 January 2023, the Group adopted IFRS 17 'Insurance contracts which 
 replaced IFRS 4 'Insurance contracts'. 2022 comparative information presented 
 throughout are on a restated basis unless otherwise stated. For further 
 details, please refer to Section F.9 of this announcement. 
 p.p. = percentage points, bps = basis points, 100 basis points (bps) = 
 1 percentage point 
 

Operating profit for 9M2023 amounted to EUR518 mn, compared to EUR179 mn for 9M2022 (up 190% yoy). The yoy increase is driven by the significant increase in net interest income. Operating profit for 3Q2023 amounted to EUR 187 mn, broadly flat qoq.

Loan credit losses for 9M2023 were EUR44 mn, compared to EUR36 mn for 9M2022 (up 24% yoy). Loan credit losses for 3Q2023 were EUR20 mn, compared to EUR13 mn for 2Q2023, up 49% on prior quarter.

Cost of risk for 9M2023 was 58 bps, compared to a cost of risk of 44 bps for 9M2022 (up 14 bps), reflecting higher loan credit losses on specific customers with idiosyncratic characteristics assessed as 'Unlikely to pay' ('UTPs) exposures, even though they adhere their repayment schedule and present no arrears . Cost of risk for 3Q2023 was 76 bps, compared to a cost of risk of 51 bps for 2Q2023, up 25 bps qoq, and includes 43 bps (c. EUR 11 mn) on UTPs and 15 bps (c. EUR4 mn) management overlays on Stage 1 and Stage 2 exposures to capture conservative assumptions.

At 30 September 2023, the allowance for expected loan credit losses, including residual fair value adjustment on initial recognition and credit losses on off-balance sheet exposures (please refer to Section I. 'Definitions and Explanations' for definition) totalled EUR275 mn (compared to EUR288 mn at 30 June 2023 and to EUR282 mn at 31 December 2022) and accounted for 2.7% of gross loans (compared to 2.8% of gross loans for 30 June 2023 and 31 December 2022).

Impairments of other financial and non-financial assets for 9M2023 amounted to EUR38 mn, compared to EUR20 mn for 9M2022, up 88% yoy, driven mainly by higher impairments on specific, large, illiquid REMU stock properties. Impairments of other financial and non-financial assets for 3Q2023 amounted to EUR8 mn compared to EUR19 mn for 2Q2023, down 57% qoq.

Provisions for pending litigations, regulatory and other provisions (net of reversals) for 9M2023 amounted to EUR20 mn, compared to EUR3 mn for 9M2022. The yoy increase is driven mainly by the revised approach on pending litigation fees and provisions relating to other matters in relation to the run-down and disposal of legacy and non-core operations of the Group. Provisions for pending litigations, regulatory and other provisions (net of reversals) for 3Q2023 amounted to EUR6 mn compared to EUR8 mn for 2Q2023.

Profit before tax and non-recurring items for 9M2023 totalled to EUR416 mn, compared to EUR120 mn for 9M2022. Profit before tax and non-recurring items for 3Q2023 amounted to EUR153 mn compared to EUR148 mn for 2Q2023 (up 3% qoq).

A. Group Financial Results - Underlying Basis (continued)

A.2. Income Statement Analysis (continued)

A.2. 4 Profit after tax (attributable to the owners of the Company)

 
                                                  9M2022 
                                                  IFRS 17 
EUR mn                                  9M2023      (1)     3Q2023   2Q2023  qoq +%  yoy +% 
--------------------------------------  -------  ---------  -------  ------  ------  ------ 
Profit before tax and 
 non-recurring items                        416        120      153     148      3%    247% 
--------------------------------------  -------  ---------  -------  ------  ------  ------ 
Tax                                        (63)       (19)     (23)    (22)      5%    238% 
Profit attributable to 
 non-controlling interests                  (2)        (2)      (1)       0    123%     -9% 
Profit after tax and 
 before non-recurring items 
 (attributable to the owners 
 of the Company)                            351         99      129     126      2%    253% 
                                        -------  ---------  -------  ------  ------ 
Advisory and other transformation 
 costs - organic                            (2)       (10)        -     (1)   -100%    -77% 
--------------------------------------  -------  ---------  -------  ------  ------  ------ 
Profit after tax - organic 
 (attributable to the owners 
 of the Company)                            349         89      129     125      3%    290% 
--------------------------------------  -------  ---------  -------  ------  ------  ------ 
Provisions/net profit/(loss) 
 relating to NPE sales                        -        (1)        -       -       -   -100% 
Restructuring and other 
 costs relating to NPE 
 sales                                        -        (3)        -       -       -   -100% 
Restructuring costs - 
 Voluntary Staff Exit Plan 
 (VEP)                                        -      (104)        -       -       -   -100% 
Profit/(loss) after tax 
 (attributable to the owners 
 of the Company)                            349       (19)      129     125      3%       - 
                                        -------  ---------  -------  ------  ------ 
1. On 1 January 2023, the Group adopted IFRS 17 'Insurance contracts which 
 replaced IFRS 4 'Insurance contracts'. 2022 comparative information presented 
 throughout are on a restated basis unless otherwise stated. For further 
 details, please refer to Section F.9 of this announcement. 
 p.p. = percentage points, bps = basis points, 100 basis points (bps) = 
 1 percentage point 
 

The tax charge for 3Q2023 is EUR23 mn broadly flat qoq, and totalled to EUR63 mn for 9M2023, compared to EUR19 mn for 9M2022.

Profit after tax and before non-recurring items (attributable to the owners of the Company) for 9M2023 is EUR351 mn, compared to EUR99 mn for 9M2022. Profit after tax and before non-recurring items (attributable to the owners of the Company) for 3Q2023 is EUR129 mn, compared to EUR126 mn for 2Q2023.

Advisory and other transformation costs - organic for 9M2023 are EUR2 mn, compared to EUR10 mn for 9M2022, down 77% yoy. Advisory and other transformation costs - organic for 3Q2023 are nil compared to EUR 1 mn in 2Q2023 .

Profit after tax arising from the organic operations (attributable to the owners of the Company) for 9M2023 amounted to EUR349 mn, compared to EUR89 mn for 9M2022. Profit after tax arising from the organic operations (attributable to the owners of the Company) amounted to EUR129 mn for 3Q2023, compared to EUR 125 mn for 2Q2023 (up 3% qoq).

Following completion of Helix 3 project, there are no amounts recognised for provisions/net profit/(loss) relating to NPE sales for 9M2023.

Restructuring and other costs relating to NPE sales for 9M 2023 was nil compared to EUR3 mn for 9M2022 ( relating to the agreements for the sale of portfolios of NPEs). Restructuring and other costs relating to NPE sales for 3Q2023 was nil, flat qoq.

Restructuring costs relating to the Voluntary Staff Exit Plan (VEP) of EUR104 mn in 9M2022 mainly related to the Voluntary Staff Exit Plan (VEP) that took place in 3Q2022. For more details, please refer to the section A.2.2 'Total expenses'.

Profit/(loss) after tax attributable to the owners of the Company for 9M2023 amounts to a profit of EUR349 mn, corresponding to a ROTE of 24.6%, compared to a loss after tax of EUR19 mn for 9M2022. Profit/(loss) after tax attributable to the owners of the Company for 3Q2023 amounts to a profit of EUR129 mn, compared to a profit of EUR125 mn for 2Q2023 (up 3% qoq). ROTE stands at 25.6% for 3Q2023, compared to 26.6% for 2Q2023.

B. Operating Environment

Geopolitical tensions remain high as the war in Ukraine continues and the latest military conflict in the Middle East rages on, adding considerable uncertainty to the outlook for the global economy. The wider impact will depend on how these conflicts evolve in the future.

However, the International Monetary Fund's World Economic Outlook for Autumn 2023 presents a cautiously optimistic baseline scenario. According to the outlook, no recession is expected in the advanced world until at least 2024, but there are downside risks. In the baseline scenario, world growth slows from 3.5% in 2022 to 3.0% in 2023 and 2.9% in 2024. Average growth in 2023-2028 will be below historical averages, but on a par with, and slightly better than, the previous period 2015-2022.

Headline inflation continues to decline and core inflation, excluding food and energy prices, is also projected to fall, but more gradually. Most countries are not expected to return to the 2% inflation target until 2025-2026.

Growth in the Cypriot economy slowed to 2.8% in the first half of 2023 (3.3% in the first quarter of 2023 and 2.3% in the second quarter of 2023), compared with 5.1% growth in 2022. According to the IMF's Autumn World Economic Outlook, growth will average 2.2% in the year and accelerate to 2.7% in 2024 (while the Ministry of Finance projects growth of around 2.4% in 2023 and almost 3.0% in 2024).

Employment growth remains strong in 2021-2022, averaging 1.2% and 2.8% respectively, following a 1% decline in 2020. Productivity growth was particularly strong in the period immediately following the Covid recession and has slowed in recent quarters. The unemployment rate after rising in 2020 and the first half of 2021, has been declining in the period since, dropping to 6.5% in the first quarter of 2023 and 6.1% in the second quarter of 2023 . For the euro area as a whole, the seasonally adjusted unemployment rate was 6.6% in the first quarter of 2023 and 6.5% in the second quarter of 2023.

Inflation, as measured by the Harmonised Index of Consumer Prices, averaged 8.1% in 2022, compared with 8.4% in the euro area. Inflation peaked at 10.6% in July 2022 and has been decelerating since, reaching 2.4% in July 2023, before rising to 4.3% in September 2023 . Overall, inflation averaged 4.4% in the year to September 2023. The decline in headline inflation has been driven by the non-core components of energy and food, while core inflation, defined as total minus energy and food, has been more volatile. In Cyprus, core inflation fell to 3.8% in August 2023 and to 3.5% in September 2023. In the euro area, core inflation was 5.5% in August 2023 and 5.4% in September 2023, close to peak levels. Harmonised inflation is expected to continue to moderate, but only gradually. Headline inflation in Cyprus is projected to be around 3.5% in 2023, or 4.1% according to the Ministry of Finance.

Following a strong performance in 2022, tourism activity continued to recover in the first nine months of the year. Arrivals in January-September 2023 were up 23.4% on the same period of last year, reaching 96% of arrivals in the same period in 2019. Similarly, receipts in January-August 2023, were EUR2.03 bn , an increase of 25% year-on-year. Arrivals for the year are expected to be close to 2019 levels, while receipts are expected to exceed 2019 levels.

Cyprus received a first payment from the Recovery and Resilience Facility of EUR157 mn in September 2021, following the approval of the National Recovery Plan in July 2020. This was pre-financing for 13% of the total disbursements for the period 2021-2026. Cyprus received its first disbursement of EUR85 mn in December 2022, following the adoption of conditional legislation in Parliament and approval by the European Commission. The release of the funds is conditional on the strict implementation of the reforms agreed in the National Recovery Plan. The funds will be used, among other things, to increase investment in the digital and green transition, to improve the efficiency of public and local administrations, and to improve the efficiency of the judicial system.

In the area of public finances, there have been significant improvements in debt dynamics and debt affordability indicators. The recovery in 2021 was underpinned by a significant increase in general government revenue and a relative decrease in government expenditure. The result was a reduction in the budget deficit to 1.9% of GDP, from a deficit of 5.7% of GDP in 2020. In 2022, public finances improved further. The budget deficit turned into a surplus of 2.4% of GDP and gross debt dropped from 99.3% of GDP in 2021 to 85.6%. In 2023, according to the Ministry of Finance, the budget surplus will be 2.5% of GDP and gross debt will fall to 78% of GDP. Debt affordability metrics are favourable and are expected to remain solid in 2023-2024, as gross financing needs are moderate, and the cash buffer gives the government a high degree of financing flexibility.

The ECB left its interest rates unchanged at the Governing Council meeting in October 2023, after raising them by 25 b ps in September 2023. The minimum refinancing operations rate is now 4.5%, compared with zero at the start of the tightening cycle in July 2021, while the ECB deposit facility rate is 4.0%, compared with -50 bps in July 2021.

B. Operating environment (continued)

The banking sector has undergone significant restructuring since the financial crisis in 2013. Total NPEs at the end of June 2023, amounted to EUR2.1 bn, or 8.7% of gross loans. The NPE ratio in the non-financial corporations segment was 7.3% at end-June 2023, and that of households was 11.2%. About 45.0% of total NPEs are restructured facilities and the coverage ratio was 55.6%. In November 2023, the Cyprus Banking Association, following discussions with the Cypriot government and parliament, agreed to suspend the foreclosure process for primary residences with an open market value of up to EUR350,000 until 31 December 2023.

Sovereign ratings

The sovereign risk ratings of the Cypriot government have improved significantly in recent years, reflecting reduced banking sector risks, improved economic resilience and consistent fiscal outperformance. Cyprus has demonstrated policy commitment to correcting fiscal imbalances through reform and restructuring of its banking system. Public debt remains high as a share of GDP, but large-scale asset purchases by the ECB ensure favourable funding costs for Cyprus and ample liquidity in the government bond market.

In September 2023, Moody's Investors Service upgraded the long-term issuer and senior unsecured ratings of the Government of Cyprus to Baa2 from Ba1. The outlook was revised to stable from positive. This is a two-notch upgrade of Cyprus' ratings, reflecting broad-based and sustained improvements in the country's credit profile as a result of past and ongoing economic, fiscal and banking reforms. Economic resilience has improved and medium-term growth prospects remain strong. Fiscal strength has also improved significantly, with a positive debt trend and sound debt affordability metrics. The stable outlook balances the positive credit trends with remaining challenges.

In addition, S&P Global Ratings revised its outlook on Cyprus to positive from stable in September 2023 and affirmed Cyprus' long-term local and foreign currency sovereign ratings at BBB. The positive outlook reflects the ongoing macroeconomic normalisation since the country's financial crisis in 2012-2013, with the government on track to achieve steady fiscal surpluses and a declining debt-to-GDP ratio in the coming years. The positive outlook also reflects the significant progress made in the banking sector.

Also in September 2023, DBRS Ratings GmbH (DBRS Morningstar) upgraded the long-term foreign and local currency issuer ratings of the Republic of Cyprus from BBB to BBB (high). The rating action is stable. The upgrade is driven by the recent decline in government debt and the expectation that public debt metrics will continue to improve over the next few years, while economic growth is expected to remain among the strongest in the euro area. The stable outlook balances the recent favourable fiscal dynamics with downside risks to the economic outlook.

Fitch Ratings has affirmed Cyprus' long-term foreign currency issuer default rating at 'BBB' with a stable outlook in June 2023, following the upgrade in March last year. The upgrade and affirmation reflect the improvement in public finances and government debt, as well as strong GDP growth, the resilience of the Cypriot economy to external shocks, and the improvement in the banking sector's asset quality

C. Business Overview

Credit ratings

The Group's financial performance is highly correlated to the economic and operating conditions in Cyprus. In November 2023, Fitch Ratings upgraded long-term issuer default rating to BB from B+, whilst maintaining the positive outlook. The two notch upgrade reflects a combination of Fitch's improved assessment of the Cypriot operating environment and continued improvement in the Bank's credit profile, strengthened capitalisation, reduced stock of legacy problem assets and structurally improved profitability. In October 2023 Moody's Investors Service upgraded the Bank's long-term deposit rating to the investment grade Baa3 from Ba1, while the outlook remained positive. The main drivers for this upgrade are the continued resilience of the Cypriot economy and credit conditions and the continued improvements in Bank's solvency profile, with further gradual improvements in asset quality and capital metrics, and a significant strengthening in the Bank's core profitability. In April 2023, S&P Global Ratings affirmed the long-term issuer credit rating of the Bank at BB- and revised the outlook to positive from stable. The revised outlook reflects the likelihood of further progress in Cyprus' operating environment, in particular materially easing funding risks.

Financial performance

The Group is a leading, financial and technology hub in Cyprus. During the quarter ended 30 September 2023, the Group delivered another strong set of financial results, generating a ROTE of 25.6%, the third consecutive quarter with a ROTE over 20%. Overall, the Group generated EUR 349 mn profit after tax, corresponding to a ROTE of 24.6%, supported by strong net interest income growth and a well-managed deposit pass-through, whilst non-interest income remained a significant contributor to the Group's profitability and diversified model, covering around 90% of total operating expenses. The Group's efficiency ratio was significantly improved on prior year reflecting continued revenue growth and disciplined cost management amidst persistent inflationary pressures. Overall, the strong performance is feeding through the Group's tangible book value growth trajectory, that increased by 22% on prior year to EUR4.63 per share. With such strong set of financial results, the Group is paving the way for delivering a ROTE for 2023 well above the Group's 2023 target (of over 17%), albeit 4Q2023 ROTE is expected to modestly decline compared to the 9M2023 levels, partly due to typical seasonality in 4Q2023 and the fact that strong profitability builds into equity.

Favourable interest rate environment

The structure of the Group's balance sheet is geared towards higher interest rates. As at 30 September 2023, cash balances with ECB (excluding TLTRO III of c.EUR2.0 bn ) amounted to c.EUR7.6 bn, reflecting immediate benefit from interest rate rises. The repricing of the reference rates gradually benefits the interest income on loans, as over 95% of the Group's loan portfolio is variable rate as at 30 September 2023. The net interest income for 9M2023 stood at EUR572 mn, more than double compared to 9M2022. This increase is underpinned by faster and steeper than expected interest rate rises as well as a resilient low deposit pass-through.

Net interest income is expected to remain strong on the back of the improved interest rate environment and well-managed deposit pass-through and hence net interest income for 4Q2023 is expected to be at similar levels to 3Q2023. At the same time, the Group is undertaking pro-active solutions to enhance the resilience of the net interest income to future reduction of interest rates. These solutions include the increase in investment in fixed rate bonds with longer duration and high credit, the initiation of use of reverse repos, the offering of fixed rate lending and the entering into fixed rate receiver swaps.

Growing revenues in a more capital efficient way

The Group remains focused on growing revenues in a more capital efficient way through growth of high-quality new lending and the growth in niche areas, such as insurance and digital products that provide further market penetration and diversify through non-banking operations.

The Group has continued to provide high quality new lending in 9M2023 via prudent underwriting standards. Growth in new lending in Cyprus has been focused on selected industries in line with the Bank's target risk profile . During 9M2023, new lending amounted to EUR1,563 mn, despite the rising interest rate environment. Gross performing loan book remained broadly flat yoy as repayments continue to offset new lending. Performing loan book is expected to remain broadly flat in 2023.

Fixed income portfolio continued to grow in the third quarter of 2023 to EUR 3,489 mn, and currently represents 14% of total assets (net of TLTRO III). This portfolio is mostly measured at amortised cost and is characterised with high average rating at Aa3 (or Aa2 when Cyprus government bonds are excluded). The mark-to market impact of this amortised cost fixed income portfolio is EUR 91 mn as at 30 September 2023, corresponding to c.90 bps of CET1 ratio.

Separately, the Group focuses to continue improving revenues through multiple less capital-intensive initiatives, with a focus on fees and commissions, insurance and non-banking opportunities, leveraging on the Group's digital capabilities. During the first nine months of 2023, non-interest income (excluding an ad-hoc insurance receivable of c.EUR5 mn) amounted to EUR219 mn, remaining an important contributor to the Group's profitability, and contributing to 90% of the Group's total operating expenses. Going forward, non-interest income is expected to continue covering c.80% of the Group's total operating expenses.

C. Business Overview (continued)

Growing revenues in a more capital efficient way (continued)

In 2023, net fee and commission income is negatively affected by the termination of liquidity fees in December 2022 and an NPE sale-related servicing fee in mid-February 2023. When disregarding the aforementioned impact of the liquidity fees and NPE sale-related servicing fee, net fee and commission income increased by 7% on prior year, reflecting the introduction of a revised price list in February 2022 and higher net credit card commissions and transactional fees.

Net fee and commission income is enhanced by transaction fees from the Group's subsidiary, JCC Payment Systems Ltd (JCC), a leading player in the card processing business and payment solutions, 75% owned by the Bank. JCC's net fee and commission income contributed 9% of total non-interest income and amounted to EUR21 mn in 9M2023, up 8% yoy, backed by strong transaction volume.

The Group's insurance companies, EuroLife and GI are respectively leading players in the life and general insurance business in Cyprus, and have been providing recurring and improving income, further diversifying the Group's income streams. The net insurance result for 9M2023 contributed 17% of non-interest income and amounted to EUR38 mn, up 12% yoy, reflecting healthy new business growth; insurance companies remain valuable and sustainable contributors to the Group's profitability . On 1 January 2023, the Group adopted IFRS 17, retrospectively, which impacts the profit recognition for insurance contracts by phasing of profit over their lifetime compared to recognising profit substantially up-front under IFRS 4. The new accounting standard does not change the economics of the insurance business and decreases the volatility of the Group's insurance companies profitability. For further details please refer to Section F.9 of this announcement.

Finally, the Group through the Digital Economy Platform (Jinius) ('the Platform') aims to support the national digital economy by optimising processes in a cost-efficient way, allow the Bank to strengthen its client relationships, create cross-selling opportunities as well as to generate new revenue sources over the medium term, leveraging on the Bank's market position, knowledge and digital infrastructure. The first Business-to-Business services are already in use by clients and include electronic invoicing, remittance management, tenders management and ecosystem management. The next key milestone is the launch of the first Business-to-Consumer service, a product marketplace, driving opportunities in lifestyle banking and beyond. Currently, over 1,800 companies are registered in the platform.

Lean operating model

Striving for a lean operating model is a key strategic pillar for the Group in order to deliver shareholder value, without constraining funding its digital transformation and investing in the business.

The efficiency actions of the Group in 2022 to maintain operating expenses under control in an inflationary environment included further branch footprint optimisation and substantial streamline of workforce. In 2022 the Group successfully completed a Voluntary Staff Exit Plan (VEP) through which 16% of the Group's full-time employees were approved to leave at a total cost of EUR101 mn. Following the completion of the VEP, the gross annual savings were estimated at c. EUR 37 mn or 19% of staff costs with a payback period of 2.7 years. Additionally, in January 2022, one of the Bank's subsidiaries completed a small-scale targeted VEP, through which a small number of full-time employees were approved to leave at a total cost of EUR3 mn. In relation to branch restructuring, during 2022 the Group reduced the number of branches by 20 to 60, a reduction of 25%.

The Group's total operating expenses for 9M2023 amounted to EUR248 mn, moderately up by 3% yoy with savings partly offsetting inflationary pressures. The cost to income ratio excluding special levy on deposits and other levies/contributions for 9M2023 was reduced further to 31%, 23 p.p. down compared to 9M2022, driven mainly by the higher total income. Overall, the cost to income ratio excluding special levy on deposits and other levies/contributions for 2023 is expected to be considerably below 2023 target of <40%, reflecting stronger than expected income, despite seasonally higher other operating expenses expected in 4Q2023.

During 2022 the Group has established a share awards scheme under a long-term incentive plan ("the "LTIP Plan"). The LTIP Plan involves the granting of share awards and is driven by scorecard achievement, with measures and targets set to align pay outcomes with the delivery of the Group's strategy. The LTIP stipulates that performance will be measured over a 3 year period and financial and non-financial objectives to be achieved (driven by both delivery of the Group's strategy as well as individual performance). At the end of the performance period, the performance outcome will be used to assess the percentage of the awards that will vest. The Group proceeded in December 2022 to grant to eligible employees share awards under the established LTIP Plan; this is the 2022 LTIP and refers to the performance period 2022-2024. Further in October 2023, the Group has granted a new award, the 2023 LTIP, under the same LTIP Plan, which refers to the performance period 2023-2025. The employees eligible for both the 2022 LTIP and 2023 LTIP are the members of the Extended EXCO. A performance scorecard is set for each annual LTIP award granted.

These shares will then normally vest in six tranches, with the first tranche vesting after the end of the performance period and the last tranche vesting on the fifth anniversary of the first vesting date.

C. Business Overview (continued)

Lean operating model (continued)

In addition, staff costs for 9M2023 include c. EUR7 mn staff cost rewards, namely the Short-term Incentive Plan. The Short-term Incentive Plan involves variable remuneration to selected employees and will be driven by both, delivery of the Group's strategy as well as individual performance.

Transformation plan

The Group's focus continues on deepening the relationship with its customers as a customer centric organisation. A transformation plan is already in progress and aims to enable the shift to modern banking by digitally transforming customer service, as well as internal operations. The holistic transformation aims to (i) shift to a more customer-centric operating model by defining customer segment strategies, (ii) redefine distribution model across existing and new channels, (iii) digitally transform the way the Group serves its customers and operates internally, and (iv) improve employee engagement through a robust set of organisational health initiatives.

Digital transformation

The Bank's digital transformation continues to focus on developing digital services and products that improve the customer experience, streamlining internal processes, and introducing new ways for improving the workplace environment. Furthermore, the Bank's Digital strategy also embraces the advancement of digital sales, reinforcing our commitment to delivering exceptional value to our customers.

During 3Q2023, the Bank continued to enrich and improve its digital portfolio with new innovative services to its customers. The innovative QuickLoan products have been further enhanced with the integration of Short-Lived digital signature Certificate (SLC). As a result, BoC customers are offered an end-to-end digital experience when applying for the new lending products, with the capability to digitally sign the required documents, related to the quick loans, conveniently from anywhere at any time via the BoC mobile app/Internet Banking and not having to visit a BoC branch for this purpose.

The adoption of digital products and services continued to grow and gained momentum in the third quarter of 2023. As at 30 September 2023, 95.0% of the number of transactions involving deposits, cash withdrawals and internal/external transfers were performed through digital channels (up by 11.2 p.p. from 83.8% in June 2020). In addition, 83.5% of individual customers were digitally engaged (up by 11.1 p.p. from 72.4% in June 2020), choosing digital channels over branches to perform their transactions.

