North American Risk Services Chooses ADP Solution To Administer Managed Repair Programs
13 Octubre 2004 - 11:39AM
PR Newswire (US)
North American Risk Services Chooses ADP Solution To Administer
Managed Repair Programs ADP Managed Repair Solution Offers Turnkey
Managed Repair Network SAN RAMON, Calif., Oct. 13 /PRNewswire/ --
ADP Claims Services Group, a leading provider of integrated
business solutions for the property and casualty, collision repair
and automotive recycling industries, today announced North American
Risk Services will use ADP Managed Repair Solution, powered by
eAutoclaims (OTC:EACC) (BULLETIN BOARD: EACC) , to administer new
and existing managed repair programs, streamline appraisal
assignments and accelerate the claims process. "We are always
looking for ways to improve our adjusters' efficiency while
controlling our loss costs," said Jaime Bernardo, claims team
leader at North American Risk Services. The third-party
administrator is using the solution for claims in the five boroughs
of New York City. "We plan to use ADP Managed Repair Solution as a
solution for our personal lines auto physical damage needs." ADP
Managed Repair Solution offers insurance companies a turnkey
managed repair network with more than 2,600 collision repair
facilities and a national network of independent appraisal
resources. The contracted vendor network is managed by eAutoclaims.
The solution provides insurance companies with web-enabled,
streamlined, electronic assignments and dispatch within a fully
managed repair network. Electronic assignment and claims processing
eliminates the time-consuming traditional claim process of phone
calls, faxes and emails. "There are many benefits to the ADP
Managed Repair Solution but the efficiencies it brings through
automation, expense control and reduced cycle time are crucial.
We've reduced expense cost by about 50 percent per estimate during
our pilot period," Bernardo said. "My adjusters really enjoy the
ease of the web-based fully automated process from the assignment
to completion." North American Risk Services will benefit from
audit services to ensure adherence to their repair guidelines. They
will also benefit from services that track and coordinate other
aspects of the claims process at a lower cost, while helping to
manage the overall repair quality. "ADP Managed Repair Solution
streamlines our insurance clients' claims processes, lowers
administrative expenses and helps to increase overall client
satisfaction," said Jose Rivero, ADP Claims Services Group senior
vice president. "ADP Managed Repair Solution is another example of
our commitment to providing clients with value-added, end-to-end
claims management solutions." ADP Managed Repair Solution is
powered by eAutoclaims, a claims service provider of the turnkey
managed repair network. For more information about ADP Managed
Repair Solution, please contact Michael Anderson at 860-673-5890.
About ADP Claims Services Group ADP Claims Services Group, a wholly
owned subsidiary of Automatic Data Processing, Inc. (NYSE:ADP), is
a leading provider of integrated business solutions for clients in
the property and casualty, collision repair and automotive
recycling industries. ADP, with $7.8 billion in revenues and
approximately 550,000 clients, is one of the largest independent
computing services firms in the world. About eAutoclaims
eAutoclaims is a business services company that provides the
insurance industry with claims management services through both ASP
and integrated outsourcing solutions. The company's clients are
insurance companies, fleet management companies and insurance
services companies. eAutoclaims' solutions streamline the claims
handling process, decreasing the overall time and cost required to
process a collision claim and reducing average paid losses for its
clients. The company handles repair estimates, repair audits, and
claims systems administration services for automobile claims that
are processed and tracked via the eAutoclaims web-based platform
and network of service providers. About North American Risk
Services, Inc. North American Risk Services Inc., is a Nationwide
Third Party Administrator for outsourced insurance claims
administration. They handle a wide range of business such as
worker's compensation, personal and commercial lines, trucking and
transportation, construction defect and liquor liability. They
utilize a centralized business model with strong management and a
highly experienced staff to efficiently handle claims. Their
clients range from international and national insurance carriers to
self insured entities, captives, and municipalities. (EACC)
DATASOURCE: ADP Claims Services Group CONTACT: Alisa Hicks of Hicks
Communications, +1-775-782-7993, or , for ADP Claims Services Group
Web site: http://www.adpclaims.com/
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