SEBL Siebel Systems (MM)

Siebel Systems, Inc. (Nasdaq:SEBL), a leading provider of customer-facing solutions, today announced the launch of the Siebel Online Community. This new forum enables Siebel's base of more than 4,000 customers to discuss the people, processes, and technologies that help make their customer-facing systems and business initiatives successful. Siebel's Online Community allows the world's largest and most experienced CRM customer base to build relationships and freely share advice, techniques, and best practices on how they use solutions from Siebel and its partners to make their organizations more agile, efficient, and competitive. Siebel Systems is showcasing its new Online Community at Siebel CustomerWorld this week. Following the conference, Customer World attendees will have access to the Siebel Online Community where they can find select CustomerWorld presentations and have the ability to continue the networking and exchange of ideas that began in Boston. "In the CRM world, there is no community larger and more knowledgeable than the worldwide Siebel customer base of more than 4,000 organizations," said Patty Azzarello, Chief Marketing Officer, Siebel Systems, Inc. "Siebel's new Online Community is a great vehicle for helping these leading organizations in every industry learn from each other and continue to drive innovation and outstanding customer-driven business results." Collaborative Discussion across Industries and Topics The Siebel Online Community allows Siebel's users, customers, and partners to share their business and technology experiences, successes, and challenges through collaborative discussion boards. Customers across various departments and industries can discuss metrics, organizations, processes, planning, implementation, management, and optimization of their business and technology operations. In addition to interactive discussion boards, the community allows participants to take advantage of features such as: -- Rating systems that allow participants to rate posts and contributors to help viewers determine most relevant and valuable content and reward the experts who contribute to the community. -- Discussion subscriptions that give users email updates to conversations so they don't miss critical portions of the discussion and can learn something new regularly. -- Polls and surveys that deliver community members the benefit of quantitative information about key topic areas and also help community management gather feedback for evolving the community. "The Siebel Online Community is the type of networking forum that can help executives share useful insights, experiences, and novel ideas," said Marco Mares, Manager, Marketing Operations and Strategy, BearingPoint. "Participation in this networking community can help companies broaden their knowledge, improve processes and practices, and possibly maximize their investment in CRM implementation." How to Participate A pilot version of the Siebel Online Community launched earlier this year, drawing positive feedback from participants and suggestions for refining and expanding the collaboration features. The Siebel Online Community will be on display at Siebel CustomerWorld in the Technology and Architecture Knowledge Center of the Solutions Pavilion. Complete information about the Siebel Online Community, including how to request access, is available to Siebel customers at www.siebelcommunity.com. The Siebel Online Community is powered by Lithium Technologies, a leader in online community solutions. About Siebel Systems Siebel Systems is a leading provider of software solutions and services that drive value and loyalty in client-customer relationships, providing best-in-class capabilities in on premise and hosted customer relationship management (CRM), business analytics, and customer data integration. Siebel's new Customer Adaptive Solutions enable organizations to model their customer-centric business processes in order to drive the most effective customer interactions, gain increased insight over time, and continually realign those processes for systemic and consistent improvement. With more than $2 billion in R&D investments, 11-plus years of customer software experience, an extensive global ecosystem of alliance partners, and more than 4,000 customers and 3.7 million live users, Siebel is the proven choice in helping organizations of all types and sizes achieve customer-driven business results. For more information, visit www.siebel.com. For more information on Siebel Systems solutions and services, please visit our Web site: CRM - http://www.siebel.com/crm; OnDemand Solutions - http://www.crmondemand.com; Industry CRM - http://www.siebel.com/industry-crm; Call Center and Service - http://www.siebel.com/call-center; Sales Force Automation - http://www.siebel.com/sales-force-automation; Marketing Automation - http://www.siebel.com/marketing-automation; Business Intelligence - http://www.siebel.com/business-intelligence; Integration Solutions - http://www.siebel.com/integration-solutions; CRM Services - http://www.siebel.com/crm-services. Except for the historical information contained herein, this press release contains forward-looking statements that involve risk or uncertainties. Future operating results of Siebel Systems may differ from the results discussed or forecasted in the forward-looking statements due to factors that include, but are not limited to, risks associated with our pending merger with Oracle Corporation, customer relations, such as the availability of Siebel Systems' products and services, customer implementation of products and services, relationships with customers, third-party vendors and systems integrators, concentration of revenues in a relatively small number of customers, existence of errors or defects in products, ability to successfully manage growth, significant current and expected additional competition and the need to continue to expand product distribution and services offerings. Further information on potential factors that could affect the financial results of Siebel Systems are included in Siebel Systems' Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and its other filings with the Securities and Exchange Commission, which are available at www.sec.gov. Siebel Systems assumes no obligation to update the information in this press release. Siebel is a trademark of Siebel Systems, Inc. and may be registered in certain jurisdictions. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only.