As at 30 September 2023, active mobile banking users and active QuickPay users have grown by 15.1% and 22.4% respectively over the last 12 months. The highest number of QuickPay users to date was recorded in September 2023 with 195.2 thousand active users and 584 thousand transactions (up 28.4% yoy).

Digital offerings via digital channels continued to enhance Group's sales further in the third quarter of 2023. During 3Q2023, new lending via Quickloans amounted to EUR29 mn (compared to new lending of EUR 26 mn in 2Q2023 and EUR18 mn for 1Q2023) and totalled EUR73 mn for 9M2023. Deposits in accounts opened digitally have also shown an increase of 26.3% yoy, reaching EUR227 mn at 30 September 2023. 9M2023 digital insurance sales, with two new products in mobile app (Motor & Home Insurance), have more than tripled compared to FY2022 sales (EUR276k in 9M2023 compared to EUR68k in FY2022).

Asset quality

Balance sheet de-risking was largely completed in 2022, marked by the completion of Project Helix 3 in November 2022 which refers to the sale of non-performing exposures with gross book value of c.EUR 550 mn as at the date of completion. Project Helix 3 represented a further milestone in the delivery of one of the Group's strategic priorities of improving asset quality through the reduction of NPEs and delivering NPE ratio at 4% by end-2022. As at 30 September 2023, the Group's NPE ratio stood at 3.5%. T he Group's priorities remain intact, maintaining high quality new lending with strict underwriting standards and preventing asset quality deterioration in this uncertain outlook.

Against the backdrop of ongoing macroeconomic uncertainty, the cost of risk range target of 50-80 bps remains unchanged. The Group expects to end the year below the NPE ratio target of 4%.

C. Business Overview (continued)

Capital market presence

In June 2023, the Company successfully launched and priced an issue of EUR220 mn Fixed Rate Reset Perpetual Additional Tier 1 Capital Securities (the 'New Capital Securities').

The issue was met with exceptional demand, attracting interest from c.240 institutional investors, with the final order book over 12 times over-subscribed and final pricing 62.5 bps tighter than the initial pricing indication. This also reflects significant improvement in the credit spread to c.910 bps compared to c.1,260 bps for the previous AT1 issue in 2018 ('Existing Capital Securities').

In July 2023, the Bank has successfully launched and priced an issuance of EUR350 mn of senior preferred notes (the "Notes"). The Notes were priced at par with a fixed coupon of 7.375% per annum, payable annually in arrear, until the Optional Redemption Date i.e. 25 July 2027. The issuance was met with strong demand, attracting interest from more than 90 institutional investors, with a peak orderbook of EUR950 mn and final pricing 37.5 bps than the initial pricing indication.

Dividend policy and shareholder value

In April 2023, the Company obtained the approval of the European Central Bank to pay a dividend out of FY2022 profitability. Following this approval, the Board of Directors of the Company recommended to the shareholders for approval at the AGM a final Dividend of EUR0.05 per ordinary share in respect of earnings for the year ended 31 December 2022. The Dividend which was declared at the AGM on 26 May 2023, amounted to EUR22.3 mn in total and was equivalent to a payout ratio of 14% of the FY2022 adjusted recurring profitability or 31% based on FY2022 profit after tax (as reported in 2022 Annual Financial Report). The dividend was paid in cash on 16 June 2023 and was the first dividend payment after 12 years, a significant milestone for the Group, as it represents a new chapter for the Group.

Additionally, the Board of Directors approved the Group's dividend policy in April 2023. The Group aims to provide a sustainable return to shareholders. Dividend payments are expected to build prudently and progressively over time, towards a payout ratio in the range of 30-50% of the Group's profitability after tax, before non-recurring items, adjusted for AT1 distributions (referred to as "adjusted recurring profitability"). The dividend policy takes into consideration market conditions as well as the outcome of capital and liquidity planning.

Enhancing organisational resilience and ESG (Environmental, Social and Governance) agenda

Climate change and transition to a sustainable economy is one of the greatest challenges. As part of its vision to be the leading financial hub in Cyprus, the Group is determined to lead the transition of Cyprus to a sustainable future. The Group continuously evolves towards its ESG agenda and continues to progress towards building a forward-looking organisation embracing ESG in all aspects of business as usual. In 2022, the Company received a rating of AA (on a scale of AAA-CCC) in the MSCI ESG Ratings assessment.

The ESG strategy formulated in 2021 is continuously expanding. The Group is maintaining its leading role in the Social and Governance pillars and focus on increasing the Group's positive impacts on the Environment by transforming not only its own operations, but also the operations of its customers.

The Group has committed to the following primary ESG targets, which reflect the pivotal role of ESG in the Group's strategy:

   --      Become carbon neutral by 2030 
   --      Become Net Zero by 2050 
   --      Steadily increase Green Asset Ratio 
   --      Steadily increase Green Mortgage Ratio 

-- >=30% women in Group's management bodies (defined as the Executive Committee (EXCO) and the Extended EXCO) by 2030

For the Group to articulate the delivery of its primary ESG targets and address regulatory expectations, a comprehensive ESG working plan has been established in 2022. The ESG working plan is closely monitored by the Sustainability Committee, the Executive Committee and the Board of Directors at frequent intervals.

C. Business Overview (continued)

Enhancing organisational resilience and ESG (Environmental, Social and Governance) agenda (continued)

Environmental Pillar

The Group has estimated the Scope 1 and Scope 2 greenhouse gas ('GHG') emissions of 2021 relating to own operations in order to set the baseline for carbon neutrality target. The Bank being the main contributor of GHG emissions of the Group, designed in 2022 the strategy to meet the carbon neutrality target by 2030 and progress towards Net Zero target of 2050. For the Group to become carbon neutral by 2030, Scope 1 and Scope 2 emissions should be reduced by 42% by 2030. The Bank plans to invest in energy efficient installations and actions as well as replace fuel intensive machineries and vehicles from 2023 to 2025, which would lead to c.5-10% reduction in Scope 1 and Scope 2 emissions by 2025 compared to 2021. The Bank expects that the Scope 2 emissions will be reduced further when the energy market in Cyprus shifts further towards renewable energy. The Bank achieved a reduction of 18% in Scope 1 -Mobile and Stationary Combustion GHG emissions and 7% in Scope 2 - Purchased electricity GHG emissions in 9M2023 compared to 9M2022 due to new solar panels connected to energy network in 2022 and early 2023 as well as the reduction of number of branches as part of the digitalisation journey. The Bank achieved an increase by 61% in renewable energy production, from 129,840 Kwh to 208,651 Kwh, in 9M2023 compared to 9M2022.

The Bank is the first bank in Cyprus to join the Partnership for Carbon Accounting Financials (PCAF) in October 2022 and is following the recommended methodology for the estimation of the Financed Scope 3 emissions. The Group has estimated Financed Scope 3 GHG emissions relating to the loan portfolio based on PCAF standard and proxies. Following the estimation of Financed Scope 3 GHG emissions derived from its loan portfolio and in conjunction with the materiality assessment's results on climate and environmental risks the Bank identified the carbon-concentrated areas so as to take the necessary actions to minimise the environmental and climate impact associated with its loan portfolio by offering targeted climate friendly products and engaging with its customers. In 2023, following the identification of carbon-concentrated sectors and asset classes, the Group is in the process to set decarbonisation targets aligned with climate scenario (Science based targets) which will assist in the formulation of the Group's strategy going forward.

The Bank in 2022 launched a low emission vehicle loan product (either hybrid or electric) and is working to expand its range of environmentally friendly products further in 2023. The gross amount of environmentally friendly loans as at 30 September 2023 was EUR21.6 mn compared to EUR20.9 mn as at 31 December 2022 .

Moreover, the Bank is making substantial progress in further integrating climate risk considerations into its risk management approach, as it tries to integrate climate related risk into its risk culture. The Bank, within the context of underwriting processes, is currently in the process of incorporating the assessment of ESG and climate matters and amending its Policies and Procedures in such a way that potential impact from ESG and climate is reflected in the fundamental elements of the creditworthiness assessment. The Bank designed ESG questionnaires for key selected sectors which will then be leveraged for deriving an ESG classification. In addition, the Bank is in the process to enhance its risk quantification methodology to assess how the portfolio is affected by Climate and Environmental (C&E) risks and will be incorporating the above elements into the stress testing infrastructure.

During 2023, in order to enhance the awareness and skillset towards the ESG, the Group performed trainings to the Board of Directors and Senior Management.

Social Pillar

At the centre of the Group's leading social role lie its investments in the Bank of Cyprus Oncology Centre (with an overall investment of c.EUR70 mn since 1998, whilst 60% of diagnosed cancer cases in Cyprus are being treated at the Centre), the immediate and efficient response of Bank of Cyprus' SupportCY network consisting of companies and organisations, to various needs of the society and in cases of crises and emergencies, through the activation of programs, specialied equipment and a highly trained Volunteers Corps, the contribution of the Bank of Cyprus Cultural Centre in promoting the cultural heritage of the island, and the work of IDEA Innovation Centre. During 2023, SupportCY among other initiatives responded to more than 30 fire incidents in Cyprus and Greece, the deadly floods in Greece and sent support to the earthquake victims in Syria. The Cultural Centre undertook a number of innovative projects such as 'AISTHISEIS' - Multi sensory museum experience for people with disabilities as well as the ReInHerit program facilitating innovation and research cooperation between European museums and heritage continuing also into 2023, with 30,456 people participating in events at the Cultural Foundation between January to September 2023. The IDEA Innovation Centre, invested c.EUR4 mn in start-up business creation since its incorporation, supported creation of 89 new companies to date, and provided support to 210+ entrepreneurs through its Startup program since incorporation. Staff have continued to engage in voluntary initiatives to support charities, foundations, people in need and initiatives to protect the environment.

C. Business Overview (continued)

Enhancing organisational resilience and ESG (Environmental, Social and Governance) agenda (continued)

The Group has continued to upgrade its staff's skillset by providing training and development opportunities to all staff and capitalising on modern delivery methods. In 2023, the Bank's employees attended 53,435 hours of trainings. In addition, in 2023 the Group launched the BoC Academy to offer up-skilling short courses for employees with 20 members of staff enrolling on the Academy's programs to date. In addition, 4 full MBA scholarships were offered to selected members of staff. Moreover, the Group continues its emphasis on staff wellness into 2023 by offering webinars, team building activities and family events with sole purpose to enhance mental, physical, financial and social health.

Governance Pillar

The Group continues to operate successfully within a complex regulatory framework of a holding company which is registered in Ireland, listed on two Stock Exchanges and run in compliance with a number of rules and regulations. Its governance and management structures enable it to achieve present and future economic prosperity, environmental integrity and social equity across its value chain. The Group operates within a framework of prudent and effective controls, which enable risk assessment and risk management based on the relevant policies under the leadership of the Board of Directors. The Group has set up a robust Governance Structure to oversee its ESG agenda. Progress on the implementation and evolution of the Group's ESG strategy is monitored by the Sustainability Committee and the Board of Directors. The Sustainability Committee is a dedicated executive committee set up in early 2021 to oversee the ESG agenda of the Group, review the evolution of the Group's ESG strategy, monitor the development and implementation of the Group's ESG objectives and the embedding of ESG priorities in the Group's business targets. The Group's ESG Governance structure continues to evolve, so as to better address the Group's evolving ESG needs. The Group's regulatory compliance continues to be an undisputed priority.

The Board composition of the Company and the Bank is diverse, with 50% of the Board members being female as at 30 September 2023. The Board displays a strong skillset stemming from broad international experience. Moreover, the Group aspires to achieve a representation of at least 30% women in Group's management bodies (Defined as the EXCO and the Extended EXCO) by 2030. As at 30 September 2023, there is a 29% representation of women in Group's management bodies and a 41% representation of women at key positions below the Extended EXCO level (defined as positions between Assistant Manager and Manager).

D. Strategy and Outlook

The vision of the Group is to create a lifelong partnership with its customers, guiding and supporting them in an evolving world.

The strategic pillars of the Group are:

-- Grow revenues in a more capital efficient way; by enhancing revenue generation via growth in high quality new lending, diversification to less capital intensive banking and other financial services (such as insurance and the digital economy) as well as prudent management of the Group's liquidity

-- Achieve a lean operating model; by ongoing focus on efficiency through further automations facilitated by digitisation

-- Maintain robust asset quality; by maintaining high quality new lending via strict underwriting criteria, normalising cost of risk and reducing other impairments

-- Enhance organisational resilience and ESG (Environmental, Social and Governance) agenda; by leading the transition of Cyprus to a sustainable future and building a forward-looking organisation embracing ESG in all aspects.

The Group's targets for 2023 are set out below:

 
     Key metrics         9M2023      FY2023 targets   FY2023 Expectations 
                                       (June 2023) 
 Net interest income   EUR 572 mn      > EUR 650      NII will remain strong with 
                                           mn          4Q2023 at similar levels 
                                                       to 3Q2023 
                      ------------  ---------------  ------------------------------ 
   Cost to income          31%          Sub 40%       Reflecting stronger income, 
       ratio(1)                                        cost to income ratio(1) 
                                                       will be considerably <40% 
                      ------------  ---------------  ------------------------------ 
 Return on tangible       24.6%           >17%        FY2023 ROTE to well exceed 
        equity                                         2023 target, albeit 4Q2023 
                                                       expected to decline from 
                                                       year to date level 
                      ------------  ---------------  ------------------------------ 
      NPE ratio           3.5%            <4%         NPE ratio on track to end 
                                                       the year <4% 
                      ------------  ---------------  ------------------------------ 
    Cost of risk         58 bps        50-80 bps      Cost of risk outlook remains 
                                                       unchanged 
                      ------------  ---------------  ------------------------------ 
      Dividend           Building prudently and progressively to 30-50% payout(2) 
                      ------------------------------------------------------------- 
 1. Excluding special levy on deposits and other levies/contributions 
  2. Payout ratio calculated on adjusted recurring profitability which 
  refers to profit after tax before non-recurring items (attributable 
  to the owners of the Company) taking into consideration the distributions 
  from other equity instruments such as AT1 coupon. Any recommendation 
  for a dividend is subject to regulatory approval. 
 

The 2024 targets are expected to be updated with FY2023 publication of financial results.

   E .           Financial Results - Statutory Basis 

Unaudited Interim Consolidated Income Statement

The following financial information for the nine months of 2023 and 2022 within Section E corresponds to the condensed consolidated financial statements prepared in accordance with the International Financial Reporting Standards as adopted by the European Union. As a result of the implementation from 1 January 2023 of IFRS 17, 2022 comparative information has been restated to reflect the impact of IFRS 17 adoption.

 
                                                                 Nine months ended 
                                                                    3 0 September 
                                                                2023          2022 
                                                                          (restated)(1) 
                                                            ----------  --------------- 
                                                              EUR000         EUR000 
                                                            ----------  --------------- 
                                                                                 630,32 
 Turnover                                                    1,022,794                6 
                                                            ==========  =============== 
 Interest income                                               654,637          280,505 
                                                            ----------  --------------- 
 Income similar to interest income                              43,294           14,692 
                                                            ----------  --------------- 
 Interest expense                                             (97,983)         (49,779) 
                                                            ----------  --------------- 
 Expense similar to interest expense                          (27,784)         (11,037) 
                                                            ----------  --------------- 
 Net interest income                                           572,164          234,381 
                                                            ----------  --------------- 
 Fee and commission income                                     139,854          149,341 
                                                            ----------  --------------- 
 Fee and commission expense                                    (5,336)          (7,241) 
                                                            ----------  --------------- 
 Net foreign exchange gains                                     22,506           21,464 
                                                            ----------  --------------- 
 Net gains/(losses) on financial instruments                     6,346          (1,836) 
                                                            ----------  --------------- 
 Net gains on derecognition of financial assets 
  measured at amortised cost                                     6,265            2,179 
                                                            ----------  --------------- 
 Net insurance finance income/(expense) and net 
  reinsurance finance income/(expense)                           1,281            3,536 
                                                            ----------  --------------- 
 Net insurance service result                                   51,445           44,256 
                                                            ----------  --------------- 
 Net reinsurance service result                               (14,961)         (13,929) 
                                                            ----------  --------------- 
 Net gains/(losses) from revaluation and disposal 
  of investment properties                                       1,031            (583) 
                                                            ----------  --------------- 
 Net gains on disposal of stock of property                      5,997           11,175 
                                                            ----------  --------------- 
 Other income                                                   15,147           11,945 
                                                            ----------  --------------- 
 Total operating income                                        801,739          454,688 
                                                            ----------  --------------- 
 Staff costs                                                 (141,462)        (243,171) 
                                                            ----------  --------------- 
 Special levy on deposits and other levies/ contributions     (29,754)         (26,616) 
                                                            ----------  --------------- 
 Provisions for pending litigations, regulatory 
  and other provisions (net of reversals)                     (20,595)          (3,402) 
                                                            ----------  --------------- 
 Other operating expenses                                    (107,973)        (114,568) 
                                                            ----------  --------------- 
 Operating profit before credit losses and impairment          501,955           66,931 
                                                            ----------  --------------- 
 Credit losses on financial assets                            (56,584)         (47,525) 
                                                            ==========  =============== 
 Impairment net of reversals on non-financial 
  assets                                                      (31,408)         (17,474) 
                                                            ----------  --------------- 
 Profit before tax                                             413,963            1,932 
                                                            ----------  --------------- 
 Income tax                                                   (62,911)         (18,605) 
                                                            ----------  --------------- 
 Profit/(loss) after tax for the period                        351,052         (16,673) 
                                                            ==========  =============== 
 Attributable to: 
                                                            ----------  --------------- 
 Owners of the Company                                         349,363         (18,532) 
                                                            ----------  --------------- 
 Non-controlling interests                                       1,689            1,859 
                                                            ----------  --------------- 
 Profit/(loss) for the period                                  351,052         (16,673) 
                                                            ==========  =============== 
 Basic profit/(loss) per share attributable to 
  the owners of the Company (EUR cent)                            78.3            (4.2) 
                                                            ==========  =============== 
 Diluted profit/(loss) per share attributable 
  to the owners of the Company 
  (EUR cent)                                                      78.2            (4.2) 
                                                            ==========  =============== 
 (1.) 2022 comparative information has been restated to reflect 
  the impact of IFRS 17. Refer to Section F9. 
 
   E .           Financial Results - Statutory Basis (continued) 

Unaudited Interim Consolidated Statement of Comprehensive Income

 
                                                               Nine months ended 
                                                                  30 September 
                                                           2023     2022 (restated)(1) 
                                                         --------  ------------------- 
                                                          EUR000          EUR000 
                                                         --------  ------------------- 
 Profit/(loss) for the period                             351,052             (16,673) 
                                                         --------  ------------------- 
 Other comprehensive income (OCI) 
                                                         --------  ------------------- 
 OCI that may be reclassified in the consolidated 
  income statement in subsequent periods                    1,903             (13,471) 
                                                         --------  ------------------- 
 Fair value reserve (debt instruments)                      2,002             (11,214) 
                                                         --------  ------------------- 
 Net gains/(losses) on investments in debt instruments 
  measured at fair value through OCI (FVOCI)                2,334              (9,983) 
                                                         --------  ------------------- 
 Transfer to the consolidated income statement 
  on disposal                                               (332)              (1,231) 
                                                         --------  ------------------- 
 
 Foreign currency translation reserve                        (99)              (2,257) 
                                                         --------  ------------------- 
 (Loss)/profit on translation of net investment 
  in foreign subsidiaries                                    (85)                1,822 
-------------------------------------------------------  --------  ------------------- 
 Loss on hedging of net investments in foreign 
  subsidiaries                                               (14)              (4,079) 
                                                         --------  ------------------- 
 
 OCI not to be reclassified in the consolidated 
  income statement in subsequent periods                    1,448                (878) 
                                                         --------  ------------------- 
 Fair value reserve (equity instruments)                    (592)              (2,421) 
                                                         --------  ------------------- 
 Net losses on investments in equity instruments 
  designated at FVOCI                                       (592)              (2,421) 
                                                         --------  ------------------- 
 
 Property revaluation reserve                                 824                    - 
                                                         --------  ------------------- 
 Fair value gains before tax                                  798                    - 
                                                         --------  ------------------- 
 Deferred tax                                                  26                    - 
                                                         --------  ------------------- 
 
 Actuarial gains on the defined benefit plans               1,216                1,543 
                                                         --------  ------------------- 
 Remeasurement gains on defined benefit plans               1,216                1,543 
                                                         --------  ------------------- 
 Other comprehensive income/(loss) for the period 
  net of taxation                                           3,351             (14,349) 
                                                         --------  ------------------- 
 Total comprehensive income/(loss) for the period         354,403             (31,022) 
                                                         ========  =================== 
 
 Attributable to: 
                                                         --------  ------------------- 
 Owners of the Company                                    352,708             (32,881) 
                                                         --------  ------------------- 
 Non-controlling interests                                  1,695                1,859 
                                                         --------  ------------------- 
 Total comprehensive income/(loss) for the period         354,403             (31,022) 
                                                         ========  =================== 
      (1.) 2022 comparative information has been restated to reflect 
       the impact of IFRS 17. Refer to Section F9. 
 
   E .           Financial Results - Statutory Basis (continued) 

Unaudited Interim Consolidated Balance Sheet

 
                                                  30 September    31 December          1 January 
                                                      2023            2022         2022 (restated)(1) 
                                                                  (restated)(1) 
 Assets                                             EUR000           EUR000 
                                                --------------  ---------------  -------------------- 
 Cash and balances with central banks                9,565,413        9,567,258             9,230,883 
                                                --------------  ---------------  -------------------- 
 Loans and advances to banks                           409,903          204,811               291,632 
                                                --------------  ---------------  -------------------- 
 Derivative financial assets                            56,383           48,153                 6,653 
                                                --------------  ---------------  -------------------- 
 Investments at FVPL                                   135,138          190,209               199,194 
                                                --------------  ---------------  -------------------- 
 Investments at FVOCI                                  427,467          467,375               748,695 
                                                --------------  ---------------  -------------------- 
 Investments at amortised cost                       3,073,787        2,046,119             1,191,274 
                                                --------------  ---------------  -------------------- 
 Loans and advances to customers                     9,910,455        9,953,252             9,836,405 
                                                --------------  ---------------  -------------------- 
 Life insurance business assets attributable 
  to policyholders                                     610,720          542,321               551,797 
                                                --------------  ---------------  -------------------- 
 Prepayments, accrued income and other 
  assets                                               620,718          609,054               583,777 
                                                --------------  ---------------  -------------------- 
 Stock of property                                     922,280        1,041,032             1,111,604 
                                                --------------  ---------------  -------------------- 
 Investment properties                                  71,205           85,099               117,745 
                                                --------------  ---------------  -------------------- 
 Deferred tax assets                                   227,953          227,934               265,942 
                                                --------------  ---------------  -------------------- 
 Property and equipment                                274,319          253,378               252,130 
                                                --------------  ---------------  -------------------- 
 Intangible assets                                      45,899           52,546                54,144 
                                                --------------  ---------------  -------------------- 
 Non-current assets and disposal groups 
  held for sale                                              -                -               358,951 
                                                --------------  ---------------  -------------------- 
 Total assets                                       26,351,640       25,288,541            24,800,826 
                                                ==============  ===============  ==================== 
 Liabilities 
                                                --------------  ---------------  -------------------- 
 Deposits by banks                                     442,754          507,658               457,039 
                                                --------------  ---------------  -------------------- 
 Funding from central banks                          2,023,424        1,976,674             2,969,600 
                                                --------------  ---------------  -------------------- 
 Derivative financial liabilities                       13,875           16,169                32,452 
                                                --------------  ---------------  -------------------- 
 Customer deposits                                  19,267,145       18,998,319            17,530,883 
                                                --------------  ---------------  -------------------- 
 Insurance liabilities                                 640,048          599,992               623,791 
                                                --------------  ---------------  -------------------- 
 Accruals, deferred income, other liabilities 
  and other provisions                                 474,368          379,182               356,697 
                                                --------------  ---------------  -------------------- 
 Provisions for pending litigation, claims, 
  regulatory and other matters                         130,873          127,607               104,108 
                                                --------------  ---------------  -------------------- 
 Debt securities in issue                              644,281          297,636               302,555 
                                                --------------  ---------------  -------------------- 
 Subordinated liabilities                              314,989          302,104               340,220 
                                                --------------  ---------------  -------------------- 
 Deferred tax liabilities                               34,618           34,634                39,817 
                                                --------------  ---------------  -------------------- 
 Total liabilities                                  23,986,375       23,239,975            22,757,162 
                                                --------------  ---------------  -------------------- 
 Equity 
                                                --------------  ---------------  -------------------- 
 Share capital                                          44,620           44,620                44,620 
                                                --------------  ---------------  -------------------- 
 Share premium                                         594,358          594,358               594,358 
                                                --------------  ---------------  -------------------- 
 Revaluation and other reserves                         79,524           76,939                99,541 
                                                --------------  ---------------  -------------------- 
 Retained earnings                                   1,394,518        1,090,349             1,062,711 
                                                --------------  ---------------  -------------------- 
 Equity attributable to the owners of 
  the Company                                        2,113,020        1,806,266             1,801,230 
                                                --------------  ---------------  -------------------- 
 Other equity instruments                              228,250          220,000               220,000 
                                                --------------  ---------------  -------------------- 
 Non--controlling interests                             23,995           22,300                22,434 
                                                --------------  ---------------  -------------------- 
 Total equity                                        2,365,265        2,048,566             2,043,664 
                                                --------------  ---------------  -------------------- 
 Total liabilities and equity                       26,351,640       25,288,541            24,800,826 
                                                ==============  ===============  ==================== 
  (1.) 2022 comparative information has been restated to reflect 
   the impact of IFRS 17. Refer to Section F9. 
 
