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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
Form 10-Q
(Mark One)
Quarterly report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
For the quarterly period ended April 30, 2024
OR
Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
For transition period from                     to                     
Commission File Number: 001-35680
WORKDAY, INC.
(Exact name of registrant as specified in its charter) 
Delaware20-2480422
(State or other jurisdiction of
incorporation or organization)
 (I.R.S Employer
Identification No.)
6110 Stoneridge Mall Road
Pleasanton, California 94588
(Address of principal executive offices, including zip code)
(925951-9000
(Registrant’s telephone number, including area code) 
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Class A Common Stock, par value $0.001WDAYThe Nasdaq Stock Market LLC
(Nasdaq Global Select Market)
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 (the “Exchange Act”) during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes  No  
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).  Yes    No  
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes   No  
As of May 24, 2024, there were approximately 212 million shares of the registrant’s Class A common stock, net of treasury stock, and 53 million shares of the registrants Class B common stock outstanding.


Workday, Inc.
  Page No.
Item 1.
Item 2.
Item 3.
Item 4.
Item 1.
Item 1A.
Item 2.
Item 3.
Item 4.
Item 5.
Item 6.
2

PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
Workday, Inc.
Condensed Consolidated Balance Sheets
(in millions)
(unaudited)
April 30, 2024January 31, 2024
Assets
Current assets:
Cash and cash equivalents$1,752 $2,012 
Marketable securities5,430 5,801 
Trade and other receivables, net1,133 1,639 
Deferred costs232 232 
Prepaid expenses and other current assets327 255 
Total current assets8,874 9,939 
Property and equipment, net1,238 1,234 
Operating lease right-of-use assets323 289 
Deferred costs, noncurrent489 509 
Acquisition-related intangible assets, net351 233 
Deferred tax assets1,056 1,065 
Goodwill3,257 2,846 
Other assets353 337 
Total assets$15,941 $16,452 
Liabilities and stockholders’ equity
Current liabilities:
Accounts payable$76 $78 
Accrued expenses and other current liabilities254 287 
Accrued compensation451 544 
Unearned revenue3,552 4,057 
Operating lease liabilities95 89 
Total current liabilities4,428 5,055 
Debt, noncurrent2,981 2,980 
Unearned revenue, noncurrent61 70 
Operating lease liabilities, noncurrent268 227 
Other liabilities40 38 
Total liabilities7,778 8,370 
Stockholders’ equity:
Common stock0 0 
Additional paid-in capital10,512 10,400 
Treasury stock(742)(608)
Accumulated other comprehensive income (loss)17 21 
Accumulated deficit(1,624)(1,731)
Total stockholders’ equity8,163 8,082 
Total liabilities and stockholders’ equity$15,941 $16,452 
See Notes to Condensed Consolidated Financial Statements
3

Workday, Inc.
Condensed Consolidated Statements of Operations
(in millions, except number of shares which are reflected in thousands and per share data)
(unaudited)
Three Months Ended April 30,
20242023
Revenues:
Subscription services$1,815 $1,528 
Professional services175 156 
Total revenues1,990 1,684 
Costs and expenses (1):
Costs of subscription services290 239 
Costs of professional services199 178 
Product development656 600 
Sales and marketing573 519 
General and administrative208 168 
Total costs and expenses1,926 1,704 
Operating income (loss)64 (20)
Other income (expense), net59 27 
Income (loss) before provision for (benefit from) income taxes123 7 
Provision for (benefit from) income taxes16 7 
Net income (loss)$107 $0 
Net income (loss) per share, basic$0.40 $0.00 
Net income (loss) per share, diluted$0.40 $0.00 
Weighted-average shares used to compute net income (loss) per share, basic 264,444 258,820 
Weighted-average shares used to compute net income (loss) per share, diluted270,298 261,371 
(1) Costs and expenses include share-based compensation expenses as follows:
Three Months Ended April 30,
20242023
Costs of subscription services$38 $29 
Costs of professional services31 30 
Product development173 170 
Sales and marketing72 80 
General and administrative71 60 
Total share-based compensation expenses$385 $369 
See Notes to Condensed Consolidated Financial Statements
4

Workday, Inc.
Condensed Consolidated Statements of Comprehensive Income (Loss)
(in millions)
(unaudited)
Three Months Ended April 30,
20242023
Net income (loss)$107 $0 
Other comprehensive income (loss), net of tax:
Net change in foreign currency translation adjustment(2)(1)
Net change in unrealized gains (losses) on available-for-sale debt securities, net of tax provision (benefit) of $(9) and $0, respectively
(25)7 
Net change in unrealized gains (losses) on cash flow hedges, net of tax provision of $1 and $2, respectively
23 (16)
Other comprehensive income (loss), net of tax(4)(10)
Comprehensive income (loss)$103 $(10)
See Notes to Condensed Consolidated Financial Statements
5

Workday, Inc.
Condensed Consolidated Statements of Stockholders’ Equity
(in millions, except number of shares which are reflected in thousands)
(unaudited)
Three Months Ended April 30,
20242023
Common stock:
Balance, beginning of period$0 $0 
Issuance of common stock under employee equity plans0 0 
Shares withheld related to net share settlement of equity awards0 0 
Balance, end of period0 0 
Additional paid-in capital:
Balance, beginning of period10,400 8,829 
Issuance of common stock under employee equity plans0 1 
Shares withheld related to net share settlement of equity awards(274)(3)
Share-based compensation386 369 
Balance, end of period10,512 9,196 
Treasury stock:
Balance, beginning of period(608)(185)
Common stock repurchases under share repurchase programs(134)0 
Balance, end of period(742)(185)
Accumulated other comprehensive income (loss):
Balance, beginning of period21 53 
Other comprehensive income (loss)(4)(10)
Balance, end of period17 43 
Accumulated deficit:
Balance, beginning of period(1,731)(3,112)
Net income (loss)107 0 
Balance, end of period(1,624)(3,112)
Total stockholders’ equity$8,163 $5,942 

Three Months Ended April 30,
20242023
Common stock shares:
Balance, beginning of period263,862 257,991 
Issuance of common stock under employee equity plans2,876 2,434 
Shares withheld related to net share settlement of equity awards(1,018)(17)
Common stock repurchased(502)0 
Balance, end of period265,218 260,408 
See Notes to Condensed Consolidated Financial Statements
6

Workday, Inc.
Condensed Consolidated Statements of Cash Flows
(in millions)
(unaudited)
Three Months Ended April 30,
20242023
Cash flows from operating activities:
Net income (loss)$107 $0 
Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities:
Depreciation and amortization75 70 
Share-based compensation expenses385 369 
Amortization of deferred costs59 49 
Non-cash lease expense25 24 
(Gains) losses on investments7 8 
Accretion of discounts on marketable debt securities, net(33)(34)
Deferred income taxes6 2 
Other1 (5)
Changes in operating assets and liabilities, net of business combinations:
Trade and other receivables, net509 473 
Deferred costs(40)(35)
Prepaid expenses and other assets(21)(19)
Accounts payable10 (58)
Accrued expenses and other liabilities(193)(223)
Unearned revenue(525)(344)
Net cash provided by (used in) operating activities372 277 
Cash flows from investing activities:
Purchases of marketable securities(778)(1,888)
Maturities of marketable securities1,096 1,232 
Sales of marketable securities17 22 
Capital expenditures(81)(59)
Business combinations, net of cash acquired(512)0 
Purchase of other intangible assets0 (9)
Purchases of non-marketable equity and other investments0 (11)
Net cash provided by (used in) investing activities(258)(713)
Cash flows from financing activities:
Repurchases of common stock(128)0 
Proceeds from issuance of common stock from employee equity plans0 1 
Taxes paid related to net share settlement of equity awards(239)(3)
Net cash provided by (used in) financing activities(367)(2)
Effect of exchange rate changes0 (1)
Net increase (decrease) in cash, cash equivalents, and restricted cash(253)(439)
Cash, cash equivalents, and restricted cash at the beginning of period2,024 1,895 
Cash, cash equivalents, and restricted cash at the end of period$1,771 $1,456 
See Notes to Condensed Consolidated Financial Statements
7

Three Months Ended April 30,
20242023
Supplemental cash flow data:
Cash paid for interest$55 $55 
Cash paid for income taxes, net of refunds6 11 
Non-cash investing and financing activities:
Purchases of property and equipment, accrued but not paid37 54 
Accrued taxes related to net share settlement of equity awards
35 0 

As of April 30,
20242023
Reconciliation of cash, cash equivalents, and restricted cash as shown in the Condensed Consolidated Statements of Cash Flows:
Cash and cash equivalents$1,752 $1,444 
Restricted cash included in Prepaid expenses and other current assets19 12 
Total cash, cash equivalents, and restricted cash$1,771 $1,456 
See Notes to Condensed Consolidated Financial Statements
8

Workday, Inc.
Notes to Condensed Consolidated Financial Statements
As used in this report, the terms “Workday,” “registrant,” “we,” “us,” and “our” mean Workday, Inc. and its subsidiaries unless the context indicates otherwise.
Amounts in this report may not recalculate due to rounding. Year-over-year comparisons, operating margin, and net income (loss) per share are calculated using unrounded data.
Note 1. Overview and Basis of Presentation
Description of the Business
Workday delivers applications for financial management, spend management, human capital management, planning, and analytics. With Workday, our customers have a unified system that can help them plan, execute, analyze, and extend to other applications and environments, thereby helping them continuously adapt how they manage their business and operations.
Basis of Presentation
The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the United States (“GAAP”) and applicable rules and regulations of the Securities and Exchange Commission (“SEC”) regarding interim financial reporting. The condensed consolidated financial statements include the results of Workday, Inc. and its wholly-owned subsidiaries. All intercompany balances and transactions have been eliminated. Certain information and note disclosures normally included in the financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations. In the opinion of our management, the information contained herein reflects all adjustments necessary for a fair presentation of Workday’s financial position, results of operations, stockholders’ equity, and cash flows. All such adjustments are of a normal, recurring nature. The results of operations for the three months ended April 30, 2024, shown in this report are not necessarily indicative of the results to be expected for the full fiscal year ending January 31, 2025. The unaudited condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements in our Annual Report on Form 10-K for the fiscal year ended January 31, 2024, filed with the SEC on March 8, 2024.
Certain prior period amounts reported in our unaudited condensed consolidated financial statements and notes thereto have been reclassified to conform to current period presentation.
Use of Estimates
The preparation of condensed consolidated financial statements in conformity with GAAP requires us to make certain estimates, judgments, and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities as of the date of the condensed consolidated financial statements, as well as the reported amounts of revenues and expenses during the reporting period. Significant estimates, judgments, and assumptions include, but are not limited to, the identification of distinct performance obligations for revenue recognition, the determination of the period of benefit for deferred commissions, the realizability of deferred tax assets, the measurement of uncertain tax positions, the fair value and useful lives of assets acquired and liabilities assumed through business combinations, and the valuation of non-marketable equity investments. Actual results could differ from those estimates, judgments, and assumptions, and such differences could be material to our condensed consolidated financial statements.
Segment Information
We operate in one operating segment, cloud applications. Operating segments are defined as components of an enterprise where separate financial information is evaluated regularly by the chief operating decision maker (“CODM”) in deciding how to allocate resources and assessing performance. Our CODM, the Chief Executive Officer, allocates resources and assesses performance based upon discrete financial information at the consolidated level.
Note 2. Significant Accounting Policies and Accounting Standards
Significant Accounting Policies
There have been no material changes in our significant accounting policies as described in our Annual Report on Form 10-K for the fiscal year ended January 31, 2024.
9

Concentrations of Risk and Significant Customers
Our financial instruments that are exposed to concentrations of credit risk consist primarily of cash and cash equivalents, debt securities, derivative instruments, and trade and other receivables. Our deposits exceed federally insured limits.
No customer individually accounted for more than 10% of trade and other receivables, net as of April 30, 2024, or January 31, 2024. No customer individually accounted for more than 10% of total revenues during the three months ended April 30, 2024, or 2023.
Other than the United States, no country individually accounted for more than 10% of total revenues during the three months ended April 30, 2024, or 2023.
In order to reduce the risk of disruption of our cloud applications, we have established data centers in various geographic regions. We serve our customers and users from data center facilities operated by third parties, located in North America and Europe. We have internal procedures to restore services in the event of disruption at one of our data center facilities. Even with these procedures for disaster recovery in place, our cloud applications could be significantly interrupted during the implementation of the procedures to restore services.
In addition, we rely upon third-party hosted infrastructure partners globally, including Amazon Web Services (“AWS”) and Google LLC, to serve customers and operate certain aspects of our services. Given this, any disruption of or interference at our hosted infrastructure partners may impact our operations and our business could be adversely impacted.
Recently Issued Accounting Pronouncements
In November 2023, the Financial Accounting Standards Board (“FASB”) issued Accounting Standard Update (“ASU”) No. 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures, which requires disclosure of incremental segment information on an annual and interim basis. This ASU is effective for fiscal years beginning after December 15, 2023, and interim periods within fiscal years beginning after December 15, 2024, with early adoption permitted. The standard requires retrospective application to all prior periods presented in the financial statements. We do not intend to early adopt, and are currently evaluating the impacts of the new standard.
In December 2023, the FASB issued ASU No. 2023-09, Income Taxes (Topic 740): Improvements to Income Disclosures, which requires disclosure of disaggregated income taxes paid, prescribes standard categories for the components of the effective tax rate reconciliation, and modifies other income tax-related disclosures. This ASU is effective for fiscal years beginning after December 15, 2024, with early adoption permitted. The standard allows for adoption on a prospective basis, with a retrospective option. We do not intend to early adopt, and are currently evaluating the impacts of the new standard.
Note 3. Investments
Debt Securities
As of April 30, 2024, debt securities consisted of the following (in millions):
Amortized CostUnrealized GainsUnrealized LossesAggregate Fair Value
U.S. treasury securities$1,684 $0 $(6)$1,678 
U.S. agency obligations675 0 (2)673 
Corporate bonds2,604 1 (20)2,585 
Commercial paper1,166 0 0 1,166 
Total debt securities$6,129 $1 $(28)$6,102 
Included in Cash and cash equivalents$672 $0 $0 $672 
Included in Marketable securities$5,457 $1 $(28)$5,430 
10

As of January 31, 2024, debt securities consisted of the following (in millions):
Amortized CostUnrealized GainsUnrealized LossesAggregate Fair Value
U.S. treasury securities$2,072 $4 $(2)$2,074 
U.S. agency obligations753 2 (1)754 
Corporate bonds2,496 9 (5)2,500 
Commercial paper1,232 0 0 1,232 
Total debt securities$6,553 $15 $(8)$6,560 
Included in Cash and cash equivalents$759 $0 $0 $759 
Included in Marketable securities$5,794 $15 $(8)$5,801 
The fair values of debt securities, by remaining contractual maturity, were as follows (in millions):
April 30, 2024
Due within 1 year$3,346 
Due in 1 year through 5 years2,756 
Total debt securities$6,102 
We classify our debt securities as available-for-sale at the time of purchase and reevaluate such classification as of each balance sheet date. We consider all debt securities as funds available for use in current operations, including those with maturity dates beyond one year, and therefore classify these securities as current assets on the Condensed Consolidated Balance Sheets. Debt securities included in Marketable securities on the Condensed Consolidated Balance Sheets consist of securities with original maturities at the time of purchase greater than three months, and the remaining securities are included in Cash and cash equivalents.
As of April 30, 2024, and January 31, 2024, the fair value of debt securities in an unrealized loss position totaled $4.6 billion and $2.4 billion, respectively, the majority of which had been in a continuous unrealized loss position for less than 12 months. Unrealized losses on debt securities primarily resulted from changes in market interest rates. We do not intend to sell these debt securities and it is not more likely than not that we will be required to sell the debt securities before recovery of their amortized cost bases, which may be at maturity. We did not recognize any credit or non-credit related losses related to our debt securities during the periods presented.
We sold $17 million and $12 million of debt securities during the three months ended April 30, 2024, and 2023, respectively. The realized gains and losses from the sales were immaterial.
Equity Investments
Equity investments consisted of the following (in millions):
Condensed Consolidated Balance Sheets LocationApril 30, 2024January 31, 2024
Money market funds Cash and cash equivalents$873 $1,017 
Non-marketable equity investments measured using the measurement alternative Other assets240 248 
Total equity investments$1,113 $1,265 
Total realized and unrealized gains and losses associated with our equity investments consisted of the following (in millions):
Three Months Ended April 30,
20242023
Net realized gains (losses) recognized on equity investments sold (1)
$0 $0 
Net unrealized gains (losses) recognized on equity investments held as of the end of the period(8)(8)
Total net gains (losses) recognized in Other income (expense), net$(8)$(8)
(1)Reflects the difference between the sale proceeds and the carrying value of the equity investments at the beginning of the period.
11

Non-Marketable Equity Investments Measured Using the Measurement Alternative
Non-marketable equity investments measured using the measurement alternative include investments in privately held companies without readily determinable fair values in which we do not own a controlling interest or exercise significant influence. These investments are recorded at cost and are adjusted for observable transactions for same or similar securities of the same issuer or impairment events. The carrying values for our non-marketable equity investments are summarized below (in millions):
April 30, 2024January 31, 2024
Total initial cost$213 $213 
Cumulative net unrealized gains (losses)27 35 
Carrying value$240 $248 
During the three months ended April 30, 2024, and 2023, we recorded impairment losses on our non-marketable equity investments of $8 million and $3 million, respectively.
Marketable Equity Investments
We may hold marketable equity investments with readily determinable fair values over which we do not own a controlling interest or exercise significant influence. As of April 30, 2024, and January 31, 2024, we did not hold any such investments.
During the three months ended April 30, 2023, we recorded unrealized net losses of $5 million on our marketable equity investment balance held as of the end of the period of $66 million. Additionally, we sold marketable equity investments for proceeds of $10 million with an immaterial corresponding realized gain.
Note 4. Fair Value Measurements
We use a fair value hierarchy that requires that we maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. A financial instrument’s classification within the fair value hierarchy is based upon the lowest level of input that is significant to the fair value measurement. Three levels of inputs may be used to measure fair value:
Level 1 — Observable inputs that reflect quoted prices (unadjusted) for identical assets or liabilities in active markets.
Level 2 — Other inputs that are directly or indirectly observable in the marketplace.
Level 3 — Unobservable inputs that are supported by little or no market activity.
Assets and Liabilities Measured at Fair Value on a Recurring Basis
The following table presents information about our assets and liabilities that are measured at fair value on a recurring basis and their assigned levels within the valuation hierarchy as of April 30, 2024 (in millions):
Level 1Level 2Level 3Total
U.S. treasury securities$1,678 $0 $0 $1,678 
U.S. agency obligations0 673 0 673 
Corporate bonds0 2,585 0 2,585 
Commercial paper0 1,166 0 1,166 
Money market funds873 0 0 873 
Foreign currency derivative assets0 64 0 64 
Total assets$2,551 $4,488 $0 $7,039 
Foreign currency derivative liabilities$0 $20 $0 $20 
Total liabilities$0 $20 $0 $20 
12

The following table presents information about our assets and liabilities that are measured at fair value on a recurring basis and their assigned levels within the valuation hierarchy as of January 31, 2024 (in millions):
Level 1Level 2Level 3Total
U.S. treasury securities$2,074 $0 $0 $2,074 
U.S. agency obligations0 754 0 754 
Corporate bonds0 2,500 0 2,500 
Commercial paper0 1,232 0 1,232 
Money market funds1,017 0 0 1,017 
Foreign currency derivative assets0 46 0 46 
Total assets$3,091 $4,532 $0 $7,623 
Foreign currency derivative liabilities$0 $27 $0 $27 
Total liabilities$0 $27 $0 $27 
Non-Marketable Equity Investments Measured at Fair Value on a Non-Recurring Basis
Non-marketable equity investments that have been remeasured due to an observable event or impairment are classified within Level 3 in the fair value hierarchy because we estimate the value based on valuation methods which may include a combination of the observable transaction price at the transaction date and other unobservable inputs including volatility, rights, and obligations of the investments we hold. For further information, see Note 3, Investments.
Fair Value Measurements of Other Financial Instruments
We carry our debt at face value less unamortized debt discount and issuance costs on our Condensed Consolidated Balance Sheets and present the fair value for disclosure purposes only. All of our debt obligations are categorized as Level 2 financial instruments. For further information on the fair values of our debt and the inputs used in the calculations, see Note 11, Debt.
Note 5. Deferred Costs
Deferred costs, which consist of deferred sales commissions, were $721 million and $741 million as of April 30, 2024, and January 31, 2024, respectively. Amortization expense for the deferred costs was $59 million and $49 million for the three months ended April 30, 2024, and 2023, respectively. There was no impairment loss in relation to the costs capitalized for the periods presented.
Note 6. Property and Equipment, Net
Property and equipment, net consisted of the following (in millions):
April 30, 2024January 31, 2024
Computers, equipment, and software$1,337 $1,387 
Buildings723 726 
Leasehold improvements224 213 
Furniture, fixtures, and transportation equipment101 99 
Land and land improvements81 81 
Property and equipment, gross2,466 2,506 
Less accumulated depreciation and amortization(1,228)(1,272)
Property and equipment, net$1,238 $1,234 
Depreciation expense totaled $56 million and $48 million for the three months ended April 30, 2024, and 2023.
13

Note 7. Business Combination
HiredScore Acquisition
On March 29, 2024, we acquired all outstanding stock of HiredScore, Inc. (“HiredScore”), a provider of AI-powered talent orchestration solutions. With HiredScore, Workday provides customers with a comprehensive, transparent, and intelligent talent acquisition and internal mobility offering, helping them better address their ever-evolving people needs. We have included the financial results of HiredScore in our condensed consolidated financial statements from the date of acquisition.
The total acquisition-date fair value of the purchase consideration was $530 million, which was paid in cash. The purchase consideration was preliminarily allocated to the tangible and intangible assets acquired and liabilities assumed based on their estimated fair values as of the acquisition date, with the excess recorded to goodwill. The fair values of assets acquired and liabilities assumed may be subject to change over the measurement period as additional information is received and certain tax matters are finalized. The primary areas that are subject to change include income taxes payable and deferred taxes. The measurement period will end no later than one year from the acquisition date. The preliminary fair values of the assets acquired and liabilities assumed as of the date of acquisition were as follows (in millions):
Cash$11 
Acquisition-related intangible assets135 
Goodwill411 
Other assets
11 
Other liabilities
(38)
Total$530 
The fair values and weighted-average useful lives of the acquired intangible assets by category were as follows (in millions, except years):
Estimated Fair ValuesWeighted-Average Useful Lives (in Years)
Developed technology$111 8
Customer relationships23 14
Trade name
1 1
Total acquisition-related intangible assets
$135 9
The goodwill recognized was primarily attributable to the assembled workforce and the expected synergies from integrating HiredScore’s technology into our product portfolio. The goodwill is not deductible for income tax purposes.
Separate operating results and pro forma results of operations for HiredScore have not been presented as the effect of this acquisition was not material to our financial results.
14

Note 8. Acquisition-Related Intangible Assets, Net
Acquisition-related intangible assets, net consisted of the following as of April 30, 2024 (in millions):
Gross Carrying Amount
Accumulated Amortization
Net Book Value
Developed technology$429 $(266)$163 
Customer relationships334 (147)187 
Backlog15 (15)0 
Trade name14 (13)1 
Total
$792 $(441)$351 
Acquisition-related intangible assets, net consisted of the following as of January 31, 2024 (in millions):
Gross Carrying Amount
Accumulated Amortization
Net Book Value
Developed technology$318 $(256)$62 
Customer relationships311 (140)171 
Backlog15 (15)0 
Trade name13 (13)0 
Total
$657 $(424)$233 
Amortization expense related to acquisition-related intangible assets was $17 million and $21 million for the three months ended April 30, 2024, and 2023, respectively.
As of April 30, 2024, the future estimated amortization expense related to acquisition-related intangible assets was as follows (in millions):
Fiscal Period:
Remainder of 2025$59 
202672 
202747 
202843 
202933 
Thereafter97 
Total$351 
Note 9. Other Assets
Other assets consisted of the following (in millions):
April 30, 2024January 31, 2024
Non-marketable equity and other investments$240 $248 
Contract assets31 21 
Technology patents and other intangible assets, net25 26 
Derivative assets24 14 
Prepayments for goods and services13 14 
Deposits8 8 
Other12 6 
Total other assets$353 $337 
15

Technology patents and other intangible assets with estimable useful lives are amortized on a straight-line basis. As of April 30, 2024, the future estimated amortization expense was as follows (in millions):
Fiscal Period:
Remainder of 2025$3 
20263 
20273 
20283 
20293 
Thereafter10 
Total$25 
Note 10. Derivative Instruments
We conduct business on a global basis in multiple foreign currencies, subjecting Workday to foreign currency exchange risk. To mitigate this risk, we utilize derivative hedging contracts as described below. We do not enter into any derivatives for trading or speculative purposes.
Our foreign currency contracts are classified within Level 2 of the fair value hierarchy because the valuation inputs are based on quoted prices and market observable data of similar instruments in active markets, such as currency spot and forward rates.
Cash Flow Hedges
We enter into foreign currency forward contracts to hedge a portion of our forecasted revenue and expense transactions (“cash flow hedges”). We designate these forward contracts as cash flow hedging instruments since the accounting criteria for such designation has been met.
Cash flow hedges are recorded on the Condensed Consolidated Balance Sheets at fair value. Cash flows from the settlement of these forward contracts are classified as operating activities on the Condensed Consolidated Statements of Cash Flows. Gains or losses resulting from changes in the fair value of these hedges are recorded in Accumulated other comprehensive income (loss) (“AOCI”) on the Condensed Consolidated Balance Sheets and are subsequently reclassified to the same line item as the hedged transaction on the Condensed Consolidated Statements of Operations in the same period that the hedged transaction affects earnings. As of April 30, 2024, we estimate that $27 million of net gains recorded in AOCI related to our cash flow hedges will be reclassified into income within the next 12 months.
As of April 30, 2024, and January 31, 2024, the notional values of the cash flow hedges that we held to buy U.S. dollars in exchange for other currencies were $2.7 billion and $2.5 billion, respectively. The notional values of the cash flow hedges that we held to sell U.S. dollars in exchange for other currencies were $393 million and $399 million as of April 30, 2024, and January 31, 2024, respectively. All contracts had maturities of less than 59 months.
Non-Designated Hedges
We also enter into foreign currency forward contracts to hedge a portion of our net outstanding monetary assets and liabilities (“non-designated hedges”). These forward contracts are intended to offset foreign currency gains or losses associated with the underlying monetary assets and liabilities and are recorded on the Condensed Consolidated Balance Sheets at fair value. These forward contracts are not designated as hedging instruments under applicable accounting guidance, and therefore all changes in the fair value of these forward contracts are recorded in Other income (expense), net on the Condensed Consolidated Statements of Operations. Cash flows from the settlement of these forward contracts are classified as operating activities on the Condensed Consolidated Statements of Cash Flows.
As of April 30, 2024, and January 31, 2024, the notional values of the non-designated hedges that we held to buy U.S. dollars in exchange for other currencies were $68 million and $237 million, respectively, and the notional values of the non-designated hedges that we held to sell U.S. dollars in exchange for other currencies were $49 million and $11 million, respectively.
16

The fair values of outstanding derivative instruments were as follows (in millions):
Condensed Consolidated Balance Sheets LocationApril 30, 2024January 31, 2024
Derivative assets:
Cash flow hedgesPrepaid expenses and other current assets$39 $30 
Cash flow hedgesOther assets24 14 
Non-designated hedgesPrepaid expenses and other current assets1 2 
Total derivative assets$64 $46 
Derivative liabilities:
Cash flow hedgesAccrued expenses and other current liabilities$12 $14 
Cash flow hedgesOther liabilities7 12 
Non-designated hedgesAccrued expenses and other current liabilities1 1 
Total derivative liabilities$20 $27 
The effect of cash flow hedges on the Condensed Consolidated Statements of Operations was as follows (in millions):
Three Months Ended April 30,
Condensed Consolidated Statements of Operations Location20242023
TotalGains (losses) related to cash flow hedgesTotalGains (losses) related to cash flow hedges
Revenues$1,990 $8 $1,684 $16 
Costs and expenses1,926 (2)1,704 (1)
Pre-tax gains (losses) associated with cash flow hedges were as follows (in millions):
Condensed Consolidated Statements of Operations and Statements of Comprehensive Income (Loss) LocationsThree Months Ended April 30,
20242023
Gains (losses) recognized in OCINet change in unrealized gains (losses) on cash flow hedges$30 $1 
Gains (losses) reclassified from AOCI into income (effective portion)Revenues8 16 
Gains (losses) reclassified from AOCI into income (effective portion)Costs and expenses(2)(1)
Gains (losses) associated with non-designated hedges were as follows (in millions):
Condensed Consolidated Statements of Operations LocationThree Months Ended April 30,
20242023
Gains (losses) related to non-designated hedgesOther income (expense), net$1 $2 
We are subject to netting agreements with all of the counterparties of the foreign exchange contracts, under which we are permitted to net settle transactions of the same currency with a single net amount payable by one party to the other. It is our policy to present the derivatives gross on the Condensed Consolidated Balance Sheets. Our foreign currency forward contracts are not subject to any credit contingent features or collateral requirements. We manage our exposure to counterparty risk by entering into contracts with a diversified group of major financial institutions and by actively monitoring outstanding positions.
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As of April 30, 2024, information related to these offsetting arrangements was as follows (in millions):
Gross Amounts of Recognized AssetsGross Amounts Offset on the Condensed Consolidated Balance SheetsNet Amounts of Assets Presented on the Condensed Consolidated Balance SheetsGross Amounts Not Offset on the Condensed Consolidated Balance SheetsNet Assets Exposed
Financial InstrumentsCash Collateral Received
Derivative assets:
Counterparty A$17 $0 $17 $(2)$0 $15 
Counterparty B16 0 16 (6)0 10 
Counterparty C3 0 3 (2)0 1 
Counterparty D24 0 24 (9)0 15 
Counterparty E3 0 3 (1)0 2 
Counterparty F1 0 1 0 0 1 
Total$64 $0 $64 $(20)$0 $44 
Gross Amounts of Recognized LiabilitiesGross Amounts Offset on the Condensed Consolidated Balance SheetsNet Amounts of Liabilities Presented on the Condensed Consolidated Balance SheetsGross Amounts Not Offset on the Condensed Consolidated Balance SheetsNet Liabilities Exposed
Financial InstrumentsCash Collateral Pledged
Derivative liabilities:
Counterparty A$2 $0 $2 $(2)$0 $0 
Counterparty B6 0 6 (6)0 0 
Counterparty C2 0 2 (2)0 0 
Counterparty D9 0 9 (9)0 0 
Counterparty E1 0 1 (1)0 0 
Counterparty F0 0 0 0 0 0 
Total$20 $0 $20 $(20)$0 $0 
Note 11. Debt
Outstanding debt consisted of the following (in millions):
April 30, 2024January 31, 2024
2027 Notes$1,000 $1,000 
2029 Notes750 750 
2032 Notes1,250 1,250 
Total principal amount3,000 3,000 
Less: unamortized debt discount and issuance costs(19)(20)
Net carrying amount2,981 2,980 
Debt, noncurrent$2,981 $2,980 
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As of April 30, 2024, the future principal payments for the outstanding debt were as follows (in millions):
Fiscal Period:
Remainder of 2025$0 
20260 
20270 
20281,000 
20290 
Thereafter2,000 
Total principal amount$3,000 
Senior Notes
In April 2022, we issued $3.0 billion aggregate principal amount of senior notes, consisting of $1.0 billion aggregate principal amount of 3.500% notes due April 1, 2027 (“2027 Notes”), $750 million aggregate principal amount of 3.700% notes due April 1, 2029 (“2029 Notes”), and $1.25 billion aggregate principal amount of 3.800% notes due April 1, 2032 (“2032 Notes,” and together with the 2027 Notes and the 2029 Notes, “Senior Notes”). Interest is payable semi-annually in arrears on April 1 and October 1 of each year.
The Senior Notes are unsecured obligations and rank equally with all existing and future unsecured and unsubordinated indebtedness of Workday. We may redeem the Senior Notes in whole or in part at any time or from time to time, at specified redemption dates and prices. In addition, upon the occurrence of certain change of control triggering events, we may be required to repurchase the Senior Notes under specified terms. The indenture governing the Senior Notes also includes covenants (including certain limited covenants restricting our ability to incur certain liens and enter into certain sale and leaseback transactions), events of default, and other customary provisions. As of April 30, 2024, we were in compliance with all covenants associated with the Senior Notes.
We incurred debt discount and issuance costs of approximately $27 million in connection with the Senior Notes offering, which were allocated on a pro rata basis to the 2027 Notes, 2029 Notes, and 2032 Notes. The debt discount and issuance costs are amortized on a straight-line basis, which approximates the effective interest rate method, to interest expense over the contractual term of each arrangement. The effective interest rates on the 2027 Notes, 2029 Notes, and 2032 Notes, which are calculated as the contractual interest rates adjusted for the debt discount and issuance costs, are 3.67%, 3.82%, and 3.90%, respectively.
As of April 30, 2024, and January 31, 2024, the total estimated fair value of the Senior Notes was $2.7 billion and $2.8 billion, respectively. The estimated fair values of the Senior Notes, which we have classified as Level 2 financial instruments, were determined based on quoted bid prices in an over-the-counter market on the last trading day of the reporting period.
Credit Agreement
In April 2022, we entered into a credit agreement (“2022 Credit Agreement”) which provides for a revolving credit facility in an aggregate principal amount of $1.0 billion. As of April 30, 2024, we had no outstanding revolving loans under the 2022 Credit Agreement. The revolving loans under the 2022 Credit Agreement may be borrowed, repaid, and reborrowed until April 6, 2027, at which time all amounts borrowed must be repaid. The revolving loans under the 2022 Credit Agreement will bear interest, at our option, at a base rate plus a margin of 0.000% to 0.500% or a secured overnight financing rate (“SOFR”) plus 10 basis points, plus a margin of 0.750% to 1.500%, with such margin being determined based on our consolidated leverage ratio or debt rating. We are also obligated to pay an ongoing commitment fee on undrawn amounts.
The 2022 Credit Agreement contains customary representations, warranties, and affirmative and negative covenants, including a financial covenant, events of default, and indemnification provisions in favor of the lenders. The negative covenants include restrictions on the incurrence of liens and indebtedness, certain merger transactions, and other matters, all subject to certain exceptions. The financial covenant, based on a quarterly financial test, requires that we do not exceed a maximum leverage ratio of 3.50:1.00, subject to a step-up to 4.50:1.00 at our election for a certain period following an acquisition. As of April 30, 2024 and January 31, 2024, we were in compliance with all covenants included in the 2022 Credit Agreement.
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Interest Expense on Debt
The following table sets forth total interest expense recognized related to our debt (in millions):
Three Months Ended April 30,
20242023
Contractual interest expense$28 $28 
Interest cost related to amortization of debt discount and issuance costs1 1 
Total interest expense$29 $29 
Note 12. Leases
We have entered into operating lease agreements for our office space, data centers, and other property and equipment. Operating lease right-of-use assets were $323 million and $289 million as of April 30, 2024, and January 31, 2024, respectively, and operating lease liabilities were $363 million and $316 million as of April 30, 2024, and January 31, 2024, respectively.
The components of operating lease expense were as follows (in millions):
Three Months Ended April 30,
20242023
Operating lease cost$29 $29 
Short-term lease cost0 1 
Variable lease cost10 11 
Total operating lease cost$39 $41 
Supplemental cash flow information related to our operating leases was as follows (in millions):
Three Months Ended April 30,
20242023
Cash paid for operating lease liabilities$23$28
Operating lease right-of-use assets obtained in exchange for new operating lease liabilities6132
Other information related to our operating leases was as follows:
April 30, 2024January 31, 2024
Weighted average remaining lease term (in years)65
Weighted average discount rate3.97 %3.95 %
As of April 30, 2024, maturities of operating lease liabilities were as follows (in millions):
Fiscal Period:
Remainder of 2025$79 
202691 
202772 
202859 
202945 
Thereafter69 
Total lease payments415 
Less imputed interest(52)
Total operating lease liabilities$363 
As of April 30, 2024, we have additional operating leases for data centers and office space that had not yet commenced with total undiscounted lease payments of $41 million. These operating leases will commence in fiscal 2025 and fiscal 2026, with lease terms ranging from approximately two to seven years.

