Alignment Healthcare Spotlights Improved Senior Health Outcomes, Greater Access to Care in 2nd Annual ESG Report
31 Julio 2023 - 7:00AM
Alignment Healthcare, Inc. (NASDAQ: ALHC), a tech-enabled Medicare
Advantage company, today released its second annual environmental,
social and governance (ESG) report.
From double-digit percentage
reductions in hospitalizations to a 1.5-point average reduction in
blood sugar levels, the report highlights how Alignment continues
to deliver better care at lower costs across key metrics in 2022
when compared to traditional Medicare fee-for-service (FFS). The
company also helped reduce carbon dioxide emissions associated with
clinical visits by 600 metric tons (or 1.5 million miles driven by
an average gasoline-powered vehicle) by conducting over 120,000
telehealth visits. This is equivalent to removing 134
gasoline-powered vehicles from the road for one year, according to
the Environmental Protection Agency.
“Our commitment to doing well by doing
good is foundational to who we are and what we do, and this is
reflected in our 2022 ESG report metrics and accomplishments,” said
John Kao, Alignment Healthcare founder and CEO. “We improved health
outcomes for our seniors. We also introduced new products that
address social determinants of health, expanded our mental health
and psychiatric services and established an ESG steering committee
to help elevate our sustainability efforts.”
In 2022, Alignment continued to
transform health care for its members by:
- Driving better, more positive health outcomes:
Alignment’s focus on high-quality, low-cost care resulted in a 48%
reduction in 2022 emergency room (ER) visits among Alignment
members compared to 2019 Medicare FFS ER visits; 37% reduction in
hospital admissions among Alignment members compared to 2019
Medicare FFS admissions; and a 26% reduction in Alignment member
30-day readmission rates compared to 2019 Medicare FFS readmission
rates.
- Addressing unique health needs with coordinated
care: Proactive diabetes care through Alignment’s Care
Anywhere program drove a 1.5-point average reduction in members’
average blood sugar levels (HbA1c) after 12 months of enrollment –
up from the 1.2-point average reduction reported in Alignment’s
2021 ESG report. This is estimated to drive a greater than 21%
reduction in diabetes-related deaths – up from the 20% reported in
Alignment’s 2021 ESG report.
- Increasing services that address social determinants of
health (SDoH): Alignment provided more than 147,600 rides
(inclusive of wheelchair assistance) – an increase of 62% from the
91,000 rides Alignment provided in 2021 – reducing transportation
barriers so members can get to the care they need. The company also
delivered more than 23,600 meals to members to address food
insecurity, up 42% from the 16,600 meals noted in Alignment’s 2021
ESG report.
- Improving health care access and quality:
According to Alignment’s inaugural Social Threats to Aging Well in
America survey released in 2022, an estimated 14% of seniors cite
the lack of responsive care from medical providers as one of the
obstacles to health care. Alignment alleviates health care access
and quality problems by considering a member’s full health care
journey. In 2022, there were 196,000 health care interactions and
member touchpoints, 25,500 “just checking-in” calls and 12,000 new
member welcome calls.
- Providing proactive support to boost medication
adherence and health screenings: Continuous monitoring of
members’ health profiles and timely alerts are integral to
Alignment’s holistic approach to health care. In 2022, Alignment
members had a 92% medication adherence for diabetes (4.89% higher
than the average for Medicare Advantage Prescription Drug [MAPD]
contracts), 92% medication adherence for hypertension (3.26% higher
than the average for MAPD contracts) and 90% medication adherence
for cholesterol (2.86% higher than the average for MAPD contracts).
Additionally, among our California HMO contracts, 80% of Chronic
Condition Special Needs Plan (C-SNP) and Dual-Eligible Special
Needs Plan (D-SNP) enrollees completed a health risk assessment,
81% of female members completed breast cancer screenings, 72% of
female members completed body/bone density scans and 80% of members
completed colorectal screening.