   E .           Financial Results - Statutory Basis (continued) 

Unaudited Interim Consolidated Statement of Changes in Equity

 
                                                        Attributable to the owners of the Company                                            Other         Non-         Total 
                                                                                                                                            equity      controlling     equity 
                                                                                                                                          instruments    interests 
                   Share     Share    Treasury    Other     Retained     Property      Financial      Life        Foreign       Total 
                  capital   premium    shares    capital     earnings   revaluation   instruments   insurance    currency 
                                                 reserves                 reserve        fair       in-force    translation 
                                                                                         value      business      reserve 
                                                                                        reserve      reserve 
                 --------  --------  ---------  ---------  ----------  ------------  ------------  ----------  ------------  ---------- 
                  EUR000    EUR000     EUR000     EUR000     EUR000       EUR000        EUR000       EUR000       EUR000       EUR000       EUR000        EUR000       EUR000 
                 --------  --------  ---------  ---------  ----------  ------------  ------------  ----------  ------------  ----------  ------------  ------------  ---------- 
 31 December 
  2022             44,620   594,358   (21,463)        322   1,041,152        74,170         7,142     101,301        16,768   1,858,370       220,000        22,300   2,100,670 
                 --------  --------  ---------  ---------  ----------  ------------  ------------  ----------  ------------  ----------  ------------  ------------  ---------- 
 Impact of 
  retrospective 
  application 
  of 
  IFRS 17 
  adoption              -         -          -          -      49,197             -             -   (101,301)             -    (52,104)             -             -    (52,104) 
                 --------  --------  ---------  ---------  ----------  ------------  ------------  ----------  ------------  ----------  ------------  ------------  ---------- 
 31 December 
  2022 
  (restated) / 
  1 
  January 2023     44,620   594,358   (21,463)        322   1,090,349        74,170         7,142           -        16,768   1,806,266       220,000        22,300   2,048,566 
                 --------  --------  ---------  ---------  ----------  ------------  ------------  ----------  ------------  ----------  ------------  ------------  ---------- 
 Profit for the 
  period                -         -          -          -     349,363             -             -           -             -     349,363             -         1,689     351,052 
                 --------  --------  ---------  ---------  ----------  ------------  ------------  ----------  ------------  ----------  ------------  ------------  ---------- 
 Other 
  comprehensive 
  income/(loss) 
  after 
  tax for the 
  period                -         -          -          -       1,216           818         1,410           -          (99)       3,345             -             6       3,351 
                 --------  --------  ---------  ---------  ----------  ------------  ------------  ----------  ------------  ----------  ------------  ------------  ---------- 
 Total 
  comprehensive 
  income/(loss) 
  after 
  tax for the 
  period                -         -          -          -     350,579           818         1,410           -          (99)     352,708             -         1,695     354,403 
                 --------  --------  ---------  ---------  ----------  ------------  ------------  ----------  ------------  ----------  ------------  ------------  ---------- 
 Dividends              -         -          -          -    (22,310)             -             -           -             -    (22,310)             -             -    (22,310) 
                 --------  --------  ---------  ---------  ----------  ------------  ------------  ----------  ------------  ----------  ------------  ------------  ---------- 
 Share-based 
  benefits-cost         -         -          -        456           -             -             -           -             -         456             -             -         456 
                 --------  --------  ---------  ---------  ----------  ------------  ------------  ----------  ------------  ----------  ------------  ------------  ---------- 
 Payment of 
  coupon 
  to AT1 
  holders               -         -          -          -    (13,750)             -             -           -             -    (13,750)             -             -    (13,750) 
                 --------  --------  ---------  ---------  ----------  ------------  ------------  ----------  ------------  ----------  ------------  ------------  ---------- 
 Issue of other 
  equity 
  instruments           -         -          -          -     (3,530)             -             -           -             -     (3,530)       220,000             -     216,470 
                 --------  --------  ---------  ---------  ----------  ------------  ------------  ----------  ------------  ----------  ------------  ------------  ---------- 
 Repurchase of 
  other 
  equity 
  instruments           -         -          -          -     (6,820)             -             -           -             -     (6,820)     (211,750)             -   (218,570) 
                 --------  --------  ---------  ---------  ----------  ------------  ------------  ----------  ------------  ----------  ------------  ------------  ---------- 
 30 September 
  2023             44,620   594,358   (21,463)        778   1,394,518        74,988         8,552           -        16,669   2,113,020       228,250        23,995   2,365,265 
                 ========  ========  =========  =========  ==========  ============  ============  ==========  ============  ==========  ============  ============  ========== 
 
   E .           Financial Results - Statutory Basis (continued) 

Unaudited Interim Consolidated Statement of Changes in Equity (continued)

 
                                                  Attributable to the owners of the Company                                       Other         Non-         Total 
                                                                                                                                 equity      controlling     equity 
                                                                                                                               instruments    interests 
                   Share     Share    Treasury   Retained     Property      Financial      Life        Foreign       Total 
                  capital   premium    shares     earnings   revaluation   instruments   insurance    currency 
                                                               reserve        fair       in-force    translation 
                                                                              value      business      reserve 
                                                                             reserve      reserve 
                 --------  --------  ---------  ----------  ------------  ------------  ----------  ------------  ---------- 
                  EUR000    EUR000     EUR000     EUR000       EUR000        EUR000       EUR000       EUR000       EUR000       EUR000        EUR000       EUR000 
                 --------  --------  ---------  ----------  ------------  ------------  ----------  ------------  ----------  ------------  ------------  ---------- 
 1 January 2022    44,620   594,358   (21,463)     986,623        80,060        23,285     113,651        17,659   1,838,793       220,000        22,434   2,081,227 
                 --------  --------  ---------  ----------  ------------  ------------  ----------  ------------  ----------  ------------  ------------  ---------- 
 Impact of 
  retrospective 
  application 
  of IFRS 
  17 adoption           -         -          -      76,088             -             -   (113,651)             -    (37,563)             -             -    (37,563) 
                 --------  --------  ---------  ----------  ------------  ------------  ----------  ------------  ----------  ------------  ------------  ---------- 
 Restated 
  balance 
  at 1 January 
  2022             44,620   594,358   (21,463)   1,062,711        80,060        23,285           -        17,659   1,801,230       220,000        22,434   2,043,664 
                 --------  --------  ---------  ----------  ------------  ------------  ----------  ------------  ----------  ------------  ------------  ---------- 
 (Loss)/profit 
  for 
  the period            -         -          -    (18,532)             -             -           -             -    (18,532)             -         1,859    (16,673) 
                 --------  --------  ---------  ----------  ------------  ------------  ----------  ------------  ----------  ------------  ------------  ---------- 
 Other 
  comprehensive 
  income/(loss) 
  after 
  tax for the 
  period                -         -          -       1,543             -      (13,635)           -       (2,257)    (14,349)             -             -    (14,349) 
                 --------  --------  ---------  ----------  ------------  ------------  ----------  ------------  ----------  ------------  ------------  ---------- 
 Total 
  comprehensive 
  (loss)/income 
  after 
  tax for the 
  period                -         -          -    (16,989)             -      (13,635)           -       (2,257)    (32,881)             -         1,859    (31,022) 
                 --------  --------  ---------  ----------  ------------  ------------  ----------  ------------  ----------  ------------  ------------  ---------- 
 Defence 
  contribution          -         -          -     (4,983)             -             -           -             -     (4,983)             -             -     (4,983) 
                 --------  --------  ---------  ----------  ------------  ------------  ----------  ------------  ----------  ------------  ------------  ---------- 
 Payment of 
  coupon 
  to AT1 
  holders               -         -          -    (13,750)             -             -           -             -    (13,750)             -             -    (13,750) 
                 --------  --------  ---------  ----------  ------------  ------------  ----------  ------------  ----------  ------------  ------------  ---------- 
 30 September 
  2022             44,620   594,358   (21,463)   1,026,989        80,060         9,650           -        15,402   1,749,616       220,000        24,293   1,993,909 
                 ========  ========  =========  ==========  ============  ============  ==========  ============  ==========  ============  ============  ========== 
 
   F.           Notes 

F.1 Reconciliation of Interim Income Statement for the nine months ended 30 September 2023 between the statutory and underlying basis

 
 EUR million                                         Underlying   Other   Statutory 
                                                        basis               basis 
 Net interest income                                        572       -         572 
                                                    ===========  ======  ========== 
 Net fee and commission income                              135       -         135 
                                                    ===========  ======  ========== 
 Net foreign exchange gains and net gains 
  on financial instruments                                   29       -          29 
                                                    ===========  ======  ========== 
 Net gains on derecognition of financial 
  assets measured at amortised cost                           -       6           6 
                                                    ===========  ======  ========== 
 Net insurance result*                                       38       -          38 
                                                    ===========  ======  ========== 
 Net gains from revaluation and disposal 
  of investment properties and on disposal 
  of stock of properties                                      7       -           7 
                                                    ===========  ======  ========== 
 Other income                                                15       -          15 
                                                    -----------  ------  ---------- 
 Total income                                               796       6         802 
                                                    ===========  ======  ========== 
                                                          (27 8    (2 2       ( 300 
 Total expenses                                               )       )           ) 
                                                    -----------  ------  ---------- 
 Operating profit                                          5 18    (16)        50 2 
                                                    ===========  ======  ========== 
 Loan credit losses                                        (44)      44           - 
                                                    ===========  ======  ========== 
 Impairment of other financial and non-financial 
  assets                                                   (38)      38           - 
                                                    ===========  ======  ========== 
 Provisions for litigation, claims, regulatory 
  and other matters (net of reversals)                     (20)      20           - 
                                                    ===========  ======  ========== 
 Credit losses on financial assets and impairment 
  net of reversals of non-financial assets                    -    (88)        (88) 
                                                    ===========  ======  ========== 
 Profit before tax and non-recurring items                 41 6     (2)        41 4 
                                                    ===========  ======  ========== 
 Tax                                                       (63)       -        (63) 
                                                    ===========  ======  ========== 
 Profit attributable to non-controlling interests           (2)       -         (2) 
                                                    ===========  ======  ========== 
 Profit after tax and before non-recurring 
  items (attributable to the owners of the 
  Company)                                                 35 1     (2)        3 49 
                                                    ===========  ======  ========== 
 Advisory and other transformation costs 
  - organic                                                 (2)       2           - 
                                                    -----------  ------  ---------- 
 Profit after tax (attributable to the owners 
  of the Company)                                          3 49       -        3 49 
                                                    ===========  ======  ========== 
 
 

* Net insurance result per underlying basis comprises the aggregate of captions 'Net insurance finance income/( expense) and net reinsurance finance income/(expense)', 'Net insurance service result' and 'Net reinsurance service result' per the statutory basis.

The reclassification differences between the statutory basis and the underlying basis are explained below:

-- Net gains on loans and advances to customers at FVPL (30 September 2023: nil) included in 'Loan credit losses' under the underlying basis are included in 'Net gains/(losses) on financial instruments' under the statutory basis. Their classification under the underlying basis is done to align their presentation with the loan credit losses on loans and advances to customers at amortised cost.

-- ' Net gains on derecognition of financial assets measured at amortised cost ' of approximately EUR6 million under the statutory basis comprise net gains on derecognition of loans and advances to customers included in 'Loan credit losses' under the underlying basis as to align their presentation with the loan credit losses on loans and advances to customers.

-- Provisions for litigation, claims, regulatory and other matters amounting to EUR20 million presented within 'Operating profit before credit losses and impairment' under the statutory basis, are presented under the underlying basis in conjunction with loan credit losses and impairments.

-- Advisory and other restructuring costs of approximately EUR2 million included in 'Other operating expenses' under the statutory basis are separately presented under the underlying basis since they comprise mainly fees to external advisors in relation to the transformation programme and other strategic projects of the Group.

-- 'Credit losses on financial assets' and 'Impairment net of reversals on non-financial assets' under the statutory basis include: i) credit losses to cover credit risk on loans and advances to customers of EUR51 million, which are included in 'Loan credit losses' under the underlying basis, and ii) credit losses of other financial assets of EUR6 million and impairment net of reversals of non-financial assets of EUR31 million, which are included in 'Impairment of other financial and non-financial assets' under the underlying basis, as to be presented separately from loan credit losses.

   F.           Notes (continued) 
   F.2         Customer deposits 

The analysis of customer deposits is presented below:

 
                         30 September   31 December 
                             2023           2022 
                        -------------  ------------ 
 By type of deposit         EUR000        EUR000 
                        -------------  ------------ 
                              10,3 76 
 Demand                         , 781    10,561,724 
                        -------------  ------------ 
 Savings                    2,933,744     2,840,346 
                        -------------  ------------ 
                               5,9 56 
 Time or notice                 , 620     5,596,249 
                        -------------  ------------ 
                           19,267,145    18,998,319 
                        =============  ============ 
 By geographical area 
                        -------------  ------------ 
 Cyprus                    13,439,298    13,019,109 
                        -------------  ------------ 
 Greece                     1,841,915     1,933,771 
                        -------------  ------------ 
 United Kingdom               678,061       706,233 
                        -------------  ------------ 
 United States                170,306       178,962 
                        -------------  ------------ 
 Germany                      127,612       168,785 
                        -------------  ------------ 
 Romania                       62,856        69,514 
                        -------------  ------------ 
 Russia                       606,593       700,465 
                        -------------  ------------ 
 Ukraine                      297,038       290,050 
                        -------------  ------------ 
 Belarus                       75,568        83,299 
                        -------------  ------------ 
 Other countries            1,967,898     1,848,131 
                        -------------  ------------ 
                           19,267,145    18,998,319 
                        =============  ============ 
 
 

Deposits by geographical area are based on the country of passport of the Ultimate Beneficial Owner.

 
                                       30 September   31 December 
                                           2023           2022 
 By currency                              EUR000        EUR000 
                                      -------------  ------------ 
 Euro                                    17,354,605    17,067,299 
                                      -------------  ------------ 
 US Dollar                                1,529,637     1,529,548 
                                      -------------  ------------ 
 British Pound                              318,810       333,458 
                                      -------------  ------------ 
 Russian Rouble                               1,470         3,466 
                                      -------------  ------------ 
 Swiss Franc                                  7,986        11,796 
                                      -------------  ------------ 
 Other currencies                            54,637        52,752 
                                      -------------  ------------ 
                                         19,267,145    18,998,319 
 By customer sector 
                                      -------------  ------------ 
      Corporate and Large corporate       1,984,991     1,915,300 
                                      -------------  ------------ 
      International corporate               138,589       139,898 
                                      -------------  ------------ 
      SMEs                                1,006,880     1,007,555 
                                      -------------  ------------ 
      Retail                             11,670,190    11,333,783 
                                      -------------  ------------ 
      Restructuring 
                                      -------------  ------------ 
      - Corporate                            14,700        16,017 
                                      -------------  ------------ 
      - SMEs                                  6,993         6,375 
                                      -------------  ------------ 
      - Retail other                         11,866        10,152 
                                      -------------  ------------ 
      Recoveries 
                                      -------------  ------------ 
      - Corporate                             1,060         1,262 
                                      -------------  ------------ 
      International business unit         3,861,918     3,957,050 
                                      -------------  ------------ 
      Wealth management                     569,958       610,927 
                                      -------------  ------------ 
                                         19,267,145    18,998,319 
                                      =============  ============ 
 
   F.           Notes (continued) 
   F.3         Loans and advances to customers 
 
                                                         30 September   31 December 
                                                             2023           2022 
                                                            EUR000        EUR000 
                                                        -------------  ------------ 
 Gross loans and advances to customers at amortised 
  cost                                                      9,894,927     9,917,335 
                                                        -------------  ------------ 
 Allowance for ECL of loans and advances to customers       (190,234)     (178,442) 
                                                        -------------  ------------ 
                                                            9,704,693     9,738,893 
                                                        -------------  ------------ 
 Loans and advances to customers measured at 
  FVPL                                                        205,762       214,359 
                                                        -------------  ------------ 
                                                            9,910,455     9,953,252 
                                                        =============  ============ 
 
 
   F.4         Credit risk concentration of loans and advances to customers 

The credit risk concentration, which is based on industry (economic activity) and business line, as well as the geographical concentration, is presented below.

The geographical concentration, for credit risk concentration purposes, is based on the Group's Country Risk Policy, which is followed for monitoring the Group's exposures, in accordance with which exposures are analysed by country of risk based on the country of residency for individuals and the country of registration for companies.

 
 30 September            Cyprus     Greece     United    Russia     Other        Gross 
  2023                                         Kingdom             countries    loans at 
                                                                                amortised 
                                                                                  cost 
 By economic 
  activity               EUR000     EUR000     EUR000    EUR000     EUR000       EUR000 
                       ----------  --------  ---------  -------  -----------  ----------- 
 Trade                    919,670       322         39        -       15,212      935,243 
                       ----------  --------  ---------  -------  -----------  ----------- 
 Manufacturing            296,285    44,022         94        -       23,508      363,909 
                       ----------  --------  ---------  -------  -----------  ----------- 
 Hotels and catering      934,001    26,954     36,864        -       39,865    1,037,684 
                       ----------  --------  ---------  -------  -----------  ----------- 
 Construction             511,802   8 , 831         14        -          348      520,995 
                       ----------  --------  ---------  -------  -----------  ----------- 
 Real estate              918,931   101,234      1,939        -       51,749    1,073,853 
                       ----------  --------  ---------  -------  -----------  ----------- 
 Private individuals    4,535,036    10,384     59,856   13,399       49,679    4,668,354 
                       ----------  --------  ---------  -------  -----------  ----------- 
 Professional 
  and other services      503,535       550      5,241      312       41,950      551,588 
                       ----------  --------  ---------  -------  -----------  ----------- 
 Shipping                  22,410         3          -        -      226,465      248,878 
                       ----------  --------  ---------  -------  -----------  ----------- 
 Other sectors            466,865         1          -        2       27,555      494,423 
                       ----------  --------  ---------  -------  -----------  ----------- 
                        9,108,535   192,301    104,047   13,713      476,331    9,894,927 
                       ==========  ========  =========  =======  =========== 
 
 
   F.           Notes (continued) 
   F.4         Credit risk concentration of loans and advances to customers (continued) 
 
 30 September            Cyprus     Greece     United    Russia     Other          Gross 
  2023                                         Kingdom             countries       loans 
                                                                                at amortised 
                                                                                    cost 
 By business 
  line                   EUR000     EUR000     EUR000    EUR000     EUR000        EUR000 
                       ----------  --------  ---------  -------  -----------  -------------- 
 Corporate and 
  Large corporate       3,361,298    28,076         97      311          184       3,389,966 
                       ----------  --------  ---------  -------  -----------  -------------- 
 International 
  corporate               120,718   157,522     43,632        -      420,945         742,817 
                       ----------  --------  ---------  -------  -----------  -------------- 
 SMEs                     962,748       517      1,196        -        2,344         966,805 
                       ----------  --------  ---------  -------  -----------  -------------- 
 Retail 
                       ----------  --------  ---------  -------  -----------  -------------- 
 - housing              3,324,919     2,397     29,623       87       17,672       3,374,698 
                       ----------  --------  ---------  -------  -----------  -------------- 
 - consumer, credit 
  cards and other         943,249       766        507        -          786         945,308 
                       ----------  --------  ---------  -------  -----------  -------------- 
 Restructuring 
                       ----------  --------  ---------  -------  -----------  -------------- 
 - corporate               51,716         -        627        -            -          52,343 
                       ----------  --------  ---------  -------  -----------  -------------- 
 - SMEs                    35,136         -        494       71            -          35,701 
                       ----------  --------  ---------  -------  -----------  -------------- 
 - retail housing          56,959         -      2,659      157          100          59,875 
                       ----------  --------  ---------  -------  -----------  -------------- 
 - retail other            19,889        25          3        -           22          19,939 
                       ----------  --------  ---------  -------  -----------  -------------- 
 Recoveries 
                       ----------  --------  ---------  -------  -----------  -------------- 
 - corporate                7,163         -        172      169          975           8,479 
                       ----------  --------  ---------  -------  -----------  -------------- 
 - SMEs                    14,759         1        919    2,056        1,163          18,898 
                       ----------  --------  ---------  -------  -----------  -------------- 
 - retail housing          54,552       202     15,847    2,498        7,184          80,283 
                       ----------  --------  ---------  -------  -----------  -------------- 
 - retail other            28,811         7      1,173      227          255          30,473 
                       ----------  --------  ---------  -------  -----------  -------------- 
 International 
  business unit            87,701     1,630      7,005    8,137       19,383         123,856 
                       ----------  --------  ---------  -------  -----------  -------------- 
 Wealth management         38,917     1,158         93        -        5,318          45,486 
                       ----------  --------  ---------  -------  -----------  -------------- 
                        9,108,535   192,301    104,047   13,713      476,331       9,894,927 
                       ==========  ========  =========  =======  ===========  ============== 
 
 31 December             Cyprus     Greece     United    Russia     Other          Gross 
  20 22                                        Kingdom             countries       loans 
                                                                                at amortised 
                                                                                    cost 
 By economic 
  activity               EUR000     EUR000     EUR000    EUR000     EUR000        EUR000 
                       ----------  --------  ---------  -------  -----------  -------------- 
 Trade                    922,093       384         37        -           35         922,549 
                       ----------  --------  ---------  -------  -----------  -------------- 
 Manufacturing            323,074    44,978          -        -       27,943         395,995 
                       ----------  --------  ---------  -------  -----------  -------------- 
 Hotels and catering      928,346    16,565     35,614        -       40,086       1,020,611 
                       ----------  --------  ---------  -------  -----------  -------------- 
 Construction             545,421     8,955         23        1        1,985         556,385 
                       ----------  --------  ---------  -------  -----------  -------------- 
 Real estate              978,708    94,823      1,866        -       51,617       1,127,014 
                       ----------  --------  ---------  -------  -----------  -------------- 
 Private individuals    4,496,081    11,146     73,120   19,103       54,985       4,654,435 
                       ----------  --------  ---------  -------  -----------  -------------- 
 Professional 
  and other services      551,269       980      5,311      313       37,830         595,703 
                       ----------  --------  ---------  -------  -----------  -------------- 
 Shipping                  13,338         -          -        -      173,830         187,168 
                       ----------  --------  ---------  -------  -----------  -------------- 
 Other sectors            427,535         2          -        3       29,935         457,475 
                       ----------  --------  ---------  -------  -----------  -------------- 
                        9,185,865   177,833    115,971   19,420      418,246       9,917,335 
                       ==========  ========  =========  =======  ===========  ============== 
 
 
   F.           Notes (continued) 
   F.4         Credit risk concentration of loans and advances to customers (continued) 
 
 31 December            Cyprus     Greece     United    Russia     Other          Gross 
  2022                                        Kingdom             countries       loans 
                                                                               at amortised 
                                                                                   cost 
 By business 
  line                  EUR000     EUR000     EUR000    EUR000     EUR000        EUR000 
                      ----------  --------  ---------  -------  -----------  -------------- 
 Corporate and 
  Large corporate      3,380,542    17,781         50      312          102       3,398,787 
                      ----------  --------  ---------  -------  -----------  -------------- 
 International 
  corporate              139,813   152,143     42,327        -      351,025         685,308 
                      ----------  --------  ---------  -------  -----------  -------------- 
 SMEs                  1,021,950     1,036      1,451        -        4,174       1,028,611 
                      ----------  --------  ---------  -------  -----------  -------------- 
 Retail 
                      ----------  --------  ---------  -------  -----------  -------------- 
 - housing             3,272,253     2,450     36,839      186      18, 906       3,330,634 
                      ----------  --------  ---------  -------  -----------  -------------- 
 - consumer, credit 
  cards and other        885,558       856        576        1         90 5         887,896 
                      ----------  --------  ---------  -------  -----------  -------------- 
 Restructuring 
                      ----------  --------  ---------  -------  -----------  -------------- 
 - corporate              66,151         -        869        -          932          67,952 
                      ----------  --------  ---------  -------  -----------  -------------- 
 - SMEs                   48,027         -        432      158          384          49,001 
                      ----------  --------  ---------  -------  -----------  -------------- 
 - retail housing         70,283       104      1,841      291          114          72,633 
                      ----------  --------  ---------  -------  -----------  -------------- 
 - retail other           24,093        16         21      192           21          24,343 
                      ----------  --------  ---------  -------  -----------  -------------- 
 Recoveries 
                      ----------  --------  ---------  -------  -----------  -------------- 
 - corporate              19,063         -        452      172           32          19,719 
                      ----------  --------  ---------  -------  -----------  -------------- 
 - SMEs                   26,150         -      1,117    2,664        1,774          31,705 
                      ----------  --------  ---------  -------  -----------  -------------- 
 - retail housing         69,790       260     19,778    3,431       9, 736         102,995 
                      ----------  --------  ---------  -------  -----------  -------------- 
 - retail other           31,967        12      1,265       49          337          33,630 
                      ----------  --------  ---------  -------  -----------  -------------- 
 International 
  business unit           90,652     1,722      8,953   11,964      24, 583         137,874 
                      ----------  --------  ---------  -------  -----------  -------------- 
 Wealth management        39,573     1,453          -        -        5,221          46,247 
                      ----------  --------  ---------  -------  -----------  -------------- 
                       9,185,865   177,833    115,971   19,420      418,246       9,917,335 
                      ==========  ========  =========  =======  ===========  ============== 
 
 

The loans and advances to customers include lending exposures in Cyprus with collaterals in Greece with a carrying value as at 30 September 2023 of EUR 132,553 thousand (31 December 2022: EUR106,701 thousand).