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Note 13. Commitments and Contingencies
Purchase Obligations
Our purchase obligations are primarily related to agreements for third-party hosted infrastructure platforms, data center equipment and software, business technology software and support, and sales and marketing activities. During the three months ended April 30, 2024, there were no material changes outside the ordinary course of business to our non-cancelable purchase obligations disclosed in our Annual Report on Form 10-K for the fiscal year ended January 31, 2024.
Legal Matters
We are a party to various legal proceedings and claims that arise in the ordinary course of business. We make a provision for a liability relating to legal matters when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated. These provisions are reviewed at least quarterly and adjusted to reflect the impacts of negotiations, settlements, rulings, advice of legal counsel, and other information and events pertaining to a particular matter. In our opinion, as of April 30, 2024, there was not at least a reasonable possibility that we had incurred a material loss, or a material loss in excess of a recorded accrual, with respect to such loss contingencies.
Note 14. Stockholders’ Equity
Common Stock
As of April 30, 2024, there were 212 million shares of Class A common stock, net of treasury stock, and 53 million shares of Class B common stock outstanding. The rights of the holders of Class A common stock and Class B common stock are identical, except with respect to voting and conversion. Each share of Class A common stock is entitled to one vote per share and each share of Class B common stock is entitled to 10 votes per share. Each share of Class B common stock can be converted into a share of Class A common stock at any time at the option of the holder.
Share Repurchase Programs
In November 2022, our Board of Directors authorized the repurchase of up to $500 million of our outstanding shares of Class A common stock (“2022 Share Repurchase Program”). As of April 30, 2024, we had completed the purchase authorization under this program.
In February 2024, our Board of Directors authorized a new program under which we may repurchase up to an additional $500 million of our outstanding shares of Class A common stock (“2024 Share Repurchase Program”). We may repurchase shares of Class A common stock from time to time through open market purchases, including through the use of trading plans intended to qualify under Rule 10b5-1 under the Exchange Act, in privately negotiated transactions, or by other means, in accordance with applicable securities laws and other restrictions. The timing and total amount of share repurchases under this program will depend upon business, economic, and market conditions, corporate and regulatory requirements, prevailing stock prices, and other considerations. The 2024 Share Repurchase Program has a term of 18 months, may be suspended or discontinued at any time, and does not obligate us to acquire any amount of Class A common stock.
During the three months ended April 30, 2024, we repurchased a total of approximately 0.5 million shares of Class A common stock for approximately $134 million at an average price per share of $267.09. Of the shares repurchased, $2 million were acquired under the 2022 Share Repurchase Program, with the remainder acquired under the 2024 Share Repurchase Program. All repurchases were made in open market transactions. No shares were repurchased during the three months ended April 30, 2023. As of April 30, 2024, we were authorized to repurchase a remaining $369 million of our outstanding shares of Class A common stock under the 2024 Share Repurchase Program.
Employee Equity Plans
In June 2022, our stockholders approved the 2022 Equity Incentive Plan (“2022 Plan”), with a reserve of 30 million shares for issuance. The 2022 Plan serves as the successor to our 2012 Equity Incentive Plan (“2012 Plan” and, together with the 2022 Plan, “Stock Plans”). Awards that are granted on or after the effective date of the 2022 Plan will be granted pursuant to and subject to the terms and provisions of the 2022 Plan. Prior awards granted under the 2012 Plan continue to be subject to the terms and provisions of the 2012 Plan. Shares that are withheld in connection with the net share settlement of RSUs or forfeited are added to the reserves of the 2022 Plan. As of April 30, 2024, we had 17 million shares of Class A common stock available for future grants.
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In June 2022, our stockholders approved the Amended and Restated 2012 Employee Stock Purchase Plan (“ESPP”). Under the ESPP, eligible employees are granted options to purchase shares at the lower of 85% of the fair market value of the stock at the time of grant or 85% of the fair market value at the time of exercise. Options to purchase shares are granted twice yearly on or about June 1 and December 1, and are exercisable on or about the succeeding November 30 and May 31, respectively. As of April 30, 2024, 4 million shares of Class A common stock were available for issuance under the ESPP.
Restricted Stock Units
The Stock Plans provide for the issuance of restricted stock units (“RSUs”) to employees and non-employees. RSUs generally vest over four years. RSU activity during the three months ended April 30, 2024, was as follows (in thousands, except per share data): 
Number of Shares Weighted-Average Grant Date Fair Value
Outstanding balance as of January 31, 202415,020 $203.94 
RSUs granted5,535 254.94 
RSUs vested(1,836)195.81 
RSUs forfeited and canceled (1)
(1,210)201.71 
Outstanding balance as of April 30, 202417,509 221.07 
(1)Includes shares withheld in connection with the net share settlement of RSUs.
As of April 30, 2024, there was a total of $3.0 billion in unrecognized compensation cost, adjusted for estimated forfeitures, related to unvested RSUs, which is expected to be recognized over a weighted-average period of approximately three years.
Market-Based Restricted Stock Units
In December 2022, 0.3 million shares of market-based RSUs were granted to Mr. Eschenbach in connection with his appointment as Co-CEO that vest based on appreciation of the price of our Class A common stock over a multi-year period and upon continued service (“PVU Award”). We estimated the fair value of the PVU Award on the grant date using the Monte Carlo simulation model with the following assumptions: (i) expected volatility of 40%, (ii) risk-free interest rate of 4%, and (iii) total performance period of six years. The weighted-average grant date fair value of the PVU Award was $124.80 per share. We recognize expense for the PVU Award over the requisite service period of five years using the accelerated attribution method. Provided that the requisite service is rendered, the total fair value of the PVU Award at the date of grant is recognized as compensation expense even if the market condition is not achieved. However, the number of shares that ultimately vest can vary significantly with the achievement of the specified market criteria.
As of April 30, 2024, there was a total of $16 million in unrecognized compensation cost related to the PVU Award, which is expected to be recognized over approximately four years.
Stock Options
The Stock Plans provide for the issuance of incentive and nonstatutory stock options to employees and non-employees. Stock options issued under the Stock Plans generally are exercisable for periods not to exceed ten years and generally vest over five years.
As of April 30, 2024, there were 0.1 million options outstanding and exercisable with a weighted-average exercise price of $29.18, and an aggregate intrinsic value of $18 million. All stock options were fully vested, with no remaining unrecognized compensation cost.
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Note 15. Contract Balances and Performance Obligations
Contract Balances
Contract assets and unearned revenue balances were as follows (in millions):
Condensed Consolidated Balance Sheets Location
April 30, 2024January 31, 2024
Contract assets:
Contract assets, current
Trade and other receivables, net$298 $240 
Contract assets, noncurrent
Other assets31 21 
Total contract assets
$329 $261 
Unearned revenue (1):
Unearned revenue, current
Unearned revenue$3,552 $4,057 
Unearned revenue, noncurrent
Unearned revenue, noncurrent61 70 
Total unearned revenue
$3,613 $4,127 
(1)Included in the unearned revenue balance are amounts related to professional services that are subject to cancellation and pro-rated refund rights of $74 million and $76 million as of April 30, 2024, and January 31, 2024, respectively.
Revenues of $1.5 billion and $1.3 billion were recognized during the three months ended April 30, 2024, and 2023, respectively, that were included in the unearned revenue balances as of January 31, 2024, and 2023, respectively.
Transaction Price Allocated to the Remaining Performance Obligations
As of April 30, 2024, approximately $20.7 billion of revenues are expected to be recognized from remaining performance obligations for subscription contracts. We expect to recognize revenues on approximately $6.6 billion and $11.6 billion of these remaining performance obligations over the next 12 and 24 months, respectively, with the balance recognized thereafter. Revenues from remaining performance obligations for professional services contracts as of April 30, 2024, were not material.
Note 16. Other Income (Expense), Net
Other income (expense), net consisted of the following (in millions):
Three Months Ended April 30,
20242023
Interest income$93 $63 
Interest expense (1)
(29)(29)
Other (2)
(5)(7)
Total other income (expense), net$59 $27 
(1)Interest expense primarily includes the contractual interest expense of our debt obligations, and the related non-cash interest expense attributable to amortization of the debt discount and issuance costs. For further information, see Note 11, Debt.
(2)Other primarily includes the net gains (losses) from our equity investments. For further information, see Note 3, Investments.
Note 17. Income Taxes
We reported an income tax provision of $16 million and $7 million for the three months ended April 30, 2024, and 2023, respectively. The income tax provision for the three months ended April 30, 2024, was primarily attributable to earnings in U.S. and profitable foreign jurisdictions, offset by the excess tax benefit from stock-based compensation. The income tax provision for the three months ended April 30, 2023, was primarily attributable to income tax expenses in profitable foreign jurisdictions and an increase in U.S. taxes due to capitalized research and development expenditures.
We are subject to income tax audits in the U.S. and foreign jurisdictions. We record liabilities related to uncertain tax positions and believe that we have provided adequate reserves for income tax uncertainties in all open tax years. Due to our history of tax losses, all years remain open to tax audit.
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We periodically evaluate the realizability of our net deferred tax assets based on all available evidence, both positive and negative. The realization of net deferred tax assets is dependent on our ability to generate sufficient future taxable income during periods prior to the expiration of tax attributes to fully utilize these assets. As of April 30, 2024, we continue to maintain valuation allowances related to tax credits in certain state jurisdictions and net operating loss in certain foreign jurisdictions. We will continue to evaluate the need for valuation allowances for our deferred tax assets.
Note 18. Net Income (Loss) Per Share
Basic net income (loss) per share is computed by dividing net income (loss) by the weighted-average number of shares of common stock outstanding during the period, net of treasury stock. Diluted net income (loss) per share is computed by giving effect to all potentially dilutive shares of common stock, including outstanding share-based awards consisting primarily of unvested RSUs and ESPP obligations and outstanding warrants related to the issuance of convertible senior notes. We determine the dilutive effect of outstanding share-based awards and warrants using the treasury stock method.
The net income (loss) per share is allocated based on the contractual participation rights of the Class A common shares and Class B common shares as if the income (loss) for the period had been distributed. As the liquidation and dividend rights are identical, the net income (loss) is allocated on a proportionate basis. The computation of the diluted net income per share of Class A common stock assumes the conversion of our Class B common stock to Class A common stock, while the diluted net income (loss) per share of Class B common stock does not assume the conversion of those shares.
The following table presents the calculation of basic and diluted net income (loss) per share (in millions, except number of shares, which are reflected in thousands, and per share data):
Three Months Ended April 30,
20242023
Class AClass BClass AClass B
Net income (loss) per share, basic:
Numerator:
Net income (loss)$85 $22 $0 $0 
Denominator:
Weighted-average shares outstanding, basic211,369 53,075 204,187 54,633 
Net income (loss) per share, basic$0.40 $0.40 $0.00 $0.00 
Net income (loss) per share, diluted:
Numerator:
Net income (loss)$85 $22 $0 $0 
Reallocation of net income as a result of conversion of Class B to Class A common stock22 0 0 0 
Reallocation of net income to Class B common stock0 (1)0 0 
Net income (loss) for diluted calculation107 21 0 0 
Denominator:
Weighted-average shares outstanding, basic211,369 53,075 204,187 54,633 
Conversion of Class B to Class A common stock53,075 0 54,633 0 
Dilutive effect of share-based awards5,854 0 2,551 0 
Weighted-average shares outstanding, diluted270,298 53,075 261,371 54,633 
Net income (loss) per share, diluted$0.40 $0.40 $0.00 $0.00 
The computation of diluted net income (loss) per share does not include the effect of the following potentially outstanding weighted-average shares of common stock. The effects of these potentially outstanding shares were not included in the calculation of diluted net income (loss) per share because the effect would have been anti-dilutive (in thousands):
 Three Months Ended April 30,
 20242023
Shares related to outstanding share-based awards72 3,909 
Shares subject to warrants related to the issuance of convertible senior notes0 2,108 
Total72 6,017 
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Note 19. Geographic Information
Revenues
We sell our subscription contracts and related services in two primary geographical markets: to customers located in the United States and to customers located outside of the United States. Revenues by geography are generally based on the address of the customer as specified in our customer subscription agreement. The following table sets forth revenues by geographic area (in millions):
 Three Months Ended April 30,
 20242023
United States$1,493 $1,264 
Other countries497 420 
Total revenues$1,990 $1,684 
Long-Lived Assets
Our long-lived assets are attributed to a country based on the physical location of the assets. We define long-lived assets as property and equipment and operating lease right-of-use assets because many of these assets cannot be readily moved and are relatively illiquid, subjecting them to geographic risk. None of our other assets are subject to significant geographic risk. Aggregate Property and equipment, net and Operating lease right-of-use assets by geographic area was as follows (in millions):
 April 30, 2024January 31, 2024
United States$1,208 $1,199 
Ireland216 213 
Other countries137 111 
Total long-lived assets$1,561 $1,523 
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SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS
This report contains forward-looking statements, which are subject to safe harbor protection under the Private Securities Litigation Reform Act of 1995. All statements contained in this report other than statements of historical fact, including statements regarding our future financial condition and operating results, business strategy and plans, and objectives for future operations, are forward-looking statements. The words believe, may, will, estimate, continue, anticipate, intend, expect, seek, plan, and similar expressions are intended to identify forward-looking statements. We have based these forward-looking statements largely on our current expectations, beliefs, and projections about future events, conditions, and trends that we believe may affect our financial condition, operating results, business strategy, short-term and long-term business operations and objectives, and financial needs. These forward-looking statements are subject to a number of risks, uncertainties, assumptions, and changes in circumstances that are difficult to predict and many of which are outside of our control, such as those arising from the impact of recent macroeconomic events, including inflation, increased interest rates, and geopolitical factors, as well as those described in the Risk Factors section, which we encourage you to read carefully. Moreover, we operate in a very competitive and rapidly changing environment. New risks emerge from time to time. It is not possible for our management to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements we may make.
In light of these risks, uncertainties, assumptions, and potential changes in circumstances, the future events, conditions, and trends discussed in this report may not occur and actual results could differ materially and adversely from those anticipated or implied by the forward-looking statements. Accordingly, you should not rely upon any forward-looking statements. Although we believe that the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee future results, levels of activities, performance, or achievements. We are under no duty to update any of these forward-looking statements after the date of this report or to conform these statements to actual results or revised expectations, except as required by applicable law. If we do update any forward-looking statements, no inference should be drawn that we will make additional updates with respect to those or other forward-looking statements.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
You should read the following discussion of our financial condition and results of operations in conjunction with the condensed consolidated financial statements and notes thereto included in Part I, Item 1 of this report.
Overview
Workday delivers applications for financial management, spend management, human capital management, planning, and analytics. With Workday, our customers have a unified system that can help them plan, execute, analyze, and extend to other applications and environments, thereby helping them continuously adapt how they manage their business and operations. Our diverse customer base includes medium-sized and large, global organizations within numerous industry categories, including professional and business services, financial services, healthcare, education, government, technology, media, retail, and hospitality.
We have achieved significant growth since our inception in 2005. Our current financial focus is on growing our revenues, operating margin, and operating cash flows, and expanding both our customer base and our footprint within our existing customers. While we have a history of GAAP operating losses prior to fiscal 2024, we strive to invest in a disciplined manner across all of our functional areas to sustain continued near-term revenue growth and support our long-term initiatives. We expect our product development, sales and marketing, and general and administrative expenses as a percentage of total revenues will decrease over the longer term as we grow our revenues, and we anticipate that we will gain economies of scale by increasing our customer base without direct incremental development costs.
We plan to reinvest a significant portion of our incremental revenues in future periods to continue growing our business. We have invested and expect to continue to invest heavily in our product development efforts to deliver additional compelling applications, increase our product localization in targeted international markets, meet our customers’ evolving industry needs, and enhance our existing applications. In addition, we plan to continue to expand our ability to sell our applications globally, particularly in Europe and the Asia-Pacific region, by increasing our sales organization and marketing programs and by expanding our ecosystem of partners to deliver deployments, sales, and co-innovation on the Workday platform. We are also investing in our personnel to support the growing opportunity in our financial management applications business and our growing customer base. Additionally, we expect to make further significant investments in our data center capacity, third-party hosted infrastructure platforms, and cybersecurity capabilities as we plan for future growth.
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We regularly evaluate acquisition and investment opportunities in complementary businesses, employee teams, services, technologies, and intellectual property rights in an effort to expand our product and service offerings, and expect to continue making acquisitions and investments in the future. While we remain focused on improving our operating margin, these acquisitions and investments may increase our costs on an absolute basis in the near term. Many of these investments will occur in advance of experiencing any direct benefit from them and could make it difficult to determine if we are allocating our resources efficiently.
Since inception, we have also invested heavily in our professional services organization to help ensure that customers successfully deploy and adopt our applications. Additionally, we continue to expand our professional services partner ecosystem to further support our customers. We believe our investment in professional services, as well as partners building consulting practices around Workday and helping to deliver additional innovation and solutions, will drive additional customer subscriptions and continued growth in revenues. As we continue to leverage our expanding partner ecosystem, we expect that professional services revenue will continue to decline over time as a percentage of total revenues.
Impact of Current Economic Conditions
Recent macroeconomic events including higher inflation and interest rates, as well as geopolitical factors including the Russia-Ukraine and Israel-Hamas conflicts, have negatively impacted the global economy and created continued uncertainty, volatility, and disruption of financial markets. Despite this, we are confident in the long-term overall health of our business, the strength of our product offerings, and our ability to continue to execute on our strategy and help our customers on their human capital and finance digital transformation journeys. Demand for our products remains strong, we continue to achieve solid new subscription bookings, and our near-term revenues are relatively predictable as a result of our subscription-based business model.
We have experienced, and may continue to experience, a moderation of revenue growth rates due to increased deal scrutiny and the lengthening of certain sales cycles, particularly within net new opportunities, and lower headcount level commitments upon renewals of existing customers. Further, we have provided, and may continue to provide, certain customers with more flexible payment terms. If the economic uncertainty continues, we may also experience additional negative impacts on customer renewals, customer collections, sales and marketing efforts, customer deployments, product development, or other financial metrics. Any of these factors could harm our business, financial condition, and operating results. For further discussion of the potential impacts of recent macroeconomic events on our business, financial condition, and operating results, see “Risk Factors” included in Part II, Item 1A of this report.

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Financial Results Overview
The following table provides an overview of our key metrics (in millions, except percentages, basis points, and headcount data):
 Three Months Ended April 30,
 20242023Change
Total revenues$1,990 $1,684 18 %
Subscription services revenues$1,815 $1,528 19 %
GAAP operating income (loss)$64 $(20)421 %
Non-GAAP operating income (1)
$515 $396 30 %
GAAP operating margin3.2 %(1.2)%437 bps
Non-GAAP operating margin (1)
25.9 %23.5 %236 bps
Operating cash flows$372 $277 34 %
Free cash flows (1)
$291 $218 33 %
As of April 30,
20242023Change
Total subscription revenue backlog$20,681 $16,651 24 %
12-month subscription revenue backlog$6,600 $5,595 18 %
24-month subscription revenue backlog$11,590 $9,790 18 %
Cash, cash equivalents, and marketable securities$7,182 $6,329 13 %
Headcount19,415 17,866 %
(1)See “Non-GAAP Financial Measures” below for further information.
Components of Results of Operations
Revenues
We derive our revenues from subscription services and professional services. Subscription services revenues primarily consist of fees that give our customers access to our cloud applications, which include related customer support. Professional services revenues include fees for deployment services, optimization services, and training.
Subscription services revenues accounted for approximately 91% of our total revenues for the three months ended April 30, 2024, and represented 96% of our total unearned revenue as of April 30, 2024. Subscription services revenues are driven primarily by the number of customers, the number of workers at each customer, the specific applications subscribed to by each customer, and the price of our applications.
The mix of applications to which each customer subscribes can affect our financial performance due to price differentials in our applications. Pricing for our applications varies based on many factors, including the complexity and maturity of the application and its acceptance in the marketplace. New products or services offerings by competitors in the future could also impact the mix and pricing of our offerings.
Subscription services revenues are recognized over time as services are delivered and consumed concurrently over the contractual term, beginning on the date our service is made available to the customer. Our subscription contracts typically have a term of three years or longer and are generally noncancelable. We generally invoice our customers annually in advance for subscription services. We may provide certain customers flexible payment terms and the timing of revenue recognition may differ from the timing of invoicing to our customers.
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Our professional services consulting engagements are billed on a time and materials basis or a fixed price basis. We generally invoice our customers in arrears for our professional services. For contracts billed on a time and materials basis, revenues are recognized over time as the professional services are performed. For contracts billed on a fixed price basis, revenues are recognized over time based on the proportion of the professional services performed. In some cases, we supplement our consulting teams by subcontracting resources from our service partners and deploying them on customer engagements. As the Workday-related consulting practices of our partner firms continue to develop, we expect these partners to increasingly contract directly with our subscription customers for services engagements.
Subscription Revenue Backlog
Our subscription revenue backlog, which is also referred to as remaining performance obligations for subscription contracts, represents contracted subscription services revenues that have not yet been recognized and includes billed and unbilled amounts. Subscription revenue backlog may fluctuate from period to period due to a number of factors, including the timing of renewals and overall renewal rates, new business growth, average contract duration, and seasonality.
Costs and Expenses
Costs of subscription services revenues. Costs of subscription services revenues consist primarily of expenses associated with hosting our applications and providing customer support, including employee-related expenses, expenses related to data center capacity and computing infrastructure operated by third parties, and depreciation of our data center equipment.
Costs of professional services revenues. Costs of professional services revenues consist primarily of employee-related expenses associated with these services, subcontractor expenses, and travel expenses.
Product development expenses. Product development expenses consist primarily of employee-related expenses associated with our efforts to add new features and applications, increase functionality, and enhance the ease of use of our cloud applications, as well as expenses related to data center capacity.
Sales and marketing expenses. Sales and marketing expenses consist primarily of employee-related expenses, sales commissions, marketing programs, and travel expenses. Marketing programs consist of advertising, events, corporate communications, brand awareness, brand ambassador campaigns, and product marketing activities. Sales commissions are considered incremental costs of obtaining a contract with a customer. Sales commissions for new revenue contracts are capitalized and amortized on a straight-line basis over a period of benefit that we have determined to be five years.
General and administrative expenses. General and administrative expenses consist of employee-related expenses for finance and accounting, legal, human resources, information systems personnel, professional fees, and other corporate expenses.
Results of Operations
Revenues
Our total revenues for the three months ended April 30, 2024, and 2023, were as follows (in millions, except percentages):
 Three Months Ended April 30,
 20242023
Subscription services$1,815 $1,528 
Professional services175 156 
Total revenues$1,990 $1,684 
Total revenues were $2.0 billion for the three months ended April 30, 2024, compared to $1.7 billion for the prior year period, an increase of $305 million, or 18%. Subscription services revenues were $1.8 billion for the three months ended April 30, 2024, compared to $1.5 billion for the prior year period, an increase of $288 million, or 19%. The increase in subscription services revenues was primarily due to an increased number of new customers, expansion of our product offerings sold to existing customers, and strong customer renewals, with gross and net retention rates over 95% and over 100%, respectively. Professional services revenues were $175 million for the three months ended April 30, 2024, compared to $156 million for the prior year period, an increase of $18 million, or 11%. The increase in professional services revenues was primarily due to variations in project size and mix of deployment and integration services provided.
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Subscription Revenue Backlog
As of April 30, 2024, our total subscription revenue backlog was $20.7 billion, with $6.6 billion and $11.6 billion expected to be recognized in revenues over the next 12 and 24 months, respectively. As of April 30, 2023, our total subscription revenue backlog was $16.7 billion, with $5.6 billion and $9.8 billion expected to be recognized in revenues over the next 12 and 24 months, respectively. The increase in subscription revenue backlog was primarily driven by an increased number of new customers, timing of renewals for existing customers, expansion of our product offerings sold to existing customers, and longer duration of customer contracts.
Costs and Expenses
Our costs and expenses for the three months ended April 30, 2024, and 2023, were as follows (in millions):
 Three Months Ended April 30,
 20242023
Costs of subscription services$290 $239 
Costs of professional services199 178 
Product development656 600 
Sales and marketing573 519 
General and administrative208 168 
Total costs and expenses$1,926 $1,704 
Total costs and expenses were $1.9 billion for the three months ended April 30, 2024, compared to $1.7 billion for the prior year period, an increase of $222 million, or 13%. The increase in GAAP operating expenses included increases of $154 million in employee-related expenses, including share-based compensation, primarily due to higher average headcount, $17 million in professional services and subcontractor expenses, $11 million in expenses for data center capacity, and $11 million in amortization of deferred sales commissions due to increased sales.
Costs of Subscription Services
Costs of subscription services were $290 million for the three months ended April 30, 2024, compared to $239 million for the prior year period, an increase of $51 million, or 21%. The increase in costs of subscription services included increases of $36 million in employee-related expenses, including share-based compensation, primarily due to higher average headcount and $9 million in expenses for data center capacity.
We expect costs of subscription services will continue to increase in absolute dollars as we improve and expand our technical operations infrastructure, including our data centers and computing infrastructure operated by third parties.
Costs of Professional Services
Costs of professional services were $199 million for the three months ended April 30, 2024, compared to $178 million for the prior year period, an increase of $20 million, or 11%. The increase in costs of professional services included increases of $11 million in professional services and subcontractor expenses and $7 million in employee-related expenses, including share-based compensation.
We expect costs of professional services as a percentage of total revenues to continue to decline as we continue to rely on our service partners to deploy our applications and as our subscription services revenues continue to grow as we expand both our customer base and our footprint within our existing customers.
Product Development
Product development expenses were $656 million for the three months ended April 30, 2024, compared to $600 million for the prior year period, an increase of $56 million, or 9%. The increase in product development expenses included an increase of $49 million in employee-related expenses, including share-based compensation, primarily due to higher average headcount.
We expect product development expenses will continue to increase in absolute dollars as we improve and extend our applications and develop new technologies, including costs incurred for hardware maintenance, data center capacity, facility costs, and IT-related expenses.
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Sales and Marketing
Sales and marketing expenses were $573 million for the three months ended April 30, 2024, compared to $519 million for the prior year period, an increase of $54 million, or 10%. The increase in sales and marketing expenses included increases of $35 million in employee-related expenses, including share-based compensation, primarily due to higher average headcount and $11 million in amortization of deferred sales commissions due to increased sales.
We expect sales and marketing expenses to increase in absolute dollars as we continue to invest in our domestic and international selling and marketing activities to expand awareness of our brand and product offerings to attract new and existing customers.
General and Administrative
General and administrative expenses were $208 million for the three months ended April 30, 2024, compared to $168 million for the prior year period, an increase of $41 million, or 25%. The increase in general and administrative expenses included increases of $27 million in employee-related expenses, including share-based compensation, primarily due to higher average headcount and $8 million in realignment costs.
We expect general and administrative expenses will continue to increase in absolute dollars as we invest in our general and administrative organizations to support business growth.
Share-Based Compensation
Costs and expenses include share-based compensation expenses as follows (in millions):
Three Months Ended April 30,
20242023
Costs of subscription services$38 $29 
Costs of professional services31 30 
Product development173 170 
Sales and marketing72 80 
General and administrative71 60 
Total share-based compensation expenses$385 $369 
Percentage of total revenues
19.3 %21.9 %
Share-based compensation expenses increased by $16 million for the three months ended April 30, 2024, compared to the prior year period, primarily due to additional grants to new and existing employees.
Equity compensation is an important element of our compensation philosophy. While we expect share-based compensation expense to grow in absolute dollars as we expand our global workforce, we expect it to continue to decline as a percentage of total revenues.
Operating Income (Loss) and Operating Margin
GAAP operating income (loss) increased from $(20) million, or (1.2)% of revenues, for the three months ended April 30, 2023, to $64 million, or 3.2% of revenues, for the three months ended April 30, 2024, primarily due to our revenue growth outpacing headcount growth and moderation of operating expenses.
Non-GAAP operating income increased from $396 million, or 23.5% of revenues, for the three months ended April 30, 2023, to $515 million, or 25.9% of revenues, for the three months ended April 30, 2024, primarily due to our revenue growth outpacing headcount growth and moderation of operating expenses.
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Reconciliations of our GAAP to non-GAAP operating income (loss) and operating margin were as follows (in millions, except percentages). See “Non-GAAP Financial Measures” below for further information.
 Three Months Ended April 30,
 20242023
Operating income (loss)$64 $(20)
Share-based compensation expenses385 369 
Employer payroll tax-related items on employee stock transactions38 26 
Amortization of acquisition-related intangible assets17 21 
Acquisition-related costs
Realignment costs
Non-GAAP operating income (loss)$515 $396 
Operating margin3.2 %(1.2)%
Share-based compensation expenses19.3 %21.9 %
Employer payroll tax-related items on employee stock transactions1.9 %1.5 %
Amortization of acquisition-related intangible assets0.9 %1.3 %
Acquisition-related costs
0.2 %0.0 %
Realignment costs0.4 %0.0 %
Non-GAAP operating margin25.9 %23.5 %
Other Income (Expense), Net
Other income (expense), net consisted of the following (in millions):
Three Months Ended April 30,
20242023
Total other income (expense), net$59 $27 
Other income, net increased by $33 million for the three months ended April 30, 2024, compared to the prior year period, primarily driven by an increase in interest income on our marketable securities from higher investment balances and increased interest rates.
Provision For (Benefit From) Income Taxes
The provision for (benefit from) income taxes consisted of the following (in millions):
Three Months Ended April 30,
20242023
Provision for (benefit from) income taxes$16 $
The income tax provision for the three months ended April 30, 2024, was primarily attributable to earnings in U.S. and profitable foreign jurisdictions, offset by the excess tax benefit from stock-based compensation.
The income tax provision for the three months ended April 30, 2023, was primarily attributable to income tax expenses in profitable foreign jurisdictions and an increase in U.S. taxes due to capitalized research and development expenditures.
The Organization for Economic Cooperation and Development (“OECD”) released Pillar Two model rules defining a 15% global minimum tax for large multinational corporations. The OECD continues to release additional guidance and countries are implementing legislation with widespread adoption of the Pillar Two Framework expected in the near future. We are in the process of evaluating the potential impacts of Pillar Two. While we do not currently expect Pillar Two to have a material impact on our effective tax rate, our analysis is ongoing and incomplete, and it is possible that Pillar Two could have a material adverse effect on our tax liability.
For further information, see Note 17, Income Taxes, of the Notes to Condensed Consolidated Financial Statements included in Part I, Item 1 of this report.
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Liquidity and Capital Resources
As of April 30, 2024, our principal sources of liquidity were cash, cash equivalents, and marketable securities totaling $7.2 billion, which were primarily held for working capital and general corporate purposes. Our cash equivalents and marketable securities are composed of, in order from largest to smallest, corporate bonds, U.S. treasury securities, commercial paper, money market funds, and U.S. agency obligations. We have financed our operations primarily through customer payments, issuance of debt, and sales of our common stock.
We believe our existing cash, cash equivalents, marketable securities, cash provided by operating activities, unbilled amounts related to the remaining term of contracted noncancelable subscription agreements, which are not reflected on the Condensed Consolidated Balance Sheets, and, if necessary, our borrowing capacity under our 2022 Credit Agreement that provides for $1.0 billion of unsecured financing, are sufficient to meet our working capital, capital expenditure, and debt repayment needs over the next 12 months and beyond.
Our long-term future capital requirements depend on many factors, including the effects of macroeconomic trends, customer growth rates, subscription renewal activity, headcount growth, the timing and extent of development efforts, the expansion of sales and marketing activities, the introduction of new and enhanced services offerings, the timing and costs associated with the construction or acquisition of additional facilities, and our investment and acquisition activities. As part of our strategy, we may choose to seek additional debt or equity financing.
Our cash flows for the three months ended April 30, 2024, and 2023, were as follows (in millions):
 Three Months Ended April 30,
 20242023
Net cash provided by (used in):
Operating activities$372 $277 
Investing activities(258)(713)
Financing activities(367)(2)
Effect of exchange rate changes(1)
Net increase (decrease) in cash, cash equivalents, and restricted cash$(253)$(439)
Operating Activities
Cash provided by operating activities was $372 million and $277 million for the three months ended April 30, 2024, and 2023, respectively. The improvement in cash flow provided by operating activities was primarily due to increases in sales and the related cash collections and interest received from marketable debt securities, offset by higher cash paid for employee-related expenses primarily due to higher average headcount.
Investing Activities
Cash used in investing activities for the three months ended April 30, 2024, was $258 million, which was primarily related to cash consideration of $512 million for the acquisition of HiredScore, net of cash acquired, and capital expenditures of $81 million for data center and office space projects, offset by proceeds of $335 million from net maturities and sales of marketable debt securities.
Cash used in investing activities for the three months ended April 30, 2023, was $713 million, which primarily resulted from a cash outflow of $656 million from the timing of purchases and maturities of marketable securities and capital expenditures of $59 million for data center and office space projects, offset by proceeds of $22 million from sales of marketable securities.
We expect capital expenditures will be approximately $330 million in fiscal 2025. This includes investments in our data centers, office facilities, and corporate IT infrastructure to support our continued growth.
Financing Activities
Cash used in financing activities was $367 million for the three months ended April 30, 2024, which consisted of taxes paid of $239 million related to net share settlement of equity awards and $128 million of repurchases of common stock under our share repurchase plans.
Cash used in financing activities was $2 million for the three months ended April 30, 2023.
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Free Cash Flows
In evaluating our performance internally, we focus on long-term, sustainable growth in free cash flows. We define free cash flows, a non-GAAP financial measure, as net cash provided by (used in) operating activities minus capital expenditures. See “Non-GAAP Financial Measures” below for further information.
Free cash flows improved to $291 million for the three months ended April 30, 2024, compared to $218 million for the prior year period. The improvement was primarily due to increases in sales and the related cash collections and interest received from marketable debt securities, offset by higher cash paid for employee-related expenses primarily due to higher average headcount and higher capital expenditures for data center and office space projects.
Reconciliation of our GAAP net cash provided by (used in) operating activities to non-GAAP free cash flows is as follows (in millions):
 Three Months Ended April 30,
 20242023
Net cash provided by (used in) operating activities$372 $277 
Less: Capital expenditures(81)(59)
Free cash flows$291 $218 
Share Repurchase Program
In November 2022, our Board of Directors authorized the 2022 Share Repurchase Program under which we were authorized to repurchase up to $500 million of our outstanding shares of Class A common stock. As of April 30, 2024, we had completed the repurchase authorization under this program. In February 2024, our Board of Directors authorized the 2024 Share Repurchase Program, under which we may repurchase up to an additional $500 million of our Class A common stock. For further information, see Note 14, Stockholders’ Equity, of the Notes to Condensed Consolidated Financial Statements included in Part I, Item 1 of this report.
Contractual Obligations
Our contractual obligations primarily consist of borrowings under our Senior Notes, agreements for third-party hosted infrastructure platforms for business operations, leases for office space and co-location facilities for data center capacity, and other purchase obligations entered into in the ordinary course of business. There have been no material changes outside the ordinary course of business to our contractual obligations disclosed in our Annual Report on Form 10-K for the fiscal year ended January 31, 2024.
Non-GAAP Financial Measures
Regulation S-K Item 10(e), “Use of non-GAAP financial measures in Commission filings,” defines and prescribes the conditions for use of non-GAAP financial information. Our measures of non-GAAP operating income, non-GAAP operating margin, and free cash flows meet the definition of non-GAAP financial measures.
Change in Non-GAAP Financial Measures
Effective beginning fiscal 2025, we will exclude certain acquisition-related costs and realignment costs from our non-GAAP results as they may vary from period to period independent of the operating performance of our business. There was no impact to prior period amounts presented in this report as a result of this change since no qualifying costs were incurred in the first quarter of fiscal 2024.
Non-GAAP Operating Income and Non-GAAP Operating Margin
We use the non-GAAP financial measures of non-GAAP operating income and non-GAAP operating margin to understand and compare operating results across accounting periods, for internal budgeting and forecasting purposes, for short- and long-term operating plans, and to evaluate our financial performance. We believe that these non-GAAP financial measures reflect our ongoing business in a manner that allows for meaningful period-to-period comparisons and analysis of trends in our business.
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Our non-GAAP operating income and non-GAAP operating margin exclude the components listed below. For the reasons set forth below, we believe that excluding these components provides useful information to investors and others in understanding and evaluating our operating results and prospects in the same manner as management, in comparing financial results across accounting periods and to those of peer companies, and to better understand the long-term performance of our core business.
Share-based compensation expenses. Share-based compensation primarily consists of non-cash expenses for employee RSUs and our ESPP, and includes share-based compensation associated with acquisitions. Although share-based compensation is an important aspect of the compensation of our employees and executives, this expense is determined using a number of factors, including our stock price, volatility, and forfeiture rates, that are beyond our control and generally unrelated to operational decisions and performance in any particular period. Further, share-based compensation expenses are not reflective of the value ultimately received by the grant recipients.
Employer payroll tax-related items on employee stock transactions. We exclude the employer payroll tax-related items on employee stock transactions in order to show the full effect that excluding share-based compensation expenses has on our operating results. Similar to share-based compensation expenses, this tax expense is dependent on our stock price and other factors that are beyond our control and do not correlate to the operation of our business.
Amortization of acquisition-related intangible assets. For business combinations, we generally allocate a portion of the purchase price to intangible assets. The amount of the allocation is based on estimates and assumptions made by management and is subject to amortization. The amount of purchase price allocated to intangible assets and the term of the related amortization can vary significantly and are unique to each acquisition and thus we do not believe it is reflective of our ongoing operations. Although we exclude the amortization of acquisition-related intangible assets from these non-GAAP financial measures, we believe that it is important for investors to understand that such intangible assets were recorded as part of purchase accounting and contribute to revenue generation.
Acquisition-related costs. Acquisition-related costs include direct transaction costs, such as due diligence and advisory fees, and certain compensation and integration-related expenses. We exclude the effects of acquisition-related costs as we believe these transaction-specific expenses are inconsistent in amount and frequency and do not correlate to the operation of our business.
Realignment costs. Realignment costs are associated with a formal restructuring plan and are primarily related to employee severance, the closure of facilities, and cancellation of certain contracts. We exclude these expenses because they are not reflective of ongoing business and operating results.
Free Cash Flows
We define free cash flows as net cash provided by (used in) operating activities minus capital expenditures. We use free cash flows as a measure of financial progress in our business, as it balances operating results, cash management, and capital efficiency. We believe information regarding free cash flows provides investors and others with an enhanced view of cash flow generation from the ongoing operations of our business.
Limitations on the Use of Non-GAAP Financial Measures
A limitation of our non-GAAP financial measures of non-GAAP operating income, non-GAAP operating margin, and free cash flows is that they do not have uniform definitions. Our definitions will likely differ from the definitions used by other companies, including peer companies, and therefore comparability may be limited. Further, these non-GAAP financial measures have certain limitations as they do not reflect all items of expense or cash that affect our operations and are reflected in the corresponding GAAP financial measures. In the case of share-based compensation, if we did not pay out a portion of compensation in the form of share-based compensation, the cash salary expense included in operating expenses would be higher, which would affect our cash position.
We compensate for these limitations by reconciling the non-GAAP financial measures to the most comparable GAAP financial measures. These non-GAAP financial measures should be considered in addition to, not as a substitute for or in isolation from, measures prepared in accordance with GAAP. We encourage investors and others to review our financial information in its entirety, not to rely on any single financial measure, and to view our non-GAAP financial measures in conjunction with the most comparable GAAP financial measures.
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See “Results of Operations—Operating Income (Loss) and Operating Margin” for reconciliations from the most directly comparable GAAP financial measures of GAAP operating income (loss) and GAAP operating margin, to the non-GAAP financial measures of non-GAAP operating income and non-GAAP operating margin, for the three months ended April 30, 2024, and 2023.
See “Liquidity and Capital Resources—Free Cash Flows” for a reconciliation from the most comparable GAAP financial measure, net cash provided by (used in) operating activities, to the non-GAAP financial measure, free cash flows, for the three months ended April 30, 2024, and 2023.
Critical Accounting Policies and Estimates
Our condensed consolidated financial statements are prepared in accordance with GAAP. The preparation of these condensed consolidated financial statements requires us to make estimates, judgments, and assumptions that affect the reported amounts of assets, liabilities, revenues, costs and expenses, and related disclosures. On an ongoing basis, we evaluate our estimates, judgments, and assumptions. Our actual results may differ from these estimates under different assumptions or conditions.
We believe that the following critical accounting policies involve a high degree of judgment and complexity, and are the most critical to aid in fully understanding and evaluating our financial condition and operating results:
Revenue recognition
Deferred commissions
Income taxes
Business combinations, goodwill, and acquisition-related intangible assets
Non-marketable equity investments
For a further discussion of our critical accounting policies, refer to our Annual Report on Form 10-K for the fiscal year ended January 31, 2024. During the three months ended April 30, 2024, there were no significant changes to our critical accounting policies and estimates.
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ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
Recent macroeconomic events have resulted in negative impacts on global economies and financial markets, which may increase our foreign currency exchange risk and interest rate risk. For further discussion of the potential impacts of these events on our business, financial condition, and operating results, see “Risk Factors” included in Part II, Item 1A of this report.
Foreign Currency Exchange Risk
We transact business globally in multiple currencies. As a result, our operating results and cash flows are subject to fluctuations due to changes in foreign currency exchange rates. As of April 30, 2024, our most significant currency exposures were the euro, British pound, Canadian dollar, and Australian dollar.
Due to our exposure to market risks that may result from changes in foreign currency exchange rates, we enter into foreign currency derivative hedging transactions to mitigate these risks. For further information, see Note 10, Derivative Instruments, of the Notes to Condensed Consolidated Financial Statements included in Part I, Item 1 of this report.
Interest Rate Risk on our Investments
We had cash, cash equivalents, and marketable securities totaling $7.2 billion and $7.8 billion as of April 30, 2024, and January 31, 2024, respectively. Cash equivalents and marketable securities were invested primarily in U.S. treasury securities, U.S. agency obligations, corporate bonds, commercial paper, and money market funds.. The cash, cash equivalents, and marketable securities are held primarily for working capital and general corporate purposes. Our investment portfolios are managed to preserve capital and meet liquidity needs. We do not enter into investments for trading or speculative purposes.
Our cash equivalents and our portfolio of debt securities are subject to market risk due to changes in interest rates. Fixed rate securities may have their market value adversely affected due to a rise in interest rates, while floating rate securities may produce less income than expected if interest rates fall. Due in part to these factors, our future investment income may fluctuate due to changes in interest rates or we may suffer losses in principal if we sell securities that decline in market value due to changes in interest rates. Further, since our debt securities are classified as “available-for-sale,” if the fair value of the security declines below its amortized cost basis, then any portion of that decline attributable to credit losses, to the extent expected to be nonrecoverable before the sale of the impaired security, is recognized on the Condensed Consolidated Statements of Operations.
An immediate increase or decrease of 100 basis points in interest rates would have resulted in an approximately $54 million market value reduction or increase in our investment portfolio as of April 30, 2024. An immediate increase or decrease of 100 basis points in interest rates would have resulted in an approximately $57 million market value reduction or increase in our investment portfolio as of January 31, 2024. This estimate is based on a sensitivity model that measures market value changes when changes in interest rates occur.
Interest Rate Risk on our Debt
The Senior Notes have fixed annual interest rates, and therefore we do not have economic interest rate exposure on these debt obligations. However, the fair values of the Senior Notes are exposed to interest rate risk. Generally, the fair values of the Senior Notes will increase as interest rates fall and decrease as interest rates rise.
Borrowings under our 2022 Credit Agreement will bear interest, at our option, at a base rate plus a margin of 0.000% to 0.500% or a SOFR plus 10 basis points, plus a margin of 0.750% to 1.500%, with such margin being determined based on our consolidated leverage ratio or debt rating. Because the interest rates applicable to borrowings under the 2022 Credit Agreement are variable, we are exposed to market risk from changes in the underlying index rates, which affect our cost of borrowing.
For further information, see Note 11, Debt, of the Notes to Condensed Consolidated Financial Statements included in Part I, Item 1 of this report.
ITEM 4. CONTROLS AND PROCEDURES
(a) Evaluation of Disclosure Controls and Procedures
Under the supervision and with the participation of our management, including our principal executive officer and principal financial officer, we conducted an evaluation of the effectiveness of the design and operation of our disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act as of the end of the period covered by this report.
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In designing and evaluating our disclosure controls and procedures, management recognizes that any disclosure controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives. In addition, the design of disclosure controls and procedures must reflect the fact that there are resource constraints and that management is required to apply its judgment in evaluating the benefits of possible controls and procedures relative to their costs.
Based on management’s evaluation, our principal executive officer and principal financial officer concluded that our disclosure controls and procedures are designed to, and are effective to, provide assurance at a reasonable level that the information we are required to disclose in reports that we file or submit under the Exchange Act is recorded, processed, summarized, and reported within the time periods specified in SEC rules and forms, and that such information is accumulated and communicated to our management, including our principal executive officer and principal financial officer, as appropriate, to allow timely decisions regarding required disclosures.
(b) Changes in Internal Control Over Financial Reporting
Under the supervision and with the participation of our management, including our principal executive officer and principal financial officer, we conducted an evaluation of any changes in our internal control over financial reporting (as such term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) that occurred during our most recently completed fiscal quarter. Based on that evaluation, our principal executive officer and principal financial officer concluded that there has not been any material change in our internal control over financial reporting during the quarter covered by this report that materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.
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PART II. OTHER INFORMATION
ITEM 1. LEGAL PROCEEDINGS
We are regularly involved with claims, suits, purported class or representative actions, and may be involved in regulatory and government investigations and other proceedings, involving competition, intellectual property, data security and privacy, bankruptcy, tax and related compliance, labor and employment, commercial disputes, and other matters. Such claims, suits, actions, regulatory and government investigations, and other proceedings can impose a significant burden on management and employees, could prevent us from offering one or more of our applications, services, or features to others, could require us to change our technology or business practices, or could result in monetary damages, fines, civil or criminal penalties, reputational harm, or other adverse consequences.
These claims, suits, actions, regulatory and government investigations, and other proceedings may include speculative, substantial, or indeterminate monetary amounts. We record a liability when we believe that it is probable that a liability has been incurred and the amount can be reasonably estimated. Significant judgment is required to determine both the likelihood of there being a liability and the estimated amount of a liability related to such matters. With respect to our outstanding matters, based on our current knowledge, we believe that the amount or range of reasonably possible liability will not, either individually or in aggregate, have a material adverse effect on our business, financial condition, operating results, or cash flows. However, the outcome of such matters is inherently unpredictable and subject to significant uncertainties.
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ITEM 1A. RISK FACTORS
Investing in our securities involves a high degree of risk. You should carefully consider the risks and uncertainties described below, together with all of the other information in this report, including the condensed consolidated financial statements and the related notes included elsewhere in this report, before making an investment decision. The risks and uncertainties described below are not the only ones we face. Additional risks and uncertainties that we are unaware of, or that we currently believe are not material, may also become important factors that materially and adversely affect our business. If any of the following risks actually occurs, our business operations, financial condition, operating results, and prospects could be materially and adversely affected. The market price of our securities could decline due to the materialization of these or any other risks, and you could lose part or all of your investment.
Summary of Risk Factors
The following summary provides an overview of the material risks we are exposed to in the normal course of our business activities. This risk factor summary does not contain all of the information that may be important to you, and you should read these together with the more detailed discussion of risks set forth following this section, as well as elsewhere in this report under the heading “Management’s Discussion and Analysis of Financial Condition and Results of Operations.” Additional risks beyond those summarized below, or discussed elsewhere in “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” may apply to our activities or operations as currently conducted or as we may conduct them in the future, or to the markets in which we currently operate or may in the future operate. Consistent with the foregoing, we are exposed to a variety of risks, including those associated with the following:
any compromise of our information technology systems or security measures (including of our critical suppliers and service partners), or the unauthorized access of customer or user data;
any slowdown or failure of our technical operations infrastructure, including our data centers and computing infrastructure operated by third parties, or the impact of service outages or delays in the deployment of our applications, or the failure of our applications to perform properly;
privacy concerns and evolving domestic or foreign laws and regulations;
the impact of continuing global economic and geopolitical volatility;
any loss of key employees or the inability to attract, develop, and retain highly skilled employees;
our ability to compete effectively in the intensely competitive markets in which we participate;
our reliance on our network of partners to drive additional growth of our revenues;
exposure to risks inherent to sales to customers outside the United States or with international operations;
any dissatisfaction of our users with the deployment, training, and support services provided by us and our partners;
the fluctuation of our quarterly results;
our ability to realize a return on our current development efforts or offer new features, enhancements, and modifications to our products and services, and our ability to realize a return on the investments we have made toward entering new markets and new lines of business;
delays in the reflection of downturns or upturns in new sales in our operating results associated with long sales cycles and our subscription model;
our ability to predict the rate of customer subscription renewals or adoptions;
new and evolving technologies such as AI;
any adverse litigation results;
our ability to successfully integrate our applications with third-party technologies;
our ability to realize the expected business or financial benefits of company, employee, or technology acquisitions;
any failure to protect our intellectual property rights or any lawsuits against us for alleged infringement of third-party proprietary rights;
government contracts and related procurement regulations;
our existing and future debt obligations; and
the limited ability of third parties to influence corporate matters due to our dual class structure and to seek a merger, tender offer, or proxy contest due to Delaware law and provisions in our organizational documents.

