High costs, cost and effort to apply
security patches, and push for upgrades to maintain full support
cited as top three Oracle Database challenges
Rimini Street, Inc. (Nasdaq: RMNI), a global provider of
end-to-end enterprise software support, products, and services, the
leading third-party support provider for Oracle and SAP software,
and a Salesforce and AWS partner, today announced the findings of
the Foundry survey, “Forces Driving the Future of Your Oracle
Database Road Map.” The Rimini Street-sponsored research was
conducted among more than 100 U.S.-based Oracle application
managers and leads, database architects, database administrators,
and senior IT management.
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New Oracle Database Survey Shows
Customers Satisfied with Current Releases but Concerned with Cost,
Effort, and Upgrades Required to Maintain and Support (Graphic:
Business Wire)
The survey examines the strategies, underlying forces driving
changes, and challenges experienced by Oracle Database customers as
Premier Support for 19c comes to an end as of April 2024, followed
by Oracle’s Extended Support in 2027.
Key Finding #1: Current Database Releases Meet Business
Needs
Majority of participants plan to keep using Oracle Database
(78%)
The survey shows that most enterprises depend on Oracle and are
running a high number of Oracle instances, with survey participants
averaging 182 instances.
To continue receiving full support from Oracle, organizations
must upgrade, which can be both expensive and resource intensive.
With 75% of the respondents reporting satisfaction with their
Oracle Database investment, they have little incentive to
upgrade.
Key Finding #2: Most Customers Running 19c or Earlier Face
Expensive Upgrades or Sustaining Support in the Future
Most respondents (79%) are running version 19c or earlier.
The data reveals that 41% of respondents are running Oracle
Database version 19c while 38% are running an Oracle database
instance older than 19c. Today, the latter only receives Oracle’s
minimal Sustaining Support service, while the former is scheduled
to be forced to Sustaining Support by 2027.
According to the Oracle Lifetime Support Policy, Sustaining
Support from Oracle does not provide new updates and data fixes,
new security alerts and critical patch updates, new upgrade
scripts, 24-hour commitment and response guidelines for Severity 1
service requests, among other important capabilities.
Key Finding #3: Customers Challenged with Cost, Effort and
Upgrades
Top three Oracle Database challenges include: High cost (38%),
cost and effort to apply security patches (38%), and regular
upgrades to maintain full support (37%)
Most respondents say their Oracle Database includes
customizations, with over one-third reporting that their instances
are “highly” customized. Thus, these enterprises face an important
strategic choice: spend a significant amount of time and money on
an upgrade or find the support they need to extend the life of
their current Oracle Database investment.
Key Finding #4: Oracle Database Customers Outsource to
Optimize
Over one-third of respondents (36%) are outsourcing the
management of their Oracle Database to achieve superior business
outcomes
With limited time, money, and resources, over 36% of respondents
are outsourcing some aspects of the management of their Oracle
Database infrastructure to a managed service provider to optimize
and improve performance (47%), reduce costs and the burden on staff
(45%), and improve their focus on innovation (37%).
“With a majority of Oracle Database customers running 19c or
earlier versions and enjoying the stability of the releases, the
push to upgrade to a newer version does not provide enough ROI to
justify the financial and resource commitment needed,” said Robert
Freeman, published author of Oracle Database RMAN Backup and
Recovery and senior director, product management for Database and
Middleware at Rimini Street. “We are seeing more leaders take
greater control of their IT roadmap by saying ‘no’ to the
disruption and cost of upgrades and saying ‘yes’ to directing their
people, time, and money towards strategic initiatives that
accelerate their growth and profitability goals.”
“There are options when it comes to getting quality, end-to-end
IT support and services, including zero-day security, that does not
require extensive, expensive regression testing and offers
comprehensive coverage of your customized environment,” said
Freeman. “At Rimini Street, clients such as Hyundai Motor Group go
from paying more than 20% of the purchase cost of the DBMS license
for maintenance and support to saving 50% on annual support fees
while enjoying support for customizations Oracle does not
cover.”
“No matter the size of organization, IT leaders are always
challenged to deliver innovation and add to the bottom-line at the
same time. To drive ROI and maintain flexibility, successful IT
roadmaps are drawn based on the needs of the business, not by the
vendor demands,” says Freeman.
Access the full, comprehensive report, “Forces Driving the
Future of Your Oracle Database Road Map,” here.
About Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is
a global provider of end-to-end enterprise software support,
products and services, the leading third-party support provider for
Oracle and SAP software and a Salesforce and AWS partner. The
Company has operations globally and offers a comprehensive family
of unified solutions to run, manage, support, customize, configure,
connect, protect, monitor, and optimize enterprise application,
database, and technology software, and enables clients to achieve
better business outcomes, significantly reduce costs and reallocate
resources for innovation. To date, over 5,500 Fortune 500, Fortune
Global 100, midmarket, public sector, and other organizations from
a broad range of industries have relied on Rimini Street as their
trusted enterprise software solutions provider. To learn more,
please visit riministreet.com, and connect with Rimini Street on
Twitter, Instagram, Facebook and LinkedIn. (IR-RMNI)
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Street’s expectations, plans or forecasts of future events and
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in the future, Rimini Street specifically disclaims any obligation
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Street’s assessments as of any date subsequent to the date of this
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Janet Ravin VP, Global Communications Rimini Street, Inc. +1 702
285-3532 pr@riministreet.com
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