The loans and advances to customers reported within 'Other countries' as at 30 September 2023 include exposures of EUR1 . 8 million in Ukraine (31 December 2022: EUR2 . 6 million).

   F.           Notes (continued) 
   F.5         Analysis of loans and advances to customers by stage 

The following tables present the Group's gross loans and advances to customers at amortised cost by staging and by geographical analysis (based on the country in which the loans are managed).

 
 30 September 2023                           Stage       Stage      Stage     POCI       Total 
                                               1           2          3 
                                            EUR000      EUR000     EUR000    EUR000     EUR000 
                                          ----------  ----------  --------  --------  ---------- 
 Gross loans at amortised cost 
  before residual fair value adjustment 
  on initial recognition                   8,140,690   1,387,591   324,192   112,014   9,964,487 
                                          ----------  ----------  --------  --------  ---------- 
 Residual fair value adjustment 
  on initial recognition                    (60,284)     (7,827)      (59)   (1,390)    (69,560) 
                                          ----------  ----------  --------  --------  ---------- 
 Gross loans at amortised cost             8,080,406   1,379,764   324,133   110,624   9,894,927 
                                          ==========  ==========  ========  ========  ========== 
 Cyprus                                    8,080,222   1,379,764   323,626   110,624   9,894,236 
                                          ----------  ----------  --------  --------  ---------- 
 Other countries                                 184           -       507         -         691 
                                          ----------  ----------  --------  --------  ---------- 
                                           8,080,406   1,379,764   324,133   110,624   9,894,927 
                                          ==========  ==========  ========  ========  ========== 
 
 
 31 December 2022                            Stage       Stage      Stage     POCI       Total 
                                               1           2          3 
                                            EUR000      EUR000     EUR000    EUR000      EUR000 
                                          ----------  ----------  --------  --------  ----------- 
 Gross loans at amortised cost 
  before residual fair value adjustment 
  on initial recognition                   7,931,511   1,586,488   372,821   115,544   10,006,364 
                                          ----------  ----------  --------  --------  ----------- 
 Residual fair value adjustment 
  on initial recognition                    (64,255)    (20,885)   (1,803)   (2,086)     (89,029) 
                                          ----------  ----------  --------  --------  ----------- 
 Gross loans at amortised cost             7,867,256   1,565,603   371,018   113,458    9,917,335 
                                          ==========  ==========  ========  ========  =========== 
 Cyprus                                    7,867,037   1,565,603   368,922   113,458    9,915,020 
                                          ----------  ----------  --------  --------  ----------- 
 Other countries                                 219           -     2,096         -        2,315 
                                          ----------  ----------  --------  --------  ----------- 
                                           7,867,256   1,565,603   371,018   113,458    9,917,335 
                                          ==========  ==========  ========  ========  =========== 
 
 
   F.           Notes (continued) 
   F.5         Analysis of loans and advances to customers by stage (continued) 

The following tables present the Group's gross loans and advances to customers at amortised cost by stage and by business line concentration:

 
 30 September 2023                  Stage       Stage      Stage     POCI       Total 
                                      1           2          3 
 By business line                  EUR000      EUR000     EUR000    EUR000     EUR000 
                                 ----------  ----------  --------  --------  ---------- 
 Corporate and Large corporate    2,597,281     669,211    82,170    41,304   3,389,966 
                                 ----------  ----------  --------  --------  ---------- 
 International corporate            735,542       7,216        39        20     742,817 
                                 ----------  ----------  --------  --------  ---------- 
 SMEs                               836,601     117,865     3,873     8,466     966,805 
                                 ----------  ----------  --------  --------  ---------- 
 Retail 
                                 ----------  ----------  --------  --------  ---------- 
 - housing                        2,957,665     381,284    24,658    11,091   3,374,698 
                                 ----------  ----------  --------  --------  ---------- 
 - consumer, credit cards and 
  other                             792,916     127,547    10,712    14,133     945,308 
                                 ----------  ----------  --------  --------  ---------- 
 Restructuring 
                                 ----------  ----------  --------  --------  ---------- 
 - corporate                          3,800      19,439    19,062    10,042      52,343 
                                 ----------  ----------  --------  --------  ---------- 
 - SMEs                               9,167      10,997    13,063     2,474      35,701 
                                 ----------  ----------  --------  --------  ---------- 
 - retail housing                     4,444      16,172    37,208     2,051      59,875 
                                 ----------  ----------  --------  --------  ---------- 
 - retail other                       2,362       3,079    13,733       765      19,939 
                                 ----------  ----------  --------  --------  ---------- 
 Recoveries 
                                 ----------  ----------  --------  --------  ---------- 
 - corporate                              -           -     7,330     1,149       8,479 
                                 ----------  ----------  --------  --------  ---------- 
 - SMEs                                   -           -    17,270     1,628      18,898 
                                 ----------  ----------  --------  --------  ---------- 
 - retail housing                         -           -    69,225    11,058      80,283 
                                 ----------  ----------  --------  --------  ---------- 
 - retail other                          71           -    24,659     5,743      30,473 
                                 ----------  ----------  --------  --------  ---------- 
 International business unit         99,005      23,564     1,125       162     123,856 
                                 ----------  ----------  --------  --------  ---------- 
 Wealth management                   41,552       3,390         6       538      45,486 
                                 ----------  ----------  --------  --------  ---------- 
                                  8,080,406   1,379,764   324,133   110,624   9,894,927 
                                 ==========  ==========  ========  ========  ========== 
 
 
 31 December 2022                      Stage       Stage      Stage     POCI       Total 
                                         1           2          3 
    By business line                  EUR000      EUR000     EUR000    EUR000     EUR000 
                                    ----------  ----------  --------  --------  ---------- 
    Corporate and Large corporate    2,502,630     807,282    54,259    34,616   3,398,787 
                                    ----------  ----------  --------  --------  ---------- 
    International corporate            685,099         150        35        24     685,308 
                                    ----------  ----------  --------  --------  ---------- 
    SMEs                               825,123     189,825     3,299    10,364   1,028,611 
                                    ----------  ----------  --------  --------  ---------- 
    Retail 
                                    ----------  ----------  --------  --------  ---------- 
    - housing                        2,982,436     305,714    30,071    12,413   3,330,634 
                                    ----------  ----------  --------  --------  ---------- 
    - consumer, credit cards and 
     other                             704,959     152,815    14,376    15,746     887,896 
                                    ----------  ----------  --------  --------  ---------- 
    Restructuring 
                                    ----------  ----------  --------  --------  ---------- 
    - corporate                          2,842      34,246    20,689    10,175      67,952 
                                    ----------  ----------  --------  --------  ---------- 
    - SMEs                              12,643      10,603    23,374     2,381      49,001 
                                    ----------  ----------  --------  --------  ---------- 
    - retail housing                     5,168      22,018    42,155     3,292      72,633 
                                    ----------  ----------  --------  --------  ---------- 
    - retail other                       1,713       5,364    16,237     1,029      24,343 
                                    ----------  ----------  --------  --------  ---------- 
    Recoveries 
                                    ----------  ----------  --------  --------  ---------- 
    - corporate                              -           -    18,403     1,316      19,719 
                                    ----------  ----------  --------  --------  ---------- 
    - SMEs                                   -           -    29,339     2,366      31,705 
                                    ----------  ----------  --------  --------  ---------- 
    - retail housing                         -           -    88,956    14,039     102,995 
                                    ----------  ----------  --------  --------  ---------- 
    - retail other                         108           -    28,569     4,953      33,630 
                                    ----------  ----------  --------  --------  ---------- 
    International business unit        104,539      31,934     1,254       147     137,874 
                                    ----------  ----------  --------  --------  ---------- 
    Wealth management                   39,996       5,652         2       597      46,247 
                                    ----------  ----------  --------  --------  ---------- 
                                     7,867,256   1,565,603   371,018   113,458   9,917,335 
                                    ==========  ==========  ========  ========  ========== 
 
   F.           Notes (continued) 
   F.6         Credit losses to cover credit risk on loans and advances to customers 
 
                                                   Nine months ended 
                                                      30 September 
                                                    2023       2022 
                                                 ----------  -------- 
                                                   EUR000     EUR000 
                                                 ----------  -------- 
 Impairment loss net of reversals on loans and 
  advances to customers                              62,374    49,101 
                                                 ----------  -------- 
 Recoveries of loans and advances to customers 
  previously written off                           (10,310)   (9,392) 
                                                 ----------  -------- 
 Changes in expected cash flows                     (2,272)     6,221 
                                                 ----------  -------- 
 Financial guarantees and commitments                   540     (998) 
                                                 ----------  -------- 
                                                     50,332    44,932 
                                                 ==========  ======== 
 
 

The movement in ECL of loans and advances to customers, (30 September 2022: including ECL for the loans and advances to customers held for sale), and the analysis of the balance by stage is as follows:

 
                                                      Nine months ended 
                                                         30 September 
                                                       2023       2022 
                                                    ---------  ---------- 
                                                      EUR000     EUR000 
                                                    ---------  ---------- 
 1 January                                            178,442     591,417 
                                                    ---------  ---------- 
 Foreign exchange and other adjustments                    35       3,718 
                                                    ---------  ---------- 
 Write offs                                          (54,260)   (180,187) 
                                                    ---------  ---------- 
 Interest (provided) not recognised in the income 
  statement                                             3,643      14,466 
                                                    ---------  ---------- 
 Disposal of Sinope portfolio                               -     (5,191) 
                                                    ---------  ---------- 
 Charge for the period                                 62,374      49,101 
                                                    ---------  ---------- 
 30 September                                         190,234     473,324 
                                                    =========  ========== 
 Stage 1                                               24,473      17,871 
                                                    ---------  ---------- 
 Stage 2                                               35,462      26,826 
                                                    ---------  ---------- 
 Stage 3                                              110,966     370,194 
                                                    ---------  ---------- 
 POCI                                                  19,333      58,433 
                                                    ---------  ---------- 
 30 September                                         190,234     473,324 
                                                    =========  ========== 
 

As at 30 September 2022 the allowance for ECL, included above, for loans and advances to customers held for sale amounted EUR300,731 thousand. There were no loans and advances to customers classified as held for sale as at 30 September 2023.

The charge for the period on loans and advances to customers , (30 September 2022: including charge for the loans and advances to customers held for sale), by stage is presented in the table below:

 
             Nine months ended 
                30 September 
              2023       2022 
           ---------  --------- 
             EUR000     EUR000 
           ---------  --------- 
 Stage 1     (5,242)    (4,183) 
           ---------  --------- 
 Stage 2      16,485      1,200 
           ---------  --------- 
 Stage 3      51,131     52,084 
           ---------  --------- 
              62,374     49,101 
           =========  ========= 
 

During the nine months ended 30 September 2023 the total non--contractual write--offs recorded by the Group amounted to EUR39,663 thousand ( nine months ended 30 September 2022: EUR128,264 thousand). The contractual amount outstanding on financial assets that were written off during the nine months ended 30 September 2023 and that are still subject to enforcement activity is EUR491,976 thousand (31 December 2022: EUR972,621 thousand).

   F.           Notes (continued) 
   F.6         Credit losses to cover credit risk on loans and advances to customers (continued) 

Assumptions have been made about the future changes in property values, as well as the timing for the realisation of collateral, taxes and expenses on the repossession and subsequent sale of the collateral as well as any other applicable haircuts. Indexation has been used as the basis to estimate updated market values of properties, supplemented by management judgement where necessary, given the difficulty in differentiating between short-term impacts and long-term structural changes and the shortage of market evidence for comparison purposes. Assumptions were made on the basis of a macroeconomic scenario for future changes in property prices and qualitative adjustments or overlays were applied to the projected future property value increases to restrict the level of future property price growth to 0% for all scenarios for loans and advances to customers which are secured by property collaterals.

At 30 September 2023 the weighted average haircut (including liquidity haircut and selling expenses) used in the collectively assessed provision calculation for loans and advances to customers is approximately 32% under the baseline scenario (31 December 2022: approximately 32%).

The timing of recovery from real estate collaterals used in the collectively assessed provision calculation for loans and advances to customers has been estimated to be on average seven years under the baseline scenario (31 December 2022: average seven years).

For the calculation of individually assessed provisions, the timing of recovery of collaterals as well as the haircuts used are based on the specific facts and circumstances of each case. For specific cases judgement may also be exercised over staging during the individual assessment.

The above assumptions are also influenced by the ongoing regulatory dialogue the Group maintains with its lead regulator, the ECB, and other regulatory guidance and interpretations issued by various regulatory and industry bodies such as the ECB and the EBA, which provide guidance and expectations as to relevant definitions and the treatment/classification of certain parameters/assumptions used in the estimation of provisions.

Any changes in these assumptions or differences between assumptions made and actual results could result in significant changes in the estimated amount of expected credit losses of loans and advances to customers.

Overlays in the context of current economic conditions

The two overlays introduced in 2022 in response to uncertainties from the consequences of the Ukrainian crisis, in the collectively assessed population for exposures that were considered to be the most vulnerable to the implications of the crisis, continued to be in effect during the nine months ended 30 September 2023. These were introduced to address the increased uncertainties from the geopolitical instability, trade restrictions, disruptions in the global supply chains, increases in the energy prices, the continuously rising interest rates environment and their potential negative impact on the domestic cost of living. The impact on the ECL from the application of these overlays was approximately EUR3.5 million release for the nine months ended 30 September 2023 (following an update of the assessment of the sectors classified as High Risk and/or Early Warning) and a net transfer of EUR25 million loans from Stage 1 to Stage 2 as at 30 September 2023.

Specifically, the first overlay relates to private individuals that are expected to be affected by the increased cost of living in order to reflect the future vulnerabilities to inflation, where a scenario with higher percentage increase is applied for the cost of living. A one-notch downgrade is applied to the identified portfolio, reflecting the expected impact of inflation to their credit quality. The second overlay relates to sectors that have been classified as High Risk or Early Warning to reflect the expected Gross Value Added (GVA) outlook of these sectors, where this has deteriorated. Specifically, the sector risk classification is carried out by comparing the projected GVA outlook of each sector with its past performance (intrinsic) and its performance vis-a-vis other sectors (systemic). In cases where both systemic and intrinsic indicators are found to have deteriorated, the relevant sector is classified as 'High Risk', whereas if only one of the two has deteriorated, then the sector is classified as 'Early Warning'. A one-notch downgrade is applied to 'Early Warning' sectors whereas for 'High Risk' sectors a more severe downgrade is applied accordingly.

   F.           Notes (continued) 
   F.6         Credit losses to cover credit risk on loans and advances to customers (continued) 

In addition, the overlay on the probability of default (PD), introduced in the fourth quarter of 2022 to address specifically the high inflation environment affecting the economy, continued to be in effect during the nine months ended 30 September 2023. With this overlay the PDs were floored to the maximum of 2018/2019 level on the basis that these years are considered as closer to a business-as-usual environment in terms of default rates. The impact on the ECL from the application of this overlay was EUR7.2 million charge for the nine months ended 30 September 2023, as a result of multiple components including updated ratings, macro variable inputs, PD and thresholds calibrations and stage migrations.

In addition, in the nine months ended 30 September 2023, for the LGD parameter, the overlay has been integrated through reduced curability period for Stage 2 and Stage 3 exposures (i.e., the maximum curability period considered for a customer has been reduced). The impact on the ECL was EUR8.7 million charge for the nine months ended 30 September 2023.

The Group has exercised critical judgement on a best effort basis, to consider all reasonable and supportable information available at the time of the assessment of the ECL allowance as at 30 September 2023. The Group will continue to evaluate the ECL allowance and the related economic outlook each quarter, so that any changes arising from the uncertainty on the macroeconomic outlook and geopolitical developments, are timely captured.

Portfolio segmentation

The individual assessment is performed not only for individually significant assets but also for other exposures meeting specific criteria determined by management. The selection criteria for the individually assessed exposures are based on management judgement and are reviewed on a quarterly basis by the Risk Management Division and are adjusted or enhanced, if deemed necessary. The selection criteria were further enhanced in 2022 to include significant exposures to customers with passport of origin or residency in Russia, Ukraine or Belarus and/or business activity within these countries.

   F.7         Rescheduled loans and advances to customers 

The below table presents the Group's forborne loans and advances to customers by staging.

 
               30 September   31 December 
                   2023           2022 
                  EUR000        EUR000 
              -------------  ------------ 
    Stage 1               -             - 
              -------------  ------------ 
    Stage 2         443,265       857,356 
              -------------  ------------ 
    Stage 3         177,587       215,730 
              -------------  ------------ 
    POCI             22,815        33,212 
              -------------  ------------ 
                    643,667     1,106,298 
              =============  ============ 
 
 
   F.8         Pending litigation, claims, regulatory and other matters 
 
The Group, in the ordinary course of business, is involved in various 
 disputes and legal proceedings and is subject to enquiries and examinations, 
 requests for information, audits, investigations, legal and other 
 proceedings by regulators, governmental and other public bodies, 
 actual and threatened, relating to the suitability and adequacy of 
 advice given to clients or the absence of advice, lending and pricing 
 practices, selling practices and disclosure requirements, record 
 keeping, filings and a variety of other matters. In addition, as 
 a result of the deterioration of the Cypriot economy and banking 
 sector in 2012 and the subsequent restructuring of BOC PCL in 2013 
 as a result of the bail-in Decrees, BOC PCL is subject to a large 
 number of proceedings and investigations that either precede or result 
 from the events that occurred during the period of the bail--in Decrees. 
 There are also situations where the Group may enter into a settlement 
 agreement. This may occur only if such settlement is in BOC PCL's 
 interest (such settlement does not constitute an admission of wrongdoing) 
 and only takes place after obtaining legal advice and all approvals 
 by the appropriate bodies of management. 
Provisions have been recognised for those cases where the Group is 
 able to estimate probable losses. Any provision recognised does not 
 constitute an admission of wrongdoing or legal liability. While the 
 outcome of these matters is inherently uncertain, management believes 
 that, based on the information available to it, appropriate provisions 
 have been made in respect of legal proceedings, regulatory and other 
 matters as at 30 September 2023 and hence it is not believed that 
 such matters, when concluded, will have a material impact upon the 
 financial position of the Group. Details on the material ongoing 
 cases are disclosed within the 2023 Interim Financial Report. 
 
   F.           Notes (continued) 
   F.9         IFRS 17 'Insurance Contracts' 

Overview

On 1 January 2023 the Group adopted IFRS 17 'Insurance Contracts' (IFRS 17) and as required by the standard, the Group applied the requirements retrospectively with comparative information restated from the transition date, 1 January 2022 as further explained in the 'Transition application' section below.

IFRS 17 is a comprehensive new accounting standard for insurance contracts which replaces IFRS 4 Insurance Contracts. In contrast to the requirements in IFRS 4, IFRS 17 provides a comprehensive model (the general measurement model or 'GMM') for insurance contracts, supplemented by the variable fee approach ('VFA') for contracts with direct participation features that are substantially investment-related service contracts, and the premium allocation approach ('PAA') mainly for short duration insurance contracts. The main features of the new accounting standard for insurance contracts are the following:

i. The measurement of the present value of future cash flows, incorporating an explicit risk adjustment, remeasured every reporting period (the fulfilment cash flows)

ii. A Contractual Service Margin (CSM) that is equal and opposite to any day one gain in the fulfilment cash flows of a group of contracts. The CSM represents the unearned profitability of the insurance contracts and is recognised in profit or loss over the service period (i.e., the coverage period)

iii. Certain changes in the expected present value of future cash flows are adjusted against the CSM and thereby recognised in profit or loss over the remaining contractual service period

iv. The recognition of insurance revenue and insurance service expenses in the consolidated income statement is based on the concept of services provided during the period

v. Insurance service result (earned revenue less incurred claims) is presented separately from the insurance finance income or expense

vi. Extensive disclosures to provide information on the recognised amounts from insurance contracts and the nature and extent of the risks arising from these contracts.

Transition application

The standard is applied retrospectively using a fully retrospective approach ('FRA') as if it had always been applied, unless it is impracticable to so, in which case either a modified retrospective approach ('MRA') or a fair value approach ('FVA') can be selected. Impracticability assessments were performed based on the requirements of IFRS 17 and considered the availability of data and systems and the requirement not to apply hindsight within the measurement. Following the completion of impracticability assessments, the Group applied the following approaches:

-- The FRA for all non-life groups of insurance contracts and non-individual life groups of insurance contracts, irrespective of issue date.

   --      The MRA for groups of life insurance contracts issued between 2016 and 2021. 
   --      The FVA for groups of life insurance contracts issued prior to 2016. 
   F.9.1      Transition impact 

On transition on 1 January 2022, consistent with the disclosures in the 2022 Annual Financial Report, the Group's Total Equity and Equity attributable to the owners of the Company were reduced by EUR37,563 thousand, reflecting the aggregate impact of the elimination of the present value of in-force life insurance business asset (PVIF) and the remeasurement of insurance assets and liabilities, both net of associated tax impact. Similarly, adjusting for the impact of IFRS 17 on the profit for the year ended 31 December 2022, the Group's Total Equity and Equity attributable to the owners of the Company at 31 December 2022 as reported under IFRS 4 were reduced by EUR52,104 thousand, as analysed below.

 
                                                                                         At 1 January   At 31 December 
                                                                                             2022            2022 
                                                                                            EUR000          EUR000 
                                                                                        -------------  --------------- 
 IFRS 4 Total Equity                                                                        2,081,227        2,100,670 
                                                                                        -------------  --------------- 
 IFRS 4 Equity attributable to the owners of the Company                                    1,838,793        1,858,370 
                                                                                        -------------  --------------- 
 Removal of PVIF asset                                                                      (129,890)        (115,776) 
                                                                                        -------------  --------------- 
 Contractual service margin                                                                  (43,731)         (41,863) 
                                                                                        -------------  --------------- 
 Removal of IFRS 4 assets and liabilities and recording of IFRS 17 fulfilment cash 
  flows and 
  risk adjustment                                                                             129,255           97,028 
                                                                                        -------------  --------------- 
 Tax effect (including the PVIF tax effect)                                                     7,079            9,601 
                                                                                        -------------  --------------- 
 Other                                                                                          (276)          (1,094) 
                                                                                        -------------  --------------- 
 Total impact of IFRS 17 restatements                                                        (37,563)         (52,104) 
                                                                                        -------------  --------------- 
 IFRS 17 Equity attributable to the owners of the Company                                   1,801,230        1,806,266 
                                                                                        -------------  --------------- 
 IFRS 17 Total Equity                                                                       2,043,664        2,048,566 
                                                                                        =============  =============== 
 
 
   F.           Notes (continued) 
   F.9         IFRS 17 'Insurance Contracts' (continued) 
   F.9.1      Transition impact (continued) 

The reduction of the Group's equity by EUR52,104 thousand as at 31 December 2022 comprises the elimination of the in-force life insurance business asset (PVIF) and the associated deferred tax liability, resulting in a net decrease of EUR101,301 thousand and the remeasurement of insurance assets and liabilities (including the impact of the contractual service margin) resulting in a net increase in equity by EUR49,197 thousand.

On transition on 1 January 2022, the Group's Tangible Equity attributable to the owners of the Company was increased by EUR92,327 thousand. Adjusting for the impact of IFRS 17 on the profit for the year ended 31 December 2022, the Group's Tangible Equity attributable to the owners of the Company as at 31 December 2022 as restated under IFRS 17 was increased by EUR63,672 thousand as analysed below.

 
                                                                                    At 1 January   At 31 December 2022 
                                                                                        2022 
                                                                                       EUR000            EUR000 
                                                                                   -------------  -------------------- 
 IFRS 4 Group's Tangible Equity attributable to the owners of the Company              1,654,759             1,690,048 
                                                                                   -------------  -------------------- 
 Contractual service margin                                                             (43,731)              (41,863) 
                                                                                   -------------  -------------------- 
 Removal of IFRS 4 assets and liabilities and recording of IFRS 17 fulfilment 
  cash flows and 
  risk adjustment                                                                        129,255                97,028 
                                                                                   -------------  -------------------- 
 Tax effect (including the PVIF tax effect)                                                7,079                 9,601 
                                                                                   -------------  -------------------- 
 Other                                                                                     (276)               (1,094) 
                                                                                   -------------  -------------------- 
 Total impact of IFRS 17 restatements                                                     92,327                63,672 
                                                                                   -------------  -------------------- 
 IFRS 17 Group's Tangible Equity attributable to the owners of the Company             1,747,086             1,753,720 
                                                                                   =============  ==================== 
 
   F.           Notes (continued) 
   F.9         IFRS 17 'Insurance Contracts' (continued) 
   F.9.1      Transition impact (continued) 

Consolidated Income Statement for the year ended 31 December 2022 under the statutory basis as restated for IFRS 17 and as previously reported under IFRS 4 is presented below.