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Risks Related to Our Business and Industry
Any slowdown or failure in our technical operations infrastructure or applications may subject us to liabilities and adversely affect our reputation and operating results.
We have experienced significant growth in the number of users, transactions, and data that our operations infrastructure supports. If we do not accurately predict our infrastructure requirements or fail to adapt and scale, we may experience service outages or delays, or significant increases in operating costs, which may adversely affect our business and operating results.
We have experienced, and may in the future experience, defects, system disruptions, outages, and other performance problems, including the failure of our applications to perform properly. These problems may be caused by a variety of factors, including infrastructure and software or code changes, vendor issues, software and system defects, human error, viruses, worms, security attacks (internal and external), fraud, spikes in customer usage, and denial of service issues. All of these issues may result in increased operational costs, delays in new feature rollouts, customer loss, reputational damage, and legal or regulatory liability, including liability under customer contracts or for losses suffered by our customers.
Such issues have, and may in the future, result in certain parties having unauthorized access to data. For example, in November 2023, we discovered that an issue in our product affecting certain customers resulted in document notifications and PDF documents being sent to unintended recipients within the same organization. Because of the large amount of data that we collect and process in our systems, and the sensitive nature of such data, it is possible that these issues could result in significant disruption, data loss or corruption, or cause the data to be incomplete or contain inaccuracies that our customers and other users regard as significant.
Furthermore, our applications are essential to many of the business processes for our customers. For example, our financial management application is essential to our and our customers’ financial planning, reporting, and compliance programs. Any interruption in our service may affect the availability, accuracy, or timeliness of such programs and as a result could damage our reputation, cause our customers to terminate their use of our applications, require us to issue refunds for prepaid and unused subscription services, require us to compensate our customers for certain losses, and prevent us from gaining additional business from current or future customers. In addition, because we use Workday’s financial management application, any problems that we experience with financial reporting and compliance could be negatively perceived by prospective or current customers and negatively impact demand for our applications.
Our insurance policies, including our errors and omissions insurance, may be inadequate or may not be available in the future on acceptable terms, or at all, to protect against claims and other legal actions arising from breaches of our contracts, disruptions in our service, including those caused by cybersecurity incidents, failures or disruptions to our infrastructure, catastrophic events and disasters, or otherwise. In addition, our policy may not cover all claims made against us and defending a suit, regardless of its merit, could be costly and divert management’s attention.
We depend on data centers and other infrastructure operated by third parties, as well as internet availability, and any disruption in these operations could adversely affect our business and operating results.
We host our applications and serve our customers and users globally from data centers operated by third parties and rely upon third-party hosted infrastructure partners to operate certain aspects of our services. We control our applications and data but we do not control the facilities, operations, and physical security of these locations. Disruption of or interference at our data centers or hosted infrastructure partners has and could in the future impact our operations and our business could be adversely impacted. For example, we have experienced disruptions at certain of our data centers in the U.S. due to high temperatures and power outages that resulted in a brief temporary outage of our services for a subset of our customers. Our data center and hosted infrastructure partner facilities may also be subject to cybersecurity breaches, capacity constraints, financial difficulties, break-ins, sabotage, intentional acts of vandalism and similar misconduct, natural catastrophic events, as well as local administrative actions, changes to legal or permitting requirements, and litigation to stop, limit, or delay operations, and our disaster recovery planning may not account for all eventualities.
Furthermore, our customers and other users access our applications through their internet service providers. If a service provider fails to provide sufficient capacity to support our applications or otherwise experiences service outages, such failure could interrupt our customers’ and other users’ access to our applications, which could adversely affect their perception of our applications’ reliability and our revenues. In addition, certain countries have implemented or may implement legislative and technological actions that either do or can effectively regulate access to the internet, including the ability of internet service providers to limit access to specific websites or content.
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Any changes in third-party service levels at data centers or at our hosted infrastructure partners, or any errors, defects, disruptions, or other performance problems with our applications or the infrastructure on which they run, including internet infrastructure, could adversely affect our reputation and may damage our customers’ or other users’ stored files or result in lengthy interruptions in our services. Interruptions in our services might adversely affect our reputation and operating results, cause us to issue refunds or service credits to customers, subject us to potential liabilities, result in contract terminations, or adversely affect our renewal rates.
The extent to which the continuing global economic and geopolitical volatility, and any resulting effect on customer spending, will continue to impact our business, financial condition, and operating results will depend on future developments, which are highly uncertain and difficult to predict.
We operate on a global scale, and as a result, our business and revenues are impacted by global economic and geopolitical conditions. Global economic developments, geopolitical volatilities, downturns or recessions, and global health crises may negatively affect us or our ability to accurately forecast and plan our future business activity. In addition, geopolitical volatilities, including the Russia-Ukraine and Israel-Hamas conflicts, have led and could lead to further economic disruption. Any sustained adverse impacts from these and other recent macroeconomic events could materially and adversely affect our business, financial condition, operating results, and earnings guidance that we may issue from time to time, which could have a material effect on the value of our Class A common stock.
Our future revenues rely on continued demand by existing customers and the acquisition of new customers who may be subject to economic hardship due to recent macroeconomic events, including concerns about inflation or the interest rate environment, and may delay or reduce their enterprise software spending to preserve capital and liquidity. In connection with recent macroeconomic events, we have experienced and may continue to experience delays in purchasing decisions from existing and prospective customers, increased demand for price concessions and delayed payment terms, and a reduction in customer demand. Our business, financial condition, and operating results may be negatively impacted in future periods due to the prolonged impacts of recent macroeconomic events, which may not be fully reflected in our operating results and overall financial performance until future periods.
To the extent recent macroeconomic events adversely affect our business, financial condition, and operating results, it may also have the effect of heightening many of the other risks described in this “Risk Factors” section.
We may lose key employees or be unable to attract, train, and retain highly skilled employees.
Our success and future growth depend largely upon the continued services of our executive officers, other members of senior management, and other key employees. Effective February 1, 2024, the start of our fiscal 2025, in accordance with an established succession plan, Aneel Bhusri stepped down from his role as Co-CEO and assumed the role of Executive Chair, and Carl Eschenbach, formerly Co-CEO alongside Mr. Bhusri, assumed the role of sole CEO. We do not have employment agreements with our executive officers or other key personnel that require them to continue to work for us for any specified period, and they could terminate their employment with us at any time. Key employee changes have the potential to disrupt our business, impact our ability to preserve our culture, negatively affect our ability to attract and retain talent, or otherwise have a serious adverse effect on our business and operating results.
To execute our growth plan, we must attract, enable, and develop highly qualified talent. Our ability to compete and succeed in a highly competitive environment is directly correlated to our ability to recruit and retain highly skilled employees, especially in the areas of product development, cybersecurity, senior sales executives, and engineers with significant experience in designing and developing software and internet-related services, including in the areas of AI. The expansion of our sales infrastructure, both domestically and internationally, is necessary to grow our customer base and business. Our business may be adversely affected if our efforts to attract and enable new members of our direct sales force do not generate a corresponding increase in revenues. We have experienced, and we expect to continue to experience, significant competition in hiring and retaining employees with appropriate qualifications.
We must also continue to retain and motivate existing employees through our compensation practices, company culture, and career development opportunities. Further, our current and future office environments, such as our current hybrid work policies, may not meet the expectations of our employees or prospective employees, and may amplify challenges in recruiting. We believe that a critical component of our success has been our corporate culture and our core values. As we continue to grow and change, we may find it difficult to maintain our corporate culture among a larger number of employees who are dispersed throughout various geographic regions. Additionally, we and many of our stakeholders expect to have a corporate culture that embraces diversity and inclusion, and any inability to attract and retain diverse and qualified personnel may harm our corporate culture and our ability to innovate. Failure to maintain or adapt our culture could negatively affect our ability to attract new personnel or to retain our current personnel and our business and future growth prospects could be adversely affected.
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The markets in which we participate are intensely competitive, and if we do not compete effectively, our operating results could be adversely affected.
The markets for enterprise cloud applications are highly competitive, with relatively low barriers to entry for some applications or services. Some of our competitors are larger and have greater name recognition, significantly longer operating histories, access to larger customer bases, larger marketing budgets, and significantly greater resources to devote to the development, promotion, and sale of their products and services than we do. This may allow our competitors to respond more effectively than us to new or emerging technologies and changes in market conditions.
Our primary competitors are Oracle and SAP, well-established providers of financial management and HCM applications, which have long-standing relationships with customers and partners. Some customers may be hesitant to switch vendors or to adopt cloud applications such as ours and may prefer to maintain their existing relationships with competitors. We also face competition from other enterprise software vendors, from regional competitors that only operate in certain geographic markets, and from vendors of specific applications that address only one or a portion of our applications, some of which offer cloud-based solutions. These vendors include, without limitation: Anaplan, Inc., ADP, Coupa Software Inc., Dayforce, Inc., Infor, Inc., Microsoft Corporation, and UKG Inc. In order to take advantage of customer demand for cloud applications, legacy vendors are expanding their cloud applications through acquisitions, strategic alliances, and organic development. In addition, other cloud companies that provide services in different target markets or industries may develop applications or acquire companies that operate in our target markets or industries, and some potential customers may elect to develop their own internal applications. As the market matures and as existing and new market participants introduce new types of technologies and different approaches that enable organizations to address their HCM and financial needs, we expect this competition to intensify in the future.
Furthermore, our current or potential competitors may be acquired by, or merge with, third parties with greater available resources and the ability to initiate or withstand substantial price competition. Our competitors may also establish cooperative relationships among themselves or with third parties that may further enhance their offerings or resources. Many of our competitors also have major distribution agreements with consultants, system integrators, and resellers and such partners may prefer to maintain their existing relationships with competitors. With the introduction of new technologies, such as generative AI, we expect competition to intensify in the future. If our competitors’ products, services, or technologies become more accepted than our products, if they are successful in bringing their products or services to market earlier than ours, or if their products or services are more technologically capable than ours, then our revenues could be adversely affected. In addition, our competitors may offer their products and services at a lower price, or may offer price concessions, delayed payment terms, financing terms, or other terms and conditions that are more enticing to potential customers. Due to the complex nature of implementing financial management solutions, the lifecycle of the contracts for such solutions tends to be long. Therefore, if we lose a current customer to a competitor or fail to secure a prospective customer for financials management solutions, there is a long duration before we will be able to approach that customer again with our sales efforts for such solutions. Pricing pressures and increased competition could result in reduced sales, reduced margins, losses, or a failure to maintain or improve our competitive market position, any of which could adversely affect our business and operating results.
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We rely on our network of partners to drive additional growth of our revenues, and if these partners fail to perform, our ability to sell and distribute our products may be impacted, and our operating results and growth rate may be harmed.
Our strategy for additional growth depends, in part, on sales generated through our network of partners and professional services provided by our partners. If the operations of these partners are disrupted, including as a direct or indirect result of recent macroeconomic conditions, our own operations may suffer, which could adversely impact our operating results. Identifying partners, and negotiating and documenting relationships with them, requires significant time and resources, and we cannot ensure that these partnerships will result in increased customer adoption or usage of our applications or increased revenue. We may be at a disadvantage if our competitors are effective in providing incentives to our current or potential partners to favor their products or services or to prevent or reduce subscriptions to our services, or in negotiating better rates or terms with such partners, particularly in international markets where our potential partners may have existing relationships with our competitors. In addition, acquisitions of our partners by our competitors could end our strategic relationship with such acquired partner and result in a decrease in the number of our current and potential customers.
Our partner training and educational programs may not be effective or utilized consistently by partners. New partners may require extensive training and/or may require significant time and resources to achieve productivity. Changes to our direct go-to-market models may cause friction with our partners and may increase the risk in our partner ecosystem. The actions of our partners may subject us to lawsuits, potential liability, and reputational harm if, for example, any of our partners misrepresent the functionality of our products to customers, fail to perform services to our customers’ expectations, or violate laws or our corporate policies. In addition, our partners may utilize our platform to develop products and services that could potentially compete with products and services that we offer currently or in the future. Concerns over competitive matters or intellectual property ownership could constrain these partnerships. If we fail to effectively manage and grow our network of partners, maintain good relationships with our partners, or properly monitor the quality and efficacy of their service delivery, or if our partners do not effectively market and sell our subscription services, use greater efforts to market and sell their own products or services or those of our competitors, or fail to meet the needs or expectations of our customers, our ability to sell our products and efficiently provide our services may be impacted, and our operating results and growth rate may be harmed.
Sales to customers outside the United States or with international operations expose us to risks inherent in global operations.
The growth of our business and future prospects depends on our ability to increase our sales outside of the United States as a percentage of our total revenues. Operating globally requires significant resources and management attention and subjects us to regulatory, economic, and political risks that are different from those in the United States. Our investments and efforts to further expand internationally may not be successful in creating additional demand for our applications outside of the United States or in effectively selling subscriptions to our applications in all of the markets we enter. Risks associated with doing business on a global scale that could adversely affect our business, include:
the need to develop, localize, and adapt our applications and customer support for specific countries;
the need to successfully develop and execute on a localized go-to-market strategy;
the need to adhere to local laws and regulations, including those related to data localization, privacy, and anti-corruption;
difficulties in appropriately staffing and managing foreign operations and providing appropriate compensation for local markets;
difficulties in leveraging executive presence and maintaining company culture globally;
different pricing environments, longer sales cycles, and longer trade receivables payment cycles, and collections issues;
new and different sources of competition;
potentially weaker protection for intellectual property and other legal rights than in the United States and practical difficulties in enforcing intellectual property and other rights;
laws, customs, and business practices favoring local competitors;
restrictive governmental actions focused on cross-border trade, such as import and export restrictions, duties, quotas, tariffs, trade disputes, and barriers or sanctions, that may prevent us from offering certain portions of our products or services to a particular market, may increase our operating costs or may subject us to monetary fines or penalties;
compliance challenges related to the complexity of multiple, conflicting, and changing governmental laws and regulations, including employment, tax, privacy, intellectual property, and data protection laws and regulations;
increased compliance costs related to government regulatory reviews or audits, including those related to international cybersecurity and environmental, social, and governance (“ESG”) requirements;
increased financial accounting and reporting burdens and complexities;
the effects of currency fluctuations on our revenues and expenses and customer demand for our services;
restrictions on the transfer of funds;
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adverse tax consequences and tax rulings; and
unstable economic and political conditions.
Any of the above factors may negatively impact our ability to sell our applications and offer services globally, reduce our competitive position in foreign markets, increase our costs of global operations, reduce demand for our applications and services from global customers, or subject us to legal or regulatory liability. Additionally, the majority of our international costs are denominated in local currencies and we anticipate that over time an increasing portion of our sales contracts may be outside the U.S. and will therefore be denominated in local currencies. Fluctuations in the value of foreign currencies, which may be amplified by macroeconomic events, may impact our operating results when translated into U.S. dollars. Such fluctuations may also impact our ability to predict our future results accurately. If we are not able to successfully hedge against the risks associated with foreign currency fluctuations, our financial condition and operating results could be adversely affected.
Our business could be adversely affected if our users are not satisfied with the deployment, training, and support services provided by us and our partners.
Implementation of our applications may be technically complicated because they are designed to enable complex and varied business processes across large organizations, integrate data from a broad and complex range of workflows and systems, and may involve deployment in a variety of environments. Incorrect or improper implementation or use of our applications could result in customer and user dissatisfaction and harm our business and operating results.
In order for our customers to successfully implement our applications, they need access to highly skilled and trained service professionals. Third parties provide a majority of deployment services for our customers, but professional services may also be performed by our own staff or by a combination of the two. If customers are not satisfied with the quality and timing of work performed by us or a third party or with the type of professional services or applications delivered, or if we or a third party have not delivered on commitments made to our customers, then we could incur additional costs to address the situation, the revenue recognition of the contract could be impacted, and the dissatisfaction with our services could damage our ability to expand the applications subscribed to by our customers. Negative publicity related to our customer relationships, regardless of its accuracy, may further damage our business by affecting our ability to compete for new business with current and prospective customers both domestic and abroad.
Customers and other users also depend on our support organization to provision the environments used by our customers and to resolve technical issues relating to our applications. Increased demand for these services, without corresponding revenues, could increase costs and adversely affect our operating results. Failure to maintain high-quality technical support and training, or a market perception that we do not maintain high-quality support or training, could adversely affect our reputation, our ability to offer and sell our applications, our renewal rates, and our business and operating results.
Our future success depends on the rate of customer subscription renewals, and our revenues or operating results could be adversely impacted if we do not achieve renewals at expected rates or on anticipated terms.
Our customers have no obligation to renew their subscriptions for our applications after the expiration of either the initial or renewed subscription period. Our customers’ renewal rates may decline or fluctuate as a result of a number of factors, including their level of satisfaction with our applications and pricing, their awareness and adoption of the benefits and features of our applications, their ability to continue their operations and spending levels, reductions in their headcount, and the evolution of their business. If our customers do not renew their subscriptions for our applications on similar pricing terms or renew for fewer elements of our applications, our revenues may decline, and we may not be able to meet our revenue projections, which could negatively impact our business and the market price of our Class A common stock.
Our future success also depends, in part, on our ability to sell additional products to our current customers, and the success rate of such endeavors is difficult to predict, especially with regard to any new lines of business that we may introduce from time to time. This may require increasingly costly marketing and sales efforts that are targeted at senior management, and if these efforts are not successful, our business and operating results may suffer. Additionally, acquisitions of our customers by other companies have led, and could continue to lead, to cancellation of our contracts with those customers, thereby reducing the number of our existing and potential customers.
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The use of new and evolving technologies in our offerings at Workday, including AI, may result in reputational harm and increased litigation.
We are increasingly building AI into Workday’s core and specific offerings. As with many cutting-edge innovations, these technologies can present new risks and challenges. A quickly evolving legal and regulatory environment may cause us to incur increased research and development costs, or divert resources from other development efforts, to address social, ethical, and other issues related to AI. Furthermore, existing laws and regulations may apply to us in new ways, the nature and extent of which are difficult to predict and subject to change over time. The risks and challenges presented by these technologies could undermine public confidence in AI, which could slow its adoption and affect our business. Many of our products are powered by AI, some of which include the use of large language models and generative AI, for use cases that could potentially impact human, civil, privacy, or employment rights and dignities. Our developers are also experimenting with the use of large language models provided by third parties for domain-specific use cases, and at this stage the line between developers and deployers of these technologies, including their respective responsibilities and liabilities, is unclear. Our failure to accurately identify and address our responsibilities and liabilities in this uncertain environment, and adequately address relevant ethical and social issues that may arise with such technologies and use cases, as well as failure by others in our industry, or actions taken by our customers, employees, or end users (including misuse of these technologies), could negatively affect the adoption of our solutions and subject us to reputational harm, regulatory action, or litigation, which may harm our financial condition and operating results. We already are defending against a lawsuit alleging that our products and services enable discrimination, and although we believe that such claims lack merit, and we succeeded in our initial motion to dismiss the claims, legal proceedings can be lengthy, expensive, and disruptive to our operations (particularly where, as in the present litigation, Plaintiff may seek to also litigate against certain of Workday’s customers). We may be subject to other litigation and regulatory actions that may cause financial, competitive, and developmental impacts, and could lead to legal liability. In addition, regardless of outcome, these types of claims could cause reputational harm to our brand. Our employees, customers, or customers’ employees who are dissatisfied with our public statements, policies, practices, or solutions related to the development and use of AI may express opinions that could introduce reputational or business harm, or cease their relationship with us.
Our quarterly results may fluctuate significantly and may not fully reflect the underlying performance of our business.
Our quarterly operating results, including our revenues, subscription revenue backlog, operating margin, profitability, and cash flow, may vary significantly in the future and period-to-period comparisons of our operating results may not be meaningful. Accordingly, the results of any one quarter should not be relied upon as an indication of future performance. Additionally, we typically sign a significantly higher percentage of agreements with new customers as well as renewal agreements with existing customers in the fourth quarter of each year, and this year-over-year compounding effect in billing patterns causes the value of invoices that we generate in the fourth quarter to continually increase in proportion to our billings in the other three quarters of our fiscal year.
Our quarterly financial results may fluctuate as a result of a variety of factors, including the risks described in this “Risk Factors” section, many of which are outside of our control, and as a result, may not fully reflect the underlying performance of our business. The extent to which recent macroeconomic events could continue to impact our operating results will depend on future developments, which are highly uncertain and difficult to predict. Fluctuations in our quarterly results and related impacts to any earnings guidance we may issue from time to time, including any modification or withdrawal thereof, may negatively impact the value of our securities.
If we are not able to realize a return on our current development efforts or offer new features, enhancements, and modifications to our services that are desired by current or potential customers, our business and operating results could be adversely affected.
Developing software applications and related enhancements, features, and modifications is expensive, and the investment in product development often involves a long return on investment cycle. Accelerated application introductions and short application life cycles require high levels of expenditures that could adversely affect our operating results if not offset by revenue increases, and we believe that we must continue to dedicate a significant amount of resources to our development efforts to maintain our competitive position. However, we may not receive significant revenues from these investments for several years, if at all. If we are unable to provide new features, enhancements to user experience, and modifications in a timely and cost-effective manner that achieve market acceptance, align with customer expectations, and that keep pace with rapid technological developments and changing regulatory landscapes, it may negatively impact our customer renewal rates, limit the market for our solutions, or impair our ability to attract new customers and our business and operating results could be adversely affected. For example, AI is propelling advancements in technology, but if we fail to innovate and keep up with advancements in AI technology, if Workday AI solutions fail to operate as expected or do not meet customer expectations, or if we do not have sufficient access to development resources and the technologies required to build and improve our applications, such as the datasets required to train our AI models, our business and reputation may be harmed.
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If we fail to develop and maintain widespread positive awareness of our brand, our business may suffer.
We believe that developing and maintaining widespread positive awareness of our brand is critical to our growth. However, brand promotion activities may not generate the customer awareness or increased revenues we anticipate, and even if they do, any increase in revenues may not offset the significant expenses we incur in building our brand.
If we fail to successfully promote and maintain positive awareness of our brand, or we fail to expand positive awareness of our newer solutions or products, we may fail to attract or retain customers necessary to realize a sufficient return on our brand-building efforts, or to achieve the widespread positive brand awareness that is critical for broad customer adoption of our applications and for the end user experience. Any unfavorable publicity or perception of our brand or our applications, including any unfavorable candidate or end user experience, could negatively impact our ability to attract and retain customers and also make it more difficult to hire and retain employees.
If we are unable to successfully integrate our applications with a variety of third-party technologies, our business and operating results could be adversely affected.
We depend on relationships with third-party technology and content providers and other key suppliers, and are also dependent on third parties for the license of certain software and development tools that are incorporated into or used with our applications or used to help improve our own internal systems, processes, or controls. For example, we leverage software and services for development tools and to deliver applications from many third-party suppliers including AWS and Google LLC. If the operations of these third parties are disrupted, our own operations may suffer, which could adversely impact our operating results. Additionally, if we are unsuccessful in establishing or maintaining our relationships with these third parties, or if the quality of their products or performance is inadequate, our ability to compete in the marketplace or to grow our revenues could be impaired and our operating results may suffer.
To the extent that our applications depend upon the successful integration and operation of third-party software in conjunction with our software, any undetected errors or defects in this third-party software, as well as cybersecurity threats or attacks related to such software could prevent the deployment or impair the functionality of our applications, delay new application introductions, result in a failure of our applications, result in increased costs, including warranty and other related claims from customers, and injure our reputation.
As Workday Mobile becomes increasingly important to Workday’s customer experience, we also need to continuously modify and enhance our applications to keep pace with changes in third-party internet-related hardware, iOS, Android, other mobile-related operating systems, platforms, and technologies, and other third-party software, communication, browser, and database technologies, as well as with customer expectations. Any failure of our applications to operate effectively with future network platforms and other third-party technologies, or changes in such technologies that degrade the functionality of our products or give preferential treatment to competitive services, could reduce the demand for our applications, result in customer and end user dissatisfaction, and adversely affect our business and operating results.
We have acquired, and may in the future acquire, other companies, employee teams, or technologies, which could divert our management’s attention, result in additional indebtedness or dilution to our stockholders, and otherwise disrupt our operations and adversely affect our operating results.
We have acquired, and may in the future acquire, other companies, employee teams, or technologies to complement or expand our applications, enhance our technical capabilities, obtain personnel, or otherwise offer growth opportunities. The pursuit of acquisitions may divert the attention of management, disrupt ongoing business, and cause us to incur various expenses in identifying, investigating, and pursuing suitable acquisitions, whether or not they are consummated.
These impacts may continue through integration activities. Moreover, we may be unable to complete proposed transactions timely or at all due to a failure to obtain any necessary funding to complete an acquisition in a timely manner or on favorable terms, the failure to obtain required regulatory or other approvals, litigation, or other disputes, which may obligate us to pay a termination fee. We also may not achieve the anticipated benefits from an acquisition due to a number of factors, including:
inability or difficulty integrating the intellectual property, technology infrastructure, and operations of the acquired business, including difficulty in addressing security risks of the acquired business;
inability to retain key personnel or challenges in integrating the workforce from the acquired company, including the inability to maintain our culture and values;
acquisition-related costs, liabilities, or tax impacts, some of which may be unanticipated;
difficulty in leveraging the data of the acquired business if it includes personal data;
a failure to maintain the information systems of an acquired business, which could increase the risk of a security breach of such system;
a failure to implement, restore, or maintain controls, procedures, or policies at the acquired company and an increased risk of non-compliance;
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multiple product lines or service offerings as a result of our acquisitions that are offered, priced, and supported differently, as well as the potential for such acquired product lines and service offerings to impact the profitability of existing products;
the opportunity cost of diverting management and financial resources away from other products, services, and strategic initiatives;
difficulties and additional expenses associated with synchronizing product offerings, customer relationships, and contract portfolio terms and conditions between Workday and the acquired business;
unknown liabilities or risks associated with the acquired businesses, including those arising from existing contractual obligations or litigation matters;
adverse effects on our brand or existing business relationships with business partners and customers as a result of the acquisition, including integrating acquired technologies and a delay in market acceptance of and difficulty in transitioning new and existing customers to acquired product lines or services;
potential write-offs of acquired assets and potential financial and credit risks associated with acquired customers;
inability to maintain relationships with key customers, suppliers, and partners of the acquired business;
difficulty in predicting and controlling the effect of integrating multiple acquisitions concurrently;
lack of experience in new markets, products, or technologies;
difficulty in integrating operations and assets of an acquired foreign entity with differences in language, culture, or country-specific currency and regulatory risks;
the inability to obtain (or a material delay in obtaining) regulatory approvals necessary to complete transactions or to integrate operations, or potential remedies imposed by regulatory authorities as a condition to or following the completion of a transaction, which may include divestitures, ownership or operational restrictions or other structural or behavioral remedies; and
the failure of strategic acquisitions to perform as expected or to meet financial projections, which may be heightened due to recent macroeconomic events and market volatility.
In addition, a significant portion of the purchase price of companies we acquire may be allocated to acquired goodwill and other intangible assets, which must be assessed for impairment at least annually. In the future, if our acquisitions do not yield expected returns, we may be required to take charges to our operating results based on this impairment assessment process, which could adversely affect our operating results. Moreover, we may experience additional or unexpected changes in how we are required to account for our acquisitions pursuant to U.S. GAAP, including arrangements that we may assume in an acquisition.
Acquisitions could also result in use of substantial portions of our available cash, which may limit other potential uses of cash, and dilutive issuances of equity securities or the issuance of debt, which could adversely affect our operating results. If we finance acquisitions by issuing debt, we could face constraints related to the terms of and repayment obligation related to the incurrence of such indebtedness. In addition, if an acquired business fails to meet our expectations, our business, financial condition, and operating results may suffer.
If we are not able to realize a return on the investments we have made toward entering new markets and new lines of business, our business and operating results could be adversely affected.
We continue to seek opportunities to enter into new markets and/or new lines of business, some of which we may have very limited or no experience in. As an entrant to new markets and new lines of business, we may not be effective in convincing prospective customers that our solutions will address their needs, and we may not accurately estimate our infrastructure needs, human resource requirements, or operating expenses with regard to these new markets and new lines of business. We may also fail to accurately anticipate adoption rates of these new lines of business or their underlying technology. Also, we may not be able to properly price our solutions in these new markets, which could negatively affect our ability to sell to customers. Furthermore, customers in these new markets or of the new lines of business may demand more features and professional services, which may require us to devote even greater research and development, sales, support, and professional services resources to such customers. If we fail to generate adequate revenues from these new markets and lines of business, or if we fail to do so within the envisioned timeframe, it could have an adverse effect on our business, financial condition, and operating results.
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Catastrophic or climate-related events may disrupt our business.
Our corporate headquarters are located in Pleasanton, California, and we have data centers located in the United States, Canada, and Europe. The west coast of the United States contains active earthquake zones and the southeast is subject to seasonal hurricanes or other extreme weather conditions. Additionally, we rely on internal technology systems, our website, our network, and third-party infrastructure and enterprise applications, which are located in a wide variety of regions, for our development, marketing, operational support, hosted services, and sales activities. In the event of a major earthquake, hurricane, or other natural disaster, or a catastrophic event such as fire, power loss, telecommunications failure, vandalism, civil unrest, cyber-attack, geopolitical instability, war, terrorist attack, insurrection, pandemics or other public health emergencies, or the effects of climate change (such as drought, flooding, heat waves, wildfires, increased storm severity, and sea level rise), we may be unable to continue our operations and have, and may in the future, endure system interruptions, and may experience delays in our product development, lengthy interruptions in our services, breaches of data security, and loss of critical data, all of which could cause reputational harm or otherwise have an adverse effect on our business and operating results. In addition, the impacts of climate change on the global economy and our industry are rapidly evolving. We may be subject to increased regulations, reporting requirements, standards, or stakeholder expectations regarding climate change that may impact our business, financial condition, and operating results.
Our aspirations and disclosures related to ESG matters expose us to risks that could adversely affect our reputation and performance.
The positions we take on ESG matters, human capital management initiatives, and ethical issues from time to time may impact our brand, reputation, or ability to attract or retain customers. In particular, our brand and reputation are associated with our public commitments to environmental sustainability (including our science-based targets), strong corporate governance practices, equality, inclusivity, and ethical use, and any perceived changes in our dedication to these commitments could impact our relationships with potential and current customers, employees, stockholders, and other stakeholders. These commitments reflect our current plans and aspirations and are not guarantees that we will be able to achieve them. Our failure to accomplish or accurately track and report on these goals on a timely basis, or at all, could adversely affect our reputation, financial performance, and growth, and expose us to increased scrutiny from the investment community as well as enforcement authorities.
Our ability to achieve any ESG objective is subject to numerous risks, many of which are outside of our control. Examples of such risks include:
the availability and cost of low- or non-carbon-based energy sources;
the evolving regulatory requirements affecting ESG standards or disclosures;
the ability of suppliers to meet our sustainability, diversity, and other ESG standards;
our ability to recruit, develop, and retain diverse talent in our labor markets;
the availability and cost of high-quality verified emissions reductions and renewable energy credits; and
the ability to renew existing or execute on new virtual power purchase agreements.
Standards for tracking and reporting ESG matters continue to evolve. In addition, our processes and controls may not always comply with evolving standards for identifying, measuring, and reporting ESG metrics, including ESG-related disclosures that may be required of public companies by the SEC or other regulatory bodies, and such standards may change over time, which could result in significant revisions to our current goals, reported progress in achieving such goals, or ability to achieve such goals in the future. It is likely that increasing regulatory requirements and regulatory scrutiny related to ESG matters will continue to expand globally and result in higher associated compliance costs. Further, we may rely on data and calculations provided by third parties to measure and report our ESG metrics and if the data input or calculations are incorrect or incomplete, our brand, reputation, and financial performance may be adversely affected.
If our ESG practices do not align with or meet evolving investor or other stakeholder expectations and standards, then our reputation, our ability to attract or retain employees, and our attractiveness as an investment, business partner, acquirer, or service provider could be negatively impacted. Further, our failure or perceived failure to pursue or fulfill our goals and objectives or to satisfy various reporting standards on a timely basis, or at all, could have similar negative impacts or expose us to government enforcement actions and private litigation.

