New mobile app is here for Sun Country Airlines’ customers
22 Mayo 2024 - 10:00AM
Sun Country Airlines (NASDAQ: SNCY) today launched a new
mobile app to enhance the travel experience for Sun Country
customers. Travelers can now book travel, check-in for flights, use
their mobile boarding pass, and manage their trips within the app.
The app is now available in the Apple store and Google Play store.
“The new mobile app is part of a multi-year investment in
enhancing our digital experience for our customers,” said Colton
Snow, chief marketing officer for Sun Country. “In 2019, as part of
the airline’s transformation into a low-cost carrier focused on
leisure travel, Sun Country invested in a new reservation platform
and mobile-friendly website that improved the customer experience
in exploring destinations, booking, and managing their trips. The
new app is a continuation of those tools for our customers.”
“In anticipation of a busy 2024 summer travel season, the
airline is prioritizing a new digital experience and one-stop-shop
travel solutions,” said Jim Stathopoulos, senior vice president and
chief information officer for Sun Country. “More digital access for
our customers will enhance their day of travel.”
In 2023, Sun Country also launched new self-service digital
tools for customers experiencing extended delays. These automated
customer emails and self-service tools make it simpler and quicker
for customers to receive digital hotel and meal vouchers, refunds
or choose alternate flight options.
“Our priority is to make it easier for our customers to book,
re-book, or cancel and manage any changes to their flights
on-the-go,” Snow added.
As for the timing of releasing an app now, Snow said, “More
people book directly with us than ever before, and the website is
working well for our customers. The time was right to focus on
meeting our customers where they are during their day of travel,
and the app is a next step to accomplish that.”
About Sun Country AirlinesSun Country Airlines
is a new breed of hybrid low-cost air carrier, whose mission is to
connect guests to their favorite people and places, to create
lifelong memories and transformative experiences. Sun Country
dynamically deploys shared resources across our synergistic
scheduled service, charter, and cargo businesses. Based in
Minnesota, we focus on serving leisure and visiting friends and
relatives (“VFR”) passengers and charter customers and providing
cargo service to Amazon, with flights throughout the United States
and to destinations in Mexico, Central America, Canada, and the
Caribbean.
For photos, b-roll and additional company information,
visit https://www.stories.suncountry.com/multimedia.
Photos accompanying this announcement are available
at:https://www.globenewswire.com/NewsRoom/AttachmentNg/bbfaddb5-44bd-4a9f-a8b8-14d405614834https://www.globenewswire.com/NewsRoom/AttachmentNg/9deac093-4bc2-406c-85be-43854e2ddf8a
Media Contact
651-900-8400
mediarelations@suncountry.com
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