 
                                                                                            Year ended 
                                                                                          31 December 2022 
                                                                                IFRS 17               IFRS 4 
                                                                               (restated)    (as previously presented) 
                                                                            -------------  --------------------------- 
                                                                                EUR000                EUR000 
                                                                            -------------  --------------------------- 
 Interest income                                                                  428,849                      428,849 
                                                                            -------------  --------------------------- 
 Income similar to interest income                                                 22,119                       22,119 
                                                                            -------------  --------------------------- 
 Interest expense                                                                (65,721)                     (65,821) 
                                                                            -------------  --------------------------- 
 Expense similar to interest expense                                             (14,840)                     (14,840) 
                                                                            -------------  --------------------------- 
 Net interest income                                                              370,407                      370,307 
                                                                            -------------  --------------------------- 
 Fee and commission income                                                        202,583                      202,583 
                                                                            -------------  --------------------------- 
 Fee and commission expense                                                      (10,299)                     (10,299) 
                                                                            -------------  --------------------------- 
 Net foreign exchange gains                                                        31,291                       31,291 
                                                                            -------------  --------------------------- 
 Net (losses)/ gains on financial instruments                                       (614)                       10,052 
                                                                            -------------  --------------------------- 
 Net gains on derecognition of financial assets measured at amortised cost          5,235                        5,235 
                                                                            -------------  --------------------------- 
 Net insurance finance income/(expense) and net reinsurance finance                 4,075                            - 
 income/(expense) 
                                                                            -------------  --------------------------- 
 Net insurance service result                                                      60,530                            - 
                                                                            -------------  --------------------------- 
 Net reinsurance service result                                                  (20,039)                            - 
                                                                            -------------  --------------------------- 
 Income from assets under insurance and reinsurance contracts                           -                      114,681 
                                                                            -------------  --------------------------- 
 Expenses from liabilities under insurance and reinsurance contracts                    -                     (43,542) 
                                                                            -------------  --------------------------- 
 Net losses from revaluation and disposal of investment properties                  (999)                        (999) 
                                                                            -------------  --------------------------- 
 Net gains on disposal of stock of property                                        13,970                       13,970 
                                                                            -------------  --------------------------- 
 Other income                                                                      16,681                       16,681 
                                                                            -------------  --------------------------- 
 Total operating income                                                           672,821                      709,960 
                                                                            -------------  --------------------------- 
 Staff costs                                                                    (285,154)                    (294,361) 
                                                                            -------------  --------------------------- 
 Special levy on deposits and other levies/ contributions                        (38,492)                     (38,492) 
                                                                            -------------  --------------------------- 
 Provisions for pending litigations, regulatory and other provisions (net 
  of reversals)                                                                  (11,880)                     (11,880) 
                                                                            -------------  --------------------------- 
 Other operating expenses                                                       (157,916)                    (166,365) 
                                                                            -------------  --------------------------- 
 Operating profit before credit losses and impairment                             179,379                      198,862 
                                                                            -------------  --------------------------- 
 Credit losses on financial assets                                               (59,087)                     (59,529) 
                                                                            -------------  --------------------------- 
 Impairment net of reversals on non-financial assets                             (29,549)                     (29,549) 
                                                                            -------------  --------------------------- 
 Profit before tax                                                                 90,743                      109,784 
                                                                            -------------  --------------------------- 
 Income tax                                                                      (31,312)                     (35,812) 
                                                                            -------------  --------------------------- 
 Profit after tax for the year                                                     59,431                       73,972 
                                                                            =============  =========================== 
 Attributable to: 
                                                                            -------------  --------------------------- 
 Owners of the Company                                                             56,565                       71,106 
                                                                            -------------  --------------------------- 
 Non-controlling interests                                                          2,866                        2,866 
                                                                            -------------  --------------------------- 
 Profit for the year                                                               59,431                       73,972 
                                                                            =============  =========================== 
 Basic and diluted profit per share attributable to the owners of the 
  Company (EUR cent)                                                                 12.7                         15.9 
--------------------------------------------------------------------------  =============  =========================== 
 
   F.           Notes (continued) 
   F.9         IFRS 17 'Insurance Contracts' (continued) 
   F.9.1      Transition impact (continued) 

Consolidated Balance Sheet at transition date and at 31 December 2022 as restated under IFRS 17 and as previously reported under IFRS 4 is presented below.

 
                                                                 IFRS 17                          IFRS 4 
                                                                (restated)               (as previously presented) 
                                                          31 December   1 January    31 December 2022   1 January 2022 
                                                              2022         2022 
                                                      ---------------  -----------  -----------------  --------------- 
 Assets                                                    EUR000         EUR000          EUR000            EUR000 
                                                      ---------------  -----------  -----------------  --------------- 
 Cash and balances with central banks                       9,567,258    9,230,883          9,567,258        9,230,883 
                                                      ---------------  -----------  -----------------  --------------- 
 Loans and advances to banks                                  204,811      291,632            204,811          291,632 
                                                      ---------------  -----------  -----------------  --------------- 
 Derivative financial assets                                   48,153        6,653             48,153            6,653 
                                                      ---------------  -----------  -----------------  --------------- 
 Investments at FVPL                                          190,209      199,194            190,209          199,194 
                                                      ---------------  -----------  -----------------  --------------- 
 Investments at FVOCI                                         467,375      748,695            467,375          748,695 
                                                      ---------------  -----------  -----------------  --------------- 
 Investments at amortised cost                              2,046,119    1,191,274          2,046,119        1,191,274 
                                                      ---------------  -----------  -----------------  --------------- 
 Loans and advances to customers                            9,953,252    9,836,405          9,953,252        9,836,405 
                                                      ---------------  -----------  -----------------  --------------- 
 Life insurance business assets attributable to 
  policyholders                                               542,321      551,797            542,321          551,797 
                                                      ---------------  -----------  -----------------  --------------- 
 Prepayments, accrued income and other assets                 609,054      583,777            639,765          616,219 
                                                      ---------------  -----------  -----------------  --------------- 
 Stock of property                                          1,041,032    1,111,604          1,041,032        1,111,604 
                                                      ---------------  -----------  -----------------  --------------- 
 Investment properties                                         85,099      117,745             85,099          117,745 
                                                      ---------------  -----------  -----------------  --------------- 
 Deferred tax assets                                          227,934      265,942            227,521          265,481 
                                                      ---------------  -----------  -----------------  --------------- 
 Property and equipment                                       253,378      252,130            253,378          252,130 
                                                      ---------------  -----------  -----------------  --------------- 
 Intangible assets                                             52,546       54,144            168,322          184,034 
                                                      ---------------  -----------  -----------------  --------------- 
 Non-current assets and disposal groups held for 
  sale                                                              -      358,951                  -          358,951 
                                                      ---------------  -----------  -----------------  --------------- 
 Total assets                                              25,288,541   24,800,826         25,434,615       24,962,697 
                                                      ===============  ===========  =================  =============== 
 Liabilities 
                                                      ---------------  -----------  -----------------  --------------- 
 Deposits by banks                                            507,658      457,039            507,658          457,039 
                                                      ---------------  -----------  -----------------  --------------- 
 Funding from central banks                                 1,976,674    2,969,600          1,976,674        2,969,600 
                                                      ---------------  -----------  -----------------  --------------- 
 Derivative financial liabilities                              16,169       32,452             16,169           32,452 
                                                      ---------------  -----------  -----------------  --------------- 
 Customer deposits                                         18,998,319   17,530,883         18,998,319       17,530,883 
                                                      ---------------  -----------  -----------------  --------------- 
 Insurance liabilities                                        599,992      623,791            679,952          736,201 
                                                      ---------------  -----------  -----------------  --------------- 
 Accruals, deferred income, other liabilities and 
  other provisions                                            379,182      356,697            384,004          361,977 
                                                      ---------------  -----------  -----------------  --------------- 
 Provisions for pending litigation, claims, 
  regulatory and other matters                                127,607      104,108            127,607          104,108 
                                                      ---------------  -----------  -----------------  --------------- 
 Debt securities in issue                                     297,636      302,555            297,636          302,555 
                                                      ---------------  -----------  -----------------  --------------- 
 Subordinated liabilities                                     302,104      340,220            302,104          340,220 
                                                      ---------------  -----------  -----------------  --------------- 
 Deferred tax liabilities                                      34,634       39,817             43,822           46,435 
                                                      ---------------  -----------  -----------------  --------------- 
 Total liabilities                                         23,239,975   22,757,162         23,333,945       22,881,470 
                                                      ---------------  -----------  -----------------  --------------- 
 Equity 
                                                      ---------------  -----------  -----------------  --------------- 
 Share capital                                                 44,620       44,620             44,620           44,620 
                                                      ---------------  -----------  -----------------  --------------- 
 Share premium                                                594,358      594,358            594,358          594,358 
                                                      ---------------  -----------  -----------------  --------------- 
 Revaluation and other reserves                                76,939       99,541            178,240          213,192 
                                                      ---------------  -----------  -----------------  --------------- 
 Retained earnings                                          1,090,349    1,062,711          1,041,152          986,623 
                                                      ---------------  -----------  -----------------  --------------- 
 Equity attributable to the owners of the Company           1,806,266    1,801,230          1,858,370        1,838,793 
                                                      ---------------  -----------  -----------------  --------------- 
 Other equity instruments                                     220,000      220,000            220,000          220,000 
                                                      ---------------  -----------  -----------------  --------------- 
 Non--controlling interests                                    22,300       22,434             22,300           22,434 
                                                      ---------------  -----------  -----------------  --------------- 
 Total equity                                               2,048,566    2,043,664          2,100,670        2,081,227 
                                                      ---------------  -----------  -----------------  --------------- 
 Total liabilities and equity                              25,288,541   24,800,826         25,434,615       24,962,697 
                                                      ===============  ===========  =================  =============== 
 
   F.           Notes (continued) 
   F.9         IFRS 17 'Insurance Contracts' (continued) 
   F.9.1      Transition impact (continued) 

The Consolidated Income Statement for the nine months ended 30 September 2022 under the statutory basis, as restated for IFRS 17 and as reported under IFRS 4 is presented below:

 
                                                                 Nine months ended 
                                                                 30 September 2022 
                                                       IFRS 4          IFRS 17         IFRS 17 
                                                    (as previously    adjustments     (restated) 
                                                      presented) 
                                                  ----------------  -------------  ------------- 
                                                       EUR000           EUR000         EUR000 
                                                  ----------------  -------------  ------------- 
 Turnover                                                  630,326              -        630,326 
                                                  ================  =============  ============= 
 Interest income                                           280,505              -        280,505 
                                                  ----------------  -------------  ------------- 
 Income similar to interest income                          14,692              -         14,692 
                                                  ----------------  -------------  ------------- 
 Interest expense                                         (49,826)             47       (49,779) 
                                                  ----------------  -------------  ------------- 
 Expense similar to interest expense                      (11,037)              -       (11,037) 
                                                  ----------------  -------------  ------------- 
 Net interest income                                       234,334             47        234,381 
                                                  ----------------  -------------  ------------- 
 Fee and commission income                                 149,341              -        149,341 
                                                  ----------------  -------------  ------------- 
 Fee and commission expense                                (7,241)              -        (7,241) 
                                                  ----------------  -------------  ------------- 
 Net foreign exchange gains                                 21,464              -         21,464 
                                                  ----------------  -------------  ------------- 
 Net gains/(losses) on financial instruments                 8,529       (10,365)        (1,836) 
                                                  ----------------  -------------  ------------- 
 Net gains on derecognition of financial 
  assets measured at amortised cost                          2,179              -          2,179 
                                                  ----------------  -------------  ------------- 
 Net insurance finance income/(expense) 
  and net reinsurance finance income/(expense)                   -          3,536          3,536 
                                                  ----------------  -------------  ------------- 
 Net insurance service result                                    -         44,256         44,256 
                                                  ----------------  -------------  ------------- 
 Net reinsurance service result                                  -       (13,929)       (13,929) 
                                                  ----------------  -------------  ------------- 
 Income from assets under insurance and 
  reinsurance contracts                                     61,030       (61,030)              - 
                                                  ----------------  -------------  ------------- 
 Expenses from liabilities under insurance 
  and reinsurance contracts                               (13,061)         13,061              - 
                                                  ----------------  -------------  ------------- 
 Net losses from revaluation and disposal 
  of investment properties                                   (583)              -          (583) 
                                                  ----------------  -------------  ------------- 
 Net gains on disposal of stock of property                 11,175              -         11,175 
                                                  ----------------  -------------  ------------- 
 Other income                                               11,945              -         11,945 
                                                  ----------------  -------------  ------------- 
 Total operating income                                    479,112       (24,424)        454,688 
                                                  ----------------  -------------  ------------- 
 Staff costs                                             (250,532)          7,361      (243,171) 
                                                  ----------------  -------------  ------------- 
 Special levy on deposits and other levies/ 
  contributions                                           (26,616)              -       (26,616) 
                                                  ----------------  -------------  ------------- 
 Provisions for pending litigations, regulatory 
  and other provisions (net of reversals)                  (3,402)              -        (3,402) 
                                                  ----------------  -------------  ------------- 
 Other operating expenses                                (120,764)          6,196      (114,568) 
                                                  ----------------  -------------  ------------- 
 Operating profit before credit losses 
  and impairment                                            77,798       (10,867)         66,931 
                                                  ----------------  -------------  ------------- 
 Credit losses on financial assets                        (47,764)            239       (47,525) 
                                                  ================  =============  ============= 
 Impairment net of reversals on non-financial 
  assets                                                  (17,474)              -       (17,474) 
                                                  ----------------  -------------  ------------- 
 Profit before tax                                          12,560       (10,628)          1,932 
                                                  ----------------  -------------  ------------- 
                                                          (19, 819 
 Income tax                                                      )          1,214       (18,605) 
                                                  ----------------  -------------  ------------- 
 Profit after tax for the period                           (7,259)        (9,414)       (16,673) 
                                                  ================  =============  ============= 
 Attributable to: 
                                                  ----------------  -------------  ------------- 
 Owners of the Company                                     (9,118)        (9,414)       (18,532) 
                                                  ----------------  -------------  ------------- 
 Non-controlling interests                                   1,859              -          1,859 
                                                  ----------------  -------------  ------------- 
 Profit for the period                                     (7,259)        (9,414)       (16,673) 
                                                  ================  =============  ============= 
 Basic profit per share attributable to 
  the owners of the Company (EUR cent)                       (2.0)          (2.2)          (4.2) 
                                                  ================  =============  ============= 
 Diluted profit per share attributable 
  to the owners of the Company (EUR cent)                    (2.0)          (2.2)          (4.2) 
                                                  ================  =============  ============= 
 
   F.           Notes (continued) 
   F.9         IFRS 17 'Insurance Contracts' (continued) 
   F.9.1      Transition impact (continued) 

Details on the accounting policies and judgements and further analysis on the quantitative impact of transition to IFRS 17 are disclosed within the 2023 Interim Financial Report in Note 3.3.1 of the Consolidated Interim Financial Statements.

   G.          Additional Risk and Capital Management disclosures 
   G.1        Additional Credit risk disclosures 

The tables below present the analysis of loans and advances to customers in accordance with the EBA standards.

 
 30 September            Gross loans and advances to customers          Accumulated impairment, accumulated negative 
 2023                                                                      changes in fair value due to credit risk 
                                                                                        and provisions 
                       Group         Of        Of which exposures      Accumulated     Of        Of which exposures 
                       gross        which        with forbearance      impairment,   which:       with forbearance 
                     customer      : NPEs            measures          accumulated    NPEs            measures 
                       loans                                            negative 
                        and                                              changes 
                   advances(1,2)                                         in fair 
                                                                          value 
                                                                         due to 
                                                                         credit 
                                                                        risk and 
                                                                       provisions 
                  --------------  --------  ------------------------                --------  ------------------------ 
                                                Total      Of which:                              Total      Of which: 
                                              exposures       NPEs                              exposures       NPEs 
                                                with                                              with 
                                             forbearance                                       forbearance 
                                              measures                                          measures 
                  --------------  --------  ------------  ----------                --------  ------------  ---------- 
                      EUR000       EUR000      EUR000       EUR000       EUR000      EUR000      EUR000       EUR000 
                  --------------  --------  ------------  ----------                --------  ------------  ---------- 
 Loans and 
 advances 
 to customers 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 General 
  governments             42,713         -             -           -             8         -             -           - 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Other financial 
  corporations           224,913     1,062        16,614         695         4,276       478           408         404 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Non-financial 
  corporations         5,054,068   142,125       413,657      90,941       105,298    72,386        54,682      50,095 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Of which: Small 
  and 
  Medium sized 
  Enterprises(3) 
  (SMEs)               3,114,416    83,427       170,658      32,531        50,733    31,155        12,094       9,148 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Of which: 
  Commercial 
  real estate(3)       3,796,121   120,465       379,362      84,708        82,977    63,337        51,977      48,621 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Non-financial 
 corporations 
 by sector 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Construction            511,360     4,602                                   8,917 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Wholesale and 
  retail 
  trade                  921,394    28,686                                  20,473 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Accommodation 
  and food 
  service 
  activities           1,175,864    15,098                                   8,186 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Real estate 
  activities           1,060,237    29,954                                  21,770 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Manufacturing           361,165     5,997                                   4,398 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Other sectors         1,024,048    57,788                                  41,554 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Households            4,778,995   214,646       213,396     104,942        80,652    51,515        29,884      23,583 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Of which: 
  Residential 
  mortgage 
  loans(3)             3,745,519   176,666       188,388      91,366        47,285    32,579        23,870      18,598 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Of which: 
  Credit for 
  consumption(3)         591,728    31,542        23,697      14,282        23,672    13,439         5,344       4,462 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Total 
  on-balance 
  sheet               10,100,689   357,833       643,667     196,578       190,234   124,379        84,974      74,082 
                  ==============  ========  ============  ==========  ============  ========  ============  ========== 
 
 (1.) Excluding loans and advances to central banks and credit institutions. 
  2 (.) The residual fair value adjustment on initial recognition (which relates mainly to loans acquired 
  from Laiki Bank and is calculated as the difference between the outstanding contractual amount and 
  the fair value of loans acquired and bears a negative balance) is considered as part of the gross 
  loans, therefore decreases the gross balance of loans and advances to customers. 
  3 The analysis shown in lines 'non-financial corporations' and 'households' is non-additive across 
  categories as certain customers could be in both categories. 
 
   G.          Additional Risk and Capital Management disclosures (continued) 
   G.1        Additional Credit risk disclosures (continued) 
 
                         Gross loans and advances to customers          Accumulated impairment, accumulated negative 
                                                                           changes in fair value due to credit risk 
                                                                                        and provisions 
                       Group         Of        Of which exposures      Accumulated     Of        Of which exposures 
                       gross       which:        with forbearance      impairment,   which:       with forbearance 
                     customer       NPEs             measures          accumulated    NPEs            measures 
                       loans                                            negative 
                        and                                            changes in 
                   advances(1,2)                                       fair value 
                                                                         due to 
                                                                         credit 
                                                                        risk and 
                                                                       provisions 
                  --------------  --------  ------------------------  ------------  --------  ------------------------ 
                                                Total      Of which:                              Total      Of which: 
                                              exposures       NPEs                              exposures       NPEs 
                                                with                                              with 
 31 December                                 forbearance                                       forbearance 
 2022                                         measures                                          measures 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
                      EUR000       EUR000      EUR000       EUR000       EUR000      EUR000      EUR000       EUR000 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Loans and 
 advances 
 to customers 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 General 
  governments             39,766         -             -           -            25         -             -           - 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Other financial 
  corporations           186,281     3,202        11,665       2,825         6,008     2,332         2,453       2,250 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Non-financial 
  corporations         5,134,784   144,522       950,499      91,100       100,265    69,212        53,940      44,957 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Of which: Small 
  and 
  Medium sized 
  Enterprises(3) 
  (SMEs)               3,492,414    84,493       449,891      33,140        53,939    33,882        17,643      11,683 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Of which: 
  Commercial 
  real estate(3)       3,975,290   120,445       895,971      80,980        76,385    58,414        47,047      41,152 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Non-financial 
 corporations 
 by sector 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Construction            549,921    11,949                                  13,319 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Wholesale and 
  retail 
  trade                  909,438    20,783                                  15,907 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Accommodation 
  and food 
  service 
  activities           1,164,979    20,824                                   9,543 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Real estate 
  activities           1,108,581    20,281                                  19,738 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Manufacturing           392,843     9,429                                   4,033 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Other sectors         1,009,022    61,256                                  37,725 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Households            4,770,863   260,629       290,556     143,140        72,144    54,643        37,362      32,087 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Of which: 
  Residential 
  mortgage 
  loans(3)             3,785,834   220,354       253,794     125,994        45,805    37,616        29,759      25,751 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Of which: 
  Credit for 
  consumption(3)         547,490    37,622        42,719      21,235        20,355    14,628         8,543       7,486 
                  --------------  --------  ------------  ----------  ------------  --------  ------------  ---------- 
 Total 
  on-balance 
  sheet               10,131,694   408,353     1,252,720     237,065       178,442   126,187        93,755      79,294 
                  ==============  ========  ============  ==========  ============  ========  ============  ========== 
 
 (1) (.) Excluding loans and advances to central banks and credit institutions. 
  2 (.) The residual fair value adjustment on initial recognition (which relates mainly to loans acquired 
  from Laiki Bank and is calculated as the difference between the outstanding contractual amount and 
  the fair value of loans acquired and bears a negative balance) is considered as part of the gross loans, 
  therefore decreases the gross balance of loans and advances to customers. 
  3 (.) The analysis shown in lines 'non-financial corporations' and 'households' is non-additive across 
  categories as certain customers could be in both categories. 
 
   G.          Additional Risk and Capital Management disclosures (continued) 
   G.2        Capital management 

The primary objective of the Group's capital management is to ensure compliance with the relevant regulatory capital requirements and to maintain healthy capital adequacy ratios to cover the risks of its business and support its strategy and maximise shareholders' value.

The capital adequacy framework, as in force, was incorporated through the Capital Requirements Regulation (CRR) and Capital Requirements Directive (CRD) which came into effect on 1 January 2014 with certain specified provisions implemented gradually. The CRR and CRD transposed the new capital, liquidity and leverage standards of Basel III into the European Union's legal framework. CRR establishes the prudential requirements for capital, liquidity and leverage for credit institutions. It is directly applicable in all EU member states. CRD governs access to deposit-taking activities and internal governance arrangements including remuneration, board composition and transparency. Unlike the CRR, member states were required to transpose the CRD into national law and national regulators were allowed to impose additional capital buffer requirements.

On 27 June 2019, the revised rules on capital and liquidity (Regulation (EU) 2019/876 (CRR II) and Directive (EU) 2019/878 (CRD V)) came into force. As an amending regulation, the existing provisions of CRR apply, unless they are amended by CRR II. Certain provisions took immediate effect (primarily relating to Minimum Requirement for Own Funds and Eligible Liabilities (MREL)), but most changes became effective as of June 2021. The key changes introduced consist of, among others, changes to qualifying criteria for Common Equity Tier 1 (CET1), Additional Tier 1 (AT1) and Tier 2 (T2) instruments, introduction of requirements for MREL and a binding Leverage Ratio requirement (as defined in the CRR) and a Net Stable Funding Ratio (NSFR).

The amendments that came into effect on 28 June 2021 are in addition to those introduced in June 2020 through Regulation (EU) 2020/873, which among others, brought forward certain CRR II changes in light of the COVID-19 pandemic. The main adjustments of Regulation (EU) 2020/873 that had an impact on the Group's capital ratio relate to the acceleration of the implementation of the new SME discount factor (lower RWAs), extending the IFRS 9 transitional arrangements and introducing further relief measures to CET1 allowing to fully add back to CET1 any increase in ECL recognised in 2020 and 2021 for non-credit impaired financial assets and phasing in this starting from 2022 (phasing in at 25% in 2022 and 50% in 2023) and advancing the application of prudential treatment of software assets as amended by CRR II (which came into force in December 2020). In addition, Regulation (EU) 2020/873 introduced a temporary treatment of unrealized gains and losses on exposures to central governments, to regional governments or to local authorities measured at fair value through other comprehensive income which the Group elected to apply and implemented from the third quarter of 2020. This temporary treatment was in effect until 31 December 2022.

In October 2021, the European Commission adopted legislative proposals for further amendments to the CRR, CRD and the BRRD (the '2021 Banking Package'). Amongst other things, the 2021 Banking Package would implement certain elements of Basel III that have not yet been transposed into EU law. The 2021 Banking Package includes:

-- a proposal for a Regulation (sometimes known as 'CRR III') to make amendments to CRR with regard to (amongst other things) requirements on credit risk, credit valuation adjustment risk, operational risk, market risk and the output floor;

-- a proposal for a Directive (sometimes known as 'CRD VI') to make amendments to CRD with regard to (amongst other things) requirements on supervisory powers, sanctions, third-country branches and ESG risks; and

-- a proposal for a Regulation to make amendments to CRR and the BRRD with regard to (amongst other things) requirements on the prudential treatment of G-SII groups with a multiple point of entry resolution strategy and a methodology for the indirect subscription of instruments eligible for meeting the MREL requirements.

The 2021 Banking Package is subject to amendment in the course of the EU's legislative process; and its scope and terms may change prior to its implementation. In addition, in the case of the proposed amendments to CRD and the BRRD, their terms and effect will depend, in part, on how they are transposed in each member state.

The European Council's proposal on CRR and CRD was published on 8 November 2022. During February 2023, the European Parliament's ECON Committee voted to adopt Parliament's proposed amendments to the Commission's proposal, and the 2021 Banking Package is currently in the final stage of the EU legislative process. In June 2023, negotiators from the Council presidency and the European Parliament reached a provisional agreement on amendments to the Capital Requirements Regulation and the Capital Requirements Directive. It is expected that the 2021 Banking Package will come into force on 1 January 2025; and certain measures are expected to be subject to transitional arrangements or to be phased in over time.

   G.          Additional Risk and Capital Management disclosures (continued) 
   G.2        Capital management (continued) 

The Regulatory CET1 ratio of the Group as at 30 September 2023 stands at 15.2% and the Total Capital ratio at 20.4% on a transitional basis. Including unreviewed profits for the quarter ended 30 September 2023 and an accrual for an estimated final dividend at a payout ratio of 50% of the Group Adjusted Profit after tax for the period, which represents the high-end range of the Group's approved dividend policy in line with the principles of Commission Delegated Regulation (EU) (241/2014) for foreseeable dividends and charges, the CET1 ratio and Total Capital ratio of the Group stand at 15.8% and 21.0% respectively. As per the latest SREP decision, any dividend distribution is subject to regulatory approval. Such dividend accrual does not constitute a binding commitment for a dividend payment nor does it constitute a warranty or representation that such a payment will be made. Group Adjusted Profit after tax is defined as the Group's profit after tax before non-recurring items (attributable to the owners of the Company) taking into account distributions under other equity instruments, such as the annual AT1 coupon.