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Risks Related to Cybersecurity, Data Privacy, and Intellectual Property
If our information technology systems are compromised or unauthorized access to customer or user data is otherwise obtained, our applications may be perceived as not being secure, our operations may be disrupted, our applications may become unavailable, customers and end users may reduce the use of or stop using our applications, and we may incur significant liabilities.
Our applications involve the storage and transmission of our customers’ and other users’ sensitive and proprietary information, including personal or identifying information regarding our customers, their employees, job candidates, customers, prospectus, and suppliers, as well as financial, accounting, health, and payroll data. Additionally, our operations and the availability of the services we provide also depend on our information technology systems. As a result, a compromise of our applications or systems, or unauthorized access to, acquisition, use, tampering, release, alteration, theft, loss, or destruction of sensitive data, or unavailability of data or our applications, has and could disrupt our operations or impact the availability or performance of our applications; expose us and our customers to regulatory obligations and enforcement actions, litigation, investigations, remediation and indemnity obligations, or supplemental disclosure obligations; damage our reputation and brand; or result in loss of customer, consumer, and partner confidence in the security of our applications, an increase in our insurance premiums, loss of authorization under the Federal Risk and Authorization Management Program (“FedRAMP”) or other authorizations, impairment to our business, and other potential liabilities or related fees, expenses, or loss of revenues.
The financial and personnel resources we employ to implement and maintain security measures, including our information security risk insurance policy, may not be sufficient to address our security needs. The security measures we have in place vary in maturity across the organization and may not be sufficient to protect against security risks, preserve our operations and services and the integrity of customer and personal information, and prevent data loss, misappropriation, and other security breaches. Our logging may also not be sufficient to fully investigate the scope of an incident. Our information systems may be compromised by computer hackers, employees, contractors, or vendors, as well as software bugs, human error, technical malfunctions, or other malfeasance.
Cybersecurity threats and attacks are often targeted at companies such as ours and may take a variety of forms ranging from individuals or groups of security researchers, including those who appear to offer a solution to a vulnerability in exchange for some compensation, and insiders, to sophisticated hacker organizations, including state-sponsored actors who may launch coordinated attacks, such as retaliatory cyber attacks stemming from the Russia-Ukraine conflict or attacks motivated by the type of data that is processed by our customers, including our public sector customers, on our platform. In the normal course of business, we are and have been the target of malicious cyber-attack attempts and have experienced other security events. As our market presence grows, we face increased risks of cybersecurity attack or other security threats. Key cybersecurity risks range from viruses, worms, ransomware, and other malicious software programs, to phishing attacks, to credential theft or abuse, to exploitation of software bugs or other defects, to targeted attacks against cloud services and other hosted software, to exploitation of unmanaged software or systems, any of which can result in a compromise of our applications or systems and the data we store or process, disclosure of Workday confidential information and intellectual property, production downtimes, reputational harm, and an increase in costs to the business. As the techniques used to obtain unauthorized access or sabotage systems change frequently, are becoming increasingly sophisticated and complex, and often are not identified until they are launched against a target, and because evidence of unauthorized activity may not have been captured or retained, or may be proactively destroyed by unauthorized actors, we may be unable to anticipate these attacks, assess the true impact they may have on our business and operations, or to implement adequate preventative measures. Future cyber-attacks and other security events may have a significant or material impact on our business and operating results.
There may also continue to be attacks targeting any vulnerabilities in our applications, internally built infrastructure, enhancements, and updates to our existing offerings, or in the many different underlying networks and services that power the internet that our products depend on, most of which are not under our control or the control of our vendors, partners, or customers. Systems and processes designed to protect our applications, systems, software, and data, as well as customer data and other user data, and to prevent data loss and detect security breaches, may not be effective against all cybersecurity threats or perceived threats. We have been subject to such incidents, including through third-party service providers and in connection with acquisitions we have made. In addition, our software development practices have not and may not identify all potential privacy or security issues, and inadvertent disclosures of data have occurred and may occur again.
Additionally, remote work and resource access, including our hybrid work model, has and may continue to result in an increased risk of cybersecurity-related events such as phishing attacks, exploitation of any cybersecurity flaws that may exist, an increase in the number cybersecurity threats or attacks, and other security challenges as a result of our employees and our service providers continuing to work remotely from non-corporate managed networks.
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Furthermore, we have acquired or partnered with a number of companies, products, services, and technologies over the years, and incorporated third-party products, services, and technologies into our own products and services. Addressing security issues associated with acquisitions, partnerships, incorporated technologies, and our supply chain requires significant resources, and we have inherited and may in the future inherit additional risks upon integration with or use by Workday. In addition, if a high-profile security breach occurs with respect to an industry peer, our customers and potential customers may generally lose trust in the security of financial management, spend management, human capital management, planning, or analytics applications, or in cloud applications for enterprises in general. Any or all of these issues could negatively affect our ability to attract new customers, cause existing customers to elect to terminate or not renew their subscriptions, result in reputational damage, cause us to pay remediation and indemnity costs and/or issue service credits or refunds to customers for prepaid and unused subscription services, or result in lawsuits, regulatory fines, or other action or liabilities, any of which could adversely affect our business and operating results.
We rely on sophisticated information systems and technology, including those provided by third parties, for the secure collection, processing, transmission, storage of confidential, proprietary, and personal information, and to support our business operations and the availability of our applications. In the past several years, supply chain attacks have increased in frequency and severity. As we are both a provider and consumer of information systems and technology, we are at higher risk of being impacted either directly or indirectly by these attacks. The control systems, cybersecurity program, infrastructure, physical facilities of, and personnel associated with third parties that we rely on are beyond our control. The audits we periodically conduct of some of our third-party vendors do not guarantee the security of and may be unable to prevent security events impacting the information technology systems of third parties that are part of our supply chain or that provide valuable services to us, which have resulted and could result in the unauthorized access to data of Workday, our employees, our customers, our third-party partners, or other end users; acquisition, destruction, alteration, use, tampering, release, unavailability, theft or loss of confidential, proprietary, or personal data of Workday, our employees, our customers, our third party partners, or other end users; or the disruption of our operations and our ability to conduct our business or the availability of our applications; or could otherwise adversely affect our business, financial condition, operating results, or reputation.
Privacy concerns, evolving regulation of cloud computing, cross-border data transfer, and other domestic or foreign laws and regulations may reduce the adoption of our applications, result in significant costs and compliance challenges, and adversely affect our business and operating results.
Legal requirements related to collecting, storing, handling, and transferring personal data are rapidly evolving at both the national and international level in ways that require our business to adapt to support customer compliance. As the regulatory focus on privacy intensifies worldwide, and jurisdictions increasingly consider and adopt privacy laws, the potential risks related to managing personal data by our business may grow. In addition, possible adverse interpretations of existing privacy-related laws and regulations by governments in countries where our customers operate, as well as the potential implementation of new legislation, could impose significant obligations in areas affecting our business or prevent us from offering certain services in jurisdictions where we operate.
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Following the European Union’s (“EU”) passage of the General Data Protection Regulation (“GDPR”), which became effective in May 2018, the global data privacy compliance landscape has grown increasingly complex, fragmented, and financially relevant to business operations. As a result, our business faces current and prospective risks related to increased regulatory compliance costs, government enforcement actions and/or financial penalties for non-compliance, and reputational harm. For example, a new EU-U.S. Data Privacy Framework (“DPF”) is in place under which EU data can legally be transferred to the United States. However, it is expected to face legal challenges. Until challenges to the DPF make their way through the court system, uncertainty may continue about the legal requirements for transferring customer personal data to and from Europe, an integral process of our business that remains governed by, and subject to, GDPR requirements. Failure to comply with the GDPR data processing requirements by either ourselves or our subcontractors could lead to regulatory enforcement actions, which can result in monetary penalties of up to 4% of worldwide revenue, private lawsuits, reputational damage, and loss of customers. Other countries such as Russia, China, and India have also passed laws imposing varying degrees of restrictive data residency requirements. Regulatory developments in the United States present additional risks. For example, the California Consumer Privacy Act (“CCPA”) took effect on January 1, 2020, and the California Privacy Rights Act (“CPRA”), which expands upon the CCPA, came into effect on January 1, 2023. The CCPA and CPRA give California consumers, including employees, certain rights similar to those provided by the GDPR, and also provide for statutory damages or fines on a per violation basis that could be very large depending on the severity of the violation. Numerous states have enacted, or are considering, privacy laws as well, creating a patchwork of state laws that may create compliance challenges. Furthermore, the U.S. Congress is considering numerous privacy bills, and the U.S. Federal Trade Commission continues to fine companies for unfair or deceptive data protection practices and may undertake its own privacy rulemaking exercise. In addition to government activity, privacy advocacy and other industry groups have established or may establish various new, additional, or different self-regulatory standards that customers may require us to adhere to and which may place additional burdens on us. Increasing sensitivity of individuals to unauthorized processing of personal data, whether real or perceived, and an increasingly uncertain trust climate has and may continue to create a negative public reaction to technologies, products, and services such as ours or otherwise expose us to liability.
Taken together, the costs of compliance with and other obligations imposed by data protection laws and regulations may require modification of our services, limit use and adoption of our services, reduce overall demand for our services, lead to significant fines, penalties, or liabilities for noncompliance, or slow the pace at which we close sales transactions, or otherwise cause us to modify our operations, any of which could harm our business. The perception of privacy concerns, whether or not valid, may inhibit the adoption, effectiveness, or use of our applications or otherwise impact our business. Compliance with applicable laws and regulations regarding personal data may require changes in services, business practices, or internal systems that result in increased costs, lower revenue, reduced efficiency, or greater difficulty competing with foreign-based firms which could adversely affect our business and operating results.
Any failure to protect our intellectual property rights domestically and internationally could impair our ability to protect our proprietary technology and our brand.
Our success and ability to compete depend in part upon our intellectual property. We rely on patent, copyright, trade secret and trademark laws, trade secret protection, and confidentiality or license agreements with our employees, customers, suppliers, partners, and others to protect our intellectual property rights. However, the steps we take to protect our intellectual property rights may be inadequate. We have patent applications pending in the United States and throughout the world, but we may be unable to obtain patent protection for the technology covered in our patent applications. In addition, any patents issued to us in the future may not provide us with competitive advantages or may be successfully challenged by third parties. Furthermore, legal standards relating to the validity, enforceability, and scope of protection of intellectual property rights are uncertain. Despite our precautions, it may be possible for unauthorized third parties, including those affiliated with state-sponsored actors, to copy or reverse engineer our applications, including with the assistance of insiders, and use information that we regard as proprietary to create products and services that compete with ours. Some license provisions protecting against unauthorized use, copying, transfer, and disclosure of our technology may be unenforceable under the laws of jurisdictions outside the United States. In addition, the laws of some countries do not protect proprietary rights to the same extent as the laws of the United States.
We enter into confidentiality and invention assignment agreements with our employees and consultants and enter into confidentiality agreements with the parties with whom we have strategic relationships and business alliances. These agreements may not be effective in controlling access to and distribution of our applications and proprietary information. Further, these agreements do not prevent our competitors or partners from independently developing technologies that are substantially equivalent or superior to our applications.
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We may be required to spend significant resources to monitor and protect our intellectual property rights. Litigation brought to protect and enforce our intellectual property rights could be costly, time-consuming, and distracting to management and could result in the impairment or loss of portions of our intellectual property. Furthermore, our efforts to enforce our intellectual property rights may be met with defenses, counterclaims, and countersuits attacking the validity and enforceability of our intellectual property rights. Our failure to secure, protect, and enforce our intellectual property rights could have a serious adverse effect on our brand and business.
We may be sued by third parties for alleged infringement of their proprietary rights.
There is considerable patent and other intellectual property development activity in our industry. Our competitors, as well as a number of other entities and individuals, may own or claim to own intellectual property relating to our industry. From time to time, third parties may claim that our applications and underlying technology infringe or violate their intellectual property rights, even if we are unaware of the intellectual property rights that others may claim cover some or all of our technology or services, and we may be found to be infringing such rights. Any claims or litigation could cause us to incur significant expenses and, if successfully asserted against us, could require that we pay substantial damages or ongoing royalty payments, prevent us from offering our services, require us to change our products, technology, or business practices, or require that we comply with other unfavorable terms. We may also be obligated to indemnify our customers or business partners or pay substantial settlement costs, including royalty payments, in connection with any such claim or litigation and to obtain licenses, modify applications, or refund fees, which could be costly. In addition, we may be sued by third parties who seek to target us for actions taken by our customers, including through the use or misuse of our products. Even if we were to prevail in an intellectual property dispute, any litigation regarding our intellectual property could be costly and time-consuming and divert the attention of our management and key personnel from our business operations. Furthermore, from time to time we may introduce or acquire new products, including in areas where we historically have not competed, which could increase our exposure to patent and other intellectual property claims.
Some of our applications utilize open source software, and any failure to comply with the terms of one or more of these open source licenses could negatively affect our business.
Some of our applications include software covered by open source licenses, which may include, by way of example, GNU General Public License and the Apache License. The terms of various open source licenses have not been interpreted by United States courts, and there is a risk that such licenses could be construed in a manner that imposes unanticipated conditions or restrictions on our ability to market our applications. We attempt to avoid adverse licensing conditions in our use of open source software in our products and services. By the terms of certain open source licenses, we could be required to release the source code of our proprietary software, and to make our proprietary software available under open source licenses, if we combine our proprietary software with open source software in a certain manner. In the event that portions of our proprietary software are determined to be impacted by an open source license, we could be required to publicly release the affected portions of our source code, re-engineer all or a portion of our technologies, or otherwise be limited in the licensing of our technologies, each of which could reduce or eliminate the value of our technologies and services. In addition, the open source license terms for future versions of open source software that we use might change, requiring us to pay for a commercial license or re-engineer all or a portion of our technologies. In addition to risks related to license requirements, usage of open source software can lead to greater risks than use of third-party commercial software, as open source licensors generally do not provide warranties or controls on the origin of the software. Many of the risks associated with usage of open source software cannot be eliminated and could negatively affect our business.

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Risks Related to Legal and Regulatory Matters
Unfavorable laws, regulations, interpretive positions, or standards governing new and evolving technologies that we incorporate into our products and services could result in significant cost and compliance challenges and adversely affect our business and operating results.
Some of our products and services, such as Workday’s People Experience, Talent Optimization, and Financial product suites, currently utilize or will utilize new and evolving technologies such as AI. The overall regulatory environment governing these types of technologies is likely to evolve as government interest in these technologies increases. Regulation of these technologies, as well as other technologies that we utilize in our products and services, also varies greatly among international, federal, state, and local jurisdictions and is subject to significant uncertainty. Governments and agencies domestic and abroad may in the future change or amend existing laws, or adopt new laws, regulations, or guidance, or take other actions which may severely impact the permitted uses of our technologies. Any failure by us to comply with applicable laws, regulations, guidance, or other rules could result in costly litigation, penalties, or fines. In addition, these regulations and any related enforcement actions could establish and further expand our obligations to customers, individuals, and other third parties with respect to our products and services, limit the countries in which such products and services may be used, restrict the way we structure and operate our business, require us to divert development and other resources, and reduce the types of customers and individuals who can use our products and services. Furthermore, our customers may operate in foreign jurisdictions, including countries in which we don’t operate, and may be subject to additional laws and regulations outside the scope of our products. Increased regulation and oversight of products or services which utilize or rely on these technologies may result in costly compliance burdens or otherwise increase our operating costs, detrimentally affecting our business. These new technologies could subject us to additional litigation brought by private parties, which could be costly, time-consuming, and distracting to management and could result in substantial expenses and losses.
Adverse litigation results could have a material adverse impact on our business.
We are regularly involved with claims, suits, purported class or representative actions, and may be involved in regulatory and government investigations and other proceedings, involving competition, intellectual property, data security and privacy, bankruptcy, tax and related compliance, labor and employment, commercial disputes, and other matters. Such claims, suits, actions, regulatory and government investigations, and other proceedings can impose a significant burden on management and employees, could prevent us from offering one or more of our applications, services, or features to others, could require us to change our technology or business practices, or could result in monetary damages, fines, civil or criminal penalties, reputational harm, or other adverse consequences. Adverse outcomes in some or all of these claims may result in significant monetary damages or injunctive relief that could adversely affect our ability to conduct our business. The litigation and other claims are subject to inherent uncertainties and management’s view of these matters may change in the future. A material adverse impact in our consolidated financial statements could occur for the period in which the effect of an unfavorable outcome becomes probable and reasonably estimable.
We are subject to risks related to government contracts and related procurement regulations, which may adversely impact our business and operating results.
Our contracts with federal, state, local, and foreign government entities are subject to various procurement regulations and other requirements relating to their formation, administration, performance, and termination, which could adversely impact our business and operating results. Government certification requirements applicable to our platform, including FedRAMP, may change and, in doing so, restrict our ability to sell into the governmental sector until we have attained the full or revised certification. These laws and regulations provide public sector customers various rights, many of which are not typically found in commercial contracts. For instance, the process of evaluating potential conflicts of interest and developing necessary provisions and contract clauses, where needed, may delay or prevent Workday from being awarded certain U.S. federal government contracts.
Additionally, we have obtained authorization under FedRAMP, which allows us to enter into the U.S. federal government market. Such certification is subject to rigorous compliance and if we lose our certification, it could inhibit or preclude our ability to contract with certain U.S. federal government customers. In addition, some customers may rely on our authorization under FedRAMP to help satisfy their own legal and regulatory compliance requirements and our failure to maintain FedRAMP authorization would result in a breach under public sector contracts obtained on the basis of such authorization. This could subject us to liability, result in reputational harm, and adversely impact our financial condition or operating results.
We may be subject to audits and investigations relating to our government contracts, and any violations could result in various civil and criminal penalties and administrative sanctions, including termination of contracts, refunding or suspending of payments, forfeiture of profits, payment of fines, and suspension or debarment from future government business. In addition, such contracts may provide for delays, interruptions, or termination by the government at any time, with or without cause, which may adversely affect our business and operating results and impact other existing or prospective government contracts.
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Unanticipated tax laws or any change in the application of existing tax laws to us or our customers and unanticipated changes in our effective tax rate may adversely impact our profitability and financial results.
We operate and are subject to taxes in the United States and numerous other jurisdictions throughout the world. Changes to federal, state, local, or international tax laws on income, sales, use, indirect, or other tax laws, statutes, rules, regulations, or ordinances on multinational corporations are currently being considered by the United States and other countries where we do business. These contemplated legislative initiatives include, but are not limited to, changes to transfer pricing policies and definitional changes to permanent establishment that could be applied solely or disproportionately to services provided over the internet. These contemplated tax initiatives, if finalized and adopted by countries, may ultimately impact our effective tax rate and could adversely affect our sales activity resulting in a negative impact on our operating results and cash flows.
In addition, existing tax laws, statutes, rules, regulations, or ordinances could be interpreted, changed, modified, or applied adversely to us (possibly with retroactive effect), which could require us to pay additional tax amounts, fines or penalties, and interest for past amounts. Existing tax laws, statutes, rules, regulations, or ordinances could also be interpreted, changed, modified, or applied adversely to our customers (possibly with retroactive effect), which could require our customers to pay additional tax amounts with respect to services we have provided, fines or penalties, and interest for past amounts. If we are unsuccessful in collecting such taxes from our customers, we could be held liable for such costs, thereby adversely impacting our operating results and cash flows. If our customers must pay additional fines or penalties, it could adversely affect demand for our services.
Significant judgment is often required in the determination of our worldwide provision for (benefit from) income taxes. Our effective tax rate could be impacted by changes in the valuation of deferred tax assets and liabilities and our ability to utilize them. We are also subject to tax examinations and it is possible that the final determination of any examinations will have an adverse effect on our operating results or financial position.
Risks Related to Financial Matters
Because we encounter long sales cycles when selling to large customers and we recognize subscription services revenues over the term of the contract, downturns or upturns in new sales will not be immediately reflected in our operating results and may be difficult to discern.
We generally recognize subscription services revenues over time as services are delivered to the customer, which typically occurs over a period of three years or longer. As a result, most of the subscription services revenues we report in each quarter are derived from the recognition of unearned revenue relating to subscriptions entered into during previous quarters. Consequently, a decline in new or renewed subscription contracts in any single quarter may not be reflected in our revenue results for that quarter but will negatively impact our revenue in future quarters. Additionally, because much of our sales efforts are targeted at large enterprise customers, we may face greater costs, longer sales cycles, less predictability in completing some of our sales, and varying deployment timeframes.
Our typical sales cycles for new customers are six to twelve months but can extend for eighteen months or more, and we expect that this lengthy sales cycle may continue or expand as customers increasingly adopt applications across our platform. We have seen and may continue to see instances of increased scrutiny from existing and prospective customers and the lengthening of certain sales cycles. Longer sales cycles could cause our operating and financial results to suffer in a given period. Accordingly, the effect of significant downturns in sales and market acceptance of new applications, as well as potential changes in our pricing policies or rate of renewals, may not be fully reflected in our operating results until future periods. Additionally, we may be unable to adjust our cost structure to reflect any such changes in revenues. As a result, increased growth in the number of our customers could result in our recognition of more costs than revenues in the earlier periods of the terms of our agreements. Our subscription model also makes it difficult for us to rapidly increase our revenues through additional sales in any period, as subscription services revenues from new customers generally are recognized over the applicable subscription term. Furthermore, our subscription-based model is largely based on the size of our customers’ employee headcount. Therefore, the addition or loss of employees by our customers, including any significant reductions in force by our customers, or customer insolvencies resulting from severe economic hardship, could have an impact on our subscription services revenues in any given period. Should there be any prolonged decrease in our customers’ headcounts, we could experience reduced subscription services revenues upon renewal or potentially outside of the renewal period, which could materially impact our business and operating results in any given period.
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We have a history of cumulative losses, and we may not sustain profitability on a GAAP basis in the future.
Until recently, we had incurred significant net losses on a GAAP basis since our inception in 2005 and our quarterly operating results may fluctuate in the future. We expect our operating expenses to increase in the future due to substantial investments we have made and continue to make to acquire new customers and develop our applications, anticipated increases in sales and marketing expenses, employee headcount growth expenses, product development expenses, operations costs, and general and administrative costs. If our revenue growth does not meet estimates, we may not be able to adjust our spending quickly enough to avoid an adverse impact on our financial results, and therefore we may incur losses on a GAAP basis in the future. Furthermore, to the extent we are successful in increasing our customer base, we may incur net losses in the acquisition period because some costs associated with acquiring customers are incurred up front, while subscription services revenues are generally recognized ratably over the terms of the agreements, which are typically three years or longer. You should not consider any prior period GAAP-profitability and growth in revenues as indicative of our future performance. We cannot ensure that we will continue to achieve or sustain GAAP profitability in the future.
Our current and future indebtedness may adversely affect our financial condition and operating results.
In April 2022, we issued $3.0 billion aggregate principal amount of senior notes, consisting of $1.0 billion aggregate principal amount of 3.500% notes due April 1, 2027, $750 million aggregate principal amount of 3.700% notes due April 1, 2029, and $1.25 billion aggregate principal amount of 3.800% notes due April 1, 2032. Additionally, in April 2022, we entered into a 2022 Credit Agreement which provides for a revolving credit facility in an aggregate principal amount of $1.0 billion. As of April 30, 2024, we had no outstanding revolving loans under the 2022 Credit Agreement.
We may incur substantial additional debt in the future, some of which may be secured debt. It is possible that we will not be able to repay this indebtedness when due or refinance this indebtedness on acceptable terms or at all.
In addition, our indebtedness could, among other things:
make it difficult for us to pay other obligations;
make it difficult to obtain favorable terms for any necessary future financing for working capital, capital expenditures, debt service requirements, or other purposes;
adversely affect our liquidity and result in a material adverse effect on our financial condition upon repayment of the indebtedness;
require us to dedicate a substantial portion of our cash flow from operations to service and repay the indebtedness, reducing the amount of cash flow available for other purposes;
limit our flexibility in planning for and reacting to changes in our business;
increase our vulnerability to the impact of adverse economic conditions, including rising interest rates (which can make refinancing existing indebtedness more difficult or costly); and
negatively impact our credit rating, which could limit our ability to obtain additional financing in the future and adversely affect our business.
Our Senior Notes and 2022 Credit Agreement also impose restrictions on us and require us to maintain compliance with specified covenants. For example, our 2022 Credit Agreement includes a financial covenant that requires us to maintain a specific leverage ratio. Our ability to comply with these covenants may be affected by events beyond our control. If we breach any of the covenants and do not obtain a waiver from the lenders, then, subject to applicable cure periods, any outstanding indebtedness may be declared immediately due and payable. Any required repayment of our debt as a result of a fundamental change or other acceleration would lower our current cash on hand such that we would not have those funds available for use in our business.
We are subject to risks associated with our equity investments, including partial or complete loss of invested capital, and significant changes in the fair value of this portfolio could adversely impact our financial results.
We invest in early to late stage companies for strategic reasons and to support key business initiatives, and we may not realize a return on our equity investments. Many such companies generate net losses and the market for their products, services, or technologies may be slow to develop or never materialize. These companies are often dependent on the availability of later rounds of financing from banks or investors on favorable terms to continue their operations. The financial success of our investment in any company is typically dependent on a liquidity event, such as a public offering, acquisition, or other favorable market event reflecting appreciation to the cost of our initial investment. The capital markets for public offerings and acquisitions are dynamic and the likelihood of liquidity events for the companies we have invested in has and could further deteriorate, which could result in a loss of all or a substantial part of our investment in these companies. Additionally, instability in the global banking system has created bank-specific and broader financial institution liquidity risks and concerns, which may have an adverse impact on the companies we have invested or may invest in.
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Further, valuations of non-marketable equity investments are inherently complex due to the lack of readily available market data and the anticipated valuation at the time of our investment may not meet our expectations. In addition, we may experience additional volatility to our results of operations due to changes in market prices of our marketable equity investments and the valuation and timing of observable price changes or impairments of our non-marketable equity investments. Volatility in the global market conditions, including recent economic disruptions, inflation, and ongoing volatility in the public equity markets, may impact our equity investments. This volatility could be material to our results in any given quarter and may cause our stock price to decline. In addition, our ability to mitigate this volatility and realize gains on investments may be impacted by our contractual obligations to hold securities for a set period of time. For example, to the extent a company we have invested in undergoes an initial public offering (“IPO”), we may be subject to a lock-up agreement that restricts our ability to sell our securities for a period of time after the public offering or otherwise impedes our ability to mitigate market volatility in such securities.
We may discover weaknesses in our internal controls over financial reporting, which may adversely affect investor confidence in the accuracy and completeness of our financial reports and consequently the market price of our securities.
As a public company, we are required to design and maintain proper and effective internal controls over financial reporting and to report any material weaknesses in such internal controls. Section 404 of the Sarbanes-Oxley Act of 2002 requires that we evaluate and determine the effectiveness of our internal controls over financial reporting and provide a management report on the internal controls over financial reporting, which must be attested to by our independent registered public accounting firm. If we have a material weakness in our internal controls over financial reporting, we may not detect errors on a timely basis and our financial statements may be materially misstated.
The process of compiling the system and processing documentation necessary to perform the evaluation needed to comply with Section 404 is challenging and costly. As we grow our operations and personnel, we will need to continue to improve our operational, financial, and management controls as well as our reporting systems and procedures. In the future, we may not be able to complete our evaluation, testing, and any required remediation in a timely fashion. If we identify material weaknesses in our internal controls over financial reporting, if we are unable to comply with the requirements of Section 404 in a timely manner, if we are unable to assert that our internal controls over financial reporting are effective, or if our independent registered public accounting firm is unable to express an opinion as to the effectiveness of our internal controls over financial reporting, investors may lose confidence in the accuracy and completeness of our financial reports and the market price of our securities could be negatively affected, and we could become subject to investigations by the Financial Industry Regulatory Authority, the SEC, or other regulatory authorities, which could require additional financial and management resources. In addition, because we use Workday’s financial management application, any problems that we experience with financial reporting and compliance could be negatively perceived by prospective or current customers, and negatively impact demand for our applications.
Risks Related to Ownership of Our Class A Common Stock
Our Co-Founders have control over key decision making as a result of their control of a majority of our voting stock.
As of April 30, 2024, our Co-Founder and CEO Emeritus David Duffield, together with his affiliates, held voting rights with respect to approximately 44 million shares of Class B common stock and 1 million shares of Class A common stock. As of April 30, 2024, our Co-Founder and Executive Chair, Aneel Bhusri, together with his affiliates, held voting rights with respect to approximately 8 million shares of Class B common stock and 0.4 million shares of Class A common stock. In addition, Mr. Bhusri holds 0.2 million RSUs, which will be settled in an equivalent number of shares of Class A common stock. Further, Messrs. Duffield and Bhusri have entered into a voting agreement under which each has granted a voting proxy with respect to certain Class B common stock beneficially owned by him effective upon his death or incapacity as described in our registration statement on Form S-1 filed in connection with our IPO. Messrs. Duffield and Bhusri have each initially designated the other as their respective proxies. Accordingly, upon the death or incapacity of either Mr. Duffield or Mr. Bhusri, the other would individually continue to control the voting of shares subject to the voting proxy. Collectively, the shares described above represent a substantial majority of the voting power of our outstanding capital stock. As a result, Messrs. Duffield and Bhusri have the ability to control the outcome of matters submitted to our stockholders for approval, including the election of directors and any merger, consolidation, or sale of all or substantially all of our assets. As stockholders, even as controlling stockholders, they are entitled to vote their shares in their own interests, which may not always be in the interests of our stockholders generally.
In addition, Mr. Bhusri has the ability to control the management and affairs of our company as a result of his position as a member of our Board of Directors and an officer of Workday. Mr. Bhusri, in his capacity as a board member and officer, however, owes a fiduciary duty to our stockholders and must act in good faith in a manner he reasonably believes to be in the best interests of our stockholders.
57