- Expanding mental health and psychiatric
services: Alignment offers a range of personalized therapy
programs, including individual counseling and group therapy, to
support a member’s health journey.
Additionally in 2022, Alignment
continued to operate responsibly and sustainably while promoting a
diverse, inclusive culture by:
- Increasing sustainability in its operations:
By engaging with eco-conscious partners and measuring company
actions, Alignment generated 92% energy savings from the transition
to cloud-based data platform computing resources and 79% energy
savings from the transition to cloud-based data platform storage
resources. Additionally, 100% of sales agent vehicles were
hybrid in 2022.
- Enhancing its commitment to ESG: In the past
year, Alignment hired a senior manager to oversee ESG efforts,
established six major ESG goals the company will work toward
through 2025 and created an ESG Steering Committee to regularly
meet and track progress of the goals.
- Serving through diversity of representation:
Sixty-six percent of Alignment employees, 50% of its executive team
and 43% of its members are African American, Asian,
Hispanic/Latino, Indigenous or of other non-white background, while
71% of its employees and 55% of its members are women.
“Since our inaugural ESG report, we
have made great strides as an organization, but we will continue to
aim higher and strive to do better by our environment and our
members. We look forward to providing updates on our progress and
innovation as we build a sustainable future,” Kao added.
To learn more about Alignment’s impact
and its ongoing ESG work, visit
www.alignmenthealthcare.com/esg.
About Alignment
HealthAlignment Health is championing a new path in senior
care that empowers members to age well and live their most vibrant
lives. A consumer brand name of Alignment Healthcare (NASDAQ:
ALHC), Alignment Health is a tech-enabled Medicare Advantage
company that offers more than 40 benefits-rich, value-driven plans
that serve 52 counties across six states. The company partners with
nationally recognized and trusted local providers to deliver
coordinated care, powered by its customized care model, 24/7
concierge care team and purpose-built technology, AVA®. Based in
California, the company’s mission-focused team makes high-quality,
low-cost care a reality for members every day. As it expands its
offerings and grows its national footprint, Alignment upholds its
core values of leading with a serving heart and putting the senior
first. For more information, visit www.alignmenthealth.com.
Forward Looking
StatementsThis release contains forward-looking statements
within the meaning of Section 27A of the Securities Act of 1933, as
amended, and Section 21E of the Securities Exchange Act of 1934, as
amended, and the Private Securities Litigation Reform Act of 1995,
as amended. Forward-looking statements are subject to risks and
uncertainties and are based on assumptions that may prove to be
inaccurate, which could cause actual results to differ materially
from those expected or implied by the forward-looking statements.
Actual results may differ materially from the results predicted,
and reported results should not be considered as an indication of
future performance. Important risks and uncertainties that could
cause our actual results and financial condition to differ
materially from those indicated in the forward-looking statements
include, among others, the following: our ability to attract new
members and enter new markets, including the need for certain
governmental approvals; our ability to maintain a high rating for
our plans on the Five Star Quality Rating System; our ability to
develop and maintain satisfactory relationships with care providers
that service our members; risks associated with being a government
contractor; changes in laws and regulations applicable to our
business model; risks related to our indebtedness, including the
potential for rising interest rates; changes in market or industry
conditions and receptivity to our technology and services; results
of litigation or a security incident; the impact of shortages of
qualified personnel and related increases in our labor costs; and
the impact of COVID-19 on our business and results of operation.
For a detailed discussion of the risk factors that could affect our
actual results, please refer to the risk factors identified in our
Annual Report on Form 10-K for the year ended December 31, 2022,
and the other periodic reports we file with the SEC. All
information provided in this release and in the attachments is as
of the date hereof, and we undertake no duty to update or revise
this information unless required by law.
Investor
ContactHarrison Zhuohzhuo@ahcusa.com
Media ContactPriya
ShahmPR, Inc. for Alignment
Healthalignment@mpublicrelations.com
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