 
                                                 30 September 
 Minimum CET1 Regulatory Capital Requirements        202 3      202 2 
 Pillar I - CET1 Requirement                        4.50%       4.50% 
                                                -------------  ------- 
 Pillar II - CET1 Requirement                       1.73%       1.83% 
                                                -------------  ------- 
 Capital Conservation Buffer (CCB)*                 2.50%       2.50% 
                                                -------------  ------- 
 Other Systematically Important Institutions 
  (O-SII) Buffer**                                  1.50%       1.25% 
                                                -------------  ------- 
 Countercyclical Buffer (CcyB)                      0.04%       0.02% 
                                                -------------  ------- 
 Minimum CET1 Regulatory Requirements               10.27%      10.10% 
                                                =============  ======= 
 

* Fully phased in as of 1 January 2019

** Increasing by 0.375%. every year thereafter, until being fully implemented on 1 January 2025 at 2.25%.

 
                                                  30 September 
 Minimum Total Capital Regulatory Requirements        202 3      202 2 
 Pillar I - Total Capital Requirement                8.00%       8.00% 
                                                 -------------  ------- 
 Pillar II - Total Capital Requirement               3.08%       3.26% 
                                                 -------------  ------- 
 Capital Conservation Buffer (CCB) *                 2.50%       2.50% 
                                                 -------------  ------- 
 Other Systematically Important Institutions 
  (O-SII) Buffer **                                  1.50%       1.25% 
                                                 -------------  ------- 
 Countercyclical Buffer (CcyB)                       0.04%       0.02% 
                                                 -------------  ------- 
 Minimum Total Capital Regulatory Requirements       15.12%      15.03% 
                                                 =============  ======= 
 

* Fully phased in as of 1 January 2019

** Increasing by 0.375%. every year thereafter, until being fully implemented on 1 January 2025 at 2.25%.

The minimum Pillar I total capital requirement ratio of 8.00% may be met, in addition to the 4.50% CET1 requirement, with up to 1.50% by AT1 capital and with up to 2.00% by T2 capital.

The Group is also subject to additional capital requirements for risks which are not covered by the Pillar I capital requirements (Pillar II add-ons). Applicable Regulation allows a part of the said Pillar II Requirements (P2R) to be met also with AT1 and T2 capital and does not require solely the use of CET1.

The capital position of the Group and BOC PCL as at 30 September 2023 exceeds both their Pillar I and their Pillar II add-on capital requirements. However, the Pillar II add-on capital requirements are a point-in-time assessment and therefore are subject to change over time.

In the context of the annual SREP conducted by the ECB in 2022 and based on the final SREP decision received in December 2022 effective from 1 January 2023, the P2R has been revised to 3.08%, compared to the previous level of 3.26%. The revised P2R includes a revised P2R add-on of 0.33%, compared to the previous level of 0.26%, relating to ECB's prudential provisioning expectations. The P2R add-on is dynamic and can vary on the basis of in-scope NPEs and level of provisioning. When disregarding the P2R add-on relating to ECB's prudential provisioning expectations, the P2R is reduced from 3.00% to 2.75%. As a result, the Group's minimum phased in CET1 capital ratio and Total Capital ratio requirements were reduced when disregarding the phasing in of the O-SII Buffer. The ECB has also maintained the P2G unchanged.

As of 30 September 2023, the amount corresponding to the abovementioned Pillar II add-on of 0.33% relating to ECB's prudential provisioning expectations is being deducted from CET1 capital and therefore the Pillar II requirement is expected to decrease to 2.75% as of 1 January 2024. As at 30 September 2023, the capital deduction taken corresponds to 33 bps.

   G.          Additional Risk and Capital Management disclosures (continued) 
   G.2        Capital management (continued) 

The CBC, in accordance with the Macroprudential Oversight of Institutions Law of 2015, sets, on a quarterly basis, the CcyB rates in accordance with the methodology described in this law. The CcyB for the Group as at 30 September 2023 has been calculated at approximately 0.04%.

On 30 November 2022, the CBC, following the revised methodology described in its macroprudential policy, decided to increase the CcyB rate from 0.00% to 0.50% of the total risk exposure amount in Cyprus of each licensed credit institution incorporated in Cyprus. The new rate of 0.50% must be observed as from 30 November 2023. Moreover, on 2 June 2023, the CBC, announced its decision to raise the CcyB rate to 1.00% of the total risk exposure amount in Cyprus of each authorised credit institution incorporated in Cyprus. The said increase of the CcyB is effective as from 2 June 2024. Based on the above, the CcyB for the Group is expected to increase further.

In accordance with the provisions of this law, the CBC is also the responsible authority for the designation of banks that are Other Systemically Important Institutions (O-SIIs) and for the setting of the O-SII Buffer requirement for these systemically important banks. BOC PCL has been designated as an O-SII and since November 2021 the O-SII Buffer had been set to 1.50%. This buffer was phased in gradually, having started from 1 January 2019 at 0.50%. The O-SII Buffer as at 31 December 2022 stood at 1.25% and was fully phased in on 1 January 2023 and currently stands at 1.50%. In October 2023, the CBC concluded its reassessment for the designation of credit institutions that meet the definition of O-SII institutions and the setting of O-SII buffer to be observed . The Group's O-SII buffer has been revised to 2.25% to be phased in annually by 37.5 bps to 1.875% on 1 January 2024 and by another 37.5 bps to 2.25% on 1 January 2025.

The Group's minimum phased in CET1 capital ratio requirement as at 30 September is set at 10.27%, comprising a 4.50% Pillar I requirement, a P2R of 1.73%, the CCB of 2.50%, the O-SII Buffer of 1.50% (to be fully phased in at 2.25% on 1 January 2025, as aforementioned) and the CcyB of 0.04%. The Group's minimum phased in Total Capital requirement was set at 15.12%, comprising an 8.00% Pillar I requirement, of which up to 1.50% can be in the form of AT1 capital and up to 2.00% in the form of T2 capital, a P2R of 3.08%, the CCB of 2.50%, the O-SII Buffer of 1.50% and the CcyB of 0.04%.

The Group is subject to a 3% Pillar I Leverage Ratio requirement.

The above minimum ratios apply for both BOC PCL and the Group.

Following the annual SREP performed by the ECB in 2023, and based on the draft SREP decision received in October 2023, effective from 1 January 2024, (subject to ECB final confirmation), the Group's minimum phased-in CET1 capital ratio and Total Capital ratio requirements effective from 1 January 2024 are expected to decrease, when disregarding the phasing in of the O-SII buffer and CcyB, mentioned above, reflecting the elimination of the Pillar II add-on relating to ECB's prudential provisioning expectations following the Group's decision to directly deduct from own funds such amount. On 1 January 2024, the Group's minimum phased-in CET1 capital ratio requirement is expected to be set at approximately 10.92%, comprising a 4.50% Pillar I requirement, a 1.55% Pillar II requirement, the Capital Conservation Buffer of 2.50%, the O-SII Buffer of 1.88% and CcyB of approximately 0.50%. On 1 January 2024, the Group's minimum phased-in Total Capital ratio requirement is expected to be set at approximately 15.63%, comprising an 8.00% Pillar I requirement, of which up to 1.50% can

be in the form of AT1 capital and up to 2.00% in the form of T2 capital, a 2.75% Pillar II requirement, the Capital Conservation Buffer of 2.50%, the O-SII Buffer of 1.88% and the CcyB of approximately 0.50%. The ECB has also provided revised lower non-public guidance for an additional Pillar II CET1 buffer (P2G). From 2 June 2024 both CET1 capital and Total Capital requirements are expected to increase by approximately 0.50% as a result of the increase in the CcyB described above.

The EBA final guidelines on SREP and supervisory stress testing and the Single Supervisory Mechanism's (SSM) 2018 SREP methodology provide that the own funds held for the purposes of Pillar II Guidance (P2G) cannot be used to meet any other capital requirements (Pillar I requirement, P2R or the Combined Buffer Requirement (CBR)), and therefore cannot be used twice.

   G.          Additional Risk and Capital Management (continued) 
   G.2        Capital management (continued) 

The capital position of the Group and BOC PCL as at the reporting date (after applying the transitional arrangements) is presented below:

 
 Regulatory capital                           Group                              BOC PCL 
                                   30 September    31 December      30 September       31 December 
                                     2023 (1)          2022           2023 (1)      2022 (restated)(2) 
                                                   (restated)(2) 
                                 --------------  ---------------  --------------  -------------------- 
                                     EUR000           EUR000          EUR000             EUR000 
                                 --------------  ---------------  --------------  -------------------- 
 Transitional Common Equity 
  Tier 1 (CET1 )(3)                   1,564,886        1,540,292       1,527,825             1,509,056 
                                 --------------  ---------------  --------------  -------------------- 
 Transitional Additional 
  Tier 1 capital (AT1)                  228,250          220,000         228,250               220,000 
                                 --------------  ---------------  --------------  -------------------- 
 Tier 2 capital (T2)                    300,000          300,000         300,000               300,000 
                                 --------------  ---------------  --------------  -------------------- 
 Transitional total regulatory 
  capital                             2,093,136        2,060,292       2,056,075             2,029,056 
                                 ==============  ===============  ==============  ==================== 
 Risk weighted assets - 
  credit risk(4)                      9,252,780        9,103,330       9,240,080             9,150,831 
                                 --------------  ---------------  --------------  -------------------- 
 Risk weighted assets -                       -                -               -                     - 
  market risk 
                                 --------------  ---------------  --------------  -------------------- 
 Risk weighted assets - 
  operational risk                    1,010,885        1,010,885         997,720               997,720 
                                 --------------  ---------------  --------------  -------------------- 
 Total risk weighted assets          10,263,665       10,114,215      10,237,800            10,148,551 
                                 ==============  ===============  ==============  ==================== 
 
 Transitional                           %               %                %                  % 
                                 --------------  ---------------  --------------  -------------------- 
 Common Equity Tier 1 ratio                15.2             15.2            14.9                  14.9 
                                 --------------  ---------------  --------------  -------------------- 
 Total capital ratio                       20.4             20.4            20.1                  20.0 
                                 --------------  ---------------  --------------  -------------------- 
 Leverage ratio                             6.9              7.0             6.7                   6.9 
                                 --------------  ---------------  --------------  -------------------- 
 (1.) Includes reviewed profits for the six months ended 30 June 
  2023 in line with the ECB Decision (EU) (2015/656) on the recognition 
  of interim or year-end profits in CET1 capital in accordance with 
  Article 26(2) of the CRR and an accrual for an estimated final 
  dividend at a payout ratio of 50% of the Group Adjusted Profit 
  after tax for the period, which represents the high-end range 
  of the Group's approved dividend policy, in line with the principles 
  of Commission Delegated Regulation (EU) (241/2014) for foreseeable 
  dividends and charges. As per the latest SREP decision, any dividend 
  distribution is subject to regulatory approval. Such dividend 
  accrual does not constitute a binding commitment for a dividend 
  payment nor does it constitute a warranty or representation that 
  such a payment will be made. The CET1 ratio, the Total Capital 
  ratio and the Leverage ratio as at 30 September 2023 stand at 
  15.8%, 21.0% and 7.1% respectively for the Group and 15.5%, 20.7% 
  and 7.0% respectively for BOC PCL, when including the profits 
  for the quarter ended 30 September 2023 and an accrual for an 
  estimated final dividend at a payout ratio of 50% of the Group 
  Adjusted Profit after tax for the nine months ended 30 September 
  2023. 
  (2.) The 2022 capital ratios as previously reported in the 2022 
  Annual Financial Report and 2022 Pillar III Disclosures have been 
  restated following the approval by the ECB for the payment of 
  a dividend in April 2023 and recommendation by the Board of Directors 
  to the shareholders for approval at the Annual General Meeting 
  on 26 May 2023, of a final dividend in respect of earnings for 
  the year ended 31 December 2022 which amounts to an aggregate 
  distribution of EUR22,310 thousand. 
  (3.) CET1 includes regulatory deductions, comprising, amongst 
  others, intangible assets amounting to EUR26,910 thousand for 
  the Group and EUR17,786 thousand for BOC PCL as at 30 September 
  2023 (31 December 2022: EUR30,421 thousand for the Group and EUR25,445 
  thousand for BOC PCL). As at 30 September 2023 an amount of EUR10,645 
  thousand, relating to intangible assets, is considered prudently 
  valued for CRR purposes and is not deducted from CET1 (31 December 
  2022: EUR12,934 thousand). 
  (4.) Includes Credit Valuation Adjustments (CVA). 
 

The capital ratios of the Group and BOC PCL as at the reporting date on a fully loaded basis are presented below:

 
 Fully loaded                             Group                        BOC PCL 
                                30 September   31 December    30 September   31 December 
                                 2023(1,2)                     2023(1,2) 
                                                2022(3,4)                     2022(3,4) 
                                                (restated)                    (restated) 
                              --------------  ------------  --------------  ------------ 
                                     %              %              %              % 
                              --------------  ------------  --------------  ------------ 
 Common Equity Tier 1 ratio             15.2          14.5            14.8          14.1 
                              --------------  ------------  --------------  ------------ 
 Total capital ratio                    20.3          19.6            20.0          19.3 
                              --------------  ------------  --------------  ------------ 
 Leverage ratio                          6.8           6.7             6.7           6.5 
                              --------------  ------------  --------------  ------------ 
 (1) Includes reviewed profits for the six months ended 30 June 
  2023 in line with the ECB Decision (EU) (2015/656) on the recognition 
  of interim or year-end profits in CET1 capital in accordance with 
  Article 26(2) of the CRR and an accrual for an estimated final 
  dividend at a payout ratio of 50% of the Group Adjusted Profit 
  after tax for the period, which represents the high-end range 
  of the Group's approved dividend policy, in line with the principles 
  of Commission Delegated Regulation (EU) (241/2014) for foreseeable 
  dividends and charges. As per the latest SREP decision, any dividend 
  distribution is subject to regulatory approval. Such dividend 
  accrual does not constitute a binding commitment for a dividend 
  payment nor does it constitute a warranty or representation that 
  such a payment will be made. The CET1 ratio, the Total Capital 
  ratio and the Leverage ratio as at 30 September 2023 stand at 
  15.7%, 20.9% and 7.0% respectively for the Group and at 15.5%, 
  20.6% and 6.9% respectively for BOC PCL, when including the profits 
  for the quarter ended 30 September 2023 and an accrual for an 
  estimated final dividend at a payout ratio of 50% of the Group 
  Adjusted Profit after tax for the nine months ended 30 September 
  2023. 
  (2) IFRS 9 fully loaded as applicable. 
  (3) IFRS 9 and application of the temporary treatment of certain 
  FVOCI instruments in accordance with Article 468 of CRR fully 
  loaded as applicable. 
  (4) The 2022 capital ratios as previously reported in the 2022 
  Annual Financial Report and 2022 Pillar III Disclosures have been 
  restated following the approval by the ECB for the payment of 
  a dividend in April 2023 and recommendation by the Board of Directors 
  to the shareholders for approval at the Annual General Meeting 
  on 26 May 2023, of a final dividend in respect of earnings for 
  the year ended 31 December 2022 which amounts to an aggregate 
  distribution of EUR22,310 thousand. 
 
   G.          Additional Risk and Capital Management disclosures (continued) 
   G.2        Capital management (continued) 

During the nine months ended 30 September 2023, CET1 ratio was negatively affected mainly by the phasing in of IFRS 9 and other transitional adjustments on 1 January 2023, provisions and impairments, the payment of AT1 coupon, AT1 refinancing costs, the Capital deduction of 0.33% in relation to the ECB prudential expectations for NPEs, other movements and the increase in risk-weighted assets and was positively affected by pre-provision income as well as the EUR50 million dividend distributed to BOC PCL in February 2023 by the life insurance subsidiary. As a result, the CET1 ratio including unreviewed profits for the nine months ended 30 September 2023, the CET1 ratio (on a transitional basis) has increased by c.60 bps during the nine months ended 30 September 2023, whereas on a fully loaded basis the ratio has increased by c.130 bps.

In addition, a prudential charge in relation to the onsite inspection on the value of the Group's foreclosed assets is being deducted from own funds since June 2021, the impact of which is 14 bps on the Group's CET1 ratio as at 30 September 2023, decreased from 26bps on 31 December 2022 mainly due to impairment recognised during the period.

In June 2023, the Company successfully launched and priced an issue of EUR220 million Fixed Rate Reset Perpetual Additional Tier 1 Capital Securities (the 'New Capital Securities').

The proceeds of the issue of the New Capital Securities were on-lent by the Company to BOC PCL to be used for general corporate purposes. The on-loan qualifies as Additional Tier 1 capital for BOC PCL.

At the same time, the Company invited the holders of its outstanding EUR220 million Fixed Rate Reset Perpetual Additional Tier 1 Capital Securities callable in December 2023 to tender the previous AT1 issue in 2018 ('Existing Capital Securities') at a purchase price of 103% of the principal amount. As at 30 September 2023 Existing Capital Securities of a nominal amount of approximately EUR8 million remaining outstanding, are included in Tier 1 and Total Capital, the impact of which is c.8 bps on the Group's Total Capital Ratio as at 30 September 2023.

Capital requirements of subsidiaries

The insurance subsidiaries of the Group, the General Insurance of Cyprus Ltd and Eurolife Ltd, comply with the requirements of the Superintendent of Insurance including the minimum solvency ratio. The regulated investment firm (CIF) of the Group, The Cyprus Investment and Securities Corporation Ltd (CISCO), complies with the minimum capital adequacy ratio requirements. From 2021 the new prudential regime for Investment Firms ('IFs') as per the Investment Firm Regulation (EU) 2019/2033 ('IFR') on the prudential requirements of IFs and the Investment Firm Directive (EU) 2019/2034 ('IFD') on the prudential supervision of IFs came into effect. Under the new regime CISCO has been classified as Non-Systemic 'Class 2' company and is subject to the new IFR/IFD regime in full. In February 2023, the activities of the regulated UCITS management company of the Group, BOC Asset Management Ltd, were absorbed by CISCO and BOC Asset Management Ltd was dissolved without liquidation. The payment services subsidiary of the Group, JCC Payment Services Ltd, complies with the regulatory capital requirements.

Minimum Requirement for Own Funds and Eligible Liabilities (MREL)

The Bank Recovery and Resolution Directive (BRRD) requires that from January 2016 EU member states shall apply the BRRD's provisions requiring EU credit institutions and certain investment firms to maintain a minimum requirement for own funds and eligible liabilities (MREL), subject to the provisions of the Commission Delegated Regulation (EU) 2016/1450. On 27 June 2019, as part of the reform package for strengthening the resilience and resolvability of European banks, the BRRD came into effect and was required to be transposed into national law. BRRD II was transposed and implemented in Cyprus law in May 2021. In addition, certain provisions on MREL have been introduced in CRR which also came into force on 27 June 2019 as part of the reform package and took immediate effect.

In February 2023, BOC PCL received notification from the Single Resolution Board (SRB) of the final decision for the binding MREL for BOC PCL, determined as the preferred resolution point of entry. As per the 2023 MREL decision, the final MREL requirement was set at 24.35% of risk weighted assets and 5.91% of Leverage Ratio Exposure (LRE) (as defined in the CRR) and must be met by 31 December 2025. Furthermore, the binding interim requirement of 1 January 2022 set at 14.94% of risk weighted assets and 5.91% of LRE must continue to be met. The own funds used by BOC PCL to meet the CBR are not eligible to meet its MREL requirements expressed in terms of risk-weighted assets. BOC PCL must comply with the MREL requirement at the consolidated level, comprising BOC PCL and its subsidiaries.

In November 2023, BOC PCL received draft notification from the SRB regarding the 2024 MREL decision, by which the final MREL requirement is now set at 25.00% of risk weighted assets and must be met by 31 December 2024, one year earlier than the previous decision. The revised MREL requirements remain subject to SRB and CBC final confirmation.

In July 2023, BOC PCL proceeded with an issue of EUR350 million senior preferred notes (the 'Notes'). The Notes comply with the MREL criteria and contribute towards BOC PCL's MREL requirements.

   G.          Additional Risk and Capital Management disclosures (continued) 
   G.2        Capital management (continued) 

Minimum Requirement for Own Funds and Eligible Liabilities (MREL) (continued)

The MREL ratio as at 30 September 2023, calculated according to the SRB's eligibility criteria currently in effect and based on internal estimate, stood at 24.1% of RWAs and at 11.0% of LRE (based on the regulatory Total Capital as at 30 September 2023). The MREL ratio as at 30 September 2023, includes an amount of approximately EUR8 million that remained following the tender offer and open market purchases of the Existing Capital Securities. The impact of this amount is contributing approximately 8 basis points to the MREL ratio expressed as a percentage of RWA and approximately 3 basis points to the MREL ratio expressed as a percentage of LRE. The MREL ratio expressed as a percentage of risk weighted assets does not include capital used to meet the CBR requirement, which stood at 4.04% on 30 September 2023 (compared to 3.77% as at 31 December 2022), expected to increase further on 30 November 2023 following increase in CcyB from 0.00% to 0.50% of the total risk exposure amounts in Cyprus and to 1.00% from June 2024 as announced by CBC and the phasing in of the O-SII buffer by 0.375% on 1 January 2024 and a further 0.375% on 1 January 2025.

The MREL ratio expressed as a percentage of RWA and the MREL ratio expressed as a percentage of LRE as at 30 September 2023 stand at 24.6% and 11.2% respectively when including the profits for the quarter ended 30 September 2023 and an accrual for an estimated final dividend at a payout ratio of 50% of the Group Adjusted Profit after tax for the nine months ended 30 September 2023.

BOC PCL continues to evaluate opportunities to optimise the build-up of its MREL.

G.3 Internal Capital Adequacy Assessment Process (ICAAP), Internal Liquidity Adequacy Assessment Process (ILAAP) and Pillar II Supervisory Review and Evaluation Process (SREP)

The Group prepares annual ICAAP and ILAAP packages. Both reports for 2022 have been completed and submitted to the ECB at the end of March 2023 following approval by the Board of Directors. The 2022 ICAAP indicated that the Group has sufficient capital and available mitigants to support its risk profile and its business and to enable it to meet its regulatory requirements, both under baseline and stressed conditions scenarios. The 2022 ILAAP indicated that the Group maintains liquidity resources which are adequate to ensure its ability to meet obligations as they fall due under ordinary and stressed conditions scenarios scenarios.

The Group undertakes quarterly reviews of its ICAAP results as well as on an ad-hoc basis if needed, which are submitted to the ALCO and the Risk Committee of the Board of Directors, considering the latest actual and forecasted information. During the quarterly review, the Group's risk profile is reviewed and any material changes/developments since the annual ICAAP exercise are assessed in terms of capital adequacy.

The Group undertakes quarterly reviews of its ILAAP through quarterly liquidity stress tests which are submitted to the ALCO and the Risk Committee of the Board of Directors. In these reviews actual and forecasted information is considered. Any material changes since the year-end are assessed in terms of liquidity and funding. The quarterly review assessment identifies whether the Group has an adequate liquidity buffer to cover the stress outflows.

The ECB, as part of its supervisory role, has been conducting the SREP and other inspections (onsite/ off-site/ targeted reviews/ deep-dives) on the Group. SREP is a holistic assessment of, amongst other things, the Group's business model, internal governance and institution-wide control arrangements, risks to capital and adequacy of capital to cover these risks and risks to liquidity and adequacy of liquidity resources to cover these risks. The objective of the SREP is for the ECB to form an up-to-date supervisory view of the Group's risks and viability and to form the basis for supervisory measures and dialogue with the Group. As a result of these supervisory processes, additional capital and other requirements could be imposed on the Group, including a revision of the level of Pillar II add-ons, as the Pillar II add-on capital requirements are a point-in-time assessment and therefore subject to change over time.

The Group participated in the 2023 SSM Stress Test as one of the 'Other Systematically Important Institutions (O-SII)'. The exercise assesses EU banks' resilience to an adverse economic shock and informs the 2023 SREP. The stress test results are used to update each bank's Pillar 2 Guidance in the context of the SREP. Qualitative findings on weaknesses in the Group's stress testing practices could also affect Pillar 2 Requirements and inform other supervisory activities. The ECB published on 28 July 2023 the results of the stress test. As per the relevant ECB press release 'Capital depletion at the end of the three-year horizon was lower than in previous stress tests. This was mainly due to banks overall being in better shape going into the exercise, with higher-quality assets and stronger profitability'. The results for the Group, as published by the ECB, are presented in the Interim Financial Report 2023.

   G.          Additional Risk and Capital Management disclosures (continued) 
   G.4        Liquidity regulation 

The Group has to comply with provisions on the Liquidity Coverage Ratio (LCR) under CRD IV/CRR (as supplemented by Delegated Regulations (EU) 2015/61), with the limit set at 100% . The Group has to also comply with the Net Stable Funding Ratio (NSFR) calculated as per the CRR II, with the limit set at 100%.

The LCR is designed to promote the short-term resilience of a Group's liquidity risk profile by ensuring that it has sufficient high-quality liquid resources to survive an acute stress scenario lasting for 30 days. The NSFR has been developed to promote a sustainable maturity structure of assets and liabilities.