The dual class structure of our common stock has the effect of concentrating voting control with our Co-Founders, as well as with other executive officers, directors, and affiliates, which limits or precludes the ability of non-affiliates to influence corporate matters.
Our Class B common stock has 10 votes per share and our Class A common stock, which is the stock that is publicly traded, has one vote per share. Stockholders who hold shares of Class B common stock, including our executive officers, directors, and other affiliates, together hold a substantial majority of the voting power of our outstanding capital stock as of April 30, 2024. Because of the ten-to-one voting ratio between our Class B and Class A common stock, the holders of our Class B common stock collectively will continue to control a majority of the combined voting power of our common stock and therefore be able to control all matters submitted to our stockholders for approval until the conversion of all shares of all Class A and Class B shares to a single class of common stock on the date that is the first to occur of (i) October 17, 2032, (ii) such time as the shares of Class B common stock represent less than 9% of the outstanding Class A and Class B common stock, (iii) nine months following the death of both Mr. Duffield and Mr. Bhusri, or (iv) the date on which the holders of a majority of the shares of Class B common stock elect to convert all shares of Class A common stock and Class B common stock into a single class of common stock. This concentrated control will limit or preclude the ability of non-affiliates to influence corporate matters for the foreseeable future.
Future transfers by holders of Class B common stock will generally result in those shares converting to Class A common stock, subject to limited exceptions, such as certain transfers effected for estate planning purposes. The conversion of Class B common stock to Class A common stock will have the effect, over time, of increasing the relative voting power of those holders of Class B common stock who retain their shares in the long term. If, for example, Mr. Duffield and Mr. Bhusri retain a significant portion of their holdings of Class B common stock for an extended period of time, they could, in the future, continue to control a majority of the combined voting power of our Class A common stock and Class B common stock.
Our stock price has been volatile in the past and may be subject to volatility in the future.
The trading price of our Class A common stock has historically been volatile and could be subject to wide fluctuations in response to the risks described in this “Risk Factors” section, and other risks which are beyond our control. The factors that have and may in the future affect the trading price of our securities include, but are not limited to:
guidance regarding our operating results and other financial metrics that we provide to the public, differences between our guidance and market expectations, our failure to meet our guidance, any withdrawal of previous guidance or changes from our historical guidance;
changes in investor and analyst valuation models for our Class A common stock;
announcements of technological innovations, new applications or enhancements to services, acquisitions, strategic alliances, or significant agreements by us or by our competitors;
disruptions in our services due to computer hardware, software, or network problems or any announcements related to security incidents;
announcements of customer additions and customer cancellations or delays in customer purchases;
recruitment or departure of key personnel;
the economy as a whole, political and regulatory uncertainty, and market conditions in our industry and the industries of our customers;
trading activity by directors, executive officers, and significant stockholders, or the perception in the market that the holders of a large number of shares intend to sell their shares;
any future issuances of our securities; and
changes in the amounts or frequency of stock repurchases.
Additionally, the stock markets have at times experienced extreme price and volume fluctuations that have affected and may in the future affect the market prices of equity securities of many companies. These fluctuations have, in some cases, been unrelated or disproportionate to the operating performance of these companies. Further, the trading prices of publicly traded shares of companies in our industry have been particularly volatile and may be very volatile in the future.
In the past, some companies that have experienced volatility in the market price of their stock have been subject to securities class action litigation. We may be the target of this type of litigation in the future. Securities litigation against us could result in substantial costs and divert our management’s attention from other business concerns, which could harm our business.
58

We may not realize the anticipated long-term stockholder value of our share repurchase programs.
In November 2022, our Board of Directors authorized a program under which we were authorized to repurchase up to $500 million of our outstanding shares of Class A common stock. As of April 30, 2024, we had completed the repurchase authorization under this program. In February 2024, the Board of Directors authorized the 2024 Share Repurchase Program under which we may repurchase up to an additional $500 million of our Class A common stock. The 2024 Share Repurchase Program has a term of 18 months, but the program may be modified, suspended, or terminated at any time. Such repurchases may be made through open market transactions, including through the use of trading plans intended to qualify under Rule 10b5-1, through privately negotiated transactions, or by other means, in accordance with applicable securities laws and other restrictions.
Any failure to repurchase stock after we have announced our intention to do so may negatively impact our reputation and investor confidence in us and may negatively impact our stock price.
The existence of our share repurchase programs could cause our stock price to trade higher than it otherwise would and could potentially reduce the market liquidity for our stock. Our share repurchase programs may not enhance long-term stockholder value because the market price of our common stock may decline below the levels at which we repurchased shares and short-term stock price fluctuations could reduce the effectiveness of this program.
Repurchasing our common stock will reduce the amount of cash we have available to fund working capital, repayment of debt, capital expenditures, strategic acquisitions or business opportunities, and other general corporate purposes, and we may fail to realize the anticipated long-term stockholder value of our share repurchase programs. Furthermore, the timing and amount of any repurchases, if any, will be subject to liquidity, market and economic conditions, compliance with applicable legal requirements such as Delaware surplus and solvency tests, and other relevant factors.
Delaware law and provisions in our restated certificate of incorporation and amended and restated bylaws could make a merger, tender offer, or proxy contest difficult, thereby depressing the market price of our Class A common stock.
Our status as a Delaware corporation and the anti-takeover provisions of the Delaware General Corporation Law (“DGCL”) may discourage, delay, or prevent a change in control by prohibiting us from engaging in a business combination with an interested stockholder for a period of three years after the person becomes an interested stockholder, even if a change of control would be beneficial to our existing stockholders. In addition, our restated certificate of incorporation and amended and restated bylaws contain provisions that may make the acquisition of Workday more difficult, including the following:
any transaction that would result in a change in control of our company requires the approval of a majority of our outstanding Class B common stock voting as a separate class;
our dual class common stock structure, which provides our Co-Founders with the ability to control the outcome of matters requiring stockholder approval, even if they own significantly less than a majority of the shares of our outstanding Class A and Class B common stock;
our Board of Directors is classified into three classes of directors with staggered three-year terms and directors are only able to be removed from office for cause;
when the outstanding shares of our Class B common stock represent less than a majority of the combined voting power of common stock:
certain amendments to our restated certificate of incorporation or amended and restated bylaws will require the approval of two-thirds of the combined vote of our then-outstanding shares of Class A and Class B common stock;
our stockholders will only be able to take action at a meeting of stockholders and not by written consent; and
vacancies on our Board of Directors will be able to be filled only by our Board of Directors and not by stockholders;
only our chair of the board, chief executive officer, co-presidents, or a majority of our Board of Directors are authorized to call a special meeting of stockholders;
certain litigation against us can only be brought in Delaware;
we will have two classes of common stock until the date that is the first to occur of (i) October 17, 2032, (ii) such time as the shares of Class B common stock represent less than 9% of the outstanding Class A and Class B common stock, (iii) nine months following the death of both Mr. Duffield and Mr. Bhusri, or (iv) the date on which the holders of a majority of the shares of Class B common stock elect to convert all shares of Class A common stock and Class B common stock into a single class of common stock;
our restated certificate of incorporation authorizes undesignated preferred stock, the terms of which may be established, and shares of which may be issued, without the approval of the holders of Class A common stock; and
advance notice procedures apply for stockholders to nominate candidates for election as directors or to bring matters before an annual meeting of stockholders.
59

In addition, Section 203 of the DGCL imposes certain restrictions on mergers, business combinations, and other transactions between us and holders of 15% or more of our common stock, which may discourage, delay, or prevent a change in control of our company.
Furthermore, the change in control repurchase event provisions of our Senior Notes may delay or prevent a change in control of our company, because those provisions allow note holders to require us to repurchase such notes upon the occurrence of a fundamental change or change in control repurchase event.
These anti-takeover defenses could discourage, delay, or prevent a transaction involving a change in control of our company. These provisions could also discourage proxy contests and make it more difficult for stockholders to elect directors of their choosing and to cause us to take other corporate actions they desire, any of which, under certain circumstances, could depress the market price of our securities.
The exclusive forum provision in our organizational documents may limit a stockholder’s ability to bring a claim in a judicial forum that it finds favorable for disputes with us or any of our directors, officers, or other employees, which may discourage lawsuits with respect to such claims.
Our restated certificate of incorporation and our bylaws, to the fullest extent permitted by law, provide that the Court of Chancery of the State of Delaware is the exclusive forum for: any derivative action or proceeding brought on our behalf; any action asserting a breach of fiduciary duty; any action asserting a claim against us arising pursuant to the DGCL, our restated certificate of incorporation, or our amended and restated bylaws; or any action asserting a claim against us that is governed by the internal affairs doctrine. There is uncertainty as to whether a court would enforce this exclusive forum provision with respect to claims under the Securities Act. If a court were to find the choice of forum provisions contained in our restated certificate of incorporation to be inapplicable or unenforceable in an action, we may incur additional costs associated with resolving such action in other jurisdictions, which could harm our business, financial condition, and operating results.
Our bylaws include a provision providing that the federal district courts of the United States of America will, to the fullest extent permitted by law, be the exclusive forum for resolving any complaint asserting a cause of action arising under the Securities Act (“Federal Forum Provision”). Our decision to adopt a Federal Forum Provision followed a decision by the Supreme Court of the State of Delaware holding that such provisions are facially valid under Delaware law. Application of the Federal Forum Provision means that suits brought by our stockholders to enforce any duty or liability created by the Securities Act must be brought in federal court and cannot be brought in state court.
In addition, neither the exclusive forum provision in our restated certificate of incorporation nor the Federal Forum Provision applies to suits brought to enforce any duty or liability created by the Exchange Act. Accordingly, actions by our stockholders to enforce any duty or liability created by the Exchange Act or the rules and regulations thereunder must be brought in federal court, and our stockholders will not be deemed to have waived our compliance with the federal securities laws and the regulations promulgated thereunder.
Any person or entity purchasing or otherwise acquiring or holding any interest in any of our securities shall be deemed to have notice of and consented to our exclusive forum provisions, including the Federal Forum Provision. These provisions may limit a stockholders’ ability to bring a claim in a judicial forum of their choosing for disputes with us or our directors, officers, or other employees, which may discourage lawsuits against us and our directors, officers, and other employees.
We do not intend to pay dividends for the foreseeable future.
We have never declared nor paid cash dividends on our capital stock. We currently intend to retain any future earnings to finance the operation and expansion of our business, and we do not expect to declare or pay any dividends in the foreseeable future. Consequently, stockholders must rely on sales of their common stock after price appreciation as the only way to realize any future gains on their investment.
60

ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
Recent Sales of Unregistered Securities
None.
Purchases of Equity Securities by the Issuer
The table below sets forth information regarding our purchases of our Class A common stock during the three months ended April 30, 2024 (in millions, except number of shares which are reflected in thousands and per share data):
Period
Total Number of Shares Purchased (1)
Average Price Paid per Share
Total Number of Shares Purchased as Part of Publicly Announced Program (1)
Approximate Dollar Value of Shares that May Yet Be Purchased Under the Program (1)
February 1, 2024 - February 29, 2024$0.00 $502 
March 1, 2024 - March 31, 2024183 274.02 183 453 
April 1, 2024 - April 30, 2024319 263.13 319 369 
Total502 502 
(1)In November 2022, our Board of Directors authorized the 2022 Share Repurchase Program under which we were authorized to repurchase up to $500 million of our outstanding shares of Class A common stock. As of April 30, 2024, we had completed the purchase authorization under this program. In February 2024, our Board of Directors authorized the 2024 Share Repurchase Program, under which we may repurchase up to an additional $500 million of our outstanding shares of Class A common stock. For further information, see Note 14, Stockholders’ Equity, of the Notes to Condensed Consolidated Financial Statements included in Part I, Item 1 of this report.
ITEM 3. DEFAULTS UPON SENIOR SECURITIES
Not applicable.
ITEM 4. MINE SAFETY DISCLOSURES
Not applicable.
ITEM 5. OTHER INFORMATION
Insider Trading Arrangements
There were no insider trading arrangements adopted or terminated during the quarter.
61

ITEM 6. EXHIBITS
The Exhibits listed below are filed as part of this Form 10-Q.
  Incorporated by ReferenceFiled Herewith
Exhibit No.ExhibitFormFile No.Filing DateExhibit No.
31.1X
31.2X
32.1X
32.2X
101.INSInline XBRL Instance Document (the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document)X
101.SCHInline XBRL Taxonomy Schema Linkbase DocumentX
101.CALInline XBRL Taxonomy Calculation Linkbase DocumentX
101.DEFInline XBRL Taxonomy Definition Linkbase DocumentX
101.LABInline XBRL Taxonomy Labels Linkbase DocumentX
101.PREInline XBRL Taxonomy Presentation Linkbase DocumentX
104Cover Page Interactive Data File (formatted as inline XBRL and contained in Exhibit 101)X
62

SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
Dated: May 29, 2024
Workday, Inc.
/s/ Zane Rowe
Zane Rowe
Chief Financial Officer (Principal Financial and Accounting Officer)
63

Exhibit 31.1
CERTIFICATION OF PRINCIPAL EXECUTIVE OFFICER
PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002
I, Carl Eschenbach, certify that:
1.I have reviewed this Quarterly Report on Form 10-Q of Workday, Inc.;
2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4.The registrant’s other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
a.Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
b.Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
c.Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
d.Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and
5.The registrant’s other certifying officers and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):
a.All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and
b.Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.
Date: May 29, 2024 By:/s/ Carl Eschenbach
 
Carl Eschenbach
 Chief Executive Officer
 (Principal Executive Officer)



Exhibit 31.2
CERTIFICATION OF PRINCIPAL FINANCIAL OFFICER
PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002
I, Zane Rowe, certify that:
1.I have reviewed this Quarterly Report on Form 10-Q of Workday, Inc.;
2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4.The registrant’s other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
a.Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
b.Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
c.Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
d.Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and
5.The registrant’s other certifying officers and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):
a.All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and
b.Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.
  
Date: May 29, 2024 By:/s/ Zane Rowe
 Zane Rowe
 Chief Financial Officer
 (Principal Financial Officer)


Exhibit 32.1
CERTIFICATION OF CHIEF EXECUTIVE OFFICER
PURSUANT TO 18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002
I, Carl Eschenbach, certify pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that, to my knowledge, the Quarterly Report of Workday, Inc. on Form 10-Q for the fiscal quarter ended April 30, 2024, fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934 and the information contained in such Form 10-Q fairly presents, in all material respects, the financial condition and results of operations of Workday, Inc.

 
Date: May 29, 2024 By:/s/ Carl Eschenbach
 
Carl Eschenbach
 Chief Executive Officer
 (Principal Executive Officer)




Exhibit 32.2
CERTIFICATION OF CHIEF FINANCIAL OFFICER
PURSUANT TO 18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002
I, Zane Rowe, certify pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that, to my knowledge, the Quarterly Report of Workday, Inc. on Form 10-Q for the fiscal quarter ended April 30, 2024, fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934 and the information contained in such Form 10-Q fairly presents, in all material respects, the financial condition and results of operations of Workday, Inc.

 
Date: May 29, 2024 By:/s/ Zane Rowe
 Zane Rowe
 Chief Financial Officer
 (Principal Financial Officer)


