RNS Number:7257R
London Bridge Software Holdings PLC
05 November 2003



LONDON BRIDGE SOFTWARE HOLDINGS PLC INVESTS IN ROSSBANK TELNET SERVICES LTD, THE
"SMARTSOURCING" SPECIALIST

London Bridge Software Holdings plc (LBS) is pleased to announce that it has
made an investment of #1.5m in Rossbank Telnet Services Limited (Rossbank) for
15% of the equity.

Rossbank is a privately owned company founded in 2001. It has rapidly become an
innovator of smartsourcing services to the Financial Services Industry with
particular strength in the Mortgage and Life sectors.

LBS and Rossbank are already strategic partners in a significant mortgage
origination contract using LBS's Vectus customer centric originations software.
Rossbank is now expanding its proposition from customer retention and
origination services to full End-to-End mortgage smartsourcing and will use
LBS's Phoenix core banking software.

Gordon Crawford, Chairman of LBS said;

"The logic of this investment is straightforward.  We see a rapid growth in both
the UK and Europe of mortgage book outsourcing, but not in the traditional sense
of back-office 'box moving' but in the blending of competences between the
lender, the outsourcer and software provider.  Rossbank's focus is on delivering
consistently superb customer relationship management to its clients' customers.
The relationship with Rossbank will add a new dimension to our offering by
providing software through service to the FS marketplace and create an
additional recurring revenue stream as Rossbank penetrate this growing market."

Kieran Hedigan, CEO of Rossbank said;

"We believe Rossbank is unique. A company that focuses exclusively on
profitable, customer engagement for our clients in specific markets where the
customers are in revolt! True CRM requires an integrated People-Process-Platform
delivery. We have had great success using Vectus.  By adding Phoenix to create
an integrated software platform, together with a culture within the company of
continuous process improvement and staff who are measured solely on their
ability to communicate effectively, we bring a unique proposition to our chosen
markets.

"We believe that many medium sized Lenders, burdened with increasingly
unsustainable internal administration and IT cost will start to 'think the
unthinkable' and look to a smartsourcing partnership as a genuine growth
opportunity and no longer as a traditional BPO back-office cost reduction
exercise."

For further details, contact:

Jon Lee  020 7403 1333
CEO London Bridge Software Holdings plc

Kieran Hedigan 01242 545500
CEO Rossbank Telnet Services Ltd


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