As at 30 September 2023, the Group was in compliance with all regulatory liquidity requirements. As at 30 September 2023, the Group's LCR stood at 350% (compared to 291% as at 31 December 2022). As at 30 September 2023 the Group's NSFR was 162% (compared to 168% as at 31 December 2022).

   G.5        Liquidity reserves 

The below table sets out the Group's liquidity reserves:

 
 Composition of                  30 September 2023                       31 December 2022 
  the liquidity 
  reserves 
                         Internal      Liquidity reserves       Internal      Liquidity reserves 
                         Liquidity     as per LCR Delegated     Liquidity     as per LCR Delegated 
                         Reserves        Regulation (EU)        Reserves        Regulation (EU) 
                                       2015/61 LCR eligible                   2015/61 LCR eligible 
                       -----------  ------------------------  -----------  ------------------------ 
                                        Level        Level                     Level        Level 
                                           1          2A &                        1          2A & 
                                                       2B                                     2B 
                       -----------  -------------  ---------  -----------  -------------  --------- 
                          EUR000        EUR000       EUR000      EUR000        EUR000       EUR000 
                       -----------  -------------  ---------  -----------  -------------  --------- 
 Cash and balances 
  with central banks     9,380,315      9,380,315          -    9,379,888      9,379,888          - 
                       -----------  -------------  ---------  -----------  -------------  --------- 
 Placements with 
  banks                    265,339              -          -       55,825              -          - 
                       -----------  -------------  ---------  -----------  -------------  --------- 
 Liquid investments      2,742,689      2,218,784    377,154    1,827,698      1,344,032    214,800 
                       -----------  -------------  ---------  -----------  -------------  --------- 
 Available ECB 
  Buffer                    65,087              -          -      147,844              -          - 
                       -----------  -------------  ---------  -----------  -------------  --------- 
 Total                  12,453,429     11,599,099    377,154   11,411,255     10,723,920    214,800 
                       ===========  =============  =========  ===========  =============  ========= 
 
 

Internal Liquidity Reserves present the total liquid assets as defined in the Liquidity Policy. Liquidity reserves as per LCR Delegated Regulation (EU) 2015/61 present the liquid assets as per the definition of the aforementioned regulation i.e., High-Quality Liquid Assets (HQLA).

Balances in Nostro accounts and placements with banks are not included in Liquidity reserves as per LCR, as they are not considered HQLA (they are part of the LCR Inflows).

Liquid investments under the Liquidity reserves as per LCR are shown at market values reduced by standard weights as prescribed by the LCR regulation. Liquid investments under Internal Liquidity Reserves include additional unencumbered liquid bonds which are shown at market values net of haircuts based on the ECB haircut methodology for the ECB eligible bonds, while for the ECB non-eligible bonds, a more conservative internally developed haircut methodology is applied.

Current available ECB buffer is not part of the Liquidity reserves as per LCR.

In March 2022, the ECB announced the steps for the gradual phasing out of the temporary pandemic collateral easing measures implemented during the COVID-19 breakout. The gradual phasing out is scheduled to be concluded in three steps having started from July 2022 and will be completed by March 2024 and gives banks time to adapt to the adjustments to the collateral framework. In the first step in July 2022, the ECB halved the temporary reduction in collateral valuation haircuts across all assets from the previous 20% adjustment to 10%. In the second step, in June 2023, the ECB implemented a new valuation haircut schedule based on its pre-pandemic risk tolerance level for credit operations, phasing out the temporary reduction in collateral valuation haircuts completely. In the third and final step, in March 2024, the ECB will, in principle, phase out the remaining pandemic collateral easing measures.

   H.           Alternative Performance Measures 

Reconciliations

Reconciliation between the Interim Consolidated Income Statement under the statutory basis in Section E and the underlying basis in Section A is included in Section 'F.1 Reconciliation of Interim Income Statement for the nine months ended 30 September 2023 between the statutory and underlying basis' .

Reconciliations between the non-IFRS performance measures and the most directly comparable IFRS measures which allow for the comparability of the underlying basis to statutory basis are disclosed below.

On 1 January 2023, the Group adopted IFRS 17 'Insurance Contracts'. As required by the standard, the Group applied the requirements retrospectively with comparative information previously published under IFRS 4 'Insurance Contracts' restated from 1 January 2022, the transition date, and therefore reconciliations of alternative performance measures have also been restated where applicable.

   1.           Reconciliation of Gross loans and advances to customers 
 
                                                     30 September   31 December 
                                                         2023           2022 
                                                        EUR000        EUR000 
                                                    =============  ============ 
 Gross loans and advances to customers as 
  per the underlying basis (as defined in Section 
  I)                                                   10,167,022    10,217,453 
                                                    =============  ============ 
 Reconciling items: 
                                                    =============  ============ 
 Residual fair value adjustment on initial 
  recognition (Section F.5)                              (69,560)      (89,029) 
                                                    =============  ============ 
 Loans and advances to customers measured 
  at FVPL (Section F.3)                                 (205,762)     (214,359) 
                                                    =============  ============ 
 Aggregate fair value adjustment on loans 
  and advances to customers measured at FVPL                3,227         3,270 
                                                    -------------  ------------ 
 Gross loans and advances to customers at 
  amortised cost as per Section F.3                     9,894,927     9,917,335 
                                                    =============  ============ 
 
 

2. Reconciliation of Allowance for expected credit losses on loans and advances to customers (ECL)

 
                                                        30 September   31 December 
                                                            2023           2022 
                                                           EUR000        EUR000 
                                                       =============  ============ 
 Allowance for expected credit losses on loans 
  and advances to customers (ECL) as per the 
  underlying basis (as defined in Section I)                 274,536       281,630 
                                                       =============  ============ 
 Reconciling items: 
                                                       =============  ============ 
 Residual fair value adjustment on initial 
  recognition (Section F.5)                                 (69,560)      (89,029) 
                                                       =============  ============ 
 Aggregate fair value adjustment on loans 
  and advances to customers measured at FVPL                   3,227         3,270 
                                                       =============  ============ 
 Provisions for financial guarantees and commitments        (17,969)      (17,429) 
                                                       -------------  ------------ 
 Allowance for ECL of loans and advances 
  to customers as per Section F.3                            190,234       178,442 
                                                       =============  ============ 
 
   H.           Alternative Performance Measures (continued) 

Reconciliations (continued)

   3.           Reconciliation of NPEs 
 
                                                    30 September   31 December 
                                                        2023           2022 
                                                       EUR000        EUR000 
                                                   =============  ============ 
 NPEs as per the underlying basis (as defined 
  in Section I)                                          358,386       410,563 
                                                   =============  ============ 
 Reconciling items: 
                                                   =============  ============ 
 POCI (NPEs) (Note 1 below)                             (34,194)      (37,742) 
                                                   =============  ============ 
 Residual fair value adjustment on initial 
  recognition on loans and advances to customers 
  (NPEs) classified as Stage 3 (Section F.5)                (59)       (1,803) 
                                                   -------------  ------------ 
 Stage 3 gross loans and advances to customers 
  at amortised cost as per Section F.5                   324,133       371,018 
                                                   =============  ============ 
 NPE ratio 
                                                   =============  ============ 
 NPEs (as per table above) (EUR000)                      358,386       410,563 
                                                   =============  ============ 
 Gross loans and advances to customers (as 
  per table above) (EUR000)                           10,167,022    10,217,453 
                                                   =============  ============ 
 Ratio of NPE/Gross loans (%)                               3.5%          4.0% 
                                                   =============  ============ 
 

Note 1 : Gross loans and advances to customers at amortised cost before residual fair value adjustment on initial recognition include an amount of EUR34,194 thousand POCI - NPEs (out of a total of EUR112,014 thousand POCI loans) (31 December 2022: EUR37,742 thousand POCI - NPEs (out of a total of EUR115,544 thousand POCI loans)) as disclosed in Section F.5.

   4.           Reconciliation of Loan credit losses 
 
                                                    Nine months ended 
                                                       30 September 
                                                     2023       2022 
                                                  =========  ========= 
                                                    EUR000     EUR000 
                                                  =========  ========= 
 Loan credit losses as per the underlying 
  basis                                              44,069     35,559 
                                                  =========  ========= 
 Reconciling items: 
                                                  =========  ========= 
 Loan credit losses relating to NPE sales, 
  disclosed under non-recurring items within 
  'Provisions/net loss relating to NPE sales' 
  under the underlying basis                              -      1,314 
                                                  =========  ========= 
                                                     44,069     36,873 
                                                  =========  ========= 
 Loan credit losses (as defined) are reconciled 
  to the statutory basis as follows: 
                                                  =========  ========= 
 Credit losses to cover credit risk on loans 
  and advances to customers (Section F.6)            50,332     44,932 
                                                  =========  ========= 
 Net gains on derecognition of financial 
  assets measured at amortised cost - loans 
  and advances to customers (see further below)     (6,306)    (3,372) 
                                                  =========  ========= 
 Net losses /( gains) on loans and advances 
  to customers at FVPL                                   43    (4,687) 
                                                  ---------  --------- 
                                                     44,069     36,873 
                                                  =========  ========= 
 
 

Net gains on derecognition of financial assets measured at amortised cost in the Unaudited Interim Consolidated Income Statement amount to EUR6,265 thousand (30 September 2022: EUR2,179 thousand) and comprise EUR6,306 thousand (30 September 2022: EUR3,372 thousand) net gains on derecognition of loans and advances to customers and EUR41 thousand (30 September 2022: EUR1,193 thousand) net losses on derecognition of debt securities measured at amortised cost.

   H.           Alternative Performance Measures (continued) 

Key Performance Ratios Information

   1.           Net Interest Margin (NIM) 

The various components for the calculation of net interest margin are provided below:

 
                                                                Nine months ended 
                                                                   30 September 
                                                                2023        2022 
                                                                         ( restated) 
                                                             ========  ============= 
  a. Net interest income used in the calculation 
   of NIM                                                     EUR000       EUR000 
                                                             ========  ============= 
 Net interest income as per the underlying basis/statutory 
  basis                                                       572,164        234,381 
                                                             --------  ------------- 
 Net interest income used in the calculation 
  of NIM (annualised)                                         764,981        313,367 
                                                             ========  ============= 
 
 
 
  1.2. Interest earning assets             30 September    30 June      31 March    31 December 
                                               2023          2023         2023          2022 
                                              EUR000        EUR000       EUR000       EUR000 
                                          =============  ===========  ===========  ============ 
 Cash and balances with central 
  banks                                       9,565,413    9,127,429    9,247,705     9,567,258 
                                          =============  ===========  ===========  ============ 
 Loans and advances to banks                    409,903      431,812      415,832       204,811 
                                          =============  ===========  ===========  ============ 
 Loans and advances to customers              9,910,455   10,007,819   10,013,108     9,953,252 
                                          =============  ===========  ===========  ============ 
 Prepayments, accrued income and 
  other assets - Deferred consideration 
  receivable ('DPP')                            325,990      320,655      315,755       311,523 
                                          =============  ===========  ===========  ============ 
 Investments 
                                          =============  ===========  ===========  ============ 
 Debt securities                              3,488,862    3,178,127    2,746,790     2,499,894 
                                          =============  ===========  ===========  ============ 
 Total interest earning assets               23,700,623   23,065,842   22,739,190    22,536,738 
                                          =============  ===========  ===========  ============ 
 
  1.3. Quarterly average interest 
   earning assets (EUR000) 
                                          =============  ===========  ===========  ============ 
 
         *    as at 30 September 2023                                                23,010,598 
                                          =============  ===========  ===========  ============ 
 
         *    as at 30 September 2022                                                22,470,102 
                                          =============  ===========  ===========  ============ 
 

1.2.

 
  1.4. Net Interest Margin (NIM)                      Nine months ended 
                                                         30 September 
                                                   2023            2022 
                                                                 (restated) 
                                                  ===========  ============ 
 Net interest income (annualised) (as per table 
  1.1. above) (EUR000)                                764,981       313,367 
                                                  ===========  ============ 
 Quarterly average interest earning assets (as 
  per table 1.3. above) (EUR000)                   23,010,598    22,470,102 
                                                  ===========  ============ 
 NIM (%)                                                3.32%         1.39% 
                                                  ===========  ============ 
 
   H.           Alternative Performance Measures (continued) 

Key Performance Ratios Information (continued)

   2.           Cost to income ratio 

2.1 Reconciliation of the various components of total expenses used in the cost to income ratio calculation from the underlying basis to the statutory basis is provided below:

2.1.1.

2.1.1.

 
  2.1.1 Reconciliation of Staff costs                      Nine months ended 
                                                              30 September 
                                                       ========================= 
                                                         2023         2022 
                                                                    (restated) 
                                                       =======  ================ 
                                                        EUR000       EUR000 
                                                       =======  ================ 
                                                        14 1 , 
 Staff costs as per the underlying basis                   462           138,937 
                                                       =======  ================ 
 Reclassifications for: 
                                                       =======  ================ 
 Restructuring costs - voluntary exit plan and 
  other termination benefits, separately presented 
  under the underlying basis                               n/a           104,234 
                                                       -------  ---------------- 
                                                        14 1 , 
 Staff costs as per the statutory basis                    462           243,171 
                                                       =======  ================ 
 
  2.1.2 Reconciliation of Other operating expenses         Nine months ended 
                                                              30 September 
                                                          2023   2022 (restated) 
                                                       =======  ================ 
                                                        EUR000       EUR000 
                                                       =======  ================ 
 Other operating expenses as per the underlying         10 5 , 
  basis                                                    723           102,058 
                                                       =======  ================ 
 Reclassifications for: 
                                                       =======  ================ 
 Operating expenses and restructuring costs relating 
  to NPE sales, presented within 'Restructuring 
  and other costs relating to NPE sales' under 
  the underlying basis                                     n/a             2,650 
                                                       =======  ================ 
 Advisory and other transformation costs - organic, 
  separately presented under the underlying basis        2,250             9,860 
                                                       -------  ================ 
 Other operating expenses as per the statutory          10 7 , 
  basis                                                    973           114,568 
                                                       =======  ================ 
 

Reconciliation of the various components of total income used in the cost to income ratio calculation from the underlying basis to the statutory basis is provided below :

 
  2.2 Total Income as per the underlying basis                    Nine months ended 
                                                                     30 September 
                                                               2023     2022 (restated) 
                                                             ========  ================ 
                                                              EUR000        EUR000 
                                                             ========  ================ 
 Net interest income as per the underlying basis/statutory 
  basis (as per table 1.1 above)                              572,164           234,381 
                                                             ========  ================ 
 Net fee and commission income as per the underlying 
  basis/statutory basis                                       134,518           142,100 
                                                             ========  ================ 
 Net foreign exchange gains, Net gains/(losses) 
  on financial instruments and Net gains on derecognition 
  of financial assets measured at amortised cost 
  as per the underlying basis (as per table 2.3 
  below)                                                       28,854           13,74 8 
                                                             ========  ================ 
 Net insurance result*                                         37,765            33,863 
                                                             ========  ================ 
 Net gains/(losses) from revaluation and disposal 
  of investment properties and Net gains on disposal 
  of stock of properties (as per the statutory 
  basis)                                                        7,028            10,592 
                                                             ========  ================ 
 Other income (as per the statutory basis)                     15,147            11,945 
                                                             ========  ================ 
 Total Income as per the underlying basis                     795,476           446,629 
                                                             ========  ================ 
 

*Net insurance result comprises the aggregate of captions 'Net insurance finance income/(expense) and net reinsurance finance income/(expense)', 'Net insurance service result' and 'Net reinsurance service result' per the statutory basis.

   H.           Alternative Performance Measures (continued) 

Key Performance Ratios Information (continued)

   2.           Cost to income ratio (continued) 

2.2.2.

 
  2.3 Reconciliation of Net foreign exchange gains,              Nine months ended 
   Net gains/ (losses) on financial instruments                     30 September 
   and Net gains on derecognition of financial assets 
   measured at amortised cost between the statutory 
   basis and the underlying basis 
                                                             20 2 3   20 22 (restated) 
                                                            =======  ================= 
                                                             EUR000        EUR000 
                                                            =======  ================= 
 Net foreign exchange gains, Net gains/(losses) 
  on financial instruments and Net gains on derecognition 
  of financial assets measured at amortised cost 
  as per the underlying basis                                28,854             13,748 
                                                            =======  ================= 
 Reclassifications for: 
                                                            =======  ================= 
 Net (losses)/gains on loans and advances to customers 
  FVPL disclosed within 'Loan credit losses' per 
  the underlying basis (as per table 4 in Section 
  'Reconciliations' above)                                     (43)              4,687 
                                                            =======  ================= 
 Net gains on derecognition of financial assets 
  measured at amortised cost - loans and advances 
  to customers, disclosed within 'Loan credit losses' 
  per the underlying basis (as per table 4 in Section 
  'Reconciliations' above)                                    6,306              3,372 
                                                            =======  ================= 
 Net foreign exchange gains, et gains/(losses) 
  on financial instruments and Net gains on derecognition 
  of financial assets measured at amortised cost 
  as per the statutory basis (see below)                     35,117             21,807 
                                                            =======  ================= 
 
 Net foreign exchange gains, Net gains/(losses) 
  on financial instruments and Net gains on derecognition 
  of financial assets measured at amortised cost 
  (as per table above) are reconciled to the statutory 
  basis as follows: 
                                                            =======  ================= 
 Net foreign exchange gains                                  22,506             21,464 
                                                            =======  ================= 
 Net gains/(losses) on financial instruments                  6,346            (1,836) 
                                                            =======  ================= 
 Net gains on derecognition of financial assets 
  measured at amortised cost                                  6,265              2,179 
                                                            -------  ----------------- 
                                                             35,117             21,807 
                                                            =======  ================= 
 
 
  2.4 Total Expenses as per the underlying basis                Nine months ended 
                                                                   30 September 
                                                             2023     2022 (restated) 
                                                           ========  ================ 
                                                            EUR000        EUR000 
                                                           ========  ================ 
 Staff costs as per the underlying basis (as per             14 1 , 
  table 2.1.1 above)                                            462           138,937 
                                                           ========  ================ 
 Special levy on deposits and other levies/contributions 
  as per the underlying basis/statutory basis                29,754            26,616 
                                                           ========  ================ 
 Other operating expenses as per the underlying              10 5 , 
  basis (as per table 2.1.2 above)                              723           102,058 
                                                           ========  ================ 
                                                             27 6 , 
 Total Expenses as per the underlying basis                     939           267,611 
                                                           ========  ================ 
 
 Cost to income ratio 
                                                           ========  ================ 
                                                             27 6 , 
 Total expenses (as per table 2.4 above) (EUR000)               939           267,611 
                                                           ========  ================ 
 Total income (as per table 2.2 above) (EUR000)             795,476           446,629 
                                                           ========  ================ 
 Total expenses/Total income (%)                              3 5 %               60% 
                                                           ========  ================ 
 
   H.           Alternative Performance Measures (continued) 

Key Performance Ratios Information (continued)

   3.           Operating profit return on average assets 

The various components used in the determination of the operating profit return on average assets are provided below:

 
                                                    30 September    30 June     31 March    31 December 
                                                        2023 
                                                                      2023        2023          2022 
                                                                                             (restated) 
                                                      EUR000        EUR000       EUR000       EUR000 
                                                  ==============  ==========  ===========  ============ 
 Total assets used in the computation 
  of the operating profit return 
  on average assets per the statutory 
  basis (Section E Unaudited Interim                               25,706,63 
  Consolidated Balance Sheet)                         26,351,640           7   25,386,804    25,288,541 
                                                  ==============  ==========  ===========  ============ 
 
 Quarterly average total assets 
  (EUR000) 
                                                  ==============  ==========  ===========  ============ 
 
        *    as at 30 September 2023                                                         25,683,406 
                                                  ==============  ==========  ===========  ============ 
 
        *    as at 30 September 2022 (restated)                                              25,372,928 
                                                  ==============  ==========  ===========  ============ 
 
 
 
                                                              2023         2022 
                                                                         (restated) 
 Annualised total income for the nine months ended 
  30 September (as per table 2.2 above) (EUR000)            1,063,548       597,141 
                                                          ===========  ============ 
                                                                (3 70 
 Annualised total expenses for the nine months                  , 266 
  ended 30 September (as per table 2.4 above) (EUR000)              )     (357,795) 
                                                          -----------  ------------ 
 Annualised operating profit for the nine months                 69 3 
  ended 30 September (EUR000)                                   , 282       239,346 
                                                          ===========  ============ 
 Quarterly average total assets as at 30 September 
  (as per table above) (EUR000)                            25,683,406    25,372,928 
                                                          ===========  ============ 
 Operating profit return on average assets (annualised) 
  (%)                                                            2.7%          0.9% 
                                                          ===========  ============ 
 
   4.           Cost of Risk 
 
                                                      Nine months ended 
                                                         30 September 
                                                      2023         2022 
                                                  ===========  =========== 
                                                     EUR000       EUR000 
                                                  ===========  =========== 
 Annualised loan credit losses (as per table 4 
  in Section 'Reconciliation' above)                   58,920       47,542 
                                                  ===========  =========== 
 Average gross loans (as defined) (as per table 
  1 in Section 'Reconciliation above)              10,192,238   10,885,015 
                                                  ===========  =========== 
 Cost of Risk (CoR) %                                   0.58%        0.44% 
                                                  ===========  =========== 
 
   5.           Basic earnings/(losses) per share attributable to the owners of the Company 

The various components used in the determination of the 'Basic earnings/(losses) per share attributable to the owners of the Company (EUR cent)' are provided below:

 
                                                             2023       2022 
                                                                      (restated) 
 Profit/(loss) after tax (attributable to the owners 
  of the Company) per the underlying basis / statutory 
  basis for the nine months ended 30 September (EUR000)    349,363      (18,532) 
                                                          ========  ============ 
 Weighted average number of shares in issue during 
  the period, excluding treasury shares (thousand)         446,058       446,058 
                                                          ========  ============ 
 Basic earnings/(losses) per share attributable 
  to the owners of the Company for the nine months 
  ended 30 September (EUR cent)                             7 8 .3         (4.2) 
                                                          ========  ============ 
 
   H.        Alternative Performance Measures (continued) 

Key Performance Ratios Information (continued)

   6.           Return on tangible equity (ROTE) 

The various components used in the determination of 'Return on tangible equity (ROTE) are provided below:

 
                                                        2023       2022 
                                                                 (restated) 
 Annualised profit/(loss) after tax (attributable 
  to the owners of the Company) per the underlying 
  basis/statutory basis (EUR000)                      467,097      (24,777) 
                                                     ========  ============ 
 Quarterly average tangible total equity as at         1,90 1 
  30 September (as per table 6.2 below) (EUR000)        , 882     1,738,899 
                                                     ========  ============ 
 ROTE after tax (annualised) (%)                        24.6%        (1.4%) 
                                                     ========  ============ 
 
 
   6.1 Tangible shareholder's equity              30 September    30 June    31 March    31 December 
                                                      2023                                   2022 
                                                                    2023        2023      (restated) 
                                                    EUR000        EUR000      EUR000       EUR000 
                                               ===============  ==========  ==========  ============ 
 Equity attributable to the owners 
  of the Company (as per the statutory                  2,11 3 
  basis)                                                 , 020   1,984,459   1,899,202     1,806,266 
                                               ===============  ==========  ==========  ============ 
 Less: Intangible assets (as per 
  the statutory basis)                                (45,899)    (47,546)    (49,430)      (52,546) 
                                               ===============  ==========  ==========  ============ 
 Total tangible shareholder's                           2,06 7 
  equity                                                 , 121   1,936,913   1,849,772     1,753,720 
                                               ===============  ==========  ==========  ============ 
 
  6.2 Quarterly average tangible 
   shareholder's equity (EUR000 
   ) 
                                               ===============  ==========  ==========  ============ 
                                                                                              1,90 1 
     *    as at 30 September 2023                                                              , 882 
                                               ===============  ==========  ==========  ============ 
 
     *    as at 30 September 2022 (restated)                                               1,738,899 
                                               ===============  ==========  ==========  ============ 
 
   7.           Leverage ratio 
 
                                                     30 September   31 December 
                                                         2023           2022 
                                                                     (restated) 
 Tangible total equity (including Other equity             2,29 5 
  instruments) (as per table 7.1 below) (EUR000)            , 371     1,973,720 
                                                   ==============  ============ 
 Total assets (EUR000)                                 26,351,640    25,288,541 
                                                   ==============  ============ 
 Leverage ratio                                              8.7%          7.8% 
                                                   ==============  ============ 
 
 
   7.1 Tangible total equity                          30 September   31 December 
                                                          2023 
                                                                         2022 
                                                                      (restated) 
                                                        EUR000         EUR000 
                                                    ==============  ============ 
 Equity attributable to the owners of the Company           2,11 3 
  (as per the statutory basis)                               , 020     1,806,266 
                                                    ==============  ============ 
 Other equity instruments                                  228,250       220,000 
                                                    ==============  ============ 
 Less: Intangible assets (as per the statutory 
  basis)                                                  (45,899)      (52,546) 
                                                    --------------  ------------ 
                                                            2,29 5 
 Tangible total equity                                       , 371     1,973,720 
                                                    ==============  ============ 
 
 
   8.           Tangible book value per share 
 
                                                       30 September   30 September 
                                                           2023 
                                                                          2022 
                                                                       (restated) 
                                                         EUR000          EUR000 
                                                     ==============  ============= 
 Tangible shareholder's equity (as per table 6.1 
  above) (EUR000)                                         2,067,121      1,699,992 
                                                     ==============  ============= 
 Weighted average number of shares in issue during 
  the period, excluding treasury shares (as per 
  table 5 above) (thousand)                                 446,058        446,058 
                                                     ==============  ============= 
 Tangible book value per share (EUR)                           4.63           3.81 
                                                     ==============  ============= 
 

I. Definitions and Explanations

 
 Adjusted recurring         The Group's profit after tax before non-recurring 
  profitability              items (attributable to the owners of the Company) 
                             taking into account distributions under other equity 
                             instruments such as the annual AT1 coupon. 
 Advisory and               Comprise mainly of fees of external advisors in relation 
  other transformation       to: (i) the transformation program and other strategic 
  costs                      projects of the Group and (ii) customer loan restructuring 
                             activities, where applicable. 
 