v3.24.1.1.u2
Document and Entity Information - shares
shares in Millions
3 Months Ended
Apr. 30, 2024
May 24, 2024
Entity Information [Line Items]    
Document Type 10-Q  
Document Quarterly Report true  
Document Period End Date Apr. 30, 2024  
Document Transition Report false  
Entity File Number 001-35680  
Entity Registrant Name WORKDAY, INC.  
Entity Incorporation, State or Country Code DE  
Entity Tax Identification Number 20-2480422  
Entity Address, Address Line One 6110 Stoneridge Mall Road  
Entity Address, City or Town Pleasanton  
Entity Address, State or Province CA  
Entity Address, Postal Zip Code 94588  
City Area Code 925  
Local Phone Number 951-9000  
Title of 12(b) Security Class A Common Stock, par value $0.001  
Trading Symbol WDAY  
Security Exchange Name NASDAQ  
Entity Current Reporting Status Yes  
Entity Interactive Data Current Yes  
Entity Filer Category Large Accelerated Filer  
Entity Small Business false  
Entity Emerging Growth Company false  
Entity Shell Company false  
Entity Central Index Key 0001327811  
Current Fiscal Year End Date --01-31  
Document Fiscal Year Focus 2025  
Document Fiscal Period Focus Q1  
Amendment Flag false  
Class A    
Entity Information [Line Items]    
Entity Common Stock, Shares Outstanding   212
Class B    
Entity Information [Line Items]    
Entity Common Stock, Shares Outstanding   53
v3.24.1.1.u2
Condensed Consolidated Balance Sheets - USD ($)
$ in Millions
Apr. 30, 2024
Jan. 31, 2024
Current assets:    
Cash and cash equivalents $ 1,752 $ 2,012
Marketable securities 5,430 5,801
Trade and other receivables, net 1,133 1,639
Deferred costs 232 232
Prepaid expenses and other current assets 327 255
Total current assets 8,874 9,939
Property and equipment, net 1,238 1,234
Operating lease right-of-use assets 323 289
Deferred costs, noncurrent 489 509
Acquisition-related intangible assets, net 351 233
Deferred tax assets 1,056 1,065
Goodwill 3,257 2,846
Other assets 353 337
Total assets 15,941 16,452
Current liabilities:    
Accounts payable 76 78
Accrued expenses and other current liabilities 254 287
Accrued compensation 451 544
Unearned revenue 3,552 4,057
Operating lease liabilities 95 89
Total current liabilities 4,428 5,055
Debt, noncurrent 2,981 2,980
Unearned revenue, noncurrent 61 70
Operating lease liabilities, noncurrent 268 227
Other liabilities 40 38
Total liabilities 7,778 8,370
Stockholders’ equity:    
Common stock 0 0
Additional paid-in capital 10,512 10,400
Treasury stock (742) (608)
Accumulated other comprehensive income (loss) 17 21
Accumulated deficit (1,624) (1,731)
Total stockholders’ equity 8,163 8,082
Total liabilities and stockholders’ equity $ 15,941 $ 16,452
v3.24.1.1.u2
Condensed Consolidated Statements of Operations - USD ($)
shares in Thousands, $ in Millions
3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Revenues:    
Total revenues $ 1,990 $ 1,684
Costs and expenses:    
Product development [1] 656 600
Sales and marketing [1] 573 519
General and administrative [1] 208 168
Total costs and expenses 1,926 1,704
Operating income (loss) 64 (20)
Other income (expense), net 59 27
Income (loss) before provision for (benefit from) income taxes 123 7
Provision for (benefit from) income taxes 16 7
Net income (loss) $ 107 $ 0
Net income (loss) per share, basic (in dollars per share) $ 0.40 $ 0.00
Net income (loss) per share, diluted (in dollars per share) $ 0.40 $ 0.00
Weighted-average shares used to compute net income (loss) per share, basic (in shares) 264,444 258,820
Weighted-average shares used to compute net income (loss) per share, diluted (in shares) 270,298 261,371
Subscription services    
Revenues:    
Total revenues $ 1,815 $ 1,528
Costs and expenses:    
Total costs and expenses [1] 290 239
Professional services    
Revenues:    
Total revenues 175 156
Costs and expenses:    
Total costs and expenses [1] $ 199 $ 178
[1]
(1) Costs and expenses include share-based compensation expenses as follows:
Three Months Ended April 30,
20242023
Costs of subscription services$38 $29 
Costs of professional services31 30 
Product development173 170 
Sales and marketing72 80 
General and administrative71 60 
Total share-based compensation expenses$385 $369 
v3.24.1.1.u2
Condensed Consolidated Statements of Operations (Parenthetical) - USD ($)
$ in Millions
3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Total share-based compensation expenses $ 385 $ 369
Costs of subscription services    
Total share-based compensation expenses 38 29
Costs of professional services    
Total share-based compensation expenses 31 30
Product development    
Total share-based compensation expenses 173 170
Sales and marketing    
Total share-based compensation expenses 72 80
General and administrative    
Total share-based compensation expenses $ 71 $ 60
v3.24.1.1.u2
Condensed Consolidated Statements of Comprehensive Income (Loss) - USD ($)
$ in Millions
3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Statement of Comprehensive Income [Abstract]    
Net income (loss) $ 107 $ 0
Other comprehensive income (loss), net of tax:    
Net change in foreign currency translation adjustment (2) (1)
Net change in unrealized gains (losses) on available-for-sale debt securities, net of tax provision (benefit) of $(9) and $0, respectively (25) 7
Net change in unrealized gains (losses) on cash flow hedges, net of tax provision of $1 and $2, respectively 23 (16)
Other comprehensive income (loss), net of tax (4) (10)
Comprehensive income (loss) $ 103 $ (10)
v3.24.1.1.u2
Condensed Consolidated Statements of Comprehensive Income (Loss) (Parenthetical) - USD ($)
$ in Millions
3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Statement of Comprehensive Income [Abstract]    
Unrealized gain (losses) on available-for-sale debt securities, tax provision (benefit) $ (9) $ 0
Change in unrealized gain (losses) on cash flow hedges, tax provision $ 1 $ 2
v3.24.1.1.u2
Condensed Consolidated Statements of Stockholders' Equity - USD ($)
shares in Thousands, $ in Millions
Total
Common stock:
Additional paid-in capital:
Treasury stock:
Accumulated other comprehensive income (loss):
Accumulated deficit:
Balance, beginning (in shares) at Jan. 31, 2023   257,991        
Balance, beginning at Jan. 31, 2023   $ 0 $ 8,829 $ (185) $ 53 $ (3,112)
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Issuance of common stock under employee equity plans (in shares)   2,434        
Issuance of common stock under employee equity plans   $ 0 1      
Shares withheld related to net share settlement of equity awards (in shares)   (17)        
Shares withheld related to net share settlement of equity awards   $ 0 (3)      
Share-based compensation     369      
Common stock repurchased (in shares)   0        
Common stock repurchases under share repurchase programs       0    
Other comprehensive income (loss) $ (10)       (10)  
Net income (loss) 0         0
Balance, ending (in shares) at Apr. 30, 2023   260,408        
Balance, ending at Apr. 30, 2023 5,942 $ 0 9,196 (185) 43 (3,112)
Balance, beginning (in shares) at Jan. 31, 2024   263,862        
Balance, beginning at Jan. 31, 2024 8,082 $ 0 10,400 (608) 21 (1,731)
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Issuance of common stock under employee equity plans (in shares)   2,876        
Issuance of common stock under employee equity plans   $ 0 0      
Shares withheld related to net share settlement of equity awards (in shares)   (1,018)        
Shares withheld related to net share settlement of equity awards   $ 0 (274)      
Share-based compensation     386      
Common stock repurchased (in shares)   (502)        
Common stock repurchases under share repurchase programs   $ (134)   (134)    
Other comprehensive income (loss) (4)       (4)  
Net income (loss) 107         107
Balance, ending (in shares) at Apr. 30, 2024   265,218        
Balance, ending at Apr. 30, 2024 $ 8,163 $ 0 $ 10,512 $ (742) $ 17 $ (1,624)
v3.24.1.1.u2
Condensed Consolidated Statements of Cash Flows - USD ($)
$ in Millions
3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Cash flows from operating activities:    
Net income (loss) $ 107 $ 0
Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities:    
Depreciation and amortization 75 70
Share-based compensation expenses 385 369
Amortization of deferred costs 59 49
Non-cash lease expense 25 24
(Gains) losses on investments 7 8
Accretion of discounts on marketable debt securities, net (33) (34)
Deferred income taxes 6 2
Other 1 (5)
Changes in operating assets and liabilities, net of business combinations:    
Trade and other receivables, net 509 473
Deferred costs (40) (35)
Prepaid expenses and other assets (21) (19)
Accounts payable 10 (58)
Accrued expenses and other liabilities (193) (223)
Unearned revenue (525) (344)
Net cash provided by (used in) operating activities 372 277
Cash flows from investing activities:    
Purchases of marketable securities (778) (1,888)
Maturities of marketable securities 1,096 1,232
Sales of marketable securities 17 22
Capital expenditures (81) (59)
Business combinations, net of cash acquired (512) 0
Purchase of other intangible assets 0 (9)
Purchases of non-marketable equity and other investments 0 (11)
Net cash provided by (used in) investing activities (258) (713)
Cash flows from financing activities:    
Repurchases of common stock (128) 0
Proceeds from issuance of common stock from employee equity plans 0 1
Taxes paid related to net share settlement of equity awards (239) (3)
Net cash provided by (used in) financing activities (367) (2)
Effect of exchange rate changes 0 (1)
Net increase (decrease) in cash, cash equivalents, and restricted cash (253) (439)
Cash, cash equivalents, and restricted cash at the beginning of period 2,024 1,895
Cash, cash equivalents, and restricted cash at the end of period 1,771 1,456
Supplemental cash flow data:    
Cash paid for interest 55 55
Cash paid for income taxes, net of refunds 6 11
Non-cash investing and financing activities:    
Purchases of property and equipment, accrued but not paid 37 54
Accrued taxes related to net share settlement of equity awards 35 0
Reconciliation of cash, cash equivalents, and restricted cash as shown in the Condensed Consolidated Statements of Cash Flows:    
Cash and cash equivalents 1,752 1,444
Restricted cash included in Prepaid expenses and other current assets 19 12
Total cash, cash equivalents, and restricted cash $ 1,771 $ 1,456
v3.24.1.1.u2
Overview and Basis of Presentation
3 Months Ended
Apr. 30, 2024
Accounting Policies [Abstract]  
Overview and Basis of Presentation Overview and Basis of Presentation
Description of the Business
Workday delivers applications for financial management, spend management, human capital management, planning, and analytics. With Workday, our customers have a unified system that can help them plan, execute, analyze, and extend to other applications and environments, thereby helping them continuously adapt how they manage their business and operations.
Basis of Presentation
The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the United States (“GAAP”) and applicable rules and regulations of the Securities and Exchange Commission (“SEC”) regarding interim financial reporting. The condensed consolidated financial statements include the results of Workday, Inc. and its wholly-owned subsidiaries. All intercompany balances and transactions have been eliminated. Certain information and note disclosures normally included in the financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations. In the opinion of our management, the information contained herein reflects all adjustments necessary for a fair presentation of Workday’s financial position, results of operations, stockholders’ equity, and cash flows. All such adjustments are of a normal, recurring nature. The results of operations for the three months ended April 30, 2024, shown in this report are not necessarily indicative of the results to be expected for the full fiscal year ending January 31, 2025. The unaudited condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements in our Annual Report on Form 10-K for the fiscal year ended January 31, 2024, filed with the SEC on March 8, 2024.
Certain prior period amounts reported in our unaudited condensed consolidated financial statements and notes thereto have been reclassified to conform to current period presentation.
Use of Estimates
The preparation of condensed consolidated financial statements in conformity with GAAP requires us to make certain estimates, judgments, and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities as of the date of the condensed consolidated financial statements, as well as the reported amounts of revenues and expenses during the reporting period. Significant estimates, judgments, and assumptions include, but are not limited to, the identification of distinct performance obligations for revenue recognition, the determination of the period of benefit for deferred commissions, the realizability of deferred tax assets, the measurement of uncertain tax positions, the fair value and useful lives of assets acquired and liabilities assumed through business combinations, and the valuation of non-marketable equity investments. Actual results could differ from those estimates, judgments, and assumptions, and such differences could be material to our condensed consolidated financial statements.
Segment Information
We operate in one operating segment, cloud applications. Operating segments are defined as components of an enterprise where separate financial information is evaluated regularly by the chief operating decision maker (“CODM”) in deciding how to allocate resources and assessing performance. Our CODM, the Chief Executive Officer, allocates resources and assesses performance based upon discrete financial information at the consolidated level.
v3.24.1.1.u2
Significant Accounting Policies and Accounting Standards
3 Months Ended
Apr. 30, 2024
Accounting Policies [Abstract]  
Significant Accounting Policies and Accounting Standards Significant Accounting Policies and Accounting Standards
Significant Accounting Policies
There have been no material changes in our significant accounting policies as described in our Annual Report on Form 10-K for the fiscal year ended January 31, 2024
Concentrations of Risk and Significant Customers
Our financial instruments that are exposed to concentrations of credit risk consist primarily of cash and cash equivalents, debt securities, derivative instruments, and trade and other receivables. Our deposits exceed federally insured limits.
No customer individually accounted for more than 10% of trade and other receivables, net as of April 30, 2024, or January 31, 2024. No customer individually accounted for more than 10% of total revenues during the three months ended April 30, 2024, or 2023.
Other than the United States, no country individually accounted for more than 10% of total revenues during the three months ended April 30, 2024, or 2023.
In order to reduce the risk of disruption of our cloud applications, we have established data centers in various geographic regions. We serve our customers and users from data center facilities operated by third parties, located in North America and Europe. We have internal procedures to restore services in the event of disruption at one of our data center facilities. Even with these procedures for disaster recovery in place, our cloud applications could be significantly interrupted during the implementation of the procedures to restore services.
In addition, we rely upon third-party hosted infrastructure partners globally, including Amazon Web Services (“AWS”) and Google LLC, to serve customers and operate certain aspects of our services. Given this, any disruption of or interference at our hosted infrastructure partners may impact our operations and our business could be adversely impacted.
Recently Issued Accounting Pronouncements
In November 2023, the Financial Accounting Standards Board (“FASB”) issued Accounting Standard Update (“ASU”) No. 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures, which requires disclosure of incremental segment information on an annual and interim basis. This ASU is effective for fiscal years beginning after December 15, 2023, and interim periods within fiscal years beginning after December 15, 2024, with early adoption permitted. The standard requires retrospective application to all prior periods presented in the financial statements. We do not intend to early adopt, and are currently evaluating the impacts of the new standard.
In December 2023, the FASB issued ASU No. 2023-09, Income Taxes (Topic 740): Improvements to Income Disclosures, which requires disclosure of disaggregated income taxes paid, prescribes standard categories for the components of the effective tax rate reconciliation, and modifies other income tax-related disclosures. This ASU is effective for fiscal years beginning after December 15, 2024, with early adoption permitted. The standard allows for adoption on a prospective basis, with a retrospective option. We do not intend to early adopt, and are currently evaluating the impacts of the new standard.
v3.24.1.1.u2
Investments
3 Months Ended
Apr. 30, 2024
Investments, Debt and Equity Securities [Abstract]  
Investments Investments
Debt Securities
As of April 30, 2024, debt securities consisted of the following (in millions):
Amortized CostUnrealized GainsUnrealized LossesAggregate Fair Value
U.S. treasury securities$1,684 $$(6)$1,678 
U.S. agency obligations675 (2)673 
Corporate bonds2,604 (20)2,585 
Commercial paper1,166 1,166 
Total debt securities$6,129 $$(28)$6,102 
Included in Cash and cash equivalents$672 $$$672 
Included in Marketable securities$5,457 $$(28)$5,430 
As of January 31, 2024, debt securities consisted of the following (in millions):
Amortized CostUnrealized GainsUnrealized LossesAggregate Fair Value
U.S. treasury securities$2,072 $$(2)$2,074 
U.S. agency obligations753 (1)754 
Corporate bonds2,496 (5)2,500 
Commercial paper1,232 1,232 
Total debt securities$6,553 $15 $(8)$6,560 
Included in Cash and cash equivalents$759 $$$759 
Included in Marketable securities$5,794 $15 $(8)$5,801 
The fair values of debt securities, by remaining contractual maturity, were as follows (in millions):
April 30, 2024
Due within 1 year$3,346 
Due in 1 year through 5 years2,756 
Total debt securities$6,102 
We classify our debt securities as available-for-sale at the time of purchase and reevaluate such classification as of each balance sheet date. We consider all debt securities as funds available for use in current operations, including those with maturity dates beyond one year, and therefore classify these securities as current assets on the Condensed Consolidated Balance Sheets. Debt securities included in Marketable securities on the Condensed Consolidated Balance Sheets consist of securities with original maturities at the time of purchase greater than three months, and the remaining securities are included in Cash and cash equivalents.
As of April 30, 2024, and January 31, 2024, the fair value of debt securities in an unrealized loss position totaled $4.6 billion and $2.4 billion, respectively, the majority of which had been in a continuous unrealized loss position for less than 12 months. Unrealized losses on debt securities primarily resulted from changes in market interest rates. We do not intend to sell these debt securities and it is not more likely than not that we will be required to sell the debt securities before recovery of their amortized cost bases, which may be at maturity. We did not recognize any credit or non-credit related losses related to our debt securities during the periods presented.
We sold $17 million and $12 million of debt securities during the three months ended April 30, 2024, and 2023, respectively. The realized gains and losses from the sales were immaterial.
Equity Investments
Equity investments consisted of the following (in millions):
Condensed Consolidated Balance Sheets LocationApril 30, 2024January 31, 2024
Money market funds Cash and cash equivalents$873 $1,017 
Non-marketable equity investments measured using the measurement alternative Other assets240 248 
Total equity investments$1,113 $1,265 
Total realized and unrealized gains and losses associated with our equity investments consisted of the following (in millions):
Three Months Ended April 30,
20242023
Net realized gains (losses) recognized on equity investments sold (1)
$$
Net unrealized gains (losses) recognized on equity investments held as of the end of the period(8)(8)
Total net gains (losses) recognized in Other income (expense), net$(8)$(8)
(1)Reflects the difference between the sale proceeds and the carrying value of the equity investments at the beginning of the period.
Non-Marketable Equity Investments Measured Using the Measurement Alternative
Non-marketable equity investments measured using the measurement alternative include investments in privately held companies without readily determinable fair values in which we do not own a controlling interest or exercise significant influence. These investments are recorded at cost and are adjusted for observable transactions for same or similar securities of the same issuer or impairment events. The carrying values for our non-marketable equity investments are summarized below (in millions):
April 30, 2024January 31, 2024
Total initial cost$213 $213 
Cumulative net unrealized gains (losses)27 35 
Carrying value$240 $248 
During the three months ended April 30, 2024, and 2023, we recorded impairment losses on our non-marketable equity investments of $8 million and $3 million, respectively.
Marketable Equity Investments
We may hold marketable equity investments with readily determinable fair values over which we do not own a controlling interest or exercise significant influence. As of April 30, 2024, and January 31, 2024, we did not hold any such investments.
During the three months ended April 30, 2023, we recorded unrealized net losses of $5 million on our marketable equity investment balance held as of the end of the period of $66 million. Additionally, we sold marketable equity investments for proceeds of $10 million with an immaterial corresponding realized gain.
v3.24.1.1.u2
Fair Value Measurements
3 Months Ended
Apr. 30, 2024
Fair Value Disclosures [Abstract]  
Fair Value Measurements Fair Value Measurements
We use a fair value hierarchy that requires that we maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. A financial instrument’s classification within the fair value hierarchy is based upon the lowest level of input that is significant to the fair value measurement. Three levels of inputs may be used to measure fair value:
Level 1 — Observable inputs that reflect quoted prices (unadjusted) for identical assets or liabilities in active markets.
Level 2 — Other inputs that are directly or indirectly observable in the marketplace.
Level 3 — Unobservable inputs that are supported by little or no market activity.
Assets and Liabilities Measured at Fair Value on a Recurring Basis
The following table presents information about our assets and liabilities that are measured at fair value on a recurring basis and their assigned levels within the valuation hierarchy as of April 30, 2024 (in millions):
Level 1Level 2Level 3Total
U.S. treasury securities$1,678 $$$1,678 
U.S. agency obligations673 673 
Corporate bonds2,585 2,585 
Commercial paper1,166 1,166 
Money market funds873 873 
Foreign currency derivative assets64 64 
Total assets$2,551 $4,488 $$7,039 
Foreign currency derivative liabilities$$20 $$20 
Total liabilities$$20 $$20 
The following table presents information about our assets and liabilities that are measured at fair value on a recurring basis and their assigned levels within the valuation hierarchy as of January 31, 2024 (in millions):
Level 1Level 2Level 3Total
U.S. treasury securities$2,074 $$$2,074 
U.S. agency obligations754 754 
Corporate bonds2,500 2,500 
Commercial paper1,232 1,232 
Money market funds1,017 1,017 
Foreign currency derivative assets46 46 
Total assets$3,091 $4,532 $$7,623 
Foreign currency derivative liabilities$$27 $$27 
Total liabilities$$27 $$27 
Non-Marketable Equity Investments Measured at Fair Value on a Non-Recurring Basis
Non-marketable equity investments that have been remeasured due to an observable event or impairment are classified within Level 3 in the fair value hierarchy because we estimate the value based on valuation methods which may include a combination of the observable transaction price at the transaction date and other unobservable inputs including volatility, rights, and obligations of the investments we hold. For further information, see Note 3, Investments.
Fair Value Measurements of Other Financial Instruments
We carry our debt at face value less unamortized debt discount and issuance costs on our Condensed Consolidated Balance Sheets and present the fair value for disclosure purposes only. All of our debt obligations are categorized as Level 2 financial instruments. For further information on the fair values of our debt and the inputs used in the calculations, see Note 11, Debt.
v3.24.1.1.u2
Deferred Costs
3 Months Ended
Apr. 30, 2024
Revenue from Contract with Customer [Abstract]  
Deferred Costs Deferred Costs
Deferred costs, which consist of deferred sales commissions, were $721 million and $741 million as of April 30, 2024, and January 31, 2024, respectively. Amortization expense for the deferred costs was $59 million and $49 million for the three months ended April 30, 2024, and 2023, respectively. There was no impairment loss in relation to the costs capitalized for the periods presented.
Contract Balances and Performance Obligations
Contract Balances
Contract assets and unearned revenue balances were as follows (in millions):
Condensed Consolidated Balance Sheets Location
April 30, 2024January 31, 2024
Contract assets:
Contract assets, current
Trade and other receivables, net$298 $240 
Contract assets, noncurrent
Other assets31 21 
Total contract assets
$329 $261 
Unearned revenue (1):
Unearned revenue, current
Unearned revenue$3,552 $4,057 
Unearned revenue, noncurrent
Unearned revenue, noncurrent61 70 
Total unearned revenue
$3,613 $4,127 
(1)Included in the unearned revenue balance are amounts related to professional services that are subject to cancellation and pro-rated refund rights of $74 million and $76 million as of April 30, 2024, and January 31, 2024, respectively.
Revenues of $1.5 billion and $1.3 billion were recognized during the three months ended April 30, 2024, and 2023, respectively, that were included in the unearned revenue balances as of January 31, 2024, and 2023, respectively.
Transaction Price Allocated to the Remaining Performance Obligations
As of April 30, 2024, approximately $20.7 billion of revenues are expected to be recognized from remaining performance obligations for subscription contracts. We expect to recognize revenues on approximately $6.6 billion and $11.6 billion of these remaining performance obligations over the next 12 and 24 months, respectively, with the balance recognized thereafter. Revenues from remaining performance obligations for professional services contracts as of April 30, 2024, were not material.
v3.24.1.1.u2
Property and Equipment, Net
3 Months Ended
Apr. 30, 2024
Property, Plant and Equipment [Abstract]  
Property and Equipment, Net Property and Equipment, Net
Property and equipment, net consisted of the following (in millions):
April 30, 2024January 31, 2024
Computers, equipment, and software$1,337 $1,387 
Buildings723 726 
Leasehold improvements224 213 
Furniture, fixtures, and transportation equipment101 99 
Land and land improvements81 81 
Property and equipment, gross2,466 2,506 
Less accumulated depreciation and amortization(1,228)(1,272)
Property and equipment, net$1,238 $1,234 
Depreciation expense totaled $56 million and $48 million for the three months ended April 30, 2024, and 2023
v3.24.1.1.u2
Business Combination
3 Months Ended
Apr. 30, 2024
Business Combination and Asset Acquisition [Abstract]  
Business Combination Business Combination
HiredScore Acquisition
On March 29, 2024, we acquired all outstanding stock of HiredScore, Inc. (“HiredScore”), a provider of AI-powered talent orchestration solutions. With HiredScore, Workday provides customers with a comprehensive, transparent, and intelligent talent acquisition and internal mobility offering, helping them better address their ever-evolving people needs. We have included the financial results of HiredScore in our condensed consolidated financial statements from the date of acquisition.
The total acquisition-date fair value of the purchase consideration was $530 million, which was paid in cash. The purchase consideration was preliminarily allocated to the tangible and intangible assets acquired and liabilities assumed based on their estimated fair values as of the acquisition date, with the excess recorded to goodwill. The fair values of assets acquired and liabilities assumed may be subject to change over the measurement period as additional information is received and certain tax matters are finalized. The primary areas that are subject to change include income taxes payable and deferred taxes. The measurement period will end no later than one year from the acquisition date. The preliminary fair values of the assets acquired and liabilities assumed as of the date of acquisition were as follows (in millions):
Cash$11 
Acquisition-related intangible assets135 
Goodwill411 
Other assets
11 
Other liabilities
(38)
Total$530 
The fair values and weighted-average useful lives of the acquired intangible assets by category were as follows (in millions, except years):
Estimated Fair ValuesWeighted-Average Useful Lives (in Years)
Developed technology$111 8
Customer relationships23 14
Trade name
1
Total acquisition-related intangible assets
$135 9
The goodwill recognized was primarily attributable to the assembled workforce and the expected synergies from integrating HiredScore’s technology into our product portfolio. The goodwill is not deductible for income tax purposes.
Separate operating results and pro forma results of operations for HiredScore have not been presented as the effect of this acquisition was not material to our financial results.
v3.24.1.1.u2
Acquisition-Related Intangible Assets, Net
3 Months Ended
Apr. 30, 2024
Goodwill and Intangible Assets Disclosure [Abstract]  
Acquisition-Related Intangible Assets, Net Acquisition-Related Intangible Assets, Net
Acquisition-related intangible assets, net consisted of the following as of April 30, 2024 (in millions):
Gross Carrying Amount
Accumulated Amortization
Net Book Value
Developed technology$429 $(266)$163 
Customer relationships334 (147)187 
Backlog15 (15)
Trade name14 (13)
Total
$792 $(441)$351 
Acquisition-related intangible assets, net consisted of the following as of January 31, 2024 (in millions):
Gross Carrying Amount
Accumulated Amortization
Net Book Value
Developed technology$318 $(256)$62 
Customer relationships311 (140)171 
Backlog15 (15)
Trade name13 (13)
Total
$657 $(424)$233 
Amortization expense related to acquisition-related intangible assets was $17 million and $21 million for the three months ended April 30, 2024, and 2023, respectively.
As of April 30, 2024, the future estimated amortization expense related to acquisition-related intangible assets was as follows (in millions):
Fiscal Period:
Remainder of 2025$59 
202672 
202747 
202843 
202933 
Thereafter97 
Total$351 
v3.24.1.1.u2
Other Assets
3 Months Ended
Apr. 30, 2024
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]  
Other Assets Other Assets
Other assets consisted of the following (in millions):
April 30, 2024January 31, 2024
Non-marketable equity and other investments$240 $248 
Contract assets31 21 
Technology patents and other intangible assets, net25 26 
Derivative assets24 14 
Prepayments for goods and services13 14 
Deposits
Other12 
Total other assets$353 $337 
Technology patents and other intangible assets with estimable useful lives are amortized on a straight-line basis. As of April 30, 2024, the future estimated amortization expense was as follows (in millions):
Fiscal Period:
Remainder of 2025$
2026
2027
2028
2029
Thereafter10 
Total$25 
v3.24.1.1.u2
Derivative Instruments
3 Months Ended
Apr. 30, 2024
Derivative Instruments and Hedging Activities Disclosure [Abstract]  
Derivative Instruments Derivative Instruments
We conduct business on a global basis in multiple foreign currencies, subjecting Workday to foreign currency exchange risk. To mitigate this risk, we utilize derivative hedging contracts as described below. We do not enter into any derivatives for trading or speculative purposes.
Our foreign currency contracts are classified within Level 2 of the fair value hierarchy because the valuation inputs are based on quoted prices and market observable data of similar instruments in active markets, such as currency spot and forward rates.
Cash Flow Hedges
We enter into foreign currency forward contracts to hedge a portion of our forecasted revenue and expense transactions (“cash flow hedges”). We designate these forward contracts as cash flow hedging instruments since the accounting criteria for such designation has been met.
Cash flow hedges are recorded on the Condensed Consolidated Balance Sheets at fair value. Cash flows from the settlement of these forward contracts are classified as operating activities on the Condensed Consolidated Statements of Cash Flows. Gains or losses resulting from changes in the fair value of these hedges are recorded in Accumulated other comprehensive income (loss) (“AOCI”) on the Condensed Consolidated Balance Sheets and are subsequently reclassified to the same line item as the hedged transaction on the Condensed Consolidated Statements of Operations in the same period that the hedged transaction affects earnings. As of April 30, 2024, we estimate that $27 million of net gains recorded in AOCI related to our cash flow hedges will be reclassified into income within the next 12 months.
As of April 30, 2024, and January 31, 2024, the notional values of the cash flow hedges that we held to buy U.S. dollars in exchange for other currencies were $2.7 billion and $2.5 billion, respectively. The notional values of the cash flow hedges that we held to sell U.S. dollars in exchange for other currencies were $393 million and $399 million as of April 30, 2024, and January 31, 2024, respectively. All contracts had maturities of less than 59 months.
Non-Designated Hedges
We also enter into foreign currency forward contracts to hedge a portion of our net outstanding monetary assets and liabilities (“non-designated hedges”). These forward contracts are intended to offset foreign currency gains or losses associated with the underlying monetary assets and liabilities and are recorded on the Condensed Consolidated Balance Sheets at fair value. These forward contracts are not designated as hedging instruments under applicable accounting guidance, and therefore all changes in the fair value of these forward contracts are recorded in Other income (expense), net on the Condensed Consolidated Statements of Operations. Cash flows from the settlement of these forward contracts are classified as operating activities on the Condensed Consolidated Statements of Cash Flows.
As of April 30, 2024, and January 31, 2024, the notional values of the non-designated hedges that we held to buy U.S. dollars in exchange for other currencies were $68 million and $237 million, respectively, and the notional values of the non-designated hedges that we held to sell U.S. dollars in exchange for other currencies were $49 million and $11 million, respectively.
The fair values of outstanding derivative instruments were as follows (in millions):
Condensed Consolidated Balance Sheets LocationApril 30, 2024January 31, 2024
Derivative assets:
Cash flow hedgesPrepaid expenses and other current assets$39 $30 
Cash flow hedgesOther assets24 14 
Non-designated hedgesPrepaid expenses and other current assets
Total derivative assets$64 $46 
Derivative liabilities:
Cash flow hedgesAccrued expenses and other current liabilities$12 $14 
Cash flow hedgesOther liabilities12 
Non-designated hedgesAccrued expenses and other current liabilities
Total derivative liabilities$20 $27 
The effect of cash flow hedges on the Condensed Consolidated Statements of Operations was as follows (in millions):
Three Months Ended April 30,
Condensed Consolidated Statements of Operations Location20242023
TotalGains (losses) related to cash flow hedgesTotalGains (losses) related to cash flow hedges
Revenues$1,990 $$1,684 $16 
Costs and expenses1,926 (2)1,704 (1)
Pre-tax gains (losses) associated with cash flow hedges were as follows (in millions):
Condensed Consolidated Statements of Operations and Statements of Comprehensive Income (Loss) LocationsThree Months Ended April 30,
20242023
Gains (losses) recognized in OCINet change in unrealized gains (losses) on cash flow hedges$30 $
Gains (losses) reclassified from AOCI into income (effective portion)Revenues16 
Gains (losses) reclassified from AOCI into income (effective portion)Costs and expenses(2)(1)
Gains (losses) associated with non-designated hedges were as follows (in millions):
Condensed Consolidated Statements of Operations LocationThree Months Ended April 30,
20242023
Gains (losses) related to non-designated hedgesOther income (expense), net$$
We are subject to netting agreements with all of the counterparties of the foreign exchange contracts, under which we are permitted to net settle transactions of the same currency with a single net amount payable by one party to the other. It is our policy to present the derivatives gross on the Condensed Consolidated Balance Sheets. Our foreign currency forward contracts are not subject to any credit contingent features or collateral requirements. We manage our exposure to counterparty risk by entering into contracts with a diversified group of major financial institutions and by actively monitoring outstanding positions.
As of April 30, 2024, information related to these offsetting arrangements was as follows (in millions):
Gross Amounts of Recognized AssetsGross Amounts Offset on the Condensed Consolidated Balance SheetsNet Amounts of Assets Presented on the Condensed Consolidated Balance SheetsGross Amounts Not Offset on the Condensed Consolidated Balance SheetsNet Assets Exposed
Financial InstrumentsCash Collateral Received
Derivative assets:
Counterparty A$17 $$17 $(2)$$15 
Counterparty B16 16 (6)10 
Counterparty C(2)
Counterparty D24 24 (9)15 
Counterparty E(1)
Counterparty F
Total$64 $$64 $(20)$$44 
Gross Amounts of Recognized LiabilitiesGross Amounts Offset on the Condensed Consolidated Balance SheetsNet Amounts of Liabilities Presented on the Condensed Consolidated Balance SheetsGross Amounts Not Offset on the Condensed Consolidated Balance SheetsNet Liabilities Exposed
Financial InstrumentsCash Collateral Pledged
Derivative liabilities:
Counterparty A$$$$(2)$$
Counterparty B(6)
Counterparty C(2)
Counterparty D(9)
Counterparty E(1)
Counterparty F
Total$20 $$20 $(20)$$
v3.24.1.1.u2
Debt
3 Months Ended
Apr. 30, 2024
Debt Disclosure [Abstract]  
Debt Debt
Outstanding debt consisted of the following (in millions):
April 30, 2024January 31, 2024
2027 Notes$1,000 $1,000 
2029 Notes750 750 
2032 Notes1,250 1,250 
Total principal amount3,000 3,000 
Less: unamortized debt discount and issuance costs(19)(20)
Net carrying amount2,981 2,980 
Debt, noncurrent$2,981 $2,980 
As of April 30, 2024, the future principal payments for the outstanding debt were as follows (in millions):
Fiscal Period:
Remainder of 2025$
2026
2027
20281,000 
2029
Thereafter2,000 
Total principal amount$3,000 
Senior Notes
In April 2022, we issued $3.0 billion aggregate principal amount of senior notes, consisting of $1.0 billion aggregate principal amount of 3.500% notes due April 1, 2027 (“2027 Notes”), $750 million aggregate principal amount of 3.700% notes due April 1, 2029 (“2029 Notes”), and $1.25 billion aggregate principal amount of 3.800% notes due April 1, 2032 (“2032 Notes,” and together with the 2027 Notes and the 2029 Notes, “Senior Notes”). Interest is payable semi-annually in arrears on April 1 and October 1 of each year.
The Senior Notes are unsecured obligations and rank equally with all existing and future unsecured and unsubordinated indebtedness of Workday. We may redeem the Senior Notes in whole or in part at any time or from time to time, at specified redemption dates and prices. In addition, upon the occurrence of certain change of control triggering events, we may be required to repurchase the Senior Notes under specified terms. The indenture governing the Senior Notes also includes covenants (including certain limited covenants restricting our ability to incur certain liens and enter into certain sale and leaseback transactions), events of default, and other customary provisions. As of April 30, 2024, we were in compliance with all covenants associated with the Senior Notes.
We incurred debt discount and issuance costs of approximately $27 million in connection with the Senior Notes offering, which were allocated on a pro rata basis to the 2027 Notes, 2029 Notes, and 2032 Notes. The debt discount and issuance costs are amortized on a straight-line basis, which approximates the effective interest rate method, to interest expense over the contractual term of each arrangement. The effective interest rates on the 2027 Notes, 2029 Notes, and 2032 Notes, which are calculated as the contractual interest rates adjusted for the debt discount and issuance costs, are 3.67%, 3.82%, and 3.90%, respectively.
As of April 30, 2024, and January 31, 2024, the total estimated fair value of the Senior Notes was $2.7 billion and $2.8 billion, respectively. The estimated fair values of the Senior Notes, which we have classified as Level 2 financial instruments, were determined based on quoted bid prices in an over-the-counter market on the last trading day of the reporting period.
Credit Agreement
In April 2022, we entered into a credit agreement (“2022 Credit Agreement”) which provides for a revolving credit facility in an aggregate principal amount of $1.0 billion. As of April 30, 2024, we had no outstanding revolving loans under the 2022 Credit Agreement. The revolving loans under the 2022 Credit Agreement may be borrowed, repaid, and reborrowed until April 6, 2027, at which time all amounts borrowed must be repaid. The revolving loans under the 2022 Credit Agreement will bear interest, at our option, at a base rate plus a margin of 0.000% to 0.500% or a secured overnight financing rate (“SOFR”) plus 10 basis points, plus a margin of 0.750% to 1.500%, with such margin being determined based on our consolidated leverage ratio or debt rating. We are also obligated to pay an ongoing commitment fee on undrawn amounts.
