Kingston and Sutton Councils Enable Secure Remote Work with Citrix®
14 Junio 2022 - 7:30AM
Business Wire
Work used to be a place people went. Today, it happens
everywhere. The London councils of Royal Borough of Kingston upon
Thames and London Borough of Sutton understand this, and are
leveraging virtual desktops from Citrix Systems, Inc. (NASDAQ:
CTXS) to create a simple experience that empowers employees to
perform at their best and deliver for the more than 400,000
constituents they serve.
“We believe that work is what you do, not where you go and the
whole strategy behind our infrastructure has been to enable our
people to access all of their services from any device, anywhere,”
explained David Grasty, Corporate Head of Digital Strategy &
Portfolio for the two councils’ Digital and IT service.
Transforming the Employee Experience
Using Citrix Virtual Apps and Desktops™ delivered on Google
Cloud, Grasty and his team deliver council and shared service
applications to more than 5,000 employees so that they can access
the resources they need to get work done, wherever it needs to be
done.
“Most of our processes use line of business apps like case
management tools and all of that is delivered using Citrix
technology,” Grasty said. “The combination of Citrix and Google has
enabled people to work seamlessly from wherever they need to be,
without the need for the workarounds that some other councils have
had to create.”
Expanding the Talent Pool
It has also given the councils a leg up in recruiting talent in
what remains a tight and highly competitive labor market.
“We’re using technology to be more flexible, and one of the key
outcomes is that we’re able to reach more candidates and from a
wider area, which is important for a public service based in
London,” Grasty said. “We have proved that our staff can do a great
job, be it at home, in the office or collaborating onsite with one
of our partners – and we have the right tech and support to enable
them to do it.”
Delivering Results
Faced with the challenges of the pandemic, Grasty noted, “Our
previous investments in remote work and the technology to support
it paid off. People went home and were able to concentrate on
delivering their service to citizens without worrying about the
technology that’s supporting them”.
And according to Kingston and Sutton Contact Centre Manager Alex
Marston, they’re delivering.
“For the residents and the businesses of our boroughs, access to
support didn’t change,” he said. “In fact, it got better. And that
was vital because we were dealing with residents who suffered
food-insecurity as well as physical and mental health conditions
which needed prompt attention and action. At no time was our
Contact Centre unable to take calls. We were available 24/7.”
Modernizing and Simplifying IT
The shared services IT team at Kingston and Sutton councils have
benefitted from the move to Citrix on Google Cloud as well.
“We haven’t changed our infrastructure in any big way to support
nearly everyone working flexibly,” Grasty said. “That’s been the
biggest result for us – we haven’t had to do anything differently -
the combination of Citrix and Google simply works.”
Citrix and Google Cloud have been helping organizations make
work more accessible, flexible and secure for more than a decade.
Learn more about their partnership and how they can deliver value
for your organization.
About Citrix
Citrix (NASDAQ: CTXS) builds the secure, unified digital
workspace technology that helps organizations unlock human
potential and deliver a consistent workspace experience wherever
work needs to get done. With Citrix, users get a seamless work
experience and IT has a unified platform to secure, manage, and
monitor diverse technologies in complex cloud environments.
For Citrix Investors:
This release contains forward-looking statements which are made
pursuant to the safe harbor provisions of Section 27A of the
Securities Act of 1933 and of Section 21E of the Securities
Exchange Act of 1934. The forward-looking statements in this
release do not constitute guarantees of future performance. Those
statements involve a number of factors that could cause actual
results to differ materially, including risks associated with the
impact of the global economy and uncertainty in the IT spending
environment, revenue growth and recognition of revenue, products
and services, their development and distribution, product demand
and pipeline, economic and competitive factors, the Company's key
strategic relationships, acquisition and related integration risks
as well as other risks detailed in the Company's filings with the
Securities and Exchange Commission. Citrix assumes no obligation to
update any forward-looking information contained in this press
release or with respect to the announcements described herein. The
development, release and timing of any features or functionality
described for our products remains at our sole discretion and is
subject to change without notice or consultation. The information
provided is for informational purposes only and is not a
commitment, promise or legal obligation to deliver any material,
code or functionality and should not be relied upon in making
purchasing decisions or incorporated into any contract.
© 2021 Citrix Systems, Inc. Citrix, the Citrix logo, and other
marks appearing herein are the property of Citrix Systems, Inc. and
may be registered with the U.S. Patent and Trademark Office and in
other countries. All other marks are the property of their
respective owners.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20220614005118/en/
Karen Master Karen.master@citrix.com +1 216-396-4683
Citrix Systems (NASDAQ:CTXS)
Gráfica de Acción Histórica
De Abr 2024 a May 2024
Citrix Systems (NASDAQ:CTXS)
Gráfica de Acción Histórica
De May 2023 a May 2024