 Allowance for              Comprises (i) allowance for expected credit losses 
  expected loan              (ECL) on loans and advances to customers (including 
  credit losses              allowance for expected credit losses on loans and 
  (previously                advances to customers held for sale where applicable), 
  'Accumulated               (ii) the residual fair value adjustment on initial 
  provisions')               recognition of loans and advances to customers (including 
                             residual fair value adjustment on initial recognition 
                             on loans and advances to customers classified as 
                             held for sale where applicable), (iii) allowance 
                             for expected credit losses for off-balance sheet 
                             exposures (financial guarantees and commitments) 
                             disclosed on the balance sheet within other liabilities, 
                             and (iv) the aggregate fair value adjustment on loans 
                             and advances to customers classified and measured 
                             at FVPL. 
 
 AT1                        AT1 (Additional Tier 1) is defined in accordance 
                             with the Capital Requirements Regulation (EU) No 
                             575/2013, as amended by CRR II applicable as at the 
                             reporting date. 
 
 Basic earnings             Basic earnings after tax per share (attributable 
  per share (attributable    to the owners of the Company) is the Profit/(loss) 
  to the owners              after tax (attributable to the owners of the Company) 
  of the Company)            divided by the weighted average number of shares 
                             in issue during the period, excluding treasury shares. 
 
 Carbon neutral             The reduction and balancing (through a combination 
                             of offsetting investments or emission credits) of 
                             greenhouse gas emissions from own operations. 
 
 CET1 capital               CET1 capital ratio (transitional basis) is defined 
  ratio (transitional        in accordance with the Capital Requirements Regulation 
  basis)                     (EU) No 575/2013, as amended by CRR II applicable 
                             as at the reporting date. 
 
 CET1 Fully loaded          The CET1 fully loaded (FL) ratio is defined in accordance 
  (FL)                       with the Capital Requirements Regulation (EU) No 
                             575/2013, as amended by CRR II applicable as at the 
                             reporting date. 
 
 Cost to Income             Cost-to-income ratio comprises total expenses (as 
  ratio                      defined) divided by total income (as defined). 
 
 Data from the              The latest data from the Statistical Service of the 
  Statistical                Republic of Cyprus, Cyprus Statistical Service, was 
  Service                    published on 3 November 2023. 
 Digital transactions       This is the ratio of the number of digital transactions 
  ratio                      performed by individuals and legal entity customers 
                             to the total number of transactions. Transactions 
                             include deposits, withdrawals, internal and external 
                             transfers. Digital channels include mobile, browser 
                             and ATMs. 
 
 Digitally engaged          This is the ratio of digitally engaged individual 
  customers ratio            customers to the total number of individual customers. 
                             Digitally engaged customers are the individuals who 
                             use the digital channels of the Bank (mobile banking 
                             app, browser and ATMs) to perform banking transactions, 
                             as well as digital enablers such as a bank-issued 
                             card to perform online card purchases, based on an 
                             internally developed scorecard. 
 Diluted earnings           Diluted earnings per share is the Profit/(loss) after 
  per share                  tax (attributable to the owners of the Company) divided 
                             by the weighted average number of ordinary shares 
                             in issue adjusted for the ordinary shares that may 
                             arise in respect of share awards granted to executive 
                             directors and senior management of the Group under 
                             the Long-Term Incentive Plan (2022 LTIP). 
 
 ECB                        European Central Bank 
 
 
 
 
 I. Definitions and Explanations (continued) 
 Green Asset              The proportion of the share of a credit institution's 
  ratio                    assets financing and invested in EU Taxonomy-aligned 
                           economic activities as a share of total covered assets. 
 
 Green Mortgage           The proportion of the share of a credit institution's 
  ratio                    assets financing EU Taxonomy-aligned mortgages (acquisition, 
                           construction or renovation of buildings) as a share 
                           of total mortgages assets. 
 Gross loans              Gross loans comprise: (i) gross loans and advances 
                           to customers measured at amortised cost before the 
                           residual fair value adjustment on initial recognition 
                           (including loans and advances to customers classified 
                           as non-current assets held for sale where applicable) 
                           and (ii) loans and advances to customers classified 
                           and measured at FVPL adjusted for the aggregate fair 
                           value adjustment. 
 
                           Gross loans are reported before the residual fair 
                           value adjustment on initial recognition relating 
                           mainly to loans acquired from Laiki Bank (calculated 
                           as the difference between the outstanding contractual 
                           amount and the fair value of loans acquired) amounting 
                           to EUR 69 mn as at 30 September 2023 (compared to 
                           EUR72 mn as at 30 June 2023, EUR78 mn as at 31 March 
                           2023 and to EUR86 mn as at 31 December 2022). 
 
                           Additionally, gross loans include loans and advances 
                           to customers classified and measured at fair value 
                           through profit or loss adjusted for the aggregate 
                           fair value adjustment of EUR 203 mn at 30 September 
                           2023 (compared to EUR207 mn as at 30 June 2023, EUR208 
                           mn as at 31 March 2023 and to EUR211 mn as at 31 
                           December 2022). 
 
 Group                    The Group consists f Bank of Cyprus Holdings Public 
                           Limited Company, "BOC Holdings" or the "Company", 
                           its subsidiary Bank of Cyprus Public Company Limited, 
                           the "Bank" and the Bank's subsidiaries. 
 
 Legacy exposures         Legacy exposures are exposures relating to (i) Restructuring 
                           and Recoveries Division (RRD), (ii) Real Estate Management 
                           Unit (REMU), and (iii) non-core overseas exposures. 
 
 Leverage ratio           The leverage ratio is the ratio of tangible total 
                           equity to total assets as presented on the balance 
                           sheet. Tangible total equity comprises of equity 
                           attributable to the owners of the Company and Other 
                           equity instruments minus intangible assets. 
 
 Leverage Ratio           Leverage Ratio Exposure (LRE) is defined in accordance 
  Exposure (LRE)           with the Capital Requirements Regulation (EU) No 
                           575/2013, as amended. 
 
 Loan credit              Loan credit losses comprise: (i) credit losses to 
  losses (PL)              cover credit risk on loans and advances to customers, 
  (previously              (ii) net gains on derecognition of financial assets 
  'Provision charge')      measured at amortised cost relating to loans and 
                           advances to customers and (iii) net gains on loans 
                           and advances to customers at FVPL, for the reporting 
                           period/year. 
 
 Loan credit              Loan credit losses charge (cost of risk) (year-to-date) 
  losses charge            is calculated as the annualised 'loan credit losses' 
  (previously              (as defined) divided by average gross loans. The 
  'Provisioning            average gross loans are calculated as the average 
  charge') (cost           of the opening balance and the closing balance of 
  of risk)                 Gross loans (as defined), for the reporting period/year. 
 
 Market Shares            Both deposit and loan market shares are based on 
                           data from the CBC. The Bank is the single largest 
                           credit provider in Cyprus with a market share of 
                           42.3% as at 30 September 2023 compared to 42.4% as 
                           at 30 June 2023 and 31 March 2023 and to 40.9% as 
                           at 31 December 2022. The Bank's deposit market share 
                           in Cyprus reached 37.7% as at 30 September 2023 compared 
                           to 37.4% in 30 June 2023, to 37.3% as at 31 March 
                           2023 and to 37.2% as at 31 December 2022. 
 
MSCI ESG Rating          The use by the Company and the Bank of any MSCI ESG 
                          Research LLC or its affiliates ('MSCI') data, and 
                          the use of MSCI Logos, trademarks, service marks 
                          or index names herein, do not constitute a sponsorship, 
                          endorsement, recommendation or promotion of the Company 
                          or the Bank by MSCI. MSCI Services and data are the 
                          property of MSCI or its information providers and 
                          are provided "as-is" and without warranty. MSCI Names 
                          and logos are trademarks or service marks of MSCI. 
 
 
 I. Definitions and Explanations (continued) 
 
 Net Interest             Net interest margin is calculated as the net interest 
  Margin                   income (annualised) divided by the 'quarterly average 
                           interest earning assets' (as defined). 
 Net loans and            Net loans and advances to customers comprise gross 
  advances to              loans (as defined) net of allowance for expected 
  customers                loan credit losses (as defined, but excluding allowance 
                           for expected credit losses on off-balance sheet exposures 
                           disclosed on the balance sheet within other liabilities). 
 
 Net loans to             Net loans to deposits ratio is calculated as gross 
  deposits ratio           loans (as defined) net of allowance for expected 
                           loan credit losses (as defined) divided by customer 
                           deposits. 
 Net performing           Net performing loan book is the total net loans and 
  loan book                advances to customers (as defined) excluding net 
                           loans included in the legacy exposures (as defined). 
 
 Net Stable Funding       The NSFR is calculated as the amount of "available 
  Ratio (NSFR)             stable funding" (ASF) relative to the amount of "required 
                           stable funding" (RSF). The regulatory limit, enforced 
                           in June 2021, has been set at 100% as per the CRR 
                           II. 
 
 Net zero emissions       The reduction of greenhouse gas emissions to net 
                           zero through a combination of reduction activities 
                           and offsetting investments 
 
 New lending              New lending includes the disbursed amounts of the 
                           new and existing non-revolving facilities (excluding 
                           forborne or re-negotiated accounts) as well as the 
                           average year-to-date change (if positive) of the 
                           current accounts and overdraft facilities between 
                           the balance at the beginning of the period and the 
                           end of the period. Recoveries are excluded from this 
                           calculation since their overdraft movement relates 
                           mostly to accrued interest and not to new lending. 
 
 Non-interest             Non-interest income comprises Net fee and commission 
  income                   income, Net foreign exchange gains/(losses) and net 
                           gains/(losses) on financial instruments and (excluding 
                           net gains on loans and advances to customers at FVPL), 
                           Net insurance result, Net gains/(losses) from revaluation 
                           and disposal of investment properties and on disposal 
                           of stock of properties, and Other income. 
 
 Non-performing                 As per the European Banking Authorities (EBA) standards 
  exposures (NPEs)               and European Central Bank's (ECB) Guidance to Banks 
                                 on Non-Performing Loans (which was published in March 
                                 2017), non-performing exposures (NPEs) are defined 
                                 as those exposures that satisfy one of the following 
                                 conditions: 
                                 (i) The borrower is assessed as unlikely to pay its 
                                 credit obligations in full without the realisation 
                                 of the collateral, regardless of the existence of 
                                 any past due amount or of the number of days past 
                                 due. 
                                 (ii) Defaulted or impaired exposures as per the approach 
                                 provided in the Capital Requirement Regulation (CRR), 
                                 which would also trigger a default under specific 
                                 credit adjustment, diminished financial obligation 
                                 and obligor bankruptcy. 
                                 (iii) Material exposures as set by the CBC, which 
                                 are more than 90 days past due. 
                                 (iv) Performing forborne exposures under probation 
                                 for which additional forbearance measures are extended. 
                                 (v) Performing forborne exposures previously classified 
                                 as NPEs that present more than 30 days past due within 
                                 the probation period. 
 
                                 From 1 January 2021 two regulatory guidelines came 
                                 into force that affect NPE classification and Days-Past-Due 
                                 calculation. More specifically, these are the RTS 
                                 on the Materiality Threshold of Credit Obligations 
                                 Past - Due (EBA/RTS/2016/06 ), and the Guideline 
                                 on the Application of the Definition of Default under 
                                 article 178 (EBA/RTS/2016/07). 
 
                                 The Days- Past -Due (DPD) counter begins counting 
                                 DPD as soon as the arrears or excesses of an exposure 
                                 reach the materiality threshold (rather than as of 
                                 the first day of presenting any amount of arrears 
                                 or excesses). Similarly, the counter will be set 
                                 to zero when the arrears or excesses drop below the 
                                 materiality threshold. Payments towards the exposure 
                                 that do not reduce the arrears/excesses below the 
                                 materiality threshold, will not impact the counter. 
 
                                 For retail debtors, when a specific part of the exposures 
                                 of a customer that fulfils the NPE criteria set out 
                                 above is greater than 20% of the gross carrying amount 
                                 of all on balance sheet exposures of that customer, 
                                 then the total customer exposure is classified as 
                                 non performing; otherwise only the specific part 
                                 of the exposure is classified as non performing. 
                                 For non retail debtors, when an exposure fulfils 
                                 the NPE criteria set out above, then the total customer 
                                 exposure is classified as non performing. 
 I. Definitions and Explanations (continued) 
                          Material arrears/excesses are defined as follows: 
                           (a) Retail exposures: Total arrears/excess amount 
                           greater than EUR100, (b) Exposures other than retail: 
                           Total arrears/excess amount greater than EUR500 and 
                           the amount in arrears/excess in relation to the customer's 
                           total exposure is at least 1%. 
 
                           The NPEs are reported before the deduction of allowance 
                           for expected loan credit losses (as defined). 
 
 Non-recurring            Non-recurring items as presented in the 'Unaudited 
  items                    Interim Condensed Consolidated Income Statement - 
                           Underlying basis' relate to 'Advisory and other transformation 
                           costs - organic'. 2022 Non-recurring items relate 
                           to: (i) Advisory and Other transformation costs - 
                           ongoing (ii) Provisions/net loss relating to NPE 
                           sales, (iii) Restructuring and other costs relating 
                           to NPE sales, and (iv) Restructuring costs - Voluntary 
                           Staff Exit Plan (VEP). 
 NPE coverage             The NPE coverage ratio is calculated as the allowance 
  ratio (previously        for expected loan credit losses (as defined) over 
  'NPE Provisioning        NPEs (as defined). 
  coverage ratio') 
 
 NPE ratio                NPEs ratio is calculated as the NPEs as per EBA (as 
                           defined) divided by gross loans (as defined). 
 
 
 Operating profit         Operating profit comprises profit before loan credit 
                           losses (as defined), impairments of other financial 
                           and non-financial assets, Provisions for pending 
                           litigations, regulatory and other provisions (net 
                           of reversals), tax, profit attributable to non-controlling 
                           interests and non-recurring items (as defined). 
 
 Operating profit         Operating profit return on average assets is calculated 
  return on average        as the annualised operating profit (as defined) divided 
  assets                   by the quarterly average of total assets for the 
                           relevant period. Average total assets exclude total 
                           assets of discontinued operations at each quarter 
                           end, if applicable. 
 
 Phased-in Capital        In accordance with the legislation in Cyprus which 
  Conservation             has been set for all credit institutions, the applicable 
  Buffer (CCB)             rate of the CCB is 1.25% for 2017, 1.875% for 2018 
                           and 2.5% for 2019 (fully phased-in). 
 
 Profit after             This refers to the profit after tax (attributable 
  tax and before           to the owners of the Company) , excluding any 'non-recurring 
  non-recurring            items' (as defined). 
  items (attributable 
  to the owners 
  of the Company) 
 
 Profit/(loss)            This refers to the profit or loss after tax (attributable 
  after tax -              to the owners of the Company) , excluding any 'non-recurring 
  organic (attributable    items' (as defined , except for the ' advisory and 
  to the owners            other transformation costs - organic') . 
  of the Company) 
 
 
Project Helix            Project Helix 3 refers to the agreement the Group 
 3                        reached in November 2021 for the sale of a portfolio 
                          of NPEs with gross book value of EUR551 mn, as well 
                          as real estate properties with book value of c.EUR88 
                          mn as at 30 September 2022. Project Helix 3 was completed 
                          in November 2022. 
 
 
 
 I. Definitions and Explanations (continued) 
 
Project Sinope                    Project Sinope refers to the agreement the Group 
                                   reached in December 2021 for the sale of a portfolio 
                                   of NPEs with gross book value of EUR12 mn as at 31 
                                   December 2021, as well as properties in Romania with 
                                   carrying value EUR0.6 mn as at 31 December 2021. 
                                   Project Sinope was completed in August 2022. 
 
 Quarterly average                 This relates to the average of 'interest earning 
  interest earning                  assets' as at the beginning and end of the relevant 
  assets                            quarter. Interest earning assets include: cash and 
                                    balances with central banks (including cash and balances 
                                    with central banks classified as non-current assets 
                                    held for sale), plus loans and advances to banks, 
                                    plus net loans and advances to customers (including 
                                    loans and advances to customers classified as non-current 
                                    assets held for sale), plus 'deferred consideration 
                                    receivable' included within 'other assets', plus 
                                    investments (excluding equities, mutual funds and 
                                    other non interest bearing investments). 
 
 Qoq                               Quarter on quarter change 
 Return on Tangible                Return on Tangible Equity (ROTE) is calculated as 
  equity (ROTE)                     Profit/(loss) after tax (attributable to the owners 
                                    of the Company) (as defined) (annualised - (based 
                                    on year - to - date days)), divided by the quarterly 
                                    average of Shareholders' equity minus intangible 
                                    assets at each quarter end. 
 
 Shareholders'                     Shareholders' equity comprise total equity adjusted 
  equity                            for non-controlling interest and other equity instruments. 
 
 Special levy                      Relates to the special levy on deposits of credit 
  on deposits                       institutions in Cyprus, contributions to the Single 
  and other levies/contributions    Resolution Fund (SRF), contributions to the Deposit 
                                    Guarantee Fund (DGF), as well as the DTC levy, where 
                                    applicable. 
 
 Time deposit                      Calculated as a percentage of the cost (interest 
  pass-through                      expense) of Time and Notice deposits over the average 
                                    6-month Euribor rate of the period. 
 
 Total Capital                     Total capital ratio is defined in accordance with 
  ratio                             the Capital Requirements Regulation (EU) No 575/2013 
                                    , as amended by CRR II applicable as at the reporting 
                                    date. 
 
Total expenses                    Total expenses comprise staff costs, other operating 
                                   expenses and the special levy on deposits and other 
                                   levies/contributions. It does not include (i) 'advisory 
                                   and other transformation costs-organic', (ii) restructuring 
                                   and other costs relating to NPE sales, or (iii) restructuring 
                                   costs relating to the Voluntary Staff Exit Plan, 
                                   where applicable. (i) 'Advisory and other transformation 
                                   costs-organic' amounted to nil for 3Q2023 (compared 
                                   to EUR1 mn for 2Q2023, EUR1 mn for 1Q2023 and to 
                                   EUR1 mn for 4Q2022), (ii) Restructuring costs relating 
                                   to NPE sales for 3Q2023 amounted to nil (compared 
                                   to a gain of EUR0.2 mn for 2Q2023, a loss of EUR0.2 
                                   mn for 1Q2023 and to a loss of EUR0.3 mn for 4Q2022), 
                                   and (iii) Restructuring costs relating to the Voluntary 
                                   Staff Exit Plan (VEP) for 3Q2023 was nil (compared 
                                   to nil for 2Q2023, 1Q2023 and 4Q2022). 
 
 Total income                      Total income comprises net interest income and non-interest 
                                    income (as defined). 
 
 Total loan credit                 Total loan credit losses, impairments and provisions 
  losses, impairments               comprise loan credit losses (as defined), plus impairments 
  and provisions                    of other financial and non-financial assets, plus 
                                    provisions for pending litigations, regulatory and 
                                    other provisions net of reversals). 
 
 
 Underlying basis                  This refers to the statutory basis after being adjusted 
                                    for reclassification of certain items as explained 
                                    in the Basis of Presentation. 
 
 Write offs                        Loans together with the associated loan credit losses 
                                    are written off when there is no realistic prospect 
                                    of recovery. Partial write-offs, including non-contractual 
                                    write-offs, may occur when it is considered that 
                                    there is no realistic prospect for the recovery of 
                                    the contractual cash flows. In addition, write-offs 
                                    may reflect restructuring activity with customers 
                                    and are part of the terms of the agreement and subject 
                                    to satisfactory performance. 
Yoy                               Year on year change 
 

Basis of Presentation

This announcement covers the results of Bank of Cyprus Holdings Public Limited Company, "BOC Holdings" or "the Company", its subsidiary Bank of Cyprus Public Company Limited, the "Bank" or "BOC PCL", and together with the Bank's subsidiaries, the "Group", for the nine months ended 30 September 2023.

At 31 December 2016, the Bank was listed on the Cyprus Stock Exchange (CSE) and the Athens Exchange. On 18 January 2017, BOC Holdings, incorporated in Ireland, was introduced in the Group structure as the new holding company of the Bank. On 19 January 2017, the total issued share capital of BOC Holdings was admitted to listing and trading on the LSE and the CSE.

Financial information presented in this announcement is being published for the purposes of providing an overview of the Group financial results for the nine months ended 30 September 2023.

The financial information in this announcement is not audited and does not constitute statutory financial statements of BOC Holdings within the meaning of section 340 of the Companies Act 2014. The Group statutory financial statements for the year ended 31 December 2022, upon which the auditors have given an unqualified opinion, were published on 31 March 2023 and are expected to be delivered to the Registrar of Companies of Ireland within 56 days of 30 September 2023. The Board of Directors approved the Group statutory financial statements for the nine months ended 30 September 2023 on 10 November 2023.

Statutory basis: Statutory information is set out on pages 31-35. However, a number of factors have had a significant effect on the comparability of the Group's financial position and performance. Accordingly, the results are also presented on an underlying basis.

Underlying basis: The financial information presented under the underlying basis provides an overview of the Group financial results for the nine months ended 30 September 2023, which the management believes best fits the true measurement of the financial performance and position of the Group. For further information, please refer to 'Commentary on Underlying Basis' on pages 5 and 6. The statutory results are adjusted for certain items (as described on page 36) to allow a comparison of the Group's underlying financial position and performance, as set out on pages 4 and 7.

The financial information included in this announcement is neither reviewed nor audited by the Group's external auditors.

This announcement and the presentation for the Group Financial Results for the nine months ended 30 September 2023 have been posted on the Group's website www.bankofcyprus.com (Group/Investor Relations/Financial Results).

Definitions: The Group uses definitions in the discussion of its business performance and financial position which are set out in section I, together with explanations.

The Group Financial Results for the nine months ended 30 September 2023 are presented in Euro (EUR) and all amounts are rounded as indicated. A comma is used to separate thousands and a dot is used to separate decimals.

Forward Looking Statements

This document contains certain forward-looking statements which can usually be identified by terms used such as "expect", "should be", "will be" and similar expressions or variations thereof or their negative variations, but their absence does not mean that a statement is not forward-looking. Examples of forward-looking statements include, but are not limited to, statements relating to the Group's near term, medium term and longer term future capital requirements and ratios, intentions, beliefs or current expectations and projections about the Group's future results of operations, financial condition, expected impairment charges, the level of the Group's assets, liquidity, performance, prospects, anticipated growth, provisions, impairments, business strategies and opportunities. By their nature, forward-looking statements involve risk and uncertainty because they relate to events, and depend upon circumstances, that will or may occur in the future. Factors that could cause actual business, strategy and/or results to differ materially from the plans, objectives, expectations, estimates and intentions expressed in such forward-looking statements made by the Group include, but are not limited to: general economic and political conditions in Cyprus and other European Union (EU) Member States, interest rate and foreign exchange fluctuations, legislative, fiscal and regulatory developments, information technology, litigation and other operational risks, adverse market conditions, the impact of outbreaks, epidemics or pandemics, such as the COVID-19 pandemic. The Russian invasion of Ukraine has led to heightened volatility across global markets and to the coordinated implementation of sanctions on Russia, Russian entities and nationals. The Russian invasion of Ukraine has caused significant population displacement, and as the conflict continues, the disruption will likely increase. The scale of the conflict and the extent of sanctions, as well as the uncertainty as to how the situation will develop, may have significant adverse effects on the market and macroeconomic conditions, including in ways that cannot be anticipated. This creates significantly greater uncertainty about forward-looking statements. Should any one or more of these or other factors materialise, or should any underlying assumptions prove to be incorrect, the actual results or events could differ materially from those currently being anticipated as reflected in such forward-looking statements. The forward-looking statements made in this document are only applicable as at the date of publication of this document. Except as required by any applicable law or regulation, the Group expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any forward-looking statement contained in this document to reflect any change in the Group's expectations or any change in events, conditions or circumstances on which any statement is based. Changes in our reporting frameworks and accounting standards, including the recently announced reporting changes and the implementation of IFRS 17 'Insurance Contracts', which may have a material impact on the way we prepare our financial statements and (with respect to IFRS 17) may negatively affect the profitability of Group's insurance business.

Contacts

For further information please contact:

Investor Relations

+ 357 22 122239

investors@bankofcyprus.com

The Bank of Cyprus Group is the leading banking and financial services group in Cyprus, providing a wide range of financial products and services which include retail and commercial banking, finance, factoring, investment banking, brokerage, fund management, private banking, life and general insurance. At 30 September 2023, the Bank of Cyprus Group operated through a total of 64 branches in Cyprus, of which 4 operated as cash offices. The Bank of Cyprus Group employed 2,913 staff worldwide. At 30 September 2023, the Group's Total Assets amounted to EUR26.4 bn and Total Equity was EUR2.4 bn. The Bank of Cyprus Group comprises Bank of Cyprus Holdings Public Limited Company, its subsidiary Bank of Cyprus Public Company Limited and its subsidiaries.

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November 13, 2023 02:00 ET (07:00 GMT)

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