The 2022 Credit Agreement contains customary representations, warranties, and affirmative and negative covenants, including a financial covenant, events of default, and indemnification provisions in favor of the lenders. The negative covenants include restrictions on the incurrence of liens and indebtedness, certain merger transactions, and other matters, all subject to certain exceptions. The financial covenant, based on a quarterly financial test, requires that we do not exceed a maximum leverage ratio of 3.50:1.00, subject to a step-up to 4.50:1.00 at our election for a certain period following an acquisition. As of April 30, 2024 and January 31, 2024, we were in compliance with all covenants included in the 2022 Credit Agreement.
Interest Expense on Debt
The following table sets forth total interest expense recognized related to our debt (in millions):
Three Months Ended April 30,
20242023
Contractual interest expense$28 $28 
Interest cost related to amortization of debt discount and issuance costs
Total interest expense$29 $29 
v3.24.1.1.u2
Leases
3 Months Ended
Apr. 30, 2024
Leases [Abstract]  
Leases Leases
We have entered into operating lease agreements for our office space, data centers, and other property and equipment. Operating lease right-of-use assets were $323 million and $289 million as of April 30, 2024, and January 31, 2024, respectively, and operating lease liabilities were $363 million and $316 million as of April 30, 2024, and January 31, 2024, respectively.
The components of operating lease expense were as follows (in millions):
Three Months Ended April 30,
20242023
Operating lease cost$29 $29 
Short-term lease cost
Variable lease cost10 11 
Total operating lease cost$39 $41 
Supplemental cash flow information related to our operating leases was as follows (in millions):
Three Months Ended April 30,
20242023
Cash paid for operating lease liabilities$23$28
Operating lease right-of-use assets obtained in exchange for new operating lease liabilities6132
Other information related to our operating leases was as follows:
April 30, 2024January 31, 2024
Weighted average remaining lease term (in years)65
Weighted average discount rate3.97 %3.95 %
As of April 30, 2024, maturities of operating lease liabilities were as follows (in millions):
Fiscal Period:
Remainder of 2025$79 
202691 
202772 
202859 
202945 
Thereafter69 
Total lease payments415 
Less imputed interest(52)
Total operating lease liabilities$363 
As of April 30, 2024, we have additional operating leases for data centers and office space that had not yet commenced with total undiscounted lease payments of $41 million. These operating leases will commence in fiscal 2025 and fiscal 2026, with lease terms ranging from approximately two to seven years.
v3.24.1.1.u2
Commitments and Contingencies
3 Months Ended
Apr. 30, 2024
Commitments and Contingencies Disclosure [Abstract]  
Commitments and Contingencies Commitments and Contingencies
Purchase Obligations
Our purchase obligations are primarily related to agreements for third-party hosted infrastructure platforms, data center equipment and software, business technology software and support, and sales and marketing activities. During the three months ended April 30, 2024, there were no material changes outside the ordinary course of business to our non-cancelable purchase obligations disclosed in our Annual Report on Form 10-K for the fiscal year ended January 31, 2024.
Legal Matters
We are a party to various legal proceedings and claims that arise in the ordinary course of business. We make a provision for a liability relating to legal matters when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated. These provisions are reviewed at least quarterly and adjusted to reflect the impacts of negotiations, settlements, rulings, advice of legal counsel, and other information and events pertaining to a particular matter. In our opinion, as of April 30, 2024, there was not at least a reasonable possibility that we had incurred a material loss, or a material loss in excess of a recorded accrual, with respect to such loss contingencies.
v3.24.1.1.u2
Stockholders' Equity
3 Months Ended
Apr. 30, 2024
Equity [Abstract]  
Stockholders' Equity Stockholders’ Equity
Common Stock
As of April 30, 2024, there were 212 million shares of Class A common stock, net of treasury stock, and 53 million shares of Class B common stock outstanding. The rights of the holders of Class A common stock and Class B common stock are identical, except with respect to voting and conversion. Each share of Class A common stock is entitled to one vote per share and each share of Class B common stock is entitled to 10 votes per share. Each share of Class B common stock can be converted into a share of Class A common stock at any time at the option of the holder.
Share Repurchase Programs
In November 2022, our Board of Directors authorized the repurchase of up to $500 million of our outstanding shares of Class A common stock (“2022 Share Repurchase Program”). As of April 30, 2024, we had completed the purchase authorization under this program.
In February 2024, our Board of Directors authorized a new program under which we may repurchase up to an additional $500 million of our outstanding shares of Class A common stock (“2024 Share Repurchase Program”). We may repurchase shares of Class A common stock from time to time through open market purchases, including through the use of trading plans intended to qualify under Rule 10b5-1 under the Exchange Act, in privately negotiated transactions, or by other means, in accordance with applicable securities laws and other restrictions. The timing and total amount of share repurchases under this program will depend upon business, economic, and market conditions, corporate and regulatory requirements, prevailing stock prices, and other considerations. The 2024 Share Repurchase Program has a term of 18 months, may be suspended or discontinued at any time, and does not obligate us to acquire any amount of Class A common stock.
During the three months ended April 30, 2024, we repurchased a total of approximately 0.5 million shares of Class A common stock for approximately $134 million at an average price per share of $267.09. Of the shares repurchased, $2 million were acquired under the 2022 Share Repurchase Program, with the remainder acquired under the 2024 Share Repurchase Program. All repurchases were made in open market transactions. No shares were repurchased during the three months ended April 30, 2023. As of April 30, 2024, we were authorized to repurchase a remaining $369 million of our outstanding shares of Class A common stock under the 2024 Share Repurchase Program.
Employee Equity Plans
In June 2022, our stockholders approved the 2022 Equity Incentive Plan (“2022 Plan”), with a reserve of 30 million shares for issuance. The 2022 Plan serves as the successor to our 2012 Equity Incentive Plan (“2012 Plan” and, together with the 2022 Plan, “Stock Plans”). Awards that are granted on or after the effective date of the 2022 Plan will be granted pursuant to and subject to the terms and provisions of the 2022 Plan. Prior awards granted under the 2012 Plan continue to be subject to the terms and provisions of the 2012 Plan. Shares that are withheld in connection with the net share settlement of RSUs or forfeited are added to the reserves of the 2022 Plan. As of April 30, 2024, we had 17 million shares of Class A common stock available for future grants.
In June 2022, our stockholders approved the Amended and Restated 2012 Employee Stock Purchase Plan (“ESPP”). Under the ESPP, eligible employees are granted options to purchase shares at the lower of 85% of the fair market value of the stock at the time of grant or 85% of the fair market value at the time of exercise. Options to purchase shares are granted twice yearly on or about June 1 and December 1, and are exercisable on or about the succeeding November 30 and May 31, respectively. As of April 30, 2024, 4 million shares of Class A common stock were available for issuance under the ESPP.
Restricted Stock Units
The Stock Plans provide for the issuance of restricted stock units (“RSUs”) to employees and non-employees. RSUs generally vest over four years. RSU activity during the three months ended April 30, 2024, was as follows (in thousands, except per share data): 
Number of Shares Weighted-Average Grant Date Fair Value
Outstanding balance as of January 31, 202415,020 $203.94 
RSUs granted5,535 254.94 
RSUs vested(1,836)195.81 
RSUs forfeited and canceled (1)
(1,210)201.71 
Outstanding balance as of April 30, 202417,509 221.07 
(1)Includes shares withheld in connection with the net share settlement of RSUs.
As of April 30, 2024, there was a total of $3.0 billion in unrecognized compensation cost, adjusted for estimated forfeitures, related to unvested RSUs, which is expected to be recognized over a weighted-average period of approximately three years.
Market-Based Restricted Stock Units
In December 2022, 0.3 million shares of market-based RSUs were granted to Mr. Eschenbach in connection with his appointment as Co-CEO that vest based on appreciation of the price of our Class A common stock over a multi-year period and upon continued service (“PVU Award”). We estimated the fair value of the PVU Award on the grant date using the Monte Carlo simulation model with the following assumptions: (i) expected volatility of 40%, (ii) risk-free interest rate of 4%, and (iii) total performance period of six years. The weighted-average grant date fair value of the PVU Award was $124.80 per share. We recognize expense for the PVU Award over the requisite service period of five years using the accelerated attribution method. Provided that the requisite service is rendered, the total fair value of the PVU Award at the date of grant is recognized as compensation expense even if the market condition is not achieved. However, the number of shares that ultimately vest can vary significantly with the achievement of the specified market criteria.
As of April 30, 2024, there was a total of $16 million in unrecognized compensation cost related to the PVU Award, which is expected to be recognized over approximately four years.
Stock Options
The Stock Plans provide for the issuance of incentive and nonstatutory stock options to employees and non-employees. Stock options issued under the Stock Plans generally are exercisable for periods not to exceed ten years and generally vest over five years.
As of April 30, 2024, there were 0.1 million options outstanding and exercisable with a weighted-average exercise price of $29.18, and an aggregate intrinsic value of $18 million. All stock options were fully vested, with no remaining unrecognized compensation cost.
v3.24.1.1.u2
Contract Balances and Performance Obligations
3 Months Ended
Apr. 30, 2024
Revenue from Contract with Customer [Abstract]  
Contract Balances and Performance Obligations Deferred Costs
Deferred costs, which consist of deferred sales commissions, were $721 million and $741 million as of April 30, 2024, and January 31, 2024, respectively. Amortization expense for the deferred costs was $59 million and $49 million for the three months ended April 30, 2024, and 2023, respectively. There was no impairment loss in relation to the costs capitalized for the periods presented.
Contract Balances and Performance Obligations
Contract Balances
Contract assets and unearned revenue balances were as follows (in millions):
Condensed Consolidated Balance Sheets Location
April 30, 2024January 31, 2024
Contract assets:
Contract assets, current
Trade and other receivables, net$298 $240 
Contract assets, noncurrent
Other assets31 21 
Total contract assets
$329 $261 
Unearned revenue (1):
Unearned revenue, current
Unearned revenue$3,552 $4,057 
Unearned revenue, noncurrent
Unearned revenue, noncurrent61 70 
Total unearned revenue
$3,613 $4,127 
(1)Included in the unearned revenue balance are amounts related to professional services that are subject to cancellation and pro-rated refund rights of $74 million and $76 million as of April 30, 2024, and January 31, 2024, respectively.
Revenues of $1.5 billion and $1.3 billion were recognized during the three months ended April 30, 2024, and 2023, respectively, that were included in the unearned revenue balances as of January 31, 2024, and 2023, respectively.
Transaction Price Allocated to the Remaining Performance Obligations
As of April 30, 2024, approximately $20.7 billion of revenues are expected to be recognized from remaining performance obligations for subscription contracts. We expect to recognize revenues on approximately $6.6 billion and $11.6 billion of these remaining performance obligations over the next 12 and 24 months, respectively, with the balance recognized thereafter. Revenues from remaining performance obligations for professional services contracts as of April 30, 2024, were not material.
v3.24.1.1.u2
Other Income (Expense), Net
3 Months Ended
Apr. 30, 2024
Other Income and Expenses [Abstract]  
Other Income (Expense), Net Other Income (Expense), Net
Other income (expense), net consisted of the following (in millions):
Three Months Ended April 30,
20242023
Interest income$93 $63 
Interest expense (1)
(29)(29)
Other (2)
(5)(7)
Total other income (expense), net$59 $27 
(1)Interest expense primarily includes the contractual interest expense of our debt obligations, and the related non-cash interest expense attributable to amortization of the debt discount and issuance costs. For further information, see Note 11, Debt.
(2)Other primarily includes the net gains (losses) from our equity investments. For further information, see Note 3, Investments.
v3.24.1.1.u2
Income Taxes
3 Months Ended
Apr. 30, 2024
Income Tax Disclosure [Abstract]  
Income Taxes Income Taxes
We reported an income tax provision of $16 million and $7 million for the three months ended April 30, 2024, and 2023, respectively. The income tax provision for the three months ended April 30, 2024, was primarily attributable to earnings in U.S. and profitable foreign jurisdictions, offset by the excess tax benefit from stock-based compensation. The income tax provision for the three months ended April 30, 2023, was primarily attributable to income tax expenses in profitable foreign jurisdictions and an increase in U.S. taxes due to capitalized research and development expenditures.
We are subject to income tax audits in the U.S. and foreign jurisdictions. We record liabilities related to uncertain tax positions and believe that we have provided adequate reserves for income tax uncertainties in all open tax years. Due to our history of tax losses, all years remain open to tax audit.
We periodically evaluate the realizability of our net deferred tax assets based on all available evidence, both positive and negative. The realization of net deferred tax assets is dependent on our ability to generate sufficient future taxable income during periods prior to the expiration of tax attributes to fully utilize these assets. As of April 30, 2024, we continue to maintain valuation allowances related to tax credits in certain state jurisdictions and net operating loss in certain foreign jurisdictions. We will continue to evaluate the need for valuation allowances for our deferred tax assets.
v3.24.1.1.u2
Net Income (Loss) Per Share
3 Months Ended
Apr. 30, 2024
Earnings Per Share [Abstract]  
Net Income (Loss) Per Share Net Income (Loss) Per Share
Basic net income (loss) per share is computed by dividing net income (loss) by the weighted-average number of shares of common stock outstanding during the period, net of treasury stock. Diluted net income (loss) per share is computed by giving effect to all potentially dilutive shares of common stock, including outstanding share-based awards consisting primarily of unvested RSUs and ESPP obligations and outstanding warrants related to the issuance of convertible senior notes. We determine the dilutive effect of outstanding share-based awards and warrants using the treasury stock method.
The net income (loss) per share is allocated based on the contractual participation rights of the Class A common shares and Class B common shares as if the income (loss) for the period had been distributed. As the liquidation and dividend rights are identical, the net income (loss) is allocated on a proportionate basis. The computation of the diluted net income per share of Class A common stock assumes the conversion of our Class B common stock to Class A common stock, while the diluted net income (loss) per share of Class B common stock does not assume the conversion of those shares.
The following table presents the calculation of basic and diluted net income (loss) per share (in millions, except number of shares, which are reflected in thousands, and per share data):
Three Months Ended April 30,
20242023
Class AClass BClass AClass B
Net income (loss) per share, basic:
Numerator:
Net income (loss)$85 $22 $$
Denominator:
Weighted-average shares outstanding, basic211,369 53,075 204,187 54,633 
Net income (loss) per share, basic$0.40 $0.40 $0.00 $0.00 
Net income (loss) per share, diluted:
Numerator:
Net income (loss)$85 $22 $$
Reallocation of net income as a result of conversion of Class B to Class A common stock22 
Reallocation of net income to Class B common stock(1)
Net income (loss) for diluted calculation107 21 
Denominator:
Weighted-average shares outstanding, basic211,369 53,075 204,187 54,633 
Conversion of Class B to Class A common stock53,075 54,633 
Dilutive effect of share-based awards5,854 2,551 
Weighted-average shares outstanding, diluted270,298 53,075 261,371 54,633 
Net income (loss) per share, diluted$0.40 $0.40 $0.00 $0.00 
The computation of diluted net income (loss) per share does not include the effect of the following potentially outstanding weighted-average shares of common stock. The effects of these potentially outstanding shares were not included in the calculation of diluted net income (loss) per share because the effect would have been anti-dilutive (in thousands):
 Three Months Ended April 30,
 20242023
Shares related to outstanding share-based awards72 3,909 
Shares subject to warrants related to the issuance of convertible senior notes2,108 
Total72 6,017 
v3.24.1.1.u2
Geographic Information
3 Months Ended
Apr. 30, 2024
Segment Reporting [Abstract]  
Geographic Information Geographic Information
Revenues
We sell our subscription contracts and related services in two primary geographical markets: to customers located in the United States and to customers located outside of the United States. Revenues by geography are generally based on the address of the customer as specified in our customer subscription agreement. The following table sets forth revenues by geographic area (in millions):
 Three Months Ended April 30,
 20242023
United States$1,493 $1,264 
Other countries497 420 
Total revenues$1,990 $1,684 
Long-Lived Assets
Our long-lived assets are attributed to a country based on the physical location of the assets. We define long-lived assets as property and equipment and operating lease right-of-use assets because many of these assets cannot be readily moved and are relatively illiquid, subjecting them to geographic risk. None of our other assets are subject to significant geographic risk. Aggregate Property and equipment, net and Operating lease right-of-use assets by geographic area was as follows (in millions):
 April 30, 2024January 31, 2024
United States$1,208 $1,199 
Ireland216 213 
Other countries137 111 
Total long-lived assets$1,561 $1,523 
v3.24.1.1.u2
Pay vs Performance Disclosure - USD ($)
$ in Millions
3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Pay vs Performance Disclosure    
Net income (loss) $ 107 $ 0
v3.24.1.1.u2
Insider Trading Arrangements
3 Months Ended
Apr. 30, 2024
Trading Arrangements, by Individual  
Rule 10b5-1 Arrangement Adopted false
Non-Rule 10b5-1 Arrangement Adopted false
Rule 10b5-1 Arrangement Terminated false
Non-Rule 10b5-1 Arrangement Terminated false
v3.24.1.1.u2
Overview and Basis of Presentation (Policies)
3 Months Ended
Apr. 30, 2024
Accounting Policies [Abstract]  
Basis of Presentation
Basis of Presentation
The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the United States (“GAAP”) and applicable rules and regulations of the Securities and Exchange Commission (“SEC”) regarding interim financial reporting. The condensed consolidated financial statements include the results of Workday, Inc. and its wholly-owned subsidiaries. All intercompany balances and transactions have been eliminated. Certain information and note disclosures normally included in the financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations. In the opinion of our management, the information contained herein reflects all adjustments necessary for a fair presentation of Workday’s financial position, results of operations, stockholders’ equity, and cash flows. All such adjustments are of a normal, recurring nature. The results of operations for the three months ended April 30, 2024, shown in this report are not necessarily indicative of the results to be expected for the full fiscal year ending January 31, 2025. The unaudited condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements in our Annual Report on Form 10-K for the fiscal year ended January 31, 2024, filed with the SEC on March 8, 2024.
Certain prior period amounts reported in our unaudited condensed consolidated financial statements and notes thereto have been reclassified to conform to current period presentation.
Use of Estimates
Use of Estimates
The preparation of condensed consolidated financial statements in conformity with GAAP requires us to make certain estimates, judgments, and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities as of the date of the condensed consolidated financial statements, as well as the reported amounts of revenues and expenses during the reporting period. Significant estimates, judgments, and assumptions include, but are not limited to, the identification of distinct performance obligations for revenue recognition, the determination of the period of benefit for deferred commissions, the realizability of deferred tax assets, the measurement of uncertain tax positions, the fair value and useful lives of assets acquired and liabilities assumed through business combinations, and the valuation of non-marketable equity investments. Actual results could differ from those estimates, judgments, and assumptions, and such differences could be material to our condensed consolidated financial statements.
Segment Information
Segment Information
We operate in one operating segment, cloud applications. Operating segments are defined as components of an enterprise where separate financial information is evaluated regularly by the chief operating decision maker (“CODM”) in deciding how to allocate resources and assessing performance. Our CODM, the Chief Executive Officer, allocates resources and assesses performance based upon discrete financial information at the consolidated level.
Concentrations of Risk and Significant Customers
Concentrations of Risk and Significant Customers
Our financial instruments that are exposed to concentrations of credit risk consist primarily of cash and cash equivalents, debt securities, derivative instruments, and trade and other receivables. Our deposits exceed federally insured limits.
In order to reduce the risk of disruption of our cloud applications, we have established data centers in various geographic regions. We serve our customers and users from data center facilities operated by third parties, located in North America and Europe. We have internal procedures to restore services in the event of disruption at one of our data center facilities. Even with these procedures for disaster recovery in place, our cloud applications could be significantly interrupted during the implementation of the procedures to restore services.
In addition, we rely upon third-party hosted infrastructure partners globally, including Amazon Web Services (“AWS”) and Google LLC, to serve customers and operate certain aspects of our services. Given this, any disruption of or interference at our hosted infrastructure partners may impact our operations and our business could be adversely impacted.
Recently Issued Accounting Pronouncements
Recently Issued Accounting Pronouncements
In November 2023, the Financial Accounting Standards Board (“FASB”) issued Accounting Standard Update (“ASU”) No. 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures, which requires disclosure of incremental segment information on an annual and interim basis. This ASU is effective for fiscal years beginning after December 15, 2023, and interim periods within fiscal years beginning after December 15, 2024, with early adoption permitted. The standard requires retrospective application to all prior periods presented in the financial statements. We do not intend to early adopt, and are currently evaluating the impacts of the new standard.
In December 2023, the FASB issued ASU No. 2023-09, Income Taxes (Topic 740): Improvements to Income Disclosures, which requires disclosure of disaggregated income taxes paid, prescribes standard categories for the components of the effective tax rate reconciliation, and modifies other income tax-related disclosures. This ASU is effective for fiscal years beginning after December 15, 2024, with early adoption permitted. The standard allows for adoption on a prospective basis, with a retrospective option. We do not intend to early adopt, and are currently evaluating the impacts of the new standard.
Investments
We classify our debt securities as available-for-sale at the time of purchase and reevaluate such classification as of each balance sheet date. We consider all debt securities as funds available for use in current operations, including those with maturity dates beyond one year, and therefore classify these securities as current assets on the Condensed Consolidated Balance Sheets. Debt securities included in Marketable securities on the Condensed Consolidated Balance Sheets consist of securities with original maturities at the time of purchase greater than three months, and the remaining securities are included in Cash and cash equivalents.
Fair Value Measurements
We use a fair value hierarchy that requires that we maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. A financial instrument’s classification within the fair value hierarchy is based upon the lowest level of input that is significant to the fair value measurement. Three levels of inputs may be used to measure fair value:
Level 1 — Observable inputs that reflect quoted prices (unadjusted) for identical assets or liabilities in active markets.
Level 2 — Other inputs that are directly or indirectly observable in the marketplace.
Level 3 — Unobservable inputs that are supported by little or no market activity.
Derivative Instruments
We conduct business on a global basis in multiple foreign currencies, subjecting Workday to foreign currency exchange risk. To mitigate this risk, we utilize derivative hedging contracts as described below. We do not enter into any derivatives for trading or speculative purposes.
Our foreign currency contracts are classified within Level 2 of the fair value hierarchy because the valuation inputs are based on quoted prices and market observable data of similar instruments in active markets, such as currency spot and forward rates.
Cash Flow Hedges
We enter into foreign currency forward contracts to hedge a portion of our forecasted revenue and expense transactions (“cash flow hedges”). We designate these forward contracts as cash flow hedging instruments since the accounting criteria for such designation has been met.
Cash flow hedges are recorded on the Condensed Consolidated Balance Sheets at fair value. Cash flows from the settlement of these forward contracts are classified as operating activities on the Condensed Consolidated Statements of Cash Flows. Gains or losses resulting from changes in the fair value of these hedges are recorded in Accumulated other comprehensive income (loss) (“AOCI”) on the Condensed Consolidated Balance Sheets and are subsequently reclassified to the same line item as the hedged transaction on the Condensed Consolidated Statements of Operations in the same period that the hedged transaction affects earnings.
We also enter into foreign currency forward contracts to hedge a portion of our net outstanding monetary assets and liabilities (“non-designated hedges”). These forward contracts are intended to offset foreign currency gains or losses associated with the underlying monetary assets and liabilities and are recorded on the Condensed Consolidated Balance Sheets at fair value. These forward contracts are not designated as hedging instruments under applicable accounting guidance, and therefore all changes in the fair value of these forward contracts are recorded in Other income (expense), net on the Condensed Consolidated Statements of Operations. Cash flows from the settlement of these forward contracts are classified as operating activities on the Condensed Consolidated Statements of Cash Flows.
We are subject to netting agreements with all of the counterparties of the foreign exchange contracts, under which we are permitted to net settle transactions of the same currency with a single net amount payable by one party to the other. It is our policy to present the derivatives gross on the Condensed Consolidated Balance Sheets. Our foreign currency forward contracts are not subject to any credit contingent features or collateral requirements. We manage our exposure to counterparty risk by entering into contracts with a diversified group of major financial institutions and by actively monitoring outstanding positions.
Net Income (Loss) Per Share
Basic net income (loss) per share is computed by dividing net income (loss) by the weighted-average number of shares of common stock outstanding during the period, net of treasury stock. Diluted net income (loss) per share is computed by giving effect to all potentially dilutive shares of common stock, including outstanding share-based awards consisting primarily of unvested RSUs and ESPP obligations and outstanding warrants related to the issuance of convertible senior notes. We determine the dilutive effect of outstanding share-based awards and warrants using the treasury stock method.
The net income (loss) per share is allocated based on the contractual participation rights of the Class A common shares and Class B common shares as if the income (loss) for the period had been distributed. As the liquidation and dividend rights are identical, the net income (loss) is allocated on a proportionate basis. The computation of the diluted net income per share of Class A common stock assumes the conversion of our Class B common stock to Class A common stock, while the diluted net income (loss) per share of Class B common stock does not assume the conversion of those shares.
v3.24.1.1.u2
Investments (Tables)
3 Months Ended
Apr. 30, 2024
Investments, Debt and Equity Securities [Abstract]  
Summary of Debt Securities
As of April 30, 2024, debt securities consisted of the following (in millions):
Amortized CostUnrealized GainsUnrealized LossesAggregate Fair Value
U.S. treasury securities$1,684 $$(6)$1,678 
U.S. agency obligations675 (2)673 
Corporate bonds2,604 (20)2,585 
Commercial paper1,166 1,166 
Total debt securities$6,129 $$(28)$6,102 
Included in Cash and cash equivalents$672 $$$672 
Included in Marketable securities$5,457 $$(28)$5,430 
As of January 31, 2024, debt securities consisted of the following (in millions):
Amortized CostUnrealized GainsUnrealized LossesAggregate Fair Value
U.S. treasury securities$2,072 $$(2)$2,074 
U.S. agency obligations753 (1)754 
Corporate bonds2,496 (5)2,500 
Commercial paper1,232 1,232 
Total debt securities$6,553 $15 $(8)$6,560 
Included in Cash and cash equivalents$759 $$$759 
Included in Marketable securities$5,794 $15 $(8)$5,801 
Contractual Maturity of Debt Securities
The fair values of debt securities, by remaining contractual maturity, were as follows (in millions):
April 30, 2024
Due within 1 year$3,346 
Due in 1 year through 5 years2,756 
Total debt securities$6,102 
Equity Investments
Equity investments consisted of the following (in millions):
Condensed Consolidated Balance Sheets LocationApril 30, 2024January 31, 2024
Money market funds Cash and cash equivalents$873 $1,017 
Non-marketable equity investments measured using the measurement alternative Other assets240 248 
Total equity investments$1,113 $1,265 
Realized and Unrealized Gains and Losses With Equity Investments
Total realized and unrealized gains and losses associated with our equity investments consisted of the following (in millions):
Three Months Ended April 30,
20242023
Net realized gains (losses) recognized on equity investments sold (1)
$$
Net unrealized gains (losses) recognized on equity investments held as of the end of the period(8)(8)
Total net gains (losses) recognized in Other income (expense), net$(8)$(8)
(1)Reflects the difference between the sale proceeds and the carrying value of the equity investments at the beginning of the period.
Carrying Values Of Non-marketable Equity Investments The carrying values for our non-marketable equity investments are summarized below (in millions):
April 30, 2024January 31, 2024
Total initial cost$213 $213 
Cumulative net unrealized gains (losses)27 35 
Carrying value$240 $248 
v3.24.1.1.u2
Fair Value Measurements (Tables)
3 Months Ended
Apr. 30, 2024
Fair Value Disclosures [Abstract]  
Information about Assets Measured at Fair Value on a Recurring Basis
The following table presents information about our assets and liabilities that are measured at fair value on a recurring basis and their assigned levels within the valuation hierarchy as of April 30, 2024 (in millions):
Level 1Level 2Level 3Total
U.S. treasury securities$1,678 $$$1,678 
U.S. agency obligations673 673 
Corporate bonds2,585 2,585 
Commercial paper1,166 1,166 
Money market funds873 873 
Foreign currency derivative assets64 64 
Total assets$2,551 $4,488 $$7,039 
Foreign currency derivative liabilities$$20 $$20 
Total liabilities$$20 $$20 
The following table presents information about our assets and liabilities that are measured at fair value on a recurring basis and their assigned levels within the valuation hierarchy as of January 31, 2024 (in millions):
Level 1Level 2Level 3Total
U.S. treasury securities$2,074 $$$2,074 
U.S. agency obligations754 754 
Corporate bonds2,500 2,500 
Commercial paper1,232 1,232 
Money market funds1,017 1,017 
Foreign currency derivative assets46 46 
Total assets$3,091 $4,532 $$7,623 
Foreign currency derivative liabilities$$27 $$27 
Total liabilities$$27 $$27 
v3.24.1.1.u2
Property and Equipment, Net (Tables)
3 Months Ended
Apr. 30, 2024
Property, Plant and Equipment [Abstract]  
Summary of Property and Equipment, Net
Property and equipment, net consisted of the following (in millions):
April 30, 2024January 31, 2024
Computers, equipment, and software$1,337 $1,387 
Buildings723 726 
Leasehold improvements224 213 
Furniture, fixtures, and transportation equipment101 99 
Land and land improvements81 81 
Property and equipment, gross2,466 2,506 
Less accumulated depreciation and amortization(1,228)(1,272)
Property and equipment, net$1,238 $1,234 
v3.24.1.1.u2
Business Combination (Tables)
3 Months Ended
Apr. 30, 2024
Business Combination and Asset Acquisition [Abstract]  
Summary of Preliminary Purchase Consideration Allocation The preliminary fair values of the assets acquired and liabilities assumed as of the date of acquisition were as follows (in millions):
Cash$11 
Acquisition-related intangible assets135 
Goodwill411 
Other assets
11 
Other liabilities
(38)
Total$530 
Schedule of Finite-Lived Intangible Assets Acquired as Part of Business Combination
The fair values and weighted-average useful lives of the acquired intangible assets by category were as follows (in millions, except years):
Estimated Fair ValuesWeighted-Average Useful Lives (in Years)
Developed technology$111 8
Customer relationships23 14
Trade name
1
Total acquisition-related intangible assets
$135 9
v3.24.1.1.u2
Acquisition-Related Intangible Assets, Net (Tables)
3 Months Ended
Apr. 30, 2024
Goodwill and Intangible Assets Disclosure [Abstract]  
Schedule of Acquired Assets
Acquisition-related intangible assets, net consisted of the following as of April 30, 2024 (in millions):
Gross Carrying Amount
Accumulated Amortization
Net Book Value
Developed technology$429 $(266)$163 
Customer relationships334 (147)187 
Backlog15 (15)
Trade name14 (13)
Total
$792 $(441)$351 
Acquisition-related intangible assets, net consisted of the following as of January 31, 2024 (in millions):
Gross Carrying Amount
Accumulated Amortization
Net Book Value
Developed technology$318 $(256)$62 
Customer relationships311 (140)171 
Backlog15 (15)
Trade name13 (13)
Total
$657 $(424)$233 
Schedule of Finite-Lived Intangible Assets, Future Amortization Expense
As of April 30, 2024, the future estimated amortization expense related to acquisition-related intangible assets was as follows (in millions):
Fiscal Period:
Remainder of 2025$59 
202672 
202747 
202843 
202933 
Thereafter97 
Total$351 
As of April 30, 2024, the future estimated amortization expense was as follows (in millions):
Fiscal Period:
Remainder of 2025$
2026
2027
2028
2029
Thereafter10 
Total$25 
v3.24.1.1.u2
Other Assets (Tables)
3 Months Ended
Apr. 30, 2024
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]  
Schedule of Other Assets
Other assets consisted of the following (in millions):
April 30, 2024January 31, 2024
Non-marketable equity and other investments$240 $248 
Contract assets31 21 
Technology patents and other intangible assets, net25 26 
Derivative assets24 14 
Prepayments for goods and services13 14 
Deposits
Other12 
Total other assets$353 $337 
Schedule of Finite-Lived Intangible Assets, Future Amortization Expense
As of April 30, 2024, the future estimated amortization expense related to acquisition-related intangible assets was as follows (in millions):
Fiscal Period:
Remainder of 2025$59 
202672 
202747 
202843 
202933 
Thereafter97 
Total$351 
As of April 30, 2024, the future estimated amortization expense was as follows (in millions):
Fiscal Period:
Remainder of 2025$
2026
2027
2028
2029
Thereafter10 
Total$25 
v3.24.1.1.u2
Derivative Instruments (Tables)
3 Months Ended
Apr. 30, 2024
Derivative Instruments and Hedging Activities Disclosure [Abstract]  
Fair Values of Outstanding Derivative Instruments
The fair values of outstanding derivative instruments were as follows (in millions):
Condensed Consolidated Balance Sheets LocationApril 30, 2024January 31, 2024
Derivative assets:
Cash flow hedgesPrepaid expenses and other current assets$39 $30 
Cash flow hedgesOther assets24 14 
Non-designated hedgesPrepaid expenses and other current assets
Total derivative assets$64 $46 
Derivative liabilities:
Cash flow hedgesAccrued expenses and other current liabilities$12 $14 
Cash flow hedgesOther liabilities12 
Non-designated hedgesAccrued expenses and other current liabilities
Total derivative liabilities$20 $27 
Derivative Instruments Gain (Loss)
The effect of cash flow hedges on the Condensed Consolidated Statements of Operations was as follows (in millions):
Three Months Ended April 30,
Condensed Consolidated Statements of Operations Location20242023
TotalGains (losses) related to cash flow hedgesTotalGains (losses) related to cash flow hedges
Revenues$1,990 $$1,684 $16 
Costs and expenses1,926 (2)1,704 (1)
Pre-tax gains (losses) associated with cash flow hedges were as follows (in millions):
Condensed Consolidated Statements of Operations and Statements of Comprehensive Income (Loss) LocationsThree Months Ended April 30,
20242023
Gains (losses) recognized in OCINet change in unrealized gains (losses) on cash flow hedges$30 $
Gains (losses) reclassified from AOCI into income (effective portion)Revenues16 
Gains (losses) reclassified from AOCI into income (effective portion)Costs and expenses(2)(1)
Gains (losses) associated with non-designated hedges were as follows (in millions):
Condensed Consolidated Statements of Operations LocationThree Months Ended April 30,
20242023
Gains (losses) related to non-designated hedgesOther income (expense), net$$
Offsetting Assets
As of April 30, 2024, information related to these offsetting arrangements was as follows (in millions):
Gross Amounts of Recognized AssetsGross Amounts Offset on the Condensed Consolidated Balance SheetsNet Amounts of Assets Presented on the Condensed Consolidated Balance SheetsGross Amounts Not Offset on the Condensed Consolidated Balance SheetsNet Assets Exposed
Financial InstrumentsCash Collateral Received
Derivative assets:
Counterparty A$17 $$17 $(2)$$15 
Counterparty B16 16 (6)10 
Counterparty C(2)
Counterparty D24 24 (9)15 
Counterparty E(1)
Counterparty F
Total$64 $$64 $(20)$$44 
Offsetting Liabilities
Gross Amounts of Recognized LiabilitiesGross Amounts Offset on the Condensed Consolidated Balance SheetsNet Amounts of Liabilities Presented on the Condensed Consolidated Balance SheetsGross Amounts Not Offset on the Condensed Consolidated Balance SheetsNet Liabilities Exposed
Financial InstrumentsCash Collateral Pledged
Derivative liabilities:
Counterparty A$$$$(2)$$
Counterparty B(6)
Counterparty C(2)
Counterparty D(9)
Counterparty E(1)
Counterparty F
Total$20 $$20 $(20)$$
v3.24.1.1.u2
Debt (Tables)
3 Months Ended
Apr. 30, 2024
Debt Disclosure [Abstract]  
Outstanding Debt
Outstanding debt consisted of the following (in millions):
April 30, 2024January 31, 2024
2027 Notes$1,000 $1,000 
2029 Notes750 750 
2032 Notes1,250 1,250 
Total principal amount3,000 3,000 
Less: unamortized debt discount and issuance costs(19)(20)
Net carrying amount2,981 2,980 
Debt, noncurrent$2,981 $2,980 
Schedule of Maturities of Long-term Debt
As of April 30, 2024, the future principal payments for the outstanding debt were as follows (in millions):
Fiscal Period:
Remainder of 2025$
2026
2027
20281,000 
2029
Thereafter2,000 
Total principal amount$3,000 
Schedule of Interest Expense
The following table sets forth total interest expense recognized related to our debt (in millions):
Three Months Ended April 30,
20242023
Contractual interest expense$28 $28 
Interest cost related to amortization of debt discount and issuance costs
Total interest expense$29 $29 
v3.24.1.1.u2
Leases (Tables)
3 Months Ended
Apr. 30, 2024
Leases [Abstract]  
Components of Lease Expense
The components of operating lease expense were as follows (in millions):
Three Months Ended April 30,
20242023
Operating lease cost$29 $29 
Short-term lease cost
Variable lease cost10 11 
Total operating lease cost$39 $41 
Information Related to Right-of-Use Assets and Lease Liabilities
Supplemental cash flow information related to our operating leases was as follows (in millions):
Three Months Ended April 30,
20242023
Cash paid for operating lease liabilities$23$28
Operating lease right-of-use assets obtained in exchange for new operating lease liabilities6132
Other information related to our operating leases was as follows:
April 30, 2024January 31, 2024
Weighted average remaining lease term (in years)65
Weighted average discount rate3.97 %3.95 %
Maturities of Operating Lease Liabilities
As of April 30, 2024, maturities of operating lease liabilities were as follows (in millions):
Fiscal Period:
