Pega Collaborates with AWS to Deliver Pega EU Service Boundary
07 Agosto 2024 - 2:38AM
Business Wire
New offering to provide EU clients with further
digital sovereignty controls
Pegasystems Inc. (NASDAQ: PEGA), the leading enterprise AI
decisioning and workflow automation platform provider, today
announced it is expanding its relationship with Amazon Web Services
(AWS). Pega is among the initial companies to reveal it will
leverage the recently announced AWS European Sovereign Cloud to
deliver the Pega EU Service Boundary – a solution that will help
customers meet their most stringent digital sovereignty goals
within the European Union (EU). The Pega EU Service Boundary is set
to launch alongside the AWS European Sovereign Cloud at the end of
2025.
The new offering will provide a commitment from Pega to store
and process data within the EU, under the control of and supported
by EU staff, to provide the flexibility of Pega Cloud, while
addressing stringent digital sovereignty requirements from clients
in public sector and highly regulated industries. By combining Pega
Cloud’s already stringent approach to data isolation, access
controls, and process with the AWS European Sovereign Cloud, Pega
will provide further digital sovereignty assurances at all layers
of the service, from Pega’s platform and supporting technologies,
all the way to the supporting infrastructure.
According to Deloitte, the world is forecast to generate 149
zettabytes of data in 2024. With cloud services now widely used by
global enterprises to scale data creation and processing, it’s
critical that both the data and its sovereignty is protected within
a cloud environment. This is particularly true for those in
regulated industries, such as public sector or financial services,
who face significant regulatory pressure to maintain data
sovereignty. The Pega EU Service Boundary will help customers meet
their requirements, and provide further control on where data is
stored and processed, how access is managed, and where people that
service EU client data are located.
The Pega EU Service Boundary will sit on top of the AWS European
Sovereign Cloud, which will provide operational autonomy with
infrastructure that is physically and logically separate from
existing AWS Regions, while still providing the benefits of the AWS
infrastructure that include industry-leading security,
availability, performance, and resilience. The Pega EU Service
Boundary will harness Pega Cloud’s operational best practices and
automation to regionalize its customer support organization, and
minimize the need for human intervention.
Quotes & Commentary “At this crucial time, it is
imperative to ensure data can be processed, accessed, and managed
securely in the cloud,” said Frank Guerrera, chief technical
systems officer, Pega. “The ability to leverage data with
flexibility and agility will deliver exceptional results for end
users and internal stakeholders, and will also help ensure digital
sovereignty, a critical requirement in public sector and highly
regulated industries. Pega is committed to prioritizing our
clients, collaborating to address their needs and meet regulatory
and business obligations. The introduction of the Pega EU Service
Boundary will facilitate these efforts, providing our EU clients
with peace of mind through a range of resources and infrastructure
from Pega and AWS. I am excited to see the value this will bring
our clients in the years ahead.”
“AWS is committed to providing customers with more choice and
control to help meet their unique digital sovereignty needs without
compromise. We’re thrilled that the Pega EU Service Boundary will
be available on the AWS European Sovereign Cloud to help customers
across the public sector and regulated industries drive innovation
while meeting necessary requirements,” said Max Peterson, Vice
President of AWS Sovereign Cloud. “This type of collaboration is
critical for helping customers protect their data in a world with
changing regulations, technology, and risks. We’re looking forward
to our continued work with Pega and the ways that organizations
across Europe will drive advancements with the AWS European
Sovereign Cloud.”
Additional Resources
- Product background: Pega Cloud
- Collaboration details: Pega-AWS relationship
- AWS Marketplace: Pega Cloud in AWS Marketplace
About Pegasystems Pega provides a powerful platform that
empowers the world’s leading organizations to unlock
business-transforming outcomes with real-time optimization. Clients
use our enterprise AI decisioning and workflow automation to solve
their most pressing business challenges – from personalizing
engagement to automating service to streamlining operations. Since
1983, we’ve built our scalable and flexible architecture to help
enterprises meet today’s customer demands while continuously
transforming for tomorrow. For more information on how Pegasystems
(NASDAQ: PEGA) empowers the world’s leading enterprise to Build for
Change®, visit www.pega.com.
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Press Contact: Jon Brigden Pegasystems
jon.brigden@pega.com Twitter: @pega
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