AppFolio Unveils Realm-X, the Property Management Industry’s First-Ever Generative AI Conversational Interface
21 Septiembre 2023 - 11:00AM
AppFolio, Inc. (NASDAQ:APPF), a leading provider of cloud business
management solutions for the real estate industry, today unveiled
new product innovations at its annual Customer Conference in Santa
Barbara, including Realm-X — a convenient conversational interface
for property managers.
Realm-X is the newest addition to AppFolio
Realm, the company’s holistic suite of AI capabilities for the real
estate industry. Realm-X uses generative AI to streamline leasing,
maintenance, and accounting workflows, further solidifying
AppFolio’s position as an AI leader and first-mover.
Realm-X automates critical real estate workflows and eliminates
repetitive tasks, freeing up property managers to focus on building
resident connections and driving business performance. With
Realm-X, they can:
- Ask it any question, such as “How many
assigned work orders have had no activity for the past five
days?”
- Tell it to handle common tasks, such as “Draft
a text message asking for a status update on these work
orders.”
- Teach it to automatically execute tasks, such
as refreshing work order lists weekly and texting vendors to
request updates.
AppFolio is piloting Realm-X with select customers ahead of its
broader availability next year.
“As the only property management software provider to thoroughly
integrate generative AI into the vertical technology stack, the
innovations AppFolio is delivering will redefine our space,” said
Will Moxley, Senior Vice President of Product at AppFolio. “AI is
creating an extraordinary opportunity for our customers to enhance
productivity, deliver differentiated experiences, and unlock
growth.”
Enhancing Resident, Owner, and Vendor
ExperiencesAppFolio is rolling out the following new
capabilities as part of its ongoing commitment to delivering
differentiated experiences to not just property managers but also
their residents, vendors, and owners:
- Personalized rent payment options: Through
AppFolio’s new Flexible Rent partnership with financial platform
Best Egg, property managers can offer renters the flexibility to
divide their payments into smaller, more manageable amounts that
align with their lifestyle and income schedule, while still
collecting the full rent amount at the beginning of the month.
- Digitized vendor payments: AppFolio’s platform
now enables direct payments between property managers and vendors,
simplifying the process while enhancing security and transparency.
AppFolio is also launching new Instant Payments functionality that
eliminates bank processing time, allowing vendors to receive
payments instantly following approval.
- Enhanced owner experience: AppFolio will soon
give property owners on-demand access to property data, documents,
and tasks, offering direct visibility into the health of their
properties.
- Improved leasing productivity: A new
integrated leasing tool, Leasing CRM, will offer an efficient,
user-friendly solution for simplifying leasing processes, providing
rapid insights for agents, and empowering even the largest property
managers with data to support occupancy goals. By combining CRM
with its AI Leasing Assistant Lisa, AppFolio is enabling property
managers to drive higher productivity, cost efficiency and leasing
success, ultimately delivering better experiences for renters.
As we celebrate our 11th annual customer conference, I’m
thrilled by the rapid pace of innovation that we continue to
deliver for our customers,” said Shane Trigg, President and CEO of
AppFolio. “Our ambition is to be the one platform at the heart of
our customers’ business, enabling them to unlock their potential
and create exceptional experiences for their customers and
communities.”
New AppFolio Stack™ Partnerships and
IntegrationsWith 40 partners and 1.2 million connected
units, the company’s partner marketplace, AppFolio Stack™, has
continued to rapidly expand, offering customers increased
flexibility to integrate their favorite proptech solutions into
their workflows.
- Through an integration with Amazon Apartment Locker, property
managers will now be able to offer access to automated, secure
self-service lockers, allowing residents to effortlessly retrieve
their packages.
- A new partnership with Birdeye, which offers tools for
reputation and review management, online listings, messaging,
surveys, and competitive benchmarking, will equip property managers
with actionable insights to enhance resident satisfaction.
- The new AppFolio Stack™ Solution Partner program now offers
customers easy access to some of the best accounting and consulting
solution providers in the industry. Inaugural solution partners
include Balanced Asset Solutions, ENG Flanders, Kirby and
Associates, OJO, Planet Synergy, Proper.ai, and Real Estate
Accounting.
About AppFolio, Inc.AppFolio, Inc. is a
cloud-based technology platform built for the real estate industry.
Our solutions enable our customers to digitally transform their
businesses, address critical business operations and deliver a
better customer experience. For more information about AppFolio,
visit appfolio.com.
Photos accompanying this announcement are available
athttps://www.globenewswire.com/NewsRoom/AttachmentNg/94b11d8e-a200-4f18-8ed4-cbda9900475bhttps://www.globenewswire.com/NewsRoom/AttachmentNg/735ffa23-896c-4793-b4d6-41b6fa0af2c1https://www.globenewswire.com/NewsRoom/AttachmentNg/975ae093-459c-4363-8454-d0b6394348b2
For more information, please contact:
Stephanie Mitchell
pr@appfolio.com
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