AGM Statement
02 Septiembre 2003 - 2:30AM
UK Regulatory
RNS Number:2613P
Helphire Group PLC
02 September 2003
Date 2 September 2003
Contacts Michael Symons/Mark Jackson
Helphire Group plc 01225 321 000
Chris Steele 07979 604 687
Holborn 020 7929 5599
chris.steele@holbornpr.co.uk
Helphire Group plc
AGM Statement
At the AGM today the Chairman, Michael Symons, will make the following
statement:
The new financial year has started well with volume of cases in the first
quarter 45% ahead of the same period last year and cash collection ahead of
budget. This has been the result of a number of new key accounts starting to
refer business as well as growing volumes from existing referrers. A number of
new accounts have also initiated referrals since the end of the first quarter.
Opportunities to tender for the provision of services directly to motor insurers
have continued to increase.
The annual review of car hire rates approved via the Association of British
Insurers (ABI) protocol resulted in a 3% increase in rates effective as from 1st
July.
Infrastructure development is on schedule with half of the new Pinesgate 60,000
square feet call centre facility already in use whilst the other half is being
refurbished. The full refurbishment programme is expected to be completed by
March 2004. This enlarged resource will accommodate in excess of 150,000 cases
per annum which will comfortably accommodate our anticipated increase in volume.
In addition, the new Avaya telecoms system is now fully operational and the
specification stage of the software development programme with Oracle will be
completed by October 2003.
As previously highlighted in last year's results statement, the planned
infrastructure development capital expenditure and associated depreciation
charges will increase the normal split between first and second half profits for
the Group.
I would like to take this opportunity to thank all of our staff for their
efforts in maintaining our high level of customer satisfaction during the
relocation process.
- Ends -
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