LastPass Psychology of Passwords Report Reveals 91% of People Know Password Reuse is Insecure, Yet Two Thirds Do It Anyway
05 Mayo 2020 - 8:00AM
LastPass by LogMeIn today released findings of its third Psychology
of Passwords global report, revealing that people aren’t protecting
themselves from cyber security risks even though they know they
should. Year after year there is heightened global awareness of
hacking and data breaches, yet consumer password behaviors remain
largely unchanged. Data from the survey shows that 91 percent of
people know that using the same password on multiple accounts is a
security risk, yet 66 percent continue to use the same password
anyway. With people spending more time online, the evolution of
cybersecurity threats and the unchanged behavior in creating and
managing passwords creates a new level of concern around online
security.
Released in time for World Password Day, the global survey
polled 3,250 individuals across the United States, Australia,
Singapore, Germany, Brazil, and the United Kingdom and provides
evidence that increased knowledge of security best practices
doesn’t necessarily translate into better password management.
Key findings include:
- Global Cyber Threats Continue to Skyrocket but Password
Behaviors UnchangedPassword behaviors remain largely
unchanged from the same study conducted two years ago — translating
to some risky behaviors. 53 percent report not changing passwords
in the past 12 months despite a breach in the news. And while 91
percent know that using the same password for multiple accounts is
a security risk, 66 percent mostly or always use the same password.
This is up 8 percent from our findings in 2018.
- Security-conscious Thinking Doesn’t Translate to
ActionThe data showed several contradictions, with
respondents saying one thing and in turn, doing another. 77 percent
say they feel informed on password best practices, yet 54 percent
still try to memorize passwords and 27 percent write them down
somewhere. Similarly, 80 percent are concerned with having their
passwords compromised, and yet 48 percent never change their
password if not required.
- Fear of Forgetfulness = Number One Reason for Password
ReuseMost respondents (66 percent) use the same password
for multiple accounts, which surprisingly has gone up 8 percent
from our 2018 findings. Why? The fear of forgetting login
information continues to be the number one reason for password
reuse (60 percent), followed by wanting to know and be in control
of all of their passwords (52 percent).
- Awareness and Usage of MFA IncreasingThe good
news is there is broad awareness and usage of Multifactor
authentication (MFA). Fortunately, 54 percent say they use MFA for
their personal accounts and 37 percent are using it at work. Only
19 percent of survey respondents said they did not know what MFA
was. Respondents are also very comfortable with biometric
authentication – using your fingerprint or face to login to devices
or accounts. 65% said they trust fingerprint or facial recognition
more than traditional text passwords.
“During a time where much of the world is working from home due
to the disruption caused by the COVID-19 pandemic, and people are
spending more time online, the cyber threats facing consumers are
at an all time high. Individuals seem to be numb to the threats
that weak passwords pose and continue to exhibit behaviors that put
their information at risk,” said John Bennett, SVP & GM of
Identity and Access Management at LogMeIn. “Taking just a few
simple steps to improve how you manage passwords can lead to
increased safety for your online accounts, whether personal or
professional. Make World Password Day 2020 the tipping point for a
change in your password behavior.”
Resources
- Full report & Infographic
Survey Methodology
The Psychology of Passwords survey was commissioned by LastPass
and fielded by independent panel research firm Lab42
from March 5-15, 2020. The responses were generated from a
survey of 3,250 adults, ages 18 to 60 who have multiple online
accounts. Survey respondents represented the United States,
Germany, Brazil, Australia, Singapore and the United Kingdom. Where
possible, results were compared with the 2018 Psychology of
Passwords survey commissioned by LastPass.
About LastPass LastPass is an award-winning
password manager helping more than 16 million users organize and
protect their online lives. For more than 58,000 businesses of all
sizes, LastPass provides identity and access management
solutions that are easy to manage and effortless to use. From
single sign-on and enterprise password management to adaptive
multifactor authentication, LastPass for Business gives superior
control to IT and frictionless access to users. For more
information, visit https://lastpass.com. LastPass is a
trademark of LogMeIn in the U.S. and other countries.
About LogMeIn, Inc. LogMeIn, Inc. (NASDAQ:
LOGM) simplifies how people connect with each other and the world
around them to drive meaningful interactions, deepen relationships,
and create better outcomes for individuals and businesses. One of
the world’s top 10 public SaaS companies, and a market leader in
unified communications and collaboration, identity and access
management, and customer engagement and support solutions, LogMeIn
has millions of customers spanning virtually every country across
the globe. LogMeIn is headquartered in Boston, Massachusetts with
additional locations in North America, South America, Europe, Asia
and Australia.
Media Contact: Lauren Christopherson
press@lastpass.com
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