ServiceSPAN, LLC, provider of work center automation software to the communications service provider market, today announced an OEM agreement with SeeBeyond (Nasdaq: SBYN), a leading provider of advanced integration and composite application development solutions. As part of the agreement, ServiceSPAN has named SeeBeyond as its preferred Business Process Management (BPM) solution partner to enable the delivery of enterprise integration and composite application development. Manual work centers can be inefficient and expensive, while costing a Service Provider delays that may result in decreased customer satisfaction. To solve this challenge, organizations must address back-office work centers as strategic components of the overall provisioning and customer satisfaction process, and implement comprehensive infrastructure to enable seamless business process management. Providing a uniform infrastructure for the management and delivery of manual work items to users, ServiceSPAN's K2/Work Center Manager creates a highly efficient environment to process work items while capturing information required to assess and improve work center productivity. Complementing ServiceSPAN's offering, SeeBeyond provides organizations with the ability to extend and integrate these work center application workflows and processes to their customers' processes and systems. "K2/Work Center Manager offers our customers an off-the-shelf configurable and customizable platform as an alternative to internally developed applications. We've combined task oriented GUIs, sophisticated work distribution algorithms and an integrated work completion environment to drive operational expense out of the work center," said Dan Corcoran, ServiceSPAN's president. "The addition of SeeBeyond's products extends K2/Work Center Manager's processes and workflows into our customer's enterprises to offer the most comprehensive and configurable work center automation software available on the market." As part of the alliance agreement, ServiceSPAN's K2/Work Center Manager product will utilize SeeBeyond's eInsight(TM) Business Process Manager and eVision(TM) Studio products as the preferred BPM-based integration and composite application development solution. This combined offering will enable organizations to: -- Separate customer business logic from ServiceSPAN's core logic, -- Provide customers' in-house IT staff with the flexibility to create or modify business processes themselves, and as a result, lowering the overall cost of ownership. "SeeBeyond's integrated composite application network suite is a key enabler for solution providers like ServiceSPAN who build and sell business process-driven applications based on a Service-Oriented Architecture," said Reed Henry, Senior Vice President, Business Development, Alliances & Marketing for SeeBeyond. "We look forward to ServiceSPAN leveraging our product suite to extend its offering to enable both process and data integration as well as future composite application development for its customers." About SeeBeyond With more than 15 years of software innovation and real-world experience in integrating systems across Global 2000 organizations, SeeBeyond (Nasdaq: SBYN) delivers the industry's first integrated composite application network built on a comprehensive integration platform. The SeeBeyond(R) Integrated Composite Application Network Suite(TM) helps organizations rapidly assemble and deploy enterprise-scale end-user applications built on existing systems and infrastructure to dramatically improve business operations. SeeBeyond has more than 2,000 customers worldwide, including Blue Cross Blue Shield of Massachusetts, BHP Billiton, The Cleveland Clinic, The Dial Corporation, DuPont, Florida Power & Light, Fluor Daniel, Fujitsu, General Motors, Halliburton, Hertz Corporation, HP, Lockheed Martin, Pfizer, Samsung, Sprint and Sutter Health. For more information, please visit www.seebeyond.com. About ServiceSPAN Founded in 1986 as CES Computer Solutions, Inc. and marketed as ServiceSPAN since 2002, the company delivers Work Center Automation software solutions and professional services to telecommunications Service Providers, focusing on the generally overlooked back-office work center. ServiceSPAN's flagship product, K2/Work Center Manager(TM), is implemented in major US RBOC work centers deployed across the US, handling more than a million transactions monthly, resulting in increased revenue, reduced costs and enhanced productivity. For more information, please visit www.servicespan.net. SeeBeyond is a registered trademark of SeeBeyond Technology Corporation in the United States and select foreign countries. SeeBeyond Integrated Composite Application Network Suite, eInsight and eVision are trademarks of SeeBeyond Technology Corporation. The absence of a trademark from this list does not constitute a waiver of SeeBeyond Technology Corporation's intellectual property rights concerning that trademark. (C) 2005 ServiceSPAN, LLC. 101 Sunnyside Boulevard, Plainview, NY 11803. All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies. This news release includes statements that are not historical in nature and as such are intended to be forward-looking statements for purposes of the safe harbor provided by the Securities Litigation Reform Act. These statements, including those related to the success of SeeBeyond's relationship with ServiceSpan as well as the success of the joint solutions are statements based on SeeBeyond's current expectations, assumptions, estimates and projections, its industry and its future prospects. These statements are predictions, and actual events and results may differ materially from those forward-looking statements based on certain risks, including market acceptance of SeeBeyond products and services as well as the joint offerings with ServiceSpan. Additional risks include the success of the relationship between SeeBeyond and ServiceSpan, potential release of competitive products, and the market acceptance of the joint offerings among other factors. The forward-looking statements contained in this news release are also subject to other risks and uncertainties, including those more fully described in the Company's filings with the Securities and Exchange Commission including its Annual Report filed on Form 10-K for the year ended December 31, 2004, and its quarterly reports on Form 10-Q. SeeBeyond does not undertake to update any forward-looking statements.
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