Remainder of 2025$79 
202691 
202772 
202859 
202945 
Thereafter69 
Total lease payments415 
Less imputed interest(52)
Total operating lease liabilities$363 
v3.24.1.1.u2
Stockholders' Equity (Tables)
3 Months Ended
Apr. 30, 2024
Equity [Abstract]  
Summary of Information Related to Restricted Stock Units Activity RSU activity during the three months ended April 30, 2024, was as follows (in thousands, except per share data): 
Number of Shares Weighted-Average Grant Date Fair Value
Outstanding balance as of January 31, 202415,020 $203.94 
RSUs granted5,535 254.94 
RSUs vested(1,836)195.81 
RSUs forfeited and canceled (1)
(1,210)201.71 
Outstanding balance as of April 30, 202417,509 221.07 
(1)Includes shares withheld in connection with the net share settlement of RSUs.
v3.24.1.1.u2
Contract Balances and Performance Obligations (Tables)
3 Months Ended
Apr. 30, 2024
Revenue from Contract with Customer [Abstract]  
Contract Assets and Unearned Revenue
Contract assets and unearned revenue balances were as follows (in millions):
Condensed Consolidated Balance Sheets Location
April 30, 2024January 31, 2024
Contract assets:
Contract assets, current
Trade and other receivables, net$298 $240 
Contract assets, noncurrent
Other assets31 21 
Total contract assets
$329 $261 
Unearned revenue (1):
Unearned revenue, current
Unearned revenue$3,552 $4,057 
Unearned revenue, noncurrent
Unearned revenue, noncurrent61 70 
Total unearned revenue
$3,613 $4,127 
(1)Included in the unearned revenue balance are amounts related to professional services that are subject to cancellation and pro-rated refund rights of $74 million and $76 million as of April 30, 2024, and January 31, 2024, respectively.
v3.24.1.1.u2
Other Income (Expense), Net (Tables)
3 Months Ended
Apr. 30, 2024
Other Income and Expenses [Abstract]  
Other Income (Expense), Net
Other income (expense), net consisted of the following (in millions):
Three Months Ended April 30,
20242023
Interest income$93 $63 
Interest expense (1)
(29)(29)
Other (2)
(5)(7)
Total other income (expense), net$59 $27 
(1)Interest expense primarily includes the contractual interest expense of our debt obligations, and the related non-cash interest expense attributable to amortization of the debt discount and issuance costs. For further information, see Note 11, Debt.
(2)Other primarily includes the net gains (losses) from our equity investments. For further information, see Note 3, Investments.
v3.24.1.1.u2
Net Income (Loss) Per Share (Tables)
3 Months Ended
Apr. 30, 2024
Earnings Per Share [Abstract]  
Summary of Calculation of Basic and Diluted Net Income (Loss) Per Share
The following table presents the calculation of basic and diluted net income (loss) per share (in millions, except number of shares, which are reflected in thousands, and per share data):
Three Months Ended April 30,
20242023
Class AClass BClass AClass B
Net income (loss) per share, basic:
Numerator:
Net income (loss)$85 $22 $$
Denominator:
Weighted-average shares outstanding, basic211,369 53,075 204,187 54,633 
Net income (loss) per share, basic$0.40 $0.40 $0.00 $0.00 
Net income (loss) per share, diluted:
Numerator:
Net income (loss)$85 $22 $$
Reallocation of net income as a result of conversion of Class B to Class A common stock22 
Reallocation of net income to Class B common stock(1)
Net income (loss) for diluted calculation107 21 
Denominator:
Weighted-average shares outstanding, basic211,369 53,075 204,187 54,633 
Conversion of Class B to Class A common stock53,075 54,633 
Dilutive effect of share-based awards5,854 2,551 
Weighted-average shares outstanding, diluted270,298 53,075 261,371 54,633 
Net income (loss) per share, diluted$0.40 $0.40 $0.00 $0.00 
Shares Excluded from Diluted Net Income (Loss) Per Share The effects of these potentially outstanding shares were not included in the calculation of diluted net income (loss) per share because the effect would have been anti-dilutive (in thousands):
 Three Months Ended April 30,
 20242023
Shares related to outstanding share-based awards72 3,909 
Shares subject to warrants related to the issuance of convertible senior notes2,108 
Total72 6,017 
v3.24.1.1.u2
Geographic Information (Tables)
3 Months Ended
Apr. 30, 2024
Segment Reporting [Abstract]  
Summary of Revenues by Geographic Area The following table sets forth revenues by geographic area (in millions):
 Three Months Ended April 30,
 20242023
United States$1,493 $1,264 
Other countries497 420 
Total revenues$1,990 $1,684 
Long-lived Assets by Geographic Areas Aggregate Property and equipment, net and Operating lease right-of-use assets by geographic area was as follows (in millions):
 April 30, 2024January 31, 2024
United States$1,208 $1,199 
Ireland216 213 
Other countries137 111 
Total long-lived assets$1,561 $1,523 
v3.24.1.1.u2
Overview and Basis of Presentation (Detail)
3 Months Ended
Apr. 30, 2024
segment
Accounting Policies [Abstract]  
Number of operating segments 1
v3.24.1.1.u2
Investments - Summary of Marketable Securities (Details) - USD ($)
$ in Millions
Apr. 30, 2024
Jan. 31, 2024
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost $ 6,129 $ 6,553
Unrealized Gains 1 15
Unrealized Losses (28) (8)
Aggregate Fair Value 6,102 6,560
Included in Cash and cash equivalents    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 672 759
Unrealized Gains 0 0
Unrealized Losses 0 0
Aggregate Fair Value 672 759
Included in Marketable securities    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 5,457 5,794
Unrealized Gains 1 15
Unrealized Losses (28) (8)
Aggregate Fair Value 5,430 5,801
U.S. treasury securities    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 1,684 2,072
Unrealized Gains 0 4
Unrealized Losses (6) (2)
Aggregate Fair Value 1,678 2,074
U.S. agency obligations    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 675 753
Unrealized Gains 0 2
Unrealized Losses (2) (1)
Aggregate Fair Value 673 754
Corporate bonds    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 2,604 2,496
Unrealized Gains 1 9
Unrealized Losses (20) (5)
Aggregate Fair Value 2,585 2,500
Commercial paper    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 1,166 1,232
Unrealized Gains 0 0
Unrealized Losses 0 0
Aggregate Fair Value $ 1,166 $ 1,232
v3.24.1.1.u2
Investments - Contractual Maturity of Debt Securities (Details) - USD ($)
$ in Millions
Apr. 30, 2024
Jan. 31, 2024
Investments, Debt and Equity Securities [Abstract]    
Due within 1 year $ 3,346  
Due in 1 year through 5 years 2,756  
Aggregate Fair Value $ 6,102 $ 6,560
v3.24.1.1.u2
Investments - Narrative (Details) - USD ($)
$ in Millions
3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Jan. 31, 2024
Debt and Equity Securities, FV-NI [Line Items]      
Fair value of debt securities in an unrealized loss position $ 4,600   $ 2,400
Credit and non-credit losses on debt securities 0 $ 0  
Proceeds of sale of debt securities 17 12  
Impairment loss on non-marketable equity securities $ 8 3  
Equity securities, unrealized loss   5  
Proceeds from sale of available-for-sale securities, equity   10  
Gain on sale of equity securities marketable equity investments   0  
Marketable securities      
Debt and Equity Securities, FV-NI [Line Items]      
Equity securities   $ 66  
v3.24.1.1.u2
Investments - Equity Investments (Details) - USD ($)
$ in Millions
Apr. 30, 2024
Jan. 31, 2024
Schedule of Equity Method Investments [Line Items]    
Non-marketable equity investments measured using the measurement alternative $ 240 $ 248
Equity investments 1,113 1,265
Cash and cash equivalents    
Schedule of Equity Method Investments [Line Items]    
Equity securities 873 1,017
Other assets    
Schedule of Equity Method Investments [Line Items]    
Non-marketable equity investments measured using the measurement alternative $ 240 $ 248
v3.24.1.1.u2
Investments - Equity Investments Realized and Unrealized Gains (Losses) (Details) - USD ($)
$ in Millions
3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Investments, Debt and Equity Securities [Abstract]    
Net realized gains (losses) recognized on equity investments sold $ 0 $ 0
Net unrealized gains (losses) recognized on equity investments held as of the end of the period (8) (8)
Total net gains (losses) recognized in Other income (expense), net $ (8) $ (8)
v3.24.1.1.u2
Investments - Schedule of Non-Marketable Equity Investments (Details) - USD ($)
$ in Millions
Apr. 30, 2024
Jan. 31, 2024
Investments, Debt and Equity Securities [Abstract]    
Total initial cost $ 213 $ 213
Cumulative net unrealized gains (losses) 27 35
Carrying value $ 240 $ 248
v3.24.1.1.u2
Fair Value Measurements - Information about Assets Measured at Fair Value on a Recurring Basis (Details) - USD ($)
$ in Millions
Apr. 30, 2024
Jan. 31, 2024
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Debt securities $ 6,102 $ 6,560
Foreign currency derivative assets 64  
Foreign currency derivative liabilities 20  
U.S. treasury securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Debt securities 1,678 2,074
U.S. agency obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Debt securities 673 754
Corporate bonds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Debt securities 2,585 2,500
Commercial paper    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Debt securities 1,166 1,232
Fair Value, Measurements, Recurring    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Foreign currency derivative assets 64 46
Total assets 7,039 7,623
Foreign currency derivative liabilities 20 27
Total liabilities 20 27
Fair Value, Measurements, Recurring | U.S. treasury securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Debt securities 1,678 2,074
Fair Value, Measurements, Recurring | U.S. agency obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Debt securities 673 754
Fair Value, Measurements, Recurring | Corporate bonds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Debt securities 2,585 2,500
Fair Value, Measurements, Recurring | Commercial paper    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Debt securities 1,166 1,232
Fair Value, Measurements, Recurring | Money market funds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Money market funds 873 1,017
Fair Value, Measurements, Recurring | Level 1    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Foreign currency derivative assets 0 0
Total assets 2,551 3,091
Foreign currency derivative liabilities 0 0
Total liabilities 0 0
Fair Value, Measurements, Recurring | Level 1 | U.S. treasury securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Debt securities 1,678 2,074
Fair Value, Measurements, Recurring | Level 1 | U.S. agency obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Debt securities 0 0
Fair Value, Measurements, Recurring | Level 1 | Corporate bonds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Debt securities 0 0
Fair Value, Measurements, Recurring | Level 1 | Commercial paper    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Debt securities 0 0
Fair Value, Measurements, Recurring | Level 1 | Money market funds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Money market funds 873 1,017
Fair Value, Measurements, Recurring | Level 2    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Foreign currency derivative assets 64 46
Total assets 4,488 4,532
Foreign currency derivative liabilities 20 27
Total liabilities 20 27
Fair Value, Measurements, Recurring | Level 2 | U.S. treasury securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Debt securities 0 0
Fair Value, Measurements, Recurring | Level 2 | U.S. agency obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Debt securities 673 754
Fair Value, Measurements, Recurring | Level 2 | Corporate bonds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Debt securities 2,585 2,500
Fair Value, Measurements, Recurring | Level 2 | Commercial paper    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Debt securities 1,166 1,232
Fair Value, Measurements, Recurring | Level 2 | Money market funds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Money market funds 0 0
Fair Value, Measurements, Recurring | Level 3    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Foreign currency derivative assets 0 0
Total assets 0 0
Foreign currency derivative liabilities 0 0
Total liabilities 0 0
Fair Value, Measurements, Recurring | Level 3 | U.S. treasury securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Debt securities 0 0
Fair Value, Measurements, Recurring | Level 3 | U.S. agency obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Debt securities 0 0
Fair Value, Measurements, Recurring | Level 3 | Corporate bonds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Debt securities 0 0
Fair Value, Measurements, Recurring | Level 3 | Commercial paper    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Debt securities 0 0
Fair Value, Measurements, Recurring | Level 3 | Money market funds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Money market funds $ 0 $ 0
v3.24.1.1.u2
Deferred Costs (Details) - USD ($)
$ in Millions
3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Jan. 31, 2024
Revenue from Contract with Customer [Abstract]      
Deferred sales commission $ 721   $ 741
Amortization of deferred costs 59 $ 49  
Capitalized contract cost, impairment loss $ 0 $ 0  
v3.24.1.1.u2
Property and Equipment, Net - Summary of Property and Equipment (Details) - USD ($)
$ in Millions
Apr. 30, 2024
Jan. 31, 2024
Property, Plant and Equipment [Line Items]    
Property and equipment, gross $ 2,466 $ 2,506
Less accumulated depreciation and amortization (1,228) (1,272)
Property and equipment, net 1,238 1,234
Computers, equipment, and software    
Property, Plant and Equipment [Line Items]    
Property and equipment, gross 1,337 1,387
Buildings    
Property, Plant and Equipment [Line Items]    
Property and equipment, gross 723 726
Leasehold improvements    
Property, Plant and Equipment [Line Items]    
Property and equipment, gross 224 213
Furniture, fixtures, and transportation equipment    
Property, Plant and Equipment [Line Items]    
Property and equipment, gross 101 99
Land and land improvements    
Property, Plant and Equipment [Line Items]    
Property and equipment, gross $ 81 $ 81
v3.24.1.1.u2
Property and Equipment, Net - Narrative (Details) - USD ($)
$ in Millions
3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Property, Plant and Equipment [Abstract]    
Depreciation expense $ 56 $ 48
v3.24.1.1.u2
Business Combination - Narrative (Details)
$ in Millions
Mar. 29, 2024
USD ($)
HiredScore  
Business Acquisition [Line Items]  
Consideration paid for acquisition $ 530
v3.24.1.1.u2
Business Combination - Summary of Preliminary Purchase Consideration Allocation (Details) - USD ($)
$ in Millions
Apr. 30, 2024
Mar. 29, 2024
Jan. 31, 2024
Business Acquisition [Line Items]      
Goodwill $ 3,257   $ 2,846
HiredScore      
Business Acquisition [Line Items]      
Cash   $ 11  
Acquisition-related intangible assets   135  
Goodwill   411  
Other assets   11  
Other liabilities   (38)  
Total   $ 530  
v3.24.1.1.u2
Business Combination - Schedule of Finite-Lived Intangible Assets Acquired as Part of Business Combination (Details) - HiredScore
$ in Millions
Mar. 29, 2024
USD ($)
Business Acquisition [Line Items]  
Estimated Fair Values $ 135
Weighted-Average Useful Lives (in Years) 9 years
Developed technology  
Business Acquisition [Line Items]  
Estimated Fair Values $ 111
Weighted-Average Useful Lives (in Years) 8 years
Customer relationships  
Business Acquisition [Line Items]  
Estimated Fair Values $ 23
Weighted-Average Useful Lives (in Years) 14 years
Trade name  
Business Acquisition [Line Items]  
Estimated Fair Values $ 1
Weighted-Average Useful Lives (in Years) 1 year
v3.24.1.1.u2
Acquisition-Related Intangible Assets, Net - Schedule of Acquired Assets (Detail) - USD ($)
$ in Millions
3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Jan. 31, 2024
Acquisition-related intangible assets      
Finite-Lived Intangible Assets [Line Items]      
Gross Carrying Amount $ 792   $ 657
Accumulated Amortization (441)   (424)
Net Book Value 351   233
Amortization of intangible assets 17 $ 21  
Developed technology      
Finite-Lived Intangible Assets [Line Items]      
Gross Carrying Amount 429   318
Accumulated Amortization (266)   (256)
Net Book Value 163   62
Customer relationships      
Finite-Lived Intangible Assets [Line Items]      
Gross Carrying Amount 334   311
Accumulated Amortization (147)   (140)
Net Book Value 187   171
Backlog      
Finite-Lived Intangible Assets [Line Items]      
Gross Carrying Amount 15   15
Accumulated Amortization (15)   (15)
Net Book Value 0   0
Trade name      
Finite-Lived Intangible Assets [Line Items]      
Gross Carrying Amount 14   13
Accumulated Amortization (13)   (13)
Net Book Value $ 1   $ 0
v3.24.1.1.u2
Acquisition-Related Intangible Assets, Net - Schedule of Future Amortization Expense (Detail) - Acquisition-related intangible assets - USD ($)
$ in Millions
Apr. 30, 2024
Jan. 31, 2024
Finite-Lived Intangible Assets [Line Items]    
Remainder of 2025 $ 59  
2026 72  
2027 47  
2028 43  
2029 33  
Thereafter 97  
Net Book Value $ 351 $ 233
v3.24.1.1.u2
Other Assets - Schedule of Other Assets (Details) - USD ($)
$ in Millions
Apr. 30, 2024
Jan. 31, 2024
Other Assets [Line Items]    
Non-marketable equity and other investments $ 240 $ 248
Contract assets 31 21
Derivative assets 24 14
Prepayments for goods and services 13 14
Deposits 8 8
Other 12 6
Total other assets 353 337
Patented Technology and Other Intangible Assets, Net    
Other Assets [Line Items]    
Technology patents and other intangible assets, net $ 25 $ 26
v3.24.1.1.u2
Other Assets - Summary of Future Estimated Amortization Expense Related to Acquired Land Leasehold Interest and Technology Patents (Details) - Patented Technology and Other Intangible Assets, Net - USD ($)
$ in Millions
Apr. 30, 2024
Jan. 31, 2024
Finite-Lived Intangible Assets [Line Items]    
Remainder of 2025 $ 3  
2026 3  
2027 3  
2028 3  
2029 3  
Thereafter 10  
Net Book Value $ 25 $ 26
v3.24.1.1.u2
Derivative Instruments - Narrative (Details) - USD ($)
$ in Millions
Apr. 30, 2024
Jan. 31, 2024
Derivative [Line Items]    
Net gains on cash flow hedges estimated to be reclassified into income within the next 12 months $ 27  
Non-designated hedges | Long    
Derivative [Line Items]    
Derivative, notional amount 68 $ 237
Non-designated hedges | Short    
Derivative [Line Items]    
Derivative, notional amount 49 11
Cash flow hedges | Cash flow hedges | Long    
Derivative [Line Items]    
Derivative, notional amount 2,700 2,500
Cash flow hedges | Cash flow hedges | Short    
Derivative [Line Items]    
Derivative, notional amount $ 393 $ 399
Cash flow hedges | Cash flow hedges | Maximum    
Derivative [Line Items]    
Derivative, remaining maturity (in months) 59 months  
v3.24.1.1.u2
Derivative Instruments - Fair Values of Outstanding Derivative Instruments (Details) - USD ($)
$ in Millions
Apr. 30, 2024
Jan. 31, 2024
Derivatives, Fair Value [Line Items]    
Derivative assets: $ 64 $ 46
Derivative liabilities: 20 27
Non-designated hedges | Prepaid expenses and other current assets    
Derivatives, Fair Value [Line Items]    
Derivative assets: 1 2
Non-designated hedges | Accrued expenses and other current liabilities    
Derivatives, Fair Value [Line Items]    
Derivative liabilities: 1 1
Cash flow hedges | Cash flow hedges | Prepaid expenses and other current assets    
Derivatives, Fair Value [Line Items]    
Derivative assets: 39 30
Cash flow hedges | Cash flow hedges | Other assets    
Derivatives, Fair Value [Line Items]    
Derivative assets: 24 14
Cash flow hedges | Cash flow hedges | Accrued expenses and other current liabilities    
Derivatives, Fair Value [Line Items]    
Derivative liabilities: 12 14
Cash flow hedges | Cash flow hedges | Other liabilities    
Derivatives, Fair Value [Line Items]    
Derivative liabilities: $ 7 $ 12
v3.24.1.1.u2
Derivative Instruments - Effect of Cash Flow Hedges on Income Statement (Details) - USD ($)
$ in Millions
3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Derivative Instruments, Gain (Loss) [Line Items]    
Revenues $ 1,990 $ 1,684
Costs and expenses 1,926 1,704
Revenues    
Derivative Instruments, Gain (Loss) [Line Items]    
Gains (losses) related to cash flow hedges 8 16
Costs and expenses    
Derivative Instruments, Gain (Loss) [Line Items]    
Gains (losses) related to cash flow hedges $ (2) $ (1)
v3.24.1.1.u2
Derivative Instruments - Pre-tax Gains (Losses) Associated with Cash Flow Hedges (Details) - USD ($)
$ in Millions
3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Derivative Instruments, Gain (Loss) [Line Items]    
Gains (losses) recognized in OCI $ 30 $ 1
Revenues    
Derivative Instruments, Gain (Loss) [Line Items]    
Gains (losses) reclassified from AOCI into income (effective portion) 8 16
Costs and expenses    
Derivative Instruments, Gain (Loss) [Line Items]    
Gains (losses) reclassified from AOCI into income (effective portion) (2) (1)
Other income (expense), net    
Derivative Instruments, Gain (Loss) [Line Items]    
Gains (losses) related to non-designated hedges $ 1 $ 2
v3.24.1.1.u2
Derivative Instruments - Offsetting Assets (Details) - USD ($)
$ in Millions
Apr. 30, 2024
Jan. 31, 2024
Offsetting Assets [Line Items]    
Gross Amounts of Recognized Assets $ 64 $ 46
Gross Amounts Offset on the Condensed Consolidated Balance Sheets 0  
Net Amounts of Assets Presented on the Condensed Consolidated Balance Sheets 64  
Gross Amounts Not Offset on the Condensed Consolidated Balance Sheets, Financial Instruments (20)  
Gross Amounts Not Offset on the Condensed Consolidated Balance Sheets, Cash Collateral Received 0  
Net Assets Exposed 44  
Counterparty A    
Offsetting Assets [Line Items]    
Gross Amounts of Recognized Assets 17  
Gross Amounts Offset on the Condensed Consolidated Balance Sheets 0  
Net Amounts of Assets Presented on the Condensed Consolidated Balance Sheets 17  
Gross Amounts Not Offset on the Condensed Consolidated Balance Sheets, Financial Instruments (2)  
Gross Amounts Not Offset on the Condensed Consolidated Balance Sheets, Cash Collateral Received 0  
Net Assets Exposed 15  
Counterparty B    
Offsetting Assets [Line Items]    
Gross Amounts of Recognized Assets 16  
Gross Amounts Offset on the Condensed Consolidated Balance Sheets 0  
Net Amounts of Assets Presented on the Condensed Consolidated Balance Sheets 16  
Gross Amounts Not Offset on the Condensed Consolidated Balance Sheets, Financial Instruments (6)  
Gross Amounts Not Offset on the Condensed Consolidated Balance Sheets, Cash Collateral Received 0  
Net Assets Exposed 10  
Counterparty C    
Offsetting Assets [Line Items]    
Gross Amounts of Recognized Assets 3  
Gross Amounts Offset on the Condensed Consolidated Balance Sheets 0  
Net Amounts of Assets Presented on the Condensed Consolidated Balance Sheets 3  
Gross Amounts Not Offset on the Condensed Consolidated Balance Sheets, Financial Instruments (2)  
Gross Amounts Not Offset on the Condensed Consolidated Balance Sheets, Cash Collateral Received 0  
Net Assets Exposed 1  
Counterparty D    
Offsetting Assets [Line Items]    
Gross Amounts of Recognized Assets 24  
Gross Amounts Offset on the Condensed Consolidated Balance Sheets 0  
Net Amounts of Assets Presented on the Condensed Consolidated Balance Sheets 24  
Gross Amounts Not Offset on the Condensed Consolidated Balance Sheets, Financial Instruments (9)  
Gross Amounts Not Offset on the Condensed Consolidated Balance Sheets, Cash Collateral Received 0  
Net Assets Exposed 15  
Counterparty E    
Offsetting Assets [Line Items]    
Gross Amounts of Recognized Assets 3  
Gross Amounts Offset on the Condensed Consolidated Balance Sheets 0  
Net Amounts of Assets Presented on the Condensed Consolidated Balance Sheets 3  
Gross Amounts Not Offset on the Condensed Consolidated Balance Sheets, Financial Instruments (1)  
Gross Amounts Not Offset on the Condensed Consolidated Balance Sheets, Cash Collateral Received 0  
Net Assets Exposed 2  
Counterparty F    
Offsetting Assets [Line Items]    
Gross Amounts of Recognized Assets 1  
Gross Amounts Offset on the Condensed Consolidated Balance Sheets 0  
Net Amounts of Assets Presented on the Condensed Consolidated Balance Sheets 1  
Gross Amounts Not Offset on the Condensed Consolidated Balance Sheets, Financial Instruments 0  
Gross Amounts Not Offset on the Condensed Consolidated Balance Sheets, Cash Collateral Received 0  
Net Assets Exposed $ 1  
v3.24.1.1.u2
Derivative Instruments - Offsetting Liabilities (Details) - USD ($)
$ in Millions
Apr. 30, 2024
Jan. 31, 2024
Offsetting Liabilities [Line Items]    
Gross Amounts of Recognized Liabilities $ 20 $ 27
Gross Amounts Offset on the Condensed Consolidated Balance Sheets 0  
Net Amounts of Liabilities Presented on the Condensed Consolidated Balance Sheets 20  
Gross Amounts Not Offset on the Condensed Consolidated Balance Sheets, Financial Instruments (20)  
Gross Amounts Not Offset on the Condensed Consolidated Balance Sheets, Cash Collateral Pledged 0  
Net Liabilities Exposed 0  
Counterparty A    
Offsetting Liabilities [Line Items]    
Gross Amounts of Recognized Liabilities 2  
Gross Amounts Offset on the Condensed Consolidated Balance Sheets 0  
Net Amounts of Liabilities Presented on the Condensed Consolidated Balance Sheets 2  
Gross Amounts Not Offset on the Condensed Consolidated Balance Sheets, Financial Instruments (2)  
Gross Amounts Not Offset on the Condensed Consolidated Balance Sheets, Cash Collateral Pledged 0  
Net Liabilities Exposed 0  
Counterparty B    
Offsetting Liabilities [Line Items]    
Gross Amounts of Recognized Liabilities 6  
Gross Amounts Offset on the Condensed Consolidated Balance Sheets 0  
Net Amounts of Liabilities Presented on the Condensed Consolidated Balance Sheets 6  
Gross Amounts Not Offset on the Condensed Consolidated Balance Sheets, Financial Instruments (6)  
Gross Amounts Not Offset on the Condensed Consolidated Balance Sheets, Cash Collateral Pledged 0  
Net Liabilities Exposed 0  
Counterparty C    
Offsetting Liabilities [Line Items]    
Gross Amounts of Recognized Liabilities 2  
Gross Amounts Offset on the Condensed Consolidated Balance Sheets 0  
Net Amounts of Liabilities Presented on the Condensed Consolidated Balance Sheets 2  
Gross Amounts Not Offset on the Condensed Consolidated Balance Sheets, Financial Instruments (2)  
Gross Amounts Not Offset on the Condensed Consolidated Balance Sheets, Cash Collateral Pledged 0  
Net Liabilities Exposed 0  
Counterparty D    
Offsetting Liabilities [Line Items]    
Gross Amounts of Recognized Liabilities 9  
Gross Amounts Offset on the Condensed Consolidated Balance Sheets 0  
Net Amounts of Liabilities Presented on the Condensed Consolidated Balance Sheets 9  
Gross Amounts Not Offset on the Condensed Consolidated Balance Sheets, Financial Instruments (9)  
Gross Amounts Not Offset on the Condensed Consolidated Balance Sheets, Cash Collateral Pledged 0  
Net Liabilities Exposed 0  
Counterparty E    
Offsetting Liabilities [Line Items]    
Gross Amounts of Recognized Liabilities 1  
Gross Amounts Offset on the Condensed Consolidated Balance Sheets 0  
Net Amounts of Liabilities Presented on the Condensed Consolidated Balance Sheets 1  
Gross Amounts Not Offset on the Condensed Consolidated Balance Sheets, Financial Instruments (1)  
Gross Amounts Not Offset on the Condensed Consolidated Balance Sheets, Cash Collateral Pledged 0  
Net Liabilities Exposed 0  
Counterparty F    
Offsetting Liabilities [Line Items]    
Gross Amounts of Recognized Liabilities 0  
Gross Amounts Offset on the Condensed Consolidated Balance Sheets 0  
Net Amounts of Liabilities Presented on the Condensed Consolidated Balance Sheets 0  
Gross Amounts Not Offset on the Condensed Consolidated Balance Sheets, Financial Instruments 0  
Gross Amounts Not Offset on the Condensed Consolidated Balance Sheets, Cash Collateral Pledged 0  
Net Liabilities Exposed $ 0  
v3.24.1.1.u2
Debt - Outstanding Debt (Details) - USD ($)
$ in Millions
Apr. 30, 2024
Jan. 31, 2024
Debt Instrument [Line Items]    
Long-term debt, gross $ 3,000 $ 3,000
Less: unamortized debt discount and issuance costs (19) (20)
Net carrying amount 2,981 2,980
Debt, noncurrent 2,981 2,980
2027 Notes    
Debt Instrument [Line Items]    
Long-term debt, gross 1,000 1,000
2029 Notes    
Debt Instrument [Line Items]    
Long-term debt, gross 750 750
2032 Notes    
Debt Instrument [Line Items]    
Long-term debt, gross $ 1,250 $ 1,250
v3.24.1.1.u2
Debt - Schedule of Maturities of Long-term Debt (Details) - USD ($)
$ in Millions
Apr. 30, 2024
Jan. 31, 2024
Debt Disclosure [Abstract]    
Remainder of 2025 $ 0  
2026 0  
2027 0  
2028 1,000  
2029 0  
Thereafter 2,000  
Total principal amount $ 3,000 $ 3,000
v3.24.1.1.u2
Debt - Senior Notes and Credit Agreement (Details) - USD ($)
3 Months Ended
Apr. 30, 2024
Jan. 31, 2024
Apr. 30, 2022
Debt Instrument [Line Items]      
Debt discount and issuance costs $ 19,000,000 $ 20,000,000  
Senior Notes      
Debt Instrument [Line Items]      
Principal     $ 3,000,000,000
Debt discount and issuance costs     27,000,000
Fair value of Senior Notes $ 2,700,000,000 $ 2,800,000,000  
2027 Notes | Senior Notes      
Debt Instrument [Line Items]      
Principal     $ 1,000,000,000
Contractual interest rate     3.50%
Effective interest rate 3.67%    
2029 Notes | Senior Notes      
Debt Instrument [Line Items]      
Principal     $ 750,000,000
Contractual interest rate     3.70%
Effective interest rate 3.82%    
2032 Notes | Senior Notes      
Debt Instrument [Line Items]      
Principal     $ 1,250,000,000
Contractual interest rate     3.80%
Effective interest rate 3.90%    
2022 Credit Agreement      
Debt Instrument [Line Items]      
Debt instrument, maximum leverage ratio 3.50    
Debt instrument, maximum leverage ratio step up 4.50    
2022 Credit Agreement | Revolving Credit Facility      
Debt Instrument [Line Items]      
Maximum borrowing capacity     $ 1,000,000,000
Long-term line of credit $ 0    
Base Rate | Minimum | 2022 Credit Agreement      
Debt Instrument [Line Items]      
Basis spread on variable rate 0.00%    
Base Rate | Maximum | 2022 Credit Agreement      
Debt Instrument [Line Items]      
Basis spread on variable rate 0.50%    
Secured Overnight Financing Rate (SOFR) Overnight Index Swap Rate | 2022 Credit Agreement      
Debt Instrument [Line Items]      
Basis spread on variable rate 0.10%    
Secured Overnight Financing Rate (SOFR) Overnight Index Swap Rate | Minimum | 2022 Credit Agreement      
Debt Instrument [Line Items]      
Basis spread on variable rate 0.75%    
Secured Overnight Financing Rate (SOFR) Overnight Index Swap Rate | Maximum | 2022 Credit Agreement      
Debt Instrument [Line Items]      
Basis spread on variable rate 1.50%    
v3.24.1.1.u2
Debt - Schedule of Interest Expense (Details) - USD ($)
$ in Millions
3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Debt Disclosure [Abstract]    
Contractual interest expense $ 28 $ 28
Interest cost related to amortization of debt discount and issuance costs 1 1
Total interest expense $ 29 $ 29
v3.24.1.1.u2
Leases - Narrative (Details) - USD ($)
$ in Millions
Apr. 30, 2024
Jan. 31, 2024
Lessee, Lease, Description [Line Items]    
Operating lease right-of-use assets $ 323 $ 289
Operating lease liabilities 363 $ 316
Operating lease, lease not yet commenced, payment $ 41  
Minimum    
Lessee, Lease, Description [Line Items]    
Operating lease, lease not yet commenced, term (years) 2 years  
Maximum    
Lessee, Lease, Description [Line Items]    
Operating lease, lease not yet commenced, term (years) 7 years  
v3.24.1.1.u2
Leases - Components of Lease Expense (Details) - USD ($)
$ in Millions
3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Leases [Abstract]    
Operating lease cost $ 29 $ 29
Short-term lease cost 0 1
Variable lease cost 10 11
Total operating lease cost $ 39 $ 41
v3.24.1.1.u2
Leases - Information Related to Our Right-of-Use Assets and Lease Liabilities (Details) - USD ($)
$ in Millions
3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Jan. 31, 2024
Leases [Abstract]      
Cash paid for operating lease liabilities $ 23 $ 28  
Operating lease right-of-use assets obtained in exchange for new operating lease liabilities $ 61 $ 32  
Weighted average remaining lease term (in years) 6 years   5 years
Weighted average discount rate 3.97%   3.95%
v3.24.1.1.u2
Leases - Maturities of Operating Lease Liabilities (Details) - USD ($)
$ in Millions
Apr. 30, 2024
Jan. 31, 2024
Lessee, Operating Lease, Liability, Payment, Due [Abstract]    
Remainder of 2025 $ 79  
2026 91  
2027 72  
2028 59  
2029 45  
Thereafter 69  
Total lease payments 415  
Less imputed interest (52)  
Total operating lease liabilities $ 363 $ 316
v3.24.1.1.u2
Stockholders' Equity - Narrative (Details)
$ / shares in Units, shares in Thousands, $ in Millions
1 Months Ended 3 Months Ended
Feb. 29, 2024
USD ($)
Dec. 31, 2022
$ / shares
shares
Apr. 30, 2024
USD ($)
vote
$ / shares
shares
Apr. 30, 2023
shares
Nov. 30, 2022
USD ($)
Jun. 30, 2022
shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Authorized remaining amount to be purchased | $     $ 369      
Options outstanding (in shares) | shares     100      
Exercisable (in shares) | shares     100      
Options outstanding, weighted-average exercise price (in dollars per share) | $ / shares     $ 29.18      
Exercisable, weighted-average exercise price (in dollars per share) | $ / shares     $ 29.18      
Options outstanding, aggregate intrinsic value | $     $ 18      
Exercisable, aggregate intrinsic value | $     18      
Unrecognized compensation cost | $     $ 0      
Common stock:            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Treasury stock repurchased (in shares) | shares     502 0    
Common stock repurchases under share repurchase program | $     $ 134      
Treasury stock, average price per share (in dollars per share) | $ / shares     $ 267.09      
2022 Share Repurchase Program            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Authorized repurchase amount | $         $ 500  
2022 Share Repurchase Program | Common stock:            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Common stock repurchases under share repurchase program | $     $ 2      
2024 Share Repurchase Program            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Authorized repurchase amount | $ $ 500          
Term of contract (in months) 18 months          
2022 Equity Incentive Plan            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Reserved for future issuance (in shares) | shares           30,000
Common stock available for future grants (in shares) | shares     17,000      
Employee Stock Purchase Plan            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Common stock available for future grants (in shares) | shares     4,000      
Employee Stock            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Percentage of fair market value of stock at which employees are granted shares     85.00%      
Restricted Stock Units            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Period of vesting (in years)     4 years      
Unrecognized compensation cost, other than options | $     $ 3,000      
Unrecognized compensation cost recognized over weighted-average period (in years)     3 years      
RSUs granted (in shares) | shares     5,535      
Weighted average grant date fair value (in dollars per share) | $ / shares     $ 254.94      
Market-Based Restricted Stock Units            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Unrecognized compensation cost, other than options | $     $ 16      
Unrecognized compensation cost recognized over weighted-average period (in years)     4 years      
Expected volatility   40.00%        
Risk-free interest rate   4.00%        
Expected term (in years)   6 years        
Weighted average grant date fair value (in dollars per share) | $ / shares   $ 124.80        
Requisite service period (in years)   5 years        
Market-Based Restricted Stock Units | Co-CEO            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
RSUs granted (in shares) | shares   300        
Stock Options            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Period of vesting (in years)     5 years      
Period of which options become exercisable (in years)     10 years      
Class A            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Common stock, outstanding (in shares) | shares     212,000      
Common stock, votes per share | vote     1      
Class B            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Common stock, outstanding (in shares) | shares     53,000      
Common stock, votes per share | vote     10      
v3.24.1.1.u2
Stockholders' Equity - Restricted Stock Units Activity (Details) - Restricted Stock Units
shares in Thousands
3 Months Ended
Apr. 30, 2024
$ / shares
shares
Number of Shares  
Outstanding balance, beginning (in shares) | shares 15,020
RSUs granted (in shares) | shares 5,535
RSUs vested (in shares) | shares (1,836)
RSUs forfeited (in shares) | shares (1,210)
Outstanding balance, ending (in shares) | shares 17,509
Weighted-Average Grant Date Fair Value  
Outstanding balance, beginning (in dollars per share) | $ / shares $ 203.94
RSUs granted (in dollars per share) | $ / shares 254.94
RSUs vested (in dollars per share) | $ / shares 195.81
RSUs forfeited (in dollars per share) | $ / shares 201.71
Outstanding balance, ending (in dollars per share) | $ / shares $ 221.07
v3.24.1.1.u2
Contract Balances and Performance Obligations - Contract Assets and Unearned Revenue (Details) - USD ($)
$ in Millions
Apr. 30, 2024
Jan. 31, 2024
Contract assets:    
Contract assets, current $ 298 $ 240
Contract assets, noncurrent 31 21
Total contract assets 329 261
Unearned revenue    
Unearned revenue, current 3,552 4,057
Unearned revenue, noncurrent 61 70
Total unearned revenue 3,613 4,127
Professional Services, Subject To Cancellation And Pro-Rated Refund Rights    
Unearned revenue    
Total unearned revenue $ 74 $ 76
v3.24.1.1.u2
Contract Balances and Performance Obligations - Narrative (Details) - USD ($)
$ in Billions
3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]    
Subscription revenue recognized that was included in total unearned revenue balance at beginning of period $ 1.5 $ 1.3
Subscription services    
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]    
Revenue is expected to be recognized from remaining performance obligations for subscription contracts 20.7  
Subscription services | Minimum | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2024-05-01    
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]    
Revenue is expected to be recognized from remaining performance obligations for subscription contracts $ 6.6  
Recognition period (in months) 12 months  
Subscription services | Maximum | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2024-05-01    
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]    
Revenue is expected to be recognized from remaining performance obligations for subscription contracts $ 11.6  
Recognition period (in months) 24 months  
v3.24.1.1.u2
Other Income (Expense), Net (Details) - USD ($)
$ in Millions
3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Other Income and Expenses [Abstract]    
Interest income $ 93 $ 63
Interest expense (29) (29)
Other (5) (7)
Total other income (expense), net $ 59 $ 27
v3.24.1.1.u2
Income Taxes (Details) - USD ($)
$ in Millions
3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Income Tax Disclosure [Abstract]    
Income tax provision $ 16 $ 7
v3.24.1.1.u2
Net Income (Loss) Per Share - Summary of Calculation of Basic and Diluted Net Income (Loss) Per Share (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Millions
3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Numerator:    
Net income (loss) $ 107 $ 0
Denominator:    
Weighted-average shares outstanding, basic (in shares) 264,444 258,820
Weighted-average shares outstanding, diluted (in shares) 270,298 261,371
Net income (loss) per share, basic (in dollars per share) $ 0.40 $ 0.00
Net income (loss) per share, diluted (in dollars per share) $ 0.40 $ 0.00
Class A    
Numerator:    
Net income (loss) $ 85 $ 0
Reallocation of net income as a result of conversion of Class B to Class A common stock 22 0
Reallocation of net income to Class B common stock 0 0
Net income (loss) for diluted calculation $ 107 $ 0
Denominator:    
Weighted-average shares outstanding, basic (in shares) 211,369 204,187
Conversion of Class B to Class A common stock (in shares) 53,075 54,633
Dilutive effect of share-based awards (in shares) 5,854 2,551
Weighted-average shares outstanding, diluted (in shares) 270,298 261,371
Net income (loss) per share, basic (in dollars per share) $ 0.40 $ 0.00
Net income (loss) per share, diluted (in dollars per share) $ 0.40 $ 0.00
Class B    
Numerator:    
Net income (loss) $ 22 $ 0
Reallocation of net income as a result of conversion of Class B to Class A common stock 0 0
Reallocation of net income to Class B common stock (1) 0
Net income (loss) for diluted calculation $ 21 $ 0
Denominator:    
Weighted-average shares outstanding, basic (in shares) 53,075 54,633
Conversion of Class B to Class A common stock (in shares) 0 0
Dilutive effect of share-based awards (in shares) 0 0
Weighted-average shares outstanding, diluted (in shares) 53,075 54,633
Net income (loss) per share, basic (in dollars per share) $ 0.40 $ 0.00
Net income (loss) per share, diluted (in dollars per share) $ 0.40 $ 0.00
v3.24.1.1.u2
Net Income (Loss) Per Share - Summary of Diluted Net Income (Loss) Per Common Share (Details) - shares
shares in Thousands
3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]    
Total anti-dilutive securities (in shares) 72 6,017
Shares related to outstanding share-based awards    
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]    
Total anti-dilutive securities (in shares) 72 3,909
Shares subject to warrants related to the issuance of convertible senior notes    
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]    
Total anti-dilutive securities (in shares) 0 2,108
v3.24.1.1.u2
Geographic Information - Summary of Revenues by Geographic Area (Details)
$ in Millions
3 Months Ended
Apr. 30, 2024
USD ($)
market
Apr. 30, 2023
USD ($)
Disaggregation of Revenue [Line Items]    
Number of primary geographical markets | market 2  
Total revenues $ 1,990 $ 1,684
United States    
Disaggregation of Revenue [Line Items]    
Total revenues 1,493 1,264
Other countries    
Disaggregation of Revenue [Line Items]    
Total revenues $ 497 $ 420
v3.24.1.1.u2
Geographic Information - Long-Lived Assets (Details) - USD ($)
$ in Millions
Apr. 30, 2024
Jan. 31, 2024
Long-Lived Assets [Line Items]    
Total long-lived assets $ 1,561 $ 1,523
United States    
Long-Lived Assets [Line Items]    
Total long-lived assets 1,208 1,199
Ireland    
Long-Lived Assets [Line Items]    
Total long-lived assets 216 213
Other countries    
Long-Lived Assets [Line Items]    
Total long-lived assets $ 137 $ 111

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